The Management of Violence in General Psychiatry. Sophie E. Davison. Advances in Psychiatric Treatment (2005), Vol. 11, 362-370
The Management of Violence in General Psychiatry. Sophie E. Davison. Advances in Psychiatric Treatment (2005), Vol. 11, 362-370
11, 362–370
Abstract There is increasing concern about the level of violence within mental healthcare settings. In this article
I review what is known on this subject, discuss the relationship between mental disorder and violence
and summarise the different ways to prevent and manage violence. When planning strategies to
prevent violence in such settings it is important to consider not only patient risk factors but also risk
factors in the environment. Staff need to have all the possible techniques for managing violent behaviour
available to them in order to weigh up the risks and benefits for any specific patient in any particular
situation.
This is the first of two complementary articles in APT that address the three main studies in this area – the Epidemio-
the topic of acute disturbance in people with mental health problems.
Here, Davison gives a wide-ranging account of the prevention and logic Catchment Area survey (Swanson et al, 1990),
management of violence in psychiatric settings. In the next issue, the MacArthur study (Steadman et al, 1998 ) and
Macpherson and colleagues will focus in more detail on guidelines Link & Stueve (1994) – are shown in Box 1.
relating to restraint and rapid tranquillisation (Macpherson et al,
2005). There is deliberate overlap between the two articles, which
will allow each to be read independently.
that the killing of strangers has increased. Evidence of violence in people with mental disorders
does suggest that rates of all types of violence in and community controls
mentally disordered offenders have increased since • gender, age, past violence and socio-economic
the 1970s, but this is matched by the rise in violence status have a much greater effect on risk of
in community controls (Mullen, 1997). There are high violence than the presence of mental disorder
rates of mental disorder among prisoners, and people • comorbid personality disorder indepen-
with schizophrenia are more likely than controls to dently increases the risk of violence
be convicted of any offence, including violence
• the increased risk of violence is mediated in
(Mullen, 1997). This does not necessarily mean that
part by active psychotic symptoms
mental disorder is itself associated with offending.
It could mean that people with mental disorders are • ‘threat/control override symptoms’, i.e.
Sophie Davison is consultant forensic psychiatrist with the North Southwark Community Forensic Team at the South London
and Maudsley NHS Trust (York Clinic, Guy’s Hospital, 47 Weston Street, London SE1 3RR, UK. E-mail:
[email protected]) and an honorary senior lecturer at the Institute of Psychiatry, London. She was previously
consultant forensic psychiatrist responsible for the male special care unit at Broadmoor Hospital. Her research interests include
the management of patient violence.
different disciplines, nurses are the most likely to be assessment on which to base a risk management
assaulted. Some units report that staff without plan. Research suggests that such instruments may
professional mental health training are more likely increase predictive accuracy compared with clinical
to be assaulted, whereas others report that the most judgement alone (National Institute for Clinical
senior experienced staff are more likely to be Excellence, 2004).
assaulted because it is they who are involved in The most effective preventive measures are
restraint. It is notable that physical aggression treating the patient’s mental disorder effectively and
towards staff appears to be more likely to result from tackling substance misuse, both at patient and ward
restraint than from direct assault. In one study a level. Comorbid personality disorder and cognitive
small group of staff were found to have been deficits should also be treated.
repeatedly assaulted. It is not clear whether this is
because they were working in a high-risk environ-
ment or they had particular personal attributes. Environmental factors in prevention
Women are more likely to be assaulted by women A comprehensive list of recommended measures to
and men by men. Certain staff attributes have been alter the environment to reduce the risk of violence
reported as increasing the risk of being assaulted, can be found in the Royal College of Psychiatrists’
namely rigid, authoritarian and custodial attitudes clinical practice guidelines and the draft NICE
and a lack of respect towards patients. guidelines (Royal College of Psychiatrists, 1998;
National Institute for Clinical Excellence, 2004).
Prevention of violence These are summarised in Box 3.
The enquiry into the death of David Bennett
highlighted other issues to be tackled (Norfolk,
The main aim of managing violence is to prevent it
Suffolk and Cambridgeshire Strategic Health
where possible.
Authority, 2003). These are reflected in the NICE
guidelines, which state that training that highlights
Patient factors in prevention awareness of racial, cultural, religious, gender and
special needs issues also helps mitigate against
Staff in all settings need to be adequately trained in violent behaviour. The guidelines also recommend
clinical risk assessment so that they can determine that each service should have a local policy on alarms
whether individuals present a risk and, if they do, that are easily accessible, regularly checked and
what may happen, to whom and in which circum- always responded to.
stances. This allows a coherent management plan
to be implemented that reduces the likelihood of that
set of circumstances occurring. One approach is to Victim factors in prevention
screen for risk using a simple checklist and carry
Some patients attract assault because of their own
out a more detailed risk assessment if an individual
behaviour. Staff should pre-empt problems by
appears to present a potential risk on the basis of
identifying such individuals and encouraging them
the screen.
to modify their behaviour.
Risk assessment involves taking a thorough
history that includes the patient’s personal history,
past and present mental state, substance misuse and
social functioning and looks at risk factors for Box 3 A calming environment
violence. Particular attention needs to be paid to any
past acts of violence, looking for the circumstances The following factors can reduce the risk of
in which they arose, any early warning signs and violence among psychiatric in-patient units:
any effective interventions. Risk is dynamic and • a pleasant environment in which there is no
tools such as the 20-item Historical, Clinical and • privacy and dignity without compromising
Risk Management (HCR–20) scale (Webster et al, observation of the ward
1997) can be very useful in clinical practice for (Royal College of Psychiatrists, 1998;
assessing patients deemed at risk, as they provide National Institute for Clinical Excellence, 2004)
a systematic and comprehensive clinical risk
Staff should be trained and supervised to ensure 2004). A member of staff facing a violent patient
that they are not drawn into showing disrespect and should present him- or herself as someone who can
custodial authoritarian attitudes towards patients. solve the problem, as a listener and not a restricter.
A number of different tactics can then be used to try
to work collaboratively to help the patient seek
Management of imminent alternative solutions to their perceived problem.
violence
Time out
Despite the best-laid plans, violent incidents do
Time out differs from seclusion (see Geographical
sometimes occur. In considering which of the
restraint, opposite) in that the patient voluntarily
different methods to use to manage a violent incident
moves out of the aggressive situation to a less
it is important to weigh up the risks and benefits in
stimulating environment.
that particular situation. The draft NICE guidelines
suggest that service users’ preferences be taken into
Observation
account in the form of an advance directive.
The primary aim of observation should be to engage
Non-coercive methods positively with the patient (National Institute for
Clinical Excellence, 2004).
If at all possible, non-coercive methods should be
used to manage violent behaviour. The aim is to Restraint
engage the patient in calming down and dealing
with anger or frustration in a non-violent way. If the more collaborative approaches fail or the
Techniques include de-escalation, time out, in- situation is acutely dangerous, staff have to take
creased observation and support, and offering immediate action to make themselves, others and
medication with consent, if indicated. the patient safe. This usually involves restraining
the patient in some way, i.e. constraining their
De-escalation movement so they are unable to act violently.
Restraining methods can broadly be separated into
De-escalation, or talking down, involves the use of geographical restraint (moving the patient to a
psychosocial techniques aimed at calming dis- quieter place, a more secure ward or seclusion),
turbed behaviour and redirecting the patient to a physical restraint and chemical restraint (rapid
calmer personal space (Dix, 2001). The successful tranquillisation). All should only be used as a last
use of de-escalation techniques requires training resort. Each of these interventions has rare but
and a sophisticated understanding of aggression potentially fatal complications. The risks are
and its management. There are a number of differing increased by the high physical morbidity of
theoretical approaches with no gold standard psychiatric patients. However, avoiding these
(National Institute for Clinical Excellence, 2004). All interventions altogether is not an option if serious
emphasise the following three basic components for injury to others is to be prevented. Box 4 lists ways
de-escalation in an in-patient setting: assessment of of reducing the associated risks.
the immediate situation; verbal and non-verbal
communication designed to facilitate cooperation; Geographical restraint
and problem-solving tactics (Dix, 2001).
Dix has suggested that situational analysis is a Geographical restraint essentially involves moving
useful basis for assessing the situation. This views the patient to an environment where they can more
the aggressive incident as an interactive process safely be managed. This might be a more secure
and involves trying to understand what has caused setting such as a psychiatric intensive care unit or
the patient to become aroused, why the patient even a forensic unit, a less stimulating part of the
thinks the situation has arisen, the emotional ward or a seclusion room.
response evoked and the behavioural result. Psychiatric intensive care units have an important
Developing good communication skills requires role to play in the management of acutely disturbed
staff to be aware of and monitor their own non-verbal patients (Beer et al, 2001).
and verbal behaviour, for example body posture, eye The code of practice governing the Mental Heath
contact, tone of voice, use of clear language, being at Act 1983 (Department of Health, 1999) defines
the same height as the patient, proximity to the seclusion as the forcible confinement of a patient
patient, and avoiding reassuring touching of the alone in a room for the protection of others from
patient, which may be experienced as provocative serious harm. Because it involves a severe restriction
(Dix, 2001; National Institute for Clinical Excellence, of a patient’s liberty, there are strict guidelines to be
recovery position
Sometimes mental health professionals need to • recognise the importance of monitoring pulse,
engage the help of other agencies, in particular the blood pressure and respiration
police, in managing violence. Police assistance may • be familiar and trained in the use of resusci-
be requested if staff cannot contain a particularly tation equipment
• undertake regular resuscitation training
see Glazer & Dickson, 1998; Buckley, 1999; Volavka Psychiatric Intensive Care (eds D. Beer, S. Pereira & C. Paton).
London: Greenwich Medical Media.
& Citrome, 1999). There is little robust research Mullen, P. (1997) A reassessment of the link between mental
looking at the effect of typical antipsychotics on disorder and violent behaviour, and its implications for
aggression. There is some evidence from case studies clinical practice. Australian and New Zealand Journal of
Psychiatry, 31, 3–11.
and uncontrolled trials that mood stabilisers, in National Institute for Clinical Excellence (2004) Short-term
particular carbamazepine might be useful as an Management of Violent (Disturbed) Behaviour in Adult
adjunct in assaultive patients with schizophrenia Psychiatric In-patient and Accident and Emergency Settings.
Second Draft for Consultation. London: NICE.
(Citrome & Volavka, 2000). There is no good evidence Norfolk, Suffolk and Cambridgeshire Strategic Health
for the use of benzodiazepines or high-dose Authority (2003) Independent Inquiry into the Death of David
antipsychotics in the treatment of chronic assaultive Bennett. Cambridge: NSCSHA.
O’Halloran, R. L. & Frank, J. G. (2000) Asphyxial death
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have found beta blockers to be useful in reducing American Journal of Forensic Medicine and Pathology, 21, 39–
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Osborn, D. P. J. & Tang, S. (2001) Effectiveness of audit in
functional mental disorder is less clear (Citrome improving interview room safety. Psychiatric Bulletin, 25,
& Volavka, 2000). 92–94.
Royal College of Psychiatrists (1998) Management of Imminent
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range of interventions. This can only occur if Violence by people discharged from acute psychiatric
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1 The following are consistently identified risk factors
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This evidence-based clinical guideline commissioned by NICE (National Institute for Clinical Excellence)
presents guidance on the management of post-traumatic stress disorder (PTSD) in primary and secondary
care.
This volume includes all the evidence on which the guideline statements are based, and a detailed explanation
of the methodology behind the guideline’s preparation. Comprehensive information about PTSD (including
prevalence, risk factors and diagnosis) and testimonies from PTSD sufferers are also provided.