ELIZABETH S. MWELU.
P.O BOX 13370-00200, NAIROBI, KENYA.
Email: [email protected] Mobile Phone: +254 0712 333 433
Nationality: Kenyan Birth: 28th July 1983
CAREER AMBITION
I would like to amass quality professional experience in Marketing, administration, human
resource and inter-related fields in an environment that utilizes acquired knowledge & skills to
achieve its goals and objectives for advancement.
WORK EXPERIENCE
2020 January to March
Company: Britania Foods Limited.
Department: Production.
Duties:
Assembling and checking product quality and quantity, ensuring that all products are
packed well.
2018-2019
Free Lance Content Writing &Voluntary jobs.
Kenya Tuitakayo Movement (KTM).
Assisted in the preparations for the KTM’s Team building. Preparation of the report for the
said event.
KATIBA INSTITUTE.
Helped in registration of Participants & ushering inn guests. Distribution of microphone
during the sessions & any other related activities
Article writing on request.
Type setting.
Reports
2016-2017: Diamu Transporters.
Diamu is a company that works under the Kenya Ports Authority (KPA- ICD) - Transport
section.
Position: Assistant Head of Transport.
Duties:
Liaising with the contracted companies on cargo that arrives on the port and how it
will get to the end destination.
July 2016- November 2016
Company: Cryptocodes.
Position: Sales & Training.
Duties:
New business research as and when required
Ascertaining each clients needs
Existing business development
Training of the new software
Administration work
Customer relations and management
August 2015 to June 2016
Company: Chartered Institute of Marketing- CIM (K)
Position: Business Development Executive
Duties:
New Business Research- as and when required.
Future development and implementation of new strategies.
Existing business development.
Team player.
Administration work.
October 2013 to March 2015
Company: Kenya Postel Directories (Yellow Pages Kenya)
Position: Sales
Duties:
Ability to meet sales targets.
Discovering new market and bringing them on board.
Presentation of the company profile when needed.
Team player.
Administration work.
March 2013 to October 2013
Company: Intercontinental Hotel
Position: Sales Guide
Duties:
Selling to new members the hotel under privilege club membership.
Managing client database.
Maintaining clients’ bookings.
Hotel reservations.
Administration work.
February 2012 to March 2013
Company: Virgin Tours
Position: Customer Service & Fleet Controller
Duties:
Answering of incoming calls from clients and carrying out the day’s booking and
airport transfers.
Dispatching of Cars to the client. Paging the clients and making follow ups.
Recording current reservations and pre-booking of transfers for clients
Liaising with the team to make sure that all clients have been picked at the correct
time and dropped safely.
February 2011 to January2012
Company: Clique Ltd
Position: Receptionist/ Administrative Assistant.
Duties:
Answer the in-coming calls, Make calls and record the dialed numbers.
Planning the messenger’s tasks for the day. Liaise with the sales team, accounts,
purchasing and administration if they have any work for the day then organize how
the messenger will go about the daily duties.
Receive all in-coming documents, authenticating them, and record them in the
respective recording books.
Dispatching of documents and liaising with couriers.
Recording the out-going cheques and then releasing the cheques to the suppliers.
Receiving and directing visitors appropriately and distributing the stationeries.
Personal Assistant (PA) to the Company Directors.
P.A Duties:
Screening telephone calls, enquiries, requests, and handling them when appropriate.
Organizing, maintaining diaries and making appointments.
Dealing with correspondence and writing letters, taking dictation and minutes.
Organizing and attending meetings, ensure the Director is well-prepared for
meetings.
Dealing with incoming email, faxes and post.
Producing documents, briefing papers, reports and presentations.
Timely payments of statements and bills, rates i.e. electricity/water/credit card.
Payment of statutory returns for domestic workers /preparation of monthly pay slips.
Filing of all correspondence and maintaining confidentiality of information.
April 2009 to February 2011
Company: MFI Enterprise Solutions
Position: Support service- Office Assistant
Duties:
Ensuring that all reported support calls both internal and external customer or users are
recorded in the helpdesk system and routed accordingly to the relevant support
specialist;
Follow up with the customers/users and the support specialists to ensure that the issues
reported are fully resolved and relevant documentation signed and filed accordingly.
Daily filing of manual call sheets, review and evaluation of technician call sheets.
Insertion of new client data on the helpdesk tool.
Cleaning and dusting of office to ensure general cleanliness.
Managing of office kitchenette by making tea for staff and ensuring that the kitchenette
remains clean and presentable at all times.
March 2009
Company: MFI office Solutions
Position: Call coordinator (Technical Department)
Duties:
Receiving clients call and recording problems regarding the PABX and telephone
connections.
Giving advice to them on what to do before a technician arrives.
Dispatching the Technician to the respective client.
Making follow-ups on them and noting client’s satisfaction by the end of the day.
Invoicing work done and items sold.
Book keeping and all secretarial related work plans.
January 2009
Company: Flagship Ventures Limited
Position: Office Secretary
Duties:
-Front office Management;
-Ensuring an adequate stock of office supplies and consumables for each office;
- Maintaining the cleanliness of the premises;
-Other duties as determined by the Managing Director.
June 2007- May 2008
Company: Cross Continents Ventures
Position: Sales and Marketing Executive and Photographer
Duties:
-Marketing the products and services offered by CCV.
-Meeting deadlines and targets required by the company.
Achievements:
- Successfully developed team work approach for the company.
- Source for adverts to be published in the magazines.
-Successful Management and publication of The Kenyatta International Conference Centers’
(KICC) Mikutano Magazine that was published quarterly by CCV.
-Increased sales through adverts by 40%.
-Sales and Marketing person of the year 2007.
Notable Achievements
Part of the Judges of the NITF (Nairobi International Trade Fair) 2015
Assistant trainer at the Chartered institute of Marketing (CIM)
EDUCATIONAL BACKGROUND
2006-2007
Institute of Advanced Technology
Certificate in information and communication
Technology
1998-2001
Kyethivo Girls Secondary School
Kenya Certificate of Secondary Education
1990-1997
Nairobi South Primary School
Kenya Certificate of Primary Education
SHORT PROFESSIONAL DEVELOPMENT COURSES.
Skilful in Ms Word 2007, Ms Excel 2007, Ms Access 2007 , Ms Outlook, Ms power point
Internet.
HOBBIES
Singing & Dancing, Making friends, Reading & Traveling, Swimming.
REFEREES
1. Fredrick Owiyo, 3. Douglas Kalo,
General Manager, Mob: +254 0722 866 300
CIM (K).
P. O. Box 40186 00100,
Nairobi.
Tel: +254 020 3862096.
Mob: +254 0722 899 411
2. Rachel Mumbi,
Finance & HR Assistance,
Finance & HR Department.
Kenya Postel Directories,
Nairobi.
Tel: +254 020 2751000.
Mob: +254 0722 126747
