PERSONAL

DEVELOPMENT
Listening & Communication
Discussants:
Sherannie A. Abalo Joejen B. Abrasado
BSED ENG-IV BEED-GENERAL IV

Lovely Pearl B. Amil Porcito Abendan

BEED- GENERAL IV BSNED-GENERAL IV

ED 404 A B C
TOPIC OUTLINE PERSONAL DEVELOPMENT
Listening & Communication

A. DEFINITION OF PERSONAL DEVELOPMENT

B. ABRAHAM MASLOW’S PROCESS OF SELF-ACTUALIZATION
C. BENEFITS OF PERSONAL DEVELOPMENT
D. LISTENING: AN IMPORTANTSKILL IN PERSONAL DEVELOPMENT
- Definition of listening
- Benefits of effective listening in personal lives
- Ways to improve listening
E. EFFECTIVE COMMUNICATION: AN IMPORTANT SKILL IN PERSONAL
DEVELOPMENT
- Definition of communication
- Basic forms of communication
- Top 10 communication skills
- Benefits of communication in personal development
- Ways to improve your communication
What is Personal
Development?
Personal Development is a part of the circle of
health that focuses on different ways you can grow in
different areas of your life. It is about looking inward
and focusing on ways to better yourself which
increases your self-awareness, your self-esteem,
increases your skills, and fulfills your aspirations.

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 Abraham Maslow’s Process of
Self-Actualization

Maslow (1970) suggested that all individuals have an

in-built need for personal development which occurs
through a process called self-actualization. The extent
to which people are able to develop depends on certain
needs being met. These needs form a hierarchy. Only
when one level of need is satisfied can a higher one be
developed.
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As change occurs throughout life, however, the level of need
motivating someone’s behavior at any one time will also change.
 THE LEVELS

• At the bottom of the hierarchy are the basic physiological needs for
food, drink, sex and sleep, i.e., the basics for survival.
• Second are the needs for safety and security in both the physical and
economic sense.
• Third, progression can be made to satisfying the need for love and
belonging.
• The fourth level refers to meeting the need for self-esteem and self-
worth. This is the level most closely related to ‘self-empowerment’.
• Finally, at the top of Maslow’s hierarchy is the need for self-
actualization.
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✓ Self-actualization is the complete realization of
one’s potential, and the full development of one’s
abilities and appreciation for life. This concept is at
the top of the Maslow hierarchy of needs, so not
every human being reaches it.

Self-actualized people have an acceptance of who

they are despite their faults and limitations, and
experience to drive to be creative in all aspects of
their lives.
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THE
BENEFITS
OF
PERSONAL
DEVELOPMENT8
Increased self-awareness and
self-esteem
Personal growth requires looking inward at your
own thoughts, feelings, habits, and reactions. It
requires attentiveness — and awareness — to
who you are as a person in a present state.

But it also challenges you to look to the future to where you want
to go. By investing in yourself, you’re increasing your self-
awareness and by default, self-esteem.
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Increased Mental Fitness
Many aspects of personal
development aid in building strong
mental fitness. People with strong
mental fitness are more productive,
are less likely to experience mental
illness, and are more creative and
innovative.
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GREATER
RESILIENCE
With personal development, you
gain greater resilience. This is
another positive symptom of
strong mental fitness, too.
Investing in your personal growth
means investing in your ability to
bounce back after rough
patches.
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 More knowledge and learned
skills
Oftentimes, personal development comes with
more knowledge and learned skills. This can
come to life in different ways. For example,
you may take courses in digital marketing that
help you gain the skills you need to further
your career development.
This is an area that flourishes
when you invest in your personal
growth, especially in emotional
and social aspects.

Improved personal and professional 12

relationships
Listening: An Important Skill
in Personal Development

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What is listening skill?
Listening skill is key to receiving messages effectively. It is a
combination of hearing what another person says and
psychological involvement with the person who is talking.

Listening is a skill of Language. It requires a desire to

understand another human being, an attitude of respect and
acceptance, and a willingness to open one's mind to try and see
things from another's point of view.

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 DEEP LISTENING
▪ occurs when you're truly committed to understanding
the speaker's perspective and message.
▪ includes paying attention to verbal and non-verbal
cues in order to gain a full understanding of the
speaker's experiences, thoughts, feelings and
objectives
▪ especially useful when building relationships,
establishing trust and fostering rapport with coworkers,
customers, clients or vendors

Types of listening skills 15

 FULL LISTENING

✓ includes trying to fully comprehend the practical

content of a speaker's message
✓ often involves active listening skills, like
paraphrasing and asking clarifying questions
✓ be particularly helpful when interpreting directions,
learning new material or developing new skills

Types of listening skills 16

 CRITICAL LISTENING
✓ involves using logic and reasoning to separate
opinion and fact when listening to a speaker's
message
✓ usually involves using your previous knowledge or
experiences to identify factual content in
communication
✓ especially important in professions that use
persuasive speaking, debating or investigatory skills

Types of listening skills 17

 THERAPEUTIC LISTENING
✓ a more intimate type of listening that often involves
receiving information from a speaker about their
challenges or emotional situations

✓ this type of listening is often an important part of

succeeding in a career that deals with sensitive topics
or emotional discussions

Types of listening skills 18

 Benefits of Effective Listening in Personal Lives
With good listening skills you can have many things to gain, avoid may
missteps and overcome many challenges in your personal lives. Some
of the most common benefits include:

• You will have more close friends than you had earlier.
• Your social network will be vast and more dependable.
• You will answer properly without hesitation, boosting
your self-esteem and confidence.
• You will have less stress and worries improving your
general well-being
• Your relationships with spouse, partner, children, parents,
and co-workers will strengthen and deepen.
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1. Face the speaker. Sit up straight or
lean forward slightly to show your
attentiveness through body language.
2. Maintain eye contact, to the
degree that you all remain
comfortable.
3. Minimize external distractions.
Turn off the TV. Put down your book
or magazine, and ask the speaker and
other listeners to do the same.
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 4. Respond appropriately to show that you
understand. Murmur (“uh-huh” and “um-hmm”)
and nod. Raise your eyebrows. Say words such
as “Really,” “Interesting,” as well as more direct
prompts: “What did you do then?” and “What did
she say?”
5. Focus solely on what the speaker is
saying. Try not to think about what you are
going to say next. The conversation will follow a
logical flow after the speaker makes her point.
6. Minimize internal distractions. If your own
thoughts keep horning in, simply let them go and
continuously re-focus your attention on the speaker,
much as you would during meditation. 22
7. Keep an open mind. Wait until the speaker is finished before deciding that
you disagree. Try not to make assumptions about what the speaker is thinking.
8. Avoid letting the speaker know how you handled a similar situation.
Unless they specifically ask for advice, assume they just need to talk it out.
9. Even if the speaker is launching a complaint against you, wait until
they finish to defend yourself. The speaker will feel as though their point had
been made. They won’t feel the need to repeat it, and you’ll know the whole
argument before you respond. Research shows that, on average, we can hear
four times faster than we can talk, so we have the ability to sort ideas as they
come in…and be ready for more.
10. Engage yourself. Ask questions for clarification, but, once again, wait until
the speaker has finished. That way, you won’t interrupt their train of thought.
After you ask questions, paraphrase their point to make sure you didn’t
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misunderstand.
Effective Communication:
An Important Skill in Personal
Development

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 Communication is defined as
sharing the information from one
place to the other either vocally,
written, visually or non-verbally.
Information transmittance must be
clear and understandable to make
the listening group. The ability to
communicate information
accurately and clearly is an
important life-oriented skill.
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Effective Communication skills
play a crucial role in honing one’s
personality. Communication helps
individuals to express themselves in
the most convincing way. Your
thoughts, feelings and knowledge
should be passed on in the most
desirable manner and effective
communication skills help you in the
same. 26
Basic Forms of
Communication
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Verbal
Communication
When the communication is made through words, it is
known as verbal communication. Thus, this communication
process involves the proper usage of words denoting a
similar set of symbols and signs between the sender and
the recipient. That is why it is observed that most of the
formal communication in an organization takes place in a
verbal form.
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Non-Verbal
Communication
Nonverbal communication is the
transfer of information through body
language, facial expressions,
gestures, created space and more.

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Top 10
Communication
Skills
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1. Listening
- Being a good listener is one of the best ways to be a good
communicator. Active listening involves paying close attention to what
the other person is saying, asking clarifying questions, and rephrasing
what the person says to ensure understanding ("So, what you're saying
is…").
2. Nonverbal Communication
-Your body language, eye contact, hand gestures, and tone all color the
message you are trying to convey.
3.Clarity and Concision
Good communication means saying just enough – don’t talk too much or
too little. Try to convey your message in as few words as possible.
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4. Friendliness
- Through a friendly tone, a personal question, or simply a smile, you will
encourage your coworkers to engage in open and honest communication with
you. It's important to be nice and polite in all your workplace communications.

5. Confidence
- It is important to be confident in your interactions with others. Confidence shows
your coworkers that you believe in what you’re saying and will follow through.

6. Empathy
Even when you disagree with an employer, coworker, or employee, it is important
for you to understand and respect their point of view. Using phrases as simple as
"I understand where you are coming from" demonstrate that you have been
listening to the other person and respect their opinions. 32
7. Open-Mindedness -A good communicator should enter any conversation with a
flexible, open mind. Be open to listening to and understanding the other person's
point of view, rather than simply getting your message across.
8. Respect- People will be more open to communicating with you if you convey
respect for them and their ideas. Simple actions like using a person's name, making
eye contact, and actively listening when a person speaks will make the person feel
appreciated.
9. Feedback- Being able to appropriately give and receive feedback is an important
communication skill. Giving feedback involves giving praise as well – something as
simple as saying "good job" or "thanks for taking care of that" to an employee can
greatly increase motivation.
10. Picking the Right Medium- An important communication skill is to simply know
what form of communication to use.
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Benefits of Communication in
Personal Development
✓ Communication helps individuals to express
themselves in the most convincing way.
✓ People with great communication skills tend to have a
better and impressive personality than those who have
problems in communicating as interacting with others is not
a challenge for them.
✓ Effective communication skills strengthen the bond
among individuals.
✓ Speaking convincingly helps a person understands
what you intend to communicate. 34
Ways to Improve Your
Communication!
Adjust the tone of your voice
Your tone of voice can readily convey how you
feel without having to add any extra words.

Maintain Eye Contact

Sustained eye contact is an invitation to
turn your talk into a conversation. It
creates a bond between speaker and
listener, a connection that is beneficial
to both parties.
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Ways to Improve Your
Communication!
Take care of your body language
Correct body language exudes confidence which
further hones an individual’s personality. Do not
fiddle with things around while speaking.

Be very particular about the

pronunciation of words
If you are not very sure of how to pronounce
a particular word, avoid the same in your
speech. Pronouncing words wrongly creates a
bad impression on others.

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Ways to Improve Your
Communication!
Be a good and patient listener
for effective communication
skills Observe whether the other person is listening to you or
not. Allow the other person to speak as well in case of
queries or confusions.

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References
https://www.managementstudyguide.com/communication-skills-and-personality-
development.htm

https://drive.google.com/file/d/1SCmgVbX49f7CR_oef_LPOdwAW3Zg0Ouy/view

https://homeroomedu.com/career-and-personal-development-listening-skills/

https://www.saralstudy.com/blog/listening-key-to-personality-development/
https://drive.google.com/file/d/1SAd1J-d7TM-nxlSvfXoD9P5KUn81LWb1/view

https://www.managementstudyguide.com/communication-skills-and-personality-
development.htm

https://ritusingal.com/listening-skills/

https://www.managementstudyguide.com/communication-skills-and-personality-
development.htm
References
https://www.skillsyouneed.com/docs/personal-development-preview.pdf

https://www.betterup.com/blog/personal-development

https://www.va.gov/WHOLEHEALTH/veteran-handouts/docs/IntroPersonDevelop-Final508-03-29-
2019.pdf

https://www.careerguide.com/career/working-professionals/role-of-communication-skills-in-
personality-development

https://climb.pcc.edu/blog/the-7-benefits-of-effective-communication-in-personal-and-professional-set
 Team Presentation

Sherannie A. Abalo Joejen B. Abrasado Lovely Pearl B. Amil Porcito Abendan Jr.
BSED- ENGLISH IV BEED- GENERAL IV BEED- GENERAL IV BSNED- GENERAL IV

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