JABATAN PERDANA MENTERI

UNIT PEMODENAN TADBIRAN DAN PERANCANGAN

PENGURUSAN MALAYSIA (MAMPU)

MANUAL PENGGUNA
Google Workspace for Enterprise

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

Table of content

1. Google Meet 13

1.1. Google Meet (Computer) 13

1.1.1. Initiate Meeting 13

a. Instant Meeting 13

1.1.2. Add live streaming to an event 16

1.1.3. Join a meeting 19

1.1.3.1. Join a meeting from Meet 19

b. Join a meeting with a meeting code or nickname 20

1.1.3.2. Join a meeting from a Google Calendar 22

1.1.4. In a meeting 23

1.1.4.1. In a meeting layout 23

1.1.5. During the meeting functions 25

1.1.5.1. Change background 25

1.1.5.2. Change layout 27

1.1.5.3. Whiteboard 28

1.1.5.4. Settings 29

1.1.5.5. Start and stop a recording 30

1.1.5.6. Create breakout rooms 31

1.1.5.7. Pools 32

a. Create a poll 32

b. Moderate a poll 32

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

c. View a poll report 33

1.1.5.8. Q&A 33

a. Turn on Q&A 33

b. Ask a question 33

c. View and manage questions 34

d. View a questions report 34

1.2. Google Meet (Android) 35

1.2.1. Initiate Meeting 35

a. Instant meeting 35

b. Schedule meeting 35

1.2.2. Add livestream to an event 35

1.2.3. Join meeting 36

a. Join a meeting from Google calendar event 36

b. Join a video meeting from Meet app 36

c. Join a video meeting with a meeting code or nickname 37

d. Join a video meeting with a meeting link URL 38

e. Use phone to dial into a meeting 38

f. Join a meeting with a phone number 39

g. Mute or unmute your phone 39

1.2.4. Change background 40

1.2.5. Change layout 41

1.2.6. Whiteboard 42

1.2.7. Settings 43

1.3. Google Meet (iOS) 44

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.3.1. Initiate Meeting 44

a. Instant meeting 44

b. Schedule meeting 44

1.3.2. Add livestream to an event 44

1.3.3. Join meeting 45

a. Join a meeting from Google calendar event 45

b. Join a video meeting from Meet app 45

c. Join a video meeting with a meeting code or nickname 46

d. Join a video meeting with a meeting link URL 46

e. Join a meeting with a phone number 47

f. Mute or unmute your phone 47

1.3.4. Change background 48

1.3.5. Change layout 49

1.3.6. Whiteboard 50

1.3.7. Settings 51

2. Google Calendar 52

2.1. Google Calendar (Computer) 53

2.1.1. Schedule an event 53

2.1.1.1. Create an event 53

2.1.1.2. Add guest 53

2.1.1.3. Add an event description and attachments 54

2.1.2. Respond to and manage events 56

2.1.2.1. Reply to an invitation 56

2.1.2.2. Propose a new time or add a note 57

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.1.2.3. Update an existing event You can invite more guests and change the
meeting location. 57

2.1.2.4. Delete an event 58

2.1.2.5. Restore a deleted event 59

2.1.3. Create reminders in Calendar 60

2.1.3.1. View reminders 60

2.1.3.2. Create a personal reminder 60

2.1.3.3. Complete or remove a personal reminder 61

2.1.3.4. Delete a reminder 62

2.1.4. Share and view calendars 62

2.1.4.1. Share your calendar 63

2.1.4.2. Let someone see your calendar in a web browser: 63

2.1.4.3. Share your calendar with specific people and choose how much they can
see: 64

2.1.4.4. Share your calendar with people who don’t use Google Calendar: 64

2.1.5. Create shared calendars 65

2.1.5.1. Create a shared calendar 65

2.1.5.2. Share a calendar 66

2.1.5.3. Delete a calendar 67

2.1.5.4. Add out-of-office dates to your calendar 67

2.1.6. Access your notes and tasks 68

2.1.6.1. Open notes in Keep 68

2.1.6.2. Open your to-do lists in Tasks 69

2.2. Google Calendar (Android) 70

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.2.1. Get Google Calendar 70

2.2.2. Go to a specific day 70

2.2.3. Choose how many days to view 71

2.2.4. How to search 71

2.2.5. Don't see past events 71

2.2.6. Use Calendar offline on mobile 72

2.2.7. Add a calendar someone shared with you 72

2.2.8. Show or hide a calendar you're subscribed to 73

2.2.9. Move events between calendars 73

2.2.10. See someone else's calendar 74

2.2.11. RSVP to an invite 74

2.2.12. Delete an event you create 74

2.2.13. Cancel a booked appointment 75

2.3. Google Calendar (iOS) 76

2.3.1. Get Google Calendar 76

2.3.2. Go to a specific day 76

2.3.3. How to search 76

2.3.4. I don't see past events 77

2.3.5. Use Calendar offline on mobile 77

2.3.6. Add a calendar someone shared with you 78

2.3.7. Show or hide a calendar you're subscribed to 78

2.3.8. Hide a calendar temporarily 79

2.3.9. RSVP to an invite 79

2.3.10. Delete an event you create 79

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.3.11. Cancel a booked appointment 80

3. Gmail Management 81

81

3.1. Gmail Management (Computer) 81

3.1.1. Create and send email 81

3.1.2. See new email 83

3.1.3. Reply to email 84

3.1.4. Change recipients or subjects 85

3.1.4.1. Add and remove recipients 85

3.1.4.2. Edit an email subject 85

3.1.5. Email without an internet connection 86

3.1.6. Turn your vacation responder on or off 87

3.1.7. Organize your inbox 88

3.1.7.1. Create labels 88

3.1.7.2. Create a label from an email 89

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3.1.7.3. Apply labels to email 90

3.1.7.4. Apply a color to a label 90

3.1.7.5. Move email from your inbox to a label 91

3.1.8. Add filters 92

3.1.9. Star important email 92

3.1.10. Snooze email 93

3.1.11. Archive or delete email 94

3.1.12. Find email 94

3.1.12.1. Search your inbox 94

3.1.12.2. Narrow your search 95

3.1.12.3. Clear your search history 95

3.1.13. Create signatures 96

3.1.13.1. Create a signature 96

3.1.13.2. Add a signature to an email 97

3.1.13.3. Edit a signature 97

3.1.13.4. Delete a signature 98

3.1.14. Start a video meeting and send messages 99

3.1.14.1. Start a video call 99

3.1.14.2. Join a video call 100

3.1.15. Use Chat in Gmail 100

3.1.15.1. Send a direct message to a person 100

3.1.15.2. Send a direct message to a group 101

3.1.16. Change your status in Gmail 102

3.1.17. Use other tools 102

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3.1.17.1. Open your Google Calendar and events 102

3.1.17.2. Open notes in Google Keep 103

3.1.17.3. Open your to-do lists in Google Tasks 103

3.1.18. Get add-ons 104

3.2. Gmail Management (Android) 105

3.2.1. Create and send email 105

3.2.2. See new Email 105

3.2.3. Reply to email 105

3.2.4. Change recipients or subjects 106

3.2.4.1. Add and remove recipients 106

3.2.5. Turn your vacation responder on or off 106

3.2.6. Organize your inbox 107

3.2.6.1. Create a label 107

3.2.6.2. Create a label from an email. 107

3.2.6.3. Apply labels to email 107

3.2.6.4. Apply a color to a label 108

3.2.6.5. Move email from your inbox to a label 108

3.2.7. Add filters 108

Manage your incoming email automatically with Gmail’s filters. 108

3.2.8. Star important email 109

3.2.9. Snooze email 109

Postpone email to a future date or time that's more convenient for you. 109

3.2.10. Archive or delete email 109

3.2.11. Find email 110

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3.2.11.1. Search your inbox 110

3.2.11.2. Narrow your search 110

3.2.11.3. Clear your search history 110

3.2.12. Use Chat in Gmail 110

3.2.12.1. Send a direct message to a person 111

3.3. Gmail Management (iOS) 111

3.3.1. Create and send email 111

3.3.2. See new Email 111

3.3.3. Reply to email 112

3.3.4. Add and remove recipients 112

3.3.5. Enable Gmail offline 112

3.3.6. Turn your vacation responder on or off 113

3.3.7. Organize your inbox 113

3.3.7.1. Create a label 113

3.3.7.2. Create a label from an email. 113

3.3.7.3. Apply labels to email 114

3.3.7.4. Apply a color to a label 114

3.3.7.5. Move email from your inbox to a label 114

3.3.8. Add filters 114

3.3.9. Star important email 115

3.3.10. Snooze email 115

3.3.12. Find email 116

3.3.12.1. Search your inbox 116

3.3.12.2. Narrow your search 116

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3.3.12.3. Clear your search history 116

3.3.13. Use Chat in Gmail 117

4. Google Chat 117

4.1. Google Chat (Computer) 117

4.1.1. Sign in to Google Chat 117

4.1.2. Send a message to a person. 117

4.1.3. Send a message to a group 118

4.1.4. Create a space or preview and join a space 119

4.1.4.1. Create a space 119

4.1.4.2. Preview & join a space. 119

4.1.5. Edit and delete text in your conversation 120

4.1.6. Add you formatting & emojis to your messages 120

4.1.7. Leave a space 121

4.1.8. Delete a conversation 121

4.1.9. Delete a message 121

4.1.10. Upload and share file 122

4.1.11. Search Your messages 122

4.1.12. Manage your notifications 123

4.1.13. Change profile photo or name 123

4.1.13.1. Profile photo 123

4.1.14. Profile name 124

4.2. Google Chat (Android) 124

4.2.1. Sign in to Google Chat 124

4.2.2. Send feedback in the Chat app 124

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

4.2.3. Turn Chat on or off in Gmail 125

4.2.4. Change dark mode settings 125

4.2.5. Start an instant video meeting in Chat & Gmail 125

4.2.6. Schedule & share a Calendar meeting in Chat & Gmail 126

4.3. Google Chat (iOS) 126

4.3.1. Sign in to Google Chat 126

4.3.2. Send feedback in the Chat app 126

4.3.3. Turn Chat on or off in Gmail 127

4.3.4. Change dark mode settings 127

4.3.5. Start an instant video meeting in Chat & Gmail 127

4.3.6. Schedule and share a Calendar meeting in Chat & Gmail 128

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1. Google Meet
You can set up or start a new Google meet video meeting from:

● Meet
● Gmail
● Google Calendar

Google Meet front page

1.1. Google Meet (Computer)

1.1.1. Initiate Meeting

a. Instant Meeting

This is for you to initiate an instant meeting, it will directly jump into a meeting,
generate a meeting code and share with others.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1. Open Meet, click New Meeting

2. Click Start an instant meeting.

3. Click Add others to invite participants or copy the meeting link/code and
share with others.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

b. Schedule a meeting

1. In Google Meet main page, click New Meeting

2. Click Schedule in Google Calendar. You will redirect to the Schedule

meeting option.

3. Organize your meeting option and click Save to schedule a meeting. Your
meeting details will appear in Google Calendar.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.1.2. Add live streaming to an event

To create an event with a live stream link, add it from a Calendar event. Livestream
up to 100,000 in-domain viewers.
*Available for Admin/Content Manager Only Starting 1st Sep 2021

1. Create an event in Calendar. In the event summary window, click More

options to open the event details.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2. Under Event Details, select Add Google Meet video conferencing.

3. Click the View conference details down arrow, which will appear on the right
when Google Meet is selected.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

4. Click Add live stream in the dialog box, which will generate a unique URL.

You can distribute the live stream URL in two ways:

a. Adding the guests in the event invitation. Guests on the invite are able
to participate in the meeting

b. Share the live stream URL with viewers without adding to the guests
list in the event invitation. Viewers will only be able to view the live
stream, but NOT participate in the meeting.

5. When it’s time for your live stream, join the meeting.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

6. To start your live stream, open the Options menu in the lower-right corner,
then click Start streaming.

7. To stop live streaming, reopen the Options menu and click Stop streaming,
then click Yes to confirm that you want to stop the stream.

1.1.3. Join a meeting

1.1.3.1. Join a meeting from Meet

a. Select a scheduled meeting

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1. In a web browser, enter https://meet.google.com/.

2. Select the meeting from your list of scheduled events. Only meetings
scheduled through Google Calendar appear on Google Meet.

3. Check your audio or video and click Join now.

b. Join a meeting with a meeting code or nickname

Every Meet video meeting has a code that you can use to join the meeting.
The meeting code is a series of characters, such as abc-defg-hjk. You can
get the meeting code from the joining information that was sent to you or at

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

the end of the meeting link.

1. Open the Meet app and then enter a code or nickname.

2. Click Join.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.1.3.2. Join a meeting from a Google Calendar

1. View your scheduled meetings in Calendar and quickly join a video meeting.

2. In the Google Calendar app, open the event.

3. Click Join with Google Meet.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.1.4. In a meeting

1.1.4.1. In a meeting layout

Mute or unmute

● You can turn your mic on or off during the meeting.

Turn on or off video

● You can turn your video on or off during the meeting.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

Turn on or off captions

● This function can make it easier to follow what’s being said in a

meeting by turning on captions, which show text of the
conversation.

Raise hand

● When you click the raise hand button, all participants are notified.

Screen sharing

● You can present your entire screen or a specific window in a

meeting. While you present, you can share information such as
documents, presentations, spreadsheets, and more.

More options

● You can see more options including Whiteboard, Recording,

Change layout, Full screen, Change background, Use a phone for
audio, Report problem, Report abuse, Troubleshooting & help and
Settings.

Leave meeting

● Even if you are the person who set up the video meeting, leaving
the meeting does not mean that you are ending it for everyone. The
video meeting keeps going until the last person leaves it.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

Meeting details

● You can view the joining info and attachment uploaded by the
moderator.

Show everyone

● You can view all participants in the meeting. The host has the
ability to mute all participants.

Chat with everyone

● You also can communicate with participants by using chat.

Activities

● Some activities can make it in the meeting room including Breakout

Rooms, Q&A and Pools.

Host controls

● Host can manage meeting access control

1.1.5. During the meeting functions

1.1.5.1. Change background

1. On the bottom, click More options .

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2. Click Change background

3. Select available background or upload your own background

a. To completely blur your background, click Blur your background .
b. To slightly blur your background, click Slightly blur your background.
c. To select a pre-uploaded background, click a background.
d. To upload your own image for your background, click Add .

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.1.5.2. Change layout

1. On the bottom, click More options .

2. Click Change layout

3. Choose layout from the list

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.1.5.3. Whiteboard

1. On the bottom, click More options .

2. Click Whiteboard

3. Select Start new whiteboard or Choose from Drive if you want to use the
existing Jamboard.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.1.5.4. Settings

1. On the bottom, click More options .

2. Click Settings.

3. You can manage Audio,Video and Host controls settings

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.1.5.5. Start and stop a recording

Important: Recording is only available from Meet on a computer. Mobile app

users are notified when the recording starts or stops, but can't control recording.
Meetings can only be recorded for up to 8 hours. After 8 hours, the meeting will
automatically stop recording.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1. At the bottom right, click Activities Recording.

2. Click Start recording.
3. In the window that appears, click Start.
4. Wait for the recording to start. Other participants are notified when the
recording starts or stops.

5. When you finish, click Activities Recording Stop Recording.

6. In the window that appears, click Stop recording.
Tip: The recording also stops when everyone leaves the meeting
7. The recording is saved to the meeting organizer’s My Drive > Meet
Recordings folder. An email with the recording link is sent to the meeting
organizer, and the person who started the recording.

1.1.5.6. Create breakout rooms

1. On your computer, start a video call.

2. At the bottom right, click Activities Breakout rooms

3. In the Breakout rooms panel, choose the number of breakout rooms. You can
create up to 100 breakout rooms in a call.
4. Call participants are then distributed across the rooms. To manually move
people into different rooms, you can:

a. Enter the participant’s name directly into a breakout room.

b. Click the participant’s name. Hold down the mouse, drag the name,
and then drop it into another breakout room.

c. To randomly mix up the groups again, click Shuffle .

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

5. At the bottom right, click Open rooms.

Tip: A notification will show at the bottom of the screen when participants ask
for help from the moderator. To join that participant's breakout room, click Join.
To return to that question later, click Later. On the breakout room panel, an
“Asked for help” banner shows above rooms that ask for help.

1.1.5.7. Pools

a. Create a poll

1. In a meeting, at the bottom right, click Activities , then click

Polls.
2. Click Start a poll.
3. Enter a question and add options for the poll.
4. Choose one:
i. To post your poll, click Launch.
ii. To save your poll so you can launch it later, click Save.

Tip: Polls you save remain listed under Polls for the duration of the
video call. After the call ends, all polls are permanently deleted.
Meeting moderators are emailed a polling report at the end of the
meeting.

b. Moderate a poll

1. In a meeting, at the bottom right, click Activities , then click Polls.

2. Optional: To let participants see a poll’s results, next to "Show
everyone the results", click Switch on .
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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3. Optional: To close a poll and not allow responses, click End the poll.
Tip: Participants can still view the poll.
4. To permanently delete a poll from your list of polls, click Delete .
Tip: No one can view deleted polls.

c. View a poll report

1. After a meeting, the moderator is emailed a report for any polls
conducted in the meeting. The report includes the names and answers
of the meeting participants.
2. Open the poll report email.
3. Click the report attachment.

1.1.5.8. Q&A
a. Turn on Q&A

1. In a meeting, tap Activities Q&A.

2. Tap Turn on Q&A.

b. Ask a question

When you ask a question, everyone in the meeting gets a notification.

1. In a meeting, tap the screen Menu .

2. Tap Activities Q&A.

3. Tap Ask a question.
4. Enter the question.
5. Tap Post.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

c. View and manage questions

In the moderator’s view, the moderator can filter, delete, and upvote a
question.

1. In a meeting, tap Activities

2. Click Q&A.
3. To upvote a question, on the question, tap Upvote .
4. To sort questions by order or most upvotes, next to "Newest first," tap
Down arrow and select an option.
5. To delete a question, on the question, tap Delete .

Tip: Moderators can delete anyone’s question. Participants can only delete
their own question. The moderator can see all deleted questions and who
asked them in the Questions report emailed to them after the meeting.

d. View a questions report

After the meeting, a question report is emailed to the moderator. The email
includes a list of questions that were asked, hidden, or deleted along with the
names of the people who posted the questions.

1. Open the email with the questions report.

2. Click the report attachment.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.2. Google Meet (Android)

1.2.1. Initiate Meeting

a. Instant meeting

This is for you to initiate an instant meeting, it will directly jump into a meeting,
generate a meeting code and share with others.

1. Open Meet, click New meeting

2. Click Start an instant meeting
3. Click Share invite to invite participant or copy the meeting link/code and
share with others

b. Schedule meeting

1. In Google Meet main page , click New Meeting

2. Click Schedule in Google Calendar. You will redirect to the schedule
meeting option.
3. Organize your meeting option and click Save to schedule

1.2.2. Add livestream to an event

To create an event with a live stream link, add it from a Calendar event. Livestream
up to 100,000 in-domain viewers.

1. Create an event in Calendar. In the event summary window , scroll up for the
event detail
2. Under Event Details , select Add Google Meet video conferencing.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3. Click the View conference details down arrow, which will appear on the right
when Google Meet is selected
4. Click Add live stream in the dialog box, which will generate a unique URL

You can distribute the live stream URL in two ways:

a. Adding the guest in the event invitation. Guests on the invite are able
to participate
b. Share the live stream URL with viewers without adding to the guest list
in the event invitation. Viewers will only be able to view the live, but
NOT participate in the meeting
5. When it’s time for your live stream, join the meeting.
6. To start your live stream, open the Options menu in the lower-right corner of
then click Start streaming.
7. To stop live streaming, reopen the Options menu and click Stop streaming,
then click Yes to confirm to confirm that you want to stop the stream.

1.2.3. Join meeting

a. Join a meeting from Google calendar event

View your scheduled meetings in Calendar and quickly join a video meeting.

1. In the Google Calendar app, open the event.

2. Tap Join video call.

b. Join a video meeting from Meet app

In Meet, you can join a video meeting using the Meet app, or you can enter a
meeting code. You can use the Meet app with any Google account, such as a
Google Workspace account or an @gmail.com account.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

Tip: A chime sounds as the first 5 people join. After that, new participants are
muted.

1. Open the Google Meet app .

2. Swipe from the bottom to view your scheduled meetings. Only meetings
scheduled through Google Calendar appear on Google Meet.
3. Tap Join or select a meeting from the list Join meeting.

c. Join a video meeting with a meeting code or nickname

Every Meet video meeting has a code that you can use to join the meeting.
The meeting code is a series of characters, such as abc-defg-hjk. You can
get the meeting code from the joining information that was sent to you or at
the end of the meeting link.

1. Open the Meet app and then tap Meeting code.

2. Enter the meeting code or nickname.
Tip: The hyphens in the meeting code are optional.
3. Tap Join meeting.
4. (Optional) Depending on whether you're joining from a different
organization or signed in to a Google Workspace account, choose an
option:

● Select Ask to Join.

● Enter your name and tap Ask to Join.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

d. Join a video meeting with a meeting link URL

Sometimes there isn’t enough time to schedule a meeting and book a room.
With Meet, you can join an impromptu video meeting by clicking the meeting
link URL sent to you in a text or email.

1. Tap the meeting link sent to you via text or email.

2. Follow the onscreen prompts to join

e. Use phone to dial into a meeting

Important: You can only dial into meetings with a phone if the meeting is
organized by a Google Workspace user.

A phone number is added only if administrators turn on the dial-in feature.

If your Google Workspace administrator allows, you can dial in for audio-only
access to a Meet video meeting up to 15 minutes before the meeting starts
until it ends. If someone is already in the meeting and grants access, you can
join sooner.

You can be in a different organization or have a different Google Workspace

edition from the event organizer. If you’re in the organizer's corporate
directory, participants see your name in the meeting if not they see only a
partial phone number.

● Other participants should always verify that the person who dials in is
the correct participant
● Anyone who dials in counts toward the maximum limit.
● Regular call charges apply.
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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

f. Join a meeting with a phone number

Tip: If you try to dial in to a meeting before it starts you might get an error that
the PIN is not recognized.
You can dial in during the scheduled meeting time using one of the following
methods:

1. Enter the phone number that’s in the Google Calendar event or meeting
invitation.
Then, enter the PIN and #.
2. From the Meet or Calendar app, tap the phone number.
The PIN is automatically entered.

g. Mute or unmute your phone

You're muted if another meeting participant mutes you or if you:

1. Press *6.
2. Have your phone's volume at the lowest level.
3. Join after the 5th participant.
4. Press *6 again or increase the volume to unmute.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.2.4. Change background

1. On the bottom, click More options .

2. Click Change background

3. Select available background or upload your own background

a. To completely blur your background, click Blur your
background .
b. To slightly blur your background, click Slightly blur your
background.
c. To select a pre-uploaded background, click a background.
d. To upload your own image for your background, click Add
.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.2.5. Change layout

1. On the bottom, click More options .

2. Click Change layout

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3. Choose layout from the list

1.2.6. Whiteboard

1. On the bottom, click More options

2. Click Whiteboard

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3. Select Start new whiteboard or Choose from Drive if you want to use the
existing Jamboard.

1.2.7. Settings

1. On the bottom, click More options .

2. Click Settings.

3. You can manage Audio,Video and Host controls settings

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.3. Google Meet (iOS)

1.3.1. Initiate Meeting

a. Instant meeting

This is for you to initiate an instant meeting, it will directly jump into a meeting,
generate a meeting code and share with others.

1. Open Meet, click New meeting

2. Click Start an instant meeting
3. Click Share invite to invite participant or copy the meeting link/code and
share with others

b. Schedule meeting

1. In Google Meet main page, click New Meeting

2. Click Schedule in Google Calendar. You will redirect to the schedule
meeting option.
3. Organize your meeting option and click Save to schedule

1.3.2. Add livestream to an event

To create an event with a live stream link, add it from a Calendar event.
Livestream up to 100,000 in-domain viewers.
*Available for Admin/Content Manager Only Starting 1st Sep 2021

1. Create an event in Calendar. In the event summary window, scroll up for the
event detail
2. Under Event Details, select Add Google Meet video conferencing.
3. Click the View conference details down arrow, which will appear on the right
when Google Meet is selected.
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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

4. Click Add live stream in the dialog box, which will generate a unique URL

You can distribute the live stream URL in two ways:

c. Adding the guest in the event invitation. Guests on the invite are able
to participate
d. Share the live stream URL with viewers without adding to the guest list
in the event invitation. Viewers will only be able to view the live, but
NOT participate in the meeting
5. When it’s time for your live stream, join the meeting.
6. To start your live stream, open the Options menu in the lower-right corner of
then click Start streaming.
7. To stop live streaming, reopen the Options menu and click Stop streaming,
then click Yes to confirm to confirm that you want to stop the stream.

1.3.3. Join meeting

a. Join a meeting from Google calendar event

View your scheduled meetings in Calendar and quickly join a video meeting.

1. In the Google Calendar app, open the event.

2. Tap Join video call.
b. Join a video meeting from Meet app
1. Open the Google Meet app .
2. Swipe from the bottom to view your scheduled meetings. Only meetings
scheduled through Google Calendar appear on Google Meet.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3. Tap Join or select a meeting from the list Join meeting.

c. Join a video meeting with a meeting code or nickname

Every Meet video meeting has a code that you can use to join the meeting.
The meeting code is a series of characters, such as abc-defg-hjk. You can
get the meeting code from the joining information that was sent to you or at
the end of the meeting link.

1. Open the Meet app and then tap Meeting code.

2. Enter the meeting code or nickname.
Tip: The hyphens in the meeting code are optional.
3. Tap Join meeting.
4. (Optional) Depending on whether you're joining from a different
organization or signed in to a Google Workspace account, choose an
option:

● Select Ask to Join.

● Enter your name and tap Ask to Join.

d. Join a video meeting with a meeting link URL

Sometimes there isn’t enough time to schedule a meeting and book a room.
With Meet, you can join an impromptu video meeting by clicking the meeting
link URL sent to you in a text or email.

1. Tap the meeting link sent to you via text or email.

2. Follow the onscreen prompts to join

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

e. Join a meeting with a phone number

Tip: If you try to dial in to a meeting before it starts you might get an error that
the PIN is not recognized.

You can dial in during the scheduled meeting time using one of the following
methods:

1. Enter the phone number that’s in the Google Calendar event or meeting
invitation.
2. Then, enter the PIN and #.
3. From the Meet or Calendar app, tap the phone number.
The PIN is automatically entered.

f. Mute or unmute your phone

You're muted if another meeting participant mutes you or if you:

● Press *6.
● Have your phone's volume at the lowest level.
● Join after the 5th participant.
● Press *6 again or increase the volume to unmute.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

1.3.4. Change background

1. On the bottom, click More options .

2. Click Change background

3. Select available background or upload your own background

● To completely blur your background, click Blur your background

● To slightly blur your background, click Slightly blur your background.
● To select a pre-uploaded background, click a background.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

● To upload your own image for your background, click Add .

1.3.5. Change layout

1. On the bottom, click More options .

2. Click Change layout

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3. Choose layout from the list

1.3.6. Whiteboard

1. On the bottom, click More options .

2. Click Whiteboard

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3. Select Start new whiteboard or Choose from Drive if you want to use the
existing Jamboard.

1.3.7. Settings

1. On the bottom, click More options .

2. Click Settings.

3. You can manage Audio,Video and Host controls settings

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2. Google Calendar

With Google Calendar, you can quickly schedule meetings and events and get
reminders about upcoming activities, so you always know what’s next. Calendar is
designed for teams, so it’s easy to share your schedule with others and create
multiple calendars that you and your team can use together.

Calendar main page

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.1. Google Calendar (Computer)

2.1.1. Schedule an event

2.1.1.1. Create an event

In Calendar, click Create or click an empty time slot in the calendar grid.

2.1.1.2. Add guest

1. In the Add guests field, enter the first few letters of a person’s name or
email address. Matching addresses in your organization’s directory appear
as you enter text.

2. Click a suggestion to add that person to the event. If no suggestions

appear, enter your guest’s full email address. After you add a guest to your
event, a video meeting in Google Meet is automatically added to the event.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

3. The guest's calendar appears next to yours.

2.1.1.3. Add an event description and attachments

a. Add an event description

1. Click the Add description or attachments field.
2. Add details, such as contact information, instructions, or links for your
event.
3. (Optional) Format your description by bolding, italicizing, underlining,
or adding lists and links.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

b. Add an attachments
1. Click the Add description or attachments field.
2. Click My Drive or Upload and select your file.
3. Click Select or Upload. Your file will be attached to the event

c. Save your event

When you’re finished filling in the details, save your event and send your
invitations.

1. Click Save.
2. Choose an options:
● Send to notify guests by email
● Don’t send to skip notifications at this time
● Dismiss to continue editing the invitation
3. If you’re inviting people from outside of your organization, click:
● Invite external guests to notify them.
● Continue editing to notify them later.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

4. (Optional) To open your event on the Edit event page, click More options.

2.1.2. Respond to and manage events

RSVP to invitations to let people know whether you're going to an event. Add a note
or suggest a different time for an event.

2.1.2.1. Reply to an invitation

When you get an invitation to an event, it appears on your calendar. If you

subscribe to email notifications, you get invitations by email as well. If you're
using Gmail, you can respond to the invitation right from the email.

1. In the calendar grid, click the event.

2. At the bottom next to Going?, click Yes, No, or Maybe.

Tip: To respond to the event from Gmail, open the email and next to
Going?, click Yes, No, or Maybe.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.1.2.2. Propose a new time or add a note

1. Click the event.

2. In the bottom-right corner, click the Up arrow and choose an option:

● Add note - Enter your message, optionally change your event

response, and click Send.
● Propose a new time - On the left, choose the day and time, optionally
add a message, and click Send proposal.

2.1.2.3. Update an existing event

You can invite more guests and change the meeting location.
1. In the calendar grid, click the event, then click Edit.
2. To invite more guests, change the meeting location, or add attachments,
make your changes and click Save.

Note: If the event organizer hasn’t given you edit permissions, you can't

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` PENGURUSAN MALAYSIA
(MAMPU)

make changes to the event time or its duration.

2.1.2.4. Delete an event

If you delete an event, it remains in a calendar’s trash for approximately 30 days.

After 30 days, it’s permanently deleted, but you can permanently delete it before that
if you want

a. Delete an event:

1. In your calendar grid, click the event,

2. Click Delete .

b. Permanently remove a deleted event:

1. Click Settings , then click Trash.

2. Check the box next to the deleted event and click Delete .
3. (Optional) To permanently remove all events in your trash, at the top right,
click Empty trash.

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.1.2.5. Restore a deleted event

You have approximately 30 days to restore an event that you deleted by

mistake.

1. Click Settings , then click Trash.

2. Check the box next to the deleted event and click Restore .

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 JABATAN PERDANA MENTERI
UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.1.3. Create reminders in Calendar

To remember something on your to-do list, add a personal reminder.

2.1.3.1. View reminders

1. Go to Calendar.
2. At the bottom left, under My calendars, make sure the Reminders box is
checked

2.1.3.2. Create a personal reminder

1. In your Calendar grid, click a time slot and click Reminder.

2. Add a title and choose a date and time.
3. (Optional) To select the frequency of your reminder, click Does not repeat
and select an option.
4. (Optional) If you want your reminder to last all day, check the All day box.
5. Click Save.

Note: Reminders you create in Google Keep also show up in Calendar.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.1.3.3. Complete or remove a personal reminder

You can remove a reminder from your calendar by marking it as done, deleting
it, or hiding all reminders temporarily. Mark a reminder done
Choose an option:

● If you have one single reminder in a time slot, click the reminder and
then click Mark as done.
● If you have multiple reminders in the same time slot, click the reminder

block, point to the reminder, and click Mark as done .

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

2.1.3.4. Delete a reminder

1. If you have a single reminder in a time slot, click the reminder and then click

Delete .
2. If you have multiple reminders in the same time slot, click the reminder block,

point to the reminder and click Delete .

2.1.4. Share and view calendars

Share your calendar with co-workers, family, and friends so they can easily see
when you’re available. You can look at other people’s calendars to do the same.

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` PENGURUSAN MALAYSIA
(MAMPU)

2.1.4.1. Share your calendar

Choose whether to share your calendar publicly or only with your organization:

1. Click Settings , then click Settings.

2. On the left, click your calendar.
3. In the Access permissions section, choose an option:

● To make your calendar available publicly on the web, check the Make
available to public box. Next to each sharing permission, click the

Down arrow and choose whether you want to show your free and
busy times.
● To make your calendar available only to your organization, check the
Make available for My Organization box. Next to each sharing

permission, click the Down arrow and choose whether you want to
show your free and busy times.
● To make your calendar available throughout Google Workspace, check
the Show calendar info in other Google apps, limited by the access
permissions box.

2.1.4.2. Let someone see your calendar in a web browser:

You can get an HTML link to your calendar that you can share with people.

1. Click Settings , then click Settings.

2. On the left, click your calendar.
3. In the Access permissions section, click Get shareable link, then click
Copy Link.

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` PENGURUSAN MALAYSIA
(MAMPU)

4. Paste the link in an email and send it.

2.1.4.3. Share your calendar with specific people and choose how much they can see:

When you share your calendar with someone, you can decide how they see
your events and whether they can also make changes, such as adding or editing
events.

1. Click Settings , then click Settings.

2. On the left, click your calendar.

3. In the Share with specific people section, click Add people and enter the
email address or names of the people you want to share your calendar with.
4. Choose a sharing permission option:
● See only free/busy (hide details)
● See all event details
● Make changes to events
● Make changes and manage sharing
5. Click Send.

2.1.4.4. Share your calendar with people who don’t use Google Calendar:
1. In the Share with specific people section, click Add people.
2. Enter the email address or names of the people you want to share your
calendar with.
3. Click Send.

If the person you’re sharing your calendar with doesn’t use Calendar, click
Invite to send them an invitation to use it.

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` PENGURUSAN MALAYSIA
(MAMPU)

2.1.5. Create shared calendars

In addition to your own calendar, you can create shared calendars to track
group activities, such as project schedules or co-worker vacations.

2.1.5.1. Create a shared calendar

1. Open Calendar, and on the left next to Other calendars, click Add other
calendars, then click Create new calendar.
2. Name the calendar and add a description.
3. Click Time zone and select your time zone.
4. Click Create calendar. Your new calendar appears under My calendars.

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` PENGURUSAN MALAYSIA
(MAMPU)

5. (Optional) To update any calendar preferences, point to it and click More

, then click Settings.

2.1.5.2. Share a calendar

1. Open Calendar and under My calendars, point to the calendar you want to
share, and click More , then click Settings and sharing.
2. Choose an option:
● To share with individuals—Under Share with specific people, click Add
people and add the person or the email address of the person you
want to share with. Click Send.
● To change wider sharing settings—Under Access permissions, select
Make available to public or Make available for organization name.

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` PENGURUSAN MALAYSIA
(MAMPU)

2.1.5.3. Delete a calendar

1. Click settings, then click Settings.
2. Select the calendar you want to delete and scroll to the bottom.
3. In the Remove calendar section, choose an option:
● Click Unsubscribe if you want to unsubscribe from calendars that are
read-only.
● Click Delete if you want to delete calendars that you own.

2.1.5.4. Add out-of-office dates to your calendar

1. In your calendar grid, click the first day that you're away from work
2. Click Out of office and select a time period.
3. (Optional) To explain you're away from work, enter a message in the
Decline message section.
4. In the Visibility section, choose an option:
● Public
● Default visibility
● Private

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` PENGURUSAN MALAYSIA
(MAMPU)

5. Click Save. Any new and existing meetings during this time will be
automatically declined.

2.1.6. Access your notes and tasks

Keep track of your notes and tasks without leaving Calendar.

2.1.6.1. Open notes in Keep

1. On the right, click Keep .

2. To Add a note or list, click + Take a note or New list .
3. To edit a note, click a note and enter a message.
4. Click Done.

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` PENGURUSAN MALAYSIA
(MAMPU)

2.1.6.2. Open your to-do lists in Tasks

1. Choose an option:
● In Calendar, on the right, click Tasks .
● If it’s the first time you’re opening Tasks, at the bottom,
click Get Started. (If you don’t see Tasks, at the bottom right, click

Show side panel .)

2. (Optional) To create a new task list:

I. At the top under Tasks, click the Down arrow , then click
Create new list.
II. Add a name and click Done.

III. (Optional) To change lists, click the Down arrow and select a list.
IV. Click Add a task and enter a task.

V. (Optional) To add details or a due date, click Edit .

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` PENGURUSAN MALAYSIA
(MAMPU)

2.2. Google Calendar (Android)

2.2.1. Get Google Calendar

1. On your Android phone or tablet, visit the Google Calendar page on

Google Play.
2. Tap Install.
3. Open the app and sign in with your Google Account.

2.2.2. Go to a specific day

1. On your Android phone, open the Google Calendar app .
2. In the top left, tap the month name. For example, January .
3. Swipe left or right to go to other months.
4. Tap a date to see events on that day.

Get back to today: At the top right corner, tap Jump to today .

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` PENGURUSAN MALAYSIA
(MAMPU)

2.2.3. Choose how many days to view

When you open the Calendar app, you'll see a list of your upcoming events. You
can switch views to see your whole day or multiple days.

1. On your Android phone, open the Google Calendar app .

2. In the top left corner, tap the Menu .
3. Choose a view, like Schedule or Month. To see all your events, goals, and
reminders in a list that's broken up by day, choose "Schedule

2.2.4. How to search

1. On your Android phone or tablet, open the Google Calendar app .

2. In the top right, tap Search .

3. Enter your search terms.

4. On the bottom right, tap Search .

Note: To improve the search suggestions, your Calendar searches and

browsing activity are saved in My Activity if Web & App Activity is turned on.

2.2.5. Don't see past events

If you don't see past events when you search, try using advanced search on your
computer to only see results for a certain time period.

1. On your computer, open Google Calendar.

2. In the search box, click the Down arrow
3. Add in information you want to filter by, including the dates.
4. At the bottom of the box, click Search.

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` PENGURUSAN MALAYSIA
(MAMPU)

2.2.6. Use Calendar offline on mobile

If you use the Google Calendar app while you're offline, you can:

● Find events and make changes.

● Create, edit, or respond to events.
● Access Tasks and Reminders.

Tips:Install the Calendar app, connect to the internet, and then sign in to your
Google Account. Your account syncs automatically and you can use Google
Calendar offline.

While you’re offline, changes don’t sync with your computer or others’ calendars
until you're online again.

While you’re offline, you can’t email event guests.

2.2.7. Add a calendar someone shared with you

When someone shares their calendar with your email address, you get an email
with a link to add their calendar. Learn how calendars can be shared.

1. In your email, tap the link that says Add this calendar.
2. Your Google Calendar app opens.
3. In the pop-up that appears, tap Yes.
4. Your calendar will appear on the left, under “My calendars.”

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(MAMPU)

2.2.8. Show or hide a calendar you're subscribed to

Important: You can only subscribe to a calendar on the web, from

calendar.google.com.
You can show or hide calendars you’ve already subscribed to, but you can’t
subscribe to a calendar in the Google Calendar app.

1. Open the Google Calendar app .

2. At the top left, tap Menu Settings .
3. Tap the calendar you want to view.
4. Optional: To find more calendars, tap Show more.
5. Check or uncheck your preferred calendar.

2.2.9. Move events between calendars

To move an event from one calendar to another, you must be the organizer of a
Google Calendar event. You must also have edit access to the calendar you move
the event to.

When you move an event, you add the event’s organizers to the new calendar and
remove organizers from the old calendar.

Also, when you move an event that recurs to another calendar, you do the same to
future instances. You can’t move only one instance of an event that recurs.

1. Open Google Calendar .

2. Open a calendar.
3. Select the event you want to move.
4. Under the name of the meeting, tap the calendar name.
5. Where you want to move the event, tap the name of the calendar.
6. In the top right, tap Save.

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2.2.10. See someone else's calendar

You can't add other people's calendars from the Google Calendar app. However,
once you add the calendars from your computer, you'll see them in the app.

Find a time that someone is free

1. Open the Google Calendar app .

2. In the bottom right, tap Create .
3. Tap Event.
4. Under "Add people," add people to your event.
5. Tap View schedules.
6. Choose a time.

2.2.11. RSVP to an invite

1. Open the invitation email, or the event that was added to your calendar.
2. Next to "Going?," click an option:
● Yes
● No
● Maybe
● Yes, in a meeting room
● Yes, joining virtually

2.2.12. Delete an event you create

If you create an event, or can edit an event, you can delete the event. This takes
the event off your calendar, and off the calendars of everyone else invited.

1. On your Android phone or tablet, open the Google Calendar app .

2. Open the event you want to delete.

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(MAMPU)

3. In the top right, tap More .

4. Tap Delete Delete.

Important: If you’re not the event owner, if you tap Delete, you only remove the
event from your calendar.

2.2.13. Cancel a booked appointment

Important: When you cancel a booked appointment:

● The appointment is removed from your calendar.

● A cancellation email is sent to the person who booked the appointment.
● The cancelled appointment time appears available on your booking page.

1. Open your appointment confirmation email.

2. Tap Cancel appointment. A new page opens.
3. Tap Cancel your appointment Close.

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(MAMPU)

2.3. Google Calendar (iOS)

2.3.1. Get Google Calendar

1. On your iPhone or iPad, visit the Google Calendar page from the App
Store.
2. Tap Get.
3. Open the app and sign in with your Google Account.

2.3.2. Go to a specific day

1. On your iPhone or iPad, open the Google Calendar app .
2. In the top left, tap the month name. For example, January .
3. Swipe left or right to go to other months.
4. Tap a date to see events on that day.

Get back to today: At the top right corner, tap Jump to today .

2.3.3. How to search

1. On your iPhone or iPad, open the Google Calendar app .
2. In the top right, tap Search .
3. Enter your search terms.

4. On the bottom right, tap Search .

Note: To improve the search suggestions, your Calendar searches and browsing
activity are saved in My Activity if Web & App Activity is turned on.

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(MAMPU)

2.3.4. I don't see past events

If you don't see past events when you search, try using advanced search on your
computer to only see results for a certain time period.

1. On your computer, open Google Calendar.

2. In the search box, click the Down arrow .

3. Add in information you want to filter by, including the dates.
4. At the bottom of the box, click Search.

2.3.5. Use Calendar offline on mobile

If you use the Google Calendar app while you're offline, you can:

● Find events and make changes.

● Create, edit, or respond to events.
● Access Tasks and Reminders.

Tips:

Install the Calendar app, connect to the internet, and then sign in to your Google
Account. Your account syncs automatically and you can use Google Calendar
offline.

While you’re offline, changes don’t sync with your computer or others’ calendars
until you're online again.

While you’re offline, you can’t email event guests.

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(MAMPU)

2.3.6. Add a calendar someone shared with you

When someone shares their calendar with your email address, you get an email
with a link to add their calendar. Learn how calendars can be shared.

1. In your email, tap the link that says Add this calendar.
2. Your Google Calendar opens in a browser.
3. In the pop-up that appears, tap Add.
4. Your calendar will appear on the left, under “My calendars.”

2.3.7. Show or hide a calendar you're subscribed to

Important: You can only subscribe to a calendar on the web, from

calendar.google.com.

You can show or hide calendars you’ve already subscribed to, but you can’t
subscribe to a calendar in the Google Calendar app.

1. Open the Google Calendar app .

2. At the top left, tap Menu Settings .
3. Tap the calendar you want to view.
4. Optional: To find more calendars, tap Show more.
5. Check or uncheck your preferred calendar.

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(MAMPU)

2.3.8. Hide a calendar temporarily

This is a good option for calendars that you only check occasionally. You can tell
that your calendar is hidden if the square next to it isn't colored in.

1. On your iPhone or iPad, open the Google Calendar app

2. In the top left, tap Menu .

3. In your list of calendars, tap the colored box next to a calendar name.

2.3.9. RSVP to an invite

1. Open the invitation email, or the event that was added to your calendar.
2. Next to "Going?," click an option:
● Yes
● No
● Maybe
● Yes, in a meeting room
● Yes, joining virtually

2.3.10. Delete an event you create

If you create an event, or can edit an event, you can delete the event. This takes
the event off your calendar, and off the calendars of everyone else invited.

1. On your iPhone or iPad, open the Google Calendar app .

2. Open the event you want to delete.

3. In the top right, tap More .

4. Tap Delete Delete event.

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(MAMPU)

Important: If you’re not the event owner, if you tap Delete, you only remove the
event from your calendar.

2.3.11. Cancel a booked appointment

Important: When you cancel a booked appointment:

● The appointment is removed from your calendar.

● A cancellation email is sent to the person who booked the appointment.
● The cancelled appointment time appears available on your booking page.

1. Open your appointment confirmation email.

2. Tap Cancel appointment. A new page opens.

3. Tap Cancel your appointment Close.

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3. Gmail Management

With Gmail, your email is stored safely in the cloud. You can get to messages from any
computer or device with a web browser. If your administrator allows, you can join or
start a video meeting in Google Meet right from Gmail. Add Google Chat to your Gmail
inbox and get all the features of Chat directly in Gmail.

3.1. Gmail Management (Computer)

3.1.1. Create and send email

1. Open Gmail.

2. On the left, click Compose + .You might see Compose instead.

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(MAMPU)

3. (Optional) To change your window size, in the upper corner, click

Maximize or Exit full screen.
4. Add recipients and a subject.

5. Enter your message. Email you start writing but don't send are
automatically saved in Drafts on the left.

6. (Optional) Add attachments, such as Drive files or photos .

7. Click Send.

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3.1.2. See new email

Unread email are bold. To open an email, click it. By default, replies to email are
grouped into conversations. Keeping all email together in a thread makes it easier
to keep track of them and saves space in your inbox.

If you prefer to separate your existing email from future email, you can turn off
conversation view.

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(MAMPU)

1. At the top right, click Settings , then click See all settings.

2. In the General tab, scroll to Conversation View and select Conversation view
off.

3. At the bottom, click Save Changes.

3.1.3. Reply to email

1. To reply to a single email or the last email in a thread, click Reply .

2. To reply to an email within a thread, click Reply .

3. To forward a single email or the last email in a thread, click Forward .

4. To forward an email within a thread, click More , then click Forward.

5. To see previous email in a thread, click Show trimmed content .

6. To forward an entire conversation, at the top, click More , then click

Forward all.

To use a Smart Reply, at the bottom of the email, click a suggested reply. You
can then edit the email before sending it.

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(MAMPU)

3.1.4. Change recipients or subjects

3.1.4.1. Add and remove recipients

1. From an open email, click a recipient’s address.

2. To add more recipients, type their email addresses.

3. To remove recipients, next to their email address, click Remove .

3.1.4.2. Edit an email subject

1. Next to Type of response , click the Down arrow , then click

Edit subject.

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2. Enter a new subject.

3.1.5. Email without an internet connection

Chrome Browser only

Use Gmail offline to read, respond to, and search your Gmail messages
when you aren't connected to the internet. Any email you write, archive, label, or
delete while you're offline will be sent or moved when you’re back online.

When you enable Gmail offline on a device, your messages sync with the
browser's storage on the computer you're using. Enable Gmail offline on each
device for which you want offline access.

Enable Gmail offline:

1. At the top right, click Settings , then click See all settings.

2. Go to the Offline tab and check the Enable offline mail box.

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3. (Optional) Next to Sync settings, choose how many days of email you want to
store offline.

4. Next to Security, choose whether to keep or remove offline data on your

device.

5. Click Save Changes.

3.1.6. Turn your vacation responder on or off

1. Open Gmail.

2. At the top right, click Settings , then click See all settings.
3. Scroll down to Vacation responder and select Vacation responder on or
Vacation responder off.

4. If you turned on the vacation responder, enter the dates you're away and
add a message. Then, select who should get a response.
5. At the bottom, click Save Changes.

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(MAMPU)

3.1.7. Organize your inbox

Manage email with labels and filters and move email out of your inbox.

3.1.7.1. Create labels

1. Open Gmail.

2. At the top right, click Settings , then click See all settings.

3. Click the Labels tab.

4. Scroll to the Labels section and click Create new label.

5. Enter the label name and click Create.

Gmail label names can be up to 225 characters long.

You can also create nested labels, which are like subfolders.

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(MAMPU)

3.1.7.2. Create a label from an email

1. From an email, click Labels , then click Create new.

2. Enter the label name and click Create.
3. (Optional) Click Nest label under and choose an existing label to place it
under.
4. The new label automatically applies to your email.

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(MAMPU)

3.1.7.3. Apply labels to email

1. In your inbox, check the boxes next to the email you want to apply a label to.

2. Click Labels .
3. Check the boxes next to the labels you want to add and click Apply.

3.1.7.4. Apply a color to a label

1. In the left panel, point to a label and click More .

2. Point to Label color and choose a color. Or, click Add custom color.
The change instantly applies to all email with that label.

3. (Optional) To remove a label color, point to Label color and click

Remove color.
4. (Optional) To see all email with a particular label, in the left panel, click the
label’s name.

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(MAMPU)

3.1.7.5. Move email from your inbox to a label

1. In your inbox, check the boxes next to the email you want to move into a
label.
2. Click Move to .
3. Click the label you want to move your email to.

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3.1.8. Add filters

Manage your incoming email automatically with Gmail’s filters.

1. Open Gmail.
2. In the search box at the top, click the Down arrow .
3. Enter your search criteria. If you want to check that your search worked
correctly, see what emails show up by clicking Search.
4. At the bottom of the search window, click Create filter.
5. Choose what you’d like the filter to do.
6. Click Create filter.

3.1.9. Star important email

Want to flag an important email? Click Star next to an email in your inbox or an
email within a conversation. To see all your starred email, in the left sidebar, click
Starred.

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(MAMPU)

3.1.10. Snooze email

Postpone email to a future date or time that's more convenient for you.

1. Open Gmail and point to an email.

2. On the right, click Snooze .
3. Under Snooze until, choose a time.
4. The email automatically snoozes and moves out of your inbox. You will get
a reminder about the snoozed email after the specified time.

5. (Optional) To see all snoozed email, click Snoozed in the left sidebar.

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3.1.11. Archive or delete email

Archived email messages move out of your inbox but stay under All mail, so that
you can find them later. Deleted email messages move to the Trash and get
permanently deleted after 30 days.

To archive or delete email, select one or more emails.

● At the top, click Archive or Delete .

● Or, you can point to a single email and click

Archive or Delete .

3.1.12. Find email

3.1.12.1. Search your inbox
1. Open Gmail.
2. At the top, in the search box, enter your search criteria.

● When you search a person’s email address, the results also show
email that includes their alias. To limit the search to only the original
email, enclose the search criteria in double quotes. For example:
"from:[email protected]".
● When you search “from:email", the results also return Drive files
shared by that email address.

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3. Press Enter.

3.1.12.2. Narrow your search

1. To narrow your search, at the right of the Gmail search box, click the Down
arrow .

2. Add specific search criteria. For example, you can find an email from Alice
that has an attachment within a particular time frame.

3.1.12.3. Clear your search history

1. Click the search box. Your most recent search may show.
2. Go to the search and click Delete .

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(MAMPU)

3.1.13. Create signatures

3.1.13.1. Create a signature

Your signature can include your name, title, contact information, and pictures or
links. You can also create multiple signatures.

1. Open Gmail.
2. At the top right, click Settings , then click See all settings.
3. In the General tab, scroll to Signature and click Create new.

4. Name your signature, then click Create.

This name is not your actual signature, but is a name for the signature
template.
5. In the text box at the right, add your signature text.
6. Use the format bar to add text colors, links, and images.
7. At the bottom, click Save Changes.

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3.1.13.2. Add a signature to an email

1. Open Gmail.
2. Click Compose.

3. Click Insert signature and select a signature.

3.1.13.3. Edit a signature

1. Open Gmail.
2. At the top right, click Settings , then click See all settings.
3. In the General tab, scroll to Signature and click the signature you want to
edit.
4. In the text box at the right, make your changes.
5. (Optional) To change the signature name, click Edit .
6. At the bottom, click Save Changes.

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3.1.13.4. Delete a signature

1. Open Gmail.
2. At the top right, click Settings c, then click See all settings.
3. In the General tab, scroll to Signature and click the signature you want to
remove.
4. Click Delete , then click Delete.
5. At the bottom, click Save Changes.

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3.1.14. Start a video meeting and send messages

3.1.14.1. Start a video call

You can start or join face-to-face video calls while in Gmail.

1. Open Gmail.
2. At the bottom left corner, under “Meet” click New meeting.
● To send the meeting invite via link or email, click Send invite.
● To copy the meeting invite details, click Copy meeting invite.
● To send an email invite, click Share via email.
3. When you’re ready to join the meeting, click Join now.
Before you join your first meeting, make sure to allow permissions for your
Microphone and Camera. Once you grant permission:
● To turn your microphone on or off, click Microphone .
● To turn your camera on or off, click Camera .
4. To join the call, click Join now.

5. To end the call, click Leave call .

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3.1.14.2. Join a video call

1. Open Gmail.
2. In the bottom left corner, click My meetings to join a video call that is
upcoming on your calendar.
3. Under “My Meetings” hover over the upcoming meeting you’d like to join,
then click Join.
● To turn your microphone on or off, click Microphone .
● To turn your camera on or off, click Camera .
4. To join the call, click Join now.

5. To end the call, click Leave call .

3.1.15. Use Chat in Gmail

In Chat, you can send a direct message to individuals or groups. Direct messages
are private conversations between you and other people. Once you create a direct
message, you can't add people, so the conversation remains private.

3.1.15.1. Send a direct message to a person

1. Open Gmail.
2. If the name isn’t already under "Chat" click Start a chat .
3. Enter a name or email address. Suggestions appear as you enter text.
4. Click the person you want to message.

5. Enter a message, then click Send .

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3.1.15.2. Send a direct message to a group

1. Open Gmail.
2. Under "Chat" click on an existing group conversation, enter a message, then

click Send .
3. If the group conversation isn’t under "Chat” click Start a chat , then click
Start group conversation.
4. Enter a name or email address. Suggestions appear as you enter text.
5. Click Done .

6. Enter a message, then click Send .

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3.1.16. Change your status in Gmail

1. Open Gmail.
2. At the top right, click your Chat status to change it.
3. If you choose Do not disturb, select how long you want to mute your
notifications for.
4. (Optional) To turn off Do not disturb, click your status, then click
Turn off do not disturb.

3.1.17. Use other tools

3.1.17.1. Open your Google Calendar and events

1. Open Calendar: On the right, click Calendar .Your daily events and a mini
monthly calendar appear.
2. See event details: Click an event to open it and see details.
3. Reply to an event: Open an event. At the bottom, next to Going?, click a
reply.

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3.1.17.2. Open notes in Google Keep

1. Open Google Keep: On the right, click Keep .

2. Add a note or list: Click + Take a note or New list .
3. Edit a note: Click a note and enter a message. Click Done.

3.1.17.3. Open your to-do lists in Google Tasks

1. Open Google Tasks: On the right, click Tasks . The current list appears at
the top, with any tasks below it.

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2. Add a new list: Click the Down arrow Drop down , then click Create a new
list.
3. Change lists: Click the Down arrow and select a list.
4. Add a new task: Click + Add a task. To add a new task from an email, drag
the email into a task list.
5. Edit or delete a task: Point to a task and click Edit . From the Edit window,

click Delete to delete a task.

3.1.18. Get add-ons

1. On the right, click Add-ons .
2. Click an add-on.
3. Click Install.

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3.2. Gmail Management (Android)

3.2.1. Create and send email

1. Open Gmail
2. On the bottom right, click Compose +.
3. Add recipients and a subject
4. Enter your message. Email you start writing but don’t send are
automatically saved in Drafts on the left

3.2.2. See new Email

1. Unread email are bold. To open an email, click it. By default, replies to
email are grouped into conversations. Keeping all email together in a
thread makes it easier to keep track of them and saves space in your
inbox.
2. If you prefer to separate your existing email from future email, you can turn
off conversation view.
3. At the bottom left, click Settings, then click See all settings.

3.2.3. Reply to email

1. To reply to a single email or the last email in a thread, click Reply .

2. To reply to an email within a thread, click Reply .

3. To forward a single email or the last email in a thread, click Forward .

4. To forward an email within a thread, click More , then click Forward.
5. To see previous email in a thread, click Show trimmed content .
6. To forward an entire conversation, at the top, click More , then click
Forward all.

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3.2.4. Change recipients or subjects

3.2.4.1. Add and remove recipients

1. From an open email, click a recipient’s address

2. To add more recipients, type their email addresses
3. To remove recipients, click their email address, click Remove
4. Edit an Email subject
Under the recipient address you can add and edit your subject
5. Enable Gmail offline
6. At the bottom left, click Settings, then click See all Settings.
7. Go to the Offline tab and check the Enable offline mailbox
8. (Optional) Next to Sync settings, choose how many days of email you want
to store offline.
9. Next to Security, choose whether to keep or remove offline data on your
device.
10. Click Save Changes

3.2.5. Turn your vacation responder on or off

1. Open Gmail
2. At the bottom left, click Settings, then click See all settings
3. Scroll down to Vacation responder and select Vacation responder on or
Vacation responder off.
4. If you turned on the vacation responder, enter the dates you're away and
add a message. Then, select who should get a response.
5. At the bottom, click Save Changes.

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(MAMPU)

3.2.6. Organize your inbox

Manage email with labels and filters and move email out of your inbox

3.2.6.1. Create a label

1. Open Gmail
2. At the bottom left, click settings, then click See all Settings
3. Click the Labels tab.
4. Scroll to the Labels section and click Create new label.
5. Enter the label name and click Create

3.2.6.2. Create a label from an email.

1. Open Gmail
2. At the bottom left, click Settings, then click See all settings
3. Click the labels tab
4. Scroll to the labels section and click Create new label
5. Enter the label name and click Create

3.2.6.3. Apply labels to email

1. In your inbox, check the boxes next to the email you want to apply a label
to.

2. Click Labels .
3. Check the boxes next to the labels you want to add and click Apply

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(MAMPU)

3.2.6.4. Apply a color to a label

1. In the left panel, point to a label and click More .

2. Point to Label color and choose a color. Or, click Add custom color.
The change instantly applies to all email with that label.
3. (Optional) To remove a label color, point to Label color and click
Remove color.

3.2.6.5. Move email from your inbox to a label

1. In your inbox, check the boxes next to the email you want to move into a
label.
2. Click Move to .
3. Click the label you want to move your email to.

3.2.7. Add filters

Manage your incoming email automatically with Gmail’s filters.

1. Open Gmail.

2. In the search box at the top, click the Down arrow .

3. Enter your search criteria. If you want to check that your search worked
correctly, see what emails show up by clicking Search.
4. At the bottom of the search window, click Create filter.
5. Choose what you’d like the filter to do.

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(MAMPU)

3.2.8. Star important email

Want to flag an important email? Click Star next to an email in your inbox or an
email within a conversation. To see all your starred email, in the left sidebar, click
Starred.

3.2.9. Snooze email

Postpone email to a future date or time that's more convenient for you.

1. Open Gmail and point to an email.

2. On the right, click Snooze .

3. Under Snooze until, choose a time.
The email automatically snoozes and moves out of your inbox. You will get a
reminder about the snoozed email after the specified time.
4. (Optional) To see all snoozed email, click Snoozed in the left sidebar.

3.2.10. Archive or delete email

Archived email messages move out of your inbox but stay under All mail, so that
you can find them later. Deleted email messages move to the Trash and get
permanently deleted after 30 days.

To archive or delete email, select one or more emails. At the top, click

Archive or Delete . Or, you can point to a single email and click

Archive or Delete .

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` PENGURUSAN MALAYSIA
(MAMPU)

3.2.11. Find email

3.2.11.1. Search your inbox

1. Open Gmail.
2. At the top, in the search box, enter your search criteria.

3.2.11.2. Narrow your search

1. To narrow your search, at the right of the Gmail search box, click the
Down arrow .
2. Add specific search criteria. For example, you can find an email from Alice
that has an attachment within a particular time frame.

3.2.11.3. Clear your search history

1. Click the search box. Your most recent search may show.
2. Go to the search and click Delete .

3.2.12. Use Chat in Gmail

In Chat, you can send a direct message to individuals or groups. Direct messages
are private conversations between you and other people. Once you create a direct
message, you can't add people, so the conversation remains private.

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(MAMPU)

3.2.12.1. Send a direct message to a person

1. Open Gmail.
2. If the name isn’t already under "Chat" click Start a chat .
3. Enter a name or email address. Suggestions appear as you enter text.
4. Click the person you want to message.

5. Enter a message, then click Send

3.3. Gmail Management (iOS)

3.3.1. Create and send email

1. Open Gmail
2. On the bottom right, click Compose +.
3. Add recipients and a subject
4. Enter your message. Email you start writing but don’t send are
automatically saved in Drafts on the left

3.3.2. See new Email

1. Unread email are bold. To open an email, click it. By default, replies to
email are grouped into conversations. Keeping all email together in a
thread makes it easier to keep track of them and saves space in your
inbox.
2. If you prefer to separate your existing email from future email, you can turn
off conversation view.
3. At the bottom left , click Settings , then click See all settings.

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(MAMPU)

3.3.3. Reply to email

1. To reply to a single email or the last email in a thread, click Reply .

2. To reply to an email within a thread, click Reply .

3. To forward a single email or the last email in a thread, click Forward .

4. To forward an email within a thread, click More , then click Forward.
5. To see previous email in a thread, click Show trimmed content .
6. To forward an entire conversation, at the top, click More , then click
Forward all.

3.3.4. Add and remove recipients

1. From an open email, click a recipient’s address

2. To add more recipients, type their email addresses
3. To remove recipients, click their email address, click Remove

3.3.5. Enable Gmail offline

1. At the bottom left, click Settings , then click See all Settings.
2. Go to the Offline tab and check the Enable offline mail box
3. (Optional) Next to Sync settings, choose how many days of email you want
to store offline.
4. Next to Security, choose whether to keep or remove offline data on your
device.
5. Click Save Changes

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(MAMPU)

3.3.6. Turn your vacation responder on or off

1. Open Gmail
2. At the bottom left, click Settings , then click See all settings
3. Scroll down to Vacation responder and select Vacation responder on or
Vacation responder off.
4. If you turned on the vacation responder, enter the dates you're away and
add a message. Then, select who should get a response.
5. At the bottom, click Save Changes.

3.3.7. Organize your inbox

Manage email with labels and filters and move email out of your inbox

3.3.7.1. Create a label

1. Open Gmail
2. At the bottom left , click settings , then click See all Settings
3. Click the Labels tab.
4. Scroll to the Labels section and click Create new label.
5. Enter the label name and click Create

3.3.7.2. Create a label from an email.

1. Open Gmail
2. At the bottom left, click Settings, then click See all settings
3. Click the labels tab
4. Scroll to the labels section and click Create new label
5. Enter the label name and click Create

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` PENGURUSAN MALAYSIA
(MAMPU)

3.3.7.3. Apply labels to email

1. In your inbox, check the boxes next to the email you want to apply a label
to.

2. Click Labels .
3. Check the boxes next to the labels you want to add and click Apply

3.3.7.4. Apply a color to a label

1. In the left panel, point to a label and click More .

2. Point to Label color and choose a color. Or, click Add custom color.
The change instantly applies to all email with that label.
3. (Optional) To remove a label color, point to Label color and click
Remove color.

3.3.7.5. Move email from your inbox to a label

1. In your inbox, check the boxes next to the email you want to move into a
label.
2. Click Move to .
3. Click the label you want to move your email to.

3.3.8. Add filters

Manage your incoming email automatically with Gmail’s filters.

1. Open Gmail.

2. In the search box at the top, click the Down arrow .

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(MAMPU)

3. Enter your search criteria. If you want to check that your search worked
correctly, see what emails show up by clicking Search.
4. At the bottom of the search window, click Create filter.
5. Choose what you’d like the filter to do.

3.3.9. Star important email

Want to flag an important email? Click Star next to an email in your inbox or an
email within a conversation. To see all your starred email, in the left sidebar, click
Starred.

3.3.10. Snooze email

Postpone email to a future date or time that's more convenient for you.

1. Open Gmail and point to an email.

2. On the right, click Snooze .

3. Under Snooze until, choose a time.
4. The email automatically snoozes and moves out of your inbox. You will get
a reminder about the snoozed email after the specified time.
5. (Optional) To see all snoozed email, click Snoozed in the left sidebar.

3.3.11. Archive or delete email

Archived email messages move out of your inbox but stay under All mail,
so that you can find them later. Deleted email messages move to the
Trash and get permanently deleted after 30 days.

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UNIT PEMODENAN TADBIRAN DAN PERANCANGAN
` PENGURUSAN MALAYSIA
(MAMPU)

To archive or delete email, select one or more emails. At the top, click

Archive or Delete . Or, you can point to a single email and click

Archive or Delete .

3.3.12. Find email

3.3.12.1. Search your inbox

1. Open Gmail.
2. At the top, in the search box, enter your search criteria.

3.3.12.2. Narrow your search

1. To narrow your search, at the right of the Gmail search box, click the Down
arrow .
2. Add specific search criteria. For example, you can find an email from Alice
that has an attachment within a particular time frame.

3.3.12.3. Clear your search history

1. Click the search box. Your most recent search may show.
2. Go to the search and click Delete .

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(MAMPU)

3.3.13. Use Chat in Gmail

In Chat, you can send a direct message to individuals or groups.

Send a direct message to a person:

1. Open Gmail.
2. If the name isn’t already under "Chat" click Start a chat .
3. Enter a name or email address. Suggestions appear as you enter text.
4. Click the person you want to message.

5. Enter a message, then click Send

4. Google Chat
You can message a person or group in Google Chat the same way you do in classic
Hangouts, but with enhanced features. Google Chat is available in Gmail. You can also
use Google Chat on the web and on mobile with apps for Android, iOS, and desktop.

4.1. Google Chat (Computer)

4.1.1. Sign in to Google Chat

1. Go to Google Chat or your Gmail account.

2. If prompted, sign in to your Google Account.

Tips:You can also install the Chat standalone app.

4.1.2. Send a message to a person.

1. Go to Google Chat or your Gmail account.

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2. On the left, under “Chat,” click the name of the person you want to
message.
● If you can’t find their name, click Start a chat .
● Enter a name or email address. Suggestions appear as you enter text.
Tip: If you’re logged into a work or school account, to send a direct
message to someone outside of your organization, enter their email
address.
● Select the person you want to message.
3. Enter a message.

4. Click Send .

4.1.3. Send a message to a group

1. Go to Google Chat or your Gmail account.

2. On the left, under "Chat," click a group name.
3. Enter a message.
4. Click Send .

5. If the group isn’t under "Chat," click Start a chat Start group
conversation.
6. Enter a name or email address. Suggestions appear as you enter text.

7. Click Done .
8. Enter a message.

9. Click Send .

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(MAMPU)

4.1.4. Create a space or preview and join a space

4.1.4.1. Create a space

1. Go to Google Chat or your Gmail account.

2. Next to “Spaces,” click Create or find a space Create space.
3. Enter a space name.
4. Optional: To customize your space:
● If you want to pick an emoji, click Choose an emoji . If you don't
select an emoji, a default avatar is used.
● If you use a Google Workspace account, you may have the option to
select these options that can’t be changed later:
○ “Use threaded replies” to create different conversation threads.
○ “Allow people outside of your organization to join.”

5. Enter names or email addresses of people and groups you want to add.
You can also select from suggestions.
6. Click Create.
7. Optional: To add more people and bots to the space:
a. Click Add people & bots.
b. Enter names or emails.
c. Click Send.

4.1.4.2. Preview & join a space.

1. Go to Google Chat or your Gmail account.

2. Next to “Spaces,” click Start a chat Browse spaces.
● The spaces you're invited to are at the top of the list.

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● To find a space, enter its name.

● Optional: To preview a space, point to the space name and click
Preview.
○ When you preview a space, you can read messages, but you can't
send messages or get notifications.
3. In the preview, to block the space, click Block. To join the space, click Join

4.1.5. Edit and delete text in your conversation

Important: You must use Chat with a Google Workspace account to edit or delete
messages.

Point to your chat message, then click:

1. Edit : Make your changes, then click Done .

2. Delete : To confirm, click Delete.

4.1.6. Add you formatting & emojis to your messages

● Bold text: Add asterisks * before and after the text you want to bold. For
example, if you enter, *Tuesday*, the chat displays Tuesday.
● Italicize text: Add underscores _ before and after the text you want to
italicize. For example, if you enter _every week_, the chat displays every
week.
● Strikethrough text: Add tildes ~ before and after the text you want struck
through. For example, if you enter ~done~, the chat displays done.
● Create an inline code block: Add backticks ` before and after the text you
want in a code block.
● Create a multi-line code block: Add 3 backticks ``` before and after the text
you want in a code block.

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● To select an emoji:

○ Click Emoji .
○ Select the emoji you want to add.

4.1.7. Leave a space

Important: If you create a conversation in classic Hangouts, you can’t add people
or leave the conversation in Google Chat. To do so, create a new space or new
message in Google Chat.

1. Go to Google Chat or your Gmail account.

2. On the left, under “Spaces,” next to the space name, click More options

Leave Leave space.

4.1.8. Delete a conversation

1. Go to Google Chat or your Gmail account.

2. On the left, next to the person's name, click More options Delete
conversation Delete.

4.1.9. Delete a message

Important: You must use Chat with a Google Workspace account to delete a
message.

1. Point to your chat message, then click Delete

2. To confirm, click Delete .

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(MAMPU)

4.1.10. Upload and share file

1. Point to your chat message, then click Delete

2. To confirm, click Delete .
3. Go to Google Chat or your Gmail account.
4. Enter your message.
● In Gmail: Click Add .
5. Choose an option:
● To attach a file from your computer, click Upload
○ The file isn’t added to Google Drive. Other users get the file directly
in the message.

● To attach a Drive file, click Google Drive .

○ If anyone in the space doesn’t have access to the file, you get a
notification when you send the file.
○ If you have edit access to the file, you can grant access.
○ If you grant access to a file in a space, access also applies to people
who later join the space.
○ If people leave the space, they lose access to the file unless you
give them access separately.

6. Select the file you want to send.

7. Click Send .

4.1.11. Search Your messages

1. Open Google Chat or the Chat desktop app .

2. At the top right, click Search .

3. On the left, select a space or click All spaces and direct messages.

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4. In the search box, enter search terms.

Optional: To narrow your search, click people and content types, such as
images or videos.
5. To open the result, click Go to thread.

4.1.12. Manage your notifications

1. Go to Google Chat or your Gmail account.

2. Open settings:

● In Chat: Click your status Chat notification settings or Settings .

● In Gmail: Click your status Chat notification settings.
3. Under “Desktop” or “Desktop notifications,” select an option:
● To play a sound for notifications, check the box next to “Play
notification sounds.”
● To turn email notifications for unread messages on or off, under
“Email" or “Email notifications,” select Only @mentions & direct
messages or Off.

Tip: Email reminders apply to messages that you haven't read after 12 hours.

4.1.13. Change profile photo or name

4.1.13.1. Profile photo

Google Chat displays your Google Account's profile photo. If you update your
photo for Chat, it's updated for other Google services.

1. Sign in to your Google Account.

2. Under "Personal info," click Photo.
3. Upload a photo from your computer or choose one of your Google Photos.
4. Rotate and crop your photo as needed.

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(MAMPU)

● Find steps to crop your photo with assistive technology below.

5. At the bottom left, click Save as profile picture.

4.1.14. Profile name

Google Chat displays the name on your Google Account.

1. Sign in to your Google Account.

2. Under "Personal info," click Name Edit .

3. Follow the steps on the screen.

Tip: To change your name on a work or school account, contact your administrator.

4.2. Google Chat (Android)

4.2.1. Sign in to Google Chat

1. In the Google Play store, download Google Chat or the Gmail app.
2. Open the app.
3. If prompted, sign in to your Google Account to send and receive messages.

4.2.2. Send feedback in the Chat app

1. Open the Google Chat app .

2. Go to the area in Chat that you have trouble with.

3. At the top left, tap Menu Send feedback.

4. Enter your comments into the box.
Optional: If a screenshot would help explain your feedback to our support
team, leave the box next to “Screenshot” checked. If you don’t want to
include a screenshot, uncheck the box.
5. At the top right, tap Send .

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(MAMPU)

4.2.3. Turn Chat on or off in Gmail

1. Open the Gmail app .

2. At the top left, tap Menu Settings.
3. Choose an account to opt in to Google Chat.
4. Under “General,” next to “Chat,” turn on “Show the chat and spaces tab.”

4.2.4. Change dark mode settings

Important: Dark theme for Google Chat is only available with Android 10.0 or up.

1. On your Android device, tap Settings Display.

2. Turn Dark theme on or off.

4.2.5. Start an instant video meeting in Chat & Gmail

1. Open the Chat app or Gmail app .

2. Tap Chat or Spaces .

3. Open a chat message and in the reply area, tap Add video meeting

Send .
4. To join a meeting, tap Join video meeting Join now.

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(MAMPU)

4.2.6. Schedule & share a Calendar meeting in Chat & Gmail

Important: If you’re using your mobile device, you must have the Google Calendar
app to schedule and share a Calendar meeting in Chat. If you don’t have the
Google Calendar app installed, Google Play will open so you can download it.

1. Open the Chat app or Gmail app .

2. Tap Chat or Spaces .

3. Open a chat message and in the reply area, tap Google Calendar .

4. A scheduled meeting in the nearest time slot will appear. You can change
event details to a different date or time, or add a room tap Save &
share.
4.3. Google Chat (iOS)

4.3.1. Sign in to Google Chat

1. Download the Chat app or the Gmail app from the App Store.
2. Open the app.
3. If prompted, sign in to your Google Account.

4.3.2. Send feedback in the Chat app

1. Open the Google Chat app .

2. Go to the area in Chat that you have trouble with.

3. At the top left, tap Menu Send feedback.

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4. Enter your comments into the box.

Optional: If a screenshot would help explain your feedback to our support
team, leave the box next to “Screenshot” checked. If you don’t want to
include a screenshot, uncheck the box.
5. At the top right, tap Send

4.3.3. Turn Chat on or off in Gmail

1. Open the Gmail app .

2. At the top left, tap Menu Settings.
3. Choose an account to opt in to Google Chat.
4. Under “General,” next to "Chat," turn Show the chat and spaces tab on or
off.

4.3.4. Change dark mode settings

On your iPhone, you can turn dark mode on or off in your phone’s settings. This
change applies to all apps, not just Google Chat.

4.3.5. Start an instant video meeting in Chat & Gmail

1. Open the Chat app or Gmail app .

2. Tap Chat or Spaces .

3. Open a chat message and in the reply area, tap Add video meeting

Send .
4. To join a meeting, tap Join video meeting Join now.

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(MAMPU)

4.3.6. Schedule and share a Calendar meeting in Chat & Gmail

Important: If you’re using your mobile device, you must have the Google Calendar
app to schedule and share a Calendar meeting in Chat. If you don’t have the
Google Calendar app installed, the App Store will open so you can download it.

You can only share and schedule a meeting in Chat with the Google Calendar app.
Other calendar apps don’t work with Google Chat. If you prefer to schedule events
in another app on iOS, you shouldn’t use this feature.

1. Open the Chat app or Gmail app .

2. Tap Chat or Spaces .

3. Open a chat message and in the reply area, tap Google Calendar .
4. A scheduled meeting in the nearest time slot will appear. You can change
event details to a different date or time, or add a room tap Save & share.

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` PENGURUSAN MALAYSIA
(MAMPU)

Diterbitkan oleh:
Bahagian Pembangunan Perkhidmatan Gunasama
Infrastruktur Dan Keselamatan ICT,
Unit Pemodenan Tadbiran Dan Perancangan
Pengurusan Malaysia (MAMPU),
Jabatan Perdana Menteri

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