Contract

Contract No: GEMC-511687770363541

Contract Generated Date: 01-Sep-
2022
Bid/RA No: GEM/2022/B/2413702

Organisation Details Buyer Details

Type: Central Government Designation: STA
Ministry: Ministry of Finance Contact No.: 080-25625617-262
Department: Department of Revenue Email ID: [email protected]
Organisation Name: Central Board of Direct Taxes (CBDT) GSTIN: 29BLRO06930A1DS
Office Zone: Pr Commissioner of Incometax ReFAC RU 1 Bengaluru ROOM NO.555 5TH FLOOR BMTC BUILDING
Address: KORAMANGALA BENGALURU-560095,
BANGALORE, KARNATAKA-560095, India

Financial Approval Detail Paying Authority Details

IFD Concurrence: Yes Payment Mode: PFMS
Designation of Administrative Approval: Pr.CIT Designation: AO
Designation of Financial Approval: Pr.CIT Email ID: [email protected]
GSTIN: 29BLRO06930A1DS
ROOM NO.555 5TH FLOOR BMTC BUILDING
Address: KORAMANGALA BENGALURU-560095,
Bangalore, KARNATAKA-560095, India

Consignee Details

S.No Consignee Name & Address Service Description

Contact: 080-25625617-262
Email ID: [email protected]
GSTIN: 29BLRO06930A1DS Manpower Outsourcing Services - Minimum wage - Semi-skilled; Admin; Multi-
1
Address: ROOM NO.555 5TH FLOOR BMTC BUILDING KORAMANGALA tasking Staff
BENGALURU-560095,
BANGALORE, KARNATAKA-560095, India

Service Provider Details

GeM Seller ID: 81FC200001437337
Company Name: PAWAN SECURITY AND DETECTIVE GROUP
Contact No.: 09902315828
Email ID: [email protected]
NO 707,FIRST FLOOR 11 CROSS,,WEST OF CHORD ROAD,RAJAJI NAGAR,
Address:
Bangalore, KARNATAKA-560010, -
MSME verified: Yes
MSME Registration number: UDYAM-KR-03-0024577
MSE Social Category: OBC
MSE Gender: Male
GSTIN: 29APCPK7182C1ZV

*GST / Tax invoice to be raised in the name of - Buyer

Service Details

Service Start Date (latest by) : 02-Sep-2022 Service End Date : 01-Sep-2023

Category Name : Manpower Outsourcing Services - Minimum wage

Billing Cycle : monthly

Number of Resources to be
Description Percentage of Service charge inclusive of GST (INR)
hired

Type of Function Admin

Specialization for PG Not Applicable

Zipcode NA

Educational Qualification High School

Specialization Not Required

List of Profiles Multi-tasking Staff

Experience 0 to 3 Years

Skill Category Semi-skilled

District NA

Post Graduation Not Required

EDLI (INR per day) 0
8 0.850
Bonus (INR per day) 61.14

EPF Admin Charge (INR per day) 0

Optional Allowances 1 (INR per day) 0

Optional Allowances 2 (INR per day) 0

Optional Allowances 3 (INR per day) 0

Minimum daily wage (INR) exclusive of GST 734

Number of working days in a month 26

Provident Fund (INR per day) 75

ESI (INR per day) 23.86

Tenure/ Duration of Employment (in

12
months)

Total Amount (Formula) :

( (((Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (I NR per day)+EDLI (INR per day)+Bonus (INR per day)+EPF Admin Charge (INR
per day )+Optional Allowances 1 (INR per day)+Optional Allowances 2 (INR per day)+Option al Allowances 3 (INR per day) )*Number of working days in a month)*1.18
+ (Perce ntage of Service charge inclusive of GST*(Minimum daily wage (INR) exclusive of GST+ESI (INR per day)+Provident Fund (INR per day)+EDLI (INR per
day)+Bonus (INR per day)+EPF Admin Charge (INR per day)+Optional Allowances 1 (INR per day)+Optional Allowances 2 (INR per day)+Optional Allowances 3 (INR
per day))*Number of working days in a month)/100 )*Number of Resources to be hired*Tenure/ Duration of Employment (in months) )

Total Value without Addons (INR) 2652047.42

Total Addon Value (INR) 0

Total Value Including Addons (INR) 2652047.42

Additional Details

Designation : Multi Tasking staff

`

Amount of Contract
Total Contract Value Including All Duties and Taxes (INR) 2652047.42

SLA Details

Service Level Agreement

Manpower Outsourcing Services – Minimum Wage Based

1 Agreement Overview

This is a Service Level Agreement (“SLA” or “Agreement”) between the Buyer and Manpower HiringAgency/Service Provider. The purpose of this Agreement is to
facilitate implementation of Manpower Hiring Service at the Buyer’s premises, or any other premises approved by the Buyer. This Agreement outlines the scope of
work, Buyer’s obligations, special terms and conditions related to service delivery and payment of services. The Agreement remains valid till completion of scope of
services or end of contractual duration (whichever is earlier) unless mutually extended by both the parties.
The Services contracts placed through GeM shall be governed by following set of Terms and Conditions:
I. General terms and conditions for Services;( “GTC”)
II. Service Specific Standard Terms and Conditions (“STC”) of the Services contracts shall include the service level agreement (SLA) for the service.
III. BID/ Reverse Auction specific Additional Terms & Conditions (ATC) as specified by the buyer.
The above terms and conditions are in reverse order of precedence i.e., ATC shall supersede Service specific STC which shall supersede GTC, whenever there are any
conflicting provisions. The above set of terms and conditions along with the scope of work and SLA as enumerated in this document shall be construed to be part of
the Contract/Agreement between the Buyer and Service Provider.
2 Objectives and Goals
The objective of this Agreement is to ensure that all the commitments and obligations are in place to ensure consistent delivery of services to Buyer by Service
Provider. The goals of this agreement are to:
I. Provide clear reference to service ownership, accountability, roles and responsibilities of both parties
II. Present a clear, concise, and measurable description of services offered to the Buyer
III. Establish terms and conditions for all the involved stakeholders, it also includes the actions to be taken in case of failure to comply with conditions specified
IV. To ensure that both the parties understand the consequences in case of termination of services due to any of the stated reasons
ThisAgreement will act as a reference document that both the parties have understood the above-mentioned terms and conditions and have agreed to comply by the
same.

3 Parties to the Agreement

The main stakeholders associated with this agreement are below-

1. Buyer: Buyer is responsible to provide clear instructions, approvals and timely payments for the services availed
2. ServiceProvider: Service provider is responsible to provide all the required services in timely manner. Service provider may also include seller, any authorized
agents, permitted assignees, successors and nominees as described in the agreement
The responsibilities and obligations of the stakeholders have been outlined in this document. The document also encompasses service level/ deductions in case of non-
adherence to the defined terms and conditions.

4 Terms & Conditions:

4.1 Buyer’s Obligations:
i. The Buyer shall provide workspace (seating area, work desk, furniture etc.) for the manpower hired through Service Provider, the Buyer shall also arrange necessary
gate/ entry pass to Buyer's premise/ designated premise for the manpower.
ii. Working shifts (includes day and night shift) if any, and daily working hours shall be mutually agreed upon between Buyer and Service Provider and should follow all
the labor laws.
iii. The Buyer shall directly or in consultation with the Service Provider provide the necessary training to the manpower for Buyer specific tools, applications, and
machinery etc., if required.’
iv. The Buyer shall provide, free of charge unimpeded access to all the infrastructure which is required to perform the Services. It may include use of stationery,
printer, electricity, internet, Buyer specific servers, data drives, tools, and software etc. However, use of such infrastructure shall be limited for official purpose only.
v. The Buyer shall make necessary arrangements for use of basic facilities like water pots/ machines, cafeteria, washrooms etc. for manpower working at Buyer's
premise/ designated premise.
vi. TA/ DA shall be payable directly by the Buyer, in case of travel included in the scope of work, on production of travel documents in original and approval of
appropriate authority of the Buyer for undertaking such travel for the project/assignment.
vii. In case of services hired on annual basis and 5 working days, the manpower will be entitled to 08 days of casual leaves per year on pro-rata basis and in case of 6
working days, the manpower will be entitled to 15 days casual leave per year on pro-rata basis. Beyond specified leaves as applicable, leave will be treated as leave
without pay (LWP) for which necessary deduction will be made by the Buyer in the amount billed by the Service Provider, if no replacement of manpower is provided.
viii. The Buyer shall have the right, within reason, to have any personnel removed who is undesirable with proper reasoning& justification.
ix. The Buyer will have option to replace the proposed manpower in case of non-performance, non-delivery or in any other exceptional case, however replacement of
the manpower will be in same category with same degree of skills, educational qualification, and number of years of experience, also prior approval for the same to be
provided by the Buyer.
x. In case if the Buyer has selected the option in the bid for retention of existing resource/resources of previous service provider, then service provider shall retain
those resources. In such cases, the Buyer shall be responsible for ensuring the qualification eligibility of those resources as per the contract requirement. Any extra
costs incurred by Service provider for onboarding those resources on their payroll shall be borne by Service Provider. Service Provider shall include any such costs in
the service charges quoted by them during the bid participation.

4.2 Service Provider’s Obligations:

i. The Service Provider would be required to provide sufficient and qualified manpower, capable of supporting the functioning of the project/department in a manner
desired by the Buyer. Any mismatch in demand and supply of the manpower such as number of employees, educational qualification, sectoral/ desired work
experience etc. may lead to deductions and/or replacement of the resource with the matching skillset based on the approval from buyer.
ii. Service Provider shall adhere to the timeline given by Buyer for providing the required manpower on Buyer’s premise/ designated premise.
iii. The Service Provider shall not assign its rights or obligations under this Contract, in whole or in part, nor enter any subcontract to perform any portion of this
Contract, without the written consent of the Buyer. The Service Provider shall be responsible and liable to deliver the services as per the contract.
iv. The Service Provider shall be required to keep the Buyer updated about the change of address, change of the Management etc. from time to time.
v. The Service Provider shall provide the documentary proof for the qualifications and experience of the manpower deployed by them. The biodata/ resume,
qualification and experience of the said manpower should be verified/certified by the Service Provider. In case any of such document is found to be false at any stage,
it would be deemed to be a breach of terms of contract making the Service Provider liable for legal action.
vi. The Service Provider shall be responsible for police verification, character, and antecedents’ verification of the manpower. The same may be verified by the Buyer
at the time of joining of the manpower, if he/she so desires.
vii. The manpower provided by the Service Provider shall not be deemed employees of the Buyer department hence the compliance of the applicable acts/ laws will be
the sole responsibility of the Service Provider.
viii. The Service Provider shall furnish the following documents in respect of the manpower deployed by them to Buyer's premise/ designated premise in the given
time limit:
a. List of persons deployed (monthly)
b. Biodata/ resume with antecedents’ details (at the time of deployment)
c. Copy of Aadhaar Card of the candidates (at the time of deployment)
d. Identity Cards issued by Service Provider bearing photograph (within 8 days of joining)
e. Identity proof and residential proof (at the time of deployment)
f. Copy of police verification certificate (at the time of deployment)
g. Copy of birth certificate, if required (at the time of deployment - for domicile purpose)
ix. The Service Provider shall nominate a coordinator/ Single Point of Contact (SPOC) who shall be responsible for regular interaction with the Buyer Department so
that optimal services of the persons deployed could be availed without any disruption.
x. The attendance of the manpower shall be entered in the register provided by the Service Provider and/or in the Aadhaar based Biometric attendance system at the
Buyer's premises.
xi. All selected manpower shall wear Identity Card provided by the Service Provider every day during working hours.
xii. The Service Provider shall issue the letter of deployment to every deployed manpower and a copy of same shall be submitted to Buyer.
xiii. In an event of deployed manpower availing leave, and if required by Buyer, suitable substitute(s) shall be provided by Service Provider as per mutual
understanding with Buyer. Service Provider shall communicate the same to buyer in advance.
xiv. In case of any resource permanently leaving the organization or taking leave for a longer duration, service provider shall communicate the same to buyer at least
1 month prior to the last working day of a resources. Suitable substitute(s) shall be provided by Service Provider as per mutual understanding with buyer.
xv. The Service Provider shall be responsible for any act of indiscipline on the part of the persons deployed.
xvi. The Service Provider shall ensure that all the relevant licenses/ registrations/ permissions which may be required for providing the services under this Agreement
are valid during the entire period of the Agreement; failing which the Buyer can take appropriate action including imposition of deductions and termination of contract.
The documents relevant in this regard shall be provided by the Service Provider to the Buyer on demand.
xvii. In case of continuous work (24 hours or more than 26 days in a month), Service Provider shall be responsible to change the shifts and manpower in compliance
with the labor laws.
xviii. The persons deployed by the Service Provider shall not claim nor shall be entitled to pay, perks and other facilities admissible to regular/ confirmed employees
during the currency or after expiry of the Agreement.
xix. No medical facilities or reimbursement or any sort of medical claims thereof in respect of employees provided by the Service Provider will be entertained by the
Buyer.
xx. The persons deployed shall treat as confidential all data and information received from the Buyer and obtained in the execution of its responsibilities under this
Contract/ Agreement, in strict confidence and will not reveal such information to any other party including the Service Provider without the prior written approval of
the Buyer. In view of this, the persons deployed shall be required to sign a non-disclosure agreement and breach of the same shall make the Service Provider as well
as the person deployed liable for penal action under the applicable laws besides, action for breach of contract and termination of contract.
xxi. For all intents and purposes, the Service Provider shall be the “Employer’’ within the meaning of different Rules & Acts in respect of manpower so deployed. The
persons deployed by the Service Provider shall not have any claim whatsoever like employer and employee relationship against the Buyer.
xxii. No deployed manpower shall be allowed to stay in the Buyer’s premise/ designated premise unnecessarily after working hours without Buyer’s permission.
xxiii. Any damages/ losses caused by deployed manpower shall be borne by the Service Provider. The Buyer Department shall not be responsible for any financial loss
or any injury to any person deployed by the Service Provider during their performing the functions/duties, or for payment towards any compensation.
xxiv. The Service Provider shall be solely responsible for the redressal of grievances/ resolution of disputes relating to persons deployed. The Buyer shall, in no way be
responsible for settlement of such issues whatsoever.
xxv. The Service Provider shall be responsible for timely payment of take-home remuneration to the manpower and deposit of EPF and ESI (both employee and
employer share), failing which deductionsshall be made by buyer.
xxvi. The Service Provider shall maintain all statutory registers under the Law and shall produce the same, on demand, to the Buyer Department or any other
authority under Law.
xxvii. The Service Provider shall ensure regular payment to the deployed manpower to their entitlements like monthly salaries/ wages etc. and submit the
documentary proof of the salary paid as per the terms and conditions of the contract. Bill for the subsequent month will be paid only after submission of certificate of
disbursement of wages of previous month.
xxviii. The wages of every person deployedupon or in any establishment upon or in which less than one thousand persons are employed, shall be paid before expiry of
the seventh day after the last day wage-period in respect of which the wages are payable. In any other establishment, wages of every person employed shall be paid
before expiry of tenth day after last day wage-period. Payment of salary/ wages to the employees shall be made in their bank accounts only, no cash or kind payment
shall be made.
xxix. The Service Provider shall furnish statement of amount paid for the month to the manpower deployed along with Transaction Details and Bank account from
which the payment has been made. Service Provider shall furnish copy of bank statement in support of amount paid as and when required by Buyer.
xxx. The Service Provider shall also deposit EPF and ESI of both employer and employee share within 15th day of the month of payment of wages.
xxxi. The Service Provider shall submit before the Buyer Department, one copy of the return within 7 days from the date of filing of monthly/ quarterly/ half yearly/
annual return if any before the EPF and ESI authorities.
xxxii. All applicable taxes and duties other than mentioned in the contract document, shall be payable by the Service Provider and the Buyer shall not entertain any
claims whatsoever with respect to the same.
xxxiii. The Service Provider,at all times,will ensure that the services being provided under this Contract/Agreement are performed strictly in accordance with all
applicable laws, order, byelaws, regulations, notifications, guidelines, rules, standards, recommended practices etc. and no liability in this regard will be attached to
the Buyer.

4.3 Special Terms & Conditions:

i. The Buyer will in no way be responsible for the violation of any rules and/or infringement of any other laws from the time being in force, either by the manpower or
by the Service Provider. The manpower as well as the Service Provider shall comply with the relevant rules and regulations applicable at present and as may be
enforced from time to time, for which the Buyer will not be liable or responsible in any manner. The onus of compliance to all the applicable laws/acts/rules etc.shall
only rest with the Service Provider. An indicative list of central labor laws is provided under Annexure 1.
ii. The cost of services quoted by the Service Provider shall cover all aspects of service delivery and include all the components of salary/ wages (minimum wage,
insurance, PF, ESI etc.) and taxes, as applicable.
iii. No advance payment shall be made to the Service Provider.
iv. Payment shall be made once the services are delivered, and the Service Provider submits the invoice for the same.
v. The Buyer shall make the payment within prescribed timelines as per the payment process flow upon submission of invoice, logbook, and service feedback.
vi. Payment shall be made only after submission of invoices, attendance sheet, logbook, service feedback, documentary proofs for PF/ESI/EDLI etc. payments. Non-
submission of the same may lead to delay/ deduction in payment.
vii. All the deductions (if applicable) shall be settled before making the payments. Service Provider shall not have any objection on the same.
viii. Payment to the manpower resources by the service provider shall be made through bank transfer only, in no circumstance cashpayment shall be made.
ix. In case of any changes in the minimum wages or any statutory wage component as per the Applicable Laws during the Contract period, the Buyer shall pay the
Service Provider the differential amount in wage.It is clarified that such increase in the wages will not have any impact on the service charges. The total value of the
service charge to be paid by the buyer to service provider shall remain same as per the original contract value.
x. Service provider will submit the invoice & upload the supporting documents such as attendance sheet, logbook etc. on GeM portal
xi. Buyer will review the documents provided by service provider & may either accept or reject based on actual performance. If required, buyer may impose any non-
delivery deductions, SLA deductions, over & above the invoice submitted by service provider.

5 Deductions

Deductions can be imposed by the Buyer for the following:

Deductions
S.
Description
No.
1st Instance 2nd Instance 3rd Instance

Up to 15 Days, 1 day wages of the

Non-deployment of total resources which are not deployed, per
1 manpower mentioned in the day. Beyond 15 days cancellation of the
contract as per the date of joining contract with cancellation charges @ 10%
of the order value.

Cancellation of the contract with

If employee is found disclosing any cancellation charges @ 10% of the order
confidential information/ value along with recovery of losses
2 - -
document to the Service Provider/ caused (if any) and legal action against
any third parties the Service Provider depending on the
gravity of the act

Payment in actuals, equivalent to the value

Payment in actuals, equivalent to the
of the article theft/ lost/ damaged within
If the employee is found value of the article theft/ lost/ damaged Cancellation of the contract with
the period prescribed by the buyer.
3 responsible for any theft, loss of within the period prescribed by the cancellation charges @ 10% of the order
Replacement of employee within 2 days/
material/ articles and damages Buyer. Replacement of employee within 2 value
cancellation of contract as decided by the
days.
buyer depending on the gravity of the act.

Warning/ counselling/ Immediate

If the employee is found Warning/ counselling of employee as replacement of employee within 2 days as Cancellation of the contract with
4 responsible for disobedience/ decided by the Buyer depending on the decided by the Buyer and Warning to cancellation charges @ 10% of the order
misconduct gravity of the act Service Provider depending on the gravity value
of the act

If the employee is absent or takes Substitute within 2 days of intimation Substitute within 2 days of intimation from
leave for more than 2 days from buyer failing which, up to 15 days, buyer failing which, up to 15 days, 2
Cancellation of the contract with
without informing buyer or taking 1day wages of absent resource/s per day. daywages of absent resource/s per day.
5 cancellation charges @ 10% of the order
prior approval without substitute Beyond 15 days, cancellation of the Beyond 15 days, cancellation of the
value
being provided by the service contract with cancellation charges @ 10% contract with cancellation charges @ 10%
provider. of the order value of the order value

If the employee is found Immediate replacement within 2 days/

responsible for adopting illegal and cancellation of the contract with
Cancellation of the contract with
foul methods or exercising any cancellation charges @ 10%, as decided
6 cancellation charges @ 10% of the order -
corrupt practice in collusion with by the buyer depending on the gravity of value
any third party or officials at the the act.
 workplace
Deductions
S.
Description
No. Delay in payments of take-home Rs. 200 per day per resource, hold on all
remuneration by the Service 1st Instance
Rs. 100 per day per resource, warning to 2nd
type Instance
of payments to Service Provider till 3rd Instance
Cancellation of the contract with
7 Provider and deposit of EPF and Service Provider to deposit the said the said amount is deposited to respective cancellation charges @ 10% of the order
ESI (both employee and employer amount within 7 working days stakeholders and proof of same is value
share) submitted to Buyer

6 Payment Terms

i. The Payment procedure as specified in the General Terms and Conditions (GTC) of GeM will be applicable.
ii. Payment schedule to be as per payment terms specified in bid document/ATC by the buyer.

7 Undertaking

The Service Provider hereby undertakes not to charge any money/fees/ deductions in whatever manner, name or form, or take any monetary/non-monetary
considerations, or make any unlawful deductions from the compensation/salary of the manpower/employees/resources engaged by it and, to be deployed at the
Buyer’s site. The Service Provider further agrees that it will not indulge in any unethical practices and acknowledges that any non-compliance of the aforesaid
undertaking will be treated as a material breach of the Contract, in which case the Buyer and GeM shall have the right to take appropriate independent actions
including termination of the Contract and actions as per GeM Incident Management Policy.
8 Formula Used

8.1 Cumulative Cost (Daily): -

“d” = “bp” + “esi” + “pf” + “edli” + “bonus” + “admin” + “nm1” + “nm2” + “nm3”
Where,
“bp” = Basic dailywage (INR) exclusive of GST
“pf” = Provident Fund (INR Daily)
“edli” = EDLI (INR Daily)
“esi” = ESI (INR Daily)
“bonus” = Bonus (INR Daily)
“admin” = EPF Admin Charge (INR Daily)
“nm1” = Optional Allowance 1 (INR Daily)
“nm2” = Optional Allowance 2 (INR Daily)
“nm3” = Optional Allowance 3 (INR Daily)
“m” = Cumulative Cost (INR Daily)

8.2 Total: -

“tcv” = (d * 1.18 + d * sc / 100) *nd * t * q

Where
“tcv” = Total Contract Value
“d” = Cumulative Cost (Daily) as calculated in 10.1 above
“sc” = Service Charge in %age, as quoted by service provider
“nd” = No. of working days in a month
“t” = Tenure for which service is required (In no. of months)
“q” = Quantity (No. of resources required by buyer)

Annexure - 1

1. The Minimum Wages Act, 1948

2. The Payment of Wages Act, 1936
3. The Payment of Bonus Act, 1965
4. The Equal Remuneration Act, 1976
5. The Trade Unions Act, 1926
6. The Industrial Employment (Standing Orders) Act, 1946.
7. The Industrial Disputes Act, 1947
8. The Weekly Holidays Act, 1942
9. The Factories Act, 1948
10. The Plantation Labour Act, 1951
11. The Mines Act, 1952
12. The Building and Other Constructions Workers’ (Regulation of Employment and Conditions of Service) Act, 1996
13. The Motor Transport Workers Act, 1961
14. The Beedi and Cigar Workers (Conditions of Employment) Act, 1966
15. The Contract Labour (Regulation and Abolition) Act, 1970.
16. The Bonded Labour System (Abolition) Act, 1976
17. The Sales Promotion Employees (Conditions of Service) Act, 1976
18. The Inter-State Migrant Workmen (Regulation of Employment and Conditions of Service) Act, 1979
19. The Cine Workers and Cinema Theatre Workers (Regulation of Employment) Act, 1981
20. The Dock Workers (Safety, Health and Welfare) Act, 1986
21. The Child Labour (Prohibition and Regulation) Act, 1986
22. The Working Journalists and Other Newspapers Employees (Conditions of Service) and Miscellaneous Provisions Act, 1955
23. The Working Journalists (Fixation of rates of Wages) Act, 1958
24. The Employees’ Compensation Act, 1923
25. The Employees’ Provident Funds and Miscellaneous Provisions Act, 1952
26. The Employees’ State Insurance Act, 1948
27. The Maternity Benefit Act, 1961
28. The Payment of Gratuity Act, 1972
29. The Unorganized Workers’ Social Security Act, 2008
30. The Building and Other Construction Workers Cess Act, 1996
31. The Mica Mines Labour Welfare Fund Act, 1946
32. The Cine Workers Welfare (Cess) Act, 1981
33. The Cine Workers Welfare Fund Act, 1981
34. The Limestone and Dolomite Mines Labour Welfare Fund Act, 1972
35. The Iron Ore Mines, Manganese Ore Mines and Chrome Ore Mines Labour Welfare (Cess) Act, 1976
36. The Iron Ore Mines, Manganese Ore Mines and Chrome Ore Mines Labour Welfare Fund Act, 1976
37. The Beedi Workers Welfare Cess Act, 1976
38. The Beedi Workers Welfare Fund Act, 1976
39. The Labour Laws (Exemption from Furnishing Returns and Maintaining Registers by Certain Establishments) Act, 1988
40. The Employment Exchange (Compulsory Notification of Vacancies) Act, 1959

Additional Required Data/Document(s) : Buyer

1. Annual turnover Required by Buyer in Crores : 5 Crores

2. The Bidder should have executed at least X No. projects with contract value not less than yy for each contract of providing manpower services
to Central/ State Government Departments/ Public Sector Undertakings/ Autonomous Bodies in last N financial years : 10 Projects / Rs.5 Lakhs / 3
Years
3. The Bidder should have executed at least X No. projects with supply of xx..no. of manpower in each contract of providing manpower services to
Central/ State Government Departments/ Public Sector Undertakings/ Autonomous Bodies in last N financial years : 10 Projects / 10 Nos / 3 Years
4. Geographic Presence: Office registration certificate : Bengaluru, Karnataka (Office, ESI and EPF Registration Certificate should be in Bengaluru)
5. Scope of work & Job description :click here
6. Buyer to upload undertaking that Minimum Wages indicated by him during Bid Creation are as per applicable Minimum Wages Actclick
: here

Additional Data/Document(s) : Seller

1. Statutory Auditor Certificate :click here

2. Project Experience And Certificates With Respect To Eligibility Criteria c
: lick here
3. Copy Of Labour Licence/pf/epf/esi Registration Letter/certificate :click here
4. Copy Of Certificate For Incorporation/registration Of Bidding Entity Under Appropriate Act/authority In India click
: here
5. Certificate (Requested in ATC) :click here
6. Registration Certificate For Geographical Presence As Required By Buye :click here
7. Auditor Certificate For Profit Making Entity In Last 3 Yrs c
: lick here

Terms and Conditions

1. General Terms and Conditions-

1.1 This contract is governed by the General Terms and Conditions, conditions stipulated to this Product/Service as provided in the
Marketplace.
1.2 This Contract between the Seller and the Buyer, is for the supply of the Goods and/ or Services, detailed in the schedule above, in accordance
with the General Terms and Conditions (GTC) unless otherwise superseded by Goods / Services specific Special Terms and Conditions (STC)
and/ or BID/Reverse Auction Additional Terms and Conditions (ATC), as applicable

2. Buyer Added Bid Specific Terms and Conditions-

2.1 Generic:
OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid quantity at the time
of placement of contract. The purchaser also reserves the right to increase the ordered quantity by up to 25% of the contracted quantity during
the currency of the contract at the contracted rates. Bidders are bound to accept the orders accordingly.

2.2 Generic:
While generating invoice in GeM portal, the seller must upload scanned copy of GST invoice and the screenshot of GST portal confirming payment
of GST.

2.3 Generic:
Bidder financial standing: The bidder should not be under liquidation, court receivership or similar proceedings, should not be bankrupt. Bidder to
upload undertaking to this effect with bid.

2.4 Generic:
Duration of the service contract may be extended up to 6 months beyond the initial contract duration (subject to satisfactory performance and
mutual consent).

2.5 Generic:
Supplier shall ensure that the Invoice is raised in the name of Consignee with GSTIN of Consignee only.

2.6 Service & Support:

AVAILABILITY OF OFFICE OF SERVICE PROVIDER: An office of the Service Provider must be located in the state of Consignee. DOCUMENTARY
EVIDENCE TO BE SUBMITTED.

2.7 Service & Support:

Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone No. for Service Support.

2.8 Service & Support:

Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for Service Support.

2.9 Certificates:
Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid document, ATC and Corrigendum if
any.
 2.10 Payment:
PAYMENT OF SALARIES AND WAGES: Service Provider is required to pay Salaries / wages of contracted staff deployed at buyer location first i.e. on
their own and then claim payment from Buyer alongwith all statutory documents like, PF, ESIC etc. as well as the bank statement of payment done
to staff.

2.11 Buyer Added Bid Specific ATC:

Buyer Added text based ATC clauses

1. Successful bidder should submit a security deposit of 2% of the estimated bid value is to be deposited in the name of the ZAO, CBDT, Bengaluru
as per the GFR Rule 170.

2. The performance security should remain valid for the period of 60 days beyond the date of completion of all contractual obligations of the
bidder.

3. Income Tax Returns copy for 3 previous years is to be submitted.

4. In case the successful bidder(L1) default on any of this bid document after issue of work order, then the work order shall be cancelled with
intimation to the successful bidder and the work order shall be awarded to the next highest bidder of this bid process for the remainder period.

5. The successful bidder must pay personnel deployed to this office, salary not less than the applicable minimum rate prescribed by the central
government from time to time, and all so PF, ESI etc condition as per government prescribed rate.

6. Performance security of may be furnished in the form of an Account payee demand draft, Fixed Deposit receipt, Commercial bank in an
acceptable form safeguarding the bidder’s interest in all respects as per GFR Rule 171.

7. Registered office should be in Bengaluru (Particularly ESI and PF Establishment should be in Bengaluru).

8. Bidder should enclose copies of PAN, ESI, EPF, GST registration certificate and Establishment registration certificate issued by state govt of
Karnataka.

9. The payment shall be made to the Successful Bidder on or before 10th of the following month. In case, bills are not passed for payment due to
lack of funds, the Successful Bidder must be in sound of financial position to ensure that payment is made to DEOs/MTS before 10th of every
month continuously for atleast 3 months. At the time of submission of bill for payment, the Successful Bidder / Service Provider should submit
the proof for the previous payment made towards statutory liabilities and documentary evidence towards remittance of PF and ESI into the Govt.
account in respect each DEO/MTS. The Successful Bidder shall make only statutory deduction from the salary paid to the personal.

10. In case of any changes in the minimum wages as per the Applicable Laws during the Contract period, Buyer shall pay the Successful Bidder the
difference in wage from the amount mentioned in the contract on pro rata basis

11. The service provider should make sure that all personnel attend in uniform while on duty.

12. Salary slip should be issued to the workers every month.

13. ESI card should be compulsorily issued.

14. The Certificate of the payment of PF, ESI and EDLI every month in the format shall be provided in the prescribed format (Annexure - 1)

15. Non performance of any of the condition will be liable for termination of the contract.

2.12 Buyer Added Bid Specific ATC:

Buyer uploaded ATC document Click here to view the file.

Note: This is system generated file. No signature is required.