(Routledge Advances in Behavioural Economics and Finance) Cass R. Sunstein, Lucia A. Reisch - Trusting Nudges - Toward A Bill of Rights For Nudging (2019, Routledge)
(Routledge Advances in Behavioural Economics and Finance) Cass R. Sunstein, Lucia A. Reisch - Trusting Nudges - Toward A Bill of Rights For Nudging (2019, Routledge)
Many “nudges” aim to make life simpler, safer, or easier for people to navigate,
but what do members of the public really think about these policies? Drawing on
surveys from numerous nations around the world, Sunstein and Reisch explore
whether citizens approve of nudge policies. Their most important finding is sim-
ple and striking. In diverse countries, both democratic and nondemocratic, strong
majorities approve of nudges designed to promote health, safety, and environmen-
tal protection—and their approval cuts across political divisions.
In recent years, many governments have implemented behaviorally informed
policies, focusing on nudges—understood as interventions that preserve freedom of
choice, but that also steer people in certain directions. In some circles, nudges have
become controversial, with questions raised about whether they amount to forms of
manipulation. This fascinating book carefully considers these criticisms and answers
important questions. What do citizens actually think about behaviorally informed
policies? Do citizens have identifiable principles in mind when they approve or dis-
approve of the policies? Do citizens of different nations agree with each other?
From the answers to these questions, the authors identify six principles of
legitimacy—a “bill of rights” for nudging that build on strong public support for
nudging policies around the world, while also recognizing what citizens disapprove
of. Their bill of rights is designed to capture citizens’ central concerns, reflecting
widespread commitments to freedom and welfare that transcend national b oundaries.
Cass R. Sunstein is the Robert Walmsley University Professor at Harvard, USA. From
2009 to 2012, he was Administrator of the White House Office of Information and
Regulatory Affairs. He is the founder and director of the Program on Behavioral
Economics and Public Policy at Harvard Law School.
All proposals for new books in the series can be sent to the series editor,
Roger Frantz, at [email protected].
Typeset in Joanna
by codeMantra
To the memory of our fathers
Contents
List of figuresviii
List of tablesix
Prefacexi
4 Europe29
6 Trusting nudges71
8 Misconceptions119
Acknowledgments 139
Index141
Figures
All over the world, governments have been adopting behaviorally informed
policies—policies that grow out of new findings about what human beings
are actually like, and how they think and act. A growing literature exam-
ines those policies and how to make them work. But what do citizens of
the world actually think about such policies? Do they approve of them?
Do Russians disagree with Americans? How much, and exactly where?
What are the differences among citizens of China, Japan, and South Korea?
Australia and Brazil? France and Denmark? Ireland and United Kingdom?
Hungary and Germany?
Over the last several years, we have been exploring these questions. We
have conducted or have cooperated in nationally representative surveys in
seventeen nations:
The list is far from complete, of course, but it captures a significant sub-
set of the nations of the world. As an initial step, we have narrowed and
xii Preface
focused our efforts by asking about a set of policies that have received
special attention from those interested in behavioral science in general and
behavioral economics more specifically. That focus allows for some sharp
comparisons and helps uncover (we think) a range of convictions about
freedom, welfare, trust, and paternalism.
Those convictions tell us something about where members of the human
species appear to agree with one another, and where national boundaries
create significant divergences. We are also willing to speculate, a bit, about
what accounts for differences within and across nations.
Ideally, of course, we would like to obtain answers to a very wide assort-
ment of questions, involving every policy under the sun (or something
close to that). We like to think that our narrower approach offers some
initial clues about what would emerge from that broader inquiry. For now,
we present what we have learned.
Our ultimate claim, offered by way of conclusion, involves a Bill of
Rights for Nudging, one that grows directly out of empirical findings about
the beliefs of citizens of numerous nations. By a Bill of Rights, we mean
to suggest not judicially enforceable rights, but a set of commitments, rea-
sonably taken to be rights, that political officials should respect. The Bill
of Rights includes a ban on manipulation, respect for people’s values and
interests, transparency, and a prohibition on the pursuit of illicit ends. In
the process of sketching that Bill of Rights, we will have something to say
about human autonomy and social welfare as well.
1
Why Public Opinion Matters
The last several years have seen an outpouring of work on behavioral eco-
nomics, behaviorally informed policies, and “nudges,” understood as
interventions that steer people in particular directions but that also allow
them to go their own way.1 A reminder is a nudge (“You have a doctor’s
1 See generally, e.g., Richard H. Thaler and Cass R. Sunstein, Nudge: Improving Decisions About
Health, Wealth, and Happiness (2008) (arguing that the public’s choices are influenced by
small factors through the design of experiences, and that, with the knowledge of predict-
able psychology, nudges can help people make beneficial rational decisions); Richard H.
Thaler, Misbehaving: The Making of Behavioral Economics (2015) (discussing various behavioral
economic aspects that include endowment effects, mental accounting, consumption,
self-control issues, and explains the importance of finding new methods of economic
research); David Halpern, Inside The Nudge Unit: How Small Changes Can Make a Big Difference
(2015) (showing how a policy experiment, the Behavioural Insights Team, developed
small persuasive methods, nudges, that created solutions in tax, health care, crime re-
duction, and spurred economic growth); The World Bank, World Development Report 2015:
Mind, Society, and Behavior (2015) (showing how the use of human psychology will force
the redesigning of policies that target people’s choices and actions), www.worldbank.
org/content/dam/Worldbank/Publications/WDR/WDR%202015/WDR-2015-Full-
Report.pdf; Pete Lunn, Regulatory Policy and Behavioral Economics (2014) (describing the
changes of behaviorally informed politics, how they are being regulated, and finding
new approaches to economic challenges); Rhys Jones et al., Changing Behaviours: On
The Rise of the Psychological State (2013) (exploring the evolution of using the human
2 W hy Public Opinion Matters
psyche to implement governing practices and challenges faced in the areas of health,
finance, and the environment); Nudge, Rev. Phil. Psych. 6, 341–529 (2015) (dedicating
the entirety of issue three to the topic of nudges); Riccardo Rebonato, Taking Liberties: A
Critical Examination of Libertarian Paternalism (2012); Mark D. White, The Manipulation of Choice:
Ethics and Libertarian Paternalism (2013). We are keenly aware that there are disputes about
definitional issues and that the various sources cited here do not use the same defini-
tion. For our purposes, use of the standard definition is sufficient, and the surrounding
debates need not detain us.
2 See Thaler, supra note 1, at 309–22. See generally Shlomo Benartzi, Save More Tomorrow: Practi-
cal Behavioral Finance Solutions to Improve 401(K) Plans (2012).
3 Anna Breman, Give More Tomorrow: Two Field Experiments on Altruism and Intertem-
poral Choice, J. Pub. Econ. 95, 1349 (2011).
4 See generally Halpern, supra note 1; Lunn, supra note 1; Jones et al., supra note 1; Cass R.
Sunstein, Simpler: The Future of Government (2013); House of Lords, Science and Technology
Select Committee, Behaviour Change (2011), www.publications.parliament.uk/pa/
ld201012/ldselect/ldsctech/179/179.pdf.
5 See generally Halpern, supra note 1.
6 See generally Sunstein, supra note 4. For recent evidence in one domain, showing that
calorie labels are having significant effects, see Partha Deb and Carmen Vargas, Who Benefits
from Calorie Labeling? An Analysis of its Effects on Body Mass, 1–3 (2016) (Nat’l Bureau of Econ.
Research, Working Paper No. 21992). On behaviorally informed approaches, nudges,
and credit cards, see Sumit Agarwal et al., Regulating Consumer Financial Products: Evidence from
Credit Cards, 16–22 (2013) (Nat’l Bureau of Econ. Research, Working Paper No. 19484).
Why P ublic Opinion Matters 3
the United States created its own Social and Behavioral Sciences Team,
now called the Office of Evaluation.7
With an emphasis on poverty and development, the World Bank
devoted its entire 2015 report to behaviorally informed tools, with a par-
ticular focus on nudging.8 The World Bank has a Mind, Behavior, and
Development Unit, focused on poverty and development. Also in 2015,
President Barack Obama issued a historic Executive Order on uses of
behavioral sciences in federal agencies, calling for attention to the assort-
ment of tools standardly associated with nudging.9 The order continues
in effect. Behavioral science teams can be found in dozens of countries,
including Australia, the Netherlands, France, Canada, Ireland, Germany,
and Qatar. And even when formal teams are not in place, departments
and ministries—and the offices of presidents, prime ministers, and
chancellors—are often using behavioral insights. In fact much of the most
important behaviorally informed work comes from departments and min-
istries, not from dedicated units of any kind.
The reason for the mounting interest should not be obscure. Nations
would like to make progress on pressing social problems with tools that
actually work and that do not cost a great deal. They would like to save
money and lives. They would like to improve education and to reduce
poverty. They would like to fuel economic growth. If governments can
achieve these goals with instruments that impose minimal burdens and that
preserve freedom of choice, they will take those tools extremely seriously.
In domains that include savings policy,10 climate change,11 poverty,12 and
7 Maya Shankar, Using Behavioral Science Insights to Make Government More Effective, Simpler, and More
People-Friendly, White House Blog (February 9, 2015, 12:19 PM), www.whitehouse.
gov/blog/2015/02/09/using-behavioral-science-insights-make-government-more-
effective-simpler-and-more-us. William J. Congdon and Maya Shankar, The Role of Be-
havioral Economics in Evidence-Based Policymaking, The Annals of the American Academy of
Political and Social Sciences (AAAPS) 678, 81–92 (2018). Article first published online: June
18, 2018; https://doi.org/10.1177/0002716218766268.
8 See The World Bank, supra note 1.
9 See Exec. Order No. 13707, 80 Fed. Reg. 56, 365 (Sept. 15, 2015).
10 See Thaler, supra note 1, at 309–22.
11 See generally Frank Beckenbach and Walter Kahlenborn, eds., New Perspectives for Environ-
mental Policies through Behavioral Economics (2016); Lucia A. Reisch and John Thøgersen, eds.,
Handbook of Research on Sustainable Consumption (2015).
12 See generally Sendhil Mullainathan and Eldar Shafir, Scarcity: Why Having Too Little Means So
Much (2013).
4 W hy Public Opinion Matters
13 See generally Douglas E. Hough, Irrationality in Health Care: What Behavioral Economics Reveals
About What We Do and Why (2013).
14 The best discussion is Rebonato, supra note 1. See also the various contributions to
Nudge, Rev. Phil. Psych. 6, 341–529 (2015); White, supra note 1; Jeremy Waldron, It’s All
For Your Own Good, New York Review of Books (October 9, 2014), www.nybooks.com/
articles/archives/2014/oct/09/cass-sunstein-its-all-your-own-good. Consider in par-
ticular this question: “Deeper even than this is a prickly concern about dignity. What
becomes of the self-respect we invest in our own willed actions, flawed and misguided
though they often are, when so many of our choices are manipulated to promote what
someone else sees (perhaps rightly) as our best interest?” Id. at 4. We shall have some-
thing to say about this question in Chapter 7.
15 T. M. Wilkinson, Nudging and Manipulation, Pol. Stud. 61, 341, 354 (2013).
W hy P ublic Opinion Matters 5
Even if their answers are reflective, perhaps people do not value autonomy
or dignity highly enough, or perhaps they do not quite know what those
concepts mean. Perhaps people pay too little attention to social welfare,16 or
perhaps their judgments about social welfare are off the mark, at least if they
are not provided with a great deal of information. We will explore the pos-
sibility that different nations, and different groups within the same nation,
offer different answers, suggesting an absence of consensus.
Behavioral scientists would emphasize a related point: People’s answers to
ethical questions, or questions about moral approval or disapproval, might
well depend on how such questions are framed. Slight differences in framing
can yield dramatically different answers. Those differences are themselves a
nudge; they can have major effects, and they are not easy to avoid.17
Here is a small example of how ethical judgments can depend on fram-
ing.18 If people are asked whether they think that young people should
be valued more than old people, they will usually say, “certainly not!”
They will strenuously resist the idea that government should give a higher
value to young lives than to old ones. But suppose that people are asked
whether they want either (1) to save seventy people under the age of five
or (2) to save seventy-five people over the age of eighty. It is reasonable to
speculate (and evidence confirms) that most people will choose (1), thus
demonstrating that they are willing to value a young person more than
an old one.19 It would be child’s play to frame nudges so as to elicit one’s
preferred answer to ethical questions.
Notwithstanding these points, people’s answers to carefully designed
questions are interesting, because they elicit intuitions, potentially revealing
patterns of thinking among those who are not required to spend a great deal
of time on them. For three different reasons, they can also help to illuminate
political, legal, and ethical problems. The first, and the most important, is
that in democratic societies (and in nondemocratic societies as well), it is
16 See Louis Kaplow and Steven Shavell, Fairness Versus Welfare 7−8 (2006).
17 See generally Perspectives on Framing (Gideon Keren, ed., 2010).
18 See Shane Frederick, Measuring Intergenerational Time Preference: Are Future Lives
Valued Less?, J. Risk and Uncertainty 256, 39, 40 (2003) (showing that people’s preferences
for life-saving programs depend on framing).
19 See Maureen L. Cropper et al., Preferences for Life Saving Programs: How the Public
Discounts Time and Age, J. Risk and Uncertainty 8, 243, 258–59 (1994) (explaining that,
while most survey respondents do not decide based only on a person’s life expectancy,
the fraction of people that decide to save younger people usually increases concurrently
as the ratio of young to old people saved grows).
6 W hy Public Opinion Matters
inevitable that public officials will attend to what citizens actually think. If
citizens have strong ethical objections, democratic governments will hesi-
tate before proceeding (if only because of electoral self-interest).
Such objections can operate as a kind of presumptive or de facto veto.
No public official will entirely disregard a strongly felt moral concern on
the part of significant segments of the public. And if people do not have
moral objections, and if they welcome nudges as helpful and desirable,
public officials will be attentive to their views. Widespread public approval
can operate as a license or a permission slip, or perhaps as a spur or a
prod.20 Similar points hold in nondemocratic nations, where public offi-
cials know that they can learn from what citizens think, and where they
are keenly aware that their power might depend on listening to them and
considering their concerns.
The second reason is epistemic: People’s judgments provide relevant
information about how to think about the ethical issues even if that infor-
mation is not conclusive. It is not necessary to make strong claims about
the “wisdom of crowds,” especially on contested ethical issues, in order to
believe that an ethical judgment on the part of those who might be subject
to nudges deserves respectful attention. Public officials should be humble
and attentive to the views of others, and if strong majorities favor or oppose
nudges, their views are entitled to consideration. We do not mean to sug-
gest that public approval or disapproval in a survey setting should dispose
of ethical (or other) issues. Reflection, deliberation, expertise, and informa-
tion greatly matter (see Chapter 9). But public reactions deserve attention.
The third reason involves the commitment to democratic self-government.
If that commitment matters, officials should pay attention to what people
think, even if they disagree. To be sure, people’s considered judgments might
diverge from what emerges from brief surveys. Their considered judgments
deserve priority. And if public officials have a clear sense that an approach
or a nudge would reduce social welfare, there is a strong argument that they
should not adopt that approach or nudge even if people would like them to
do so—just as there is a strong argument that they should adopt an approach
that increases social welfare even if people oppose it. Individual rights and
20 We are bracketing here questions about interest-group dynamics and coalition forma-
tion, which can of course complicate official judgments. Politicians are interested in
many things that bear on reelection, not merely the views of the median voter. And of
course, there are important differences between the legislative and executive branches
on this count, with the latter frequently having more “space” for technocratic judgment.
W hy P ublic Opinion Matters 7
private autonomy also have their claims, whatever majorities may think. We
shall explore these points in Chapter 9. But when public officials are uncer-
tain about whether an approach is desirable, it is reasonable, in the name of
self-government, for them to give consideration to the views of members of
the public.
As we shall see, current research in many nations supports a single con-
clusion: At least in general, the majority of citizens of most nations have no
views, either positive or negative, about nudging in general; their assessment
turns on whether they approve of the purposes and effects of particular nudges. As we shall
see, strong majorities in diverse nations tend to be supportive of nudges of
the kind that have been seriously proposed, or acted on, by actual institu-
tions in recent years.
With some qualifications, this enthusiasm extends across standard partisan
lines; perhaps surprisingly, it unifies people with diverse political convic-
tions. So long as people believe that the goal is both legitimate and important,
they are likely to favor nudges in its direction. When there is disagreement, it
is usually because of differences about the legitimacy and the importance of
the goal of the particular nudge. This is an important finding, because it sug-
gests that most people do not share the concern that nudges, as such, should
be taken as manipulative or as an objectionable interference with autonomy.
Some preliminary evidence suggests that people are far more negative about
mandates and bans, even when they are taken to have perfectly legitimate
ends; many people do care about freedom of choice as such, and they will
reject many well-motivated policies that do not allow for it.
To summarize the story that we shall tell here: People are most likely
to oppose those nudges that (1) promote what they see as illicit goals or
(2) are perceived as inconsistent with either the interests or values of most
choosers. A more particular finding, one that counts against some default
rules, is that people do not want policymakers to produce economic or other losses by
using people’s inertia or inattention against them. In addition, people tend to prefer
nudges that target deliberative processes to those that target unconscious
or subconscious processes, and may react against the latter—though they
do not by any means rule the latter out of bounds and will often approve
of them as well. When the political valence of nudging is clear, their evalu-
ation of nudges much turns on that valence, which reinforces the general
view that in most cases, it is people’s assessment of the ends of particular
nudges, rather than of nudging as such, that settles their judgments.
Now for the details.
2
The United States, 1:
Evidence
Popular nudges
In recent years, the US government has adopted or promoted a large
number of nudges. Three of the most prominent include: (1) mandatory
calorie labels at chain restaurants; (2) mandatory graphic warnings on
cigarette packages3 (struck down by a federal court of appeals4); and (3)
automatic enrollment in savings plans, subject to opt out.5 The nation-
1 Notably, Janice Jung and Barbara Mellers, American Attitudes Towards Nudges, Judgement
and Decision Making 11, 62 (2016) find that people reject this nudge as manipulative:
“Use of increasingly narrower white lines on roadways that create the visual illusions of
speeding up to control vehicle speeding.” Id. at 66. This nudge might be taken to fall in
the same category as subliminal advertising because it is taken to fall right on the line
between manipulation and deception.
2 To be sure, provision of information about the consequences of nudges might unsettle
some of people’s responses, and perhaps move people in the direction of what follows
from an all-things-considered welfare assessment. If so, any such movements would
be consistent with the general claim here; they would merely reflect a more informed
judgment about what ends would, in fact, be promoted by nudges. For example, people
might be less enthusiastic about compulsory disclosure of uses of GMOs if they were
convinced that such disclosure did not provide useful information and might mislead
people. We shall have something to say about this question in later chapters.
3 See Cigarette Package and Advertising Warnings: Required Warnings, 21 C.F.R. § 1141.10
(2015).
4 On the FDA’s effort to require graphic warnings on packages, see R.J. Reynolds T obacco Co.
v. FDA, 823 F. Supp. 2d 36 (D.D.C. 2011), aff’d on other grounds, 696 F.3d 1205 (D.C. Cir.
2012).
5 For discussion of relevant laws and policies, see generally Automatic: Changing the Way America
Saves (William G. Gale et al., eds., 2009).
10 The U nited States , 1: Evidence
6 Note that there were statistically significant differences with respect to calorie labels
between Republicans (77 percent approval) and both Democrats (92 percent approval)
and independents (88 percent approval).
7 Here as well, there were statistically significant differences between Democrats and Re-
publicans for both policies and between Democrats and independents with respect to
encouragement (Encouraged: 88 percent of Democrats, 73 percent of Republicans, and
75 percent of independents. Mandated: 78 percent of Democrats, 62 percent of Repub-
licans, and 67 percent of independents).
The United States, 1 : Evidence 11
(61 percent approval) and independents (60 percent approval) on the one
hand and Republicans on the other (47 percent approval); the difference
between the views of Democrats and those of Republicans was statistically
significant.
Most Americans were also supportive of multiple efforts to use choice
architecture to promote public health and environmental protection (see
Table 2.3). In recent years, there has been considerable international discus-
sion of “traffic lights” systems for food, which would use the familiar red,
yellow, and green to demarcate health rankings.9 In the United States, the
national government has shown no official interest in these initiatives, but
with respondents in the nationally representative survey, the idea attracted
strong support (64 percent). There was also majority approval of automatic
use of “green” energy providers, subject to opt out10—perhaps surpris-
ingly, with support for automatic use of green energy whether it consisted
of federal “encouragement” (72 percent) or instead a federal mandate on
large electricity providers (67 percent).11 In these cases, there were sig-
nificant differences across partisan lines, but majorities of Democrats,
Republicans, and independents were all supportive.
Table 2.3 American attitudes toward environmental and public health nudges
9 See Anne N. Thorndike et al., Traffic-Light Labels and Choice Architecture: Promoting
Healthy Food Choices, Am. J. Preventive Med. 46, 143, 143–44 (2014).
10 See Cass R. Sunstein and Lucia A. Reisch, Automatically Green: Behavioral Economics and
Environmental Protection, Harv. Envtl. L. Rev. 38, 127, 134–35 (2014).
11 On the difficulty of this question, see id. at 155–57.
The U nited States, 1 : Evidence 13
14 See Craig v. Boren, 429 US 190, 200–4 (1976) (finding Oklahoma’s statute permitting
females over the age of eighteen to buy 3.2 percent beer but prohibiting males under the
age of twenty-one from buying the same beer “invidiously discriminates against males
18−20 years old”). For valuable discussion of the general topic, see Elizabeth F. Emens,
Changing Name Changing: Framing Rules and the Future of Marital Names, U. Chi. L. Rev.
74, 761, 772–74 (2007).
T he United States , 1 : Evidence 15
Unpopular nudges
By contrast, twelve nudges were widely disapproved. Of these, seven
involved uses of default rules (see Table 2.5). Two of these defaults were
designed so as to be not merely provocative but also highly offensive, in
the sense of being violative of widely held principles of neutrality, and
strong majorities took them exactly as they were designed.
Under the first, a state would assume that people want to register as
Democrats, subject to opt out if people explicitly say that they want to
register as Republicans or independents. Of course, a default rule of this
kind should be taken as an effort to skew the political process (and it
would certainly be unconstitutional for that reason).15 The overwhelming
majority of people, including three-quarters of Democrats, rejected this
approach (26 percent total approval: 32 percent of Democrats, 16 percent
of Republicans, and 26 percent of independents, with statistically signifi-
cant differences between Democrats and Republicans). The second was a
state law assuming that people are Christian, for purposes of the census,
15 In principle, the problem would be most interesting in an area in which the default
rule tracked reality. If most people are, in fact, Democrats, is it clearly objectionable if
a city or state assumes that they are for purposes of registration? The answer is almost
certainly yes; political affiliations should be actively chosen, not assumed by govern-
ment. This principle almost certainly has constitutional foundations (though it has not
been tested): If a voting district consisted of 80 percent Democratic voters, it would
not be acceptable to assume that all voters intend to register as Democrats. But we are
aware that this brief comment does not give anything like an adequate answer to some
complex questions about the use of “mass” default rules that track majority preferences
and values. For discussion, see Cass R. Sunstein, Choosing Not To Choose: Understanding the Value
of Choice 77 (2015).
16 The U nited States , 1: Evidence
unless they specifically state otherwise. Such a default rule could also be
seen as an attempt to push religious affiliations in preferred directions
(and it would similarly be unconstitutional).16 Here too, there was wide-
spread disapproval (21 percent overall approval: 22 percent of Democrats,
27 percent of Republicans, and 17 percent of independents).
The third unpopular default rule (completing the set of unconstitu-
tional nudges) involved a state law assuming that upon marriage, husbands
would automatically change their last names to that of their wives, subject
to opt out (24 percent total approval: 28 percent of Democrats, 18 percent
of Republicans, and 23 percent of independents). Interestingly, there was
no gender disparity here (just as with the question that involved the oppo-
site defaults); 24 percent of both men and women approved. With the
fourth, the federal government would assume, on tax returns, that people
want to donate fifty dollars to the Red Cross, subject to opt out if people
explicitly say that they do not want to make that donation (27 percent
approval: 30 percent of Democrats, 20 percent of Republicans, 28 per-
cent of independents). The fifth was identical but substituted the Animal
Welfare Society for the Red Cross. Not surprisingly, that question also
produced widespread disapproval (26 percent approval: 30 percent of
Democrats, 20 percent of Republicans, and 25 percent of independents).
Somewhat surprisingly, and revealingly, the numbers were essentially the
same for the two charities, even though it might be expected that pre-
sumed donations for the Red Cross would be more popular.
With the sixth, state government assumed that state employees would
give twenty dollars per month to the United Way, a large US charity,
subject to opt out. It might be expected that because state government
and state employees were involved, approval rates might grow. But they
did not (24 percent approval: 26 percent of Democrats, 17 percent of
Republicans, and 25 percent of independents). With the seventh, a major-
ity (64 percent) disapproved of a federal requirement that airlines charge
people, with their airline tickets, a specific amount to offset their carbon
emissions (about ten dollars per ticket), subject to opt out if passengers
16 Here as well we could imagine interesting questions if the default rule tracked reality.
If most people in a city or state are Christians, is it so clearly illegitimate to presume,
for purposes of the census, that most people are Christians, subject to opt out? But with
respect to religion, as with respect to politics, there is a strong social and constitutional
norm in favor of official neutrality, which would be violated even if a particular default
reflected majority preferences and values.
The United States, 1 : Evidence 17
said that they did not want to pay. Interestingly, a strong majority of
Democrats (57 percent) disapproved of this approach, although the num-
ber for Republicans was significantly higher (75 percent).
The five other unpopular nudges involved information and education
(see Table 2.6). With the first (and most extreme), a newly elected presi-
dent adopted a public education campaign designed to convince people
that criticism of his decisions is unpatriotic and potentially damaging to
national security. There was overwhelming disapproval of this campaign
(23 percent approval: 24 percent of Democrats, 21 percent of Republicans,
and 22 percent of independents). What is perhaps most noteworthy here
is not majority disapproval, but the fact that over one-fifth of Americans,
on essentially a nonpartisan basis, were in favor of this most unusual public
campaign.
With the second, the federal government adopted a public educa-
tion campaign designed to convince mothers to stay home to take care
of their young children. Over two-thirds of respondents rejected this
nudge (33 percent approval: 33 percent of Democrats, 31 percent of
Republicans, and 34 percent of independents). The third involved a gov-
ernment requirement that movie theaters run subliminal advertisements
to discourage smoking and overeating. Here too, there was majority dis-
approval (41 percent approval: 47 percent of Democrats, 42 percent of
Republicans, and 35 percent of independents). It is noteworthy and sur-
prising, however, that over two-fifths of people actually supported this
requirement.
With the fourth, the federal government would require all products that
come from a Communist country (such as China or Cuba) to be sold with
the label “Made in whole or in part under Communism.” Slightly over
half of respondents disapproved of this requirement (44 percent approval:
47 percent of Democrats, 43 percent of Republicans, and 42 percent of
independents). With the fifth, a majority (59 percent) also rejected a pub-
lic education campaign from the federal government, informing people
that it is possible for people to change their gender from male to female or
from female to male and encouraging people to consider that possibility “if
that is really what they want to do.” There is yet another surprise here: this
somewhat adventurous campaign was endorsed by 41 percent of respond-
ents; note that approval rates differed between Democrats (49 percent),
Republicans (29 percent), and independents (38 percent).
3
The United States, 2:
principles
What separates the approved nudges from the rejected ones? Two principles
seem to dominate the cases. First, Americans reject nudges that they take to have
illegitimate goals. In a self-governing society, for example, it is illegitimate
to attempt to convince people that criticism of a public official is unpatri-
otic. At least in the United States, nudges that favor a particular religion or
political party will meet with widespread disapproval, even among people
of that very religion or party.1 This simple principle justifies a prediction:
Whenever people think that the motivations of the choice architect are
illicit, they will disapprove of the nudge.
2 Here as well, we could easily imagine a population that would reverse these results.
Suppose that one believes that automatically assuming that wives take their husbands’
last names undermines sex equality, and automatically assuming that husbands take their
wives’ last names promotes sex equality. For those who have these beliefs, and are com-
mitted to sex equality, reversing the majority’s views might seem attractive.
3 Note, however, that savings defaults are importantly different from green defaults. The
former are adopted because they are in the interest of choosers; money that would go
to take-home pay goes into savings, and so choosers do not lose anything on net (while
also saving for retirement). The latter are adopted because they help to solve a collective
action problem. With respect to green defaults, the question did not specify whether
people would have to pay for green energy. Not surprisingly, people are more likely to
opt out if they would. See Simon Hedlin and Cass R. Sunstein, Does Active Choosing Promote
Green Energy Use? Experimental Evidence (Mossavar-Rahmani Ctr. for Bus. and Gov’t Reg. Pol’y
Program, Working Paper RPP-2015-13, 2015).
The U nited S tates, 2 : principles 21
to encourage women to stay at home and to inform people that they can
change their gender, apparently on the ground that those campaigns are
inconsistent with what people regard as prevailing interests and values.4
When people are deciding whether to favor default rules, the size of the
group of disadvantaged people undoubtedly matters. If a default rule harms
a majority, it is unlikely to have much appeal. If the disadvantaged group
is large (but not a majority), people might reject a default rule and favor
active choosing instead. The precise nature of this principle remains to be
tested, but most respondents appear to accept an important third principle:
Before certain losses can occur, people must affirmatively express their wishes. The principle
forbids the state from taking certain goods by default.5
It is relevant here that most respondents favor a state requirement that
when obtaining their driver’s license, people indicate whether they want
to be organ donors (and thus favor active choosing), even though most
Americans reject a default rule in favor of being an organ donor. The appar-
ent idea involves the central importance of individual consent. Without
that consent, the government may not take things that people currently
have. The boundaries of this principle remain to be specified. People are
willing to approve of automatic enrollment if it will protect their future
selves (as in the case of pensions) and also if it will protect the environ-
ment. Most people do not oppose the tax system as such. But “takings”
seem to raise a red flag.
Note in this regard that strong majorities of people reject automatic char-
itable donations of diverse kinds. The apparent concern is that, as a result of
inertia, procrastination, or inattention, people might find themselves giving
money to a charity even though they do not wish to do so. We might
therefore complement the third principle with a fourth and narrower one,
which can be seen as a specification: Most people reject automatic enrollment in chari-
table giving programs, at least if they are operated by public institutions. Though it does
not involve money, the case of carbon offsets can be understood in similar
terms; while it does not involve a charitable donation and instead might be
seen as an effort to prevent a harmful act, Americans appear to want active
consent. As noted, we do not yet know the exact limits of apparent public
skepticism about default rules that would give away people’s money with-
out their active consent, but there is no doubt that such skepticism exists.
We have seen that people generally favor disclosures that, in their view,
bear on health, safety, or the environment (salt content, GMOs). At the
same time, the results leave open the question whether and when p eople
will favor mandatory disclosures that involve political issues associated
with production of a product rather than the health and environmental
effects of the product itself. Americans seem closely divided on that
question. With repeated violations of the nation’s labor laws, and nations
that harbor terrorism, such disclosure achieved majority support—but not
with products coming from Communist nations. Americans might well
demand a certain threshold of egregiousness, in terms of the behavior of
those who produce a good or service, before they will want to require
disclosure of that behavior. On this question, partisan differences are to be
expected because people will disagree about whether the relevant threshold
has been met, and about what it exactly is.
It is tempting, and not inconsistent with the data, to suggest that r eactions
to nudges also show the influence of a fifth principle: Americans reject
nudges that they regard as unacceptably manipulative. The subliminal advertising
finding can be taken as support for this principle. But what counts as unac-
ceptable manipulation?6 Most Americans are in favor of graphic warning
labels on cigarettes; they like default rules (if consistent with people’s
values and interests); a majority favors a mandatory cafeteria design to pro-
mote healthy eating; people approve of a graphic campaign to discourage
6 See Jung and Mellers, supra note 21, at 66−68 (finding public disapproval of visual illusion
designed to promote safety on the highways).
The U nited S tates, 2 : principles 23
Partisanship
What is the role of partisan differences? Democrats and Republicans will
sometimes disagree, of course, about whether the goals of a particular
nudge are illicit, and they will also disagree, on occasion, about whether
a nudge is consistent with the interests or values of choosers. For example,
those who disapprove of abortion will be especially likely to support nudges
that are designed to discourage abortion; those who do not disapprove of
abortion will be unlikely to support such nudges. Imagine an anti-abortion
nudge in the form of a law requiring pregnant women seeking abortions to
be presented with a fetal heartbeat or a sonogram. We can predict, with a
high degree of confidence, that Democrats would show lower approval rat-
ings than Republicans. Our own study on Amazon’s Mechanical Turk finds
exactly that: only about 28 percent of Democrats approve, while 70 percent
of Republicans do so.7 With respect to a public education campaign inform-
ing people that they can change genders, the significant difference between
Democrats and Republicans should not exactly come as a big surprise.
But there is another and more general division as well. Even when
majorities of Democrats, Republicans, and independents support a particu-
lar initiative, the level of support is sometimes higher within one group
than within another. Even if the underlying end is broadly shared—as it
is, for example, in the area of public health—some subset of Republicans
sometimes seems skeptical of government nudges, taken as such, and will
therefore disapprove of them even if they do accept the legitimacy of the end and do not think
that the nudge is inconsistent with choosers’ interests or values. Some Republicans, and
undoubtedly some Democrats and independents, appear to support another
7 The survey and the results are available from the authors on request. The precise question
asked people whether they approve or disapprove of a “state requirement that pregnant
women must see a sonogram of their fetus, and hear its heartbeat, before proceeding
to have an abortion.” Interestingly, only about one-third of independents approved, es-
sentially the same as Democrats.
24 The U nited States , 2 : principles
principle: There should be a rebuttable presumption against nudging, at least if the govern-
ment can avoid it.
Most Americans reject this principle, and the survey does not provide
conclusive evidence that significant numbers embrace it, but it is highly
suggestive. Many people reject graphic health warnings on cigarette
packages (26 percent), an educational campaign for childhood obesity
(18 percent), an educational campaign for distracted driving (15 percent),
and a traffic lights system for food (36 percent). It is reasonable to infer
that those who oppose such nudges agree that they have legitimate ends
and are in the interest of most choosers—but nonetheless do not favor
government intervention.
It is important to see that the strength and domain of any anti-nudge
presumption will vary with the particular issue, with partisan affiliations,
and with competing views about the role of government. In some of the
cases, Republicans are more skeptical of nudges than are Democrats. With
calorie labels and childhood obesity campaigns, for example, there are sig-
nificant differences in the levels of support within the two groups, even
though majorities of both are supportive. But in some cases, Republicans
are undoubtedly more enthusiastic about nudges than are Democrats, as
in the case of the anti-abortion nudge. The fact that few such cases are
found here is an artifact of the particular questions. If the issue involved
automatic enrollment in programs by which high-income earners auto-
matically receive capital gains tax benefits, for example, we can predict,
with some confidence, that Republicans would be more supportive than
Democrats. Evidence supports that prediction.8
8 See Id.
The U nited S tates, 2 : principles 25
10 Id.
The U nited S tates , 2 : principles 27
11 Id. at 1.
28 The U nited States , 2 : principles
In many ways, the United States has a distinctive culture. Both scholars
and politicians have explored the idea of “American exceptionalism.”1
According to a conventional account, Americans have a strong concep-
tion of freedom—perhaps a result of the absence of any kind of feudal
past—which leads them to unusually high levels of distrust of government.
With respect to nudging, we have not found high levels of distrust of gov-
ernment. But it might well be expected that European nations, with their
different cultures and traditions, would show markedly different kinds of
reactions and perhaps greater receptivity.
We report here the results of surveys in six nations in Europe: Denmark,
France, Germany, Hungary, Italy, and the United Kingdom.2 Our choice of
those nations was of course selective; many European nations are missing
(and we will introduce more in later chapters). But there was a method to our
Our major findings are simple and (we think) surprising. As in the United
States, so too in the nations explored here: If people believe that a nudge
has legitimate goals, and think that it fits with the interests or values of
most people, they are overwhelmingly likely to favor it. With only modest
qualifications, there is broad support, throughout the six nations, for 12
of the 15 nudges that we tested—and broad opposition, throughout those
nations, to the remaining three nudges. In that respect, we find a substan-
tial consensus among disparate nations. (The Bill of Rights for Nudging,
discussed in Chapter 9, is meant to apply in all nations.)
Two of the three rejected nudges run afoul of a principle, noted in
Chapter 1, on which there is apparently a European consensus: The gov-
ernment should not take people’s money without their affirmative consent,
even for a good cause. With respect to both charitable donations and car-
bon offsets, majorities believe default rules to be unacceptable because they
offend that principle. We suspect that this finding reflects a broadly held
commitment to the idea that by default, people are entitled to keep their
own resources; without a clear statement of their own intentions, those
resources should remain theirs. There is an evident connection between
this finding and the well-known behavioral phenomenon of loss aversion.
Like Americans, people in the covered European countries also reject a
nudge that is unambiguously manipulative: a subliminal advertising cam-
paign in movie theaters, designed to convince people not to smoke and
overeat. Subliminal advertising can be seen as a defining example of manip-
ulation, because it appeals to people’s unconscious processing.
Europe 31
The study
3 We conducted chi-square tests showing significant differences between the two groups
of countries for 14 out of 15 nudges.
Table 4.1 The 15 items of the survey
13. The federal government requires large electricity providers to adopt a system
in which consumers would be automatically enrolled with a “green” (envi-
ronmentally friendly) energy supplier, but could opt out if they wished.
14. To halt the rising obesity problem, the federal government requires large
supermarket chains to keep cashier areas free of sweets.
15. For reasons of public health and climate protection, the federal government
requires canteens in public institutions (schools, public administrations, and
similar) to have one meat-free day per week.
source (e.g., a leader or a party), and we did not specify the process from
which the nudges emerged (e.g., with or without public support). While
it would be valuable to test whether and to what extent such characteristics
affect people’s judgments, our goal here was to examine those judgments
without any knowledge of them.
The questionnaire was fully structured and questions were rand-
omized. Respondents were required to follow the questions in the given
order and wording. Each item was shown on a single screen. Respondents
were asked: “Do you approve or disapprove of the following hypo-
thetical policy?” The two possible answers were displayed in a column
(“approve” first, “disapprove” second). The English version was taken as
a reference point for the translations and re-translations into the respec-
tive languages. In the Danish and Hungarian questionnaire as well as the
one for the UK, the currencies were adapted: Euros were replaced by
the equivalent amount in Danish kroners, Hungarian forints and British
pounds respectively. Details of both sampling and survey can be found in
the appendix of this chapter.
The surveys were copy-tested and run by the ISO-certified market
research organization GFK (Gesellschaft für Konsumforschung) during the
first two weeks in September 2015. This was just before European coun-
tries were struck by the so-called “refugee crisis” that has had (and still has
to date) an immense impact on the public’s views on politics and govern-
ment policies in Europe, shifting political attitudes markedly to populistic
parties on the political right.
IT UK FR DE HU DK
1 Requiring calorie labels in chain 86 85 85 84 74 63
restaurants
2 Requiring traffic-light labels signaling 77 86 74 79 62 52
healthiness of food
3 Encouraging defaulting customers into 76 65 61 69 72 63
green energy providers
4 Law requiring active choice regard- 72 71 62 49 54 62
ing organ donation on obtaining the
driver’s license
5 Law requiring supportive choice 78 74 85 63 59 48
architecture for healthy food in large
grocery stores
6 Public education campaign with vivid 87 88 86 82 76 81
pictures against distracted driving
7 Public education campaign for parents 89 88 89 90 82 82
promoting healthier food for their chil-
dren to fight childhood obesity
8 Requiring subliminal advertising in 54 49 40 42 37 25
movie theatres against smoking and
overeating
9 Requiring airlines to charge their 40 46 34 43 18 35
customers a carbon emission
compensation fee
10 Requiring industry to put warning 83 88 90 73 69 69
labels on food with high salt content
11 Default citizens to donate 50 Euro for 48 25 29 23 37 14
the Red Cross on a tax return
12 Requiring movie theatres to run 77 67 66 63 40 35
information campaigns against
smoking and overeating
13 Requiring energy providers to default 74 65 57 67 65 55
customers into green energy
14 Requiring sweet-free cashier zones in 54 82 75 69 44 57
supermarkets
15 Requiring one meat-free day in pub- 72 52 62 55 46 30
lic canteens
Statistical analysis
In a first step, we focused on the main results of the analysis of the
frequencies regarding approval/disapproval for individual nudges by
country. Approval rates are presented in Figures 4.1–4.5. In a next step, we
checked for significant differences in approval rates depending on socio-
demographic variables and political preferences within countries. As the
data has a nested structure, we ran a multilevel regression analysis with
the specification of a two-level random intercept model where the first
level is country and the second is the individual respondent. In s amples
such as ours, individual observations are generally not independent, as
individuals within one country tend to be more similar to each other than
across countries.
We estimated the multilevel regression for each level of intrusion (from
weak to excessive), with the approval rates being the dependent variables.
For this, we calculated the mean approval in percentages by the level of
intrusiveness. As outlined above, we categorize the 15 nudges in terms of
increasing intrusiveness, resulting in five groups. As independent variables
we use age, gender, and political attitude on the individual level, and coun-
try on the country level.
Results
81.8 80.9
70.0 76.4
60.0
50.0
40.0
30.0
20.0
10.0
0.0
Italy UK France Germany Hungary Denmark
70.0 77.0
60.0 67.5 65.9
63.0
50.0
40.0
40.1
30.0 35.4
20.0
10.0
0.0
Italy UK France Germany Hungary Denmark
Figure 4.1 Bar charts for information nudges: Government campaigns, total support
in % (unweighted)
Nudge: Calorie labels (1)
100.0
90.0
Approval in percentages 80.0 86.1 85.1 85.4 84.0
70.0 73.8
60.0
63.4
50.0
40.0
30.0
20.0
10.0
0.0
Italy UK France Germany Hungary Denmark
82.9
70.0
73.0
60.0 69.2 69.1
50.0
40.0
30.0
20.0
10.0
0.0
Italy UK France Germany Hungary Denmark
Figure 4.2 Bar charts for information nudges, governmentally mandated, total
support in % (unweighted)
Europe 39
Nudge: Encouraging green energy (1) Nudge: Mandatory green energy (2)
100.0 100.0
90.0 90.0
80.0 80.0
Approval in percentages
Approval in percentages
70.0 76.1 70.0
72.0 73.6
60.0 69.0
64.9 62.9 60.0 64.8 67.1 64.9
61.4
50.0 50.0 57.3 55.3
40.0 40.0
30.0 30.0
20.0 20.0
10.0 10.0
0.0 0.0
Italy UK France Germany Hungary Denmark Italy UK France Germany Hungary Denmark
Nudge approval 95%−CI Nudge approval 95%−CI
Nudge: Carbon emission charge (3) Nudge: Red Cross (4)
100.0 100.0
90.0 90.0
80.0 80.0
Approval in percentages
Approval in percentages
30.0 30.0
20.0 20.0
10.0 10.0
0.0 0.0
Italy UK France Germany Hungary Denmark Italy UK France Germany Hungary Denmark
Figure 4.3 Bar charts for default rules, total support in % (unweighted)
70.0
60.0
50.0
54.0
40.0 49.1
40.4 42.2
30.0 37.3
20.0 25.3
10.0
0.0
Italy UK France Germany Hungary Denmark
Figure 4.4 Bar chart for subliminal ads, total support in % (unweighted)
one hand and Italy, the United Kingdom, France, and Germany on the
other. The first two showed significantly lower levels of support, though
majorities approved.
Default rules
Default rules are often the most prominent and effective nudges. We asked
respondents about five potentially controversial kinds: (1) government
encouragement (without a mandate) of automatic enrollment in green
energy; (2) governmentally mandated green energy defaults; (3) defaulting
air travelers into the payment of carbon offsets; (4) defaulting taxpayers
into a 50 Euro (or equivalent) payment to the Red Cross; (5) requiring large
grocery stores to place healthy foods in a prominent, accessible location. We
also asked respondents about (6) requiring people to say, when they receive
a driver’s license, whether they wanted to be organ donors. Active choosing
is not a default rule, but because it is a form of choice architecture designed
to elicit people’s preferences, we group it with default rules here.
On average, 54.8 percent approved default rules across the six coun-
tries. In all nations, (1) and (2) received strong majority support (see
Figure 4.3). Majorities in all nations except Denmark favored (5).
E urope 41
81.8
70.0 75.0
69.4
60.0
57.2
50.0 54.2
40.0 44.4
30.0
20.0
10.0
0.0
Italy UK France Germany Hungary Denmark
70.0 72.4
60.0 62.2
50.0 54.9
51.7
40.0 46.2
30.0
30.1
20.0
10.0
0.0
Italy UK France Germany Hungary Denmark
In all nations, both (3) and (4) were rejected by substantial majorities
(see Figure 4.3), which helps account for the relatively small margin of
majority support for all interventions in this category. Interestingly, the
nudge “encouragement of green energy” (1) is the only one without a
significant difference between the two groups of countries. There was
majority approval of (6) in all countries, with the interesting exception of
Germany.
42 Europe
Other mandates
Requiring (1) sweet-free cashier areas and (2) meat-free days in cafeterias
in public institutions are relatively strong government interventions. Both
ideas have produced controversy in European politics. To our knowledge,
while retailers and canteens in some countries increasingly experiment
with such choice architecture, they have not been tested in representa-
tive European surveys before. Sweet-free cashier areas can be regarded as a
nudge for consumers; meat-free days go far beyond a nudge.
The average approval rate across countries is 59.6 percent. Results in
Figure 4.5 show approval for sweet-free cashier zones in supermarkets by
majorities in all countries, except for Hungary. Somewhat surprisingly,
even a meat-free day in cafeterias in public institutions is approved by
majorities, except for Hungary and Denmark.
but the effect is not a strong one and not the same in all six countries. Yet
again, our results suggest that it is the aim that the government wants to
achieve with the nudge that determines approval. But as the different results
in Denmark and Hungary show, country differences can matter a great deal.
One of our most noteworthy findings is that most Europeans, like most
Americans, reject nudges that take people’s money without their affirma-
tive consent, even if the underlying cause is appealing. Apparently they do
not want choice architects to produce economic or other losses by using
people’s inertia or inattention against them. There appears to be a general
moral principle here, one that imposes a presumptive barrier to certain
nudges: If people are to give up some part of their existing holdings, it must be because they
have affirmatively indicated their willingness to do so. We have evidence that this is
a widely shared moral principle. It might anchor a range of ethical judg-
ments and may even lie at the root of contract law, which often calls for
explicit consent before certain losses can occur.
At the same time, this principle leaves many open questions; it is also
subject to qualifications. Our own findings suggest that it applies to money
(and also bodily parts). Would it apply to any form of property (for example,
real property or copyright)? We suspect so. Would it also apply to time?
Again we suspect so. Recall that if the government is taking money from
people’s current selves for the benefit of their future selves, Americans do not
object (see Chapter 2); the same point holds for citizens of several European
nations as well. And if the point of the default rule is to compensate victims
of wrongdoing, the principle is unlikely to be violated at all; people would
not complain if thieves were required to return stolen money. As we have
noted, the principle is not meant as a general attack on the tax system.
But our evidence suggests that in any stylized case in which the government
is presuming something like a donation—as when a default rule requires such
a donation without explicit consent—most people will react unfavorably.
Perhaps they believe that donations, as such, require personal responsibility.
Far more work remains to be done on these questions, above all to identify the
boundary conditions of what we have described as a general moral principle.
In philosophical circles, there is an extensive literature on the subject
of manipulation. In ordinary language, the term is one of opprobrium,
which raises two distinct questions: What, exactly, is manipulation, and
what is wrong with it? We do not yet have anything like a “map” to peo-
ple’s answers to those questions. But subliminal advertising can be taken
as a defining example of unacceptable manipulation, because it influences
people without engaging their conscious or deliberative capacities. The
influence occurs surreptitiously. If the government engages in subliminal
advertising, people will not approve, because the use of such advertising
seems unambiguously manipulative.
Europe 45
National characteristics
Of the six nations, Italy and the UK are most favorably disposed toward
the nudges that we tested. In Italy, only one nudge (Nudge 14: sweet-free
cashier zones in supermarkets) is less popular than in most of the other
countries. Similarly, the UK is in the top ranks of approval 11 out of 15
times. (France and Germany cannot be so clearly ranked.) It is reasonable
to ask why Italy and the UK are comparatively receptive. We do not have an
answer to that question, but it is worthwhile to note that Italy is not known
to have a tradition or recent history of antipathy to paternalistic interven-
tions, and perhaps the recent experience of the UK, involving many uses of
behavioral science, has influenced public opinion.4
Both Hungary and Denmark are consistently less favorably disposed
toward nudges in general. The case of Hungary is not so puzzling. In that
nation, there is widespread distrust of social institutions, which has been
below the Organisation for Economic Co-operation and Development
(OECD) average for a long time.5 The legacy of Communism may lead
Hungarians to disapprove of government in general. At the same time,
Hungary is the country (from our subset) with the highest corruption
index, sliding even deeper down in past years.6 Moreover, it is below the
OECD level in voting in national elections.7 It is safe to hypothesize that
this lack of confidence did not improve with the Orban government. The
Hungarian findings also cast light on differences, within nations, with
respect to nudges: Citizens who distrust their government, or government
in general, will be less likely to approve of nudges, even if they approve
of the particular ends that those nudges would promote.8 We shall explore
this issue in detail in Chapter 6.
4 See David Halpern, Inside the Nudge Unit: How Small Changes Can Make a Big Difference (2015).
5 See Organisation for Economic Co-operation and Development, Confidence in Social Institu-
tions. Society at a Glance 2011: OECD Social Indicators (2011). The OECD Confidence in National
Institutions Index is based on the Gallup World Poll; it is based on questions regarding
confidence in the military, the judiciary and the national government. See also the Trans-
parency International Corruption Index at www.transparency.org/country/HUN.
6 See Id.
7 See Organisation for Economic Co-operation and Development (OECD) (2011), Voting.
In Society at a Glance 2011: OECD Social Indicators. http://dx.doi.org/10.1787/soc_glance-
2011-29-en. However, voting in the UK and France is even lower.
8 For a related finding, see David Tannenbaum et al., On the Misplaced Politics of Behav-
ioural Policy Interventions, Nature Human Behaviour 1(0130) (2017).
46 Europe
With respect to Denmark, our findings are far more difficult to explain.
That nation is not exactly known for its distrust of government, or for its
firm opposition to anything that smacks of paternalism. Denmark has had
one of the highest levels of trust in government from all OECD countries.9
However, while trust in politicians on a communal and regional level has
remained high, there has been a decline in trust in national politicians and
government over the last years. The results of a national survey in 2015
show that the trust in Danish politicians fell from 70 percent in 2007 to
28 percent in June 2015, an all-time low.10 In particular, our results might
be related to distrust in the new conservative policy landscape after the
federal elections in 2015. The new government had just started its term a
few months before the survey was executed. But overall, Denmark regu-
larly ranks first or second in international corruption rankings and trust in
government is still comparatively high. Some controversial health-related
interventions in Denmark (including a tax on foods with high levels of
saturated fats) might have contributed to our findings.
9 See EU European Commission, Public Opinion in the European Union. Standard Eurobarometer
No. 83. Brussels: EC (2014). See also Organisation for Economic Co-operation and Develop-
ment, Confidence in Social Institutions. In Society at a Glance 2011: OECD Social Indicators (2011).
10 www.altinget.dk/artikel/historisk-faa-danskere-stoler-paa-politikerne?ref=newslett
er&refid=17813&SNSubscribed=true&utm_source=Nyhedsbrev&utm_medium=e-
mail&utm_campaign=altingetdk.
E urope 47
Larger themes
In Europe, there is strong majority support for nudges of the sort that have
been adopted, or under serious consideration, in democratic nations. If
respondents believe that a nudge has legitimate goals, and that it fits with
the interests or values of most people, they are likely to favor it. At the same
time, the citizens of six nations reject nudges that offend two principles
that command a consensus: First, government should not take people’s
money without their explicit consent; and second, government should not
manipulate people (at least in the defining case of subliminal advertising).
Despite the general European consensus, we find markedly lower levels
of support for nudges in two nations: Hungary and Denmark. In Hungary,
this finding is best explained by reference to reduced levels of trust for
government—a point that confirms the intuition that when distrust of
the competence or the motivation of public officials is high, even choice-
preserving interventions will be unwelcome. Lower levels of support in
Denmark are more challenging to explain.
In Europe, we have generally been unable to link political affiliations or
demographic variables to support for (or opposition to) nudges. Among the
few exceptions are: somewhat stronger female approval for the tested nudges;
a tendency (as expected) for Green Party voters to support environmental
nudges; and lower levels of support among European liberals for health nudges.
We do not doubt that people with certain political convictions are a
bit like the citizens of Hungary and Denmark, and therefore suspicious of
any government action, whether it consists of nudges, taxes, subsidies, or
mandates. But notably, we have been unable to find clear and consistent
evidence to this effect for any political party within Europe. It is also true
that some nudges seem to split Europeans along political lines. But when
this is so, it is because of the particular direction in which people are being
nudged—not because they are being nudged as such.
Appendix to Chapter 4
Table A4.1 Samples, sampling, and methodology
Country Sample size Representativeness Survey method Weighting Sample Recruiting for the Census/Population Frame of the survey
method panel
Italy N=1,011 Online representative CAWI No Quota Offline and 35 mio internet No frames
for gender, age, region Omnibus weighting sampling online users, 18–64 years
UK N=2,033 F2f representative for CAWI RIM Quota Online 50.9 mio internet About saving
gender, age, region Omnibus sampling users, 18+ years and spending
habits
France N=1,022 F2f representative for CAWI Target Quota Online 41.05 mio internet About views on
gender, age, region Omnibus sampling users, 16–64 years the Ukraine
Germany N=1,012 Online representative CAWI RIM Quota Offline and 55.06 mio internet About views on
for gender, age, region Omnibus sampling online users, 14+ years the economy
Hungary N=1,001 F2f representative for CAWI ad RIM Quota Offline 7.35 mio internet Ad hoc, no
gender, age, region hoc sampling users, 15–69 years other frames
Denmark N=1,000 F2f representative for CAWI Target Quota Offline 4.54 mio internet About con-
gender, age, region Omnibus sampling users, 18+ years sumer goods
and the Great
Belt Bridge
Notes: “f2f (face to face) representative” means representative for the resident population. “Online representative” means representative for private internet users.
“CAWI” means Computer Assisted Web Interview. “Ad hoc” is used in Hungary where no omnibus survey was available. “RIM (Random Iterative Method) w eighting”
and “target weighting” are statistical weighting methods applied to ensure validity of the multidimensional model when not every group of the population is
equally represented in a sample. “Quota sampling” means that data collection was done following quotas for specific socio-demographic c haracteristics, and
then the observations were weighted according to their frequency in the population. (The exception is Italy, where no weighting was needed.) “Frames” might
unintendedly influence answers in omnibus surveys with multiple unrelated questionnaires. While frames cannot be avoided in practice, it is important to know
which questions had been asked before the question of interest to estimate unintended influence. “Mio” means million.
Table A4.2 Overview of political parties in the surveyed countries
(1) Information: (2) Information: (3) Default rules (4) Manipulation (5) Other mandates
Government campaigns Governmentally
mandated nudges
Male −2.105** −3.160*** −4.509*** −5.217*** −7.661***
(.671) (.723) (.661) (1.166) (.879)
[−3.420,−.790] [−4.577,−1.742] [−5.805,−3.213] [−7.502,−2.932] [−9.383,−5.939]
Age (categories) .407*** .127 .705*** .566** .037
(.111) (.120) (.109) (.193) (.146)
[.189,.625] [−.108,.362] [−.920,−.491] [−.944,−.187] [−.249,.322]
Political attitude
Conservative ref. ref. ref. ref. ref.
Left-wing −1.724 −.593 1.153 −7.165*** 1.46
(.987) (1.064) (.973) (1.715) (1.293)
[−3.658,.210] [−2.678,1.492] [−0.754,3.059] [−10.526,−3.804] [−1.074,3.993]
Liberal −2.88 −7.912*** −3.750* −13.760*** −6.314**
(1.618) (1.745) (1.595) (2.809) (2.120)
[−6.052,.292] [−11.332,−4.492] [−6.876,−.625] [−19.266,−8.255] [−10.468,−2.159]
Green −.920 −1.774 5.131*** −19.736*** 6.168**
(1.526) (1.645) (1.504) (2.651) (1.999)
[−3.910,2.071] [−4.999,1.450] [2.183,8.079] [−24.931,−14.540] [2.250,10.085]
Populist & others −5.370*** −5.679*** −3.170** −7.436*** −4.804**
(1.128) (1.217) (1.112) (1.960) (1.478)
[−7.582,−3.159] [−8.064,−3.295] [−5.350,−0.990] [−11.277,−3.595] [−7.701,−1.907]
(Continued)
(1) Information: (2) Information: (3) Default rules (4) Manipulation (5) Other mandates
Government campaigns Governmentally
mandated nudges
Don’t know / did not −5.749*** −6.554*** −2.724** −8.024*** −4.197**
vote (1.027) (1.108) (1.012) (1.784) (1.346)
[−7.763,−3.736] [−8.724,−4.383] [−4.708,−0.739] [−11.521,−4.528] [−6.834,−1.560]
Obs. 7,079 7,079 7,079 7,079 7,079
Wald Chi^2 69.34 84.81 141.19 89.23 132.63
p-value (.000) (.000) (.000) (.000) (.000)
ICC (country) .069 .076 .043 .027 .070
(.037) (.041) (.024) (.016) (.038)
Note: * p≤.05; ** p≤.01; *** p≤.001. Estimates of a 2-level random intercept model. Standard errors (Confidence intervals) in parentheses. Dependent vari-
ables are the average nudge groups by intrusiveness (Min: 0; Max: 100). The intraclass correlation coefficient (ICC) is the proportion of total variance that is
attributed to the cluster “country.” “Ref.” means “reference variable”, i.e., a variable that serves as a baseline to measure the deviation of other related variables.
5
A Global Consensus?
Not Quite
The discussion can be taken to offer five general lessons. First, citizens in
diverse nations generally approve of nudges, at least of the kind that have
been adopted or are under serious consideration in recent years. Second,
citizens do not approve of nudges that they perceive to be inconsistent with
the interests or values of most choosers, such as a default rule by which
men’s last name would automatically change to that of their wives. Third,
citizens do not approve of nudges that are perceived as having an illicit
goal, such as religious or political favoritism. Fourth, citizens object to
manipulation, but they define it quite narrowly, as in the case of subliminal
advertising. Fifth, and quite surprisingly, political affiliation is generally a
weak predictor of citizens’ reactions to the tested nudges.
In this chapter, we offer results from eight countries: Australia, Brazil,
Canada, China, Japan, Russia, South Africa, and South Korea. These nations
were chosen in order to obtain a broad sample of countries with diversity
along identifiable lines. We include countries widely distributed on a scale
from liberal democracies with freedom of speech to authoritarian one-
party regimes. We also include four of the five BRICS countries (BRICS is
54 A Global Consensus ? Not Quite
1 Unfortunately, we could not cover India with our online survey design due to many
different languages, a high sample size needed to capture the different regions and
minorities, and a surprisingly low internet penetration rate.
2 See Vipin Gupta et al., Cultural Clusters: Methodology and Findings, J. World Bus. 37(1)
(2002), 11–5; Robert J. House et al., Culture, Leadership, and Organization: The GLOBE Study of
62 Societies (2004); Robert J. House et al., Strategic Leadership Across Cultures: The GLOBE Study of
CEO Leadership Behaviour and Effectiveness in 24 Countries (2014). The ten “culture clusters” used
typically in cultural studies (e.g., in the GLOBE study, House et al., 2014) are South Asia,
Anglo, Arab/Middle Eastern, Germanic Europe, Latin Europe, Eastern Europe, Confucian
Asia, Latin America, (Sub-Sahara) Africa, and Nordic Europe. Together with European
data collected in 2015 (see Chapter 3), we cover all clusters except for two (“Southern
Asia” and “Middle Eastern”).
3 www.internetlivestats.com/internet-users-by-country/.
4 An earlier version of this chapter has been published as: Cass R. Sunstein, Lucia A. Reisch
and Julius Rauber, A Worldwide Consensus on Nudging? Not Quite, But Almost, Regulation
and Governance 12(1), 3–22, doi:10.1111/rego.12161.
A G lobal C onsensus? N ot Q uite 55
As we shall see, the first hypothesis was generally supported, but with an
important qualification: The first three lessons, and the fifth, can indeed be
found in essentially all of the nations that we studied, but the fourth (for-
bidding manipulation via subliminal advertising) cannot. As we shall also
see, the second hypothesis was supported with respect to China but not
with respect to Russia (whose citizens look more like those of the United
States and Europe). In addition, we found a number of surprises, above all
involving Japan (which showed unusually low approval rates) and South
Korea (which showed unusually high approval rates).
The most general lesson is that majority support for nudges cuts across
many nations with diverse cultures, political inclinations, and histories.
At the same time, our largest finding, which we did not anticipate, is that
the nations of the world can be provisionally grouped into three catego-
ries. The first, consistent with the first hypothesis and the existing US and
European data, reflects all of the five lessons sketched above. Of the nations
for which data are available, this is the largest group of the nations tested
thus far. Call these principled pro-nudge nations.
The second category, consistent with data from Denmark and Hungary,
generally shows majority approval but significantly lower approval rates;
Japan now joins this category. Call these, cautiously pro-nudge nations. The
third category, identified for the first time here, consists of nations with
massively high approval ratings. China and South Korea are the current
examples. (Recall that Russia is not included.) Call these, overwhelmingly
pro-nudge nations.
We suspect that many and probably most other nations would fall into
one of these three categories. We cannot, of course, exclude the p ossibility
that some nations would show an altogether different pattern—with,
for example, far lower approval ratings than what we find in Denmark,
Hungary, and Japan (anti-nudge nations), or with divergent approval rates
across various categories of nudges (selectively pro-nudge nations).
Our main goal in this chapter is to report on the various national find-
ings, without offering a full account of why nations fall into one of the
three categories. By themselves, our findings do not provide any such
56 A Global Consensus ? Not Quite
The study
on the exchange rate of the currency and its average income. As before, the
questions were presented in a randomized order.5
To ensure high quality samples, we included a range of validity and
robustness checks. Apparently inattentive or careless respondents were
excluded by employing a time filter (sorting out respondents who used
less than half of the median time needed to answer the survey) as well as by
adding two attention filters in the survey.6 Responses were allowed to enter
the final sample only when they met these attention standards and were
provided by adults (18 years and older) who lived in the respective country
and used its official language. The latter was ensured by a language default
using the language of the browser of a participant. In Canada, participants
could choose between French and English. Respondents also were forced
to answer all questions (i.e., no skipping and “cherry picking”). Only fully
completed questionnaires were accepted.
Field work started with a soft launch of ten percent of the data in all
countries concurrently in November 2016. Results were checked for con-
sistency, validity, and robustness. Minor adaptations were made for the
remaining 90 percent of the sampling. Field time ended after about five
weeks in December 2016.
“Education” was measured in two ways: (1) the usual brackets of the
countries’ statistics (“highest degree reached”), allowing limited compa-
rability; and (2) “number of years of formal education,” which can more
easily be compared against the backdrop of the respective country specif-
ics such as average education level. “Income” must be understood in light
of the country’s income distribution and level to be useful; we therefore
developed and applied an algorithm based on the gross household median
income in each country.
Political attitude was measured in two ways: first, by choosing “political
party voted for in the latest election” (except for China, which has a one-
party system) from the full set of available political parties in the respective
country that received at least five percent of the votes in the last country-
wide election; and second, by a self-assessment political preference item
(“Where would you place yourself on this scale?”) presented as a Likert
scale ranging from (1) denoting “extremely liberal (left)” to (7) denoting
“extremely conservative (right).” The second approach was introduced as
a robustness check, and it also provided quantitative input in the multilevel
analysis described in the following paragraph. Admittedly, both measures
are rough, and hence our results should be interpreted cautiously.
Results
Approval rates
The country data sets were merged into one data set. Approval rates were
calculated per nudge and per country. Due to its nested character, the data
were suited for a multilevel analysis. For the latter, five independent vari-
ables were constructed, mirroring the analysis of the European country
data. As before, the 15 nudges were clustered with respect to their level
of intrusiveness in five clusters; average approval rates for each dependent
variable were calculated. Coding and analysis was done with SPSS. Analyses
were conducted for unweighted and weighted samples.7
7 There were only marginal differences between the two approaches. Regarding the
approval rates, the largest difference between weighted and unweighted samples exists
for the nudge “healthy food placement” in Japan, with five percentage points (weighted
sample: 47 percent; unweighted sample: 42 percent). For all other nudges, maximum
deviation is three percentage points between the weighted and unweighted samples in
all countries. With respect to significant coefficients in the multilevel analysis (Table 5.1),
A G lobal C onsensus? N ot Q uite 59
there were only two differences between weighted and unweighted samples: the age
coefficient in Column 1 becomes insignificant when using the unweighted sample; the
coefficient of “years in school” becomes significant when using the unweighted sample.
8 Note that Nudge 12 (“The federal government requires movie theaters to run public
education messages designed to discourage people from smoking and overeating”) was,
in the present study, moved from Nudge Cluster 1 (“pure governmental information
campaigns”) to Nudge Cluster 2 (“mandatory disclosure requirements”). This change
was a result of what we found to be convincing arguments with respect to our European
study (Chapter 3). Statistics show that the results of the European study are still largely—
though not fully—comparable with the present one.
60 A Global Consensus ? Not Quite
China and South Korea, strong majorities favor default rules that are widely
disapproved in most other nations. Here is evidence against Hypothesis 2:
the unusually high approval ratings come from China and South Korea, not
China and Russia.
With respect to healthy food placement and active choosing for organ
donation, the picture is broadly consistent across nations. For healthy food
62 A Global Consensus ? Not Quite
placement, Japan is yet again the evident outlier. For organ donation, China
and South Korea show what is, for those nations, anomalously low approval
ratings. Majorities disapprove in Russia as well as Japan. The Russian case
is interesting and not simple to explain, though it is likely connected with
identifiable (though to our knowledge not yet identified) aspects of the
political and cultural backdrop.
As we have noted, previous work shows high levels of disapproval of
subliminal advertising (along with significant support), even for what
might seem to be a good cause, and the standard pattern is roughly observed
in Canada, Japan, and Russia. One possible way to think about such data is
A Global C onsensus? N ot Q uite 63
Nudge clusters (1) Information: Government (2) Information: Governmentally (3) Default (4) Subliminal (5) Other
campaigns mandated nudges rules advertising mandates
and hunting?). If women are more supportive of the nudges tested here, it
is probably because of the particular goals of those nudges.
The influence of age is strong but operates differently for different nudges.
Older people tend to favor less intrusive interventions—such as information
campaigns and information nudges that are mandated by the government—
significantly more than younger people. Similarly, a meat-free day and
sweet-free cashier zones are favored more strongly by older survey partici-
pants. At the same time, younger people are more likely than older people
to approve of more intrusive interventions (such as manipulative messages
and default rules). We would not make much of these findings.
Education (measured by school attendance in years) has a weaker influ-
ence, and it cuts in intriguingly different directions: The higher the number
of years in school, the higher the approval level for governmentally man-
dated information nudges and the lower the approval level for subliminal
advertising. It is plausible to speculate that more formally educated people
are highly receptive to information as a regulatory tool; and they might
be more skeptical of any use of government power to manipulate people.
A mixed picture emerges with respect to the influence of participants’
self-assessed political attitude. As expected, acceptance for nudges rises with
the grade of “liberalism” (meaning left-of-center) for three out of the five
nudge types (2, 3, 5). Interestingly, the opposite is true for subliminal
advertising, which is more likely to be supported by conservatives than by
liberals. In general, and importantly, political attitudes have only a modest
effect on approval rates, consistent with Chapters 2 and 4.
9 There are some examples for interventions based on behavioral insights in these coun-
tries: According to the Moscow Times, Russia had planned the introduction of “traffic light”
food labeling in 2017. Brazil adopted a law in 1997 regarding organ donor choice when
getting the driver’s license; however, the law was repealed in 1998 (http://news.bbc.
co.uk/1/hi/health/7733190.stm).
A Global C onsensus? N ot Q uite 67
10 See OECD, “Confidence in National Government in 2014 and its Change since 2007” in
Government at a Glance 2015 (2015); OECD, Trust and Public Policy: How Better Governance Can Help
Rebuild Public Trust (2017).
11 www.oecd.org/gov/GAAG2013_CFS_JPN.pdf.
12 See OECD, “Confidence in National Government in 2014 and its Change Since 2007” in
Government at a Glance 2015 (2015); OECD, Trust and Public Policy: How Better Governance Can Help
Rebuild Public Trust (2017).
13 “The Chinese trust in their government has been rising steadily as Chinese perceive that
their government is acting for their best interests—rather than for a privileged few”
www.quora.com/Do-Chinese-citizens-trust-their-government (accessed February 20,
2017). See also Pew Research Center, Global Attitudes and Trends (www.pewglobal.
org/2013/05/23/chapter-1-national-and-economic-conditions/). According to the
Edelman Trust Barometer, trust percentage in government rose again in 2018; as a result,
68 A Global Consensus ? Not Quite
people have high expectations that the state will raise living standards through
direct control over investments and markets, and on average, living standards
have improved markedly; the government has delivered in this respect.
We suspect, though we cannot prove, that these various explanations
capture a large part of the picture—but not all of it. Begin with China, where
approval rates tend to be highest of all. One reason could be that environ-
mental issues in most of China are severe, and the adverse effects can be felt
directly by the citizens, leading to general enthusiasm for nudges that involve
the environment, health, or safety. Air pollution has received sustained
attention in China, and during our field time, Premier Li publicly called for
cleaner energy sources to adhere to the Paris Agreement; 23 Chinese cities
had issued “red alerts” in December 2016 due to alarmingly unhealthy air
pollution levels. It is also possible that Chinese people do indeed trust their
government strongly and they genuinely approve most of its policies.
But it may also be relevant that in China, people are used to an authori-
tarian regime, run by the Chinese Communist Party, which intrudes on
people’s private decisions through mandates and bans (as, for example,
through the one child policy and a recent plan to introduce a national
smoking ban in public places). If mandates and bans are background facts,
nudges might seem entirely unobjectionable.
Yet another possibility is that even though they were guaranteed a nonymity,
our respondents felt some pressure to declare support for the r elevant policies.
Consider the “Citizens Score,” used by the Chinese g overnment to classify its
citizens into “good” or “bad” citizens; the existence of the score might act
as a strong incentive to approve (online) everything the government plans.14
In short, our results, showing stunningly high approval rates, might reflect a
form of “preference falsification.”15
What about South Korea? We did not expect to find the patterns there, and a
full account would require a detailed investigation. The markedly high approval
rates for most nudges might again be a product of enthusiasm for the policy
goals and of general trust in government. In addition, there has been consider-
able discussion of nudging in the South Korean press. Though we did not use
the term “nudge,” and though we would not claim that press discussions are
causal here, the idea of choice-preserving interventions, designed to promote
health and safety goals, may well be familiar in the South Korean culture.
On the other hand, the high approval rates can be seen as surprising
against the background of the two-month-long mass protests during our
field time against the former President Park Geun-hye, who was accused of
corruption. There was a threat of declaration of martial law to quell public
protests. In the recent past, people in South Korea showed low levels of con-
fidence in their government, and their suspicion with respect to corruption
equaled that of Hungary.16 Apparently public concerns about corruption,
and about the current government, were insufficient to produce significant
levels of disapproval of the kinds of policies tested here—a fact that may
well attest to the deep cultural receptivity, in South Korea, to those policies.
Lessons
Studying diverse nations, we find strong majority support for nudges, with
the important exception of Japan, and with spectacularly high approval
rates in China and South Korea. The largest conclusion is that the nations of
the world appear to fall into three groups: (1) a sizeable group of nations,
mostly liberal democracies, where strong majorities approve of health and
safety nudges; (2) a small group of nations where overwhelming majori-
ties approve of nearly all nudges; and (3) a small group of nations where
majorities generally support nudges, but where the level of support is
markedly lower than in nations that fall in category (1).
With respect to cross-national differences, much remains to be learned
and our explanations have been tentative and speculative; this is an important
domain for further work and for the development of testable hypotheses. For
example, we do not know whether the very high levels of support in China
reflect trust in government, enthusiasm about the policy goals, adaptation to
the extensive use of government power, or some form of “preference falsi-
fication,” producing misleadingly high levels of support in surveys.
Nor do we know, as yet, whether many countries fall within the cat-
egory of overwhelmingly pro-nudge nations, now containing only China
16 See OECD, “Confidence in National Government in 2014 and its Change since 2007” in
Government at a Glance 2015 (2015).
70 A Global Consensus ? Not Quite
Appendix to Chapter 5
1 An earlier version of this chapter was published as Cass R. Sunstein, Lucia A. Reisch and
Micha Kaiser (forthcoming), Trusting Nudges? Lessons from An International Survey, Journal
of European Public Policy, www.tandfonline.com/doi/full/10.1080.13501763.2018.1531912.
2 This data has been provided by the Flemish government that followed our survey
procedure. For Flemish results see: Veerle Beyst and Kristof Rubens (2018), Wordt “nudging”
in het beleid aanvaard in Vlaanderen?, VTOM 2018/4, pp. 53–65.
72 Trusting nudges
3 See Ronald Inglehart et al. (eds.), World Values Survey: Round Six—Country-Pooled (2014). Data-
file Version: www.worldvaluessurvey.org/WVSDocumentationWV6.jsp. Social trust was
measured by the questions from the World Values Survey (WVS): “Would you say that
most people can be trusted?” and “How much do you trust people from the following
various groups”.
4 E.g., A. Franzen and D.Vogl, 2013,Two Decades of Measuring Environmental Attitudes: A Com-
parative Analysis of 33 Countries, Global Environmental Change 23(5), 1001–8; Wouter Poortinga,
Linda Steg, and Charles Vlek (2004), Values, Environmental Concern, and Environmental
Behavior: A Study into Household Energy Use, Environment and Behavior 36(1), 70–93.
5 Measured by the question: “How much are you concerned about the environment?”.
6 Note that the aim of this research was not to compare the approval of different policy
tools such as legislation, taxes, or behavioral nudges, nor the different ways nudges are
framed, e.g., as win or loss. Other studies have done that.
7 J. Bhawra, J. L. Reid, and C. M. White et al. (2018), Are Young Canadians Supportive of
Proposed Nutrition Policies and Regulations? An Overview of Policy Support and the
Impact of Socio-demographic Factors on Public Opinion, Canadian Journal of Public Health.
Trusting nudges 73
The study
Survey instrument
We employed a questionnaire with 53 questions including socio-demo-
graphic variables; the list of 15 nudges in a randomized order as employed
in our earlier studies; a measure of political attitudes; questions measuring
psychological constructs (such as social trust and trust in government, per-
ceived freedom of choice) as well as variables describing individual factors
(such as perceived individual health, environmental concern, social trust
as well as consumption practices, such as smoking and drinking habits).
The complete survey instrument, as the descriptive statistics of the under-
lying data set, and the full list of variables employed have been published
elsewhere.10
As before: The questionnaire was fully structured, and respondents
were required to follow them as provided. Each item was shown on a
single screen. Answering categories were adapted to the respective ques-
tions and ranged from Likert scales to binary schemes. Except for the
socio-demographic questions, all items were randomized. As in all earlier
surveys, respondents were prompted with the question “Do you approve
or disprove of the following hypothetical policy?” The answer categories
were “approve” or “disapprove.”
With respect to “trust in institutions,” we used two different questions
to reduce the risk of methodological artifacts. The first was taken from the
World Value Survey: “How much do you trust in the following institu-
tions?” Then a set of public institutions was listed (namely: the armed
forces; the police; the courts; the government; political parties; parliament;
8 To ensure the same approach and level of quality of the Flemish sampling and survey
processes (and later on, the Mexican study), we developed a Standard Operation Proce-
dure on how to run our survey; it is available from the authors on request.
9 www.qualtrics.com.
10 See Appendix A1 and A2 respectively in Cass R. Sunstein, Lucia A. Reisch and Micha
Kaiser (forthcoming), Trusting Nudges?, supra note 1.
Trusting nudges 75
the civil service; universities; the European Union; the United Nations).
The second item asked: “How much do you trust governmental institu-
tions?” We also asked whether people believe in the free market as the best
way to solve environmental and economic problems, a question used in
environmental research. All items were to be answered on a seven-point
Likert scale.
As in previous surveys, statistical equivalence of the questionnaire was
ensured by professional translation of the new questionnaire items from
English in the respective languages, followed by a back-translation into
English. The Flemish questionnaire was translated, back-translated, and
adapted in full. Due to the high internet penetration rates in the covered
countries, we could assume that answers were not systematically skewed
due to lack of internet access or proficiency.
Statistical analysis
The statistical analysis took place in several steps and with several meth-
odological approaches. (In the present chapter, we report only on the main
results.) In a first step, in order to get an overview of whether and how
this large number of variables (23) were interlinked, we drew a correlation
heatmap indicating correlations among all variables (Figure 6.1). On the
basis of the heatmap, we selected obviously correlating variables as identi-
fied by the map and looked into those more in depth. We then undertook a
multilevel regression of all variables and nudge approval (Table 6.1), tested
the robustness of the results with the help of a decision tree analysis, and
estimated the size of the probabilities. For the regressions and the machine
learning algorithms, the 15 nudges were categorized in five nudge clusters
as used in Chapter 5.
Results
At the same time, the map does suggest some expected results. Meat con-
sumption seems to be negatively correlated with approval of “a meat-free
day in public canteens” (Nudge 15); smokers disapprove of government
campaigns (and subliminal advertising) against smoking (Nudge 12),
and people who drink alcohol more frequently disapprove of nudging in
general. To that extent, behavior seems to play a role; people do not want
to be nudged to stop doing something that they like to do, and are now
doing. In a way, that should not be surprising, but it might have been
predicted that people engaging in harmful behavior (such as smoking)
might be especially supportive of efforts to reduce that behavior.
Trust in institutions
The relationship between trust in institutions and nudge approval was
confirmed by weighted regression, where the effects were strong and
significant. As expected, we also found a significant negative relationship
between “belief in markets” and nudge approval. (Note parenthetically
that we might have tested nudges that promote reliance on markets, in
which case the relationship would be expected to be positive.) Column
(1) in Table 6.1 shows the regression results for all nudges together as well
as for the five nudge clusters.
Table 6.1 Weighted OLS regression for different nudge clusters (2018 survey)
Clusters
(1) (2) (3) (4) (5) (6)
Overall Government Information Default rules Subliminal ads Other
approval campaigns nudges mandates
GER 0.0316*** 0.0165 0.0494*** −0.0169 0.0986*** 0.1394***
(0.012) (0.014) (0.015) (0.014) (0.025) (0.020)
DEN −0.0689*** −0.0800*** −0.1041*** −0.0776*** −0.0540** 0.0193
(0.011) (0.014) (0.017) (0.014) (0.024) (0.020)
KOREA 0.1390*** 0.1289*** 0.1961*** 0.1257*** 0.3433*** 0.0064
(0.014) (0.017) (0.018) (0.018) (0.031) (0.027)
BE 0.0413*** 0.0334** 0.0219 0.0046 0.1728*** 0.1267***
(0.011) (0.014) (0.016) (0.014) (0.024) (0.020)
Male −0.0188*** −0.0130 −0.0169* −0.0104 −0.0124 −0.0590***
(0.007) (0.009) (0.010) (0.009) (0.016) (0.013)
Age −0.0006** 0.0007** −0.0000 −0.0014*** −0.0024*** −0.0004
(0.000) (0.000) (0.000) (0.000) (0.001) (0.000)
Yos −0.0032*** −0.0015 −0.0031*** −0.0034*** −0.0060*** −0.0040***
(0.001) (0.001) (0.001) (0.001) (0.002) (0.001)
City 0.0045** 0.0052* 0.0068** 0.0036 0.0079 0.0011
(0.002) (0.003) (0.003) (0.003) (0.005) (0.004)
Married 0.0055 0.0065 −0.0053 0.0053 0.0162 0.0154
(0.008) (0.010) (0.011) (0.010) (0.019) (0.014)
Noc 0.0060* 0.0003 0.0022 0.0082** −0.0003 0.0165***
(0.003) (0.004) (0.004) (0.004) (0.007) (0.006)
Income −0.0015 −0.0005 0.0009 −0.0036** −0.0038 0.0009
(0.001) (0.001) (0.002) (0.001) (0.003) (0.002)
Money left 0.0000 0.0077 0.0127 −0.0142 0.0215 0.0012
(0.008) (0.009) (0.010) (0.009) (0.016) (0.013)
Car 0.0047 −0.0086 0.0198 0.0011 0.0079 0.0116
(0.009) (0.011) (0.012) (0.011) (0.019) (0.015)
Politics −0.0053** −0.0068** −0.0047 −0.0065** 0.0088 −0.0077*
(0.002) (0.003) (0.003) (0.003) (0.005) (0.004)
Native −0.0349*** −0.0200 −0.0361** −0.0219 −0.0824*** −0.0705***
(0.012) (0.015) (0.016) (0.015) (0.028) (0.019)
Smoke −0.0100 −0.0331*** −0.0102 0.0133 −0.0749*** −0.0122
(0.008) (0.009) (0.010) (0.010) (0.017) (0.014)
(Continued)
Trusting nudges 79
Clusters
(1) (2) (3) (4) (5) (6)
Overall Government Information Default rules Subliminal ads Other
approval campaigns nudges mandates
Alcohol −0.0092*** −0.0101** −0.0152*** −0.0085** −0.0032 −0.0038
(0.003) (0.004) (0.004) (0.004) (0.007) (0.006)
Meat −0.0120*** 0.0054 −0.0087* −0.0102** −0.0128* −0.0481***
(0.004) (0.004) (0.005) (0.004) (0.008) (0.006)
Health 0.0007 0.0075* −0.0040 −0.0021 0.0146** −0.0009
(0.003) (0.004) (0.004) (0.004) (0.007) (0.006)
Swb −0.0057 −0.0092** −0.0037 −0.0059 0.0003 −0.0057
(0.003) (0.004) (0.005) (0.004) (0.008) (0.006)
Notes: “Yos” means “years of schooling”. “Noc” means “number of children”. “Swb” means “subjec-
tive well-being”.
Further results
The same is true of environmental concern: results are strong, as expected.
Other results from the regression analysis are worth reporting, though they
are less significant. A higher formal education (years of schooling) is cor-
related with lower approval rates toward nudges on average. City dwellers
tend to approve the tested nudges more than people who live in villages
or in the countryside. The number of children is positively correlated with
approval rates. Those who are left-of-center seem to approve of the tested
nudges more than conservatives do.
Revisiting our categorization of countries regarding nudge approval we
compiled the results from the three study waves (2015, 2016, and 2017/18),
80 Trusting nudges
.9 .8
P(approval=1)
P(approval=1)
.85 .7
.8
.6
.75
.5
.7
.4
10 20 30 40 50 60 70 10 20 30 40 50 60 70
Trust in institutions Trust in institutions
N3 N4
.9
.7
.8
P(approval=1)
P(approval=1)
.6
.7
.5
.6
.5 .4
10 20 30 40 50 60 70 10 20 30 40 50 60 70
Trust in institutions Trust in institutions
N5 N6
.75 .95
.7 .9
P(approval=1)
P(approval=1)
.65 .85
.6 .8
.55 .75
.5 .7
10 20 30 40 50 60 70 10 20 30 40 50 60 70
Trust in institutions Trust in institutions
.6
.9
P(approval=1)
P(approval=1)
.5
.8
.4
.7 .3
10 20 30 40 50 60 70 10 20 30 40 50 60 70
Trust in institutions Trust in institutions
N9 N10
.6
.9
P(approval=1)
.5
P(approval=1)
.8
.4 .7
.3 .6
10 20 30 40 50 60 70 10 20 30 40 50 60 70
.4 .7
P(approval=1)
P(approval=1)
.35
.6
.3
.5
.25
.2 .4
10 20 30 40 50 60 70 10 20 30 40 50 60 70
Trust in institutions Trust in institutions
N13 N14
.9 .7
.8
P(approval=1)
P(approval=1)
.6
.7
.6 .5
.5
.4
10 20 30 40 50 60 70 10 20 30 40 50 60 70
Trust in institutions Trust in institutions
N15
.7
.6
P(approval=1)
.5
.4
.3
10 20 30 40 50 60 70
Trust in institutions
Discussion
In some countries, policymakers have learned to tread around behavio-
ral interventions with caution, in order to avoid being accused of being
“national nannies” or even worse, of manipulating their citizens. Policy
measures that lack public endorsement may well turn out to be less likely
to succeed and to induce the intended behavioral changes without major
unintended side effects. There are also questions about legitimacy, in the
normative as well as the descriptive sense (see Chapter 9).
As in earlier studies, we have found general approval of nudges alongside
marked national differences in levels of support, with Denmark on the least
positive side, South Korea and Mexico the most positive, and Germany,
Belgium, Ireland, and the US somewhere in between. As expected, support
generally seems to decrease as the level of state intervention increases, as
estimated along our five “nudge clusters” of levels of intrusion. (We would
take this finding with caution in view of two facts: (1) much turns on the
substance of the nudge, that is, the direction in which people are being
nudged, rather than the level of intrusiveness; and (2) consistent with (1),
people will approve of high levels of intrusion for egregious kinds of mis-
conduct, e.g., murder, rape, assault, and theft.) In addition, approval is
T rusting nudges 83
generally higher (or disapproval is lower) for those nudges that are targeted
to others—i.e., businesses—and lower for those that target people directly.
(We would also take this finding with caution. Many nudges applied to
people directly receive high levels of approval; consider calorie labels. At
the same time, some nudges applied to others would not receive approval;
consider a nudge designed to increase air pollution.) Those who engage in
the activity being nudged (e.g., smoking) are less likely to be supportive.
Our particular interest lay in the hypothesis that higher trust in public
institutions will be correlated with stronger support of nudges. This has
been confirmed. At the same time, people who believe in markets as the
best institution to solve environmental and economic problems are more
critical of nudges. Female gender was again found to be correlated with
approval of the tested nudges. Further, people’s own health concern and
health status had no influence on acceptance, and meat consumption only
on the (non)acceptance of the Nudge “meat-free days in cafeterias.” The
fact that approval rates in earlier tested countries have barely changed in
the past three years is noteworthy, particularly in the case of South Korea
where profound political changes have taken place.
For policymakers, our results convey relevant insights. Trust in public
institutions in general and environmental concern might be useful allies in
communicating about nudging and nudges. Endorsement of nudges in gen-
eral might increase when citizens are invited to participate, actively choose,
and offer feedback on planned interventions.11 If they can be expected or
reported, beneficial results in specific domains (health, environment, and
safety) or with respect to specific consumption habits (meat, alcohol, or
smoking) might be helpful in communicating with the public.
For purposes of both effectiveness and legitimacy, close engagement with
the public and attentiveness to its concerns can be exceedingly important.
It has been urged that a “one-nudge-fits-all” approach to behavioral public
policy is unlikely to be successful.12 Effective nudges, capable of receiv-
ing public acceptance, will more likely be developed with a process that
includes early participation of the affected groups, public scrutiny, and
deliberation—as well as transparent processes in governmental institutions.
1 See Peter John, How Far to Nudge? Assessing Behavioural Public Policy (2018).
1
12 See, e.g., OECD, Behavioural Insights and Public Policy: Lessons from Around the World (2018). See also
Xavier Troussard and René van Bavel, How Can Behavioural Insights be Used to Improve
EU Policy?, Intereconomics 53, 8 (2018).
84 Trusting nudges
Appendix to Chapter 6
13 See, e.g., Laura Haynes et al., Test, Learn, Adapt: Developing Public Policy with Randomised Controlled
Trials. Cabinet Office Behavioural Insights Team (2014); Joana Sousa Lourenco, Emanuele
Ciriolo, Sara Rafael Rodrigues Vieira de Almeida and Xavier Troussard, Behavioural Insights
Applied to Policy. Report No. EUR 27726 EN (2016).
Figure A6.1 (Continued)
Figure A6.2 Nudge approval among different time periods for South Korea (K),
Denmark (DK), and Germany (G)
Table A6.1 Samples and sampling in the different countries (2018 study): Types of representativeness and methodology (2018 survey)
Country Data Sample year Unmodified Representativeness Survey Weighting Sample Recruiting for Census/ Frame
provider sample size method method the panel Population of the
survey
Belgium GfK 2017/2018 1,002 Online CAWI No Quota Online 10 mio No
r epresentative for weighting sampling internet frames
gender, age, region users,18+
and education years
Denmark Qualtrics 2017/2018 966 Online CAWI RIM Quota Online 5.4 mio No
representative for sampling internet frames
gender, age, region users,18+
and education years
Germany Qualtrics 2017/2018 1,535 Online CAWI RIM Quota Online 55 mio No
representative for sampling internet frames
gender, age, region users,18+
and education years
South Qualtrics 2017/2018 1,017 Online CAWI RIM Quota Online 43.9 mio No
Korea representative for sampling internet users, frames
gender, age, region 18+ years
and education
USA Qualtrics 2017/2018 1,012 Online CAWI RIM Quota Online 272.4 mio No
representative for sampling internet frames
gender, age, region users,18+
and education years
N μ σ
Country 5,385.000 2.889 1.386
Gender 5,385.000 0.505 0.500
Age 5,385.000 46.676 16.391
Yos 5,385.000 12.297 4.989
N1 5,385.000 0.789 0.408
N2 5,385.000 0.668 0.471
N3 5,385.000 0.683 0.465
N4 5,385.000 0.537 0.499
N5 5,385.000 0.615 0.487
N6 5,385.000 0.843 0.364
N7 5,385.000 0.864 0.343
N8 5,385.000 0.429 0.495
N9 5,385.000 0.425 0.494
N10 5,385.000 0.777 0.416
N11 5,385.000 0.301 0.459
N12 5,385.000 0.558 0.497
N13 5,385.000 0.651 0.477
N14 5,385.000 0.542 0.498
N15 5,385.000 0.460 0.498
City 5,385.000 3.124 1.575
Married 5,385.000 0.480 0.500
Noc 5,385.000 1.179 1.250
Income 5,385.000 5.574 3.241
money_left 5,385.000 0.584 0.493
Car 5,385.000 0.753 0.431
Politics 5,385.000 3.945 1.360
Native 5,385.000 0.904 0.295
Weight 5,385.000 77.603 19.720
Smoke 5,385.000 0.286 0.452
Alcohol 5,385.000 1.949 1.070
Meat 5,385.000 3.342 1.110
Health 5,385.000 4.826 1.315
Swb 5,385.000 4.882 1.397
job_satisfaction 5,385.000 4.552 1.887
Friends 5,385.000 0.776 0.417
N μ σ
trust_ggen 5,385.000 3.490 1.517
trust_pgen 5,385.000 4.101 1.322
Environment 5,385.000 4.940 1.439
health_concern 5,385.000 4.479 1.570
health_concernf 5,385.000 4.595 1.505
Markets 5,385.000 3.958 1.414
Risk 5,385.000 3.795 1.435
Freedom 5,385.000 5.012 1.374
Height 5,385.000 171.425 9.661
trustscore_inst 5,385.000 37.462 12.162
trustscore_priv 5,385.000 25.926 6.493
Infoscore 5,385.000 23.866 7.278
N 5,385.000 0.609 0.235
NC1 5,385.000 0.755 0.282
NC2 5,385.000 0.745 0.325
NC3 5,385.000 0.535 0.283
NC4 5,385.000 0.429 0.495
NC5 5,385.000 0.501 0.400
BMI 5,385.000 26.307 6.003
Notes: “Yos” means “years of schooling”. “Noc” means “number of children”. “Swb”
means “subjective well-being”. “Trust_ggen” means “trust in government, in general”.
“Trust_pgen” means “trust in people, in general”. “Health_concernf’” means “concern
about the future health status of friends and relatives”.
Table A6.3 Samples and sampling in the different countries: Types of representativeness and methodology (16 countries, all samples, all waves)
Country Data Sample year Unmodified Representativeness Survey Weighting Sample Recruiting for Census/ Frame of the survey
provider sample size method method the panel Population
Australia Qualtrics 2016 1,001 Online CAWI Target Quota Online 21 mio No frames
r epresentative for sampling internet
gender, age, region users,18+
and education years
Belgium GfK 2017/2018 1,002 Online CAWI No Quota Online 10 mio No frames
representative for weighting sampling internet
gender, age, region users,18+
and education years
Brazil Qualtrics 2016 1,000 Online CAWI Target Quota Online 93 mio No frames
representative for sampling internet
gender, age, region users,18+
and education years
Canada Qualtrics 2016 1,137 Online CAWI Target Quota Online 29.5 mio No frames
representative for sampling internet
gender, age, region users,18+
and education years
China Qualtrics 2016 985 Online CAWI Target Quota Online 533 mio No frames
representative for sampling internet
gender, age, region users,
and education 18+ years
Denmark Qualtrics 2017/2018 966 Online CAWI RIM Quota Online 5.4 mio No frames
representative for sampling internet
gender, age, region users,18+
and education years
Denmark GfK 2015 1,000 F2f representative CAWI Target Quota Offline 4.54 mio About consumer
for gender, age, omni- sampling internet goods (soft drinks,
region bus users, coffee machines,
18+ years hearing aids) and
crossing the Great
Belt Bridge
France GfK 2015 1,022 F2f representative CAWI Target Quota Online 41.05 mio About views on
for gender, age, omni- sampling (population the
region bus of Ukraine
16–64 years)
Germany Qualtrics 2017/2018 1,535 Online CAWI RIM Quota Online 55 mio No frames
r epresentative for sampling internet
gender, age, region users,18+
and education years
Germany GfK 2015 1,012 Online CAWI RIM Quota Offline 55.06 mio About views on
representative for omni- sampling and internet the
gender, age, region bus online users, economy
14+ years
Hungary GfK 2015 1,001 F2f representative CAWI RIM Quota Offline 7.35 mio, Ad hoc, no other
for gender, age, omni- sampling 15–69 years frames
region bus
Italy GfK 2015 1,011 Online CAWI No Quota Offline 35 mio No frames
representative for omni- weighting sampling and internet
gender, age, region bus online users, 18–64
years
Japan Qualtrics 2016 1005 Online CAWI Target Quota Online 99 mio No frames
r epresentative for sampling internet
gender, age, region users,18+
and education years
(Continued)
Country Data provider Sample year Unmodified Representativeness Survey Weighting Sample Recruiting for Census/ Frame of the survey
sample size method method the panel Population
Russia Qualtrics 2016 918 Online CAWI Target Quota Online 70 mio No frames
r epresentative for sampling internet
gender, age, region users,18+
and education years
South Qualtrics 2016 949 Online CAWI Target Quota Online 43.9 mio No frames
Africa representative for sampling internet
gender, age, region users,18+
and education years
South Qualtrics 2017/2018 1,017 Online CAWI RIM Quota Online 43.9 mio No frames
Korea representative for sampling internet
gender, age, region users,
and education 18+ years
South Qualtrics 2016 932 Online CAWI Target Quota Online 11 mio No frames
Korea representative for sampling internet
gender, age, region users,18+
and education years
UK GfK 2015 2,033 F2f representative CAWI RIM Quota Online 50.9 mio About saving and
for gender, age, omni- sampling internet spending habits
region bus users,
18+ years
USA Qualtrics 2017/2018 1,012 Online CAWI RIM Quota Online 272.4 mio No frames
representative for
sampling internet
gender, age, region users,18+
and education years
Clusters
(1) (2) (3) (4) (5) (6)
Overall approval Government campaigns Information nudges Default rules Subliminal ads Other mandates
Male −0.0304*** −0.0133*** −0.0240*** −0.0266*** −0.0544*** −0.0653***
(0.003) (0.004) (0.005) (0.004) (0.008) (0.006)
Age −0.0002 0.0008*** 0.0004*** −0.0011*** −0.0013*** 0.0009***
(0.000) (0.000) (0.000) (0.000) (0.000) (0.000)
Higher education −0.0108*** 0.0065 −0.0022 −0.0192*** −0.0563*** −0.0015
(0.004) (0.005) (0.005) (0.005) (0.009) (0.007)
Belgium −0.0720*** −0.0508*** −0.1186*** −0.0780*** −0.0090 −0.0479**
(0.012) (0.014) (0.016) (0.015) (0.026) (0.020)
Brazil 0.0908*** 0.0643*** 0.0427*** 0.1394*** 0.1392*** 0.0326*
(0.009) (0.010) (0.011) (0.012) (0.023) (0.017)
Canada −0.0218** −0.0137 −0.0205 0.0029 −0.0756*** −0.0829***
(0.010) (0.012) (0.013) (0.013) (0.022) (0.017)
China 0.1578*** 0.0883*** 0.0799*** 0.2071*** 0.3974*** 0.1113***
(0.009) (0.010) (0.011) (0.011) (0.020) (0.017)
Japan −0.1419*** −0.0841*** −0.1485*** −0.1158*** −0.0710** −0.3320***
(0.012) (0.016) (0.015) (0.016) (0.029) (0.024)
Russia 0.0118 0.0737*** 0.0324** 0.0228* −0.0406 −0.1186***
(0.010) (0.012) (0.017) (0.013) (0.030) (0.022)
South Africa 0.0618*** 0.0562*** 0.0257** 0.0837*** 0.0708*** 0.0538***
(0.009) (0.010) (0.011) (0.012) (0.024) (0.018)
(Continued)
Clusters
(1) (2) (3) (4) (5) (6)
Overall approval Government campaigns Information nudges Default rules Subliminal ads Other mandates
South Korea 0.0403 ***
0.0343 ***
0.0567 ***
0.0570 0.1989
***
−0.1050***
***
Notes: “_cons” means the regression “constant” (intercept). It shows the value of the intercept of the model. “Adj. R2” means “adjusted R^2”, a measure
for the goodness of fit of the model. Values closer to 1 indicate a better fit.
7
Educative nudges and
noneducative nudges
Two systems
Within behavioral science, some people have found it helpful to distin-
guish between two families of cognitive operations in the human mind:
System 1, which is fast, automatic, and intuitive; and System 2, which is
slow, calculative, and deliberative.1 When people recognize a smiling face,
1 See Daniel Kahneman, Thinking, Fast and Slow (2011). The idea of two systems is con-
troversial, and it is reasonable to ask what, exactly, the idea is meant to capture. For
96 Educative nudges and noneducative nudges
add three plus three, or know how to get to their bathroom in the middle
of the night, System 1 is at work. When people first learn to drive, when
they multiply 563 times 322, or when they choose a medical plan among
several hard-to-distinguish alternatives, they must rely on System 2.
System 1 can and often does get things right. As Daniel Kahneman and Shane
Frederick write, “Although System 1 is more primitive than System 2, it is not
necessarily less capable.”2 Through fast and frugal heuristics, people can perform
exceedingly well. Any professional athlete has an educated System 1; Serena
Williams knows what shot to hit in an instant. As a result of years of practice,
an experienced lawyer, judge, doctor, or engineer has a well-trained System 1,
and trained intuitions are often on the mark. At the same time, System 2 is
hardly unerring. On multiplication problems, or in choosing among health
care plans, people often make mistakes, even if they are trying very hard.3
Nonetheless, System 1 is distinctly associated with identifiable behavio-
ral biases, producing a wide range of problems for policy and law. People
sometimes show “present bias,” focusing on the short term and downplay-
ing the future. Most people tend to be unrealistically optimistic.4 People use
heuristics, or mental shortcuts, that usually work well, but that sometimes
lead them in unfortunate directions. With respect to probability, people’s
intuitions may go badly wrong, in the sense that they produce serious
mistakes, including life-altering ones.5 To be sure, our intuitions are both
adequate and helpful in the situations in which we ordinarily find ourselves.
But there is no question that intuitions can badly misfire, and that a good
nudge, and good choice architecture, will often provide indispensable help.
Educative nudges, offered by government agencies, attempt to strengthen
the hand of System 2 by improving the role of deliberation and people’s
6 Ralph Hertwig, When to Consider Boosting: Some Rules for Policymakers, Behavioural
Public Policy 1, 143 (2017).
7 Eran Dayan and Maya Bar-Hillel, Nudge to Nobesity II: Menu Positions Influence Food
Orders, Judgement and Decision Making 6, 333 (2011); Daniel R. Feenberg et al., It’s Good to
be First: Order Bias in Reading and Citing, NBER Working Papers (Working Paper No. 21141)
(2015), available at www.nber.org/papers/w21141.
8 See Jeremy Waldron, It’s All For Your Own Good, NY Rev of Books (2014), available at www.
nybooks.com/articles/archives/2014/oct/09/cass-sunstein-its-all-your-own-good/.
98 Educative nudges and noneducative nudges
9 Several other studies, with different designs, have explored this question. See Gidon
Felsen et al., Decisional Enhancement and Autonomy: Public Attitudes Toward Overt
and Covert Nudges, Judgement and Decision Making 8, 203 (2012) (testing people’s at-
titude toward employment prospects, and finding generally high levels of approval
of System 2 nudges); Janice Jung and Barbara Mellers, American Attitudes Toward
Nudges, Judgement and Decision Making 11, 62 (2016) (finding that on bounded scales,
people generally prefer System 2 nudges); Ayala Arad and Ariel Rubinstein, The
People’s Perspective on Libertarian Paternalistic Policies, J. Law and Economics 61(2),
311–333 (2018) (finding evidence of “reactance” against System 1 nudges and some
inclination to prefer System 2 nudges). The findings here are broadly compatible
with those in these earlier papers.
10 We borrow the water conservation example from Janice Jung and Barbara Mellers,
American Attitudes Toward Nudges, Judgement and Decision Making 11, 62 (2016).
Educative nudges and noneducative nudges 99
about 12 percentage points. The third finding is that when people are asked
to assume specific numbers, offering a quantitative demonstration that
System 1 nudges are more effective, the shift in their direction is essentially
the same in magnitude. The fourth and final finding is that when people
are asked to assume that System 2 nudges are “significantly more effec-
tive,” there is no shift in the direction of those nudges. This is an especially
surprising finding, and we will attempt to explain it.
The most obvious interpretation of these findings is that in important
contexts, most people want to protect and promote people’s agency, and
so they will favor System 2 nudges—but they also care about effectiveness,
and so will turn to System 1 nudges if the evidence shows that they are sig-
nificantly better. At the same time, there is significant heterogeneity within
the American population. Many people prefer System 1 nudges, perhaps on
the ground that they are more effective, perhaps on the ground that they
make life simpler and easier. Some people appear not to have any abstract
preference between System 1 nudges and System 2 nudges; apparently they
care only about effectiveness.
By contrast, some people have a strong preference for the latter, and
will require compelling evidence of superior effectiveness in order to
favor System 1 nudges. Because significant numbers of Americans show
no inclination to prefer System 1 nudges even when asked to assume that
they are clearly more effective, we can safely say that some segment of
the population would demand very powerful evidence to favor System 1
nudges—and perhaps no evidence would be sufficient.
With respect to voter registration, childhood obesity, and abortion,
the patterns are illuminatingly different. For the first two, majorities do
not favor System 2 nudges. On the contrary, automatic voter registration
has clear majority support, and for childhood obesity, cafeteria design is
preferred to parental education. Asking people to assume the significantly
greater effectiveness of the System 1 nudge does increase the level of sup-
port, but it is high even without that information. The best explanations
for the preference for System 1 nudges involve people’s judgments about
protection of the franchise (arguing in favor of automatic registration) and
protection of children (favoring cafeteria design).
With respect to reducing the number of abortions, majorities consist-
ently favor System 2 nudges, and that preference does not shift when people
are asked to assume that System 1 nudges are more e ffective—undoubt-
edly because of a belief, on the part of many, that it is not appropriate for
1 00 Educative nudges and noneducative nudges
1
1 See, e.g., Christine Jolls, Product Warnings, Debiasing, and Free Speech: The Case of Tobacco
Regulation, J. Institutional and Theoretical Econ. 53, 169 (2013); Raj Chetty et al., Active vs. Passive De-
cisions and Crowd out in Retirement Savings Accounts: Evidence from Denmark (Working Paper No. 18565)
(2012), www.nber.org/papers/w18565; Felix Ebeling and Sebastian Lotz, Domestic Up-
take of Green Energy Promoted by Opt-Out Tariffs, Nature Climate Change 5, 868 (2015).
Educative nudges and noneducative nudges 101
Neutral condition
In a neutral condition, in which people were provided with no informa-
tion about effectiveness, majorities consistently showed a clear preference
for System 2 nudges. The aggregate data is presented in Table 7.1.
It should be noted that the preference for System 2 nudges is strongest
in the cases of green energy and water conservation. With respect to green
energy, the likely theory is that it is better for people to learn, and to make
1 02 Educative nudges and noneducative nudges
their own choices, than for them to be defaulted into an energy source that
might turn out to be more expensive or less reliable. Participants might
well have been concerned that people would not take the trouble to opt
out and might thus have faced higher electricity bills without their explicit
consent. In the case of water conservation, money is not involved, but
more people also favored System 2 nudges, perhaps because of a concern
about defaulting guests into a situation that might not be in their interest
(involving unwashed and perhaps dirty towels).
It should also be noted that while the preference for System 2 nudges is
consistent, large numbers of people favor System 1 nudges in all four con-
texts. One reason might be that they believe them to be more effective, so
long as no information is provided on that question. The 45 percent level
of support for graphic warnings for cigarettes might well have been based
on a judgment that if the goal is to address a serious public health problem,
such warnings are better than purely factual information. Another reason
might be that some System 1 nudges might seem to impose lower decision-
making burdens on choosers, as in the cases of default rules for saving,
energy, and water conservation. If a System 1 nudge makes things easier for
people, and does not require them to act, it might appear to be preferable.
two-tailed p < 0.05 for each question); but it is not massive. Second, the
shift is essentially the same for all four questions. Indeed, it is remarkably
consistent, with no significant differences across questions. Informed of
the greater effectiveness of System 1 nudges, there is a general movement
of 10 to 12 percentage points.
We do not have enough data to speak of anything like an iron law here, but
it is not too speculative to say that many Americans think that System 2 nudges
will be more effective or instead believe that System 2 nudges are a better way
of respecting people’s agency—but they will shift when they receive informa-
tion about the comparative effectiveness of System 1 nudges. At the same time,
many people (usually 40 percent or more) will have a strong commitment,
visceral or otherwise, to the superiority of the System 2 nudge. The addition of
three words (“significantly more effective”) will not change that commitment.
Numbers
The words “significantly more effective” have a high degree of opacity. It
is not clear what they mean. Once they are specified in quantitative terms,
they might have a stronger or weaker impact. Suppose, for example, that
people were told to assume that automatic enrollment would increase par-
ticipation in savings plans from 40 percent to 90 percent, or that graphic
warnings would save 200,000 lives annually—but that the System 2 alterna-
tives would have essentially no impact. Under those assumptions, it would
not be easy to reject the idea that System 1 nudges are better. To reject that
idea, one would have to have concerns about the outcomes (saving lives is
good, but increased participation in savings plans is less obvious), or to put
a very high premium indeed on a certain conception of personal agency.
To understand the effects of quantitative information, participants
were asked to assume specified numerical disparities in favor of System
1 04 Educative nudges and noneducative nudges
Political divisions
Do political affiliations explain people’s preferences for System 1 or System
2 nudges? The results are presented in full in Tables 7.512, 7.6, 7.7, 7.8.13
There are many numbers here, but the basic story is straightforward.
Republicans, Democrats, and independents all favor System 2 nudges, with
just one qualification: Democrats are evenly split with respect to anti-smoking
nudges. Both qualitative and quantitative information about the greater effec-
tiveness of System 1 nudges produces an increase of about 10 to 20 percent in
favor of System 1 nudges—and essentially the same degree of change is observed
for all three groups. For all three groups, assuming that System 2 nudges are
Table 7.5 Support for System 1 and System 2 nudges by partisan affiliation
significantly more effective produces results quite similar to those in the neutral
condition. Perhaps most remarkably: None of the differences between condi-
tion 1 and condition 4, for any partisan affiliation, is statistically significant.
The largest and most important finding here is that in a majority of the
conditions, the differences among Democrats, Republicans, and independ-
ents are not significant. Their judgments, as between System 1 and System
2 nudges, are broadly in line with one another. But in some conditions,
Democrats are more inclined to System 1 nudges than are Republicans and
independents. In all conditions, for example, Democrats are more favora-
bly disposed than Republicans or independents to a System 1 nudge for
water conservation; the difference is significant (p <0.05). In condition
2, Democrats are more favorably disposed than Republicans or independ-
ents to a System 1 nudge for energy. In condition 4, Democrats are more
favorably disposed than Republicans to a System 1 nudge for smoking.1415
General results
Most Americans prefer automatic voter registration to efforts to encourage
people to register. With the three variations, the changes in assumptions
are not statistically significant (condition 1 is neutral; condition 2 assumes
that System 1 nudge is significantly more effective; condition 3 assumes
quantitative evidence of the superior effectiveness of System 1 nudges;
condition 4 assumes that System 2 nudge is significantly more effective)
(see Table 7.9).
There are two noteworthy findings here. The first is that a majority pre-
fers the System 1 nudge. The reason is probably a judgment or intuition
that people should be voters “by default”; they should not have to take
steps to attain that status. The second is that with respect to automatic voter
registration, movements do not occur across the three conditions, as they
sometimes do for the four nudges previously discussed. In particular, we
observe movements from condition 1 to conditions 2 and 3 for the four
standard nudges; no such movements are found here.
For childhood obesity, a small majority favors cafeteria design over
parental education, except when people are asked to assume that the latter
is significantly more effective, as is shown in Table 7.10.
Political divisions
What is the role of political divisions? We might well expect that it would
be larger than in the four standard cases, and in some respects it is, but the
full story is not entirely straightforward, the results for which are in Tables
7.12, 7.13, and 7.14.
The most consistent difference can be found in the area of abortion,
where higher percentages of Republicans are more inclined to favor the
Educative nudges and noneducative nudges 111
System 1 nudge. In three of the four conditions, the difference for that
question is statistically significant16 between Democrats and Republicans
(condition 4 is the exception). For both voting and childhood obesity,
the difference between Democrats and Republicans is significant for
Within-subjects
The foregoing findings involved a “between subjects” design. Different
groups of participants saw different conditions, rather than all of them at
once. That design has significant advantages, because it prevents contami-
nation by previous answers. If questions are seen in isolation, responses
cannot be affected by order effects, or by a particular factor that becomes
highlighted only by virtue of its clear difference from a previous question.
Nonetheless, there are advantages to a “within-subjects” design, by
which participants see, and answer, all of the questions in the same survey.
The principal advantage is that with a within-subjects design, it is possible
to test whether people’s original answers shift after they are given informa-
tion about comparative effectiveness. That question is important to test,
because it reveals whether some people are strongly committed to System
1 or System 2 nudges—so committed that they will stick with one or the
other even when effectiveness information stares them in the face.
To explore that issue, we used Amazon Mechanical Turk to ask about
400 people 24 questions, involving all of the areas tested above (with the
E ducative nudges and noneducative nudges 113
17 This area was excluded on the ground that it is highly controversial, and it is not clear
how much more would be learned in a within-subjects design.
114 Educative nudges and noneducative nudges
18 A welfarist approach is used in Ryan Bubb and Richard Pildes, How Behavioral Econom-
ics Trims Its Sails and Why, Harv. L. Rev. 127, 1593 (2014).
19 If a System 1 nudge causes a welfare loss because people resent it, that loss would
of course have to be included. Cf. Sarah Conly, Against Autonomy (2012), at 156–59
(cataloguing welfare effects of soda regulation).
116 Educative nudges and noneducative nudges
direction. Part of the welfare calculation involves the cost of nudging itself.
Under imaginable conditions, System 1 nudges can be far simpler to imple-
ment (as, for example, when they involve a mere default rule). At the same
time, it is relevant to ask about the long-term effects of a nudge. If a System 2
nudge would educate people, and have beneficial effects in multiple domains
of their lives, then it would have ancillary benefits, and they might turn out
to be significant. It is doubtful that survey responses are adequately capturing
these points, though some respondents might be attentive to them.
Suppose that we are not welfarists and that we believe that for reasons that
involve dignity or autonomy, people ought to be active agents, affirmatively
responsible for outcomes that affect their lives. To be sure, this idea has con-
siderable ambiguity, but something of this sort undergirds the judgment that
even if automatic enrollment of some kind can promote people’s welfare, it
is more respectful to them, and therefore best for them, to become informed
and then to choose.20 Perhaps what is wrong with paternalism, even of the
choice-preserving kind, is that it is insulting to people’s capacity for agency;
perhaps it shows a form of disrespect.21 Why not educate people, rather than
enrolling them in a program that government thinks is in their interest?
Different people who press this question might accept diverse kinds of
answers. Some people might agree that if automatic enrollment is signifi-
cantly better on welfare grounds, it is not necessary or preferable to educate
people; but they would insist that the government must meet the burden
of demonstrating that it is significantly better. Other people would adopt a
strong presumption in favor of educative approaches and would demand
an exceptionally strong demonstration of higher net benefits. Still others
might believe that in at least some contests, no such demonstration could
justify a System 1 nudge. A continuum of beliefs might well be imagined.
Such a continuum would, of course, fit with the results here.
Agency
In some circles, there is a strong preference for interventions that augment
people’s capacities, and skepticism about forms of choice architecture that
20 Cf. Nicholas Cornell, A Third Theory of Paternalism, Mich. L. Rev. 113, 1295 (2015) (argu-
ing that paternalism shows such disrespect).
21 Id. A powerful response can be found in Conly, supra note 105, arguing that it is not dis-
respectful for government to act on the basis of an accurate understanding of people’s
capacities.
Educative nudges and noneducative nudges 117
Our principal goal here has been to present information about public
opinion. We have only glanced at normative questions. But by way of
clarification, we think that it will be useful to catalogue some common
mistakes and misconceptions. Unfortunately, they continue to divert atten-
tion both in the public domain and in academic circles, and hence to stall
progress. The good news is that survey evidence suggests that when people
are asked concrete questions, they do not fall victim to these misconcep-
tions. Abstractions appear to cause the trouble.
Without further ado:
In free societies, people are treated with respect. They are allowed to go
their own way. Some people object that nudges are troublesome because
they treat people as mere objects for official control.
The objection is off the mark. One of the main points of nudging is to pre-
serve freedom of choice—and thus to maintain people’s capacity for agency.
Many nudges are self-consciously educative, and hence they strengthen that
very capacity: consider calorie labels, or warnings about risks associated
with certain products. With information, warnings, and reminders, people
120 Misconceptions
are in a better position to choose their own way. Noneducative nudges, such
as uses of healthy choice architecture at cafeterias or in grocery stores, also
allow people to choose as they wish. Survey evidence, suggesting widespread
approval of both educative and noneducative nudges, testifies to general
appreciation of these points.
Perhaps it could be argued that if the goal is to promote agency, default
rules are problematic. But because such rules are omnipresent in human
life, it is not easy to make that argument convincing. Would it make sense
to excise default rules from the law of contract? To say that employers,
hospitals, and banks are forbidden from using default rules? In practice,
what would that even mean? Those who are inclined to reject default rules
out of respect for individual agency would do well to ponder the countless
contexts in which such rules make life simpler and easier to navigate. (On
the immense importance of navigability, more in a moment.)
1 Friedrich Hayek, The Use of Knowledge in Society, Am. Econ. Rev. 35, 519 (1945).
M isconceptions 121
because it will set out default rules, which establish what happens if people
do nothing. As Hayek himself wrote, the task of establishing a competitive
system provides “indeed a wide and unquestioned field for state activity,”
for “in no system that could be rationally defended would the state just do
nothing. An effective competitive system needs an intelligently designed and
continuously adjusted legal framework as much as any other.”2
As Hayek understood, a state that protects private property and that
enforces contracts has to establish a set of prohibitions and permissions,
including a set of default entitlements, establishing who has what before
bargaining begins. For that reason, it is pointless to exclaim, “do not
nudge!”—at least if one does not embrace anarchy.
The second answer to those who distrust government is that because
nudges maintain freedom of choice, they offer a safety valve against official
error. Those who favor nudges are keenly alert to the public choice prob-
lem and the knowledge problem, and to the possibility that public officials
will show behavioral biases. Many of them are influenced by Buchanan and
(especially) Hayek. If one distrusts government, the real focus should be on
mandates, bans, subsidies, and taxes. To be sure, nudges ought not to be
free from scrutiny, but they should be a relatively lower priority.
It is true, of course, that some nudging is optional. Government can
warn people about smoking, opioid addiction, and distracted driving, or
not. It can seek to protect consumers against deception and manipulation,
or not. It can undertake public education campaigns, or not. If you think
that government is entirely untrustworthy, you might want it to avoid
nudging whenever it can.
In the abstract, that position cannot be ruled out of bounds. Public choice
problems, and the knowledge problem, are real and important. On highly pes-
simistic assumptions about the capacities and incentives of public officials, and
highly optimistic assumptions about the capacities and incentives of those in
the private sector, nudging should be minimized. But private actors nudge,
and sometimes it is very much in their interest to exploit cognitive biases, thus
causing serious harm to countless people. Would it be a good idea to forbid
public officials from taking steps to reduce smoking and distracted driving? In
any case, the track record of real-world nudging includes impressive success
stories, if success is measured by cost-effectiveness.3
Some people have argued that mandates, bans, and taxes have one advan-
tage: They are transparent. People know what they are. No one is fooled.
By contrast, nudges are covert and in that sense sneaky, a form of trickery.4
They affect people without their knowledge.
For countless nudges, this objection is hard to understand. A GPS device
nudges, and it is entirely transparent. Labels, warnings, and reminders are
not exactly hidden; if they are, they will not work. When an employer auto-
matically enrolls employees into a savings plan, subject to opt out, nothing
is hidden. (If it is, there is a problem; the right to opt out should be clear.)
Why, then, have intelligent people objected that nudges are covert? Is
there anything at all to that objection? One possibility is that when people
participate in a randomized controlled trial, they may not be informed of
that fact. (A randomized trial might not work if people are told about the
various conditions.) But we suspect that the real answer is that some nudges
work even though those who are affected by them do not focus on them,
or even think about them. While such nudges are hardly hidden, people
may be unaware of them, or at least unaware of their purposes and effects.
For example, a cafeteria might be designed so that the healthy foods are
most visible and placed first, and people might choose them for that very
reason. Such a design is not hidden—on the contrary, it should be o bvious—
but people may not be aware that their cafeteria has been designed so as to
promote healthy choices. To be sure, they know that the fruits are more vis-
ible than the brownies, but they might not know why, and their d ecision to
select a fruit might be quick and automatic rather than reflective. Or people
might not think much about the default rules that come with (say) an agree-
ment with a rental car company. If people are automatically enrolled into
some kind of insurance plan and allowed to opt out, they might say, “yeah,
whatever,” and simply go along with the default.
4 Edward Glaeser, Paternalism and Policy, U. Chi. L. Rev. 73, 133 (2006).
M isconceptions 123
In that sense, it is correct to say that some nudges can work even if or
perhaps because people are unaware that they are being nudged. Note,
however, that emerging evidence finds that the effects of such nudges are
not diminished even if people are told that nudging is at work. Though
research continues, transparency about the existence and justification of
default rules appears not to reduce their impact in general.5 For some
people, such clarity may even increase that impact, by amplifying the infor-
mational signal that some default rules offer.6 On plausible assumptions,
drawing attention to the healthy design of a cafeteria will actually increase
the effect of that design, because it will convey valuable information. (To
be sure, it may produce “reactance” in some consumers.)
In a variation on the claim that nudges are covert, some people have objected
that nudges are a form of manipulation. But return to the points we have
just explored: If people are reminded that they have a doctor’s appointment
next Thursday, no one is manipulating them. The same is true if people are
given information about the caloric content of food or if they are warned
that certain foods contain shellfish or nuts, or that if they take more than the
recommended dosage of Benadryl, something bad might happen.
To be sure, most people reject subliminal advertising, apparently on the
ground that it is manipulative. And we could imagine a graphic warning
about opioid addiction, or about the use of cell phones while driving, that
would create immediate fear or revulsion, or intensely engage people’s
emotions; it might be objected that nudges of this kind count as a form of
manipulation. To know whether they do, we need a definition of manipula-
tion. To make a (very) long and complex story short, philosophers and others
have generally converged on the view that an action counts as manipulative
if it bypasses people’s capacity for rational deliberation.7 On any view, most
nudges do not qualify. True, some imaginable nudges might cross the line,
but that is very different from saying that nudges are manipulative as such.
5 Hendrick Bruns et al., Can Nudges Be Transparent and Yet Effective?, Journal of Economic
Psychology (2018); George Loewenstein, Warning: You Are About to be Nudged. Behavioral
Sci. and Pol’y, 1, 35 (2015).
6 Craig McKenzie et al., Recommendations Implicit in Policy Defaults, Psychol. Sci. 17, 414
(2006).
7 Anne Barnhill, What is Manipulation? In Manipulation: Theory and Practice 50, 72 (Christian
Coons and Michael Weber, eds., 2014). Barnhill’s own account is more subtle.
124 Misconceptions
Some people object that nudges “exploit” or “take advantage of” behavio-
ral biases. Indeed, some people define nudges as exploitation of behavioral
biases.8 That does sound nefarious. But the objection is mostly wrong, and
while people can define terms however they wish, this particular definition
is a recipe for confusion.
Many nudges make sense, and help people, whether or not a behavioral
bias is at work. A GPS is useful for people who do not suffer from any such
bias. Disclosure of information is helpful even in the absence of any bias.
A default rule simplifies life and can therefore be a blessing whether or not
a behavioral bias is involved. As the GPS example suggests, many nudges
have the goal of increasing navigability—of making it easier for people to get to
their preferred destination. Such nudges stem from an understanding that
life can be either simple or hard to navigate, and a goal of helpful nudging
is to promote simpler navigation.
At the same time, it is true that some nudges counteract behavioral biases,
and that some nudges work because of behavioral biases. For example, many
human beings tend to suffer from present bias, which means that they give
relatively little weight to the long term; many of us suffer from unrealistic
optimism, which means that we tend to think that things will turn out better
for us than statistical reality suggests. Some nudges try to counteract present
bias and optimistic bias—for example, by emphasizing the long-term risks
associated with smoking and drinking, or by suggesting the importance of
retirement planning. Similarly, default rules work in part because of inertia,
which undoubtedly counts as a behavioral bias. But it is misleading—a form of
rhetoric, in the not-good sense—to suggest that nudges “exploit” such biases.
6. Nudges wrongly assume that people are irrational. Some critics object
that nudges are based on a belief that human beings are “irrational,”
which is both insulting and false.9 This objection takes different forms.
In one form, the objection is that while people rely on simple heuris-
tics and rules of thumb, nothing is wrong with that; those heuristics and
those rules work well, and so nudging is not needed, and can only make
things worse. In another form, the objection urges that the whole idea of
nudging is based on weak psychological research and on an assortment
of supposed laboratory findings that do not hold in the real world. In yet
another form, the objection is that people can and should be educated
rather than nudged.
In its best form, the objection urges that people’s utility functions are
complex and that outsiders may not understand them; what seems to be
“irrationality” may be the effort to trade off an assortment of goals. A mun-
dane example: People might eat fattening foods not because they suffer
from present bias, but because they greatly enjoy those foods. A less mun-
dane example: People might fail to save for retirement not because they
suffer from optimistic bias, but because they need the money now.
No one should doubt that heuristics generally work well (that is why
they exist); but they can also misfire. When they do, a nudge can be
exceedingly helpful. Many nudges are developed with reference to well-
established behavioral findings, demonstrating that people depart from
perfect rationality. For example, default rules work in part because of the
power of inertia; reminders are necessary and effective in part because
people have limited attention; information will be more likely to influ-
ence behavior if it is presented in a way that is attentive to people’s
imperfect information-processing capacities. These and other claims
are based on evidence, both in the laboratory and the real world. (It is
always possible that they will be found to be imprecisely stated, or
wrong in important settings.) But those who embrace nudges do not
use the term “irrationality.” In fact they abhor it; “bounded rationality”
is much better. Nor does anyone doubt that education can work. As we
have emphasized, many nudges are educative. More ambitious educative
efforts, such as efforts to help people to assess risks and to teach statisti-
cal literacy, are usually complements to nudges, and rarely substitutes or
alternatives.
It is also true (and exceedingly important) that people’s utility functions
are complex and that outsiders might not understand them; that is one rea-
son why nudgers insist on preserving freedom of choice. To the extent that
nudging is inevitable, it is pointless to contend that because of the com-
plexity of people’s utility functions, nudging should be avoided. To the
extent that nudging is optional, it should be undertaken with an apprecia-
126 Misconceptions
tion of the risk of error and with careful efforts to ensure that it promotes,
and does not undermine, people’s welfare. A GPS device does not decrease
welfare. In general, information about health risks and potential financial
burdens should increase welfare.
Of course nudges must be tested to ensure that they are doing what they
are supposed to do. Some nudges fail. When they do, the right conclusion
may be that freedom worked—or that we should nudge better.
7. Nudges work only at the margins; they cannot achieve a great deal.
If experts are asked to catalog the world’s major problems, many of them
would single out poverty, malnutrition and hunger, unemployment, cor-
ruption, diseases, terrorism, and climate change. On one view, nudges are
an unfortunate distraction from what might actually help. With an under-
standing of nudging, we might have some fresh ideas about how to tweak
letters from government to citizens, producing statistically significant
increases in desirable behavior. But that is pretty small stuff. If behavioral
economists want to make a contribution, shouldn’t they focus on much
more important matters?
It is true that behaviorally informed approaches are hardly limited to
nudges; mandates, bans, and incentives may well have behavioral justi-
fications. The policy program of behavioral science is not exhausted by
nudges.10 It is also true that some nudges produce only modest changes.
But in multiple domains, nudges have proven far more cost-effective than
other kinds of interventions, which means that per dollar spent, they have
had a significantly larger impact.11
By any measure, the consequences of some nudges are not properly described
as modest. As a result of automatic enrollment in free school meals programs,
more than 11 million poor American children are now receiving free breakfast
and lunch during the school year. Credit card legislation, enacted in 2010, is
saving American consumers more than ten billion US dollars annually; signifi-
cant portions of those savings come from nudges and nudge-like interventions.12
10 Richard Thaler, Much Ado About Nudging, Behavioral Public Policy Blog (2017), https://
bppblog.com/2017/06/02/much-ado-about-nudging/.
11 Shlomo Benartzi, et al., Should Governments Invest More in Nudging?, Psychological Science
28, 1041 (2017).
12 Sumit Agarwal et al., Regulating Consumer Financial Products: Evidence from Credit Card. Work. Pap.,
NBER (2013).
Misconceptions 127
13 Raj Chetty et al., Active vs. Passive Decisions and Crowdout in Retirement Savings
Accounts: Evidence from Denmark, available at www.nber.org/papers/w18565 (2012);
Richard Thaler, Much Ado About Nudging., Behavioral Public Policy Blog, https://bppblog.
com/2017/06/02/much-ado-about-nudging/ (2017).
14 Felix Ebeling and Sebastian Lotz, Domestic Uptake of Green Energy Promoted by Opt-Out
Tariffs, Nature Climate Change 5, 868 (2015), available at doi: 10.1038/nclimate2681;
Daniel Pichert and Konstantinos Katsikopoulos, Green Defaults: Information Presentation
and Pro-environmental Behaviour, Journal of Environmental Psychology 28, 63 (2008).
9
A Bill of Rights for
Nudging
The central conundrum has been referred to as the Energy Paradox in this
setting (and in several others). In short, the problem is that consumers
appear not to purchase products that are in their economic self-interest.
There are strong theoretical reasons why this might be so:
– Consumers might be myopic and hence undervalue the long-term.
– Consumers might lack information or a full appreciation of informa-
tion even when it is presented.
1 See 2017 and Later Model Year Light-Duty Vehicle Greenhouse Gas Emissions and
Corporate Average Fuel Economy Standards, Final Rule, 77 Fed. Reg. 62624, 63114,
(2012), available at www.gpo.gov/fdsys/pkg/FR-2012-10-15/pdf/2012-21972.pdf.
2 See Light-Duty Vehicle Greenhouse Gas Emission Standards and Corporate Average Fuel
Economy Standards; Final Rule, Part II, 75 Fed. Reg. 25,324, 25,510–11 (May 7, 2010),
available at www.gpo.gov/fdsys/pkg/FR-2010-05-07/pdf/2010-8159.pdf. Under
President Donald Trump, the EPA has proposed to repudiated this analysis and asked for
public comments on how to think about consumer savings.
130 A B ill of R ights for Nudging
In general, nudges should not take things from people, and give them
to others, without their explicit consent
A principle of this general kind does emerge from our findings; con-
sider widespread disapproval of charitable donations by default and of
making people organ donors by default. For that reason, it must be
included, but it should be treated with considerable caution as we do
not know its boundary conditions. For example, most people do not
oppose the tax system, even though people do not pay taxes voluntarily. In
some nations, military service is obligatory, and that obligation seems
to run afoul of the principle. We are not sure whether majority opposi-
tion to charitable donations by default is a product of a principle of this
kind, or a narrower understanding that charitable donations must be
understood as donations, that is, an intentional gift from one person to
another. If so, the idea of charitable donations by default is objection-
able for that very reason.
3 For a number of instructive treatments, see Manipulation (Christian Coons and Michael
Webster, eds., 2014).
4 See Jonathan Baron, A Welfarist Approach to Manipulation, Journal of Marketing Behavior 1,
283 (2016).
134 A B ill of R ights for Nudging
what exactly does that mean? Does it mean that we should dismiss or fail
to respect judgments that are based on a lack of information or that come
from a problem of self-control?6 Are some judgments nonautonomous?
Let us bracket these questions. Note first that insofar as we are speaking
of nudges, autonomy is preserved in an important sense: People are allowed
to do as they wish. They are not forbidden or coerced. But the discussion
thus far—and some of our central findings—should be sufficient to show
that this is not enough. If people are deceived or manipulated, it is fair to
say that their autonomy has been violated. We can also imagine a default
rule that would be questionable on grounds of autonomy, and it is now
possible to see why. If people lose some right (say, to religious freedom)
or some interest (say, to their property) by default, it might well be right
to say that their autonomy has been compromised. And if people have not
been clearly informed that they have a right to opt out, a default rule might
not be altogether different from a mandate or a ban. This point suggests
that if autonomy matters, we need to attend closely to the circumstances
that allow opt-in or opt-out. Insofar as opt-out rights are concealed, and
insofar as opting out is difficult or surrounded by serious burdens, a default
rule might undermine autonomy even if it preserves freedom of choice.
The idea of welfare is also contested, and here too, we bracket philo-
sophical disagreements.7 Does it refer to utilitarianism, narrowly conceived?
How shall we define “utility”? Does it refer to pleasures and pains?8 Does it
make distinctions among qualitatively different goods (a beach, a house, a
dog, a friendship)? If we can answer such questions, how do we measure
welfare? If it is a broader concept than utility (as many think), does it cap-
ture everything that ought to matter in human life? If wealthy people lose
more than poor people gain, has welfare been reduced? Is that decisive?
Here again we bracket fundamental questions. We suggest that as a gen-
eral rule, all nudges should have to pass a social welfare test, which means
that they should produce welfare gains on net. They should also (and this is
an independent point) maximize social welfare, which means that of those
approaches that would produce net gains, they should have the highest net
gains.
6 A superb collection, with many behavioral insights, is Addiction and Choice (Nick Heather
and Gabriel Segal, eds., 2017).
7 See Utilitarism and Beyond (Amartya Sen and Bernard Williams et al., 1982).
8 A valuable treatment is Paul Dolan, Happiness by Design (2016).
136 A B ill of R ights for Nudging
analysis is that it forces us to ask the right question: How effective, exactly? The
idea of cost-effectiveness is important, and the idea of maximizing social wel-
fare captures it in exactly the right way. If an intervention is not cost-effective,
it is unlikely to maximize welfare. Some other approach would be better.
Cost–benefit analysis is indeed a proxy for welfare, not the thing itself. In
some cases, it might mislead us, or it might prove incomplete—as, for exam-
ple, when we are dealing with variables that are hard to quantify (such as the
effects of disclosure of information).10 When the goal is to combat present
bias or inertia, it remains necessary to ask: Are people being helped or hurt
by the nudge, on balance? We cannot evaluate automatic enrollment in pen-
sion programs, or think about default contribution rates, without asking that
question. We should be aware that despite our best efforts, our answers may
be fallible—which presents a reason to engage the public (see Chapter 6).
When the goal is to help those at the bottom of the economic ladder,
or to combat discrimination and unfairness, it remains important to know
that the intervention is effective and cost-effective. If it would accomplish
little or nothing, and if another approach would do as much for a lower
cost, then we know enough not to undertake it. But it is not unreasonable
to wonder whether the welfare criterion allows us to take account of efforts
to help those who face economic deprivation, or sex discrimination, or
unfair treatment of workers.
There is a large literature on how to understand welfare and welfarism,
with particular attention to exactly these questions. Once more, we do not
mean to take a stand on the philosophical questions.11 We agree that if
welfarism is unable to embrace the relevant goals, so much the worse for
welfarism; it stands condemned as incomplete.
But our goal here is not to give a full account of the occasions for
using nudges or of the proper scope of behaviorally informed tools. We
emphasize more modestly the importance of respecting autonomy and
of promoting social welfare. These ideas fit, broadly speaking, with our
empirical findings. We have not said that the results of surveys should be
taken as decisive. On the contrary, we have emphasized that judgments
about potential policies demand a careful study of their likely effects—and
that public judgments, uninformed as they may be, are no substitute for
that kind of study.
0 For detailed discussion, see Cass R. Sunstein, The Cost–Benefit Revolution (2018).
1
11 See Adler, supra note 130.
138 A B ill of R ights for Nudging
This book has been years in the making, and we have many institutions and
individuals to thank.
For financial support, we are grateful to the Behavioral Economics and Public
Policy Program at Harvard Law School; we are also grateful to the Governing
Responsible Business Cluster at Copenhagen Business School and the Center
for Consumption, Markets and Politics at Zeppelin University in Germany. For
valuable discussions at various stages, we thank Eric Posner, Eldar Shafir, and
Richard Thaler. For invaluable research support we thank Micha Kaiser and
Julius Rauber. For editorial assistance and research support, we thank Andrew
Heinrich. Special thanks go to Roger Franz for his valuable suggestions.
We also thank the cooperators and governments of Flanders (Belgium),
Ireland, and Mexico for sharing their national survey data with us.
In producing this book, we have drawn on a series of studies on public
opinion and behaviorally informed approaches. Though we have made signifi-
cant changes and additions, we are grateful for permission from the following
journals. For Chapters 1, 2, and 3, “Do People Like Nudges?,” Administrative Law
Review; for Chapter 4, “Do Europeans Like Nudges?,” Judgment and Decision Making
11, 310 (2016); for Chapter 5, “A Global Consensus on Nudging? Almost
But Not Quite,” Regulation and Governance 12, 3 (2018); for Chapter 6, “Trusting
Nudges? Lessons From An International Survey,” Journal of European Public Policy
140 A cknowledgments
preference for 98–100, 102–6, 33, 36, 46, 51; in global survey 57–8,
111, 112–4, 113; regulators’ use of 64, 65, 73; in US survey 9, 11–12,
114–16; and thinking systems 97; 20, 22–4
use of term 95 political parties, nudges favoring 15,
nudge clusters: in European survey 18–19
35–6, 43; in global survey 59, 64, political valence, of nudges 7, 26–7
78–9, 82–4, 93–4 preference falsification 68–9
nudges: costs of 116; covertness present bias 96, 124–5, 129, 136–7
of 122–3; effectiveness of 126–7; principled pro-nudge nations 55,
institutional use of 2–4; national 65–6, 70, 73, 82
categories of support for 55, 65–9; public choice problems 120–1
objectives of 129; public opinion public education campaigns:
on 4–7; use of term 1–2 European attitudes to 36, 37–8;
global survey on 59–60; US
Obama, Barack 3, 26 attitudes to 8, 10, 11, 17, 18, 20–1
obesity, educative and noneducative
nudges on 98–9, 109, 110–11 Qualtrics 56
obesity education: European quantitative information 103–6, 104,
attitudes to 35, 37; global attitudes 107, 110, 117
to 59; partisan differences on 24;
US attitudes to 10–11, 20, 23–4 randomized controlled trials 122, 134
opioid addiction 121, 123 reactance 98n8, 123
optimism, unrealistic 124, 129 Red Cross see charitable donations,
order effects 14, 95, 112 default rules for
organ donors: default rule for 13n13; relevant information 6, 43, 97, 115
mandatory active choice 12, 21, 35, religion, nudges favoring 15–16, 19
39, 40, 61–2, 66n9 risk aversion 72–3, 76
overeating, public education about Russia: attitudes to nudging in 54–5,
11, 35, 37 62–3, 66; use of nudging in 66n9
overwhelmingly pro-nudge nations
55, 67, 69, 73, 82 salt content labels 12, 13, 22, 35, 38, 39
sampling: for European survey 31, 48;
Park Geun-hye 69 for global surveys 56–7, 70, 73–4,
partisan nudge bias 25–8, 73 87, 90–2
paternalism 30, 46 savings plans: automatic enrolment
political attitudes: educative and in 9–10, 20, 24–5, 101, 114,
noneducative nudges and 106–8, 122, 127, 136; educative and
110–2, 111, 117; in European survey noneducative nudges 98, 100–8
I ndex 1 45