Arrian Jane Lazo
Lara Lamanilao
Kim Empag
Erica Fresno
Marc Francis Rivares
BSAIS 3
Name of Company: Jollibee
•Jollibee serves great-tasting, high-quality, and affordable food products, such as its superior-
tasting Chickenjoy, mouthwatering Yumburger, and deliciously satisfying Jolly Spaghetti among
other delectable products, with a strict adherence to the highest standards of food quality,
service, and cleanliness.
• Although a happy bee has been a part of the Jollibee brand since 1978, the image has since
become more sophisticated and recognizable. The Jollibee Foods Corporation was initially
established in the Philippines in 1975 as an ice cream shop, but when the founder realized
there was a market for selling hot meals, he decided to change the business model. Today,
Jollibee is regarded as one of the biggest businesses worldwide, not just in its own Philippines
and Asia.
•In the Philippines, the fast-food restaurant brand Jollibee has more than 1,150 locations. The
majority of the local fast food businesses in the nation are still owned by Jollibee, which is also
active in the US, Vietnam, Brunei, Hong Kong, and Brunei. The creation, management, and
franchising of Jollibee's quick-service brands are its primary businesses. The business celebrated
its 40th anniversary in 2018
•Therefore, in order to keep up good ties with the customers, customer complaints about
marketing and labeling must be promptly handled.
•The largest network of fast food restaurants in the Philippines is operated by Jollibee Foods
Corporation (JFC), which is dependent on a consistent supply of raw ingredients including
vegetables, cereals, and animal products in huge numbers and at stable rates
•During the 2021 fiscal year, Jollibee Foods Corporation's entire equity value in the Philippines
was roughly 74.18 billion Philippine pesos. Since 2014, the company's total equity has increased
annually.
Name of the Company: Accenture
• Accenture is a nonprofit organization, one of the largest and most mature IT companies
in the Philippines, with a long and successful track record of delivering complex
technology-based solutions and outsourcing capabilities.
• Every day, Accenture people invest their time and talent to deliver results and transform
organizations. It’s no small feat and requires people to be at their best—personally and
professionally. That’s why Accenture committed to investing in you with the programs,
resources, and support you need to thrive.
• Accenture manifest sustainable market in a way that most recent global survey of nearly
30,000 consumers in 35 countries found that 62 percent of customers want companies
to take a stand on current and broadly relevant issues such as sustainability,
transparency and fair employment practices.
• Consumers’ expectations of brands aligning with their personal values is a challenge for
companies. But these expectations also present an opportunity for companies to
demonstrate competitive agility by building more authentic and profitable relationships
with customers.
• Accenture maintain a credible and outstanding reputation in the industry because
Accenture has the best place to work, best workplace in Asia, best employers, Gender
inclusive workplace, and leader in gender equality practices. And also Disability inclusive
employer Granted an award by the Philippine Council of Organizations on Disability.
• Consumers are no longer making decisions based solely on product selection or price;
they’re assessing what a brand says, what it does and what it stands for. They support
companies whose brand purpose aligns with their beliefs. And they reject those that
don’t. Companies are increasingly under the spotlight as they struggle for competitive
advantage in the context of modern times. Brands have become community property
and are no longer the sole domain of the companies that invested in shaping, growing
and monetizing them.
Name of the Company: Philippine Airlines
• Philippine Airlines endeavor to create a product that would make us truly proud and our
customers satisfied. Our aim is to accord our customers an experience which they would
remember us by, through a consistent effort to enhance our service delivery and regular
trainings of our employees. We constantly try to improve our current systems and
policies with our customers in mind. Our commitment to deliver the service expected of
us and which our customers rightfully deserve is a primary and foremost goal. We
always endeavor to bring you to your final destination as scheduled.
• As PAL continues to strengthen its brand story of delivering heartfelt customer service,
it launches a new Brand Equity campaign poised to win over foreign leisure travelers
from international markets with the theme: “Experience the Heart of the Filipino”.
Today, PAL has the largest fleet among other PH carriers with a total of 83 aircraft at
present and is expecting delivery of two Boeing B777s within the year, six Airbus A350s
starting June 2018, 21 Airbus A321NEOs starting first quarter 2018, and 10 more Q400
Next Generation turboprops.
• PAL endeavors to call and notify affected passengers of flight disruptions using the
contact information provided and reflected on booking records. PAL will respond quickly
to customer complaints. We are committed to maintaining and/or improving our On-
Time Performance (OTP). However, safety considerations, weather, air traffic control,
operations and other factors beyond the control of PAL may occasionally cause lengthy
tarmac delays. We have a Contingency Plan for Lengthy Tarmac Delays, aimed at
minimizing the inconvenience caused by such delays. Should a lengthy tarmac delay
occur, and if safety and security considerations permit, PAL commits to exhaust efforts
to ensure that customers’ essential needs are met by providing adequate food and
potable water, operable lavatories, and adequate medical attention.
• Employees states that the company respect their rights and promotes work and life
balance.
• Philippine Airlines, also known as PAL, is a world renowned airline whose dominance to
other functioning airlines present in the country was visible ever since it was formed. It
became an airline of standard for all we know during its road to success. Its main
headquarters is located in Pasay City whilst the main airline hub is in Manila City.
• PAL Holdings’ total revenues hit P67.76 billion, up 17.7 percent.
Name of the Company: BDO UNIBANK Inc.
• BDO is a full-service universal bank in the Philippines. It provides a complete array of
industry-leading products and services including Lending (corporate and consumer),
Deposit-taking, Foreign Exchange, Brokering, Trust and Investments, Credit Cards, Retail
Cash Cards, Corporate Cash Management and Remittances in the Philippines. Through
its local subsidiaries, the Bank offers Investment Banking, Private Banking, Leasing and
Finance, Rural Banking, Life Insurance, Insurance Brokerage and Online and Non-Online
Brokerage services.
• BDO’s institutional strengths and value-added products and services hold the key to its
successful business relationships with customers.
• The Bank also offers digital banking solutions to make banking easier, faster, and more
secure for its clients.
• Employees states that it is fun and enjoying working here in BDO.
• BDO is the country’s largest bank in terms of consolidated resources, customer loans,
deposits, assets under management and capital, as well as branch and ATM network
nationwide.
• The Bank has the largest distribution network with over 1,500 operating branches and
offices, and more than 4,500 ATMs nationwide. BDO has 16 international offices
(including full-service branches in Hong Kong and Singapore) spread across Asia, Europe,
North America, and the Middle
Name of the Company: Mercury Drug
• Mercury drug is one of the most popular drugstore here in Philippines. We can buy
foods, medicines, and personal products here.
• Mercury drug is also one of the country’s trusted and caring health and wellness
partner.
• Mercury drug has a lot of store all over the Philippines to sell and bring medicines in
every town, to easily reach by the customers. Today, it has grown into a vast network of
more than 1,200 stores nationwide with over 15,000 employees. The employees are
continuously trained on product knowledge and customer services.
• The Mercury Drug has also a good reviews from employees and customers. Employees
state that they learned to be more customer oriented person.
• Most customer is also satisfied with their purchases in Mercury Drug.
• Mercury Drug was named Outstanding Retailer of Pharmaceutical Products by the
Consumers Union of the Philippines.
Name of Company: Manila Water
•More than six million people in the East Zone, including a wide variety of residential, semi-
business, commercial, and industrial customers, are served by the company's water treatment,
water distribution, sewerage, and sanitation services. A 1,400 square kilometer area known as
the East Zone is home to 23 cities and municipalities, including Makati, Mandaluyong, Pasig,
Pateros, San Juan, Taguig, Marikina, the majority of Quezon City, parts of Manila, and the towns
of Rizal: Angono, Antipolo, Baras, Binangonan, Cainta, Cardona, Jala-Jala, Morong, Pililia,
Rodriguez, San Mateo, More than six million people in the East Zone, including a wide variety of
residential, semi-business, commercial, and industrial customers, are served by the company's
water treatment, water distribution, sewerage, and sanitation services. There are 23 cities in
the Eastern Zone.
•Manila Water has made proactive measures to address these problems because it is aware
that these realities represent serious hazards to the company's sustainability initiatives.
Through operational innovation and efficiency, the organization generates shared value. The
commitment of Manila Water to the Sustainable Development Goals (SDGs) for Clean Water
and Sanitation is embodied in these efforts.
•As a water service provider, Manila Water is obligated to support SDG 6: Universal Access to
Water and Sanitation. The provision of water and wastewater services, however, also connects
it to other SDGs.
• The achievements of Manila Water are a testament to the management's vision and
leadership, the hard work of a committed workforce, and the collaboration with numerous
stakeholders. These factors all contribute to the company's shared objective of enhancing not
only the quality of services but also the quality of life in communities.
•Manila Water Company, Inc. ranked third on LinkedIn's inaugural annual list of 2021 top 15
companies for professionals to grow their careers in the Philippines.
• Together with its subsidiaries, Manila Water Company, Inc. provides water treatment, water
distribution, sewerage, and sanitation services to residential, semi-commercial, commercial,
and industrial customers in the Philippines and abroad.
Name of Company: Social Security System (SSS)
• Social Security System (SSS) is a government agency in the Philippines that offers social
insurance programs to Filipinos. The SSS provides protection against various
contingencies such as old age disability death and unemployment. SSS earns P28B in
2021; reported net loss due to new accounting standards | 30 May 2022. The Social
Security System (SSS) registered earnings of P28 billion in 2021 from its operations, with
contributions and investment income exceeding benefit payments and operating
expenses.
• Social Security System exhibit unique corporate identity that a number the assigned in
every member is a unique lifetime number that must always be used in accessing your
account. SSS identify and monitor, and provide appropriate technology and systems for
the identification of every member.
• Social Security System manifest sustainable market announced that there are 40.49
million covered members as of April 2021, allowing it to expand social security
protection services to more individuals, particularly in times of contingencies.
• Philippine Social Security System has an overall rating of 3.4 out of 5, based on over 88
reviews left anonymously by employees. 28% of employees would recommend working
at Philippine Social Security System to a friend and 28% have a positive outlook for the
business.
• Filipinos gave a 94 percent trust rating to the SSS based on the 2017 and fifth Philippine
Trust Index (PTI), a survey conducted by the communications agency EON Group. Social
Security Commission (SSC) Chairman Amado D. Valdez welcomed the results of the
survey. “We thank the public for their trust.
• It is the policy of the State to establish, develop, promote and perfect a sound and
viable tax-exempt social security system suitable to the needs of the people throughout
the Philippines which shall promote social justice through savings, and ensure
meaningful social security protection to members and their beneficiaries against the
hazards of disability, sickness, maternity, old age, death, and other contingencies
resulting in loss of income or financial burden. Towards this end, the State shall
endeavor to extend social security protection to Filipino workers, local or overseas, and
their beneficiaries. In the pursuit of this policy, a social security program shall be
developed emphasizing the value of ‘work, save, invest and prosper’. The maximum
profitability of investible funds and resources of the program shall be ensured through a
culture of excellence in management grounded upon sound and efficient policies
employing internationally recognized best practices.” (Section 2, RA 11199)
Name of the Company: Agricultural Cooperative Development International Multipurpose
Cooperative
• ACDI is a nonprofit organization is duly registered with the Cooperative Development
Authority (CDA), the regulatory agency of the Government of the Republic of the
Philippines over matters concerning the development of cooperatives in the country.
ACDI are an Institutional Cooperative serving members from the entire Armed Forces of
the Philippines (AFP). Our members include those who are in active service, retirees,
those in the reserved force, and regular civilian employees of the military.
• ACDI Multipurpose Cooperative won the highly-coveted Gawad Parangal for Most
Outstanding Cooperative (Large Category) in the Philippines given annually by the
Cooperative Development Authority (CDA).
• ACDI has 36 branches, 50 extension offices, 43 mobile offices and 233,750 members as
of today and also 1,569 page visitors.
• ACDI Multipurpose Cooperative recognizes that the development of good interpersonal
communication skills among its personnel is invaluable at work.
• After three decades in operation, they have fully transitioned from a small credit
cooperative into a large multipurpose cooperative and that was happened in year 2011.
The cooperative is offering more product lines, from savings and lending to aviation
training, consumer services, agribusiness and insurance. In 2014, ACDI became the
largest cooperative in the Philippines in terms of assets. Today they were not only able
to grow ourselves in size and scale of operations, but they were able to build the
reputation as the most outstanding cooperative in the country as recognized by the
CDA.
• With an initial capital of 200,000 pesos, they started the cooperative operation on May
11, 1982 at a small shared office space in Nichols Air Base (now known as Colonel Jesus
Villamor Air Base) in Pasay City. In 2002, ACDI became a billionaire cooperative. In 2007,
ACDI Credit Cooperative was again renamed as ACDI Savings and Credit Cooperative as
they increase the financial services in savings and investments.
Name of the Company: Emerson
• Have features, attributes, consider the gains and follow-up; As a global innovator, Emerson
has a deep legacy of solving the most complex challenges facing modern life. They combine
advanced technologies, industry-leading expertise and an insatiable curiosity about the world
around us to create sustainable solutions for the essential customers they serve.
• Exhibit unique corporate identity; Emerson’s global organization of problem-solvers is guided
by a singular purpose: We drive innovation that makes the world healthier, safer, smarter and
more sustainable.
• Manifest sustainable market followers; Emerson’s how is complex, but our why is simple and
found in our unified global. Emerson drive innovation that makes the world healthier, safer,
smarter and more sustainable.
• Garner monthly positive reviews from the market; Emerson has been a good business partner
as we have worked to rapidly implement and scale up manufacturing processes to support
personalized precision healthcare. Emerson Electric (Taiwan) Company Limited is a subsidiary of
Emerson Electric Co. Emerson Electric’s brand is ranked #411 in the list of Global Best Brands, a
carefully curated list of recognized brands as rated by customers of Emerson Electric. When
compared to other organizations within the Energy and Manufacturing industry, Emerson
Electric is ranked #30. Among its major competitors, Emerson Electric is ranked in 3 rd place for
NPS while Alstom is 1st, and Schneider Electric is 2nd.Their current market cap is $48.70B
• Be maintaining a credible and outstanding reputation in the industry; and Emerson cultivate
an exceptional culture, transforming our industry-leading portfolio and continuing to drive the
best-in-class execution that has long been a hallmark of Emerson. Our efforts to drive
Emerson’s leadership on environmental, social and governance issues have been a top priority
across these areas.
• Have high and valuable equity. At Emerson, we continue to advance our strategy and take
action around environmental, social and governance (ESG) issues. We are committed to
ensuring our business practices are sustainable, and we have an integral role in enabling our
customers and suppliers to do the same.
Name of the Company: Happy Skin
• Have features, attributes, consider the gains and follow-up; Happy Skin is a proudly
Filipino beauty brand established in October 2013. It is a cosmetic brand that uses skin-
friendly ingredients such as Japanese tea leaves and collagen. Their goal is to create
“skin-caring” makeup products inspired by beauty needs and backed by research.
• Exhibit unique corporate identity; Happy Skin is a homegrown Filipino beauty brand
committed to offering world-class quality makeup that’s fun and easy to use makeup
you love
What makes makeup worth keeping? Three things: multi-use, easy-to-use, and made for
all. We test run our own products first before it hits the market-so it withstands real life,
too
• Manifest sustainable market followers; Happy Skin is positioned to be a skin-caring
makeup, it’s a fusion of skincare and makeup where you don’t have to compromise. We
satisfy their skincare needs and emphasize our skin-loving ingredients so that their
concerns are addressed and they can start enjoying the power of makeup.
Though the business was tough to do since there’s a lot of competition in the
Philippines, Rissa and Jacqe were able to make their brand grow. From five counters,
Happy Skin is now operating in 75 counters.
Happy Skin proves that even a local brand can create products that are good.
• Garner monthly positive reviews from the market; Happy Skin has been receiving a lot
of positive feedbacks from the customers locally and internationally. The brand has also
been in collaboration with several known personalities like Kris Aquino, Heart
Evangelista, and Liz Uy, and brands like Pond’s and Plains & Prints.
• Be maintaining a credible and outstanding reputation in the industry; and The goal of
Happy Skin is to be one of the most respected cosmetic brands in the world. Now,
Filipinos are always surprised when they realize that Happy Skin is a local brand. We
want to transform that mentality and make them believe that Filipinos can create global
brands, that we are capable of creating mixes that are globally competitive.
• Have high and valuable equity.
It’s a good challenge [to be among international brands]. Somehow, there’s still that
colonial mentality that persists that imported is always better, but we intentionally
entered the market as a homegrown brand, that has world-class products
Be a step ahead in your innovations—always ask yourself if your product is
differentiated, fulfilling a latent need, and is way better than what is currently in the
market. Ensure that your brand identity is consistently brought to life in your entire
product line, as that’s what will make your brand more sustainable.
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