Mindset
Mindset
p t s d
MINDSET Reporting on
Mental Health
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FOREWORD
The single most influential change that the media can (and
should) make is to start treating mental illnesses the way they
do physical illnesses: With curiosity, compassion and a strong
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dose of righteous indignation when people are mistreated or Things are changing, in the media and elsewhere, but not
wronged. quickly enough.
Journalists should be as willing to write about depression as For real, meaningful change to occur, we need to be conscious
breast cancer, as dogged and thorough in the reporting of of our failings, of the shortcomings in coverage of mental
advances and setbacks, and as determined to seek out patients health issues, and address them systematically.
to illustrate their stories. They should be no more forgiving of
long waits for a child to see a psychiatrist than they are of long It starts with language. We have to be conscious about the
waits for grandmothers needing hip replacements. They should impact of outdated, prejudicial turns of phrase – not saying,
cover suicides the same way they cover murders, seeking to find for example, that someone has “committed” suicide, which
answers about the causes, while mourning the dead, flaws and implies a crime has been committed. We need to do away
all. with euphemisms like “died suddenly” and “he snapped” and
use precise language like “took his own life” and “suffered a
Yet, all too often, we are too willing – subconsciously or psychotic episode.”
otherwise – to accept this second-class status for mental health
issues as the norm. We also need to clean the slate of assumptions, like people
with mental illness are less intelligent or more artistic. Instead
The media have also allowed certain quirks to shape coverage of fueling the notion that people with mental illness are violent,
of mental health issues. We rarely write about people with we should provide context, that they are, in fact, many times
severe mental illness unless they experience a psychotic episode more likely to be victims of violence.
and perpetuate some gruesome act like beheading a stranger
on a bus. When we do features on patients who have overcome Then comes the hard part: Equality – treating mental health like
mental illness, we treat them as objects of pity, rather than other health and social issues.
beneficiaries of treatment. As for suicide, there are longstanding
taboos that lead us to turn away in shameful silence. It’s the process the media has followed, at varying speed, in
writing about every major social change, from the abolition of
Some of this can be explained. In the media, we cover the slavery to the emancipation of women and beyond.
unusual, not the mundane; we tend toward the black-and-white
rather than the grey; and we shy away from the inexplicable. Writing about mental illness in all its richness, and with all its
challenges, need not cause stigma. Rather, it provides us with a
Yet, when it comes to mental health, these approaches serve to rare chance to bring about meaningful social change alongside
perpetuate stigma. a golden opportunity to better journalism.
TABLE OF CONTENTS
INTRODUCTION FOREWORD
It’s not about self-censorship, or changing the definition of news.
It’s about getting the facts right, exploding myths and placing
WHAT’S IT ALL ABOUT? stories in proper perspective.
Almost everyone in Canada is affected in some way by It’s also about alerting ourselves to stories we may be missing
mental illness. Statistics Canada estimates that 20% of the - stories that probe issues, successes and shortcomings in
population has some form of mental disorder each year. Canada’s fractured and sometimes fractious mental health
system.
Some suffer in silence, too afraid to seek help. Up to 30% of
Canadians will receive a mental illness diagnosis in their lifetime. After all, these are stories about us. All of us in time are likely
It’s a surprising figure - and one that incidentally underlines the to slide back and forth along the continuum between mental
broad range of illness and disorder that falls under the heading health and mental illness.
of mental illness.
As some recover and others fall sick, and as family and friends
become involved, there’s no longer any ‘them’ and ‘us’. Mental
illness becomes an issue for all. Yet fear and negative feelings
for people who are mentally ill are persistent and pervasive.
Public attitudes aren’t determined by any
Stigma often flies in the face of facts, which should make it a
means exclusively by the media, but the media
natural concern for journalists. One in five journalists know this has a very big impact on public attitudes and
all too well, because they are currently battling mental illness on the ability to change public attitudes for the
themselves. Journalists are not immune. better or for the worse. I think that journalists
have a huge role to play in moving mental
Many who experience mental disorders lead useful and illness from kind of a concept to something
productive lives, either in full recovery or by managing their at the real individual, personal level. And only
symptoms through medication, therapy and other means. journalists can do that because they have the
reach.
The Hon. Michael Kirby
Very, very few of those affected by mental illness will pose any Former Senator
threat to others. People who are mentally ill, in general, are Founding Chair, Mental Health Commission
of Canada
far more likely to become victims rather than perpetrators of President, Partners for Mental Health
violence. But that’s not what our gut tells us.
This guide will explore why that is so, how the news media
may unintentionally or otherwise contribute to such a false
impression, and what we as journalists can do about it.
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CHAPTER 1
We live with illnesses, but as people we
UNDERSTANDING STIGMA are so much more and many of us are very
productive people, who live next door
As many as two thirds of Canadians who suffer some form to you. By recognizing this, I believe the
of mental disorder avoid seeking treatment, for fear of how media could go a long way to reducing
they will be perceived and how their lives might be affected. the stigma attached to people who live
Under-reporting leads to under-provision of mental health with a mental health condition.
services, making the situation even worse. Rick Owen, Journalist,
Kirkland Lake, Ontario
(Diagnoses: Depression and Addiction)
With so many people going without help, we see less evidence
of recovery, so that prejudices against people with mental illness
are reinforced.
• To what extent does journalism compound the problem? • The lion’s share of stigma is generated and reinforced by
very rare, highly shocking, well-publicized instances of
• What can we add to stories involving violence that puts violence by people affected by very serious untreated
them in perspective? illness.
• What is journalism doing to throw light into the dark • Attempts to counter the emotional impact of such stories
corners of mental illness and the mental health system, to by generating more positive news about mental illness are
help vanquish enduring myths? commendable, but unlikely to succeed on their own.
Much excellent journalism has been done in this area by • Censoring or playing down coverage of major incidents of
Canadian newspapers, radio and television. Many journalists, we psychotic behaviour leading to death or serious physical
believe, entered the business with a desire to make a difference, harm is not an option in an open society.
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• Journalists should train some of their investigative skills ONE SIZE DOESN’T FIT ALL
on mental heath issues with persistence, fearlessness and
vigour. Ultimately, the best way to reduce the number of Treating mental illness as a single category is a big part of
stories about horrific acts by people in psychotic episodes the problem.
is to probe why these incidents continue to occur.
With physical health, we routinely differentiate, for example,
• In all their work, reporters and editors should be aware between infections, heart problems and cancer. When it comes
of the damage that can be done by reinforcement of to mental health, however, much tends to become conflated.
stereotypes and strive to minimize it. And so unreasonable fear produced by extreme cases of
psychosis rubs off on a much larger range of people with anxiety
The purpose of this guide is to give you some tools and ideas disorders and the like.
about how to do just that, and to do smarter, better stories.
It’s worth repeating: With the exception of a tiny minority,
most people diagnosed with a mental illness are significantly
more likely to be the victims rather than the perpetrators of
violence. But this is seldom recognized by the public at large.
For decades, people with mental illnesses Vagueness only makes it worse. When dealing with stories
were subjected to one of the most intense
involving mental illness and violence, it’s important to be
kinds of discrimination in Canadian history.
specific. You should always seek authoritative confirmation of a
They were shoved into institutions or attics
or basements for years. We’re still dealing specific diagnosis. A police officer’s word or a neighbour’s vague
with the echoes of all that. Stigma is not assertion that someone in the news had ‘mental problems’
nearly as bad as it was, people are talking, but can be problematic and contribute to stigma. Besides, it’s not
50% of Canadians who have a mental illness accurate.
or have it in the family will still not reveal it
publicly. Journalists can help by bringing more Even within schizophrenia - potentially the most severely
understanding to the table. challenging of mental illnesses - there is no uniformity. People
Lloyd Robertson, CTV News
may have mild, medium or severe forms of the disorder. They
may or may not hear voices, and those voices may or may not
present real dangers. Indeed, not everyone who hears voices fits
the rest of the criteria for a diagnosis of schizophrenia. Nor does
every person with schizophrenia become violent. Once again,
journalists need to exercise professional caution.
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Some patients with minor disorders are treated by general Psychotic behaviour - by someone who is out of touch with
practitioners. Some also pay for counseling, outside provincial reality - is easily recognizable. No one should attempt an
health programs, by clinical psychologists. interview with a person in that state. People with personality
disorders such as psychopathy, involving impulsive anti-social
A variety of self-help groups for various conditions is also behaviour, may also be dangerous. Otherwise, there is no
available. Some of these groups style themselves “consumer/ physical danger to the reporter.
survivors” and may be opposed to standard psychiatric
methods. The real danger lies in distorting news coverage by ignoring
the voices of 20% of the Canadian population. Very often, news
TREATMENT ISSUES reports talk about people with mental illnesses as though they
Some civil liberty groups oppose forced treatment in any were outside normal social interactions - a throwback, perhaps,
circumstances, arguing that people have a right to be sick. to times when mentally ill people were locked up and forgotten.
A challenge to Ontario’s Mental Health Act on that basis was
rejected by the Ontario Supreme Court in September, 2013. If you were writing a story about dealing with a broken leg, the
first thing you would do would be to speak to people in that
On the other hand, some psychiatrists believe mental health situation.
acts should give doctors more latitude, when making treatment
orders, to consider what they are told by family members about Ignoring the voices of mentally ill people also runs the risk of
a patient’s behaviour. In British Columbia, the law now allows alienating one-fifth of your readers, listeners or viewers.
this in the case of a family member who is a care-giver. Most journalists have learned to change their approach when
they switch from interviewing powerful people to vulnerable
A lack of forced treatment has been a factor in well-publicized ones: Being friendly, taking time, asking open-ended questions,
criminal cases involving pleas of Not Criminally Responsible. taking care not to push too hard or to re-traumatize, but still
(See Chapter 5.) seeking clarity and insight.
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Don’t interview people when they are out of touch with reality Most major cities now have diversion courts, sanctioned by
or psychopathic. the Criminal Code, many of which deal exclusively with low-
risk cases in which the accused appears to have a mental
illness. These courts are oriented towards treatment rather than
Don’t be scared: Outside those rare conditions, people with punishment. Their repeat-offender rate is impressively lower
mental disorders are harmless. than that in the regular court and penal system, and strain on
the public purse is significantly reduced.
Don’t assume you know how the person feels or thinks.
Cases are selected for diversion by the Crown. Both judge and
Crown have special training and legal personnel are usually
Don’t imply their illness is incurable.
outnumbered by dedicated mental health and social workers.
Studies have suggested that adolescents in particular may be Don’t shy away from writing about suicide.The more taboo, the
susceptible to ‘suicide contagion’. Yet suicide prevention experts more the myth.
now advocate open discussion and do not oppose sensitive
reporting of newsworthy deaths by suicide. This is especially Don’t romanticize the act.
important in the age of social media, when false information and
rumour may be rampant.
Don’t jump to conclusions. The reasons why people kill
themselves are usually complex.
How we report newsworthy suicides matters. Here is a brief
guide to what reporters and editors need to know to cover
suicide deaths responsibly: Don’t suggest nothing can be done because we usually never
know why people kill themselves.
CHAPTER 7
MENTAL ILLNESS AND ADDICTION While psychiatry treats addiction as a mental disorder in its own
right, it frequently co-exists with others. Up to 80% of people
Some stories that don’t appear at the outset to involve diagnosed with schizophrenia, bipolar disorder or antisocial
mental illness, really do. Medicine considers addiction - to personality also have an addiction problem. Across non-
drugs, alcohol, cigarettes, gambling or anything else - to be addiction mental disorders as a whole, the ‘comorbidity’ rate is
a mental disorder. This often contrasts sharply with popular around 20%.
perception.
Chris Curry, former addict and ✓ Don’t reinforce stereotypes (especially in headlines).
journalist, turned alcohol & drug
counsellor
✓ If violence is involved, put it in context: Violence by
people with mental illness is rare.
➤ IF YOU WANT TO... ✓ Strive to include quotes from those affected or others
like them.
Delve deeper into issues raised in this guide
✓ Be careful and specific about diagnoses.
Consider other journalists’ thoughts and first-hand experience
✓ Include professional comment / seek professional advice
Hear the views of suicide preventionand mental health when needed.
specialists
Do talk to people who have mental disorders and include what ✓ Be clear that the patient is not a criminal.
they say in your stories.
Don’t re-traumatize by pushing too hard. ✓ Don’t reproduce offensive language that casts stigma on people
who are mentally ill unless it is critical to the story.
Don’t interview people when they are out of touch with reality
or psychopathic. ✓ Consider doing a more in-depth follow-up story which may
generate more light than heat.
Don’t be scared: Outside those rare conditions, people with
mental disorders are harmless. ✓ Editors should review this checklist before writing headlines.
Do consider whether this particular death is newsworthy. Do use plain words. Say the person ‘died by suicide’, ‘killed
herself’, or ‘took his own life.’
ADDICTIONS CHECKLIST
Don’t shy away from writing about suicide.The more taboo, the
more the myth.
✓ Addiction results from physical changes in the brain, and
Don’t romanticize the act. is considered a mental disorder.
Don’t jump to conclusions. The reasons why people kill ✓ Addiction may co-exist with other mental disorders.
themselves are usually complex.
✓ Addiction can also be associated with hereditary and
Don’t suggest nothing can be done because we usually never social factors.
know why people kill themselves.
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