Self Diagnosis

Supported model

HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

REPAIR MANUAL
RB1FS Chassis
Segment: FS-M

MODEL COMMANDER DESTINATION

XBR-65X900A RM-YD087 US/CND
RMF-YD001 US/CND

XBR-65X900A

Version Date Subject

1.0 03/29/2013 Original Manual Release Date.

LCD Digital Color TV

9-883-510-01
TABLE OF CONTENTS

Cautions and Warnings....................................................................................ii Section 4 - Exploded View/Part Number Information..................................20

Section 1 - Specifications and Layouts..........................................................1 XBR-65X900A..............................................................................................20
Specifications.................................................................................................1 Smart Core Block.................................................................................................24

Board Layout..................................................................................................2 Connectors...................................................................................................25

Wire Dressing.................................................................................................3 Screws..........................................................................................................26
Section 2 - Troubleshooting............................................................................4 Section 5 - Accesories/Part Number Information........................................27
Diagnosing the Error......................................................................................4 Accessories and Packaging.........................................................................27
Viewing the Self Check Diagnosis History..............................................................4 Miscellaneous...............................................................................................27
Triage Chart....................................................................................................5 Optional Accessories....................................................................................27
Flowcharts and Diagrams...............................................................................6 Remote Commander....................................................................................27
Overall Block Diagram............................................................................................6 Appendix A: Encryption Key Components................................................ A-1
Power and Control Block Diagram.........................................................................7
No Power Flowchart...............................................................................................8
Standby LED Blinking Flowchart............................................................................9
No Video Flowchart..............................................................................................10
Video Distorsion Flowchart................................................................................... 11
No 3D Viewing......................................................................................................12
Section 3 - Repair Information.......................................................................13
Repairing the TV...........................................................................................13
Removing the Table-Top Stand.............................................................................13
Removing the Rear Cover....................................................................................13
Replacing the Main Board............................................................................14
Replacing the Power Supply Board..............................................................17
Removing the Switch Unit............................................................................17
Removing the Speakers...............................................................................18
Removing the Smart Core Block..................................................................19

XBR-65X900A i
CAUTIONS AND WARNINGS

CAUTION!! ATTENTION!!
These servicing instructions are for use by qualified service personnel only. Ces instructions de service sont à l’usage du personnel de service qualifié
To reduce the risk of electric shock, do not perform any servicing other than seulement. Pour prévenir le risque de choc électrique, ne pas faire l’entretien
that contained in the operating instructions unless you are qualified to do so. autre que celui contenu dans le Mode d’emploi à moins que vous soyez
qualifié faire ainsi.

WARNING!!
ALERTE!!
An isolation transformer should be used during any service to avoid possible
shock hazard, in case of live chassis. Afin d’eviter tout risque d’electrocution provenant d’un chássis sous tension,
un transformateur d’isolement doit etre utilisé lors de tout dépannage.

! SAFETY-RELATED COMPONENT WARNING!!

! ATTENTION AUX COMPOSANTS
There are critical components used in LCD color TVs that are important for
safety. These components are identified with shading and ! mark on the
RELATIFS A LA SECURITE!!
schematic diagrams and the parts list. It is essential that these critical parts Les composants identifies par une trame et par une marque ! sur les
be replaced only with the part number specified in the parts list to prevent schemas de principe, les vues explosees et les listes de pieces sont d’une
electric shock, fire or other hazard. importance critique pour la securite du fonctionnement. Ne les remplacer
que par des composants Sony dont le numero de piece est indique dans le
present manuel ou dans des supplements publies par Sony. Les reglages
NOTE: Do not modify the original design without obtaining written permission
de circuit dont l’importance est critique pour la securite du fonctionnement
from the manufacturer or you will void the original parts and labor warranty.
sont identifies dans le present manuel. Suivre ces procedures lors de
chaque remplacement de composants critiques, ou lorsqu’un mauvais
ATTENTION!! fonctionnement suspecte.
For safety reasons, component level repair of the Power Supply Boards
and/or the Inverter Boards is prohibited. ATTENTION!!
Pour des raisons de sécurité, Interdire de réparer ou remplacer les
composantes dans les blocs d’alimentation et/ou sur les modules d’inverseur.

XBR-65X900A ii
 CAUTIONS AND WARNINGS

SAFETY CHECK-OUT 3. Measuring the voltage drop across a resistor by means of a VOM
or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so
After correcting the original service problem, perform the following safety analog meters must have an accurate low voltage scale. Nearly all
checks before releasing the set to the customer: battery-operated digital multimeters that have a 2 VAC range are
suitable. (see Figure A)
1. Check the area of your repair for unsoldered or poorly soldered
connections. Check the entire board surface for solder splashes To Exposed Metal
and bridges. Parts on Set

2. Check the interboard wiring to ensure that no wires are “pinched” or

touching high-wattage resistors.
3. Check that all control knobs, shields, covers, ground straps and
mounting hardware have been replaced. Be absolutely certain that AC
0.15 µF Voltmeter
you have replaced all the insulators. (0.75V)
4. Look for unauthorized replacement parts, particularly transistors,
that were installed during a previous repair. Point them out to the
customer and recommend their replacement.
5. Look for parts which, though functioning, show obvious signs of Earth Ground
deterioration. Point them out to the customer and recommend their
Figure A. Use an AC voltmeter to check AC leakage.
replacement.
6. Check the line cords for cracks and abrasion. Recommend the
replacement of any such line cord to the customer. HOW TO FIND A GOOD EARTH GROUND
7. Check the antenna terminals, metal trim, “metallized” knobs, screws The cover-plate retaining screw on most AC outlet boxes is at earth ground.
and all other exposed metal parts for AC leakage. Check leakage Verify the AC outlet box retaining screw ground by connecting a 60W to
as described in “Leakage Test”. 100W incandescent (not a neon or fluorescent lamp) between the hot side of
the receptacle and the retaining screw. Try both slots, if necessary, to locate
the hot side on the line; the lamp should light at normal brilliance if the screw
LEAKAGE TEST is at ground potential. (see Figure B)

The AC leakage from any exposed metal part to earth ground and from all Trouble Light
exposed metal parts to any exposed metal part having a return to chassis, AC Outlet Box
must not exceed 0.5 mA (500 microamperes). Leakage current can be
measured by any one of three methods.
1. A commercial leakage tester.
Follow the manufacturers’ instructions provided with the tester.
2. A battery-operated AC milliammeter.
Figure B. Checking for earth ground.

XBR-65X900A iii
SECTION 1 - SPECIFICATIONS AND LAYOUTS

SPECIFICATIONS
System Model name XBR-65X900A
Television system NTSC: American TV standard Power and others
ATSC (8VSB terrestrial): ATSC compliant 8VSB
P owe r re q uire me nt 1 1 0 -2 4 0 V A C , 5 0 /6 0 H z ( USA/Canada 120 V AC, 60 Hz)
QAM on cable: ANSI/SCTE 07 2000 (Does not include CableCARD functionality)
Power in us e 338 W
Channel coverage Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69 consumption
Analog Cable: 1 - 135 / Digital Cable: 1 - 135 in standby 0.20 W
Panel system LCD (Liquid Crystal Display) Panel Screen size* 64.5 inches
(inches measured diagonally) (65 class)
Speaker output 12.5 W + 12.5 W + 20 W + 20 W
Display resolution 3 , 8 4 0 d ots ( horiz onta l) × 2 , 1 6 0 line s ( ve rtic a l)
Input/Output jacks
Dimensions * with stand (mm) 1,682 × 903 × 405
CABLE/ANTENNA 75-ohm external terminal for RF inputs (inches) 66 1 /4 × 35 5/8 × 16
VIDEO IN 1 Video / Audio input (phono jacks)
without stand (mm) 1,682 × 875 × 100
COMPONENT IN YP B P R (Component Video): 1080p (60 Hz), 1080i (60 Hz), 720p (60 Hz), 480p, 480i (inches) 66 1 /4 × 341/2 × 4
Audio input (phono jacks)
wall-mount hole pattern (mm) 400 × 300
VIDEO IN 2 Video input (common phono pin with Y input)
(inches) 153 /4 × 117/8
HDMI IN 1/2/3/4 Video (2D): 4096 × 2160p (24 Hz), 3840 × 2160p (24, 25, 30 Hz), 1080p (30, 60 Hz), wall-mount screw size M6 (8-12 mm)
(Support 4K resolution) 1080/24p, 1080i (60 Hz), 720p (30, 60 Hz), 720/24p, 480p, 480i,
PC Formats Mass * with s ta nd ( k g ) /( lb) 46.4 / 102.3
Video (3D): without s ta nd ( k g ) /( lb) 45.0 / 99.2
Frame Packing 1080p (30 Hz), 1080/24p, 1080i (60 Hz), 720p (30, 60 Hz), 720/24p Optional accesories Connecting cables
Side-by-Side 1080p (60 Hz), 1080/24p, 1080i (60 Hz), 720p (60 Hz) Support Belt Kit
Over-Under 1080p (30, 60 Hz), 1080/24p, 1080i (60 Hz), 720p (60 Hz) Camera and Microphone Unit: CMU-BR200/CMU-BR100
Audio: Two channel linear PCM: 32, 44.1 and 48 kHz, 16, 20 and 24 bits, Dolby Digital USB Wireless LAN Adapter: UWA-BR100
ARC (Audio Return Channel) (HDMI IN 1 only) Passive 3D Glasses: TDG-500P
MHL Video (2D): 1080p (30 Hz), 1080/24p, 1080i (60 Hz), 720p (30, 60 Hz), 720/24p, 480p, 480i
(common with HDMI IN 2) Video (3D):
Side-by-Side 1080/24p, 1080i (60 Hz), 720p (60 Hz)
Over-Under 1080p (30 Hz), 1080/24p, 1080i (60 Hz), 720p (60 Hz)
SimulView™ Passive Glasses: TDG-SV5P
Audio: Two channel linear PCM: 32, 44.1 and 48 kHz, 16, 20 and 24 bits, Dolby Digital
AUDIO OUT/Headphones Stereo mini jack
DIGITAL AUDIO OUT Digital optical jack (Two channel linear PCM, Dolby Digital)
(OPTICAL)
Operating temperature 32ºF - 104ºF (0ºC - 40ºC)
L AN 10BASE-T/100BASE-TX connector (Connection speed may differ depending on the network
environment. 10BASE-T/100BASE-TX communication rate and communication quality * Screen size, dimensions and mass are approximate values.
are not guaranteed for this TV)
• Optional accessories availability depends on countries/region/TV model/stock.
USB/DLNA Refer to the i-Manual for supported formats
• Design and specifications are subject to change without notice.
REMOTE RS232C, Serial Control mini jack; IR IN mini jack
These jacks are for receiving the external control signal CHECKING THE ACCESORIES
Remote control (1)*1 *1 Please refer to the model name printed on the
remote control.
One-touch Remote Control (1)* 1 *2 Assembling the Table-Top Stand is required.
Size AAA batteries (4) Refer to the supplied Table-Top Stand leaflet to
assemble the Table-Top Stand.
Under cover (1)
Cable clamper (1)
Table-Top Stand (1)*2
Fixing screws for Table-Top Stand
(M5 × 12) (4)
Passive 3D Glasses (4)
Operating Instructions and other documents

XBR-65X900A
 SECTION 1 - SPECIFICATIONS AND LAYOUTS

BOARD LAYOUT

TS BOARD

PWB BOARD PWB BOARD

(NETWORK) (NETWORK)

POWER BOARD
(E- LD) MAIN BOARD
(BAF)

POWER POWER
SUPPLY SUPPLY
WLAN MODULE ASSEMBLY BOARD BOARD
(G8) (G6)

CX BOARD SWITCH UNIT

TCON

HW
Board

SMART CORE BLOCK Bluetooth

HIF Module
Board
HSF - LM
Board

XBR-65X900A
 SECTION 1 - SPECIFICATIONS AND LAYOUTS

WIRE DRESSING

XBR-65X900A
SECTION 2 - TROUBLESHOOTING Self Diagnosis
Supported model

DIAGNOSING THE ERROR StandBy LED

Blink Count
Date and Time Display*
Diagnosis
Before servicing the Television: Item

1. Verify the TV has the symptom the customer indicated.

SELF CHECK
2. Check to see if the latest Software is installed.
a. If not, install the latest version. 000 RESERVED --------------------- --------------------- --------------------- 00
000 RESERVED --------------------- --------------------- --------------------- 00
3. Determine the replacement part required. 002 MAIN_POWE --------------------- --------------------- --------------------- 00
003 DC_ALERT --------------------- --------------------- --------------------- 00
003 AUD_PROT --------------------- --------------------- --------------------- 00
VIEWING THE SELF CHECK DIAGNOSIS HISTORY 003 HDMI_EQ --------------------- --------------------- --------------------- 00
When an error is detected, the Self Check screen records the number of 003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED --------------------- --------------------- --------------------- 00
times the error occurred. This is helpful in confirming past occurrences of an 004 LD_ERR --------------------- --------------------- --------------------- 00
error and for determining if an error is intermittent when the customer is not 005 HFR_ERR --------------------- --------------------- --------------------- 00
sure what is causing the television to shut down. If the screen displays a “0”, 005 TCON_ERR 120123132522 120123113645 --------------------- 02 Error Count
(00-99)
no error has occurred. 005 P_ID-ERR --------------------- --------------------- --------------------- 00
006 BACKLITE --------------------- --------------------- --------------------- 00
1. Press POWER to turn on the TV and then turn it off again. 007 TEMP_ERR --------------------- --------------------- --------------------- 00
007 FAN_ERR --------------------- --------------------- --------------------- 00
2. Press the following buttons on the Remote Commander within 1
010 EMITTER --------------------- --------------------- --------------------- 00
second of each other: 101 VPC_WDT --------------------- --------------------- --------------------- 00
102 MEPS_WDT --------------------- --------------------- --------------------- 00
DISPLAY Channel 5 Volume - POWER 103 HOST_WDT --------------------- --------------------- --------------------- 00
104 STBY_WDT --------------------- --------------------- --------------------- 00

NOTE: This differs from accessing Service Adjustments Mode (Volume +). 00345 000333 06789

Panel operation time by hour (MAX:65535)

Boot count (MAX:65535)
Total operation time by hour (MAX:65535)

*Format of Error History = YYMMDDhhmmss example 120123132522= Jan 23, 2012 13:25:22 (1:25:22PM)
NOTE: date and time must be set for this to work

SAMPLE SELF CHECK DIAGNOSIS PAGE

XBR-65X900A 4
 SECTION 2 - TROUBLESHOOTING

TRIAGE CHART
Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location.

1. Confirm the symptom from the customer. Red Dot: (Primary) Most likely defective part.
2. Select that symptom from the chart. Blue Triangle: (Secondary) Possible defective part.
3. Bring the primary component listed for that symptom.
4. Follow the associated flowcharts in the Training Manual to isolate the board.
5. Chart Color Code.

Protection Modes 3D LAN Power Video Audio

Board Reference Whole Isolated
No
2X 3X 4X 5X 6X 7X 8X 10X Dead set No Video Screen Area No 3D No Audio
WIFI Distortion Distortion

Main Board  * ▲ ▲ ▲ ▲   
Power Supply   
IR Board

3D IR Emitter 
LCD Panel  
TCON   ▲ ▲
SERVICE BULLETIN 
SOFTWARE UPDATE 
WLAN 
*NOTE: REFER TO LCD PANELS SERVICE MANUAL IN REFERENCE * Immediate Shutdown After Power ON & 7X
LIBRARY DATABASE FOR CORRECT REPLACEMENT PARTS BASED
ON SERIAL NUMBER.

To access the most recent version of the Triage documents for the models listed in this manual, login into the Sony Authorized Servicer Portal at
http://www.sony.com/asp.

XBR-65X900A 5
 SECTION 2 - TROUBLESHOOTING

FLOWCHARTS AND DIAGRAMS

OVERALL BLOCK DIAGRAM

MAIN BOARD
L
SUB-
WOOFER
AMP R

L
AMP

USB2.0
RF TUNER

VIDEO 1 CVBS
OPTICAL
VIDEO 2 CVBS/COMP IC9001 AUDIO OUT
HP/LINE OUT

IC9000
A/V
HDMI 1 DECODER
HDMI VIDEO
HDMI 2 SWITCH PROCESS
EQ
HDMI 3

HDMI4
CX LVDS
HFR
TCON
EITHERNET LVDS

USB2.0 USB HUB

LCD PANEL
USB3.0
BAF
LED DRIVE

IR RX LD
SWITCH TS
OPTICAL
BLUETOOTH UNIT
SENSE WIFI
SMART CORE
HUS
HSF HIF HW

AC IN POWER SUPPLY POWER SUPPLY

G6 G8

XBR-65X900A 6
 SECTION 2 - TROUBLESHOOTING

POWER AND CONTROL BLOCK DIAGRAM

CN6001 CN6402 CN6602 MAIN POWER AND
AC IN (N) 1 1 BL_ERR 1 CONVERTER CN6601
AC IN (L) 3 2 LD_ERR 2 1~4 VLED_VCC

3 DIGITAL_STBY 3 7~9 VLED_GND

E-LD
4 BL_ON 4 6 SENSE GND
BOARD
5 GND 5 11 LD_ERR

6 REG 12V 6 12 GL_CTRL

14 REG_12V
CN6102 CN6101
1 AC-N 1
3 AC-L 3

PFC, PRI_VCC AND G8

STANDBY POWER SUPPLY
CN9101 MAIN BOARD

CN6401 POWER_ON 1
28 POWER_ON AC_OFF_DET 2
27 AC_OFF_DET TCON_ON 3
26 TCON_ON STBY3.3V 4
25 STBY3.3V TCON_12V 5
24 STBY GND
AU_GND REG_12V 6~8
21~23 TCON_GND GND 12~14
18~20 TCON_12V DIGITAL_STBY 18
12~17 REG_12V BL_ON 19
6~11 GND BL_ERR 20
20
5 BL_ON CN4803
3 BL_ERR
REG_12V (AU) 1~3
2 DIGITAL_STBY
GND (AU) 4~6

BAF
G6

XBR-65X900A 7
 SECTION 2 - TROUBLESHOOTING

NO POWER FLOWCHART

No Power

Remove AC power and

wait at least 30
seconds before
reapplying.

Press power
button while
Does red Yes High (>2.5V) Yes monitoring pin 27
Standby LED on on pin 28 of CN6401 of CN6401 on
front panel light? on power supply? Power Supply
Board.

No No

Yes See Stanby

Is Standby LED Power Supply High (3.3V)
LED Blinking Yes Power Supply
blinking? Board* appears
Flowchart Board*
momentarily?

No
No

Power Supply
Main Board*
Board*

*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.

XBR-65X900A 8
 SECTION 2 - TROUBLESHOOTING

STANDBY LED BLINKING FLOWCHART

Protect
Shutdown.
Standby LED
Blinking

3D IR Emitter
10X
Board*

Yes
2X Power Supply
Board*

No

10X
8X See Triage
HEM3 Chart
Board
Yes
3X Main Board*

No

No No No After a while
4X 5X 6X 7X Check ventilation

Yes Yes Yes Imediately

TCON Power Supply

LCD Panel* Main Board*
(LCD Panel)* Board*

*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.

XBR-65X900A 9
 SECTION 2 - TROUBLESHOOTING

NO VIDEO FLOWCHART

No Video

Locate
Backlights No CN6401 on No No
Zero volts at Zero volts at LCD Panel*
turned on? Power Supply Pin 5? Pin 3?
Board.

Yes Yes Yes

Sony logo Yes TCON

appears Main Board* Main Board*
(LCD Panel)*
momentarily?

No

Unplug LVDS
connector with Test patterns No TCON
unit off. Turn unit display on (LCD Panel)*
back on. screen?

Yes

Main Board*

*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.

XBR-65X900A 10
 SECTION 2 - TROUBLESHOOTING

VIDEO DISTORSION FLOWCHART

Video Distortion

Lines
Is distortion Yes Improper or No Vertical lines Yes move when Yes
across entire wide-mode Main Board*
missing colors? or bars?
screen? changed?

No Yes No No

TCON*
Main Board*
(LCD Panel)

Yes
Any horizontal LCD Panel*
lines?

No

Any single or Yes

isolated vertical LCD Panel*
lines?

No

More than 1 Yes TCON*

vertical band? (LCD Panel)

*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.

XBR-65X900A 11
 SECTION 2 - TROUBLESHOOTING

NO 3D VIEWING
3D Not Working

Press “3D” button on

remote commander
and select
“Simulated 3D”.

Double images No
displayed on Main Board*
screen?

Yes

View image with

known working
pair of shutter
glasses.

Use video or still

Double images No camera to view IR Yes
IR LED’s lighting? Shutter Glasses
become one? LED’s on IR
transmitter.

Yes No

3D OK 3D IR Emitter
Board*

*For Part Number information, refer to “Section 4 - Exploded View/Part Number Information” on page 20.

XBR-65X900A 12
SECTION 3 - REPAIR INFORMATION

REPAIRING THE TV REMOVING THE REAR COVER

If the latest Software does not correct the issue, complete the following: 1. Remove 1 screw from the AC Cover.
1. Verify the television has the symptom the customer indicated.
2. Replace part causing the error.
3. Install the latest version of Software (Required for ALL repairs).
4. Perform the required service adjustments and checks.
5. Verify the repair resolved the issue.
2. Detach 5 Screws Caps from the top of the Rear Cover.
REMOVING THE TABLE-TOP STAND Screw Cap
1. Place TV face down on a soft and flat surface.

3. Remove screws from the Rear Cover.

2. Remove 2 screws from Table-Top Stand and carefully detach from

Rear Cover.

XBR-65X900A 13
 SECTION 3 - REPAIR INFORMATION

REPLACING THE MAIN BOARD 4. Unhook locking clip to detach Under Bracket from Main Board.

The Main Board used in this model is available for repair. For Part Number
information refer to Section 4 - Exploded View/Part Number Information on
page 20.
1. Disconnect LVDS and FFC cables.
a. Press down the 2 locking clips and pull LVDS cables to release.
5. Remove 13 screws from the Main Board, then lift to detach from the
Rear Cover.
LVDS

b. Lift the black locking bar and pull FFC cable to release.

FFC 6. Install the new Main Board and screws.

7. Reconnect the LVDS, FFC cables, and all other connectors.
CAUTION: Make sure the black line is aligned to the connector before
2. Disconnect remaining connectors. locking.
a. Insert LVDS cables in the connectors and press down the 2 locking
clips to secure position.

3. Unhook locking clip to detach Side Bracket from Main Board.

b. Holding the FFC cable, insert into the connector and close black
locking bar to secure position.

FFC

XBR-65X900A 14
 SECTION 3 - REPAIR INFORMATION

8. Update the Software. 14. Press MUTING then 0 to save the changes.
After ALL repairs UPDATE the SOFTWARE to the latest version.
Instructions are included with the Software package on the Sony DIGITAL SERVICE
Authorized Service Portal website. 002 MODEL
a. Insert the USB device with the latest Software into the TV. 001 DEST ATSC-UC_BASE

b. Press POWER to turn on the TV. WRITE

c. Wait until the Software update is complete. 15. Press 1 until 002 MODELNAME displays.

9. After update is complete, press POWER to turn off the TV.

DIGITAL SERVICE
10. Access Service Mode by pressing the following buttons within 1 002 MODEL
second of each other: 002 MODELNAME _________
DISPLAY Channel 5 Volume + POWER

11. When the DIGITAL Menu appears, press 2 until 002 MODEL 16. Press 3 until the model displayed matches the model of the TV.
category displays. CAUTION: The Model Name can only be selected once. Be sure
12. Press 1 until 001 DEST item displays. to verify the information is correct before saving the changes.
17. Press MUTING then 0 to save the changes.
DIGITAL SERVICE
002 MODEL
DIGITAL SERVICE
001 DEST ATSC-UC_BASE
002 MODEL
002 MODELNAME XBR-65X900A
CAUTION: If the incorrect Destination Data Value is selected, it may WRITE
corrupt the Sofware requiring a Main Board replacement.
18. Locate the Serial Number for the TV on the side of the Rear Cover.
13. Select the correct destination of the TV , press 3 to increase or 6
to decrease the data value (Use the table below for reference). MODEL NO
XBR-65X900A
Model Name Destination Data Value
SERIAL NO
XBR-65X900A US/CND ATSC-UC_BASE 1800001

XBR-65X900A 15
 SECTION 3 - REPAIR INFORMATION

19. Press 2 to return to the 002 MODEL category. 24. Press to save the Serial Number.

DIGITAL (MODEL) SERVICE

DIGITAL SERVICE
002 MODEL SerialNumberEdit
000 SEG *1 SerialNumber
FS-M_BASE
1800001 WRITE

20. Press 1 until 003 SERIAL item displays. 25. Clear the Self Check screen.
a. Press POWER to exit Service Mode.
DIGITAL SERVICE b. Press the following buttons on the Remote Commander within 1
002 MODEL second of each other:
003 SERIAL
DISPLAY Channel 5 Volume - POWER

SELF CHECK
21. Press 0 to display the Serial Number Edit option.
000 RESERVED --------------------- --------------------- --------------------- 00
000 RESERVED --------------------- --------------------- --------------------- 00
DIGITAL (MODEL) SERVICE 002 MAIN_POWE --------------------- --------------------- --------------------- 00
SerialNumberEdit 003 DC_ALERT --------------------- --------------------- --------------------- 00
003 AUD_PROT --------------------- --------------------- --------------------- 00
003 HDMI_EQ --------------------- --------------------- --------------------- 00
*1 SerialNumber 003 TU_DEMOD --------------------- --------------------- --------------------- 00
004 VLED --------------------- --------------------- --------------------- 00
004 LD_ERR --------------------- --------------------- --------------------- 00
22. Press + to display the Serial Number input screen. 005 HFR_ERR --------------------- --------------------- --------------------- 00
005 TCON_ERR 120123132522 120123113645 --------------------- 02 Error Count

005 P_ID-ERR --------------------- --------------------- --------------------- 00

DIGITAL (MODEL) SERVICE 006 BACKLITE --------------------- --------------------- -------------------- 00
SerialNumberEdit 007 TEMP_ERR --------------------- --------------------- --------------------- 00
*1 SerialNumber 007 FAN_ERR --------------------- --------------------- --------------------- 00
Please Input serial number 010 EMITTER --------------------- --------------------- --------------------- 00
101 VPC_WDT --------------------- --------------------- --------------------- 00
(0000000-99999999)
_______ 102 MEPS_WDT --------------------- --------------------- --------------------- 00
103 HOST_WDT --------------------- --------------------- --------------------- 00
CAUTION: The Serial Number can only be selected once. Be sure 104 STBY_WDT --------------------- --------------------- --------------------- 00

to verify the information is correct before saving the changes. 00345 000333 06789
23. Enter the Serial Number of the TV.
c. To clear the error history and error count press 8 0 .
NOTE: If the incorrect Serial Number is entered, press RETURN
d. Press POWER to exit Self Check Mode.
to go back to the Serial Number input screen and re-enter
the correct number. 26. Cycle AC Power (Unplug and plug AC Cord from the outlet).

XBR-65X900A 16
 SECTION 3 - REPAIR INFORMATION

REPLACING THE POWER SUPPLY BOARD REMOVING THE SWITCH UNIT

1. Disconnect all the connectors from both Power Supply Boards. 1. Disconnect 2 connectors.

2. Remove 5 screws from defective board to remove.

2. Remove 2 screws from Switch Unit to detach from bracket.

3. Install the new Power Supply Board, screws and connectors.

4. Update the Software.
3. Install the new Switch Unit, screws and connectors.
After ALL repairs UPDATE the SOFTWARE to the latest version.
Instructions are included with the Software package on the Sony
Authorized Service Portal website.
a. Insert the USB device with the latest Software into the TV.

b. Press POWER to turn on the TV.

c. Wait until the Software update is complete.

XBR-65X900A 17
 SECTION 3 - REPAIR INFORMATION

REMOVING THE SPEAKERS

1. Remove 14 screws from Speaker Cover, lift then slide downwards to 5. Carefully pull to remove Speaker Ornament.
detach.

6. Remove 2 screws from Speaker Loud (18MM) and lift to detach.

2. Remove 2 screws and disconnect connector from PWB Mounted, lift and
slide upwards to detach.
Upper side

7. Remove 2 screws from TW Bracket and lift to detach.

3. Remove 4 screws from Speaker Loud (80MM) and lift to detach.

TW
Bracket

Upper
side 8. Repeat instruccions for Left Speaker dissasembly.

4. Unhook locking clip from Speaker Bracket, remove 2 screws and lift to
remove from Speaker Ornament.

Locking Clip

XBR-65X900A 18
 SECTION 3 - REPAIR INFORMATION

REMOVING THE SMART CORE BLOCK

1. Remove 3 screws from Left Neck Bracket and 3 screws from Right Neck 5. Unclamp 2 side locking clips. Release 3 hooks located at the bottom of
Bracket to detach from Rear Cover. the Lid/Case and lift to detach.

Neck Bracket

2. Remove 1 screw from Under Bracket to detach. 6. Slide HIF Board upwards and disconnect from both connectors to
remove.

Under Bracket

3. Press locking clip to remove Harness Assembly.

7. Remove remaining boards from Smart Core Block Case.

HSF-LM Bluetooth
Board Module

FPC-BT

4. Carefully rotate the Smart Core Block downwards and release the 2
hooks.

XBR-65X900A 19
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION

XBR-65X900A Components not identified by a part number or description

are not stocked because they are seldom required for routine
The component parts of an assembly are indicated by the reference numbers in
the far right column of the parts list and within the dotted lines of the diagram.
service.
NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)

REF. NO. PART NO. DESCRIPTION

1 4-454-672-02 STAND
2 4-456-864-01 NECK, STAND (L)
3 4-456-865-01 NECK, STAND (R)
3 2

XBR-65X900A 20
SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION

NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)

REF. NO. PART NO. DESCRIPTION

51 4-454-655-01 REAR COVER

52 4-457-575-01 LABEL, SIDE TERMINAL
53 4-457-576-01 LABEL, UNDER TERMINAL

54 4-449-005-01 LABEL, REAR TERMINAL

55 4-299-531-01 AC COVER
! 56 1-839-679-12 POWER-SUPPLY CORD (WITH CONN.)

56

51
55

53
54

52

XBR-65X900A 21
 SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION

NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)

118 REF. NO. PART NO. DESCRIPTION

101 NA LCD PANEL

FOR ALL LCD PANEL AND TCON BOARD PART NUMBER
INFORMATION REFER TO THE LCD PANELS SERVICE MANUAL.

117 120 102 A-1936-361-A CX BOARD, MOUNTED

119
103 4-457-577-01 LABEL, HDMI
116 104 1-492-349-11 SWITCH UNIT
105 4-460-567-31 BRACKET, SIDE
120 106 4-439-633-22 BRACKET, UNDER (MOLD)

116 107 A-1938-830-A BAF, COMPLETE

115
AFTER REPLACING THE MAIN BOARD, YOU MUST UPDATE
114
113 THE SOFTWARE TO THE LATEST VERSION.

108 4-457-451-01 SHEET, THERMAL

112 109 4-454-677-01 BRACKET, NECK
101
111 110 4-454-662-01 BRACKET, UNDER
111 4-455-891-01 BRACKET, MODULE
112 4-463-081-01 COVER, MODULE
113 1-492-076-11 WLAN, MODULE

108 102 114 A-1936-362-A HW BOARD, MOUNTED

115 1-474-516-11 G6 BOARD, COMPLETE
109
09
110 116 4-298-004-01 SPACER (B)
103 117 1-474-518-11 G8 BOARD, COMPLETE
118 4-457-517-01 SHEET, INSULATION
109
ORDER THIS PART WHEN REPLACING THE LCD PANEL.
104

107 105 119 A-1936-365-A TS BOARD, MOUNTED

120 4-457-426-01 GASKET

106

XBR-65X900A 22
 SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION

NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)

162
REF. NO. PART NO. DESCRIPTION

151 4-454-657-01 COVER, SP (L)

ORDER THIS PART WHEN REPLACING THE LCD PANEL.
152 1-895-387-11 PWB BOARD (NETWORK), MOUNTED
153
152 153 1-858-894-11 LOUD, SPEAKER (80MM)
154
154 4-454-663-01 BRACKET, SP
ORDER THIS PART WHEN REPLACING THE LCD PANEL.
155

156
155 4-454-664-01 ORNAMENT, SP
157 156 1-858-893-11 LOUD, SPEAKER (18MM)
158 154
157 4-454-659-01 BRACKET, TW
ORDER THIS PART WHEN REPLACING THE LCD PANEL.
155

158 1-858-896-11 LOUD, SPEAKER (PASSIVE RADIATOR)

159 4-454-660-01 COVER, WOOFER (L)
160 1-858-895-11 SP BOX ASSEMBLY

161 4-454-661-01 COVER, WOOFER (R)

162 4-454-658-01 COVER, SP (R)
ORDER THIS PART WHEN REPLACING THE LCD PANEL.

152

155 151

154

160
153
157
Smart Core
ore
Block
161 156
155
154

158
160

159
15

XBR-65X900A 23
 SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION

SMART CORE BLOCK NOTE: The components identified by shading and ! NOTE: The components identified by a red outline and a mark contain confidential
mark are critical for safety. information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)

REF. NO. PART NO. DESCRIPTION

201 4-463-080-01 LID, SC

202 A-1936-360-A HIF BOARD, MOUNTED
203 1-846-688-11 FPC-CT
ORDER THIS PART WHEN REPLACING HIF MOUNT OR
BLUETOOH MODULE.

204 1-492-062-11 BLUETOOTH MODULE

205 4-454-668-01 CASE BARE, SC
206 A-1936-358-A HSF-LM BOARD, MOUNTED
201

202

206

203

204

205

XBR-65X900A 24
 SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION

CONNECTORS NOTE: The components identified by shading and !

mark are critical for safety.
NOTE: The components identified by a red outline and a mark contain confidential
information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)

302
309

310
303

307
304

301

305

308

306

REF. NO. PART NO. DESCRIPTION REF. NO. PART NO. DESCRIPTION
301 1-846-696-11 LEAD WIRE WITH CONNECTOR, 51P 306 1-910-107-80 HARNESS ASSEMBLY (MAIN)
302 1-910-107-84 CONNECTOR ASSEMBLY, 3P (BAF-TS) 307 1-910-107-79 CONNECTOR ASSEMBLY 28P
303 1-910-107-82 FLEXIBLE FLAT CABLE, 20P 308 1-846-714-11 CONNECTOR ASSEMBLY, 3P (G7-G6)
304 1-846-700-11 (LVDS) FLEXIBLE FLAT CABLE, 51P (FSL) 309 1-910-107-81 HARNESS ASSEMBLY (G6/G7-LD)
305 1-846-701-11 (LVDS) FLEXIBLE FLAT CABLE, 41P (FSL) 310 1-910-107-74 CONNECTOR ASSEMBLY, 5P

XBR-65X900A 25
 SECTION 4 - EXPLODED VIEW/PART NUMBER INFORMATION

SCREWS NOTE: The components identified by shading and !

mark are critical for safety.
NOTE: The components identified by a red outline and a mark contain confidential
information. Specific instructions must be adhered to whenever these components are
Replace only with part number specified. repaired and/or replaced. (See Appendix A)

P/N DESCRIPTION XBR-65X900A

AC Cover (1), Rear Cover (25), Woofer Cover (2),

4-256-393-01 SCREW, +PSW M3X6 W12
Speaker Box Assembly (10)

NA 4-268-126-02 SCREW, ORNAMENTAL M6X12 Rear Cover (4)

Rear Cover (2), Loud Speakers (4),

7-685-647-79 SCREW +BVTP 3X10 TYPE2 IT-3
Under Bracket (1)

WLAN Module (2), CX Board (2), Switch Unit (4),

2-990-421-41 SCREW, (+PSW) (M3X6) Main Board (13), TS Board (1), TW Bracket (4),
Power Supply Board (10), Mounted PWBs (4)

NA 7-682-949-09 SCREW, + PSW 3X10 Speaker Cover Right (13), Speaker Cover Left (13)

4-159-298-01 SCREW, + PSW M4X10 LCD Panel (6), Neck Bracket (6)

NA 4-457-814-01 SPACER (SP-RC), HEX Speaker Cover Right (2), Speaker Cover Left (2)

XBR-65X900A 26
SECTION 5 - ACCESORIES/PART NUMBER INFORMATION
ACCESSORIES AND PACKAGING OPTIONAL ACCESSORIES
PART NO. DESCRIPTION PART NO. DESCRIPTION

2-580-607-01 SCREW, +PSW M5X12 4-443-737-02 SUPPORT BELT KIT

(SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) X-2586-996-1 PASSIVE 3D GLASSES
For product protection and safety reasons, Sony strongly recommends
that you use the screws provided with the TV.
CAUTION: These screws cannot be used to secure the TV
REMOTE COMMANDER
to the Wall Mount Brackets.
PART NO. DESCRIPTION

4-454-666-01 UNDER COVER 1-491-987-11 REMOTE COMMANDER (RM-YD087)

4-462-778-11 MANUAL, INSTRUCTION (ENGLISH VERSION) 1-492-077-12 REMOTE COMMANDER (RMF-YD001)
4-462-778-21 MANUAL, INSTRUCTION (FRENCH VERSION)
4-464-369-11 SUPPLEMENT (STAND INSTALLATION)
4-469-935-01 CAUTION FLYER (FS)

MISCELLANEOUS
PART NO. DESCRIPTION

4-462-810-11 FLYER, SAFETY

4-463-174-01 BADGE, XBR LOGO (H6)
4-462-315-01 CAP SCREW
4-262-708-04 CLAMPER, CABLE

4-096-737-01 CUSHION (G)

A-1948-622-A KIT, SP COVER (SERVICE)

4-454-669-01 PANEL ORNAMENT, SC

7-600-031-97 TAPE (3M 1350FB-1) 15MMX66M BLK
4-465-860-01 TAPE_95

XBR-65X900A 27
APPENDIX A: ENCRYPTION KEY COMPONENTS
Encryption key components developed by Sony Corporation contain confidential information and shall be handled under the non-disclosure obligations provided
in the applicable agreement with Sony Corporation (and/or its subsidiary).
As part of this agreement specific instructions must be adhered to whenever a Circuit Board containing encryption key components is repaired and/or replaced
pursuant to the following:
1. In the service manual the Circuit Board(s) containing encryption key components shall be identified with a red outline and a .
2. Only repair boards or components listed in the service manual shall be utilized for replacement and/or repair.
3. Disassembly, decryption or reverse-engineering component(s) is strictly prohibited.
4. Any board in which the Servicer replaces an encryption key component must be placed back into the set it orignally came from and the replaced
defective component MUST BE DESTROYED. Boards cannot be swapped.
5. If a Circuit Board identified with a red outline and a in the service manual is deemed to be defective:
a. and if a core charge is imposed and is covered under the product warranty, the defective un-repaired or modified board MUST BE RETURNED to
Sony.
b. and if the core charge is NOT covered under the product warranty, the defective un-repaired or modified board MUST BE DESTROYED.
6. If a unit is destroyed (such as field scrap), the Circuit Board identified with a red outline and a in the service manual MUST BE DESTROYED.

is a trademark of Sony Electronics.

Reproduction in whole or part without written permission is prohibited. All rights reserved.
Sony Corporation
Sony LCSC English
Technical Services 2013CJ74WEB-1
9-883-510-01 Service Publications Department © 2013.3

XBR-55X900A A-1