MG7550

16x4 DOCSIS 3.0 Cable

Modem plus AC1900 Router
User Manual
VER: 1.0

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 MG7550 Cable Modem User Manual

Contents

1  Safety Precautions ............................................................................................. 1 

2  Overview ............................................................................................................ 2 
2.1  Application ............................................................................................. 2 
2.2  Features ................................................................................................ 2 
2.3  Standards Compatibility and Compliance .............................................. 3 
3  Hardware Description and Hardware Installation ............................................... 4 
3.1  Hardware Description ............................................................................ 4 
3.1.1  Front Panel ................................................................................. 4 
3.1.2  Rear Panel .................................................................................. 5 
3.2  Hardware Installation ............................................................................. 6 
3.2.1  Connecting the Device ............................................................... 6 
4  PC Network Configuration and Login ................................................................. 7 
4.1  PC Network Configuration ..................................................................... 7 
4.2  Logging In to the MG7550 Cable Modem ............................................. 9 
5  Web-Based Management ................................................................................ 11 
5.1  Status................................................................................................... 11 
5.1.1  Software .................................................................................... 11 
5.1.2  Connection................................................................................ 12 
5.1.3  Diagnostics ............................................................................... 14 
5.1.4  Security ..................................................................................... 15 
5.1.5  Event Log.................................................................................. 16 
5.2  Basic Router ........................................................................................ 16 
5.2.1  Setup ........................................................................................ 16 
5.2.2  DHCP........................................................................................ 18 
5.2.3  DHCPv6 .................................................................................... 20 
5.2.4  LAN IPv6................................................................................... 21 
5.2.5  DDNS........................................................................................ 21 
5.2.6  Backup/Restore ........................................................................ 22 
5.3  Advanced Router ................................................................................. 23 
5.3.1  Options ..................................................................................... 23 
5.3.2  IP Filtering................................................................................. 25 
5.3.3  MAC Filtering ............................................................................ 26 
5.3.4  Port Filtering ............................................................................. 26 
5.3.5  Forwarding ................................................................................ 27 

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5.3.6  Port Triggers ............................................................................. 29 

5.3.7  RIP Setup ................................................................................. 29 
5.3.8  DMZ Host.................................................................................. 32 
5.4  Wireless ............................................................................................... 33 
5.4.1  Basic ......................................................................................... 33 
5.4.2  Radio ........................................................................................ 35 
5.4.3  WPS_RADIUS_WEP ................................................................ 35 
5.4.4  Guest ........................................................................................ 38 
5.4.5  Access ...................................................................................... 39 
5.4.6  Advanced .................................................................................. 41 
5.4.7  WMM ........................................................................................ 45 
5.4.8  Scan/Bridging ........................................................................... 47 
5.5  Protection & Parental Control .............................................................. 47 
5.5.1  Firewall Basic............................................................................ 48 
5.5.2  Event Log.................................................................................. 49 
5.5.3  Parental Control ........................................................................ 50 
5.6  VPN ..................................................................................................... 51 
5.6.1  IPSec ........................................................................................ 51 
5.6.2  L2TP/PPTP ............................................................................... 52 
5.6.3  Event Log.................................................................................. 53 
5.7  Logout.................................................................................................. 54 
6  Q&A.................................................................................................................. 55 

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1 Safety Precautions

Read the following information carefully before operating the device. Please follow
the following precaution items to protect the device from risks and damage caused
by fire and electric power:
Use volume labels to mark the type of power.
Use the power adapter that is packed within the device package.
Pay attention to the power load of the outlet or prolonged lines. An
overburden power outlet or damaged lines and plugs may cause electric
shock or fire accident. Check the power cords regularly. If you find any
damage, replace it at once.
Proper space left for heat dissipation is necessary to avoid any damage
caused by overheating to the device. The holes on the device are designed
for heat dissipation to ensure that the device works normally. Do not cover
these heat dissipation holes.
Do not put this device close to a place where a heat source exits or high
temperature occurs. Avoid the device from direct sunshine.
Do not put this device close to a place where is over damp or watery. Do not
spill any fluid on this device.
Do not connect this device to any PC or electronic product, unless our
customer engineer or your broadband provider instructs you to do this,
because any wrong connection may cause any power or fire risk.
Do not place this device on an unstable surface or support.
The screen of the coaxial cable is intended to be connected to earth in the
building installation.

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2 Overview

The MG7550 is targeted towards DOCSIS3.0 cable modem and gateway. With
sixteen downstream channels and four upstream channels, it supports up to
600Mbs/160Mbs.The MG7550 incorporates a variety of industry standard
peripheral interfaces including dual IEEE802.3 10/100/1000Mbps interface, one
with integrated GPHY. The MG7550 supports WLAN access. It complies with IEEE
802.11,802.11b/g,802.11n and 802.11ac specifications, WEP, WPA, and WPA2
security specifications. The WLAN of the MG7550 supports 3T3R.

2.1 Application

Home gateway
SOHOs
Small enterprises
Higher data rate broadband sharing
Audio and video streaming and transfer
PC file and application sharing
Network and online gaming

2.2 Features
User-friendly GUI for web configuration
Several pre-configured popular games. Just enable the game and the port
settings are automatically configured.
Compatible with all standard Internet applications
WLAN with high-speed data transfer rates of up to 600 Mbps, compatible
with IEEE 802.11b/g/n/ac, 2.4GHz/5GHz compliant equipment
IP routing and bridging
Network/port address translation (NAT/PAT)
Wireless LAN security: WPA, 802.1x, RADIUS client
Universal plug-and-play(UPnP)
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File server for network attached storage (NAS) devices

Web filtering
Remote update
System statistics and monitoring

2.3 Standards Compatibility and Compliance

Support application level gateway (ALG)
DOCSIS3.0
IEEE 802.3
IEEE 802.3u
IEEE 802.11b
IEEE 802.11g
IEEE 802.11n
IEEE 802.11ac

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3 Hardware Description and Hardware Installation

3.1 Hardware Description

3.1.1 Front Panel

The following table describes the indicators on the front panel.
Indicator Color Status Description
The device is powered on and the device
On
Power Green operates normally.
Off The device is powered off.
On CM has locked D/S frequency
Green Blink CM scan D/S frequency
Off Device is powered off.
D/S
On CM has locked D/S channel bonding
Blue Blink CM is on D/S channel bonding
Off Device is powered off.
On CM has locked U/S frequency
Blink CM is range and scan U/S frequency
Green
Device is powered off or CM scan D/S
Off
frequency.
U/S
On CM has locked U/S channel bonding
Blink CM is on U/S channel bonding
Blue
Device is powered off or CM scan D/S
Off
frequency.
On CM online.
Internet Green Blink Catching the wan ip address.
Off Not connect.
Ethernet Green On The Ethernet interface is connected.

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Indicator Color Status Description

1/2/3/4 Data is being transmitted through the
Blink
Ethernet interface.
Off The Ethernet interface is disconnected.
On WLAN is enabled.
Data is being transmitted through the
WLAN Green Blink
wireless interface.
Off WLAN is disabled.
Connection succeeds under Wi-Fi
On
Protected Setup.
WPS Green Negotiation is in progress under Wi-Fi
Blink
Protected Setup.
Off Wi-Fi Protected Setup is disabled.

3.1.2 Rear Panel

The following table describes the interfaces or the buttons on the rear panel.
Interface Description
Antenna The antenna interface, for connecting the antennas.
Cable RF cable port, for connecting HFC cable.
Press the button for at least 5 second and then release it. System
Reset
restores the factory default settings.
Press the button for at least 5 second and then release it. WPS will
WPS
disabled/enabled.
Press the button for at least 3 second and then release it. Wireless
WLAN
will disabled/enabled.
RJ-45 port, for connecting the router to a PC or another network
Eth 4~1
device.
Power Power interface, for connecting the power adapter.

Warning:

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Do not press the Reset button unless you want to clear the current settings. The
Reset button is in a small circular hole on the rear panel. If you want to restore the
default settings, please press the Reset button gently for 5 second with a fine needle
inserted into the hole and then release the button. The system reboots and returns to
the factory defaults.

3.2 Hardware Installation

3.2.1 Connecting the Device

Please follow the steps below to connect the device.
Step1 Connect the Cable port of the CM/RG with HFC cable.
Step2 Connect the Eth port of the CM/RG to the network card of the PC via an
Ethernet cable.
Step3 Plug one end of the power adapter to the wall outlet and connect the
other end to the Power port of the CM/RG.

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4 PC Network Configuration and Login

4.1 PC Network Configuration

Each network interface on the PC should either be configured with a statically defined
IP address and DNS address, or be instructed to automatically obtain an IP address
using the network DHCP server. MG7550 provides a DHCP server on its LAN and it
is recommended to configure your LAN to automatically obtain its IP address and
DNS server IP address.
The configuration principle is identical but should be carried out differently on each
operating system.
The following displays the TCP/IP Properties dialog box on Windows 7.

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Figure 1 IP and DNS configuration

TCP/IP configuration steps for Windows 7 are as follows:

Step1 Choose Start > Control Panel > Network Connections.
Step2 Right-click the Ethernet connection icon and choose Properties.
Step3 On the General tab, select the Internet Protocol (TCP/IP) component
and click Properties.

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Step4 The Internet Protocol (TCP/IP) Properties window appears.

Step5 Select the Obtain an IP address automatically radio button.
Step6 Select the Obtain DNS server address automatically radio button.
Step7 Click OK to save the settings.

4.2 Logging In to the MG7550 Cable Modem

To log in to the MG7550 cable modem, do as follows:
Step1 Open a Web browser on your computer.
Step2 Enter http://192.168.0.1 (the default IP address of the MG550 cable
modem) in the address bar. The login page appears.
Step3 Enter the user name and the password. The default Username is admin
and the Password is motorola.
Step4 Click Login to log in to the MG7550 cable Modem.

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Figure 2 Login page

After logging in to the MG7550 cable modem, it will show the CM Basic Status info.
click on the Advanced options you can query, configure, and modify all the settings,
and diagnose the system.

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5 Web-Based Management

This chapter describes how to use Web-based management of the Cable Modem,
which allows you to configure and control all of cable modem residential gateway
features and system parameters in a user-friendly GUI.

5.1 Status

Choose Status, and the submenus of Status are shown as below.

Figure 3 Submenus of status

5.1.1 Software
Choose Status > Software and the following page appears.

Figure 4 Software page

This page displays information about the hardware version, software version, MAC

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address, cable modem IP address,serial number and CM Certificate status.

5.1.2 Connection
Choose Status > Connection and the following page appears.

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Figure 5 Connection information

This page displays information about the RF upstream and downstream channels,
including downstream channel frequencies, upstream channel IDs, and upstream and
downstream signal power and modulation.
This page also displays IP lease information, including the current IP address of the
cable modem, the duration of both leases, the expiration time of both leases, and the
current system time from the DOCSIS timeserver.
The information on this page can be refreshed at any time by clicking your web
browser’s Refresh button.

5.1.3 Diagnostics
Choose Status > Diagnostics and the following page appears.

Figure 6 Diagnostic information

Two utilities are provided for troubleshooting network connectivity: Ping and
Traceroute.
Ping allows you to check connectivity between the CM/RG and devices on the LAN.

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Traceroute allows you to map the network path from the CM/RG to a public host.
Selecting Traceroute from the drop-down Utility list will present alternate controls for
the traceroute utility: To run either utility, make any changes to the default parameters
and select Start Test to begin. The window will automatically be refreshed as the
results are displayed in the Results table.

5.1.4 Security
Choose Status > Security and the following page appears.

Figure 7 Security configuration

Restore Factory Defaults:
Click this button to restore factory defaults. Note that you will lose any settings you
may have changed.
Note that you can also change the security password from this page by entering a
new password in both the New Password and Re-Enter New Password fields, and
the current password in the Current User ID Password field. Clicking Save will
change the password. You do NOT have to restore factory defaults to change the
password.

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5.1.5 Event Log

Choose Status > Event Log and the following page appears.

Figure 8 Event Log information

The Event Log displays information about your cable modem's connection to your
service provider. This information may be particularly helpful if you experience
problems with your connection.

5.2 Basic Router

Choose Basic Router and the submenus of Basic Router are shown as below.

Figure 9 Submenus of Basic Router

5.2.1 Setup
Choose Basic Router > Setup , and the following page appears.

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Figure 10 Setup configuration

Enter the information from the Required Information section as indicated:
At this point, the CM/RG is configured for basic use. To connect to the Internet, you
must do the following:
1. Power up the CM/RG and wait for it to register with the CMTS and obtain an
Internet-routable IP address
2. Get an IP lease from the internal DHCP server for each PC attached to the
CM/RG.
Note that communication on the LAN will work regardless of whether the WAN
connection provided by the cable modem is up. However, you will not be able to
access the Internet until the WAN connection is enabled and has an IP address.

Some configurations settings are retrieved only once from non-volatile storage
when the CM/RG first powers up. One such setting is changing the IPv4 Address
parameters. Any changes to these settings will force the CM/RG to reset so that
the new configuration can be read from non-volatile storage.

When this mandatory reset is required, the web interface will notify as follows:

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Figure 11 Reload page

Simply wait for the modem to reboot and click on the “Refresh” link to re-enter the
web interface where you made your last change.
Most configuration items may be changed on the fly without a reboot.

5.2.2 DHCP
Choose Basic Router > DHCP, and the following page appears.

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Figure 12 DHCP configuration

This page allows configuration and status of the optional internal DHCP server for the
LAN.
If you have your own DHCP server servicing the LAN side (or choose to “hardcode”
all of your PC’s IP addresses), you can disable the internal DHCP server by chose the
Disabled. If you do this, make sure the IP address assigned to the CM/RG is on the
same subnet as the external DHCP server (the subnet mask is always
255.255.255.0), or you won’t be able to access the CM/RG from the LAN. The IP
address of the CM/RG can be set from the Basic Router Setup page.
You can also set the starting IP address for IP leases available to the LAN, and
change the number of PCs supported on the LAN. In the case above, addresses

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192.168.0.2 through 192.168.0.9 can be used as hard-coded IP addresses with no

fear of IP address conflict with the DHCP pool. Configured WINS server addresses
can also be passed to CPEs behind the CM/RG via DHCP.

5.2.3 DHCPv6
Choose Basic Router > DHCPv6 , and the following page appears.

Figure 13 DHCPv6 configuration

This page allows configuration of the internal DhcpV6 server for the LAN. When
modifying the System Delegated Prefix, set the System Delegated Prefix first, and
press Save so that the system can calculate its LAN Delegated Prefix.

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5.2.4 LAN IPv6

Choose Basic Router> LAN IPv6 and the following page appears.

Figure 14 LAN IPv6 information

This page displays information related to IPv6 on the LAN.

5.2.5 DDNS
Choose Basic Router > DDNS , and the following page appears.

Figure 15 DDNS configuration

This page is used to configure DDNS. Dynamic DNS (DDNS) allows a dynamic IP
address to be aliased to a static, pre-defined host name so that the host can be
easily contacted by other hosts on the internet even if its IP address changes.

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The CM/RG supports a dynamic DNS client compatible with the Dynamic DNS
service (http://www.dyndns.com/).
To activate the DDNS client:
1. Go to the Dynamic DNS website and create an account for the Dynamic DNS
service. You will create a username and password, and be asked to choose a
host name for your server, and the dynamic DNS domain to which your host will be
assigned. You will also be asked for your host’s current IP address. This is the
WAN IP address that has been assigned to your CM/RG during provisioning. (See
WAN IP Address on the Basic Router/ Setup web page.)
2. Enter your account information on the Basic Router/ DDNS web page, enable
the service by selecting www.DynDNS.org from the DDNS Service drop-down list,
and click Save.
3. The DDNS client will notify the DDNS service whenever the WAN IP address
changes so that your chosen host name will be resolved properly by inquiring hosts.
The current status of the service is shown at the bottom of the DDNS web page.

5.2.6 Backup/Restore
Choose Basic Router > Backup/Restore and the following page appears.

Figure 16 Backup/Restore setup

In this page, you can save the current CM/RG configuration settings to a local PC.
You can then later restore these settings if you need restore a particular

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configuration, or to recover from changes you may have made that have had an
undesirable effect.
To back up the current configuration, click Backup and follow the prompts.
To restore a previous configuration, click Browse and use the navigation window to
locate the file. (Usually GatewaySettings.bin, unless you rename it before
saving.) Once the file has been located, click Restore to restore the settings.
Note that once the settings are restored, the device will reboot.

5.3 Advanced Router

Choose Advanced Router and the submenus of Advanced Router are shown as
below.

Figure 17 Submenus of Advanced Router

5.3.1 Options
Choose Advanced Router > Options to display the following page.

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Figure 18 Options configuration

This page allows you to configure the accessible features.To enable a feature, click
the appropriate check box until it is “checked”. When you are satisfied with your
selections, click on the Save button. These features can be modified on the fly
without a system reset.
WAN Blocking prevents your cable modem/router or the devices behind it from being

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visible from the Internet. This makes it difficult for hackers to discover your WAN IP
address and launch an attack on your private LAN.
IpSec PassThrough enables a VPN device or VPN software located behind your
cable modem/router and running IpSec to communicate successfully with endpoints
on the Internet.
PPTP (Point-to-Point Tunneling Protocol) PassThrough enables a VPN device or
VPN software located behind your cable modem/router and running PPTP to
communicate successfully with endpoints on the Internet.
Remote Config Management: When enabled, navigate to http://‹CM WAN
IPAddress›:8080/ to administer your Cable Modem/Router remotely. You can find
your Cable Modem/Router's WAN IP address on the Basic Setup page.
Multicast :Allows multicast specific traffic to be passed to and from the PCs on your
LAN behind your Cable Modem/Router
UPnP: If you are running an application that requires UPnP, Enable UPnP.
Primary Network Bridged: Enable or Disable the feature Pass Through These MAC
Addresses.

5.3.2 IP Filtering
Choose Advanced Router> IP Filtering to display the following page.

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Figure 19 IP Filtering configuration

This page allows you to configure the CM/RG to prevent local PCs from getting
access to the WAN by specifying those IP addresses that should be filtered.
By entering starting and ending IP address ranges, you can configure which local
PCs are denied access to the WAN. Note that you only need to enter the LSB
(Least-significant byte) of the IP address; the upper bytes of the IP address are set
automatically from the CM/RG IP address. To activate the IP address filter, you must
also check the “enable” box and click Save. The enable box allows you to store filter
settings commonly used but not have them active.

5.3.3 MAC Filtering

Choose Advanced Router > MAC Filtering to display the following page.

Figure 20 MAC Filtering configuration

This page is used to prevent PCs from sending outgoing TCP/UDP traffic to the WAN
via their MAC address
This is useful for the fact that the MAC address of a specific NIC card never changes,
unlike its IP address which can be assigned via DHCP server or hard-coded to
various addresses over time.

5.3.4 Port Filtering

Choose Advanced Router> Port Filtering to display the following page.

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Figure 21 Port Filtering configuration

This page is used to prevent PCs from sending outgoing TCP/UDP traffic to the WAN
on specific IP port numbers.
By specifying a starting and ending port range, you may determine what TCP/UDP
traffic is allowed out to the WAN on a per-port basis. Note the specified port ranges
are blocked for ALL PCs and this setting is not IP address or MAC address specific.
For instance, if you would like to block all PCs on the private LAN from accessing
HTTP sites (or “web surfing”), you would set the “Start Port” to 80, the “End Port” to
80, the “Protocol” to TCP, check the “Enabled” box, and click Save.

5.3.5 Forwarding
Choose Advanced Router > Forwarding to display the following page.

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Figure 22 Forwarding configuration

This allows for incoming requests on specific port numbers to reach web servers, FTP
servers, mail servers, etc. so they can be accessible from the public internet. A table
of commonly used port numbers is also provided.
Forwarding allows you to run a publicly accessible server on the LAN by specifying
the mapping of TCP/UDP ports to a local PC
To specify a mapping, you must enter the range of port numbers that should be
forwarded locally, and the IP address to which traffic to those ports should be sent. If
only a single port specification is desired, enter the same port number in the “start”
and “end” locations for that IP address. A table of commonly used Port numbers is
supplied on the page for convenience.
If both external and Local/internal port numbers are present, the Local port number is
a mandatory field and the external port number is optional. If the external port
number is used, the RG will perform a translation from external port number to
internal port number.
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5.3.6 Port Triggers

Choose Advanced Router > Port Triggers to display the following page.

Figure 23 Port Triggers configuration

Port Triggers are similar to Port Forwarding except that they are not static ports held
open all the time. When the CM/RG detects outgoing data on a specific IP port
number set in the “Trigger Range”, the resulting ports set in the “Target Range” are
opened for incoming (or sometimes referred to as bi-directional ports) data. If no
outgoing traffic is detected on the “Trigger Range” ports for 10 minutes, the “Target
Range” ports will close. This is a safer method for opening specific ports for special
applications (e.g. video conferencing programs, interactive gaming, file transfer in
chat programs, etc.) because they are dynamically triggered and not held open
constantly or erroneously left open via the router administrator and exposed for
potential hackers to discover.

5.3.7 RIP Setup

Choose Advanced Router> RIP Setup to display the following page.

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Figure 24 RIP configuration

RIP (Router Information Protocol) is used in WAN networks to identify and use the
best known and quickest route to given destination addresses to help reduce network
congestion and delays.
NOTE: RIP messaging will only be sent upstream when running in Static IP
Addressing mode on the Basic – Setup page. You must enable Static IP Addressing
and the set the Wan IP network information! RIP is normally a function that is tightly
controlled via the ISP. RIP Authentication Keys and IDs are normally held as secret
information from the end user to prevent unauthorized RIP settings.
RIP is a protocol that requires negotiation from both sides of the network (i.e. CM/RG
and CMTS). The ISP would normally set this up because of their knowledge of their
CMTS settings to match the configuration in the CM/RG.
To enable the CM/RG to perform RIP, do the following (this example uses BRCMV2
as the RIP Authentication Key and 1 as the Key ID):
1.) To turn on RIP MD5 Authentication, check the “Enable” box.
2.) To specify a RIP MD5 Authentication Key String, type “BRCMV2” for this example.
key name = a string value to match CMTS key name value
3.) To specify a RIP MD5 Auth Key ID, type “1”
key number = a number to match the CMTS key number value
4.) To change the RIP annoucement interval, type in a number in seconds.reporting
interval by default = 30 seconds
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5.) To specify a RIP unicast destination IP address, enter the IP address and subnet
mask.
To enable the CMTS for RIPv2 with MD-5 authentication (Cisco uBR example shown
below):
1.) The following steps go through configuring RIPv2 for a Cisco CMTS. The network
number used in this configuration will vary from network to network so use the
network number that matches your set-up.
7223#configure terminal
7223(config)#key chain ubr
7223(config-keychain)#key 1
7223(config-keychain-key)#key-str BRCMV2
7223(config-keychain-key)#exit
7223(config-keychain)#exit
7223(config)#router rip
7223(config-router)#ver 2
7223(config-router)#no validate-update
7223(config-router)#passive-interface cable 2/0
7223(config-router)#network 10.0.0.0
7223(config-router)#exit
7223(config)#inter cable 2/0
7223(config-if)#ip rip receive ver 2
7223(config-if)#ip rip authentication mode md5
7223(config-if)#ip rip authentication key-chain ubr
7223(config-if)#exit
7223(config)#exit
In this example, we have named the key chain ‘ubr’. This was chosen arbitrarily. You
can use any name you like as long as you specify the correct name when specifying
which key chain to use for RIPv2 authentication.
2.) The next step is enable RIP debugging to ensure that the CMTS is receiving and
authenticating messages from the residential gateway.
7223#debug ip rip
RIP protocol debugging is on

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7223#term mon
The CMTS is now configured to accept RIPv2 messages. If the CM/RG is registered
on the CMTS, you should see messages that are similar to the message below:
00:28:41: RIP: received packet with MD5 authentication
00:28:41: RIP: received v2 update from 10.24.81.148 on Cable2/0
00:28:41: 10.24.81.0/24 via 10.24.81.148 in 1 hops
The CM/RG has broadcast that is connected to the network 10.24.81.0/24 through
the interface 10.24.81.148. This information is not very useful to the CMTS because it
already knows that the network 10.24.81.0/24 is connected directly to one of its
interfaces (Cable2/0). It ignores this message and doesn’t add any information to the
IP routing table. Here is the IP routing table after the CMTS has received RIPv2
messages:
7223#sh ip route
Codes: C - connected, S - static, I - IGRP, R - RIP, M - mobile, B - BGP
D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
E1 - OSPF external type 1, E2 - OSPF external type 2, E - EGP
i - IS-IS, L1 - IS-IS level-1, L2 - IS-IS level-2, ia - IS-IS inter area
* - candidate default, U - per-user static route, o - ODR
P - periodic downloaded static route
Gateway of last resort is 10.24.95.17 to network 0.0.0.0
10.0.0.0/8 is variably subnetted, 3 subnets, 2 masks
C 10.24.80.0/24 is directly connected, Cable2/0
C 10.24.81.0/24 is directly connected, Cable2/0
C 10.24.95.16/28 is directly connected, FastEthernet0/0
S* 0.0.0.0/0 [1/0] via 10.24.95.17
In the example above, the CM/RG was set up to send RIPv2 messages to the CMTS.
The CMTS was also set up to receive these messages.

5.3.8 DMZ Host

Choose Advanced Router > DMZ Host to display the following page.

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Figure 25 DMZ Host configuration

DMZ (De-militarized Zone) hosting (also commonly referred to as “Exposed Host”)
allows you to specify the “default” recipient of WAN traffic that NAT is unable to
translate to a known local PC. This can also be described as a computer or small
sub-network that sits between the trusted internal private LAN, and the untrusted
public Internet.
You may configure one PC to be the DMZ host. This setting is generally used for
PC’s using “problem” applications that use random port numbers and do not function
correctly with specific port triggers or port forwarding setups mentioned earlier. If a
specific PC is set as a DMZ Host, remember to set this back to “0” when finished with
the needed application, since this PC will be effectively exposed to the public Internet,
though still protected from Denial of Service (DoS) attacks via the Firewall.

5.4 Wireless

Choose Wireless and the submenus of Wireless are shown as below.

Figure 26 The submenus of Wireless

5.4.1 Basic
Choose Wireless > Basic to display the following page.

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Figure 27 Basic configuration

This page allows you to configure the Primary Wireless Network.
Primary Network:
Enable or Disable the primary network. Guest networks may still be operational when
the primary network is disabled.
Network Name (SSID):
Sets the Network Name (also known as SSID) of the primary network. This is a 1-32
ASCII character string.
WPA-PSK / WPA2-PSK Security Key / Password:
Motorola assigned your device a unique Security Key (or Password) at the factory.
This security key is displayed here.
If you want, you can change the security key by entering the new key here and then
clicking the Save button. Channel:
Selects the control channel for AP operation. The list of available channels depends
on the selected country as presented in.
Bandwidth:
802.11b/g channels are only 20 MHz wide, but 802.11n channels may be 40 MHz
wide. There are some backward compatibility issues with 40 MHz channels though.

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These issues are more likely to be encountered in the 2.4 GHz band where legacy
(802.11b/g) devices may be operating using 20 MHz channels.
Sideband for Control Channel (40 MHz only):
Whether the 20 MHz control channel uses the upper or lower half of the 40 MHz
channel. Changes to this setting may change the control channel setting. For
example (in the 2.4 GHz band), if the upper 20 MHz is selected as the sideband for
the control channel, then the lowest control channel available would be channel 5 to
allow the lower 20 MHz for data.

5.4.2 Radio
Choose Wireless > Radio to display the following page.

Figure 28 Radio configuration

Radio Enable/Disable:
Allows the wireless interface to be enabled and disabled.

5.4.3 WPS_RADIUS_WEP
Choose Wireless > WPS_RADIUS_WEP to display the following page.

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Figure 29 WPS_RADIUS_WEP configuration

This page allows you to configure the WPS_RADIUS_WEP

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WPS Enable/Disable:
WPS stands for Wi-Fi Protected Setup. WPS provides two methods to automatically
distribute wireless keys to clients that support this feature, described below. For the
record, as of July, 2015, Apple devices did not support WPS.
WPS Client PIN Method:
On your client device, run a utility to generate a WPS PIN.
Copy the PIN that the client generates and enter it here, then press the Save button.
Once this process is complete, your cable modem/router will display the results, or it
will time out after about two minutes.
Note that this method will change the default SSID and key for your network.
WPA:
Wi-Fi Protected Access is a slightly older and less secure algorithm for securing a
wireless network. This is the Enterprise variant that requires configuration of a
RADIUS server.
WPA-PSK:
The Pre-Shared Key mode of the WPA algorithm which does not require use of a
RADIUS server. This is also known as WPA Personal. WPA and WPA-PSK cannot be
used at the same time.
WPA2:
An advanced form of WPA that is more secure. This is the Enterprise mode of WPA2
which requires the use of a RADIUS server. WPA2 and WPA may be used at the
same time to provide backward compatibility with devices that do not support WPA2.
WPA2-PSK:
The Pre-Shared Key mode of WPA2, also known as WPA2 Personal.WPA2 and
WPA2-PSK cannot be used at the same time. WPA2-PSK and WPA-PSK may be
used at the same time to provide backward compatibility with devices that do not
support WPA2.
Encryption:
Select the desired encryption protocol for your network. The default is TKIP+AES.
RADIUS:
Disable WPA-PSK / WPA2-PSK and Enable WPA / WPA2 to un-gray out RADIUS
settings.

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802.11n Mode:
Set this parameter to OFF to force 802.11g mode (required to enable WEP). The
default value is Auto.
WEP Encryption:
Disabled and grayed out by default. If you need WEP Encryption, set 802.11n Mode
to OFF to un-gray out, and then Enable this parameter.
Network Key 1 thru Network Key 4:
When WEP encryption is enabled, sets the static WEP keys. Enter 5 ASCII
characters or 10 hexadecimal digits for a 64-bit key. Enter 13 ASCII characters or 26
hexadecimal digits for a 128-bit key.
Current Network Key:
This selects the Network Key used for transmissions. Select 1 - 4 (default 1).
PassPhrase:
Enter a 10 or 26 character string, then press Generate WEP Keys to generate
Network Keys 1 - 4.

5.4.4 Guest
Choose Wireless > Guest to display the following page.

Figure 30 Guest configuration

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The page allows you to configure a secondary guest network on the wireless
interface.
Select Guest Network:
This is a pull down of Moto_Guest0 to Moto_Guest7.
Guest Network Status:
Enable or Disable the Guest Network selected above.
Guest Network Name (SSID):
Either accept the default Network Name, or change the name by entering the new
name here, and clicking the Save button.
WPA-PSK / WPA2-PSK Security Key / Password:
Enter a key here, and click the Save button to save it.

5.4.5 Access
Choose Wireless > Access to display the following page.

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Figure 31 Access configuration

This page allows you to control which wireless clients can access your wireless
network. It also provides information about wireless clients connected to your access
point.
Connected Clients:
A list of connected wireless clients. When a client connects (associates) to the
network, it is added to the list; when a client leaves (disassociates) from the network,
it is removed from the list. For each client, the age (in seconds), estimated average

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receive signal strength (in dBm), IP address, and host name are presented. The age
is the amount of time elapsed since data was transmitted to or received from the
client.

5.4.6 Advanced
Choose Wireless > Advanced to display the following page.

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Figure 32 Advanced configuration

This page allows you to configure advanced wireless settings.
Output Power:
Control the range of the AP by adjusting the radio output power.

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OBSS Coexistence:
OBSS coexistence refers to the ability of your device to support 20 MHz clients within
40 MHz channels. It also allows your device to reduce interference from nearby 20
MHz devices that are interfering with part of your device's 40 MHz channel.
Hide SSID (Closed Network):
When this feature is enabled, the SSID is not broadcast. Therefore, only devices that
already know the SSID will be able to connect.
Mode Required:
Select None, HT or ERP, where HT and ERP refer to High Throughput and Extended
Rate PHY, respectively. These settings determine how your network interacts with
older (802.11b/g) and newer (802.11n) wireless clients. Most users will leave this at
the default setting of None.
Isolate Client:
When this feature is enabled, wireless clients are isolated from your wired network
and from each other. They can only access the Internet, but not any servers or other
devices on your network.
54g™ Mode:
Sets the network mode for legacy 802.11g & 802.11b networks. To un-gray out this
selection, under the 2.4GHz tab in WPS_RADIUS_WEP, Disable 802.11n Mode.
Choices are 54g Auto, 54g only, 54g Performance, 54g LRS, and 802.11b Only. 54g
Auto accepts 54g, 802.11g, and 802.11b clients, but optimizes performance based on
the type of clients connected. 54g Performance accepts only 54g™ clients and
provides the highest throughout; nearby 802.11b networks may have degraded
performance. 54g LRS interoperates with the widest variety of 54g™, 802.11g, and
802.11b clients. 80211b accepts only 802.11b clients.
Xpress Technology:
Enable Broadcom proprietary method of block frame acknowledgement for 802.11g
frames. This feature may improve throughput, but may cause problems.
Afterburner Technology
This feature removes the need for the acknowledgement of data frames. It may
improve throughput, but may cause problems.

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802.11n Protection:
802.11n Protection protects legacy 802.11b&g devices that are within range of your
cable modem/router. This feature is enabled (Auto) by default.
In some environments with no legacy devices, you may improve performance by
disabling this feature.
Basic Rate Set:
Determines which rates are advertised as “basic” rates. Default uses the driver
defaults. Sets all available rates as basic rates.
Multicast Rate:
This is the rate at which you send out multicast packets to stations. Multicast packets
are not acknowledged.
NPHY Rate:
Choose 802.11n rate to be applied to all unicast packets.
Legacy Rate:
“N” mode must be off on the “radio” webpage for this control to be active. When
active the user can force the rate in which the AP will operate.
Beacon Interval:
Sets the beacon interval in milliseconds for the AP. The default is 100, which is fine
for nearly all applications.
DTIM Interval:
Sets the wakeup interval for clients in power-save mode. When a client is running in
power save mode, lower values provide higher performance but result in decreased
client battery life, while higher values provide lower performance but result in
increased client battery life.
Fragmentation Threshold:
Sets the fragmentation threshold. Packets exceeding this threshold will be
fragmented into packets no larger than the threshold before packet transmission.
RTS Threshold:
Sets the RTS threshold. Packets exceeding this threshold will cause the AP to
perform an RTS/CTS exchange to reserve the wireless medium before packet
transmission.

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Wireless Multicast Forwarding (WMF):

Multicast involves sending the same packets to two or more endpoints, for example of
a video stream.

5.4.7 WMM
Choose Wireless > WMM to display the following page.

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Figure 33 WMM configuration

This page allows you to configure WiFi Multi-Media (WMM). WMM is an
implementation of Quality of Service (Qos) which is defined by the IEEE standard
802.11e.
WMM Support:
Sets WMM support. Choices are Auto, On, or Off. If enabled (Auto or On), the WME
Information Element is included in beacon frame.
No-Acknowledgement:
Sets No-Acknowledgement support. Choices are On or Off. When enabled,
acknowledgments for data are not transmitted.
Power Save Support:
Sets Power Save support. Choices are On or Off. When Power Save is enabled, the
AP queues packets for STAs that are in power-save mode. Queued packets are
transmitted when the STA notifies AP that it has left power-save mode.
EDCA AP Parameters:
Specifies the transmit parameters for traffic transmitted from the AP to the STA for the
four Access Categories: Best Effort (AC_BE), Background (AC_BK), Video (AC_VI),
and Voice (AC_VO). Transmit parameters include Contention Window (CWmin and
CWmax), Arbitration Inter Frame Spacing Number (AIFSN), and Transmit Opportunity
Limit (TXOP Limit).
There are also two AP-specific settings: Admission Control and Discard Oldest First.
Admission control specifies if admission control is enforced for the Access Categories.
Discard Oldest First specifies the discard policy for the queues. On discards the
oldest first; Off discards the newest first.
EDCA STA Parameters:
Specifies the transmit parameters for traffic transmitted from the STA to the AP for the
four Access Categories: Best Effort (AC_BE), Background (AC_BK), Video (AC_VI),
and Voice (AC_VO). Transmit parameters include Contention Window (CWmin and
CWmax), Arbitration Inter Frame Spacing Number (AIFSN), and Transmit Opportunity
Limit (TXOP Limit).

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5.4.8 Scan/Bridging
Choose Wireless > Scan/Bridging to display the following page.

Figure 34 Scan/Bridging configuration

This page allows you to configure wireless bridging, which is also known as Wireless
Distribution System (WDS). Bridging allows you connect multiple wireless access
points together to form a single network using wireless point-to-point links.
Wireless Bridging:
This setting enables or disables wireless bridging.
Remote Bridges:
Table of remote bridge MAC addresses authorized to establish a wireless bridge.
Up to 4 remote bridges may be connected. Typically, you will also have to enter your
AP’s MAC address (see section 0) on the remote bridge, too.

5.5 Protection & Parental Control

Choose Protection & Parental Control and the submenus of Protection & Parental
Control are shown as below.
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Figure 35 submenus of Protection & Parental Control

5.5.1 Firewall Basic

Choose Protection & Parental Control> Firewall Basic to display the following
page.

Figure 36 Firewall Basic configuration

This page is used to block or exclusively allow different types of data through the
CM/RG from the WAN to the LAN.

The “low” setting does not block any services/ports, however it does protect against
invalid packets and well known attacks. The “medium” setting will cause the firewall to
drop a packet unless it is on a specific port of allowed services; the allowed services
are listed on the same page. The “high” setting is similar to “medium”, but allows
access to even fewer services. The “off” setting allows all traffic to pass.

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Block Fragmented IP packets prevent all fragmented IP packets from passing through
the firewall. Port Scan Detection detects and blocks port scan activity originating on
both the LAN and WAN. IP Flood Detection detects and blocks packet floods
originating on both the LAN and WAN. The Save button must be clicked in order to
activate any of the checkbox items. All of these settings can be activated on-the-fly
without a CM/RG reboot.

5.5.2 Event Log

Choose Protection & Parental Control >Firewall Event Log to display the following
page.

Figure 37 Firewall Event Log configuration

Configure the router to log a record of events to a local Syslog server on your LAN,
and/or set up email alerts to warn of the events. First, select the events that you want
logged and/or you want to be warned about. Second, enter the address of your local
Syslog server, if you have one. Third, enter the email address and SMTP information
where you want warnings to be sent, if applicable. Finally, click Save for the settings
to take effect. Note that you can view the most recent entries of the log information
you have selected at the bottom of the page.

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5.5.3 Parental Control

Choose Protection & Parental Control > Parental Control to display the following
page.

Figure 38 Parental Control configuration

Parental Control: Parental Control lets you define lists of blocked or allowed
addresses. If you define Blocked addresses for particular devices on your network,
those devices can reach all websites except the Blocked addresses. If you define
Allowed Addresses for particular devices on your network, those devices can reach
only the Allowed Addresses.
List of Blocked Addresses: Enter the MAC Address of the device whose access you
want to block to a particular site. (Check the user documentation for the device if you
need help finding its MAC Address). Then enter the URL of the web site whose
access you want to block. Next, if you want to block access only during certain times
enter the days and start and end times of the blocking. Next, enter the Protocols to
block (choose both if you're not sure). Finally, select Enable and click Save to activate

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the entry.
Note that you can Disable the entry temporarily if you may want to re-Enable it later.

List of Allowed Addresses: Enter the MAC Address of the device you want to allow
access to a particular site. (Check the user documentation for the device if you need
help finding its MAC Address). Then enter the URL of the web site whose access you
want to allow. Next, if you want to allow access only during certain times enter the
days and start and end times of the access. Next, enter the Protocols to allow
(choose both if you're not sure). Finally, select Enable and click Save to activate the
entry.
Note that you can Disable the entry temporarily if you may want to re-Enable it later.

5.6 VPN

Choose VPN and the submenus of VPN are shown as below.

Figure 39 Submenus of VPN

5.6.1 IPSec
Choose VPN > IPSec to display the following page.

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Figure 40 IPSec configuration

This page will show the status of configured tunnels.
Tunnel:
This is a pull-down list of VPN Names defined below. Select the specific VPN tunnel
to configure.
Name:
Enter a VPN name and click Add New Tunnel.

5.6.2 L2TP/PPTP
Choose VPN > L2TP/PPTP to display the page below.

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Figure 41 L2TP/PPTP configuration

This page allows configuration of L2TP and PPTP server options.

5.6.3 Event Log

Choose VPN > Event Log to display the following page.

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Figure 42 Event Log information

This page allows you to view the VPN Event Log.

5.7 Logout

Choose Logout to logout Account and the following page will be shown after logout.

Figure 43 The logout page

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6 Q&A

(1) Q: Why all the indicators are off?

A: Check the following:
The connection between the power adaptor and the power socket.
The status of the power switch.
(2) Q: Why the Ethernet indicator is off?
A: Check the following:
The connection between the Cable Modem and your computer, hub,
or switch.
The running status of your PC, hub, or switch.
(3) Q: Why the ONLINE indicator is off?
A: Check CM DS/US LED is on. Check the connection between the Cable
Line and the wall HFC.

Apply customer :

Name: MTRLC LLC

Address: PO Box 121147 Boston, MA 02112-1147
Contact Person: Andy Pollock
Title: Director of Hardware Engineering
Telephone: 6177530663
Fax: 617-423-1075

For applicable power supplies :

1, US: S36B52-120A250-04
Brand : Shenzhen Gongjin Electronics Co., Ltd

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FCC statement
Warning: Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to operate the
equipment.

NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

“FCC RF Radiation Exposure Statement Caution: To maintain

compliance with the FCC’s RF exposure guidelines, place the
product at least 20cm from nearby persons.”

“The device must not be co-located or operating in conjunction with any other antenna
or transmitter.”

5 GHz devices only

High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65
to 5.85 GHz bands. These radar stations can cause interference with and/or damage
this device. No configuration controls are provided for this wireless equipment allowing
any change in the frequency of operations outside the FCC grant of authorization for
US operation according to Part 15.407 of the FCC rules.

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