Smart-Vue Server/

Smart-Vue Client® 2.2

Software
USB Wireless Receiver
Installation Guide
326829H01 Rev. D October 2017

Visit us online to register your warranty

www.thermoscientific.com/labwarranty
IMPORTANT Read this instruction manual. Failure to follow the instructions in this manual can result in
damage to the unit, injury to operating personnel, and poor equipment performance.

CAUTION All internal adjustments and maintenance must be performed by qualified service personnel.

Material in this manual is for informational purposes only. The contents and the product it describes are subject
to change without notice. Thermo Fisher Scientific makes no representations or warranties with respect to this
manual. In no event shall Thermo be held liable for any damages, direct or incidental, arising from or related to
the use of this manual.

© 2017 Thermo Fisher Scientific Inc. All rights reserved.

 Table of Contents

Table of Contents
Notices ......................................................................................1
Safety Instructions ................................................................1
Electrical Warning (for Devices with AC Adapter) .............1
Battery Warning ...................................................................1
TCP/IP Network Receivers ..................................................2
USB Receivers .....................................................................2
FCC Statement .....................................................................3
Canada — Industry Canada (IC) ..........................................3
Conformity with European Regulations ..............................3
WEEE Compliance ..............................................................3
Environmental Protection ....................................................3
RoHS Compliance ................................................................4
Disclaimer and Limitation of Liability ................................4
Introduction..............................................................................5
Package Contents .................................................................5
Product Overview ................................................................5
Requirements and Recommendations ..................................8
System Requirements ...........................................................9
Installation Procedure ...........................................................11
Before You Begin ..............................................................11
Installing Software and Receiver .......................................12
Running the Wizard ...........................................................15
Automatically Adding a Smart-Vue Module .....................17
Software Configuration .........................................................20
Testing the Wireless Module Connection ..........................20
Basic Module Configuration ..............................................21
General Note Regarding System Validation ......................23
Where to go Next ...............................................................24
Basic Smart-Vue Configuration ...........................................25
Setting Basic Sensor Parameters ........................................25
Alarms and Alerts ..............................................................26
Setting up Users and Call groups .......................................28
Setting Alarm Conditions for Receivers and Sensors ........30
Setting Day, Date and Time Parameters ............................31
Appendices..............................................................................35
Configuring your Firewall for Smart-Vue Server ..............35
Configuring your firewall for Smart-Vue Alert .................36
Note about Anti-Virus Software ........................................36
Note about Automatic Windows Updates ..........................36
Troubleshooting .................................................................36
Table of Contents

Receiver Specifications ......................................................37

End-user License Agreement .............................................38
Uninstalling Smart-Vue Server/Smart-Vue Client ............46
Contacting technical support ................................................48
Warranty Statement ..............................................................49
 Notices

Safety Instructions IMPORTANT NOTE: Do not use this product for protection or as part of
an automated emergency system or for any other application that involves
protecting people and/or property. Customers and users of Thermo
Scientific products are responsible for making sure that the product is fit for
the intended usage. Do not open the product casing and do not disassemble
or modify internal components in any manner. Thermo Scientific products
do not contain any internal components that require user intervention or
repair. If the device shows signs of improper operation, disconnect it
immediately from its power source and contact Thermo Scientific technical
services.

Electrical Warning (for When using this device with an AC adapter (100-240 V AC – 5 V DC),
Devices with AC always use the specific adapter provided by your supplier (same brand, same
product reference). Do not open the adapter yourself and do not dismantle
Adapter) internal components or modify them in any manner. The adapter does not
contain any user-reparable parts. If the adapter shows any sign of
malfunction, unplug it immediately and contact Thermo Scientific for
repair or replacement. Do not connect the adapter to a device or peripheral
other than the Thermo Scientific Smart-Vue™ product for which it was
intended. Unplug the power cable from the electrical outlet when the
adapter is not in use. Do not cause a short circuit with the electrical plug.
Do not force either the AC or DC plug. Before removing the connector
from any Thermo Scientific Smart-Vue module or unplugging power cables,
first unplug the cable from the power outlet. Do not subject the adapter to
physical shock, which could cause serious malfunction or damage. Do not
use or place the adapter in a wet or humid location. This adapter is not
waterproof.

Battery Warning
This product contains a lithium battery. Make sure you respect polarity (+/-)
when inserting batteries into Thermo Scientific Smart-Vue devices.
Reversing polarity by inserting the batteries incorrectly can cause the
product to heat up and may lead to a battery liquid leak. Use only batteries
recommended by Thermo Scientific. Do not change battery types, such as
alkaline and magnesium, or use batteries of different brands or even
different types of batteries of the same brand. Incorrect batteries may cause
the device to heat up, and may result in a fire or battery liquid leakage.
Never dispose of batteries in a fire. Do not charge regular batteries that are
not specifically rechargeable. When batteries are low, or if the
battery-operated device in question remains unused for a long period of
time, remove the batteries from the device to avoid any risk of battery liquid

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 1

 leakage. Never leave batteries within reach of children. In case of a battery
leak, avoid all contact with the liquid present on the batteries. Rinse with
clear water immediately if the battery liquid comes into contact with the
eyes, mouth or skin. Contact a doctor or emergency service immediately.
Battery liquid is corrosive and can damage vision, or cause blindness or
chemical burns.

TCP/IP Network • Do not disconnect the IP receiver from its connection to your intranet
Receivers system. Disconnection will prevent the transmission of data (including
alarms) from the end-point modules.
• Loss of power to the receiver will also prevent the transmission of data
(including alarms) from the end-point modules. Ensure the receiver is
plugged into an Uninterruptable Power Supply (UPS) at all times.

USB Receivers All Thermo Scientific USB products and drivers are tested thoroughly.
However, it is not possible to test and qualify all computers and
configurations. Our experience has shown there are some variations in USB
implementations by computer manufacturers. It is therefore important for
users to avoid unnecessary risk by testing the products and validating
processes internally to ensure stability and reliability of USB
communications in their environment.

User Precautions Here is a non-exhaustive list of known issues that may affect the Thermo
Scientific USB receiver. Please consider these and other risks when qualifying
your system.

• USB plugs cannot be physically secured to USB ports. Ensure that your
USB cable is fastened and routed so it will not be accidentally unplugged.
• If your USB receiver is physically disconnected from the USB port on
your computer after configuration, it is imperative to plug it back into
the same port. Otherwise, the system may not recognize the receiver and
communication with the receiver could be lost.
• Do not unplug the USB receiver, even temporarily, to attach another
peripheral USB device such as a camera, printer, MP3 player, etc. The
new device may update the USB drivers on your computer and cause the
system to not recognize the receiver when it is returned to the previously
configured port.
• Deactivate energy saving settings (USB installation only). Power
management settings on your computer may shut down power to the
USB port and disrupt communication to the USB receiver after a period
of non-use to conserve energy. Speak to your local IT department about

2 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 reconfiguring your system’s power management settings so your
computer will not “sleep” and disrupt communication during
installation.

FCC Statement
This paragraph pertains to 915 MHz Smart-Vue wireless modules. This
device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation: FCC Part 15
§107 - §109 - §207 - §247 (Ed 2008).

Canada — Industry This paragraph pertains to 915 MHz Smart-Vue™ wireless modules.
Canada (IC) This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.

Conformity with
European Regulations
This paragraph pertains to 868 MHz Smart-Vue wireless modules. The
CE mark on this the product indicates that Thermo Scientific declares that
this product is compliant with Radio equipment and Telecommunications
Terminal equipment (R&TTE) directive 1999/5/EC and the Low Voltage
Directive (LVD) 2006/95/EC. The following standards were utilized to
meet the essential requirements of these directives: EN 301 489-3 v1.4.1
(02), EN 300 220-2 V2.1.2 (R&TTE) & EN 609501:2006/A11:2009
(LVD).

CAUTION: Any changes or modifications not expressly approved by

Thermo Scientific could void the user's authority to operate the equipment.

WEEE Compliance This wireless device complies with the essential requirements and other
relevant provisions of the Waste Electrical and Electronic Equipment
Directive 2002/96/EC (WEEE Directive).

Environmental Please respect local regulations concerning disposal of packaging, unused

Protection wireless devices and their accessories, and promote their recycling.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 3

 RoHS Compliance The wireless device is in compliance with the restriction of the use of certain
hazardous substances in electrical and electronic equipment Directive
2002/95/EC (RoHS Directive). Do not dispose of this product with
household trash. Thermo Scientific recycles this product under certain
conditions. Please contact us for more information.

Disclaimer and Thermo Scientific assumes no responsibility for any loss or claims by third
Limitation of Liability parties which may arise through the use of this product. This document is
non-contractual and subject to change without notice.

4 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Introduction

1 Introduction Congratulations and thank you for choosing the Thermo Scientific
Smart-Vue® wireless monitoring solution. This guide describes how to install
your system, proceed with basic software configuration using a USB
receiver, and discover the key steps to configure the various components.

CAUTION: For more detailed information on using and configuring your

Smart-Vue wireless monitoring system, we recommend that you read the
various user guides and documents provided on your CD-ROM, in
particular the Software User Manual (see section Where to find more
information).

CAUTION: To set up an Thermo Scientific IP receiver on your Ethernet

network, please see the TCP/IP documentation provided with that product.

1.1 Package Contents • Wireless receiver with USB (if applicable)

• CD-ROM with the following:
• Smart-Vue Server and Smart-Vue Client software, drivers, and
utilities

• Technical manuals, including installation guides and the

comprehensive Smart-Vue Client 2.2 Software User Manual

CAUTION: Wireless end-point modules for monitoring physical

parameters, such as temperature, humidity, and CO2 levels (these vary with
your specific order) and one or more repeaters, if applicable, to extend data
transmission range between end-point modules and the receivers, are
packaged separately.

1.2 Product Overview The Smart-Vue solution is comprised of wireless end-point modules and
software tools that enable you to monitor temperature and/or other physical
parameters remotely.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 5

Introduction

The following diagram shows a basic Smart-Vue installation:

Figure 1. Sample Smart-Vue solution

Data is transmitted wirelessly from end-point modules equipped with

internal or external probes to a repeater(s), if needed, to a receiver that
forwards the data to a database managed by Smart-Vue Server. A repeater
helps transmit data over greater distances. Users then access the data by
using the Smart-Vue Client software installed on their PCs.

CAUTION: Each end-point module (and repeater, if applicable) can only

be configured to connect to one receiver, as shown above in Figure 1. That
is, any given end-point module can only be read by one receiver.

1.2.1 Smart-Vue Server Smart-Vue Server includes a series of Microsoft® Windows system services to
manage the following aspects of the Smart-Vue solution:

• Wireless communications
• Data collection
• Alarm management
Smart-Vue Server has no specific user interface. All system parameters and
user actions are handled by Smart-Vue Client.

1.2.2 Smart-Vue Client Smart-Vue Client provides the graphical interface that enables you to control
all Smart-Vue wireless solution parameters. The client application is installed
by default when you install Smart-Vue Server, as described in this document.

6 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Introduction

Smart-Vue Client can be installed on other computers in your network to

access the Smart-Vue Server remotely.

1.2.3 Thermo Scientific The USB receiver can be plugged directly into a USB port on the server and
Wireless Receiver network receivers can be connected to the server via your Ethernet network.
This document describes USB receiver installation only.

The receiver does the following:

• Collects data transmitted by Smart-Vue modules and forwards it to

Smart-Vue Server
• Transmits configuration and on-demand read requests from Smart-Vue
Client software to Smart-Vue modules

1.2.4 Main Software Features • User management, access rights, sensor viewing
of the Smart-Vue Solution
• Sensor, repeater, receiver, and alert equipment setup
• Fast alarm emission
• Management of various types of alarms: upper and lower limits,
technical alarms in case of a sensor problem or wireless communication
problem, software issues, alert media problems, and more.
• Personalized alarm handling for days, nights, and weekends, according
to user level and desired contact method.
• Alerts on several types of media, including telephone, SMS, e-mail, fax,
wireless sirens, and dry contact devices
• Graph displayed for individual or multiple sensors
• Printable reports for all key parameters, including configuration, status,
and alarms
• Customizable presentation of information
• Client-server architecture
• Sensor calibration management and reminders
• Communication and alarm test tools
• Compatibility with FDA 21 CFR Part 11 requirements
• Readings and settings stored in secure database
• Password protection
• Audit trail

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 7

Introduction

1.3 Requirements and For the purposes of this Installation guide, we assume you are installing your
Recommendations Smart-Vue Server/Smart-Vue Client software for use with an Thermo
Scientific USB or serial port wireless receiver. Please keep the following in
mind as you proceed with your Smart-Vue wireless monitoring solution.

1.3.1 General Requirements • The personal computer (PC) running Smart-Vue Server software runs
and Recommendations continuously, 24/7/365 and should be connected to an Uninterruptible
Power Supply (UPS) that protects against power surges and provides
power to back up the PC and components.
• The AC adapter used for your network receiver (if applicable) should
also be plugged into the UPS.
• The UPS is also recommended as a power backup for your
communication/network systems.
• Weekly manual system testing (e.g., pull a probe, verify the
communications system is working) should be performed as defined in
your Standard Operating Procedure (SOP).
• Recommended maintenance and calibration procedures should be followed.
• If you are storing cold products, Thermo Scientific recommends use of a
back-up cooling system (e.g., CO2 or LN2) to maintain freezer chamber
temperature below the critical level should a power failure occur.
Contact your local sales representative for more information.
• Thermo Scientific recommends Installation and Operational
Qualifications (IQ/OQ) be performed before initial use.
• Thermo Scientific also recommends validation to be performed anytime
hardware or software updates have been made. Contact your local sales
representative for details.
• For timely notification of an emergency/alarm, it is critical to establish
primary, secondary and tertiary call-out procedures with escalation so
contact is not dependent on reaching one individual. Ideally, ultimate
contact is with a security department or company with 24/7 monitoring.

Note When routing the cable (if necessary) for the Smart-Vue sensor, avoid
direct contact with or close proximity placement of the sensor cabling with any
high voltage wiring. Cabling should be placed with no less than a minimum of 5
cm (2 inches) distance from high voltage components. Also, avoid running the
probe cable in parallel with high voltage wiring.
For all other manufacturers’ equipment, contact the manufacturer of the
instrument for instructions regarding proper placement of the probe.

Please see the Smart-Vue Client Software User Manual for an in-depth
description of Smart-Vue end-point module configuration, alerts,
notification, data management and general system features.

8 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Introduction

1.4 System • For security, power, and reliability reasons, do not install Smart-Vue
Requirements Server on a laptop computer.
• PC running the following Microsoft Windows systems:

Version Architecture

Windows® Server 2016 64-bit

Windows® Server 2012 and

64-bit
2012 R2

Windows® Server 2008 and

32-bit and 64-bit
2008 R2

Windows® Server 2003 32-bit and 64-bit

Windows® 10 (*) 32-bit and 64-bit

Windows® 8 32-bit and 64-bit

Windows® 7 32-bit and 64-bit

(*) Requires Windows 10 version 1607 with cumulative update KB3206632 or higher

The following table provides examples of expected server performance

depending on the number of end-point modules:

Table 1. End-point load on Windows 7, 8,10, Windows server

2008/2012/2016.
Minimum computer specifications Average Max. end-points
end-points

Intel Core 3, 2 GHz, PC, non-dedicated

10 15
machine, 2 GB RAM

Intel Core 3, 2 GHz, PC, dedicated

25 50
machine, 4 GB RAM

Intel Core 5, 2 GHz, PC, dedicated

50 70
machine, 4 GB

Intel Core 7, 2 GHz, PC, dedicated

70 100
machine, 8 GB RAM

Intel Xeon Server 4-Core, 8 GB RAM 100 200

Intel Xeon Server 6-Core, 16 GB RAM 200 350

Intel Xeon Server 8-Core, 16/32 GB RAM 350 500

• 200 MB available hard disk space for the installation and additional
space for data (for example, you may expect about 5 MB of data per year
for a sensor configured to record data every ten minutes)
• One available USB port, preferably on the back of the computer.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 9

Introduction

• Windows default regional options should be used for the system date
and time.
• Windows display properties should be set to the standard font size. Font
magnification (i.e. 125% of normal size) is not supported.
• UPS sized appropriately for your power and system requirements. Make
sure you follow the manufacturer’s maintenance recommendations.
• Screen resolution of 1024 x 768 or higher
• Windows user account with administrator rights to install the software
• Analog telephone line and, modem (requires free USB port on
computer) if you intend to use telephone alerts
• Internet access for sending e-mail alerts and downloading metrology
information (such as calibration certificates)

Note If you are using the Smart-Vue Alert notification service and have an
enterprise firewall, you will need to open a particular TCP port as described in
the Appendix (Configuring your firewall for).

• Microsoft Word and/or Excel to handle data files exported in .DOC and
.XLS formats

10 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Installation Procedure

2 Installation The procedures described in this section help you do the following:
Procedure
• Install Smart-Vue Server/Smart-Vue Client software
• Install a USB receiver and associated USB drivers
• Run the receiver installation and configuration wizard so the system
detects the receiver and you can easily create your user account
CAUTION: Do not plug the USB receiver into your computer until
prompted to do so by the receiver installation and configuration wizard. Do
not allow Windows to automatically install the drivers.

2.1 Before You Begin Temporarily disable the firewall on your computer

For smooth installation, we recommend that you temporarily disable your

firewall during installation. (A firewall is a security system that acts as a
protective shield between your network and the outside world.)

This must be done by a user with Administrator rights. Contact your system
administrator for help if you are unsure or if you do not have Administrator
rights.

Disabling your firewall is a temporary solution just for installation. Refer to

Section 5.1 - Configuring your firewall for Smart-Vue Server, for the
long-term solution, which involves properly configuring the server or
enterprise firewall ports, or contact your system administrator for assistance.

Deactivate energy saving settings (USB installation only)

Power management settings on your computer may shut down power to the
USB port and disrupt communication to the USB receiver after a period of
non-use to conserve energy. Speak to your local IT department about
reconfiguring your system’s power management settings so your computer
will not “sleep” and disrupt communication during installation.
Temporarily disable User Account Control

1. Log in to Windows with a user account that has Administrator rights.

2. Click on Start  Control Panel  User Accounts  Turn User

Account Control on or off.

3. Deselect the checkbox Use UAC (User Account Control) to help

protect your computer.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 11

Installation Procedure

2.2 Installing Software Follow these steps to install your Smart-Vue Server/Client software:
and Receiver
1. Make sure you are logged on to your computer with Administrator
rights.
2. Insert the Smart-Vue Server/Smart-Vue Client CD into the drive on
your computer and use Windows Explorer to navigate to the CD-ROM
drive.
3. Right-click on start.exe in the root folder and select “Run as
Administrator”.

CAUTION: It is important to launch Start.exe as Administrator, and not

simply a user with Administrator rights. “Run as administrator” will ensure
that services are installed correctly
4. The welcome screen is displayed.

Figure 2. Main screen of the installation application

Menu options include the following:

Manuals… Opens document menu for all Smart-Vue product

installation guides (on the CD-ROM) in your
default Web browser.
Full installation… Installs Smart-Vue Server and Smart-Vue Client
software, as well as receiver drivers. Select this
option for the “master” computer in your system.

12 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Installation Procedure

Smart-Vue Client… Installs Smart-Vue Client software only. Select this

option for workstations that will connect to the
Smart-Vue Server database on the “master”
computer.
Install Cloud... Installs Thermo Scientific Cloud server
synchronization component. If you are using a
firewall, make sure the outgoing TCP ports are
open (see Configuring your Firewall for Smart-Vue
Server). More detailed instructions for installing
Thermo Scientific Cloud synchronization are
provided in the Smart-Vue Mobile Administrator
Guide.
Install receiver driver Installs receiver drivers only.
Install phone… Installs a modem driver.
Send e-mail… Creates a new e-mail message for technical support.
Go to… Opens the Thermo Scientific web site in your
default browser.
Exit Quits the installation application.

5. Select the language from the pick-list.

6. Click on the Full Installation Smart-Vue Server + Smart-Vue Client
(recommended) option on the main screen.
7. Select your receiver type.

Figure 3. Select your receiver type

CAUTION: This document describes the basic setup for USB receivers
only. To set up and configure receivers installed on your TCP/IP network,
please see the corresponding user manual provided with your network
receiver product.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 13

Installation Procedure

Depending on your choice above, follow the instructions for one of these
two installation types (A or B):

2.2.1 Installing a USB receiver 1. Click on USB receiver (Figure 3), and then click on Install  Next 
and drivers Finish when done. The USB drivers are installed.

2. Plug in your USB receiver when prompted. We highly recommend

using a USB port on the back of your computer to avoid accidental
disconnection.

3. Click on Continue.

2.2.2 Installing Smart-Vue 1. To install Smart-Vue Server, click on Next  I accept the terms in the
Server and Smart-Vue Client license agreement  Next  Install to install the software.

2. To install Smart-Vue Client, click on Next  I accept the terms in the

license agreement  Next  Install to install the software.

3. When the Smart-Vue Client installation is done, click on Finish.

Installation is complete, and the Smart-Vue Client icon ( ) is installed
on your desktop. The receiver installation and configuration wizard is
displayed (Figure 4).

CAUTION: If you click on Cancel or close the drivers screen, the driver
installation process is cancelled, but the Smart-Vue Server/Smart-Vue Client
software application continues to be installed. You may double-click on the
Smart-Vue Client icon ( ) on your computer desktop to start the
application.

2.2.3 The next step Several options are available when you launch Smart-Vue Client:

• Use the Smart-Vue Client first-time configuration wizard to set up your

USB receiver right away (described in the next section).
• You may click on Cancel exit the application and configure the receiver
the next time you run Smart-Vue Client.
• You may choose not to use the wizard for configuration, which can also
be performed using Smart-Vue Client directly (see Smart-Vue Client 2.2
Software User Manual)

14 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Installation Procedure

2.3 Running the Wizard The receiver installation and configuration wizard opens automatically after
the application software and receiver drivers are installed as described in the
previous section. If you choose not to run this wizard now, it will open the
next time you run Smart-Vue Client.

Figure 4. First-time receiver installation and Smart-Vue Client

configuration wizard

Wizard step 1: Detecting your local receiver automatically (first-time only)

1. Read the instructions on your screen, and click on Next.

2. If it is not already connected, connect your USB receiver to your PC.

Wait 5 to 10 seconds for the system to recognize the device.

3. Click on Detect .The wizard lists the receiver(s) connected to your

PC. In most cases, you should only have one receiver.

Figure 5. Receiver detected

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 15

Installation Procedure

4. Note the COM port to which your receiver is connected (e.g., COM
port 15). You may need this COM port reference to configure your
receiver in Smart-Vue Client.

Placing your receiver

Place your receiver in a slightly elevated location so the antenna is vertical.

After you determine the best location, use the provided mounting kit to
fasten the receiver.

Note If the wizard does not detect your receiver automatically, you may either
try again by clicking on Detect again, or install it manually, as described in the
Smart-Vue Client 2.2 Software User Manual.

Wizard step 2: Creating a user account

1. Click on Next.

2. Enter your Last name, First name, User login name, and Password,
which must be at least 6 characters (letters, numbers and symbols are
allowed). You must enter the password in two fields to confirm. These
fields are case-sensitive.

Figure 6. Entering account information

3. Click on Next  Finish.

16 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Installation Procedure

4. Then enter your User login and Password in the login window.

Figure 7. Smart-Vue Client login screen

You may click on >> to view the default server name (localhost) and port
(11000), if necessary.

Note Passwords are case sensitive and encrypted. As a security measure, your
account will be locked if you enter an incorrect password into the login/password
window three consecutive times. If this occurs, please contact your system
administrator.

5. Click on OK to continue.

2.4 Automatically This section describes how to add a Smart-Vue wireless module to your
Adding a Smart-Vue system. Complete documentation is on the Smart-Vue Server/Smart-Vue
Client CD-ROM (click on Help  User manual ( ) to open it from
Module within the Smart-Vue Client software).

Note The automatic configuration procedure described here is useful for

relatively small (approximately 15 modules), isolated systems. If you have a large
number of modules, or if other Smart-Vue systems are operating nearby, it is best
to proceed with manual installation as described in the Smart-Vue Software
User Manual.

Except for the CO2 /temperature module, which uses an AC adapter, all
Smart-Vue wireless modules run on battery power. Follow these steps to
activate your Smart-Vue module and add it automatically to your
Smart-Vue monitoring system:

1. For battery-powered modules: insert the provided battery, if not already

done, making sure to align the polarity (see image inside battery slot)
and making sure you don’t over-tighten the screws. For modules with an
AC adapter: Plug in the adapter.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 17

Installation Procedure

2. Make sure the Smart-Vue Client application is running on your

computer. (Double-click the Smart-Vue Client icon ( ) on the
desktop and log in to start if necessary.)

3. Press the large button below the display screen on the front of the
module you are installing, and hold it 3 seconds or until “Searching”
displays on the module’s screen.
If a receiver or repeater (if applicable) is within wireless range, the
module establishes the wireless connection automatically, as shown in
the sequence below:

Figure 8. Smart-Vue module automatic wireless set-up sequence

The module and its sensor(s) are added automatically to the main
Smart-Vue Client window, with default settings.

18 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Installation Procedure

Figure 9. New module appears automatically in the SDP group whose

receiver detected it.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 19

Software Configuration

3 Software When activating your Smart-Vue module as described in the preceding

Configuration section, the device adds itself to a temporary group created by your current
Smart-Vue Server/Smart-Vue Client system but without specific settings.
This section shows you how to confirm proper operation of new modules
added to your system by:
• Testing the wireless connection
• Moving the sensor from a temporary group into your real group
You will need Administrator rights to access most configuration options.

CAUTION: Generally speaking, it is important to launch Smart-Vue

Client as Administrator, and not simply a user with Administrator rights.
“Run as administrator” will ensure that system changes made using the
software are handled correctly.

3.1 Testing the Wireless Use Smart-Vue Client to test the wireless signal strength on new end-point
Module Connection modules by doing the following:
1. Place your Smart-Vue modules in their final locations.
2. Select Settings  Sensor settings ( ), or press F11.
3. Enter your login and password, and click on OK.
4. Click on Add/Update a module, or press F11 again.
5. Select your receiver (named “USB1” below) in the pick-list, and then
click to select the wireless module from the wireless sensor list on the
left-hand panel.

Figure 10. Configuration with Smart-Vue module on receiver “USB1”

20 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Software Configuration

6. Click on Signal to test the connection. The signal strength is displayed

in percentage (%).
CAUTION: If this test does not show a wireless signal, please refer to the
Smart-Vue Client Software User Manual for instructions on adding modules
into the system manually. (Manual installation is also required if you are
installing more than 15 modules.) You may click on Help  User manual
( ) to open it directly from within the Smart-Vue Client software.
The signal for each device must show a value higher than 50% when you
click on Signal in Smart-Vue Client. Higher values are better.

7. Click on Close.

3.2 Basic Module

Configuration

3.2.1 Moving the Sensor into When you add a sensor automatically, it is placed in a temporary group
an Active Group named “SDP-receiver name”, where receiver name represents the receiver to
which the sensor is connected. To use the sensor, you must move it from this
temporary group to an active group that you create.

In Smart-Vue Client, any given wireless receiver can manage one or more
groups of end-point modules.

1. Open Smart-Vue Client on your computer and enter your login name
and password. The new Smart-Vue module should be listed as shown
here, where “USB1” refers to the receiver and “SDP-USB1” refers to a
generic group for new un-configured modules connected to that
receiver.

Receiver

Temporary
group

New sensor

Figure 11. New temperature sensor in default “SDP-USB1” group

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 21

Software Configuration

2. Press F11 or select Settings  Sensor settings ( ) and login when

prompted.

3. You may choose to click on Modify sensor name to replace the default
numeric module address with a user-friendly name
(e.g., Temp 0D-B3).

CAUTION: The name on the module's LCD is refreshed every 24 hours

(maximum) to preserve battery life. Thus, name changes may not be shown
immediately, but they are taken into account in the software.

4. Click on the receiver name  Create group and then enter a name for
the group, such as “Group1”.

5. Drag the new sensor from the temporary “SDP-USB1” group to your
active group.

Figure 12. Move the sensor from the temporary “SDP” group to your
active group

6. Click on Yes  OK  Close to update the module, save this change,

and return to the updated tree structure, as shown here:

Figure 13. Temperature sensor in the “Group 1” group

22 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Software Configuration

3.2.2 Testing a Module by You may confirm end-to-end operation by launching an on-demand read
Running an On-Demand Read from Smart-Vue Client.

1. Click on the sensor in the tree structure (e.g., Temp 0D-83).

2. Double-click on the latest reading or click on the refresh button ( )

to read the sensor wirelessly and update the display. This may take a
moment, depending on your system’s current activity and the number of
readings to download.

Figure 14. Double-click on the latest value or click on refresh button

( ) to run an on-demand read and confirm end-to-end communication

3.3 General Note Upon completion of the installation and software configuration, we
Regarding System recommend that you print, review, and retain the following reports
(generated by Smart-Vue Client) to confirm system configuration and to use
Validation for future reference:

Report Recommendation
No modules have been configured as
Wireless path
repeaters, or only when necessary.

Battery strength All battery strengths are above 96%.

Signal strength All signal strengths are above 50%.

Sensor status All applicable modules are enabled.

Confirm each sensor’s configuration

(reading and transfer intervals,
Settings status
correction parameters, SEA settings,
etc.).

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 23

Software Configuration

3.4 Where to go Next For more information and advanced system settings not covered here, we
recommend that you read the Smart-Vue Client Software User Manual.

To access the user manual from within Smart-Vue Client, click on Help in
the main menu bar, and then click on the PDF icon to open the manual.

Opens the Smart-Vue Client Software User Manual

Downloads the latest version of the Smart-Vue Client Software User
Manual

The Appendix in the next section of this manual provides an overview of the
main configuration process.

24 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Basic Smart-Vue Configuration

4 Basic Smart-Vue Congratulations! You have now installed the Thermo Scientific Smart-Vue
Configuration Server/Smart-Vue Client software with the default settings.
To begin customizing your settings to meet your laboratory requirements,
we recommend following these additional steps.

Note Not all settings are covered in this section. The objective is to get you
started with the minimum configuration. Please refer to the Smart-Vue
Client Software User Manual for further details.

Note Please make sure you understand your laboratory’s requirements before
proceeding with the configuration.

Note Generally speaking, it is important to launch Smart-Vue Client as

Administrator, and not simply a user with Administrator rights. “Run as
administrator” will ensure that system changes made using the software are
handled correctly.

4.1 Setting Basic Sensor 1. Access module settings by pressing F11 or by selecting Settings 
Parameters Sensor settings ( ) on the Smart-Vue Client main screen and logging
in when prompted.

Figure 15. Main sensor settings screen

2. Choose a sensor in the left-hand panel

3. Click on Unlock these settings tabs (if required) to make changes.

4. Adjust the specific settings (Sensor settings tab). You should do this for all
sensors in your system.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 25

Basic Smart-Vue Configuration

4.1.1 Sample Sensor Settings For example, this screen shows a temperature sensor configured for data
transfer once every hour, with measurements every 15 minutes:

Figure 16. Example of main sensor settings (detail)

Alarm limits are also defined by way of the main sensor settings screen
(Alarm Settings tab). Alarms and alerts are described in the next section.

Please refer to section 3.12 in the Smart-Vue Client 2.2 Software User
Manual for more details about configuring sensors.

Click on Help  User manual ( ) to open the document in PDF

format directly from within Smart-Vue Client.

4.2 Alarms and Alerts One of the main features of the Smart-Vue monitoring system is its ability
to automatically alert users if an anomaly condition is detected on any
sensor or receiver. Smart-Vue Client offers numerous options to alert users
in case alarms are detected, for example: if a sensor measures a value outside
the configured upper or lower limits, or if a Smart-Vue module detects a
technical error.

CAUTION: Alarms are not configured automatically during the

installation process. It is a manual process that must be completed for each
sensor. This section provides an overview of basic alarm settings. Refer to
Section 5 in the Smart-Vue Client Software User Manual for details.

26 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Basic Smart-Vue Configuration

Alarms refer to the technical error conditions detected by Smart-Vue

modules. For example an alarm could be transmitted to Smart-Vue Client
by the Smart-Vue module if the sensor’s temperature rises above -18°C.

This can trigger a variety of alerts, such as activating a laboratory siren,

playing a voice message on your computer speakers, printing a report,
sending e-mail, fax, SMS or making a voice call.

A specific type of modem is required for notification by fax or phone call.

Contact your sales representative for more information.

4.2.1 Alert System Overview The overall alert mechanism in the Smart-Vue solution is based on three
concepts, each of which must be taken into account for the system to
function correctly:

• Call groups are defined to determine who gets notified and how
(e-mail, phone call, fax, siren, etc.).
• Receivers and sensor groups trigger alerts when alarm conditions are
detected, such as when a receiver is unplugged, or if any sensor in the
group detects a reading that falls outside a specified alarm limit.
Every sensor can have its own alarm settings and limit values, but alerts
are triggered based on the sensor group. To create an alert that is unique
for a particular sensor, you would create a group containing only that
sensor.
• Day, date and time settings are defined to determine the appropriate
alert action depending on when an alarm is detected. For example, the
application can notify you on your work phone during the week and on
your mobile phone at night or over the weekend.
Alarms are transformed into alerts as follows:

 

Alarm condition detected Day of the week, date

Define users and call
on sensor group or and time taken into
groups
receiver (F11) consideration (F8)

Figure 17. Overview of the alert mechanism

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 27

Basic Smart-Vue Configuration

4.3 Setting up Users and Call groups are comprised of system users. Both categories are configured
Call groups under Settings User and Call group Management ( ).

4.3.1 Users Start by adding or updating users as follows, logging in when prompted:

1. In Smart-Vue Client, click on Settings ( )  User and Call group

Management ( )  User list on the lower left side of the screen.
System users are listed in a table as shown here:

Figure 18. User list in Smart-Vue Client

2. You may do the following:

• Click on Create user to add a new user and define the person’s first
and last names, department, login, user level and contact details.

• Click on the Password tab to enter and confirm an initial password

for the user.

3. Confirm creation of the user account.

4. Double-click a name in the list to edit that user’s settings, contact

details, phone numbers, e-mail addresses and more.

• Once entered, the user login name may not be modified.

Please refer to Section 2 in the Smart-Vue Client 2.2 Software User Manual
for more details on user configuration. Click on Help  User manual
( ) to open the PDF file directly.

28 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Basic Smart-Vue Configuration

4.3.2 Call Groups Follow these steps to set up your call groups, logging in when prompted:

1. In Smart-Vue Client, click on Settings  User and Call group

Management ( )  Call Group List on the lower left of the screen.
This window shows existing call groups and their members.
The Admin call group is created by default. You may add as many
additional call groups as you want.

Figure 19. Sample call group and its members

2. Assign users to a call group by clicking on the name of an existing call

group in the left-hand panel, or click on Create call group to enter a
new call group name.

3. Select an applicable department to view user names within it. Select a

user name in the left-hand panel, as shown below, and then click on the
right arrow () to add that user to the call group.

Figure 20. Adding members to a call group

For more details on this topic, please refer to Section 6 in the Smart-Vue
Client Software User Manual (press F1 to open the PDF file).

4. Click on OK  Close to return to the main screen.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 29

Basic Smart-Vue Configuration

4.4 Setting Alarm Alarms are transmitted to Smart-Vue Client when anomaly conditions are
Conditions for Receivers detected.
and Sensors

4.4.1 Receiver Alarms are Receivers do not require any particular alarm settings. An alarm is generated
Automatic automatically if the system detects a problem for any receiver configured in
the system.

4.4.2 Smart-Vue Module 1. Access sensor settings by pressing F11 or by selecting Settings 
Alarms are Configured in Sensor settings ( ) and logging in when prompted.
Sensor Settings
2. Click on the Alarm settings tab of the Smart-Vue Client main screen.

3. Choose the sensor in the left-hand panel

4. Click on Unlock these settings tabs to make changes.

5. Adjust the alarm limits to meet your specific needs. You should do this
for all sensors in your system.

4.4.3 Sample Alarm Limit This screen shows an alarm is sent if the temperature rises above 20°C or
Settings drops below 5°C:

Figure 21. Example of main alarm settings (detail)

30 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Basic Smart-Vue Configuration

For complete details, click on Help  User manual ( ) to open the

Smart-Vue Client Software 2.2 User Manual in PDF form directly from
within Smart-Vue Client.

4.5 Setting Day, Date

and Time Parameters
CAUTION: For the alarm/alert system to function, you must add at least
one call group (which must contain users) to be alerted in case of an alarm
on either a receiver or sensor group.

Alerts are established both for receivers and for sensor groups. Section 6 in
the Smart-Vue Client 2.2 Software User Manual provides additional
information about setting day, date and time alert parameters for receivers
and sensor groups. Click on Help  User manual ( ) to open the
document.

4.5.1 Configuring Alert Follow these steps to configure basic alert actions for a receiver:
Parameters for a Receiver
1. In Smart-Vue Client, press F8 or click on Settings  Alert settings ( ).

2. Click on the receiver you wish to configure (“USB1” in the example).

Figure 22. Click on the receiver name to set alert actions

3. Click on a call group name under Available call groups, and then click
on the right arrow () to add it to the Selected call groups panel on
the right.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 31

Basic Smart-Vue Configuration

Figure 23. Click on the right arrow () to select call groups to be
alerted in case of receiver alarms

After a group has been added, you may double-click on it (in the
right-hand panel) to edit its profile.

4. Click on Set holidays to determine specific days that will be handled as

weekends.

5. Click on Periods without alerts if there are times you do not want to
receive alerts if alarm conditions are detected. Click on a time slot to
change the status.

6. Repeat this procedure for each receiver in your system.

CAUTION: At least one call group must be listed in the right-hand panel.

4.5.2 Configuring Alert Sensor alerts are configured for groups, not individually for each sensor.
Parameters for a Sensor Group Follow these steps to configure basic alert actions for a sensor group:

1. In Smart-Vue Client, press F8 or click on Settings  Alert settings ( ).

32 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Basic Smart-Vue Configuration

2. Click on the group that you wish to configure (“Group1” in the

example).

Figure 24. Click on a sensor group to configure alert settings

3. Just as for the receiver, click on a call group name in the left-hand panel,
and then click on the right arrow () to add it to the Selected call
groups panel on the right.

Figure 25. Click on the right arrow () to select call groups to be
alerted in case of sensor alarms in the selected group

4. After a call group has been added, you may double-click on it (in the
right-hand panel) to edit its profile.

5. Repeat this procedure for each sensor group in your system.

CAUTION: At least one call group must be listed in the right-hand panel.

4.5.3 Configuring Holidays Holidays and periods without alerts may be defined using Smart-Vue
and Periods without Alerts Client. Alerts detected on defined holidays are handled in the same manner
as weekends, for all alarm types. Periods without alerts can be defined for
each sensor. During a period without alerts, no alerts are issued for the
sensor in question, even if an anomaly condition is detected

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 33

Basic Smart-Vue Configuration

You may configure these options as follows:

1. In Smart-Vue Client, press F8 or click on Settings  Alert

configuration ( ).

2. Click on Set holidays to determine which specific days should be

treated as weekends. Alerts on these days are handled in the same
manner as alerts on weekends, for all alarm types.

3. Click on Exit when done.

4. Click on Periods without alerts, select a sensor in the tree structure and
then define periods during which you do not want to receive alerts, even
if alarm conditions are detected.

5. Repeat this step for each sensor that you wish to configure. During
periods without alerts, no alarms are handled for the selected sensors,
regardless of the detected alarm type.

6. Click on OK to save your changes.

34 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Appendices

5 Appendices

5.1 Configuring your Earlier in this document (refer to Section 2 - Installation procedure), we
Firewall for Smart-Vue recommended that you temporarily disable your computer’s firewall to get
your solution up and running without complications.
Server
The long-term solution is to configure the firewall so it authorizes
communications with the Smart-Vue Server/Smart-Vue Client software
modules. This simple procedure involves adding some TCP ports to the
firewall configuration, as described here. If you are using Windows firewall,
please follow the steps below (if your operating system is not listed, contact
your system administrator).

Open the Control Panel, and then:

Windows 7,8 and 10:

Click on System And Security  Windows Firewall  Advanced

Settings  Inbound Rules  New Rule and add rules for the ports below.

Name Port number TCP or UDP

Smart-Vue Server 11000 TCP

Receiver 1

SmartSvc 11001 TCP

Receiver 10001 TCP

Receiver 2

SmartSvc 11002 TCP

Receiver 10002 TCP

MySQL 33006 TCP

CloudPush 8087 and 33006 TCP

Dry contact IP 30704 TCP

Note The above ports are the default ports for the various services.

Note If you have installed other firewall software, please check the firewall user
manual for specific instructions that may apply, or check with your system
administrator.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 35

Appendices

5.2 Configuring your The Smart-Vue Alert notification service is an optional Smart-Vue Server
firewall for Smart-Vue feature that you may order for your Smart-Vue wireless monitoring
solution. Smart-Vue Alert is an Internet-based service that issues telephone
Alert and SMS (text message), alerts triggered by Smart-Vue Server.

If your company uses a local or router-based firewall to regulate outgoing

network traffic, then you must open TCP port 443 for server:

ocealert.oceasoft.com

5.3 Note about In some cases, third-party anti-virus software may cause problems with
Anti-Virus Software Smart-Vue Client/Smart-Vue Server software operation.

If you are having problems, you may check whether or not this is the case by
temporarily disabling your anti-virus software to see if that resolves the issue.
Follow specific instructions for your operating system and application.

Anti-virus applications generally place an icon in the Windows task tray in

the lower right-hand corner of your screen. For example, to disable an
anti-virus application such as Norton AntiVirus or McAfee, right-click on
the application’s icon in the lower right-hand corner of your screen, next to
the system clock. This should display a pop-up menu in which you will see a
Preferences, Open or Disable option.

The actual steps for disabling anti-virus software differ from vendor to
vendor. Check the documentation for your application or check with your
system administrator for help.

5.4 Note about Windows updates can have an effect on overall system performance if set to
Automatic Windows automatic. We therefore recommend that Windows updates be conducted
manually, and that you test the system thoroughly to ensure full operation
Updates of the monitoring solution and alert notification process.

5.5 Troubleshooting If you are having difficulties using your Smart-Vue solution, take a look at
these frequently asked questions before contacting technical support.

Why can’t I install the software on my system?

You must be logged in to your Windows PC with Administrator rights to

add software applications.

Why doesn’t the installation and configuration wizard detect my

receiver?

36 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Appendices

It is possible that your firewall or anti-virus settings are blocking access to

the device. See the preceding sections in this Appendix for more
information on those topics.

How can I tell if the receiver is working correctly?

The receiver’s two LEDs turn on briefly when you plug it into your USB
port. One remains on to indicate that the device is running. If one light
blinks continually, there may be a problem with the device. If the LEDs do
not turn on at all, there may be a problem with the USB port. Try another
device in that port to verify it works correctly.

Why doesn’t Windows detect the USB receiver when I plug it in?

You must install the USB drivers for your receiver before plugging it in for
the first time. Follow the instructions in the installation and configuration
wizard for best results. The USB drivers are provided on your Smart-Vue
Server/Smart-Vue Client CD-ROM. Do not use USB hubs or port
replicators. Thermo Scientific USB receivers are tested on many different
computers, but USB ports are not all the same.

My receiver was working yesterday but not today. What is the cause?

To retain the same configuration, the USB receiver must always be plugged
into the same USB port. Make sure your receiver is plugged in correctly. Try
unplugging it and plugging it back in. We recommend that you plug the
receiver into a USB port on the back of your computer to avoid moving or
removing it by accident. Check your configuration in Windows
(Control Panel  System  Device Manager  USB serial port) to
make sure your software is using the correct USB port.

5.6 Receiver • ISM (Industrial Scientific Medical) band with 4 frequencies: US/CAN
Specifications 915 MHz; Europe 868 MHz; APAC 434 MHz; India and other
countries 867 MHz
• Channel width: 50 kHz
• Frequency deflection: 16 KHz
• Transmission speed: 9600 Baud in NRZ mode
• Modulation type: GFSK
• Driven receiver sensitivity for BER= 1%: -107dbm to -110 dBm
• Driven transmission: 8 dBm to 10 dBm
• Power output: 25 mW (USB)

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 37

Appendices

• USB receiver casing: ABS plastic, IP65 protection for indoor use

• Operating conditions: 0°C to 50°C (32° to 122°F); 0 to 90% RH,

non-condensing
• USB connector
• Size: 89 x 50 x 24 mm (3.5 x 2 x 0.94 in.)
• Weight: 100 g (3.5 oz.)

5.7 End-user License THERMO SCIENTIFIC END-USER LICENSE AGREEMENT

Agreement
This End-User License Agreement ("EULA") is a legal agreement between
you (either an individual or a legal entity) and Thermo Scientific (“Thermo
Scientific”) for the Thermo Scientific Server Software and the Thermo
Scientific Client Software that accompany this EULA. The Server Software
and the Client Software shall collectively be referred to as the “Software”.

An amendment or addendum to this EULA may accompany the Software.

PLEASE READ CAREFULLY. YOUR USE OF THIS SOFTWARE IS

SUBJECT TO THE TERMS OF THIS AGREEMENT.

YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS

OF THIS EULA IF YOU: (a) INSTALL, COPY OR USE ANY PART OF
THE SOFTWARE, OR (b) CLICK THE ACCEPTANCE BUTTON ON
THE ELECTRONIC VERSION OF THIS AGREEMENT (IF ANY).

IF YOU DO NOT AGREE, DO NOT INSTALL, COPY, OR USE THE

SOFTWARE; YOU MAY RETURN IT TO YOUR PLACE OF
PURCHASE FOR A FULL REFUND, IF APPLICABLE.

1. GRANT OF LICENSE.

Thermo Scientific hereby grants you a limited, non-exclusive license to use

the Server Software on one (1) computer or other device at a time upon the
terms and conditions set forth in this Agreement.

As regards the Client Software and to use the Client Software, Thermo
Scientific hereby grants you a limited, non-exclusive license to use the Client
Software on as many computers or other devices as necessary, also upon the
terms and conditions set forth in this Agreement.

The documentation that accompanies the Software is licensed for internal,

non-commercial reference purposes only.

38 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Appendices

2. RESERVATION OF RIGHTS AND OWNERSHIP

Thermo Scientific reserves all rights in and to the Software not expressly
granted to you in this EULA. The Software is protected by copyright and
other intellectual property laws and treaties. Thermo Scientific or its
suppliers own the title, copyright, and other intellectual property rights in
the Software. The Software is licensed, not sold. This EULA does not grant
you any rights to trademarks or service marks of Thermo Scientific.

3. SEPARATION OF COMPONENTS

The Software is licensed as a single product. Its component parts may not be
separated for use on more than one device.

4. RESTRICTIONS ON USE

You may not: (a) use the Server Software on more than one computer or
other device at a time without purchasing additional licenses, (b) copy the
Software (except for one (1) back-up copy), (c) distribute, share, sublicense,
rent, lend, lease or otherwise make the Software available to any third party
(on the Internet, an information network or tangible media, by broadcast or
in any other manner), (d) modify, adapt, create derivative works from or
translate any part of the Software, (e) reverse engineer, decompile or
disassemble the Software or otherwise attempt to obtain its source code, (f )
remove or alter any copyright, trademark or other proprietary notice
contained in the Software, or (g) use the Software in any manner not set
forth in this Agreement or in the Software's documentation.

5. STORAGE/NETWORK USE

You may install a copy of the Server Software on a network storage device,
such as a server computer but several (1) access devices, such as a personal
computer, shall be allowed to access and use that licensed copy of the Server
Software over a private network. You must obtain a license to the Server
Software for each additional server on which the Server Software would be
installed.

6. USE OF CONTENT

You may not use the Software for any purpose that: (a) infringes the
copyright, trademark, patent, trade secret, right of publicity or any other
right of a third party, (b) is or may be libelous, defamatory or slanderous, or
(c) any other use that is illegal in nature.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 39

Appendices

7. UPDATES

Thermo Scientific may from time to time make available to you updates for
the Software, subject to the terms and conditions of this EULA, or, in
Thermo Scientific’s sole discretion, Thermo Scientific may make
conditional release of such upgrades to you upon your acceptance of another
EULA or other execution of a separate agreement. If you should elect to
install updates, your use of such updates will be subject to the applicable
license and the terms and conditions of the applicable EULA.

8. UPGRADES

To use Software identified as an upgrade, you must first be licensed for the
software identified by Thermo Scientific as eligible for the upgrade. After
installing the upgrade, you may no longer use the original software that
formed the basis for your upgrade eligibility, except as part of the upgraded
software.

9. ADDITIONAL SOFTWARE/SERVICES.

This EULA applies to updates, upgrades, supplements, add-on components,

or Internet-based services components, of the Software that Thermo
Scientific may provide to you or make available to you after the date you
obtain your initial copy of the Software, unless they are accompanied by
separate terms. Thermo Scientific reserves the right to discontinue
Internet-based services provided to you (if any) or made available to you
through the use of the Software.

10. CONSENT TO USE OF DATA

You agree that Thermo Scientific and its affiliates may collect and use
technical information gathered as part of the product support services
provided to you (if any) related to the Software. Thermo Scientific may use
this information solely to improve their products or to provide customized
services or technologies to you and will not disclose this information in a
form that personally identifies you.

11. SOFTWARE TRANSFER AND ASSIGNMENT

11.1 Internal

You may transfer your copy of the Server Software to a different device.
After the transfer, you must completely remove the Server Software from the
former device.

40 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Appendices

11.2 Assignment

You may not assign the Software to any third party without Thermo
Scientific’s prior written approval. Thermo Scientific reserves the right to
withhold such approval in its sole discretion. In any case, such assignment
might be approved by Thermo Scientific only if the third party agrees to be
bound by the terms and conditions of this Agreement prior to the
assignment. If you assign the Software, your rights under this Agreement
will terminate immediately and you must: (a) cease all use of the Software,
(b) permanently delete all copies of the Software from the computer on
which it has been installed, and (c) deliver the original Software to the
transferee, You may not retain the original or any copies of the Software.

12. TERMINATION

Without prejudice to any other rights, Thermo Scientific may terminate this
EULA if you fail to comply with any provision of this EULA. If this
Agreement is terminated you must: (a) cease all use of the Software, (b)
destroy the original and all copies of the Software, and (c) permanently
delete all copies of the Software from the computer on which it has been
installed.

Sections 8, 11, 13 through 18, 21 and 22 shall survive the termination of

this Agreement.

13. LIMITED WARRANTY

Thermo Scientific warrants that the Software will perform substantially

in accordance with the accompanying materials for a period of thirty
(30) days from the date of purchase.

If an implied warranty or condition is created by your jurisdiction and

the applicable local law prohibits disclaimer of it, you also have an
implied warranty or condition, BUT ONLY AS TO DEFECTS
DISCOVERED DURING THE PERIOD OF THIS LIMITED
WARRANTY (THIRTY DAYS). AS TO ANY DEFECTS DISCOVERED
AFTER THE THIRTY DAY PERIOD, THERE IS NO WARRANTY
OR CONDITION OF ANY KIND.

Some states/jurisdictions do not allow limitations on how long an

implied warranty or condition lasts, so the above limitation may not
apply to you.

Any supplements or updates to the Software, including without

limitation, any (if any) service packs or hot fixes provided to you after
the expiration of the thirty day Limited Warranty period are not covered
by any warranty or condition, express, implied or statutory.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 41

Appendices

14. DISCLAIMER OF WARRANTIES

The Limited Warranty that appears above is the only express warranty made
to you and is provided in lieu of any other express warranties or similar
obligations (if any) created by any advertising, documentation, packaging,
or other communications.

EXCEPT FOR THE LIMITED WARRANTY PROVIDED ABOVE

AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LOCAL LAW, Thermo Scientific AND ITS SUPPLIERS PROVIDE THE
SOFTWARE AND SUPPORT SERVICES (IF ANY) "AS IS" AND
WITH ALL FAULTS. Thermo Scientific HEREBY DISCLAIMS ALL
OTHER WARRANTIES, REPRESENTATIONS AND CONDITIONS,
WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING,
BUT NOT LIMITED TO, ANY (IF ANY) IMPLIED WARRANTIES,
DUTIES REPRESENTATIONS AND CONDITIONS OF
MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE,
OF ACCURACY OR COMPLETENESS OF RESPONSES, OF
RESULTS, OF WORKMANLIKE EFFORT, OR LACK OF VIRUSES,
AND OF LACK OF NEGLIGENCE, ALL WITH REGARD TO THE
SOFTWARE AND THE PROVISION OF OR FAILURE TO PROVIDE
SUPPORT OR OTHER SERVICES, INFORMATION, SOFTWARE
AND RELATED CONTENT THROUGH THE SOFTWARE OR
OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE.

ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE,

QUIET ENJOYMENT, QUIET POSSESSION, CORRESPONDENCE
TO DESCRIPTION OR NON-INFRINGEMENT WITH REGARD
TO THE SOFTWARE.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY

THERMO SCIENTIFIC OR AN THERMO SCIENTIFIC
AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.
WITHOUT LIMITION OF THE FOREGOING, THERMO
SCIENTIFIC DOES NOT WARRANT THAT: (a) THE SOFTWARE
WILL BE ERROR-FREE, (b) YOUR USE OF THE SOFTWARE WILL
BE UNINTERRUPTED OR ERROR-FREE, (c) THE SOFTWARE
WILL MEET YOUR REQUIREMENTS, OR (d) THE SOFTWARE
WILL OPERATE WITH THE HARDWARE OR SOFTWARE
CONFIGURATION YOU CHOOSE.

15. REMEDY AND LIMITATION ON REMEDIES - NO

CONSEQUENTIAL OR OTHER DAMAGES

42 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Appendices

Your exclusive remedy for any breach of this Limited Warranty is as set forth
below. Except for any refund elected by Thermo Scientific, YOU ARE
NOT ENTITLED TO ANY DAMAGES, INCLUDING BUT NOT
LIMITED TO CONSEQUENTIAL DAMAGES, if the Software does not
meet Thermo Scientific's Limited Warranty, and, to the maximum extent
allowed by applicable law, even if any remedy fails of its essential purpose.
The terms of Section 17 ("Exclusion of Incidental, Consequential and
Certain Other Damages and Remedies") are also incorporated into this
Limited Warranty.

Some states/jurisdictions do not allow the exclusion or limitation of

incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This Limited Warranty gives you specific legal rights.
You may have other rights which may vary from state/jurisdiction to
state/jurisdiction.

YOUR EXCLUSIVE REMEDY

Thermo Scientific's and its suppliers' entire liability and your exclusive
remedy for any breach of this Limited Warranty or for any other breach
of this EULA or for any other liability relating to the Software shall be,
at Thermo Scientific's option from time to time exercised subject to
applicable law, (a) return of the amount paid (if any) for the Software,
or (b) repair or replacement of the Software, that does not meet this
Limited Warranty and that is returned to Thermo Scientific with a copy
of your receipt. You will receive the remedy elected by Thermo Scientific
without charge, except that you are responsible for any expenses you
may incur (e.g. cost of shipping the Software to Thermo Scientific). This
Limited Warranty is void if failure of the Software has resulted from
accident, abuse, misapplication, abnormal use or a virus. Any
replacement Software will be warranted for the remainder of the
original warranty period of thirty (30) days and Thermo Scientific will
use commercially reasonable efforts to provide your remedy within a
commercially reasonable time of your compliance with Thermo
Scientific's warranty remedy procedures. Neither these remedies nor any
product support services offered by Thermo Scientific are available
without proof of purchase from an authorized international source.

To exercise your remedy, contact Thermo Scientific by sending e-mail to

support@ Thermo Scientific.com.

16. LIMITATIONS ON LIABILITY AND REMEDIES.

Notwithstanding any damages that you might incur for any reason
whatsoever (including, without limitation, all damages referenced herein
and all direct or general damages in contract or anything else), the entire

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 43

Appendices

liability of Thermo Scientific and any of its suppliers under any provision of
this EULA and your exclusive remedy hereunder (except for any remedy of
repair or replacement elected by Thermo Scientific with respect to any
breach of the Limited Warranty) shall be limited to the greater of the actual
damages you incur in reasonable reliance on the Software UP TO THE
AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE. The
foregoing limitations, exclusions and disclaimers (including Sections 13
through 18) shall apply to the maximum extent permitted by applicable law,
even if any remedy fails its essential purpose.

17. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND

CERTAIN OTHER DAMAGES AND REMEDIES

WITHOUT LIMITING ANY OF THE DISCLAIMERS OR

LIMITATIONS SET FORTH IN THIS EULA AND TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT WILL THERMO SCIENTIFIC BE LIABLE TO YOU OR
ANYONE ELSE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS, REVENUE, USE OF SOFTWARE OR ANY ASSOCIATED
HARDWARE OR SOFTWARE, DATA, GOODWILL OR
CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS
INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF
PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF
GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE,
AND FOR ANY OTHER PECUNIARY OR OTHER LOSS
WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO
THE USE OF OR INABILITY TO USE THE SOFTWARE, THE
PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER
SERVICES, INFORMATON, SOFTWARE, AND RELATED
CONTENT THROUGH THE SOFTWARE OR OTHERWISE
ARISING OUT OF THE USE OF THE SOFTWARE, OR
OTHERWISE UNDER OR IN CONNECTION WITH ANY
PROVISION OF THIS EULA, EVEN IN THE EVENT OF THE
FAULT, TORT (INCLUDING NEGLIGENCE),
MISREPRESENTATION, STRICT LIABILITY, BREACH OF
CONTRACT OR BREACH OF WARRANTY OF THERMO
SCIENTIFIC OR ANY SUPPLIER, AND EVEN IF THERMO
SCIENTIFIC OR ANY SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

18. EXPORT RESTRICTIONS

You agree that you will comply with all applicable export laws, restrictions
and regulations of any relevant French or foreign agency or authority. You

44 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Appendices

agree not to export or re-export, or allow the export or re-export of the

Software in violation of any such law, restriction or regulation.

19. ENTIRE AGREEMENT - SEVERABILITY

This EULA (including any addendum or amendment to this EULA which

is included with the Software) is the entire agreement between you and
Thermo Scientific relating to the Software and the support services (if any)
and they supersede all prior or contemporaneous oral or written
communications, proposals and representations with respect to the Software
or any other subject matter covered by this EULA. To the extent the terms
of any Thermo Scientific policies or programs for support services conflict
with the terms of this EULA, the terms of this EULA shall control.

If any provision of this EULA is held to be void, invalid, unenforceable or

illegal, the other provisions shall continue in full force and effect.

20. NO-WAIVER

Any waiver of any breach or failure to enforce any provision of this

Agreement will not be deemed a future waiver of such term or a waiver of
any other provision. Any waiver, amendment or modification of any
provision of this Agreement will be effective only if it is in writing and
signed by Thermo Scientific and you.

21. JURISDICTION AND APPLICABLE LAW

21.1 Governing Law.

This Agreement shall be governed by and construed in accordance with the

laws of FRANCE irrespective of FRANCE’s conflicts of laws rules.

21.2 Jurisdiction.

Any dispute, litigation action or otherwise arising out of or in connection

with this EULA shall be brought exclusively in the “TRIBUNAL DE
COMMERCE de MONTPELLIER” (FRANCE) (Commercial Court of
MONTPELLIER – FRANCE) which shall have sole jurisdiction to
determine any matters or disputes arising out of this agreement and Thermo
Scientific and you irrevocably consent to the jurisdiction of such court and
venue in MONTPELLIER, FRANCE

22. MISCELLANEOUS.

This Agreement will be binding upon and inure to the benefit of Thermo
Scientific and you, and our respective successors and permitted assigns.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 45

Appendices

5.8 Uninstalling This section describes how to uninstall your software from the server and/or
Smart-Vue a client computer.
Server/Smart-Vue Client

5.8.1 Uninstallation on the

Server Computer
CAUTION: The following procedure completely removes all Smart-Vue
Server/Smart-Vue Client software and data. Please make sure you save any
important data before uninstalling these components.

Follow these steps if you need to remove both Smart-Vue Server and
Smart-Vue Client software from the server computer:

1. On the server computer, close the Smart-Vue Client application if it is

running.

2. Click on Start  Control Panel (or Settings  Control Panel,

depending on your Windows version).

3. Double-click on Add/Remove Programs or Uninstall a program.

4. In the list of currently-installed programs, select “Smart-Vue Server” and

click on the Remove button or Uninstall/Change.

CAUTION: As a safety measure, this action does not remove your data. A
complete copy of your database, including the configuration and all sensor
readings, is copied to:
C:\SmartVue\Previous
This information can be restored if necessary. Please contact technical
support if you need to restore your system. If you do not need to keep this
data (or after archiving it), you may delete the Smart-Vue Server folder:
C:\SmartVue

5. Then select Smart-Vue Client and click on the Remove button or

Uninstall/Change.

6. Delete the Smart-Vue Client folder and sub-folders. For a default

installation, the folders to remove are located here:
• C:\Program Files (x86)\Thermo\Smart-Vue
Client

7. Reboot the computer.

46 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Appendices

5.8.2 Uninstallation on a Client Computers other than the server only have Smart-Vue Client installed.
Computer Removing Smart-Vue Client software does not remove or have any effect on
data stored by Smart-Vue Server on the server computer.

Follow these steps to remove Smart-Vue Client software from a client

computer:

1. On the client computer, close the Smart-Vue Client application if it is

open.

2. Click on Start  Control Panel (or Settings  Control Panel,

depending on your Windows version).

3. Double-click on Add/Remove Programs or Uninstall a program.

4. In the list of currently-installed programs, select “Smart-Vue Client” and

click on the Remove button or Uninstall/Change.

5. Delete the Smart-Vue Client folder and sub-folders. For a default

installation, the folder to remove is:

C:\Program Files (x86)\Thermo\Smart-Vue

Client

You do not need to reboot the computer after removing this software.

CAUTION: To change the installed language of Smart-Vue Client on a

given computer, you must completely uninstall any previous version of
Smart-Vue Client from that computer as described here before re-installing
the software in a different language.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 47

Contacting technical support

6 Contacting Depending on your support license, you may contact Smart-Vue technical
technical support support for assistance. You may contact Smart-Vue technical support
directly.

To send e-mail to technical support:

1. Click on Help  Support ( ). The upper right-hand part of the

screen contains a zone in which you may write the body of your e-mail.

2. To include detailed version information in your e-mail, click on System

status .

3. Click on Attach trace files if you want to include technical trace files as
a .ZIP file attachment with your e-mail. This information is often very
helpful for support staff.

4. Click on Generate message to create an e-mail message with your

system's default e-mail application (which must be configured and
operational).

48 Installation Guide Thermo Scientific SmartVue USB Wireless Receiver

 Warranty Statement

7 Warranty Thermo Scientific warrants the functions of the Smart-Vue Monitoring

Statement system in accordance with our standard warranty as described in the Terms
and Conditions of Sale applicable to your purchase of this product. Unless
otherwise agreed to in writing, Thermo Scientific warrants that the product
will conform to published specifications for a period of two years from the
date of delivery.

For additional details concerning this warranty, please consult the

“Warranty” section of our standard Terms and Conditions of Sale.

Thermo Scientific SmartVue USB Wireless Receiver Installation Guide 49

 Important
For your future reference and when contacting the factory,
please have the following information readily available:

Model Number:

Serial Number:

Date Purchased:

The above information can be found on the dataplate attached

to the equipment. If available, please provide the date
purchased, the source of purchase (manufacturer or specific
agent/rep organization), and purchase order number.

IF YOU NEED ASSISTANCE:

Thermo Scientific products are backed by a global technical
support team ready to support your applications. We also offer
cold storage accessories, including remote alarms,
temperature recorders and validation services. Visit
www.thermoscientific.com or call:
USA/Canada Germany international
Sales: +1 866 984 3766 Sales: +49 6184 90 6000
India toll free Germany national toll free
Sales: 1800 22 8374 Sales: 0800 1 536 376
India Italy
Sales: +91 22 6716 2200 Sales: +32 02 95059 552
China Netherlands
+800 810 5118 (or)
Sales: Sales: +31 76 579 55 55
+400 650 5118
Japan Nordic/Baltic/CIS countries
Sales: +81 3 5826 1616 Sales: +358 9 329 10200
Australia Russia
Sales: +61 39757 4300 Sales: +7 812 703 42 15
Austria Spain/Portugal
Sales: +43 1 801 40 0 Sales: +34 93 223 09 18
Belgium Switzerland
Sales: +32 53 73 42 41 Sales: +41 44 454 12 22
France UK/Ireland
Sales: +33 2 2803 2180 Sales: +44 870 609 9203
New Zealand Other Asian countries
Sales: +64 9 980 6700 Sales: +852 2885 4613
Countries not listed
Sales: +49 6184 90 6000
Thermo Fisher Scientific Inc.

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Asheville, NC 28804
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www.thermofisher.com

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