DAILY LESSON LOG

Teacher Laarnie Ritz A. Santiago Grade Level 11

Learning
ICT - CSS Quarter 1
Moncada Area
National HS Week 1 Day 2

Date / Day
Section
I. OBJECTIVES The learners demonstrate an understanding of concepts and underlying principles in applying quality
A.Content Standards standard in computer systems servicing
B.Performance The learners shall be able to apply quality standards in computer systems servicing
Standards
C. Learning LO 2. Assess own work
Competencies /
Objectives
II. CONTENT Applying Quality Standards – Workplace Procedure
III. LEARNING RESOURCES
A.References
1. Teacher’s Guide
2. Learners’ Materials CSS Quarter 1 Module 1 page 9-13 of 49
3. Textbook
B.Other Learning
CG page 9 0f 32, May 2016 Edition
Resources
IV. PROCEDURES
A. Reviewing previous The teacher will ask the students to answer the following questions.
Lesson / Presenting
the New Lesson 1. What are the three factors to be considered when choosing the right material?
2. What are the three characteristics of materials to be used for specific project?
B. Establishing a
The teacher will ask the students to describe their feelings whenever they finish a specific task on time
purpose for the
and with no errors.
lesson
C. Presenting examples/
The teacher will ask the students if it is necessary to follow instructions or procedure when doing a
instances of the new
specific task.
lesson
D. Discussing new The teacher will discuss about workplace procedure.
concepts and
practicing new skills Workplace Procedure is a set of written instructions that identifies the health and safety issues that
#1 may arise from the jobs and tasks that make up a system of work.
A safe working procedure should be written when:

1. Designing a new job

2. Changing job or task
3. Introducing new equipment

The safe working procedure should identify:

 the teacher for the task or job and the students who will undertake the task
 the tasks that are to be undertaken that pose risks
 the equipment to be used in these tasks
 the control measures that have been
 formulated for these tasks
 any training or qualification needed to
undertake the task
 the personal protective equipment to be worn
 action to be undertaken to address safety issues that may arise while undertaking the task

TYPES AND WORK-RELATED ERRORS

A. Quantity of work (untimely completion, limited production)

1. Poor prioritizing, timing, scheduling

2. Lost time Tardiness, absenteeism, leaving without permission Excessive visiting, phone use,
break time, use of the Internet Misuse of sick leave
3. Slow response to work requests, untimely completion of assignments
4. Preventable accidents
 B. Quality of work (failure to meet quality standards)

1. Inaccuracies, errors
2. Failure to meet expectations for product quality, cost or service
3. Customer/client dissatisfaction
4. Spoilage and/or waste of materials
5. Inappropriate or poor work methods

Work Behavior Which Result in Performance Problems

a. Inappropriate behavior (often referred to as "poor attitude") Negativism, lack of

cooperation, hostility Failure or refusal to follow instructions Unwillingness to take
responsibility ("passing the buck") Insubordination Power games
b. Resistance to change Unwillingness, refusal or inability to update skills Resistance to
policy, procedure, work method changes Lack of flexibility in response to problems
c. Inappropriate interpersonal relations Inappropriate communication style: over-
aggressive, passive Impatient, inconsiderate, argumentative Destructive humor,
sarcasm, horseplay, fighting
d. Inappropriate physical behavior Smoking, eating, drinking in inappropriate places
Sleeping on the job Alcohol or drug use Problems with personal hygiene Threatening,
hostile, or intimidating behavior
E. Discussing new
concepts and
practicing new skills
#2
F. Developing mastery Ask the students to answer this activity.

Write QN if the statement affects the quantity of work and QL if the statement affects the quality of
work. Write your answers on a separate sheet of paper.
______ 1. Poor scheduling of work
______ 2. Failure to meet expectations for product quality, cost or service
______ 3. Customer/client dissatisfaction
______ 4. Preventable accidents
______ 5. Misuse of sick leave
______ 6. Tardiness
______ 7. Slow response to work requests
______ 8. Break time
______ 9. Excessive visiting
______ 10. Spoilage and/or waste of materials

G. Finding practical
applications of
Ask the students why it is important to follow procedures
concepts and skills in
daily living
H. Making Write TRUE if the statement is correct and FALSE if the statement is wrong.
generalizations and
abstractions about __________ 1. Poor attitude results in performance problem.
the lesson __________ 2. A safe working procedure should be written when retrieving old tasks.
__________ 3. Preventable accidents may affect the quantity of work.
__________ 4. Following certain procedure is very important in performing given operation or to a given
event.
__________ 5. Safe working procedure should not identify the tasks that are to be undertaken that pose
risks.
I. Evaluating learning Create a Workplace Procedure
J. Additional activities
for application of
remediation
V. REMARKS

VI. REFLECTION
A. No. of learners who
earned 80% in the
evaluation
B. No. of learners who
require additional
activities for
remediation who
scored below 80%
C. No. of learners who
require additional
activities for
 remediation who
scored below 80%
D. No. of learners who
continue to require
remediation
E. Which of my teaching
strategies worked
well? Why did these
work?
F. What difficulties did I
encounter which my
principal or
supervisor can help
me solve?
G. What innovation or
localized materials
did I used/discover
which I wish to share
with other teachers?

Checked:
Noted:
JEFFREY A. ROSETE
Master Teacher II RONALD V. CADIENTE
SHS Head Teacher VI

MARIA GRACIA B. LEDESMA

Principal I