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Meeting-Agenda Naresh

The document summarizes an upcoming team meeting to address quality, customer service, and delivery issues at Plant Pals and Office Green. The meeting will be held on January 2nd at 10 AM in the conference room and will include representatives from finance, fulfillment, HR, quality assurance, customer service, IT, inventory, and training. The team will discuss product quality feedback, delivery times, and customer feedback/delivery issues. Action items will be assigned after the meeting to help resolve the problems.
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0% found this document useful (0 votes)
162 views2 pages

Meeting-Agenda Naresh

The document summarizes an upcoming team meeting to address quality, customer service, and delivery issues at Plant Pals and Office Green. The meeting will be held on January 2nd at 10 AM in the conference room and will include representatives from finance, fulfillment, HR, quality assurance, customer service, IT, inventory, and training. The team will discuss product quality feedback, delivery times, and customer feedback/delivery issues. Action items will be assigned after the meeting to help resolve the problems.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Team Meeting

Jan 2nd / 10:00 AM / CONFERENCE ROOM

Attendees
 Financial Analyst
 Fulfilment Director 
 Human Resources Specialist 
 Quality Assurance Tester 
 Customer Service Manager 
 IT Specialist
 Inventory Manager
 Training Manager

Purpose and Expectations


Plant Pals and Office green has been having quality, customer service, and delivery issues. The
Team will meet to discuss these issues, assign a team to manage the issues and hopefully
bring resolution to the problems quickly. Action items will be assigned with target dates for
completion after the meeting

Agenda
● Topic #1: Product Quality

○ Update on product quality feedback from customers -Customer Service Manager

○ Schedule follow-up meeting to discuss the implementation of a live chat feature on the
website (Customer Service Manager, IT Specialist, QA Tester) – Project Manager

● Topic #2: Delivery Times

● Topic #3: Inputs for on customer feedback and ongoing delivery issues
2

Notes

Action Items
1.

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