! !

u t e
tr ib
d is
t
oControlLogixr
o n
t . D Troubleshooting

ch Guide

d r e For Use with 1756-L7x and

S lie 1756-L6x Controllers

C -
r I H
fo
ed
rint
P
 ! !
Important User Information
u t e
tr ib
This documentation, whether, illustrative, printed, “online” or electronic (hereinafter “Documentation”) is intended for use only as a
learning aid when using Rockwell Automation approved demonstration hardware, software and firmware. The Documentation should only
be used as a learning tool by qualified professionals.
d is
t
The variety of uses for the hardware, software and firmware (hereinafter “Products”) described in this Documentation, mandates that
o
o n
those responsible for the application and use of those Products must satisfy themselves that all necessary steps have been taken to
ensure that each application and actual use meets all performance and safety requirements, including any applicable laws, regulations,
codes and standards in addition to any applicable technical documents.

t . D
In no event will Rockwell Automation, Inc., or any of its affiliate or subsidiary companies (hereinafter “Rockwell Automation”) be

c h
responsible or liable for any indirect or consequential damages resulting from the use or application of the Products described in this

r e
Documentation. Rockwell Automation does not assume responsibility or liability for damages of any kind based on the alleged use of, or

ied
reliance on, this Documentation.

l
No patent liability is assumed by Rockwell Automation with respect to use of information, circuits, equipment, or software described in the
S
Documentation.

C -
IH
Except as specifically agreed in writing as part of a maintenance or support contract, equipment users are responsible for:

for
x properly using, calibrating, operating, monitoring and maintaining all Products consistent with all Rockwell Automation or third-party
provided instructions, warnings, recommendations and documentation;

t e d
x ensuring that only properly trained personnel use, operate and maintain the Products at all times;

rin
x staying informed of all Product updates and alerts and implementing all updates and fixes; and
x all other factors affecting the Products that are outside of the direct control of Rockwell Automation.

P
Reproduction of the contents of the Documentation, in whole or in part, without written permission of Rockwell Automation is prohibited.
 ! !
Important User Information
ut e
Throughout this manual we use the following notes to make you aware of safety considerations:

tr ib
d is
Identifies information about practices or circumstances that can cause an
o t
n
explosion in a hazardous environment, which may lead to personal injury or

o
death, property damage, or economic loss.

t . D
c h
Identifies information that is critical for successful application and
understanding of the product.

d r e
S lie
C -
Identifies information about practices or circumstances that can lead to
personal injury or death, property damage, or economic loss. Attentions

r I H help you:
x identify a hazard

fo x avoid a hazard

d
x recognize the consequence

e
rint
P
 ! !
Important User Information
u t e
t r ib
dis
Labels may be located on or inside the drive to alert people that dangerous

t
voltage may be present.

n o
Do
t.
Labels may be located on or inside the drive to alert people that surfaces may

h
be dangerous temperatures.

c
d re
Troubleshooting Guide Scope
S lie
C -
This guide is intended for a system that was previously operational. The controller was in either Run or Remote Run mode when
the problem occurred, and no recent changes have been made by the user to the code or existing device. The basic system

r IH
consists of a 1756-L7x or 1756-L6x ControlLogix controller running ladder logic routines, a Windows-based computer with
RSLogix 5000 software or Studio 5000 Logix Designer application, discrete I/O modules, analog I/O modules, and/or remote I/O

d fo
modules on a ControlNet and/or EtherNet/IP network. Function block diagrams or other programming languages, drives and
motion, and complex communications (including gateways and messaging, DeviceNet, DH+, etc.) are not in the scope of this

te
guide. Software procedures were developed using RSLogix 5000 software version 20 and Studio 5000 Logix Designer

in
P r
application version 21. If you are using a different version, procedures and screens may vary. It is assumed you have the
fundamental skills to perform basic tasks such as configuring drivers for communications, changing controller modes, etc.
 ! !
How To Use This Guide
u t e
tr ib
The flowcharts in this guide are designed to be used by technicians with general industrial controls experience. Before using this
troubleshooting guide it is important to become familiar with the flowchart symbols used and their meanings. These can be found in

is
the Legend. Along with a basic understanding of the symbols it is important to follow safe troubleshooting practices when repairing a

d
t
system. A listing of safety precautions can be found under the heading Safety Considerations and Precautions Appendix and should
be read before proceeding with repairs.
n o
o
Because troubleshooting paths build on previous conditions, steps and resolutions, it is recommended that you start at the beginning

t . D
of this guide (Tab 1) each time you diagnose a new problem. Although this guide can be used without the aid of additional training
materials, it was developed for use in conjunction with ControlLogix training courses.

c h
For SUPPORT, contact your local Rockwell Automation sales/support office or:
S For U.S. and Canada, call 1- 440- 646-3434

d r e
lie
S For local contact information outside U.S. and Canada, go to:

S
http://www.rockwellautomation.com/locations/
S
C -
For online support, go to the Rockwell Automation Knowledgebase for 24/7 technical information and assistance at:

r I H
http://www.rockwellautomation.com/knowledgebase/

fo
e d
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 ! !
Layout of Guide

u t e
Getting Started
tr ib
TAB 1
d is
o t
Controller Power Supply I/O Modules
o n Noise-Related

TAB 2 TAB 3 TAB 4

t . D Problems
TAB 11

c
1
h
1756 Digital 1756 Digital
d r e
1756 Analog ControlNet Flex I/O

lie
Output Modules Input Modules I/O Modules Network Adapters

S
TAB 5 TAB 6 TAB 7 TAB 8 TAB 9

C -
Produced and
Consumed Tags
r I H EtherNet/IP
Network

fo
TAB 10 TAB 12

e d
ir nt
Troubleshooting
Procedures
1

P
 ! !
u t e
z

tr ib
Safety Considerations and Precautions TAB A
d is
TAB B
o t Troubleshooting

n
Software Procedures Appendices
Identify an I/O Module Type and Base Tag TAB B

D o
Upload, Download, and Go Online to a Controller
t .
TAB B1

h
Identify if Other Users are Online to a Controller
Monitor and Edit Data in a Logix5000 Controller
r e c TAB B3

d
TAB B4

e
Sli
Identify and Manually Clear a Fault TAB B5

Manage Forces
C -
Search by Cross Reference TAB B6

r IH
TAB B7
Schedule a ControlNet Network TAB B10

fo
Assign a Node Address to a 1756-CNB Module TAB B12

e d
ir nt
Enable Duplicate Destructive Bit Detection TAB B13

P 2
 ! !
u t e
Safety Precautions
tr ib
d is
The warning triangle symbol is found throughout the troubleshooting procedures that follow. Whenever you encounter the warning

t
triangle, you MUST REFER to Appendix A Safety Considerations and Precautions found at the end of this guide. It outlines important
o
n
steps that must be taken. These items either guard your safety or the safety of your co-workers, or they provide important details to
minimize chances of damage to your machine, process, or drive.
When Troubleshooting, Pay Careful Attention to These General Warnings:
D o
h t .
Have all personnel remain clear of the controlled equipment when power is applied. The problem may be intermittent, and

e c
sudden unexpected machine motion could occur and result in injury. Have someone ready to operate an emergency stop switch

r
in case it becomes necessary to shut off power to the controlled equipment. Also, see NFPA 70E Part II for additional guidelines
d
lie
for safety related work practices.

S
Never reach into a machine to actuate a switch since unexpected machine motion can occur and cause injury.

C -
r I H
o
Remove all electrical power at the Main Power Disconnect switches.
f
S Removing power from one supply does NOT necessarily remove power from any other power supply.
d
e
S Release and/or restrain stored energy of auxiliary sources of power. This can include energy stored in capacitors,

int
springs, steam, compressed air, or hydraulic systems.

P r S Follow the general guidelines of NFPA 70E Part II when replacing components or performing repairs on the system.

3
 ! !
ut e
Legend

tr ib
START This symbol identifies the starting point on each tab.
d is
o t
Question
Cause
o n
A yellow box asks a question to determine the cause of the problem.
An orange box suggests a possible cause of the problem.
Action
. D
A blue box suggests the actions to perform.
t
c h
Yes, No, and other text give answers to questions. Always follow
e
Yes

r
the path with the correct answer in the direction of the arrow.

d
lie
This symbol identifies important safety precautions

S
related to the current box. Refer to Appendix A Safety

C -Considerations and Precautions.

r I H A This symbol relates steps or information on the chart to

the corresponding symbol on the graphic.

fo
ed 1A This symbol indicates that the logical path you are following

int
is continued on the tab with the given number.

P r 4
 ! !
u t e
Getting Started
tr ib
d is
o t
o n Possible Diagnostic

t . D A
Messages

c h
d r e
S lie
C -
r I H Human Machine Interface

fo
ed
ir nt
5

P
 ! !
u t e
START
tr ib
1. Talk to the operator to find out what
d is
happened when the failure occurred.
o t
2. Repair any obvious machine or
process problems.
o n
What type of
3. If available, observe any diagnostic A
messages using a human machine
t D
ControlLogix controller

.is controlling the

h malfunctioning devices

rec
interface, such as a PanelView Plus 1B
or system?
terminal, and then perform any 1756-L7x
recommended actions.

e d
-
If the problem
Sli
C persists,

r IH
continue.

fo
ed 1756-L6x 1A

rint
P 1 Getting Started 6
 ! !
ut e
Noise Definition
tr ib
d is
A
o t
Noise: Unwanted disturbances imposed upon a signal that tend to obscure its data content.
Noise causes problems that are typically erratic and intermittent.

o n
Common Causes of Noise:
t . D
"
c h
Power fluctuations (transients) from incoming power sources
"
r e
Inductive loads that are powered by hard contacts

d
lie
" Variable frequency drives and servo drives - caused by the high frequency switching of the
power (voltage and current) to the motors that is done by the drive amplifiers
"
- S
Nearby arc welding that uses the same grounding grid

HC
Nearby generators or high frequency drive systems that have been improperly shielded
I
"
"

fo r
Nearby high-frequency communications transmitters such as cellular phones

d
nte
7

ri
P
 ! !
u t e
START from Tab 1

tr ib
d is
t
Is the problem with Are any of the following statements
A
the system erratic or
intermittent (i.e.,
Yes true?
- The problem occurs at the
n o
No The problem
may be 11
inconsistently starting
and stopping)?
same time every day.

D o noise-related.

.
- The problem is linked to a
One, two,
No
h t
specific process or event.
or more
(not all) How many
r e c
- The problem occurs in similar
systems in the facility.
2B devices have
e d Yes

Sli
failed?

C -
All devices controlled
by the same controller

fo r IH
2 2

e d
rint
P 1A Getting Started
1756-L6x
8
 ! !
ut e
Noise Definition
tr ib
d is
A
o t
Noise: Unwanted disturbances imposed upon a signal that tend to obscure its data content.
Noise causes problems that are typically erratic and intermittent.

o n
Common Causes of Noise:
t . D
"
c h
Power fluctuations (transients) from incoming power sources
"
r e
Inductive loads that are powered by hard contacts

d
lie
" Variable frequency drives and servo drives - caused by the high frequency switching of the
power (voltage and current) to the motors that is done by the drive amplifiers
"
- S
Nearby arc welding that uses the same grounding grid

HC
Nearby generators or high frequency drive systems that have been improperly shielded
I
"
"

fo r
Nearby high-frequency communications transmitters such as cellular phones

d
nte
9

ri
P
 ! !
u t e
START from Tab 1

tr ib
is
Are any of the following statements

d
true?

t
Is the problem with - The problem occurs at the A
the system erratic or
intermittent (i.e.,
Yes same time every day.
n o
No The problem
may be 11

o
inconsistently starting - The problem is linked to a
noise-related.

D
and stopping)? specific process or event.
No
h t .
- The problem occurs in similar
systems in the facility.

Is the front of
r e c Yes
No
d
lie
2I the controller
visible?
Yes
- S
HC
No
r I
Is a fault Yes
2H
fo displayed?
2D

e d
rint
P 1B Getting Started
1756-L7x
10
 ! !
u t e
1756-L6x Controller OK LED
tr ib
d is
Controller was in normal RUN mode
ot
(solid green) before the fault.

o n Green Solid

t. D
A
Off (No Light)

LED Priority:
re ch Red Solid

When troubleshooting using controller

ie d Red Flashing

S
LEDs, view the LEDs in the following order:
l
1. OK (Controller)
C -
2. I/O

r I H
fo
d
nte
11

ri
P
 ! !
u t e
START from Tab 1A
Green Off Red Red
tr ib
is
A Solid (No Light) Solid Flashing
In what color and
t d
no
state is the 2C
controller OK A major non-recoverable fault has Yes
LED?
o
occurred and the project was
D
Does the solid red

t.
The controller is cleared from memory. Outputs are LED start flashing red
Power is not set to their configured Fault Mode
h
OK, but it may not after a few moments?
be in Run mode. applied.

re c
state (On, Off, or Hold last state).
No

ed
1. Cycle power to the faulted controller by removing
2A Apply power.

S l i the controller from the chassis and then reinserting

-
it.

C
Yes
3 Is the OK LED still off? 2. Download the project to the controller.

r IH
No 3. When you are ready to restart the equipment, place
the controller in Run or Remote Run mode.

fo
When you are ready to restart the equipment, 4. If the problem persists, replace the controller.
d
put the controller in Run or Remote Run mode.
e
rint
Outputs may or may not be energized. There are many factors that determine the ultimate

P
state of the outputs (e.g., what the controller is doing at the time of the fault, the configuration of
the output device, the network bandwidth, the state of the connection, etc.).
2 Troubleshooting
Controller Problems
1756-L6x
12
 ! !
ut e
1756-L6x Controller RUN LED
tr ib
d is
A
ot
Green Solid
o n
Off (No Light)

t . D
ch
d r e
S lie
C -
I H
To change to Remote Run mode
r B

fo
using the keyswitch, select RUN and
then REM.

d
nte
13

ri
P
 ! !
u t e
START from Tab 2

tr ib
A Green Off
d is
In what color
and state is the
Solid (No Light)
o t
controller RUN
LED?
o n
t . D
h
The controller is in Run The controller is
or Remote Run mode
and one or more tasks
r e c in Program or
Test mode.

d
are running. The problem

lie
may be in the I/O system.

- S
C
When you are B If the problem

H
ready to restart the
I
persists, 3
2B equipment, put the

fo r controller in Run or
Remote Run mode.
continue.

ed
rint
P 2A Troubleshooting
Controller Problems
1756-L6x
14
 ! !
u t e
1756-L6x Controller I/O LED
tr ib
d is
A

ot Off (No Light)

o n Green Solid

t. D
Green Flashing

ch
Red Flashing

d re
Sl ie
C -
r I H
fo
d
nte
15

ri
P
 ! !
ut e
START from Tab 1A, and 2A

tr ib
A
Off Green Green Red
d is
t
In what color/state (No Lights) Solid Flashing Flashing
is the controller
I/O LED?
n o
No devices are in
D o The chassis is
damaged.
the I/O
Communication with all
h t .
One or more
configured Therefore, the

c
configuration, devices are controller cannot

e
communication is I/O modules is OK. communicate with
not configured, or a Something, such as an
d r not
responding. configured

lie
project is not intensified or modules.
loaded. non-intensified

- S
instruction in the project, 4D 4

C
is causing the error.
Configure
devices or
r I H If the problem persists,

fo
communications
or download the
contact your plant engineer
or Rockwell Automation
Replace the
chassis

e d
project. Support.

rint
P 2B Troubleshooting
Controller Problems
1756-L6x
16
 ! !
ut e
Determining and Clearing Faults
tr ib
d is
o t
A

o n B

t . D
c h
d r e
S lie
C -
r I H
fo
d
nte
17

ri
P
 ! !
u t e
START from Tab 2

tr ib
A major recoverable fault
A
d is
has occurred. Outputs are

t
Attempt to go online to the faulted Is there a project set to their configured
controller. For help, see Tab B1. loaded in the
controller?
n o
Yes
Program Mode state (On,
Off, or Hold last state).*
1. Go to the Major Fault tab to identify the B No
o
t. D
cause of the fault. B
1. Go to the Major Fault tab to identify

h
2. Fix the cause of the fault. For help, see the cause of the fault.
the Logix5000 Controllers Major, Minor, &
I/O Faults Programming Manual
re cA major
non-recoverable 2. Fix the cause of the fault. For help,
(1756-PM014) or the Help system.

e d fault has occurred. see the Logix5000 Controllers

Sli
The controller has Major, Minor, & I/O Faults
3. Clear the fault. For help, see Tab B5. cleared the project Programming Manual

5. When you are ready to restart the

C -
4. Download the project to the controller. from its memory and
reset. Outputs are
(1756-PM014) or the Help system.
3. Clear the fault. For help, see Tab

r IH
equipment, put the controller in Run or set to their B5.
Remote Run mode. configured Fault

fo
6. If the problem persists, contact your plant
Mode state (On, Off, 4. When you are ready to restart the
equipment, put the controller in
d
or Hold last state).

e
engineer or Rockwell Automation Support. Run or Remote Run mode.

rint
Outputs may or may not be energized. There are many factors that determine the ultimate

P
state of the outputs (e.g., what the controller is doing at the time of the fault, the configuration of
the output device, the network bandwidth, the state of the connection, etc.). 2C Troubleshooting
Controller Problems
1756-L6x
18
 ! !
u t e
1756-L7x Controller Status Display
tr ib
Status Display
d is
B Type of Fault Fault Code
ot
A
o n
t. D
OK LED
Major Fault TXX:CXX message
Green Solid
Major Fault TXX:CXX NonèRecoverable message
c h Off (No Light)

d re Red Solid

e
Red Flashing

Sli
I/O Fault Local:X#XXXX message

-
I/O Fault ModuleName#XXXX message

C
r IH
I/O Fault ModuleParent:X#XXXX message

fo Controller was in normal RUN mode

d
nte
(solid green) before the fault. 19

ri
P
 ! !
u t e
START from Tab 1B

tr ib
A B
d is
t
View the message What type of
on the controller
status display.
fault has
occurred?
n o
D o
h t .
rec
Major Fault - NonèRecoverable Major Fault I/O Fault

e d
Sli
A major nonrecoverable fault has A major recoverable fault 2G

C -
occurred. The controller clears the
project from memory and resets. Outputs
has occurred. Outputs are
set to their configured

r IH
are set to their configured Fault Mode Program Mode state (On,
state (On, Off, or Hold last state). Off, or Hold last state).*

fo
e d 2E 2F

rint
Outputs may or may not be energized. There are many factors that determine the ultimate

P
state of the outputs (e.g., what the controller is doing at the time of the fault, the configuration of
the output device, the network bandwidth, the state of the connection, etc.).
2D Troubleshooting
Controller Problems
1756-L7x
20
 ! !
u t e
1756-L7x Controller - Major Non-Recoverable Fault
tr ib
d is
o t
Status Display
o n
D
A
Type of Fault Fault Code

h t . OK LED

r e c or
Red Solid

d
Major Fault TXX:CXX NonèRecoverable message
Red Flashing

S lie
C -
r I H
Example:

fo
Major Fault T01:C62 - Non-recoverable - Program saved

d
nte
21

ri
P
 ! !
u t e
START from Tab 2D

tr ib
A
d is
Major Fault - NonèRecoverable
o t
o n
t . D
1. Attempt to go online to the faulted controller. For help, see Tab B1.

c h
2. Go to the Major Faults tab to identify the cause of the fault.

r e
3. Fix the cause of the fault. For help, see the Logix5000 Controllers Major, Minor,
d
lie
& I/O Faults Programming Manual (1756-PM014) or the Help system.
4. Clear the fault. For help, see Tab B5.

- S
5. Download the project to the controller. For help, see Tab B1.

HC 6. When you are ready to restart the equipment, put the controller in Run or

r I Remote Run mode.

fo 7. If the problem persists, contact your plant engineer or Rockwell Automation

ed Support.

rint
P 2E Troubleshooting
Controller Problems
1756-L7x
22
 ! !
u t e
1756-L7x Controller - Major Recoverable Fault
tr ib
d is
Status Display
o t
A
o n
Type of Fault Fault Code B

t . D
h
rec
OK LED
Major Fault TXX:CXX message
Red Flashing

e d
- Sli
C
fo r IH
Example:

d
Major Fault T06:C01 - Task Watchdog Expired

nte
23

ri
P
 ! !
u t e
START from Tab 2D

tr ib
A
d is
Major Fault
o t
o n
t . D
1. Go online to the faulted controller. For help, see Tab B1.
B

c h
2. Go to the Major Faults tab to identify the cause of the fault.

d r e
3. Fix the cause of the fault. For help, look up the fault code in the

lie
Logix5000 Controllers Major, Minor, & I/O Faults Programming
Manual (1756-PM014) or the Help system.

- S 4. Clear the fault. For help, see Tab B5.

HC 5. When you are ready to restart the equipment, put the controller in

r I Run or Remote Run mode.

fo 6. If the problem persists, contact your plant engineer or Rockwell

d
Automation Support.

e
rint
P 2F Troubleshooting
Controller Problems
1756-L7x
24
 ! !
u t e
1756-L7x Controller - I/O Fault
tr ib
is
Status Display

t d
Type of Fault Fault Code
C
n o
I/O Fault Local:X#XXXX message
A

D o
I/O Fault ModuleName#XXXX message
h t .
rec
OK LED
I/O Fault ModuleParent:X#XXXX message
Green Solid

e d
Sli
X I/O Faults
B
Shows # of I/O faults present. Only one

-
I/O fault code is displayed at a time.
C
r IH
Examples: RUN LED

o
I/O Fault Local:0 #0204 - Unconnected Message Timeout Green Solid

d f
I/O Fault 1756-IB16D#0107 - Connection Not Found or
Off

nte
3 I/O Faults. . . 25

ri
P
 ! !
u t e
START from Tab 2D
B
tr ib
is
Are there numerous
I/O faults or do you
d
A
I/O Fault need help identifying
what faults are
o t
occurring?

o n 1. Go online to the
controller. For help, see

D
No Yes
Tab B1.

h t . 2. In your software I/O

c
C Configuration, identify the

e
Fix the cause of the fault(s).
For help, look up the fault code(s) in
d r faulted I/O module(s).

e
3. Right-click a faulted

Sli
the Logix5000 Controllers Major, Minor,
module and select
& I/O Faults Programming Manual

-
Properties.
(1756-PM014) or the Help system.

C 4. Click the Connection tab.

r IH
The fault code and type
are under Module Fault.

4
fo If the problem persists or
5. Repeat for each faulted

d
if you need more
module.
e guidance, continue.

rint
P 2G Troubleshooting
Controller Problems
1756-L7x
26
 ! !
ut e
1756-L7x Controller RUN LED
tr ib
d is
ot
o n
A
t . D
Green Solid
c h
Off (No Light)
d r e
S lie
C -
r I H
fo
d
nte
27

ri
P
 ! !
u t e
START from Tab 1B
Green Off
tr ib
A Solid (No Light)

d is
t
In what color
and state is the
RUN LED?
n o
o
t. D
Yes The controller is
Is power
in Program or
The controller is in Run applied?
or Remote Run mode
c h No
Test mode.

re
and is operating normally.

ied
The problem may be in When you are
the I/O system. 1. Apply power.
l
ready to restart the

S 2. When you are ready to restart the equipment, put the

C - equipment, put the controller in

Run or Remote Run mode.
controller in Run or
Remote Run mode.
4
r I H
fo If the problem
3
If the problem
persists,

e d persists, continue.
continue.

rint
P 2H Troubleshooting
Controller Problems
1756-L7x
28
 ! !
ut e
1756-L7x Controller and the Software Online Toolbar
tr ib
d is
o t A

o n
t . D
c h
d r e OK LED

lie
Green Solid

- S Off (No Light)

C
Red Solid

r I H Red Flashing

fo
d
nte
29

ri
P
 ! !
u t e
START from Tab 1B
Go online to the controller.
tr ib
For help, see Tab B1.
d is
t
Are you online
No
with the
controller? Looking at the Online toolbar in
A

n o
Yes
the software, in what color and
o
t. D
Green state is the OK LED? Red Red
Solid Solid Flashing

c h
d re
e
1. Go to the Major Fault tab to find the cause of the fault.

Sli
The controller is
operating 2. Fix the cause of the fault. For help, look up the fault code in the Logix5000 Controllers Major,
normally. The
problem may be
C - Minor, & I/O Faults Programming Manual (1756-PM014) or the Help system.

r IH
3. Clear the fault. For help, see Tab B5.
in the I/O system.
4. If necessary, download the project to the controller. For help, see Tab B1.

fo 5. When you are ready to restart the equipment, put the controller in Run or Remote Run mode.
4
d 6. If the problem persists, contact your plant engineer or Rockwell Automation Support.

rinte
P 2I Troubleshooting
Controller Problems
1756-L7x
30
 ! !
u t e
Non-Redundant Power Supplies
tr ib
d is
A
o t
Non-Redundant Power Supplies:

POWER ON
o n x 1756-PA72/C
x 1756-PB72/C

D
x 1756-PA75/B

h t . x 1756-PB75/B

r e c
d
S lie
C -
r I H
fo
d
nte
31

ri
P
 ! !
u t e
START from Tab 2, 2A, 2D, 2H and 12H

tr ib
is
Is the power No Verify the following:
No
Is the power
supply LED on?
Yes A
t d
- Power supply switch is in the on position.
supply redundant
(1756-PA75R/A
n o
- The line voltage is within the specified
range for the power supply type.
or
1756-PB75R/A)?
If power is OK,
but the problem
D o
Yes
with the field
device persists,
h t .
rec
If the LED did not turn on, perform the following
continue. actions:

e d 1. Cycle line power off.

Sli
3B 4 2. Loosen the screws holding the power

-
supply in place.

C 3. Slide the power supply out so that the rear

r IH
3A connector is disconnected.
4. Wait 45 seconds and reapply input power

fo with the connector still disconnected.

e d
rint
P 3 Troubleshooting Power
Supply Problems
32
 ! !
u t e
Non-Redundant Power Supplies
tr ib
d is
A
o t
Non- Redundant Power Supplies:

POWER ON
o n x 1756-PA72/C
x 1756-PB72/C

D
x 1756-PA75/B

h t . x 1756-PB75/B

r e c
d
S lie
C -
r I H
fo
d
nte
33

ri
P
 ! !
u t e
START from Tab 3

tr ib
A
d is
Did the power
supply LED
No Replace the
power supply. t
1. Turn the power supply off.
o
turn on?
Yes
o n
2. Remove all modules.
3. Restart the power supply.

t . D 4. Replace one module in the chassis.

h
rec
5. If the module is faulted, check that
1. Verify that the module the correct type of RTB is on the

ed
loads in the system are module.
If the problem
the power supply.
S l i
within the output rating of persists, 6. If the RTB is incorrect, replace it.

-
continue. 7. If the RTB is correct, replace the
2. Reinstall the power supply
C
module.
in the chassis.

r IH
8. Repeat Steps 4. to 5. until all faulted
3. Turn power supply on. modules are identified.

fo 9. Replace the faulted modules.

e d
rint
P 3A Troubleshooting Power
Supply Problems
34
 ! !
u t e
1756-PSCA2 Chassis Adapter Module
tr ib
(Series B Chassis Only)
d is
1756-PSCA2 Front View
o
1756-PSCA2 Side View t
o n
A

t . D
Power Status LED
c h
d r e
e
Sli
1756-CPR2 Cable
Connector

C -
fo r IH
d
nte
35

ri
P
 ! !
ut e
START from Tab 3

tr ib
A
Green Off
d is
t
What color and Solid (No Light)
state is the
1756-PSCA2
n o
The chassis is not
adapter module
power status LED?
D o
receiving power
from either

h t . redundant power
supply.
The chassis is

r e c
receiving power from

d
one or both of the
e
Sli
redundant power 3C

-
supplies.

C
r IH
If power is OK, but

o
the problem with the

d f field device persists,

continue.
4

e
rint
P 3B Troubleshooting Power
Supply Problems
36
 ! !
u t e
Redundant Power Supplies
tr ib
dis
LED Color Key:
Off (No Light)
(Shown with Door Open)
o t Green Solid
Amber Solid
n
A LEDs:

Redundant Power Supplies:

D o Power
Non-Red (Non-Redundancy)
x 1756- PA75R/A
h t .
c
x 1756- PB75R/A

d r e On/Off Switch B

S lie Solid-State Relay Connections

C
Plastic Barrier - Power Input Connections

r I H
fo
1756-CPR2 Cable
d
nte
Connector 37

ri
P
 ! !
u t e
START from Tab 3B Green
Off
Green
Amber
Off
Amber
Off
Off
3D
tr ib
A Power
d is
t
On one of the

o
redundant power Non-Red
Turn the
supplies, which
combination of
o n
All possible connections are
made and the appropriate
power
supply
LEDs is on?

t . D incoming power is present,

but the redundant power
on.
B
Both power supplies are
operating properly. This
c h
This power supply supply is turned off.
LED combination should
appear on both power
d r e is operating
properly but only 1. If the power supply LED does

e not turn on, remove the input

Sli
one supply is A
supplies. power to the supply.
providing power

C -
If power is OK, but the
to the chassis
adapter module.
2. Wait 15 seconds.

r IH
3. Reconnect the input power.
problem with the field 4. Turn the power supply on.
4
device persists,

fo continue.
Check the
second power
d
If the power supply LED still does not

e
supply’s LEDs.

int
turn on, replace the power supply.

P r 3C Troubleshooting Power
Supply Problems
38
 ! !
u t e
Redundant Power Supplies
tr ib
is
Redundant Power Supplies:
d
o t
x 1756- PA75R/A
x 1756- PB75R/A

o n
t . D
c h
A

d r e
e
1756- CPR2 Cable - .91 m (3 ft.)

Sli
Annunciator

-
Wiring

C
r IH
* This is only one
possible set-up

fo
1756- PSCA2 Redundant
Power Supply Chassis
for a redundant

d system using one

nte
Adapter Module chassis. 39

ri
P
 ! !
u t e
START from Tab 3C

tr ib 4
Is the power supply Yes Turn the power
d is
t
turned off? supply on. If the problem
No
n
Verify that line power is o with the field
device
Is the line voltage outside of Yes
the specified range?
within the specified

D
range. If the LED o persists,
continue.
No
t .
remains off, cycle power.

h
rec
Verify that input power Is the
Are all connections made but Yes Yes
is supplied and turn the power
input power is not supplied?

e d power supply on. OK?

Sli
No No

-
A Connect the
Are all connections made including

C
Yes output cable and
input power, but the output cable

r IH
turn the power
(1756-CPR2) is not connected?
supply on.
No

fo The power supply appears

Replace
the power

e d to be defective. supply.

rint
P 3D Troubleshooting Power
Supply Problems
40
 ! !
ut e
Software Attention Triangles
tr ib
! d is
o t
Software Attention
Triangle
o n
D
Local
Modules

h t .
r e c
d
S lie
Communications
Modules
B
C -
r I H
o
Remote Output Module A

d f
nte
A Slot Number of Module 41

ri
P
 ! !
u t e
START from Tab 2B, 2G, 2H, 2I, 3, 3B, 3C, 3D, 5, 7, 11A, 12B and 12C

tr ib
d is
t
1. Identify one faulted field The communications
B
device.
2. Using plant documentation,
Is the I/O module
remote (i.e., located in Yes
n o bridge module or the
network connecting
identify the I/O module to
a different chassis than

D
the controller)? o the two chassis may
be causing the

.
which the device is wired.
3. Go online to controller that No
h t problem.

contains the I/O

configuration for the
r e c
d
B
Do any of the related

lie
module. For help, refer to The
the procedure on Tab B1. communications
communications
S
No modules above the I/O
A

C -
4. Locate the module in the
I/O configuration of the
module or
network is not
module in the I/O
configuration contain an

r I
project.
H the problem.
attention triangle?

fo Yes

d
nte
4C 4A

ri
P 4 Getting Started with I/O Problems 42
 ! !
u t e
Software Remote Attention Triangles
tr ib
d is
o t There may be two
communications devices

o n connecting the local chassis

to the remote chassis. Begin
Local
Communications
t . D diagnosing faulted modules
with the communications
Module (Begin Here) A
c h module that is first in the

d r e tree (higher).

S lie
Remote
Communications
C B -
Module

r I H
fo
d
nte
Remote Output Module 43

ri
P
 ! !
u t e
START from Tab 4

tr ib
1. If the topmost communications module in the I/O
d is
t
If the problem with

no
configuration contains an attention triangle, perform the the field device 4C
A
following actions: persists, continue.
D. Right-click the I/O module and then select Properties.

D o
t.
E. If the status of the module in the bottom-left corner of
the dialog box is anything other than “Running,” look The network

c h
for any error types and codes on the following tabs: connecting to the

re
S Connections tab remote device is

d
S Module Info tab now OK.

e
Sli
S Backplane tab
F. Look up any error codes in the Logix5000 Controllers

C -
Major, Minor, & I/O Faults Programming Manual
(1756-PM014) or the Help system.
No
Do any attention

r IH
triangles on the
G. Remove the cause of the fault.
associated

fo2. If the remote communications module contains an attention

triangle, repeat Steps 1.D. to 1.G.
communications Yes
4B
d B modules remain?

e
for the remote communications module.

rint
P 4A Getting Started with I/O Problems 44
 ! !
ut e
Software Remote Attention Triangles
tr ib
d is
o t
o n
t . D
c h
d r e
S lie
C -
r I H
fo
d
nte
45
Remote Output Module

ri
P
 ! !
ut e
START from Tab 4A

tr ib
is
ControlNet network (1756 I/O
Over which type of
network is the
module or 1794 Flex I/O module)
8
t d
remote module EtherNet/IP network
n
12o
o
connected?

Other
t . D
h
network

r e c
The faulted device is connected by a
d
lie
network that is beyond the scope of

S
this guide. Refer to a troubleshooting

C -
guide for the specific network or
contact your network specialist or

I H
Rockwell Automation Support.

r
fo
e d
rint
P 4B Getting Started with I/O Problems 46
 ! !
ut e
Software I/O Attention Triangles
tr ib
d is
ot
Inhibited Module A
B
o n
t . D
Faulted Local
Output Module
A
c h
Local Communications Module
d r e
S lie
C -
Remote Communications Module

r I H
fo Faulted Remote
Output Module
A

d
nte
47

ri
P
 ! !
u t e
START from Tab 4, 4A, 8H, 8M, and 12K
An attention triangle indicates
tr ib
A
d is
that a module is not running. It
may be faulted or inhibited by
No Is there an attention triangle
or inhibited module indicator
Yes

o
the user.
t
n
Attention Triangle
on the module in the I/O
A
B
configuration?

D o
1. Right-click the I/O module and then select Properties.
Yes
Inhibited Module
t .
2. If the status of the module in the bottom left corner of the dialog box is

h
anything other than “Running,” look for error types or codes on the

4D
1. Determine why the module
is inhibited.
r e c
following tabs:
S Connections tab
d
lie
2. If it is permitted by your S Module Info tab
S Backplane tab

S
company and it is safe to

-
do so, uninhibit the module.

C
3. Look up any error codes in the Logix5000 Controllers Major, Minor, &
I/O Faults Programming Manual (1756-PM014) or the Help system.

r I H 4. According to the error code information, correct or remove the cause of

the fault.

fo If the problem with

the field device 5. If the fault does not clear, contact your plant engineer or Rockwell

e d persists, continue. Automation Support.

rint
P 4C Getting Started with I/O Problems 48
 ! !
u t e
1756 I/O Module Identification
tr ib
To identify the module, refer to one of the
d is
following items:
o t
x Hardware label
(inside module door)
o n
I for Input or O for Output B
A for AC, B for DC, F for Fast Response Analog A
x Plant drawings
x Software I/O configuration
t . D
c h
d r e
S lie OB16D

C
Module Slot Number -
r I H
fo
d
nte
49

ri
P
 ! !
ut e
START from Tab 2B and 4C

tr ib
Is the module A
d is
t
To what type of 1756-I/O
Analog
I/O module is
the field device
a digital or
analog
7

n o
wired? module?

D o
.
Digital
t
Flex I/O

c
Is the digital B h
9
r e
module an output
d
lie
or an input
module?

- S Digital Digital

HC Output Input

r I Module Module

fo
d
5 6

e
rint
P 4D Getting Started with I/O Problems 50
 ! !
u t e
1756 Digital Output Module OK LED
tr ib
d is
o t
o n
A
Module Status
O Green O

t . D K Flashing
Red
K Flashing

h
rec
O O
Green Red
K K Solid
d
Solid

e
Sli
Off

C - (No Lights)

for IH
d
nte
51

ri
P
 ! !
u t e
START from Tab 4D

tr ib
A
Green Green
Flashing Solid
Red
Flashing
Red Off
Solid (No Lights)
d is
t
In what color
and state is the
module OK
O O
K
O
K
O
K n o
o
K
LED?

t. D
5A

h
The module has System

4
passed internal
diagnostics but is
controller is
actively
re c The module

ied
not actively controlling has a Replace the

l
controlled or is the outputs. hardware module.
inhibited.

- S fault.

HC 4

r I
fo
d
5B

e
rint
P 5 Troubleshooting 1756 Digital
Output Module Problems
52
 ! !
u t e
1756 Digital Output Module OK LED
tr ib
d is
o t
o n Module Status

t . D
c h Off
(No Lights)

d r e
S lie
C -
r I H
fo
d
nte
53

ri
P
 ! !
u t e
START from Tab 5

tr ib
Did the
d is If power is OK,

t
Power may not be Verify that power Yes but the problem

o
applied or the slot or module’s with the field
is applied to the
backplane
connectors may be
chassis.

o n LEDs turn
on?
device persists,
continue.

t. D
bad. No
1. Remove the module from the
chassis.

c h
re
2. Test the slot by inserting a
5B
d
module that you know is

e
Sli
functioning into the slot. If you
do not have a spare module,

C - place the malfunctioning

module into a known good slot.

Replace the
chassis.
fo r IH
The slot or
backplane No Did the test module’s Yes The slot
Replace the
faulted

d
connectors may LEDs turn on? is OK. module.

e be bad.

rint
P 5A Troubleshooting 1756 Digital
Output Module Problems
54
 ! !
ut e
Digital Output Device Examples
tr ib
d is
A
Output Device: A device that receives
o t
signals from a controller. The following
examples are digital output devices:
o n
x Motor starter coil
x Solenoid
t . D
x Valve
c h
x Contactor
x Pilot light
d r e
lie
x Stack light

- S
HC
r I
fo
d
nte
Stack Lights 55

ri
P
 ! !
ut e
START from Tab 5 and 5A

tr ib
A
d is
What is wrong
with the field
o t
output device
(e.g., stack
The device is on and won’t turn off/stay off.

o n 5C
light)?

t . D
The device is off and won’t turn on/stay on.
5K

c h
d r e
S lie
C -
r I H
fo
ed
rint
P 5B Troubleshooting 1756 Digital
Output Module Problems
56
 ! !
u t e
1756 Digital Output Module Signal Flow
tr ib
d is
o t
Controller I/O Module
o n
t . D B

h
 drec X ON
Field Device

lie
Local:0.O.Data.14

- S
C
r IH
OFF
A

fo
d
nte
57

ri
P
 ! !
u t e
START from Tab 5B
B
tr ib
is
The state in the I/O module is not the

d
same as the state of the field device.

t
Does the ST A There is a problem in the physical
(State) LED for the
output point match
No system somewhere between the I/O
module and the field device.
n o
the state of the
actual field
D o
device?

h t .
Determine which of the following has failed and
Yes, both
are on
e c
correct the problem:

r
d
- Check the field device for proper

e
If the problem

Sli
operation.
persists,
- Check the power to the individual I/O point

-
continue.
on the terminal block.

C
5D
- Reseat the I/O module in the chassis and

r IH
verify operation.
Replace the

fo I/O module.

e d
rint
P 5C Troubleshooting 1756 Digital
Output Module Problems
58
 ! !
u t e
1756 Digital Output Module Signal Flow
tr ib
d is
o t
Controller I/O Module
o n
t . D
h
 drec X ON Field Device

lie
Local:0.O.Data.14

- S
C
r IH
ON

fo
d
nte
59

ri
P
 ! !
ut e
START from Tab 5C

tr ib
d is
An intensified input
in the ladder logic
o t
may be setting the
wrong state for the
o n
field output device.

t . D
c h
1. Go online to the controller
d r e
S lie
containing the I/O configuration
for the I/O module to which the

C
see Tab B1. -
field device is wired. For help, 5E

r I H
2. Identify the base tag for the I/O

fo point. For help, see Tab B.

e d
rint
P 5D Troubleshooting 1756 Digital
Output Module Problems
60
 ! !
u t e
Software Cross Reference Report A
tr ib
Base Tag: A tag that

d is refers to an area of

t
memory where data

n o is stored. For I/O

tags, these are

D o automatically
generated. E.g.,

h t . Local:0:O.Data.3

rec
Alias Tag: Another
name for a tag, E.g.,

e d Start.

- Sli B

C
fo r IH
d Display by Logic

nte
61

ri
P
 ! !
u t e
START from Tab 5D and 5T

tr ib
is
Of the instructions that
1. Select one row containing

d
you identified, are
1. Ensure that the Duplicate an OTE instruction.
Destructive Bit Detection
there any OTE
instructions that affect
o
Yes
t
2. Display the ladder logic by
option is selected in the
Workstation Options
the output?
No
o n double-clicking the row.

D
dialog box. For help, see

A
Tab B13
2. Right-click the tag and
h t .
Another more complicated type of
In the selected rung,
then select Go to Cross
Reference. All base tag
r e c
instruction or no instruction
controls the output.
is the OTE output No
instruction 5F

d
lie
and alias tag references intensified?
will be displayed.

S
Discuss these instructions with your Yes
B
C -
3. Identify any instructions
that affect the tag (have a
plant engineer or use documentation,
the Instruction Help system, and other 5G

r I H
“Y” in the Destructive
column). There may be
resources to determine how these
instructions affect the project. Do not If the problem persists,

fo
more than 1 instruction modify the ladder logic without contact your plant engineer or

d
that affects the tag. permission. Rockwell Automation Support.

e
rint
P 5E Troubleshooting 1756 Digital
Output Module Problems
62
 ! !
u t e
Software Force On Indication
tr ib
d is
t
Ladder Logic Window

no
" Indicates That Forces
are Enabled (Active)

D o
t.
A

c h
re
Force Value (For Digital

ed
Values, 1=On, 0=Off)
Monitor Tags Window Indicates if Any Forces Exist

S l i and if They Are Enabled

C - Online Toolbar

fo r IH
d
nte
63

ri
P
 ! !
u t e
START from Tab 5E
tr ib
is
1. Remove the module from the chassis.

Is there a A
t d
2. Test the slot by inserting a module that

o
The output you know is functioning into the slot. If you
force-on
condition that
is affecting the
No module or I/O
chassis may
o n
do not have a spare module, place the
malfunctioning module into a known good

D
have failed. slot.
output?
Yes
h t .
rec
Did the test The slot or
1. Determine the reason Replace The slot Yes module’s No backplane
for the force-on
e d
the output is OK. LEDs turn connectors

Sli
condition. module. on? may be bad.

C -
2. If conditions are safe,
remove the force for this

r IH
tag. For help, see Tab If the problem Reseat Replace the
B7. persists, the I/O chassis.

fo continue. module.

e d
rint
P 5F Troubleshooting 1756 Digital
Output Module Problems
64
 ! !
u t e
A Program Control Instructions*
tr ib
d is
o t
The MCR (Master Control Reset) instruction, used in pairs, creates a program zone
that can disable all rungs within the MCR instructions.

o n
t . D
When enabled, the JMP (Jump) instruction skips to a referenced LBL (Label) instruction
(target) and the controller continues executing from that point. Jumped logic is not

h
scanned. The JMP instruction can move ladder execution forward or backward.
c
r e
The AFI (All False Instruction) instruction is used to temporarily disable a rung
d
lie
while debugging a project.

- S
When enabled, the TND (Temporary End) instruction directs the controller to

C
execute logic only up to the TND instruction as it acts as the end of the routine.

r I H The JSR (Jump to Subroutine) instruction jumps execution to a different routine.

fo
d
* For additional information on these or other program control instructions,

nte
65
consult the Instruction Help system.

ri
P
 ! !
u t e
START from Tab 5E
tr ib
d is
t
Does the Are there any An input that is

o
Yes JSR, MCR, JMP No true (intensified)

n
rung agree with 5H
the project and LBL, AFI, or is affecting the
documentation? TND instructions
in the project?
D o
output.
No
Yes
h t . Discuss these
Contact your
plant engineer
r
These instructions are
e c A instructions with your
plant engineer, or, use
or Rockwell
d
program control instructions documentation, the

lie
Automation that affect how ladder logic Instruction Help

S
Support. is scanned or skipped. system, and other If the problem

C -
They are often used for
troubleshooting. If they are
resources to determine
how these instructions
persists, contact
your plant engineer

r I H enabled, they may be are affecting the

project. Do not modify
or Rockwell
Automation Support.

o
affecting the output

d f device(s) that are not

working in your project.
the ladder logic without
permission.

e
rint
P 5G Troubleshooting 1756 Digital
Output Module Problems
66
 ! !
u t e
Problem Input Instruction(s)
tr ib
B
d is
Output That Will Not Turn Off/Stay Off

o t
o n Alias Tag

t . D Base Tag

ch
d r e
e
C Comparison Instructions:

Sli
A Preceding* Inputs S CMP S LES

C -
(All Intensified)
S LIM S GRT

r IH
S MEQ S LEQ

o
S EQU S GEQ

d f
* Outputs in Logix5000t controllers are only dependent S NEQ

nte
on the inputs that are to the left of them and not the right. 67

ri
P
 ! !
u t e
START from Tab 5G
tr ib
A Is the intensified
B

d is
1. On the rung, identify the
input instructions that are to instruction that should No
o t A more
complicated type
the left of the output
instruction.
be false an XIC (- ] [- ),
XIO (- ]/[- ), or
o n of instruction
controls the output.
2. Of these, identify any
t . D
comparison instruction? C

h
intensified (true) instructions Yes Yes, comparison
that should be false.

r e c
XIC or XIO instruction

d
The intensified

e
Sli
Are there any intensified Yes instruction is
(true) instructions that keeping the 5J 5I
Discuss these instructions with a plant
should be false?

C - output on. engineer or use documentation, the

Instruction Help system, and other

r IH
No
resources to determine how these
Return to the cross-reference report that you generated and examine
instructions are affecting the project.

fo
other rungs containing OTE instructions that affect the output until you
find an intensified (true) instruction on a rung that should be false.
Do not modify the ladder logic without

e d permission.

rint
P 5H Troubleshooting 1756 Digital
Output Module Problems
68
 ! !
ut e
Comparison Instruction Source Values
tr ib
d is
o t
o n
A
D
Analog Module Source

t .
c h
d r e
S lie
C -Analog Module Source A

r I H
fo
d
nte
69

ri
P
 ! !
ut e
START from Tab 5H
tr ib
d is
The value of the Source A, Source B,
High Limit, Low Limit, or Compare
o t
parameter for the instruction may be a
problem. If the value is coming from a
o n
module, the device may be faulted.

t . D
c h
Contact your
plant engineer or No
Is the base tag for A
either of the values Yes
d r e
e
Sli
Rockwell from an analog 7
Automation module? E.g.,
Support.
-
Local:8:I:Ch0.Data?

C
fo r IH
e d
rint
P 5I Troubleshooting 1756 Digital
Output Module Problems
70
 ! !
u t e
1756 Digital Output Module ST (State) LEDs
tr ib
d is
Output That Will Not Turn Off/Stay Off

o t
o n Alias Tag
Base Tag

t . D
h
rec
If base tags are not displayed
in the Ladder Logic window, select
A Preceding Inputs
e d ToolsoOptionsoLadder

Sli
B I/O State EditoroDisplay. Select Show Tag

-
Alias Information.
I/O Tag Format:
C
Location:Slot:Type.Member.Bit
Examples:

f
Local:2:I.Data.4
o r IH
d
Local:7:O.CH0Data

nte
Packaging_Line:4:O.Data.1 71

ri
P
 ! !
u t e
START from Tab 5H
tr ib
A
d is
Is the base tag
for the input
Yes
5T
o t
instruction an
I/O tag? B
o n Is the tag a
consumed
Yes
10

No
t . D tag?
No

c h
The bit referenced by the
d r e
Right-click the tag
Discuss the tag with the plant

lie
instruction is an internal engineer or use documentation, the
and select Edit Instruction Help system, and other
storage bit (BOOL) and not a

- S
field input device tag.
Properties. resources to determine how the bit

HC is being set. Do not modify the

ladder logic without permission. If

r I the problem persists, contact

fo Rockwell Automation Support.

e d
rint
P 5J Troubleshooting 1756 Digital
Output Module Problems
72
 FUSE

! !
ut e
1756 Digital Output Module Fuse LED
tr ib
d is
A Electronically Fused C
ot
Modules*:
x 1756-OB16E
o n
x 1756-OB16D
x 1756-OB8EI
t . D
x 1756-OV16E/A
c h
e
ST x 1756-OA8E
x 1756-OV32E
d r
lie
x 1756-OA8D

- S B D

HC
date of this troubleshooting
r I
* This list is current as of the

fo
guide. For unlisted modules,

d
consult the module

nte
description or user manual. 73

ri
P
 ! !
u t e
START from Tab 5B and 5T
B
tr ib
The fuse has been blown. The

is
Is the Fuse LED on controller will not energize (turn on) an
A or is the fuse bit for
d
Identify the module part Yes output if a short/overload circuit is
No number. Is it in the list of Yes the point set (1)?

o t detected.

n
electronically fused modules? No
If available,
is a FLT
D o1. Determine the cause of the fuse being
blown (e.g., check the wiring for short
LED or No (or Not Available)
5L
h t .
According to the type of
fault bit set, correct the
overloads, check that the proper RTB is

c
fault bit for used, etc.).
problem. If the problem
the point
set (1)?
Yes
r e
persists, continue.

d
2. Correct the problem so that it does not
occur again.

S lie C

-
1. Go online to the controller containing the configuration Yes Are you able to go online

C
for the I/O module with the fused point. For help, see Tab to the controller?

H
B1.

r I
2. In the I/O configuration, double-click the module with the If the problem persists,
No
blown fuse.
fo contact your plant
engineer or Rockwell If permitted,

d
D 3. On the Diagnostics tab, click Reset for the faulted point.

e
Automation Support. cycle power.

rint
P 5K Troubleshooting 1756 Digital
Output Module Problems
74
 ! !
u t e
1756 Digital Output Module Signal Flow
tr ib
d is
o t
Controller I/O Module

o n
t . D B
h
rec
Field Device

X
OFF
 d Local:0.O.Data.14

S lie
C -
r IH
ON
A

fo
d
nte
75

ri
P
 ! !
u t e
START from Tab 5K
The state in the I/O module is not the B
tr ib
A
same as the state of the field device
d is
t
Does the ST (only the field device is off); the signal is
(State) LED for the
output point match
No getting lost somewhere between the I/O
module and the field device due to a
n o
the state of the
actual field
problem with the physical system.

D o
device?

h t .
Determine which of the following has failed and correct
Yes, both
are off
the problem:

r e c
d
- Check the field device for proper operation.

e
If the problem

Sli
- Check the power to the individual I/O point on the
terminal block. persists, replace
5M

-
the I/O module.
- Check the field power to the I/O module on the
C terminal block.

r IH
- Verify field wiring to the field device.

fo - Reseat the I/O module in the chassis and verify

operation.

e d
rint
P 5L Troubleshooting 1756 Digital
Output Module Problems
76
 ! !
u t e
1756 Digital Output Module Signal Flow
tr ib
d is
o t
Controller I/O Module
o n
t . D
h
rec
Field Device

X
OFF
 d Local:0.O.Data.14

S lie
C -
r IH
OFF

fo
d
nte
77

ri
P
 ! !
ut e
START from Tab 5L
tr ib
d is
A non-intensified input
in the ladder logic
o t
may be inhibiting the
rung from setting the
o n
intended state for the
field output device.
t . D
c h
1. Go online to the controller
d r e
S lie
containing the I/O configuration
for the I/O module to which the

C -
field device is wired. For help, 5N

H
see Tab B1.

r I
2. Identify the base tag for the I/O

fo point. For help, see Tab B.

e d
rint
P 5M Troubleshooting 1756 Digital
Output Module Problems
78
 ! !
u t e
Cross Reference Report A
tr ib
Base Tag: The first

d is tag that refers to an

t
area of memory. For

n o I/O tags, these are

automatically

D o generated. E.g.,
Local:0:O.Data.3

h t . Alias Tag: A second

r e c tag that refers to an

area of memory.

d E.g., Start.

S lie B

C -
r I H
fo
d Display by Logic

nte
79

ri
P
 ! !
u t e
START from Tab 5M
Of the instructions that
tr ib
you identified, are
d is
1. Select one row containing

t
1. Ensure that the Duplicate there any OTE an OTE instruction.
Yes
Destructive Bit Detection
option is selected in the
instructions that affect
the output?
n o 2. Display the ladder logic by
Workstation Options
dialog box. For help, see
DNo o double-clicking the row.

Tab B13
t .
Another more complicated
h
rec
A 2. Right-click the tag and type of instruction or no
instruction controls the output. In the selected rung, Yes
then select Go to Cross is the OTE output 5O
Reference. All base tag
e d instruction intensified?

Sli
and alias tag references
will be displayed. Discuss these instructions with your No

B
C -
3. Identify any instructions plant engineer or use documentation,
the Instruction Help system, and 5P

r IH
that affect the tag (have a
“Y” in the Destructive other resources to determine how
these instructions affect the project. If the problem persists,

fo
column). There may be
more than 1 instruction Do not modify the ladder logic without contact your plant engineer or

e d that affects the tag. permission. Rockwell Automation Support.

rint
P 5N Troubleshooting 1756 Digital
Output Module Problems
80
 ! !
u t e
Force Off Condition
tr ib
Ladder Logic Window
d is
t
" Indicates That

n o Forces Are Enabled

(Active)

A
D o
h t .
Force Value (For Digital
Values, 1=On, 0=Off)
r e c
Monitor Tags Window
e d Indicates if Any Forces Exist

Sli
and if They Are Enabled

C - Online Toolbar

fo r IH
d
nte
81

ri
P
 ! !
u t e
START from Tab 5N
tr ib
is
The output Do you have a known

d
A module or Remove the good spare module of
Is there a
force-off
chassis may module from
the chassis.
o t the exact same type to
place in the same slot?
n
No have failed.
condition that

o
Yes No
is affecting the
output?
The slot Yes
Did the

t .
module’s D Place the known Place the
Yes is OK.

c h
LEDs turn
on?
good module in suspect module
1. Determine the
reason for the Reseat the
d r e No
the slot. in a known
good slot.

lie
force-off original output

S
condition. The slot or backplane
-
module. Yes Did the
connectors may be bad.
C
2. If conditions are module’s LEDs

H
safe, remove the
I
turn on?
force for this tag.

o
For help, see Tab
f
B7 and B8. r If the problem
persists, replace the
Replace the
chassis.
No

d output module. Replace the output module.

rinte
P 5O Troubleshooting 1756 Digital
Output Module Problems
82
 ! !
u t e
A Program Control Instructions*
tr ib
d is
o t
The MCR (Master Control Reset) instruction, used in pairs, creates a program zone

o n
that can disable all rungs within the MCR instructions.
When enabled, the JMP (Jump) instruction skips to a referenced LBL (Label) instruction

. D
(target) and the controller continues executing from that point. Jumped logic is not

t
scanned. The JMP instruction can move ladder execution forward or backward.

c h
r e
The AFI (All False Instruction) instruction is used to temporarily disable a rung

d
while debugging a project.

S lie
When enabled, the TND (Temporary End) instruction directs the controller to

-
execute logic only up to the TND instruction as it acts as the end of the routine.

C
r I HThe JSR (Jump to Subroutine) instruction jumps execution to a different routine.

fo
d
* For additional information on these or other program control instructions,

nte
consult the Instruction Help system. 83

ri
P
 ! !
u t e
START from Tab 5N

tr ib
An input that is
d is
t
Does the Are there any
rung agree with
the project
Yes JSR, MCR, JMP
and LBL, AFI, or
No false

n o
(non-intensified) 5Q
documentation? TND instructions
in the project?
D o
is affecting the
output.

.
No
Yes
h t
Contact your
plant engineer
r e
These instructions are c A
Discuss these instructions
or Rockwell
d
program control instructions
e
with your plant engineer or

Sli
Automation that affect how ladder logic use documentation, the
Support. If the problem
Instruction Help system, and
-
is scanned or skipped. persists, contact
other resources to determine
C
They are often used for Rockwell
how these instructions are

r IH
troubleshooting. If they are Automation
enabled, they may be affecting the project. Do not Support.
modify the ladder logic
o
affecting the output

d f device(s) that are not

working in your project.
without permission.

e
rint
P 5P Troubleshooting 1756 Digital
Output Module Problems
84
 ! !
ut e
Problem Input Instruction(s)
tr ib
d is
t
B Output That Will Not Turn On/Stay On

o
o n Alias Tag

D
Base Tag

h t .
r e c
A
e d C Comparison Instructions:

Sli
Preceding* Inputs
(At Least One Non-Intensified) S CMP S LES

C - S LIM
MEQ
S GRT

r IH
S S LEQ
S EQU S GEQ

fo S NEQ

d
* Outputs in Logix5000 controllers are only dependent on

nte
the inputs that are to the left of them and not the right. 85

ri
P
 ! !
u t e
START from Tab 5P and 7D
tr ib
A Is the non-intensified
B

d is
1. On the rung, identify the input
instructions that are to the left
instruction that should be true No
o t A more

n
an XIC (- ] [- ), XIO (- ]/[- ), or complicated type
of the output instruction.

o
comparison instruction? C of instruction

D
2. Of these, identify any controls the
Yes,
.
non-intensified (false) Yes, comparison output.
instructions that should be true.
h t
XIC or XIO instruction

The
r e c Discuss these instructions
d
non-intensified

lie
Are there any non-intensified instruction is with a plant engineer or use
Yes documentation, the
(false) instructions that
S
keeping the 5S 5R

-
should be true? output off. Instruction Help system, and

C
other resources to
No
H
determine how these

r I
Return to the cross reference report that you generated instructions are affecting the

fo
and examine other rungs containing OTE instructions that project. Do not modify the
ladder logic without

d
affect the output until you find a non-intensified (false)
permission.
e instruction on a rung that should be true.

rint
P 5Q Troubleshooting 1756 Digital
Output Module Problems
86
 ! !
ut e
Comparison Instruction Source Values
tr ib
d is
ot
A
o
Analog Module Source n
t . D
c h
d r e
S lie
Analog Module Source A

C -
r I H
fo
d
nte
87

ri
P
 ! !
ut e
START from Tab 5Q
tr ib
d is
The value of the Source A, Source B,
High Limit, Low Limit, or Compare
o t
parameter for the instruction may be a
problem. If the value is coming from a
o n
module, the device may be faulted.

t . D
c h
Contact your
plant engineer or
Is the base tag for
either of the values
A

d r e
e
Sli
No Yes
Rockwell from an analog 7
Automation module? E.g.,
Support.
C -
Local:8:I:Ch0.Data?

fo r IH
e d
rint
P 5R Troubleshooting 1756 Digital
Output Module Problems
88
 ! !
u t e
1756 Digital Output Module ST (State) LEDs
tr ib
d is
Output That Will Not Turn On/Stay On

o t
o n Alias Tag
Base Tag

t . D
h
rec
A If base tags are not displayed
in the Ladder Logic window, select
d
Preceding Inputs

e
(At Least One Non-Intensified) ToolsoOptionsoLadder

Sli
B EditoroDisplay. Select Show Tag

-
Alias Information.
I/O Tag Format:

C
Location:Slot:Type.Member.Bit

r IH
Examples:
Local:2:I.Data.4
fo
Local:7:O.CH0Data
d
nte
Packaging_Line:4:O.Data.1 89

ri
P
 ! !
u t e
START from Tab 5Q

tr ib
A
d is
t
Is the base tag Is the tag a
Yes

no
for the input 5T consumed Yes
instruction an I/O 10
tag?
tag?
B
D o No

t.
No

ch
Discuss the tag with the plant
engineer or use documentation,

re
The bit referenced by the Right-click the tag the Instruction Help system, and
instruction is an internal

ie d and select Edit

Properties.
other resources to determine
storage bit (BOOL) and not a

S
field input device tag. l how the bit is being set. Do not

-
modify the ladder logic without

C
permission. If the problem

H
persists, contact Rockwell

r I Automation Support.

fo
e d
rint
P 5S Troubleshooting 1756 Digital
Output Modules Problems
90
 ! !
ut e
Tag Type Identification
tr ib
d is
A
o t
Location:Slot:Type.Member.Bit
o n
t . D
c h
The type of data required. “I” is for input and “O” is for output.

d r e
lie
Examples:

- S
Local:2:I.Data.4
Local:7:O.CH0Data

HC Packaging_Line:4:O.Data.1

r I
fo
d
nte
91

ri
P
 ! !
u t e
START from Tab 5J and 5S

tr ib
In the type position,
A

d
In the type position, isA
Which XIO - ]/[- No
t Yes

no
does the base tag does the base tag 5K
instruction is it?
contain an I? contain an O?

Do
XIC - ] [-
Yes No

ht.
Discuss these data sources with
A A different type your plant engineer or use
In the type position,
c
Yes of data is being documentation, the Instruction

e
does the base tag 6
r
evaluated by Help system, and other
contain an I?
d this instruction. resources to determine how

lie
No these instructions are affecting

S
the project. Do not modify the

-
A
In the type position, No ladder logic without permission.

C
does the base tag

H
I
contain an O?

fo r Yes If the problem persists, contact

your plant engineer or Rockwell
d 5E

nte
Automation Technical Support.

ri
P 5T Troubleshooting 1756 Digital
Output Modules Problems
92
 ! !
u t e
1756 Digital Input Module OK LED
tr ib
d is
Input Device: A device that sends
o t
signals to a controller. The
following examples are digital
o n A
Module Status

t. D
input devices: O Red
O Green
x Pushbutton
K Flashing K Flashing
x Sensor
c h
re
x Switch
O Green O Red

e d K Solid K Solid

- Sli Off

C
(No Lights)

fo r IH
d
nte
93

ri
P
 ! !
ut e
START from Tab 4D, 5T, and 6B

tr ib
A
Green Green
Flashing Solid
Red
Flashing
Red
Steady
Off
d is
t
In what state (No Lights)
and color is the
input module
O O O O
n o
OK LED? K K K K
o
t. D
6B

The module has

passed internal
c h
re
4 diagnostics but is not Replace the
actively controlled or
e d 4 module.

Sli
is inhibited.

According
C - Yes
If available, is a FLT
LED or fault bit for The module

r IH
to the type the point set (1)? has a
of fault bit hardware
No (or Not Available)
o set, correct fault.

d f the 6A

e
problem.

rint
P 6 Troubleshooting 1756 Digital
Input Module Problems
94
 ! !
ut e
1756 Digital Input Module State (ST) LED
tr ib
d is
o t
n
Specific Point
Number
A

D o (Illuminated = On)

h t .
r e c
d
S lie
C -
r I H
fo
d
nte
95

ri
P
 ! !
u t e
START from Tab 6

tr ib
A
d is
Does the State (ST)
LED for the input
o t
point match the
device state in logic Is a force
o n If conditions are
safe, remove the
(e.g., both on)? No
. D
enabled for

t
this input
Yes force and then
recheck the
Yes

c h point? State (ST) LED.

1. Check the power to the individual I/O
point on the terminal block.
d r e No

e
Sli
2. Check the field power to the module on Replace the
I/O module.
-
the terminal block.

C
3. Verify field wiring to the field device.

r IH
4. Check the field device for proper
If the problem
operation.

fo
5. Reseat the I/O module in the chassis and
persists,
replace the I/O

e d
verify operation. module.

rint
P 6A
Troubleshooting 1756 Digital
Input Module Problems
96
 ! !
u t e
1756 Digital Input Module OK LED
tr ib
d is
o t
o n A

t . D
c h Off
(No Lights)

d r e
S lie
C -
r I H
fo
d
nte
97

ri
P
 ! !
u t e
START from Tab 6

tr ib
Did the
d is If power is OK,
Power may not be
applied or the slot or
Verify that power
is applied to the
o
module’s
t Yes but the problem
with the field
backplane
connectors may be
chassis.
o n
LEDs turn
on?
device persists,
continue.
bad.

t . D
1. Remove the module from the
No
chassis.

c h
d e
2. Test the slot by inserting a
r
module that you know is
6

lie
functioning into the slot. If you
do not have a spare module,

- S place the malfunctioning

HC module into a known good slot.

r I
The slot or Replace the

o
Replace the
chassis.

d f backplane
connectors may
No Did the test module’s
LEDs turn on?
Yes The slot
is OK.
faulted
module.

e be bad.

rint
P 6B
Troubleshooting 1756 Digital
Input Module Problems
98
 ! !
u t e
1756 Analog Output Module OK LED
tr ib
d is
o t
A green flashing CAL LED
o n A Module Status
indicates that the module is
in normal calibration mode.
t . D Green Solid

c h Green Flashing

ST

d r e Red Flashing
Red Solid

S lie
C -
r I H
fo
d
nte
99

ri
P
 ! !
u t e
START from Tab 4D, 5I, and 5R
tr ib
dis
Green Green Red Red
A
Solid Flashing Solid Flashing
Is the device
an analog
Output In what state
and color is
ot
input or
output?
the output
OK LED?
o n
Input
t . D 4
h
7B

r e c
7A
d The module has The

lie passed internal module is

S diagnostics but is damaged.

C - 4 not actively
controlled or is

r I H inhibited. Replace
the

fo module.

e d
rint
P 7
Troubleshooting 1756 Analog I/O
Module Problems
100
 ! !
u t e
1756 Analog Input Module OK LED
tr ib
d is
o t
o n
t. D
A
A green flashing CAL LED Module Status
indicates that the module is Green Solid
in normal calibration mode.
c h Green Flashing
ST
re Red Flashing

Sl ied Red Solid

C -
fo r IH
d
nte
101

ri
P
 ! !
ut e
START from Tab 7 and 7F
tr ib
In what state
A Green Green Red
d is
Red
and color is Solid Flashing Solid
o t
Flashing
the input OK
LED?
o n
t . D
h
rec
7G 4

ied
The

l
The module has module is

S
passed internal damaged.

C -
4
diagnostics but is
not actively

r I H controlled or is
inhibited.
Replace
the

fo module.

e d
rint
P 7A
Troubleshooting 1756 Analog I/O
Module Problems
102
 ! !
ut e
Analog Output Module Tag Identification
tr ib
d is
Example: An analog device wired to Channel 0

o t
of an output module in slot 7 would have a

n
base tag of Local:7:O.CH0Data.

o
Slot 7

t . D
c h
d r e A

S lie
C -
r I H
fo
d
nte
103

ri
P
 ! !
u t e
START from Tab 7
7D
tr ib
d is
1. Identify the module slot and
channel for the analog output.
o t
n
A Right-click the tag and then
select Go To Cross Reference.
o
2. Go online to the controller. For Is the analog No

D
help, see Tab B1. value changing? All base tag and alias tag
3. Open the Controller tags and
display the base tag for the
h t .
Yes references will be displayed.

rec
A
analog output. Is there a red A force is
Yes
d
triangle next to overriding the

e
Sli
the value? value.
No

C - 1. Find out why the force is

r IH
7C enabled.

o
2. If it is permitted by your

d f plant and safe to do so,

remove the force.
e
rint
P 7B Troubleshooting 1756 Analog I/O
Module Problems
104
 ! !
ut e
Verifying Module Properties
tr ib
On the Configuration A
d is
tab, is the output
ot
scaled properly?

o n
t . D
c h
d r e
S lie
C - A

r I HOn the Limits tab, are

there clamps affecting the

fo output?

d
nte
105

ri
P
 ! !
u t e
START from Tab 7B

tr ib
1. Verify that the module properties A

is
are correct and not affecting the
1. IMPORTANT: Before performing these steps,
output.

t d
you MUST ensure that changing the state of
your output device will not cause ANY
n o
2. If the properties meet application
specs, replace the module.
personal injury or damage the system.

D o No
2. Disconnect the output device at the terminal
block.
h t . Does a meter show a

c
change in current/voltage

e
3. If the output module is an analog voltage that matches the change

d r
output module, connect a volt meter to the you made to the value of

lie
output terminals. the tag?
4. If the output module is an analog current

- S
output module, place an ammeter and
Yes

HC
resistor load equivalent to the output device
1. Check external wiring.

I
in series with the analog module’s output.

fo r
5. Change the value of the tag. 2. If the wiring is OK, repair or
replace the output device.

e d
rint
P 7C Troubleshooting 1756 Analog I/O
Module Problems
106
 ! !
ut e
Cross-Referencing an Analog Tag
tr ib
d is
o t
o n
t . D
c h
d r e
S lie
C -
r I H
fo
Display By Logic
Y = Rung Controlling Output

d
nte
107

ri
P
 ! !
ut e
START from Tab 7B and 7F

tr ib
Are there any input
d is
Go to the rung
controlling the output. conditions preventing
No

ot
7E
control of the output?
Yes
o n
t . D
c h
d r e 5Q

S lie
C -
r I H
fo
e d
rint
P 7D Troubleshooting 1756 Analog I/O
Module Problems
108
 ! !
u t e
A Program Control Instructions*
tr ib
d is
o t
The MCR (Master Control Reset) instruction, used in pairs, creates a program zone
that can disable all rungs within the MCR instructions.

o n
t . D
When enabled, the JMP (Jump) instruction skips to a referenced LBL (Label) instruction
(target) and the controller continues executing from that point. Jumped logic is not

h
scanned. The JMP instruction can move ladder execution forward or backward.
c
r e
The AFI (All False Instruction) instruction is used to temporarily disable a rung
d
lie
while debugging a project.

- S
When enabled, the TND (Temporary End) instruction directs the controller to

C
execute logic only up to the TND instruction as it acts as the end of the routine.

r I H The JSR (Jump to Subroutine) instruction jumps execution to a different routine.

fo
d
* For additional information on these or other program control instructions,

nte
109
consult the Instruction Help system.

ri
P
 ! !
u t e
START from Tab 7D

tr ib
is
A

d
These instructions are program control
Are there any JSR,
MCR, JMP and LBL, Yes
o
scanned or skipped. They are often used t
instructions that affect how ladder logic is

AFI or TND instructions

affecting this output?
o n
for troubleshooting. If they are enabled,
they may be affecting the output device(s)
No
t . D
that are not working in your project.

c h
7F
d r e
Discuss these instructions with your

S lie plant engineer, or, use

documentation, the Instruction Help
If the problem

C - system, and other resources to

determine how these instructions are
persists, contact
Rockwell Automation

r I H affecting the project. Do not modify

Support.

o
the ladder logic without permission.

d f
e
rint
P 7E Troubleshooting 1756 Analog I/O
Module Problems
110
 ! !
ut e
Analog Source Values
tr ib
d is
ot
o n A

h t. D
re c
e d
-Sli
C
for IH
d
nte
111

ri
P
 ! !
u t e
START from Tab 7E

tr ib
A There may be more
d is
Right-click the tag and
Is the Source value to the
analog output changing?
Yes than one rung
o t
then select Go To

n
affecting the output. Cross Reference.
No

D o
Is the source coming from Yes
h t . 7D

c
7A
an analog input module?
No
d r e
S lie
The source of the
C
data is a program - Check the calculations
and/or other related

I H
calculation.

r
sources of data.

fo
e d
rint
P 7F Troubleshooting 1756 Analog I/O
Module Problems
112
 ! !
u t e
Analog Input Module Tag Identification
tr ib
d is
Example: An analog input

o t
device wired to Channel 0 on
an input module in slot 8 would

o n have a base tag of

Local:8:I.CH0Data

t . D
c h
d r e
e
Sli
A

C -
for IH
d
nte
113

ri
P
 ! !
u t e
START from Tab 7A

tr ib
The input device appears

is
1. Check the module’s to be operating normally

d
properties.

t
1. Identify the module slot and Yes

o
channel for the analog 2. Make sure the input
No
n
range, scaling, etc. are Does this change match the
input. For help, see Tab B. change you made at the input
o
correct for the device.
2. Go online to the controller. device?
For help, see Tab B1.
t . D Yes
3. Open the Controller tags
h
rec
A
and display the base tag for Is the data in the
the analog input. Value column

e d changing?

Sli
4. Change the state of the
input device. No

C - A force is Is there a red

triangle next to

r IH
1. Find out why the force is overriding the
enabled. Yes the value?
value.

fo 2. If it is permitted by your plant and

safe to do so, remove the force.
No

d
nte
7H

ri
P 7G Troubleshooting 1756 Analog I/O
Module Problems
114
 ! !
ut e
Troubleshooting Analog Inputs
tr ib
d is
ot
o n
t. D
Input Device

c h
d re
e
-Sli
C
for IH
d
nte
115

ri
P
 ! !
u t e
START from Tab 7G
1. Reconnect the device.
tr ib
d is
2. Check external wiring.

t
1. IMPORTANT: Before performing these steps, you

o
MUST ensure that changing the state of your 3. If the wiring is OK, repair or replace
output device will not cause ANY personal injury
or damage the system.
o n the input device.

t. D
No
2. Disconnect the input device at the terminal block.
Does a meter show a

c h
3. Connect an isolated meter to the input device at change in current/voltage

re
the wires you just disconnected. that matches the change
you made at the input
d
4. Change the state of the input device.

e device?

- Sli Yes

C 1. Reconnect the device.

r IH
2. Make sure the module’s properties
are correct for the device.

fo 3. If the properties are correct, replace

e d the module.

rint
P 7H Troubleshooting 1756 Analog I/O
Module Problems
116
 ! !
u t e
RSNetWorx for ControlNet Software Network Browse
tr ib
A
d is
o t
o n
t . D
c h
d r e
e
Sli
B

C - Node: A device
on a network.

r IH
E.g., a 1756-CNB
module.

fo
d
C

nte
117

ri
P
 ! !
u t e
START from Tab 4B

tr ib
dis
8A
A
1. Go online to the network using
RSNetWorx for ControlNet
ot
n
Monitor this network LED
software.

o
on any node on the
2. From the Network menu, select
D
If the problem ControlNet network. If both

.
Single Pass Browse. channels are configured,
t
persists, continue.

h
monitor both channel

In the network diagram, B

r e c status LEDs on the node.

d
C
Perform the

lie
are all of the nodes No
corrective action(s)
displayed without errors
or warnings?
- S suggested by the
software program.
Using plant diagrams
or documentation,

HC Yes determine which

r I channel is used by
the ControlNet

fo network.

e d
rint
P 8 Troubleshooting ControlNet
Network Errors
118
 ! !
ut e
1756-CNB(R) Module Channel Status LEDs
tr ib
d is
o t
o n
Alphanumeric Message
t . D
c h
A Channel Status
d r e
LEDs

S lie
C -
r I H
fo
d
nte
119

ri
P
 ! !
ut e
START from Tab 8, 8D, 8H, 8K, and 8M
tr ib
In what color A
d is
t
Off Red Green Red Red/Green Green
and state
is/are the
(No Lights) Solid Flashing
o
Flashing Flashing Solid

n
channel
status
D o
LED(s)? 8B 8C 8D
h t .8E 8F 8G

r e c
d
S lie
C -
r I H
fo
e d
rint
P 8A Troubleshooting ControlNet
Network Errors
120
 ! !
u t e
1756-CNB(R) Module Channel Status LEDs
tr ib
d is
t
no
Example: Node
A
Address Set to 0

D o
t.
2 3 2 3
1 1

ch
4 4
0 0
5 5

re
9 6 9 6
8 7 8 7

ie d
Sl
Channel Status LEDs
Tens Position Ones Position
Off (No Lights)

C -
fo r IH
d
nte
121

ri
P
 ! !
u t e
START from Tab 8A

tr ib
If the problem
d is
Verify that power
is being applied
persists,
o t
to the
ControlNet
continue.

o n
module. Is the module
No
t . D
The module likely Replace

h
node number
has a
c
set to 0 (zero)? the

e
non-recoverable module.
Yes
d r A
fault.

lie
0 is an illegal node

S
number on a

C - ControlNet network.

r I H
Assign the module a valid node number A

fo (i.e., an unused address between 1 and

99 that is within the network parameters).
If the problem
persists, continue.

ed For help, see Tab B12.

rint
P 8B Troubleshooting ControlNet
Network Errors
122
 ! !
ut e
1756-CNB(R) Module Channel Status LEDs
tr ib
d is
o t
o n
Alphanumeric Message
t . D
ch
d r e
lie
Red Solid Channel
Status LEDs

- S
HC
r I
fo
d
nte
123

ri
P
 ! !
ut e
START from Tab 8A
tr ib
d is
The
module
Reseat the If the problem
ot
n
module. persists,
has

o
continue.
faulted.

t . D
c
The module may
h
d r e
have a
non-recoverable

lie
fault.

- S
HC Replace the

I
module.

fo r
e d
rint
P 8C Troubleshooting ControlNet
Network Errors
124
 ! !
ut e
1756-CNB(R) Module Channel Status LEDs
tr ib
d is
o t
o n
Alphanumeric Message
t . D
c h
d r e
lie
Green Flashing Channel
Status LEDs

- S
HC
I
A

o
Out of Phase (Opposites)
f r
d
In Phase (Together)

nte
125

ri
P
 ! !
u t e
START from Tab 8A

tr ib
A
d is
t
Are you using Yes Are both the channel Yes Module
a 1756-CNBR
or 1756-CN2R
A and B LEDs
flashing green in
n o firmware is
being updated.
module? phase (together)?

D o
.
No No
The node may not be
h t
Make sure the configuration
Do not interrupt
the update. Wait
configured to go online.
r e c
manager node (keeper) is present
and working and that the selected
for the process
to complete.
d address is not greater than the

lie
maximum unscheduled node

- S address (UMAX). For help, see

Tab B10 If the problem

HC persists,
8A

r I continue.

8O
fo There may be a
media problem such
If the problem
persists,

e d as a cable error. continue.

rint
P 8D Troubleshooting ControlNet
Network Errors
126
 ! !
ut e
1756-CNB(R) Module Channel Status LEDs
tr ib
d is
o t
o n
Alphanumeric Message
t . D
ch
d r e
lie
Red Flashing Channel
Status LEDs

- S
HC
r I
fo
d
nte
127

ri
P
 ! !
u t e
START from Tab 8A
tr i
1. Verify that there are no duplicate node addresses on theb
network.
d is
There may be
devices with
o t
2. If a duplicate node address exists, assign each device a valid
node number (i.e., an unused address between 1 and 99 that is
duplicate node
addresses on
o n
within the network parameters). Use your plant documentation
to determine unused addressed. For help assigning node
the network.
. D
addresses, see Tab B12.

t
h
3. Cycle power to both nodes.

c
d r e
e
Sli
If the problem persists, continue.

If the problem
C - After cycling power,

r IH
persists, contact your wait for one minute to There may be
plant engineer or see if the previously previously

fo
Rockwell Automation accumulated errors accumulated

d
Support. dissipate. errors.

e
rint
P 8E Troubleshooting ControlNet
Network Errors
128
 ! !
ut e
1756-CNB(R) Module Channel Status LEDs
tr ib
d is
o t
o n
Alphanumeric Message
t . D
c h
Red/Green Flashing Channel
d r e
Status LEDs

S lie
C -
r I H
o
Out of Phase (Opposites)

d f
In Phase (Together)

nte
129

ri
P
 ! !
u t e
START from Tab 8A
tr ib
d is
Verify if the node number is below the UMAX value by
The module’s
node number
performing the following actions:

o t
n
1. Start RSNetWorx for ControlNet software.
may be above
UMAX (maximum
unscheduled
D o
2. From the Network menu, select Online.

.
3. Upload the network configuration.
node) parameter.

h t
4. In the Network Usage area, select Edits Enabled.

r e c 5. From the Network menu, select Properties.

d 6. Compare the module’s node number with unscheduled

lie
8O maximum node parameter.

- S 7. Decrease the node number of the module (do not

C
duplicate node numbers) or increase UMAX for the

H
network. Because node numbers are critical, discuss

r I
If the problem
any changes with a network specialist first.

fo persists, 8. If changes are made, reschedule the network. For

d
continue. help, refer to the procedure on Tab B10.

e
rint
P 8F Troubleshooting ControlNet
Network Errors
130
 ! !
ut e
1756-CNB(R) OK LED
tr ib
d is
ot
o n
Alphanumeric Message
t . D
c h
d r e
e
Green Solid Channel A

Sli
Status LEDs

C -
fo r IH
d
nte
131

ri
P
 ! !
u t e
START from Tab 8A
tr ib
d is
t
The network is Green Red Green Red Off
OK and at least
two nodes
In which color A
and state is the
Solid Solid

n o
Flashing Flashing (No Lights)

(devices) are
present.
1756-CNB(R)
module OK
D o
LED?

h t .
rec
8H 8I 8L 8M 8N
What type of
ControlNet 1756-CNB(R)
module is
e d
Sli
being used? Green Red Green Red Off
In which color A Solid Solid Flashing Flashing (No Lights)
1756-CN2(R)
C - and state is the

r IH
1756-CN2(R)
module OK

o
LED?

d f 8P 8Q 8L 8R 8N

e
rint
P 8G Troubleshooting ControlNet
Network Errors
132
 ! !
ut e
1756-CNB(R) Module Alphanumeric Message
tr ib
d is
o t
o n
A Alphanumeric Message
t . D
c h
d r e
lie
Channel Status
LEDs

- S
HC
r I
fo
d
nte
133

ri
P
 ! !
u t e
START from Tab 8G

tr ib
A
d isSW ERR
Which
alphanumeric OK INIT BW>MAX
o t
message is
displayed?
o n
t. D
The module is receiving too The node address
The module The much network traffic and switch may have
operation is module is
c h connections are timing out.
The network bandwidth has
changed after the
module was started.

re
normal. initializing.
been exceeded.

e d
Sli
Return the
No action is required but, if it happens

-
No action is required for the switches to their
frequently, contact your network specialist
C
network. However, you original settings.
or Rockwell Automation Support to add

r IH
must continue 8A
4C another 1756-CNB(R) module and split
troubleshooting the I/O
the network traffic between the modules.

fo system to resolve the

problem with the field
After a second module has been added,
If problem
persists, replace

e d device.
check the network status.
the module.

rint
P 8H Troubleshooting ControlNet
Network Errors
134
 ! !
u t e
1756-CNB(R) Module Alphanumeric Message
tr ib
d is
o t
B Example: Node

n
Address Set to 0

o 2 3 2 3

t. D
A 1 1
Alphanumeric Message 4 4
0 0

h
5 5

c
9 6 9 6
8 7

re
8 7

ied
Channel Status Tens Position Ones Position

S
LEDs
l
C -
r I H
fo
d
nte
135

ri
P
 ! !
ut e
START from Tab 8G
tr ib
FAULT: ADDRESS
d is
Which A
t
SWITCHES = 00, Other

no
alphanumeric ILLEGAL 8J
message is
displayed?

D o
The module’s network

h t.
address is set to 00, an
invalid ControlNet address.

re c
e d
Sli
If the problem Assign the module a valid node B
persists, contact your number (i.e., an unused address

C -
network specialist or between 1 and 99 that is within the
network parameters). For help, see

r IH
Rockwell Automation
Support. Tab B12.

fo
e d
rint
P 8I Troubleshooting ControlNet
Network Errors
136
 ! !
ut e
1756-CNB(R) Module Alphanumeric Message
tr ib
d is
o t
o n
A Alphanumeric Message
t . D
c h
d r e
lie
Channel Status
LEDs

- S
HC
r I
fo
d
nte
137

ri
P
 ! !
u t e
START from Tab 8I

tr ib
A
d is
Which
t
no
alphanumeric Other
BPA# ERR BPRX ERR CNIC ERR 8K
message is
displayed?

D o BPIC ERR

t.
Too many CRC (cyclic
The module detected a

ch
redundancy check) It is likely the
different slot address
errors are being

re
from that latched in at module has a
generated by the non-recoverable
d
power-up. This may be
multicast backplane

ie
caused by excessive fault caused by

l
noise on the backplane.
S
receiver, so the multicast
backplane receivers
defective

-
hardware.
have been shut off.

HC
r I
fo Replace the
chassis or device. Replace the

e d module.

rint
P 8J Troubleshooting ControlNet
Network Errors
138
 ! !
u t e
1756-CNB(R) Module Alphanumeric Message
tr ib
d is
o t
n B Example: Node
Address Set to 0

D o
.
2 3 2 3
A Alphanumeric Message
h t 0
1
4
1
4

c 5 0
5

d r e 9
8 7 6 9
8 7 6

e
Sli
Channel Status Tens Position Ones Position
LEDs

C -
fo r IH
d
nte
139

ri
P
 ! !
ut e
START from Tab 8J
tr ib
A
d is
t
Which
alphanumeric
message is
DUPL NODE
n o
RACK ERR
displayed?
o
t. D
Either the module
The device’s network
can not read the

h
address is the same as
backplane
network. c
another device on the

re
EEPROM or the
slot address is

e d incorrect.

Sli
B
Assign the module a valid node

C - number (i.e., an unused address

between 1 and 99 that is within
Replace
the

r IH
the network parameters). For chassis.
help, see Tab B12.

fo
e d 8A

rint
P 8K Troubleshooting ControlNet
Network Errors
140
 ! !
ut e
1756-CNB(R) Module Alphanumeric Message
tr ib
d is
o t
o n
A Alphanumeric Message
t . D
c h
d r e
lie
Channel Status
LEDs

- S
HC
r I
fo
d
nte
141

ri
P
 ! !
u t e
START from Tab 8G
tr ib
INVALID NETWORK
d is
t
Which A CONFIGURATION CNFG ERR NET ERR
alphanumeric
message is
n o
displayed?

D
There is an error in the o There is a network
cabling error or there

t .
ControlNet configuration.

h
are no other active

c
nodes on the network.

r e
1. Recheck the network configuration.

d
e Recheck the network

Sli
2. Verify that the module’s network address is less than
If the problem or equal to the maximum unscheduled network cabling and verify that
persists, contact your
network specialist or
C - address (UMAX). For help, see Tab B10.
3. Because node numbers, SMAX and UMAX, and other
other nodes are on the
network and active.

r IH
Rockwell Automation network values are critical, discuss any changes with
Support. a network specialist first.

fo 4. If changes are made, reschedule the network. For 8O

e d help, refer to the procedure on Tab B10.

rint
P 8L Troubleshooting ControlNet
Network Errors
142
 ! !
ut e
1756-CNB(R) Module Alphanumeric Message
tr ib
d is
o t
o n
A Alphanumeric Message
t . D
c h
d r e
lie
Channel Status
LEDs

- S
HC
r I
fo
d
nte
143

ri
P
 ! !
u t e
START from Tab 8G
tr ib
A
d is
t
Which
alphanumeric
message is
ROM UPDT BOOT
n o SNGL KPR!
displayed?

D o
.
A flash update The module has The module detected
is in progress.
h tinvalid firmware. that it has been

r e c Update the
connected to a
ControlNet 1.5

d
No action is required for the (single-keeper) network.
module’s

lie
network. However, you must
continue troubleshooting the I/O firmware using

- S
system to resolve the problem the

C with the field device. ControlFLASH

1. Update firmware of the

H
update utility.

r I device at node 1.

o
2. Reschedule the network.

d f 4C
8A For help, see Tab B10.

e
rint
P 8M Troubleshooting ControlNet
Network Errors 144
 ! !
ut e
1756-CNB(R) Module Alphanumeric Message
tr ib
d is
o t
o n
Alphanumeric Message
t . D
c h
d r e
Channel Status
LEDs
S lie
C -
r I H
fo
d
nte
145

ri
P
 ! !
ut e
START from Tab 8G

tr ib
d is
t
1. Verify that power is being applied
to the module.
2. Verify that the power cable
If the
n o
The module may

o
problem have a
connections are secure and intact.
D
persists, non-recoverable
3. Make sure the module is firmly
seated in the chassis.
h t .
continue. fault.

4. Correct any problems you find.

r e c
d Replace

lie
the
module.

- S
HC
r I
fo
e d
rint
P 8N Troubleshooting ControlNet
Network Errors
146
 ! !
ut e
ControlNet Media Problems
tr ib
A
d is
ot
o n
t . D
h
Faulted nodes are
identified with an

e c
X B

lie
d r
- S
HC
r I
fo
d
nte
147

ri
P
 ! !
u t e
START from Tab 8D, 8F, and 8L

tr ib
d is
1. Open or maximize RSLinx Classic software.

o t
n
2. From the Communications menu, select RSWho.

o
3. From the networks tree, select the network that you are troubleshooting.

D
.
4. If the Autobrowse check box is cleared, click Refresh. A

h t
Yes
r e c
Are there any faulted
B

d
Cycle power to the
nodes (marked with

lie
faulted node(s).
an “X”)?

S
11

-
No

HC
Is the problem with the
system erratic or Your network design
The problem
may be Yes
r I intermittent (i.e., No
The basic network
design may not
specifications must be verified.
noise-related.
fo inconsistently starting
and stopping)? meet ControlNet
Contact your network specialist
or Rockwell Automation

e d specifications.
Support.

rint
P 8O Troubleshooting ControlNet
Network Errors
148
 ! !
ut e
1756-CN2(R) Module Alphanumeric Message
tr ib
d is
o t
o n
A Alphanumeric Message
t . D
c h
d r e
lie
Channel Status
LEDs

- S
HC
r I
fo
d
nte
149

ri
P
 ! !
u t e
START from Tab 8G

tr ib
Which A
d is
alphanumeric
message is
OK INIT
ot ERROR
MACID SWITCH
n
displayed?

D o
The module
operation is
The
module is
h t. The node address switch

c
changed after you cycled

re
normal. initializing. power.

e d
- Sli
No action is required for the No action is required.

C network. However, you However, it is recommended

r IH
must continue that you either return the
4C
troubleshooting the I/O switches to their original

fo system to resolve the

problem with the field
settings or replace the module
since this could indicate a

e d device. hardware problem.

rint
P 8P Troubleshooting ControlNet
Network Errors
150
 ! !
u t e
1756-CN2(R) Module Alphanumeric Message
tr ib
d is
o t
B Example: Node

n
Address Set to 0

o 2 3 2 3

t. D
1 1
A 4 4
Alphanumeric Message 0 0

h
5 5

c
9 6 9 6
8 7

re
8 7

ied
Tens Position Ones Position
Channel Status
LEDs
S l
C -
r I H
fo
d
nte
151

ri
P
 ! !
ut e
START from Tab 8G
tr ib
d is
Which A
alphanumeric
RESET COMPLETE -
CHANGE SWITCH SETTINGS
o tFAIL
message is
displayed?
o n
t. D
The module’s network The power-up test
address is set to 00, an has failed.
invalid ControlNet address.
c h
d re
e
Sli
If the problem Assign the module a valid node B Replace the
persists, contact your number (i.e., an unused address module
network specialist or
C -
between 1 and 99 that is within the
network parameters). For help, see

r IH
Rockwell Automation
Support. Tab B12.

fo
e d
rint
P 8Q Troubleshooting ControlNet
Network Errors
152
 ! !
ut e
1756-CN2(R) Module Alphanumeric Message
tr ib
d is
o t
o n
A Alphanumeric Message
t . D
c h
d r e
lie
Channel Status
LEDs

- S
HC
r I
fo
d
nte
153

ri
P
 ! !
u t e
START from Tab 8G
tr ib
A
d is
t
Which DUPLICATE NODE

no
alphanumeric DETECTED TEST
message is
displayed?

D o
t.
The module’s network address The module is executing
is the same as another a power-up test.
module’s on the link.
c h
d re
e
Sli
1. Remove power from the chassis.
No action is required. However, if

C -
2. Remove the module from the chassis.
3. Set the switches to their final value.
the display persists for more
than 45 seconds, replace the

r IH
4. Replace the module in the chassis. module because it has failed.

fo5. Apply power to the chassis.

e d
rint
P 8R Troubleshooting ControlNet
Network Errors 154
 ! !
u t e
RSNetWorx for ControlNet Network Parameters
tr ib
d is
o t
o n
Status LED
t . D
ch
d r e
S lie
A Channel
Status LEDs
C -
r I H B

fo A Only - One Network Using Channel A Only

d
1794-ACN15 or 1794-ACN(R)15 Flex I/O B Only - One Network Using Channel B Only

nte
ControlNet Adapter A and B - Redundant Media 155

ri
P
 ! !
u t e
START from Tab 4D

tr ib
A and B A or B Off Green Green Red
is
Red/Green
d
t
(together) In what (individually) (No Lights) Solid Flashing Flashing Flashing
color/state
is (are) the
n o
o
A Channel

t. D
The channel is The A A serious The network configuration
9A Status
disabled or channel is temporary cable is incorrect.
LEDs?
power is not
applied.
operational.

c h network
error
problem
exists.

re exists.

ed 9B 1. Review all network parameters in

i
1. If the channel should be active, review
the Media Redundancy parameter in B
S l 11 RSNetWorx for ControlNet

-
RSNetWorx for ControlNet software. software.

C
2. If changes are necessary, reschedule
2. Because network parameters are

r IH
Check for the following critical, discuss any changes with
the network. For help, see Tab B10. problems: a network specialist first. If

fo
If the problem persists, contact your plant
x Redundancy error changes are made, reschedule

d
x Broken cable the network. For help, refer to the

e
engineer or Rockwell Automation Support. x Cable fault procedure on Tab B10.

rint
P 9 Troubleshooting Flex
I/O Adapter Problems
156
 ! !
u t e
Flex I/O ControlNet Adapter Module LEDs
tr ib
d is
o t
o n
t . D 1794-ACN15 or

h
Status LED 1794-ACN(R)15 Flex I/O

r e c ControlNet Adapter

d
S lie
A
Channel
C -
Status LEDs

r I H
fo
d
nte
157

ri
P
 ! !
u t e
START from Tab 9
Red/Green Red/Off
tr ib
A
Off
(No Lights) Red Solid
Flashing
Alternately
Flashing
Alternately
d is
Red Flashing
Together
In what colors
and states are
o t
the channel
status LEDs?
o n
t. D
The The adapter There is a duplicate Make sure all cables are
adapter is is in self-test node address. properly connected.
Power is inoperative.

c h
mode.

re
not applied. 1. Find the duplicate node If problem
Replace the
e d
Wait until the self-test address and change it. persists,

Sli
adapter. mode is complete. Because network there may
Apply power. parameters are critical,
-
be a
discuss any changes with
C
temporary
a network specialist first.

r IH
If problem persists, make sure network
If the the problem
all cables are properly 2. If changes to the SMAX error.
persists, contact your

o
connected. are necessary,

d f
plant engineer or
Rockwell Automation reschedule the network.
For help, see Tab B10.

nte
Support 11

ri
P 9A Troubleshooting Flex
I/O Adapter Problems
158
 ! !
u t e
Flex I/O ControlNet Adapter Module LEDs
tr ib
d is
o t
o n
t. D
1794-ACN15 or
A Status LED 1794-ACN(R)15 Flex I/O

c h ControlNet Adapter

d re
e
Channel
- Sli
Status LEDs
C
fo r IH
d
nte
159

ri
P
 ! !
u t e
START from Tab 9

tr ib
In what A
Green Green Solid
is
Red
d
t
Solid Flashing Red Flashing
color and
state is the
n o
Status LED?
o
t. D
The adapter is on the network 9C 9E
and at least one scheduled
connection is open.

c h
re
All modules seen at power-up are currently
present and valid but no scheduled connections

e d are open or a previously established connection

Sli
Contact your plant engineer or
Rockwell Automation Support. has not been made.

C -
r IH
1. If permitted, cycle power to the adapter.
If the problem persists, contact your
o
2. Check all components in the network up to the

d f plant engineer or Rockwell

Automation Support.
adapter, including the 1756 controller, the cable
system, and the 1756-CNB module.
e
rint
P 9B Troubleshooting Flex
I/O Adapter Problems
160
 ! !
u t e
Flex I/O ControlNet Adapter Module LEDs
tr ib
d is
o t
o n
A
t . D 1794-ACN15 or

h
Status LED 1794-ACN(R)15 Flex I/O

r e c ControlNet Adapter

d
S lie
Channel
C -
Status LEDs

r I H
fo
d
nte
161

ri
P
 ! !
u t e
START from Tab 9B

tr ib
1. Disconnect the adapter from the network.

d is
t
A critical adapter failure has 2. Cycle power to the entire Flex assembly (communications
occurred. This may be caused
by a backplane fault due to
n o
adapter and one or more terminal bases and I/O modules).
" If available, the adapter’s status LED should be flashing
faulty base or by applying too
much force when
green.

D o
.
3. Observing the status LED, one at a time, remove and
inserting/removing a module.

h t
insert each I/O module.

r e c
The adapter
e d A
Does the Status LED

Sli
Replace the No
may have a Yes flash red as the module
adapter. 9D

-
non- recoverable is removed and green

C
fault. as it is replaced?

fo r IH
ed
rint
P 9C Troubleshooting Flex
I/O Adapter Problems
162
 ! !
ut e
Flex I/O ControlNet Adapter Module Terminal Base
tr ib
d is
o t
A Flex I/O rack assembly consists
of a communications adapter and
o n
one or more terminal bases and
I/O modules. The adapter
t . D A
communicates with the I/O
c h Pins

e
modules through a backplane in
the terminal bases.
d r
S lie
C -
r I H
fo
d
nte
163

ri
P
 ! !
u t e
START from Tab 9C

tr ib
d is
The adapter cannot communicate with the I/O module that
is being tested (removed and reinserted). The problem
o t
1. Disconnect power.

n
2. Check the terminal base into which the
may be with one of the following components: I/O module was inserted for any damage.
x I/O module
o
t. D
3. Check the terminal base interconnect
x Terminal base into which the I/O module is inserted
pins and sockets for any damage A
x Terminal base between the I/O module and the adapter

c h (including bent or pushed in pins).

re
A common cause is a bent pin on the terminal base
interconnects.

e d
Sli
1. Reinsert the terminal base and the I/O module in

-
the assembly.

C
2. Apply power and perform the removal and Is any Replace the

r IH
No Yes
insertion test again. damage terminal
3. If a problem is found, try an alternate I/O module present? base.

fo
in the slot.

ed
4. If the problem persists, replace the terminal base.

rint
P 9D Troubleshooting Flex
I/O Adapter Problems
164
 ! !
u t e
Flex I/O ControlNet Adapter Module LEDs
tr ib
d is
o t
o n
t . D 1794-ACN15 or
Status LED
c h 1794-ACN(R)15 Flex I/O

d r e ControlNet Adapter

S lie
C -
H
Channel
Status LEDs
r I
fo
d
nte
165

ri
P
 ! !
u t e
START from Tab 9B

tr ib
Answer the following questions to
d is
Not all modules
seen at power-up identify the cause of the problem:
o Was at
are currently
present or a faulty
- Has an I/O module been
removed?
o n problem
identified?
No

base or I/O
module is
- Has an incorrect I/O
module been inserted?
t . D Yes

h
rec
present. - Is a faulty I/O base or I/O
Correct the problem.
module present?
For a flash update,

e d
- Is a flash update in wait for the update

Sli
progress? to complete.

C - If the problem cannot

r IH
be identified or persists
after correction,

o
contact your plant

d f engineer or Rockwell
Automation Support.
e
rint
P 9E Troubleshooting Flex
I/O Adapter Problems
166
 ! !
ut e
Produced and Consumed Tags
tr ib
Producing Controller
d is
t
I/O Configuration of
Consuming Controller

n o
D o
h t .
r e c
d
lie
Attention Triangle

- S
HC
r I
fo A
d
nte
167

ri
P
 ! !
u t e
START from Tab 5J and 5S

tr ib
d is
1. In the I/O configuration, right-click the faulted producing A
There may be a
problem with the Properties.
o t
controller (with an attention triangle) and then select

setup of the
consumed tag.
o n
2. To identify a faulted consumed tag, click the Connections

D
tab.

t .
" The tab lists only the first faulted tag in the Tags list and not

h
all faulted tags.

e c
3. Clear the cause of the fault:
r
d
S An invalid connection point is a tag that does not exist in

lie
the other controller. Be sure that the spelling of the tag
name is the same in each controller.

- S S An unscheduled tag must be scheduled using

HC RSNetWorx for ControlNet software.

r I 4. Repeat the process until there are no more tags displayed in

the Connections tab and the attention triangle is removed

fo from the producing controller in the I/O configuration.

e d
ir nt
P 10 Troubleshooting
Produced and
Consumed Tags
168
 ! !
u t e
RSLinx Classic Software Station Diagnostics
tr ib
d is
t
Right-Click Menu
A

n o
D o
h t .
r e c B
d
S lie
C -
r I H
fo
d
nte
169

ri
P
 ! !
u t e
START from Tab 1A, 1B, 8O, 9 and 9A

tr ib
d is
t
1. Open or maximize
RSLinx Classic software.
2. Expand the network on
Is Station Diagnostics
A
n o Contact your plant
engineer or Rockwell
o
available? No
which the faulted device Automation Support.
resides.
t
Yes
. D
c h
r e
1. Right-click the faulty device and then select Station

d
Diagnostics.
e
Sli
" The Noise detected value should be less than 50. B

C - 2. If the noise value is greater than 50, right-click

anywhere in the screen and then select Reset

r IH
Counters.

o
3. Wait one hour and then recheck the Noise detected

d f value. 11A

e
rint
P 11
Troubleshooting
Noise-Related
Problems
170
 ! !
ut e
RSLinx Classic Software Station Diagnostics
tr ib
d is
If the Noise detected value increases to
o t
a value > 100 for this amount of time . . .
n
The source may be . . .

o
A short period of time
(< 1 minute)
t . D
A burst of noise. Possible causes include
an unsuppressed relay coil or contact, an

c h
nearby arc welder, etc.

An extended period of time

d r e EMI (electromagnetic interference)

lie
generator. This may be caused by a servo
(>5 minutes) or VFD drive, a nearby high- frequency

- S transmitter, faulty cabling or taps, etc.

HC
r I
fo
d
nte
171

ri
P
 ! !
u t e
START from Tab 11

tr ib
d is
The problem

t
Is the Noise is not likely

o
detected value No
A noise. It may
greater than 50,
even after one
Is the Noise
detected value still
No

o n
If the problem
persists,
be in the I/O
system. 4
hour?
Yes
greater than 50?
Yes
t . D continue.

c h
1. Look for sources of noise
such as fluorescent lighting,
r e
1. Verify earth ground for

d
tightness and

lie
radios, or welding equipment. continuity.
If the problem
2. Remove the source(s) of the
noise.
- S 2. Check chassis ground persists, contact your

C
to cabinet ground bus.
plant engineer or
3. Reset the counters.

r I H
4. Wait one hour and then
3. Check cabinet ground
bus to earth ground.
Rockwell Automation
Support.

fo
recheck the Noise detected

d
value.

e
rint
P 11A
Troubleshooting
Noise-Related
Problems
172
 ! !
ut e
1756-EN2T and 1756-ENBT NET (Network) Status LEDs
tr ib
d is
o t
o n
t . D
c h
d r e
S lie
A
C -
I H
NET (Network) Status LED

r
fo
d
nte
173

ri
P
 ! !
ut e
START from Tab 4B

tr ib
A
d is
t
In what color Off Green Green Red Red
and state is
the NET
(No Lights) Flashing Solid Flashing

n o
Solid

(Network)
status LED?
D o
12A 12B
h
12C
t . 12D 12E

r e c
d
S lie
C -
r I H
fo
e d
rint
P 12 Troubleshooting EtherNet/IP
Network Errors
174
 ! !
ut e
1756-EN2T and 1756-EN2F Rotary Switches
tr ib
d is
ot
o n
t . D
c h
d r e
S lie
C - A Valid Range 001 - 254

r I H
fo
d
nte
175

ri
P
 ! !
u t e
START from Tab 12

tr ib
The module likely
d is Replace
t
Verify that power has a
the
o
is being applied If the problem non-recoverable
to the
EtherNet/IP
persists,
continue.
o n
fault. module.

module.

t . D Yes
Are you using a
h Has the

rec
1756-EN2T or 1756-EN2F No The module must
module been
module? No be configured.
configured?

l ied Yes

S
A Are the rotary switches Because module

-
Yes
configurations are critical,

C
set to a valid address?
discuss the issue with a

r IH
No network specialist and
If the problem then configure the module

fo Set the rotary switches

to a valid number. persists, as directed.

e d continue.

rint
P 12A Troubleshooting EtherNet/IP
Network Errors
176
 ! !
ut e
1756-EN2T and 1756-ENBT NET (Network) Status LEDs
tr ib
d is
o t
o n
Alphanumeric Message
t . D
c h
d r e
S lie
A
C -
I H
NET (Network) Status LED

r
fo
Flashing Green NET LED

d
nte
177

ri
P
 ! !
u t e
START from Tab 12
tr ib
is
IP

Which A Address/Mask/Gateway
t d
alphanumeric
message is
Config Invalid
n o
Link Lost XXX.XXX.XXX.XXX OK

displayed?

D o
Configure network
h t . 12F
Is the IP address for

c
connections. For help or if the module correct?

d r e
problem persists, contact your
network specialist or Rockwell
The module Yes No

e
operation is

Sli
Automation Support.
normal. Configure

C - the module.

r IH
No action is required for the network.
However, you must continue If problem

fo troubleshooting the I/O system to resolve

the problem with the field device.
4 persists,

d
continue.

e
rint
P 12B Troubleshooting EtherNet/IP
Network Errors
178
 ! !
ut e
1756-EN2T and 1756-ENBT NET (Network) Status LEDs
tr ib
d is
o t
o n
A

t . D
h
Alphanumeric Message

r e c
d
S lie
C -
I H
NET (Network) Status LED

r
fo
Green Solid NET LED

d
nte
179

ri
P
 ! !
ut e
START from Tab 12

tr ib
A
d is
t
The module will show
this alphanumeric
message.
XXX.XXX.XXX.XXX OK

n o
D o
h t .
e c
No action is required

r for the network.

d
lie
However, you must
continue

- S 4 troubleshooting the

C
I/O system to resolve

H
the problem with the

r I field device.

fo
e d
rint
P 12C Troubleshooting EtherNet/IP
Network Errors
180
 ! !
ut e
1756-EN2T and 1756-ENBT NET (Network) Status LEDs
tr ib
d is
o t
o n
A

t . D
h
Alphanumeric Message

r e c
d
S lie
C -
I H
NET (Network) Status LED

r
fo
d
Red Flashing NET Status LED

nte
181

ri
P
 ! !
u t e
START from Tab 12
tr ib
A Class x Connection
d is
t
The module will show

o
this alphanumeric Timeout
message.

o n
t . D
One or more of the connections
in which the module is the If the problem

c h
target has timed out. persists, contact your

d r e network specialist or
Rockwell Automation

e Support.

Sli
Detach then reattach
the cable on the

C - module.

fo r IH If the problem
persists, continue.
Reseat the module.

ed
rint
P 12D Troubleshooting EtherNet/IP
Network Errors
182
 ! !
ut e
1756-EN2T and 1756-ENBT NET (Network) Status LEDs
tr ib
d is
o t
o n
A

t . D
h
Alphanumeric Message

r e c
d
S lie
C -
I H
NET (Network) Status LED

r
fo
Red Solid NET Status LED
d
nte
183

ri
P
 ! !
u t e
START from Tab 12A
tr ib
A Duplicate IP
d is
t
The module will show

o
this alphanumeric XX.XX.XX.XX.XX.XX
message.

o n Replace the module.

t . D
h
The module may have

c
A duplicate IP address a non-recoverable fault.

d r e
has been detected.

e
Sli
If the problem persists,

-
continue.
Make sure the IP
C address assigned to this

r IH
module is not identical to
Reseat the module.

o
that of any other device

d f already on the network.

e
rint
P 12E Troubleshooting EtherNet/IP
Network Errors
184
 ! !
ut e
1756-EN2T and 1756-ENBT Link Status LEDs
tr ib
d is
o t
o n
Alphanumeric Message

t . D
c h
d r e
lie
A Link Status LED

- S
HC
r I
fo
d
nte
185

ri
P
 ! !
ut e
START from Tab 12B

tr ib
A
d is
t
In what color Off Green Green
and state is
the LINK
(No Lights) Flashing

n o Solid

status LED?

D o
No data is being
h t . No action is required for

c
the network. However,
transmitted. This
alphanumeric message
is displayed.
d r e you must continue
troubleshooting the I/O 4

lie
system to resolve the
problem with the field

- S device.

C
Link Lost

r I H Yes

o
Did this
f Ensure all cables are No
resolve the 12G
d
securely connected.
issue?
e
rint
P 12F Troubleshooting EtherNet/IP
Network Errors
186
 ! !
u t e
1756-EN2T and 1756-ENBT OK Status LEDs
tr ib
d is
o t
o n
t . D
h
Alphanumeric Message

r e c
e d A OK Status LED

- Sli
C
fo r IH
d
nte
187

ri
P
 ! !
ut e
START from Tab 12F

tr ib
A
d is
t
In what color Off Green Green Red Red Red/Green
and state is
the OK
(No Lights) Flashing Solid Flashing

n o Solid Flashing

status LED?

D o
12H 12I
h t
12J . 12K 12L 12M

r e c
d
S lie
C -
r I H
fo
e d
rint
P 12G Troubleshooting EtherNet/IP
Network Errors
188
 ! !
u t e
1756-EN2T and 1756-ENBT OK Status LEDs
tr ib
d is
o t
o n
t . D
h
Alphanumeric Message

r e c
e d OK Status LED

- Sli
C
fo r IH
d
nte
189

ri
P
 ! !
ut e
START from Tab 12G

tr ib
d is
Verify that power is being
applied to the module If the problem
o t
and that the power cable
connections are secure
persists, continue.

o n
and intact. Correct any
problems that you find. Do other
t . D
h The problem

rec
modules in No
may be with the 3
the chassis
power supply.

e dhave power?

Sli
Yes

C - The module may have

r IH
a non-recoverable fault.

fo
e d Replace the module.

rint
P 12H Troubleshooting EtherNet/IP
Network Errors
190
 ! !
u t e
1756-EN2T and 1756-ENBT OK Status LEDs
tr ib
d is
o t
o n
A

t . D
h
Alphanumeric Message

r e c
e d OK Status LED

- Sli
C
fo r IH
d
nte
191

ri
P
 ! !
ut e
START from Tab 12G
tr ib
A
d is
XX.XX.XX.XX.XX.XX
One of the
following two
BOOTP -
XX.XX.XX.XX.XX.XX
o
DHCP -
t
XX.XX.XX.XX.XX.XX
alphanumeric
messages is
o n
displayed.

t . D
c h
The module is not configured.

d r e
S lie Because module

C - configurations are critical,

discuss the issue with a

r I H network specialist and

then configure the module

fo as directed.

e d
rint
P 12I Troubleshooting EtherNet/IP
Network Errors
192
 ! !
ut e
1756-EN2T and 1756-ENBT OK Status LEDs
tr ib
d is
o t
o n
A

t . D
h
Alphanumeric Message

r e c
e d OK Status LED

- Sli
C
fo r IH
d
nte
193

ri
P
 ! !
ut e
START from Tab 12G
tr ib
A
d is
The module will
show this
XXX.XXX.XXX.XXX OK

ot
alphanumeric
message.
o n
t . D
c h
d r e
No action is required for the
network. However, you must

lie
continue troubleshooting the
I/O system to resolve the

- S problem with the field device.

HC
r I
fo 4

e d
rint
P 12J Troubleshooting EtherNet/IP
Network Errors
194
 ! !
ut e
1756-EN2T and 1756-ENBT OK Status LEDs
tr ib
d is
o t
o n
A

t . D
h
Alphanumeric Message

r e c
ed OK Status LED

- Sli
C
fo r IH
d
nte
195

ri
P
 ! !
u t e
START from Tab 12G
tr ib
A Duplicate IP
d is
t
Which
alphanumeric
message is
XX.XX.XX.XX.XX.XX

n o FLASH UPDATE

displayed?
o
t. D
A flash update is in progress.
A duplicate IP address
has been detected.

c h No action is required for the network.

d
Make sure the IP address
re However, you must continue
troubleshooting the I/O system to resolve
e
Sli
assigned to this module is not the problem with the field device.
identical to that of any other

C - device already on the network.

Go online to the controller using

r IH
If the problem persists, contact the EtherNet/IP module. For
help, see Tab B1.
o
your network specialist or

d f Rockwell Automation Support.

e 4C

ir nt
P 12K Troubleshooting EtherNet/IP
Network Errors 196
 ! !
u t e
1756-EN2T and 1756-ENBT OK Status LEDs
tr ib
d is
o t
o n
Alphanumeric Message
A

t . D
c h
d r e
e
OK Status LED

- Sli
C
fo r IH
d
nte
197

ri
P
 ! !
ut e
START from Tab 12G

tr ib
A
d is
The module will
show this
SEVERE FAULT

ot
alphanumeric
message.
o n
A non-recoverable
fault has been
t . D
c
detected.
h
d r e
S lie Reseat the

C - module.

r I H
fo If the problem
persists, replace the

e d module.

rint
P 12L Troubleshooting EtherNet/IP
Network Errors
198
 ! !
u t e
1756-EN2T and 1756-ENBT OK Status LEDs
tr ib
d is
o t
o n
t . D
h
Alphanumeric Message

r e c
e d OK Status LED

- Sli
C
fo r IH
d
nte
199

ri
P
 ! !
u t e
START from Tab 12G

tr ib
A
d is
The module will
show this
Rev %d. %d. %d

o t
alphanumeric
message.
o n
D
The module is performing a self

h t .
test while it is being started.

rec
If the
Did the self test problem

ied
complete and put the No Reseat the persists,

S l module into normal

operation?
module. check the

-
power

C Yes supply.

r I H
fo No further action is required. 3

ed
rint
P 12M Troubleshooting EtherNet/IP
Network Errors
200
 ! !
u t e
Product-Specific Warning Statements
tr ib
(Read before Attempting Repairs)
d is
o t
When you insert or remove a module while backplane power is applied, an electrical arc can occur. This

o n
could cause an explosion in hazardous location installations. Be sure power is removed or the area is
nonhazardous before proceeding. Repeated electrical arcing causes excessive wear to contacts on both the

. D
module and its mating connector. Worn contacts may create electrical resistance that can affect module
operation.
t
c h
When you connect or disconnect the Removable Terminal Block (RTB) with field-power applied, an

r e
electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power

d
is removed or the area is nonhazardous before proceeding.

S lie
C -
The USB port is intended for temporary local programming purposes only and is not intended for permanent

H
connection. If you connect or disconnect the USB cable with power applied to this module or any device on

I
the USB network, an electrical arc can occur. This could cause an explosion in hazardous location
r
o
installations. Be sure that power is removed or the area is nonhazardous before proceeding. A Samtec. Inc.

f
RSP- 119350 USB cable is required to maintain hazardous location certifications.

d
nte
201

ri
P
 ! !
u t e
Product-Specific Warning Statements
tr ib
(Read before Attempting Repairs)
d is
o t
If you connect or disconnect the communication cable with power applied to this module or any device on the
n
network, an electrical arc can occur. This could cause an explosion in hazardous location installations.

o
t . D
c h
If you connect or disconnect the serial cable with power applied to this module or the serial device on the other end

r e
of the cable, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure

d
that power is removed or the area is nonhazardous before proceeding.

S lie
C -
r I H
fo
ed
ir nt
(Continued)

P A
Safety
Considerations
and Precautions
202
 ! !
u t e
Product-Specific Attention Statements
tr ib
(Read before Attempting Repairs)
d is
o t
Before installing, configuring, operation, or maintaining this product, read the associated technical documents

o n
for installing, configuring, or operating equipment. Users should familiarize themselves with installation and
wiring instructions in addition to requirements of all applicable codes, laws, and standards.

t . D
h
Installation, adjustments, putting into service, use, assembly, disassembly, and maintenance shall be carried
c
d r e
out by suitably trained personnel in accordance with applicable code of practice. In case of malfunction or
damage, no attempts at repair should be made. The module should be returned to the manufacturer for

lie
repair. Do not dismantle the module.

equipment may be impaired.

- S
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the

HC
r I
fo
d
nte
203

ri
P
 ! !
u t e
Product-Specific Attention Statements
tr ib
(Read before Attempting Repairs)
d is
o t
Although the module is designed to support RIUP, when you remove or insert the module with field-side power

using this feature.

o n
applied, unintended machine motion or loss of process control can occur. Exercise extreme caution when

t . D
c h
If the RTB is installed onto an I/O module while the field-side power is applied, the RTB will be electrically live. Do
not touch the RTB’s terminals. Failure to observe the caution may cause personal injury. The RTB is designed to

r e
support Removal and Insertion Under Power (RIUP). However, when you remove or insert an RTB with field-side

d
power applied, unintended machine motion or loss of process control can occur. Exercise extreme caution when

lie
using this feature. It is recommended that field-power be removed before installing the RTB onto the module.

S
C -
Pay careful attention when changing controller operating modes. Run mode should only be used when all
conditions are safe. Do not use Program mode as an emergency stop (E-stop). Program mode is not a safety

I H
device. Users are able to modify a project online in Remote Program mode. Be sure to control outputs with care to

r
avoid injury to personnel and damage to equipment.

fo
ed
ir nt
(Continued)

P A1
Safety
Considerations
and Precautions
204
 ! !
u t e
Product-Specific Attention Statements
tr ib
(Read before Attempting Repairs)
d is
o t
Forcing can cause unexpected machine motion that could injure personnel. Before you install, disable, or

the machine area.

o n
remove a force, determine how the change will effect your machine or process and keep personnel away from

. D
S Enabling I/O forces causes input, output, produced, or consumed values to change.
t
h
S If you remove an individual force, forces remain in the enabled state.

r e c
S If forces are enabled and you install a force, the new force immediately takes effect.

d
lie
This equipment is sensitive to electrostatic discharge, which can cause internal damage and affect normal
operation. Follow these guidelines when you handle this equipment:

- S
S Touch a grounded object to discharge potential static.

HC
S Wear an approved grounding wriststrap.
S Do not touch connectors or pins on component boards.

r I
S Do not touch circuit components inside the equipment.

fo S Use a static safe workstation, if available.

S Store the equipment in appropriate static- safe packaging when not in use.
d
nte
205

ri
P
 ! !
u t e
Product-Specific Attention Statements
tr ib
is
(Read before Attempting Repairs)

t d
n
portion(s) of a process a module may control before starting the update. o
Updating module firmware temporarily disables a module from controlling other devices. Evaluate what

D o
h t .
c
Interrupting a flash update by disabling communications or removing a module from the chassis will damage
the module.

d r e
S lie
you edit online:
C -
Use extreme caution when you edit logic online. Mistakes can injure personnel and damage equipment. Before

I H
S Assess how machinery will respond to changes.

r
S Notify all personnel of the changes.

fo
d
nte
(Continued)

ri
P A2
Safety
Considerations
and Precautions
206
 ! !
u t e
Product-Specific Attention Statements
tr ib
(Read before Attempting Repairs)
d is
When you choose Finalize All Edits in Program:
o t
execution.
o n
S All edits in the program (pending and test) immediately download to the controller and begin

. D
S The original logic is permanently removed from the controller.
t
h
S Outputs that were in the original logic stay in their last state unless executed by the new logic (or
other logic).

r e c
S If your edits include an SFC, the SFC resets to the initial step and stored actions turn off.

d
S lie
C -
r I H
fo
d
nte
207

ri
P
 ! !
u t e
General Safety Considerations and Precautions
tr ib
(Read before Attempting Repairs)
d is
o t
- When attempting any repairs, you must notify all personnel. Have all personnel remain clear of the

o n
controlled equipment when repairs are attempted, especially when power is applied or reapplied. The problem
may be intermittent, and sudden unexpected machine motion could occur and result in injury.

. D
- When attempting repairs, have someone ready to operate an emergency stop switch in case it becomes
t
h
necessary to shut off power to the controlled equipment.

injury.
r e c
- Never reach into a machine to actuate a switch since unexpected machine motion can occur and cause

d
lie
- Cycling power to a device temporarily disables it from controlling other devices. Evaluate what portion(s) of
a process a device may control before removing power. As soon as power is restored, the device will resume

- S
control. Sudden unexpected machine motion could occur and result in injury.

HC
- When a controller is unlocked, two or more users can make edits to the same project at the same time.
Online edit commands (Accept, Test, Untest, and Cancel) are performed on a program basis and will affect all

r I
routines in the same program. If edits are made within the same components at the same time, the last edit

fo accepted will be applied, possibly adversely affecting or canceling edits made by another user. Coordinate all
work carefully to avoid such situations.

ed
rint
P A3
Safety
Considerations
and Precautions
208
 ! !
ut e
General Safety Considerations and Precautions
tr ib
(Read before Attempting Repairs)
d is
o t
o n
t . D
c h
d r e
S lie
C -
r I H
fo
d
nte
209

ri
P
 ! !
u t e
General Safety Considerations and Precautions
tr ib
(Read before Attempting Repairs)
d is
o t
- Remove all electrical power at the main power disconnect switches. Removing power from one supply

o n
does NOT necessarily remove power from any other power supply. You must release and/or restrain stored
energy of auxiliary sources of power. This can include energy stored in capacitors, springs, steam,
compressed air, or hydraulic systems.

t . D
h
- Be extremely careful when making changes to data. First determine how the change will affect the process

r e c
or machinery. Do not forget that controller-scoped data can be accessed by any program.
- A blue arrow m in a Tags column heading or an instruction indicates that a change to the value will

d
immediately take effect in the controller.

S lie
C -
r I H
fo
ed
rint
P A4
Safety
Considerations
and Precautions
210
 ! !
u t e
tr ib
is
How To Identify an I/O Module Type and Base Tag
To identify the module type, refer to one of the
t d
following items:
n o
o
x Software I/O Configuration I/O Module Type
D
x Plant Drawings

.
I for Input or O for Output

t
x Hardware Label (inside module door or on
factory sticker on side of module)

c h
A for AC, B for DC, F for Fast Response Analog

d r e Number of Points

lie
Suffix (Diagnostic, Electronic Fusing, Individually Isolated)

- S
HC OB16D
I
Module Slot Number

fo r
d
If base tags are not displayed in the Ladder Logic window,

e
ir nt
select ToolsoOptionsoLadder EditoroDisplay. Select
Show Alias Tag Information. 211

P
 ! !
u t e
tr ib
I/O Module Base Tag Format
d is
Location:Slot:Type.Member.Bit
o t
o n
t . D
For digital I/O modules, the specific point on
the I/O module.

c h
r e
“Data” is used for all I/O values. (CHxData for analog

d
modules).

S lie
The type of data required. “I” is used for input and “O” for output.

C -
The slot number of the I/O module in its chassis. Slots are

H
numbered from left to right, beginning with 0.
Examples:
r I
f
Local:2:I.Data.4
o The network location. “Local” is used for a local module. The name of the
communications adapter (e.g., remote 1756-CNB module) is used for an I/O module in

e d
Local:7:O.CH0Data
a remote chassis.

int
Packaging_Line:4:O.Data.1

P r
B Software Procedures 212
 ! !
ut e
tr ib
is
How To Upload, Download, and Go Online to a Controller
A Network Example
t d
n o
D o
Driver
h t .
Backplane
r e c
d
Controller

S lie
B
C -
H
Serial Example

r I
fo
e d
ir nt
Controller
213

P
 ! !
u t e
tr ib
Important:
d is
Before performing this procedure, cables must be connected and the required communications driver must be

t
configured. See the Safety Precautions appendix for warnings regarding cable connections.

o
Important: The keyswitch on the controller must be in Program or Remote mode.
1. Start the software.
o n
. D
2. If the project will be downloaded, open the project file that will be transferred to the controller.
t
3. From the Communications menu, select Who Active.
c h
A
d r e
4. In the Who Active window, select the network driver that you will use to communicate with the controller.
5. Expand the network (driver) that will be used for the data transfer until the controller is displayed.
B Important:
S lie
For a network connection, the controller will be under the backplane branch. For a serial connection, do not
expand the backplane.

C
6. Select the controller. -
Important:
r I H
When uploading or going online, the controller looks for a file in the computer that matches the file in the

fo controller. Depending on the controller and software version being used, comments and descriptions may or
may not be stored in the controller.

e d
int
(Continued)

P r
B1 Software Procedures 214
 ! !
u t e
How To Upload, Download, and Go Online to a Controller (continued) tr ib
d is
ot
7. Upload, download, or go online to the controller by choosing the appropriate option:
To . . .
n
Then, perform the following actions . . .
D. Click Go Online.
o
Go online to a controller to
monitor and edit the project
t. D
E. If a matching file is not found, in the Select File dialog box, browse to the matching file or

c h
in the File name text box, type a name for a new file to be created.
Upload a project from the
r e
D. Click Upload.

ed
controller into the temporary
memory of the computer
l i
E. In the Connected to Upload dialog box, click Select File.

S
" Saving the project will
replace the offline
C - F. In the Select File dialog box, browse to the matching file or in the File name text box,
type a name for a new file to be created and then click Select.

H
computer version with
I
or
the controller version. G. In the Connected to Upload dialog box, click Upload.

d f
Download the open project D. Click Download.

e
from the computer to the

ir nt
controller and then go online E. Verify that the controller listed is the destination controller and then click Download. 215

P
 ! !
ut e
tr ib
d is
o t
If you are online and you are going to make any changes to the project or controller

procedure on Tab B3.

o n
data, first identify if other users are online to the controller. For help, see the

t . D
c h
d r e
S lie
C -
r I H
fo
ed
rint
P B2 Software Procedures 216
 ! !
u t e
How To Identify if Other Online Users are Editing a Controller Project tr ib
d is
n ot
A Online Toolbar

D
A
oTray (Bottom Right Corner)

h t.
Selected
r e c
ed
Icons

S l i
C - Icons

I H
for
e d
ir nt
217

P
 ! !
u t e
tr ib
d is
A Locate the status icons and identify them using the following table:
o t
If these icons
are displayed . . . Then this condition exists . . .
o n
t . D
Only you are online to the controller. The controller is locked
by you.
c h No warning. When the
controller is locked, only

d r e
Another user is online to the controller but no edits have been
made. Another user has locked the controller.
the user that locked the

lie
controller can make edits
Another user is online to the controller and edits have been to the project.

- S
made. Another user has locked the controller.

HC
Only you are online to the controller. There are no
Carefully coordinate your work

r I
locks.
with other users so that you are

fo Another user is online to the controller and has

made edits to the project. There are no locks.
not working in the same routine
or program at the same time.

e d
rint
P B3 Software Procedures 218
 ! !
ut e
tr ib
is
How To Monitor and Edit Data in a Logix5000 Controller

t d
o
Blue Arrow A

o n
t . D
ch
d r e
S lie
C -
r I H
fo
d
Monitor Tags Tab

nte
Values
219

ri
P
 ! !
ut e
tr ib
d
A blue arrow m in a Tags column heading or an instruction indicates that a change to theis
A
o t
value will immediately take effect in the controller. Carefully evaluate the impact of any change
before making it.

o n
D
1. To change a tag value in the Ladder Logic window, click the parameter text box in the instruction, type the
new value and then press [Enter].

h t .
2. To change a tag value in the Tags list, perform the following actions:

r e c
D. Open the controller-scoped or program-scoped tags list containing the tag to be monitored.

d
lie
E. In the Monitor Tags tab, locate the tag and expand it to display any members, elements, or bits.

S
F. If the Value column is not visible, right-click any column heading and then select Toggle
ColumnoValue.

C -
H
G. To display the value in a different format (radix), click the Style cell of the tag and then from the

I
drop-down list, select a display format.
r
fo
H. To enter a new tag value, click the Value cell of the tag, type the new value, and then press [Enter] or
click in a cell in another row.

ed
rint
P B4 Software Procedures 220
 ! !
u t e
tr ib
is
How To Identify and Manually Clear a Fault

t d
Fault Mode Indication
n o
D o
h t . Fault Tab Clear Faults Button

r e c
d
S lie
C -
I H
Fault Message

r
fo
ed
ir nt
221

P
 ! !
u t e
tr ib
d is
t
Important: A major fault will stop the execution of the controller and transition it to Fault mode.
Important:
n o
You can quickly clear the fault by selecting Clear Fault from the Online drop-down list in the Online
toolbar. However, if the cause of the fault is not identified and cleared, the controller will fault again.

D o
If the controller keyswitch is in the Run position, the controller will begin operation again as soon as any

t .
faults are cleared and it will restart any programmed machine motion. Unexpected motion can cause
damage to equipment and injury to personnel.
h
1. Go online to the faulted Logix5000 controller.
r e c
d
lie
2. In the Online toolbar, from the Faulted drop-down list, select Go To Faults.

S
The Controller Properties dialog box opens with the Major Faults or Minor Faults tab displayed.

C -
3. Using the fault information in the Recent Faults list, correct the cause of the fault.

I H
4. Click Clear Majors or Clear Minors.

r
o
5. When all faults are cleared, click OK.

d f
e
rint
P B5 Software Procedures 222
 ! !
u t e
tr ib
is
How To Search by Cross Reference

t d
n o
D o
h t .
r e c Double-click a

d C row to access

lie
the rung.

- S
HC B

r I
fo
A

e d
ir nt
Sort Options
223

P
 ! !
u t e
tr ib
d is
o t
2. Right-click the tag and then select Go to Cross Reference.
o n
1. In the Tags window or Ladder Logic window, locate the tag for which the report will be generated.

A
. D
3. Using the tabs that are located across the bottom of the Cross Reference window, select By Logic, By Tag, or
t
Tag Hierarchy to display the results.

c h
"
"
d r e
The By Tag Hierarchy tab will display alias chains. The By Logic tab will display all JSR instructions.
A “Y” in the Destructive column indicates that the rung controls the output. B
C
S lie
4. To display the corresponding code for an entry in the Ladder Logic window, double-click the row for the entry.

C -
r I H
fo
e d
rint
P B6 Software Procedures 224
 ! !
ut e
tr ib
is
How to Manage Forces

t d
n o
D o
Indicates if Any Forces Exist
and if They Are Enabled
Online Toolbar

h t .
A
r e c
d
S lie
C -
r I H
fo
ed
ir nt
225

P
 ! !
u t e
tr ib
1. Go online to the Logix5000 controller that contains the value to be forced.
d is
A 2. In the Online toolbar, select the Forces tab.
o t
3. Determine the current force status by choosing the appropriate option:

o n
If Forces Tab Displays . . .

t . D
Then the following conditions exist . . .

I/O Forces: Disabled/None Installed

c h
No forces exist.

I/O Forces: Enabled/None Installed

d r e Use extreme caution. Any
existing forces are active and

lie
any added forces will take
I/O Forces: Enabled/Installed

- S effect immediately.

C
I/O Forces: Disabled/Installed
H
Forces have been created but are not enabled (active). If forces

I
are enabled, the existing forces will take effect immediately.

fo r
e d
rint
P B7 Software Procedures 226
 ! !
ut e
tr ib
is
How to Manage Forces (continued)

t d
n o
D o
Indicates if Any Forces Exist
and if They Are Enabled
Online Toolbar

h t .
A
r e c
d
S lie
C -
r I H
fo
ed
ir nt
227

P
 ! !
u t e
tr ib
is
Use extreme caution. Any existing forces are active and any added forces will take effect immediately.

t d
3. Create, enable, disable, or remove a force, by choosing the appropriate option:
n o
To . . . Then . . .
D o
Override a digital input or output
value t .
Right-click the tag in the Tags window or Ladder Logic

h
window and then select Force On or Force Off.
Override an analog value
r
"
e c Check the scaling value in the I/O configuration.

e d 1. Right-click the tag in the Tags Window or Ladder Logic window

Sli
and then select Monitor/Edit Force Value of Tag Name.

C - 2. Click the Force Mask cell of the channel data type, type the
force value, and then press [Enter].

r IH
Activate all forces in the controller. Any From the Forces drop-down list, select I/O ForcingoEnable A
new forces will immediately take effect. All I/O Forces.

fo From the Forces drop-down list, select I/O ForcingoDisable

d
Disable all forces in the controller A

e
All I/O Forces.

int
(Continued)

P r
B8 Software Procedures 228
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How to Manage Forces (continued)

t d
n o
D o
Indicates if Any Forces Exist
and if They Are Enabled
Online Toolbar

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Use extreme caution. Any existing forces are active and any added forces will take effect immediately.

d
o t
o n
To . . . Then . . .

t . D
h
Remove a force value that is no longer required Right-click the individual tag and then select Remove Force.

r e c
From the Forces drop-down list, select I/O ForcingoRemove
d
Remove all force values in the project A

lie
All I/O Forces.

- S
HC
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P B9 Software Procedures 230
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How To Schedule a ControlNet Network

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.
A

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Important:
d is
All controllers with scheduled connections must be in Program mode during scheduling.

o t
Scheduling the ControlNet network using RSNetWorx software will interrupt all communications with

o n
scheduled I/O. A machine cannot be running while the network is being rescheduled. Because network
parameters are critical to operation, consult a network specialist before making any changes.

1. Start RSNetWorx for ControlNet software.

t . D
2. From the File menu, select Open . . .
c h
r e
3. Select the location where the file is located, select the file name, and then click open.

d
lie
4. From the Network menu, select Online.
A
S
5. In the Network Usage area, select Edits Enabled.

C -
6. If the network is currently scheduled and the Online/Offline mismatch dialog box opens, select Use online data

H
(upload) and then click OK.

r I
7. From the Network menu, select Properties.

fo
8. If it is not already in view, click the Network Parameters tab.

d (Continued)

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P B10 Software Procedures 232
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How to Schedule a ControlNet Network (continued)

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9. Edit the network schedule by choosing the appropriate options:
d is
A In this Pending text box . . . Type or select the . . .
o t
Network Update Time (ms) Network update time (NUT).

o n
D
Max Scheduled Address Number of the node with the highest address to use

Max Unscheduled Address

h .
scheduled time on the network (SMAX).
t
Highest node number on the network (UMAX) including

e c
the computer being used to troubleshoot.

r
Media Redundancy
d
Channels in use.
10. Click OK.

S lie
11. Save the file.

C -
12. In the Save Configuration dialog box, select Optimize and re-write schedule for all connections and then
click OK.

r I H
o
The network is scheduled. Any errors or messages are listed in the Messages window.
f
d
13. Close or minimize the RSNetWorx for ControlNet software.

e
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14. Save the projects running in all controllers on the scheduled network.

P r
B11 Software Procedures 234
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How to Assign a Node Address to a 1756-CNB Module
When you insert or remove a module while
t d
backplane power is applied, an electrical
arc can occur. This could cause an
n o A
explosion in hazardous location
o
t. D
installations. Be sure power is removed or 2 3 2 3
1 1
the area is nonhazardous before 4 4
0 0
proceeding. Repeated electrical arcing
c h 9 6
5
9 6
5

re
causes excessive wear to contacts on both 8 7 8 7
the module and its mating connector. Worn

ed
contacts may create electrical resistance Tens Position Ones Position
that can affect module operation.

S l i Example: Node Address Set to 05

C -
IMPORTANT: ControlNet node numbers
must be lower than SMAX value. In a

r IH
non-redundant system, node numbers must
be unique numbers between 1 and 99.

fo
Because node numbers are critical, consult

d
a network specialist before making any

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changes.
235

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See attention statements above.
d is
1. (OPTIONAL) Turn the chassis power supply off. See the warning above.
o t
o n
2. Remove the module by pushing down on the locking clips at the top and bottom of the module and sliding the

D
module out of the chassis.

t .
3. At the top of the 1756-CNB module, locate the two 10-digit rotary dials.

h
A
the right dial.
r e c
4. Using the rotary dials, set the node address for the module. For example, for 5, set 0 on the left dial and 5 on

d
5. To replace the module, align the module circuit board with the top and bottom guides in the chassis.

lie
6. Slide the module into the chassis, making sure that the module properly connects with the backplane. The
S
C -
module is fully installed when it is flush with the power supply and other installed modules.
The ControlNet address displays on the front panel of the module in the format A#xx, where xx is the node address

I H
(e.g., for A#05, the node address is 5).

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P B12 Software Procedures 236
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How to Enable Duplicate Destructive Bit Detection

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1. From the Tools menu, select Options.
ot
2. Under Categories, select Ladder Editor.
o n
A
4. Click OK.
t . D
3. Select the Enable Duplicate Destructive Bit Detection check box.

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P B13 Software Procedures 238
 ! !
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 ! !
The following are trademarks of Rockwell Automation, Inc.:
ut e
1336 FORCE 1336 IMPACT
tr ib
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1336 PLUS CompactLogix
ControlBus ControlLogix
t d
Data Highway Plus DH+
n o
DriveTools FactoryTalk
D o
Flex
Logix5000
FlexLogix
h t
Logix5550.
PanelBuilder
r e c
PanelView
d
lie
PLC-5 PHOTOSWITCH
PowerFlex
- S RediSTATION
RSLinx
HC RSLogix
RSView
r I RSNetWorx
SCANPort
fo SLC
SoftLogix
Ultra
t ed Studio 5000

i n
rother trademarks are the property of their respective holders and are
PAll
hereby acknowledged.
 ! !
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Getting Started
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Catalog Number ABT-1756-TSJ20 - September 2013

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Supercedes Publication ABT-1756-TSJ20 - January 2013

P
E 2013 Rockwell Automation, Inc. All rights reserved. Printed in USA