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RACI Framework for APO08 Management

This document outlines the key roles and responsibilities in managing the relationship between information technology (I&T) and the business units. The Chief Technology Officer, Chief Information Officer, Chief Operating Officer, and Chief Financial Officer are accountable for understanding business expectations and ensuring I&T strategy aligns with and enhances the business. These roles are also responsible for managing the business relationship and coordinating communication. Other I&T roles like the heads of architecture, development, and operations provide input to continually improve services.

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Dzikri Muhamd
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61 views2 pages

RACI Framework for APO08 Management

This document outlines the key roles and responsibilities in managing the relationship between information technology (I&T) and the business units. The Chief Technology Officer, Chief Information Officer, Chief Operating Officer, and Chief Financial Officer are accountable for understanding business expectations and ensuring I&T strategy aligns with and enhances the business. These roles are also responsible for managing the business relationship and coordinating communication. Other I&T roles like the heads of architecture, development, and operations provide input to continually improve services.

Uploaded by

Dzikri Muhamd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd

RACI APO08

Chief Technology Officer


Chief Information Office
Chief Operating Officer
Chief Financial Officer
Chief Executive Office

Chief Digital Officer


Key Management Practice
APO08.01 Understand business expectations. C C C A R R
APO08.02 Align I&T strategy with business expectations and identify
opportunities for IT to enhance the business. I I A R R
APO08.03 Manage the business relationship. R R R A R R
APO08.04 Coordinate and communicate. R R R A R R
APO08.05 Provide input to the continual improvement of services. I I I A R R
I
C
C
C

R
I&T Governance Board

R
R
R
R
R
Business Process Owners

R
R
R
R
R
Relationship Manager

I
I
R
Head Architect

R
R
R
R
R
Head Development

R
R
R
R
R
Head IT Operations

R
R
R
R
R
Service Manager

I
I
I
R
Information Security Manage

I
C
C
R
Business Continuity Manager

I
R
Privacy Officer

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