BLUESKY ARRASTRE Reference Code: PM:TC
POLICY MANUAL
AND STEVEDORING Rev. No.: 01
SERVICES, INC. Date of Effectivity: October 1, 2015
(BASSI) TABLE OF CONTENTS
Page 1 of 1___
Title Page No.
Table of Contents I
0.1. Introduction: Objectives of the Manual 1
0.2. Profile 2
0.2.1. Company Profile 2
0.2.2. Vision & Mission 3
0.2.3. Organizational Structure 4
0.2.4. Duties and Responsibilities 5
0.2.5. Safety Committee Organization and Emergency Response 6
1.1. Quality Management System 7
1.2 Scope & Permissible Exclusions 7
1.3 Interaction of processes of the Quality Management System 7
1.4 Outsourced Services 8
1.5 Documentation 9
1.5.1 General (Quality Manual, Procedure Manual/Operational
Manual, Records) 9
1.5.2 Control of Documents 9
1.5.3 Control of Records 10
2.0 Management Responsibility 11
2.1 Management Commitment 11
2.2 Customer Focus 11
2.3 Quality Policy 11
2.4 Quality Objectives 11-14
2.5 Quality Planning 15-17
2.6 Responsibility, Authority and Communication (Quality Management
Structure & ISO QMS Core Team) 17-18
2.7 Management Review 18
3.0 Resource Management 19
3.1 Human Resource 19
3.2 Infrastructure 19
3.3 Work Environment 19
4.0 Services /Product Realization 20
4.1 Purchasing 20
4.2 Service Provision 20
5.0 Measurement, Analysis and Improvement 21
5.1 Monitoring and Measurement/Customer Feedback 21
5.2 Internal Audit 21
5.3 Control of Non-Conformity 21
5.4 Corrective Action 21-22
5.5 Preventive Action 22
6.0 List of Procedures 23
I
BLUESKY ARRASTRE Reference Code: QP-MU
PROCEDURE MANUAL
AND STEVEDORING Rev. No.: 01
SERVICES, INC. Date of Effectivity: October 1, 2015
(BASSI) TABLE OF CONTENTS Page_1_ of _1_
TITLE PAGE PAGE
NO.
Table of Contents II
Mooring and Unmooring Procedure 1-2 1-2
Handling of Outbound Cargoes 1-3 3-5
Handling of Inbound Cargoes 1-4 6-9
Roro Service 1-2 10-11
Porterage Service 1-2 12-13
Management Review 1-4 14-17
Control of Documents 1-16 18-33
Control of Records 1-9 34-42
Control of Non-Conformity 1-8 43-50
Corrective Action/Preventive Action 1-7 51-57
Internal Audit 1-6 58-63
Customer Feedback 1-7 64-70
Purchasing 1-3 71-73
Recruitment and Training 1-4 74-77
II