Ref Bts Alarms Faults 5g19
Ref Bts Alarms Faults 5g19
This document is intended for use by Nokia customers (“You”) only, and it may not be used except fo
the purposes defined in the agreement between You and Nokia (“Agreement”) under which this docum
is distributed. No part of this document may be used, copied, reproduced, modified or transmitted in a
form or means without the prior written permission of Nokia. If you have not entered into an Agreemen
to the Product, or if that Agreement has expired or has been terminated, You may not use this docum
manner and You are obliged to return it to Nokia and destroy or delete any copies thereof.
The document has been prepared to be used by professional and properly trained personnel, and Yo
assume full responsibility when using it. Nokia welcome Your comments as part of the process of con
development and improvement of the documentation.
This document and its contents are provided as a convenience to You. Any information or statements
concerning the suitability, capacity, fitness for purpose or performance of the Product are given solely
an “as is” and “as available” basis in this document, and Nokia reserves the right to change any such
and statements without notice. Nokia has made all reasonable efforts to ensure that the content
of this document is adequate and free of material errors and omissions, and Nokia will correct errors t
You identify in this document. But, Nokia's total liability for any errors in the document is strictly limited
correction of such error(s). Nokia does not warrant that the use of the software in the Product will be u
or error-free.
NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
ANY WARRANTY OF AVAILABILITY, ACCURACY, RELIABILITY, TITLE, NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO TH
CONTENT OF THIS DOCUMENT. IN NO EVENT WILL NOKIA BE LIABLE FOR ANY DAMAGES,
INCLUDING BUT NOT LIMITED TO SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUEN
OR ANY LOSSES, SUCH AS BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE, BUSINESS
INTERRUPTION, BUSINESS OPPORTUNITY OR DATA THAT MAY ARISE FROM THE USE OF TH
DOCUMENT OR THE INFORMATION IN IT, EVEN IN THE CASE OF ERRORS IN OR OMISSIONS F
DOCUMENT OR ITS CONTENT.
This document is Nokia's proprietary and confidential information, which may not be distributed or dis
to any third parties without the prior written consent of Nokia.
Nokia is a registered trademark of Nokia Corporation. Other product names mentioned in this docume
may be trademarks of their respective owners, and they are mentioned for identification purposes onl
Only trained and qualified personnel may install, operate, maintain or otherwise handle this
product and only after having carefully read the safety information applicable to this product.
The safety information is provided in the Safety Information section in the “Legal, Safety and
Environmental Information” part of this document or documentation set.
ng Documentation
ults
tware product (“Product”) specified
The BTS is able to maintain alarm handling after it has been commissioned and is in a configured state. During the start-up
the BTS waits for the real-time clock from the Network Time Protocol (NTP) server, and the fault diagnosis starts after the ti
has been set or a time-out has been detected. If the BTS is unable to set the time using the NTP server, the default time
(1.1.2004) will be used.
Verify the configuration of a BTS by checking the commissioning, cabling and correct installation of the modules at the BTS
Make sure the environment does not cause the fault.
If an active alarm is a 'Start' alarm, a unit block/unblock (if supported by the unit) or a site reset is required to cancel it. If the
site reset or unit block/unblock does not help, replace the faulty unit or module. See the fields 'Fault source' and 'Instruction
the corresponding alarm description.
When a unit or cell is unblocked, all the active alarms related to the unblocked unit, module, or cell are automatically sent to
hosts.
scriptions.
Changed 7100
Changed 7101
Changed 7104
7105
7106
Changed 7107
7108
7108
7109
New 7111
Changed 7115
7116
7121
7122
Changed 61029
61030
61632
61644
61645
61646
Alarm Name Probable Cause
x5 Critical
x4 Warning
x4 Critical
x4 Critical
x4 Critical
x1 Critical
x4 Critical
x4 Critical
x4 Critical
x4 Critical
x4 Minor
x4 Critical
x5 Critical
x5 Critical
x1 Critical
x1 Major
x1 Major
x1 Major
x1 Major
x1 Major
Meaning Effect
A hardware fault (or faults) has (have) occurred The effect of the fault on the functioning of the
in the base station. This fault may have an network element depends
impact on the existing cells across RATs. Check on the fault description. For more information,
the reason for the fault from the supplementary see base station fault
text field of the alarm. descriptions in 5G BTS System Libraries.
The device is being reset to recover from a fault The effect of the alarm on the Network Element
(or faults). depends
on the fault description. For more information,
see base station fault
A fault (or faults) has (have) occurred in a unit (or descriptions
The effect of in BTS
the System
fault on theLibraries.
functioning of the
units) belonging to the sector indicated in the network element depends
alarm. Check the reason for the fault from the on the fault description. For more information,
supplementary text field of the alarm. see base station fault
descriptions in BTS System Libraries.
A fault (or faults) has (have) occurred in the RAT The effect of the fault on the functioning of the
base station. Check the reason for the fault from network element depends
the supplementary text field of the alarm. on the fault description. For more information,
see base station fault
descriptions in BTS System Libraries.
A fault (or faults) has (have) occurred in the 5G The effect of the fault on the functioning of the
Node B. Check the reason for the fault from the network element depends
supplementary text field of the alarm. on the fault description. For more information,
see base station fault
descriptions in 5G System Libraries.
A fault (or faults) has (have) occurred in the base The effect of the fault on the functioning of the
station connectivity/interface. Check the reason network element depends
for the fault from the supplementary text field of on the fault description. For more information,
the alarm. see base station fault
A fault (or faults) has (have) occurred in the base descriptions
The effect of in BTS
the System
fault on theLibraries.
functioning of the
station synchronization. Check the reason for the network element depends
fault from the supplementary text field of the on the fault description. For more information,
alarm. see base station fault
descriptions in BTS System Libraries.
A fault (or faults) has (have) occurred in the base The effect of the fault on the functioning of the
station synchronization. Check the reason for the network element depends
fault from the supplementary text field of the on the fault description. For more information,
alarm. see base station fault
descriptions in BTS System Libraries.
A fault has occurred in the base station security The effect of the fault on the functioning of the
functionality. network element depends
The problem causes a base station unit/service on the fault description. For more information,
to be degraded or faulty. see base station fault
Check the reason for the fault from the descriptions.
A fault has occurred in the base station software The effect of the fault on the functioning of the
supplementary text field of the alarm.
management, such as software network element depends on the fault
download/update/activate/fallback problem, file description.
consistency problem, file corruption problem, etc.
It may be also reported when base station
A fault has occurred in the base station service The effect of the fault on the functioning of the
software is incompatible with detected hardware.
that does not affect basic services of the base network element depends on the fault
The problem causes a base station unit/service
station, or the operator is notified about description.
to be degraded or faulty.
suggested manual intervention. Each fault with
Check the reason for the fault from the
minor or warning severity (that is, a fault that has
A fault has occurred
supplementary in the
text field of base station service
the alarm. The effect of the fault on the functioning of the
no impact on basic base station services,
that affects basic services of the base station. network element depends on
regardless of whether it is hardware, software,
If a fault may have various root causes,(for the fault description.
configuration, synchronization, etc.) is reported
example, hardware problem, software problem or
as BASE STATION INFORMATION.
configuration problem, etc.), this type of alarm is
The NodeB has detected that the deployed Fiber The Radio Unit (RRH) will not be able to operate
reported because more specific alarm
Length between the RAU & RU has exceeded properly, and cannot provide service while this
assignment is not possible.
the supported distance by the software. The condition exists.
The problem causes a cell service to be
NodeB can automatically detect the fiber length
degraded or faulty.
that has been physically deployed between the
This
Check alarm indicates
the reason forthat
the for
faulta configuration
from the The Radio Unit (RRH) will not be able to operate
RAU and RU. If this exceeds what is supported
where
supplementary two optictext fibers are
field ofdeployed
the alarm.to one RU properly, will not be able to start, nor be able to
by the software, then this alarm is generated.
from a RAU, the maximum separation between provide service until the problem is corrected.
those two fibers is 1 km (1,000 meters, 3,280.84
feet). If this distance is exceeded, the RU cannot
This alarm is raised when either no or an No data or clock information is exchanged via
function properly and the differential fiber length
incompatible signal is received on the interface this interface. Possible impact on the connections
between the two fibers needs to be physically
referenced in the alarm text. over this interface:
reduced. There are configurations where two
optical fibers may be deployed to the same RU
$UNIT indicates the affected module from - voice calls or data connections are aborted and
A
from deadthepeerRAU. was Fordetected
example, ininone of the IPsec
a configuration Possible effects:
Equipment Management (last element of the cannot be established anymore
associations
using two modem of theboards
BTS. to a single RU. The - no calls are possible
DN). E.g. SMOD-1.
There
difference is noinresponse
length of to thethe requests
first fiber withsent
theto the - loss of remote management access to other
$INTERFACE indicates the interface on the - remote management connectivity is lost and
peer,
second neither during the
fiber cannot IKE a maximum
exceed network elements
module following the labeling on the frontplate of cannot be established anymore
SA setup, the
differential IPsec SA
separation setup,
length ofnor
1 km during
(1,000DPD. - IKE SAs and IPsec SAs cannot be established
During
the realthe HWIPoraddress configuration
the corresponding the BTS in
parameter The remote peer to come online with the same IP
Note:
meters, Whenor IPsec backup
3280.84 feet). If tunnel
this featureisis
distance or re-keyed
testsManagement
the the direct attached Model. network, whether address on the same subnet
- loss of synchronization if theas a local peer
interface is used
enabled,
exceeded, this
thealarm is not raised
RU cannot function properly and
another
E.g. EIF1, already
IF1 configured node on the network would just disable their
as a synchronization network interface and
source
due
the to failures fiber
differential whenlength
trying between
to setup primary
the on IPsec
twotheir
fibers
already uses the same IPv6 addresses give an error until the situation is resolved by the
tunnel
needs in
to "Secondary_Active_Probing_Primary"
be physically reduced.
network
With IP interfaces.
an Ethernet The DAD
interface, (Duplicate
the physical Ethernet administrator.
-The
Depending on use beof the Ethernet interface, the
The
state.alarm is raised when the IKE authentication IKE SA cannot established.
address
link is detection)
detected to detects
be down. those
All duplicated
other IPv6
transmission This
above allows the local
described peercan
impact to continue
occur for functioning
the local
credentials provided by the peer
addresses
alarms and to
related prohibits
this the are
signal operation of this
suppressed. without disruption,
SBTS and/or other but completely
(S)BTS breaks
elements IP are
if they base
is not valid.
IPv6 address in the BTS. The Alarm contains the communications for the connected
chained via the Ethernet interface. network.
corresponding
Probable causes IPv6foraddress
Ethernetand the interface on
interfaces:
The
which alarm is raised,
the address
- a cable/fiber is cutwasif IKE
or parameters
configured.
there Forare
each
is no cable/fiber notDAD IKE SA cannot be established and subsequently
matching
event
connected with
a separate
to thetheinterface
peer proposal.
reporting shall be It can happen
indicated. no IPsec SAs can be established.
due
- theto following two failures
electrical/optical signal is excessively
--> When the BTS sends or receives a failure
attenuated
notification
- the port atas theresponse
connected to an
far IKE_SA_INIT
end node is
request
switchedmessage. off The failure notifications
includes:
- the advertised technology capabilities with auto-
-negotiation
NO_PROPOSAL_CHOSEN
of both devices at the Ethernet link do
-not INVALID_SYNTAX
match
- INVALID_MAJOR
the Ethernet technology VERSION at both devices at the
-Ethernet
INVALIDlink _IKE_SPI
is forced manually and not
-compatible
INVALID_MESSAGE_ID
- UNSUPPORTED_CRITICAL_PAYLOAD
the remote peer of an Ethernet link is not or auto-
FAILED_CP_REQUIRED
negotiation capable or has auto-negotiation
--> Whendisabled
function the BTSby sends or receives a failure
configuration
This alarm is raised when the BTS sends or The related IPsec SA can't be established and
receives following notification as response to an used.
IKE_AUTH or CREATE_CHILD_SA request
message.
The failure notifications includes the following:
- NO_PROPOSAL_CHOSEN
- TS_UNACCEPTABLE
- INVALID_SYNTAX
- INVALID_MAJOR VERSION
- INVALID _IKE_SPI
- INVALID_MESSAGE_ID
- UNSUPPORTED_CRITICAL_PAYLOAD
- SINGLE_PAIR_REQUIRED or
FAILED_CP_REQUIRED
Identifying Additional Information Fields Additional Information Fields
1. HW Inventory Id (RDN) and Serial Number of the See the description of the related fault
impacted hardware unit
2. Path(URI) of the impacted hardware unit, when the
impacted unit is FSM, FSP, FBB, FR, FAN, AntennaLine,
FYG,
1. HWorInventory
SFP. Id (RDN) and Serial Number of the
3. Destination IP address
impacted hardware unit
2. Path(URI) of the impacted hardware unit, when the
impacted unit is FSM, FSP, FBB, FR, FAN, AntennaLine,
FYG, or SFP.
1. HW Inventory Id (RDN) and Serial Number of the
impacted hardware unit
2. Path(URI) of the impacted hardware unit, when the
impacted unit is FSM, FSP, FBB, FR, FAN, AntennaLine,
FYG, or SFP.
List of cells made faulty or degraded by the fault. Path of Serial number of the hardware unit.
the hardware unit.
List of cells made faulty or degraded by the fault. Path of Serial number of the hardware unit.
the hardware unit.
Instructions
FAULT NAME
No connection to unit
FAULT ID
10 : EFaultId_NoConnectionToUnitAl
MEANING
A module required in commissioned 5G BTS configuration has not been
FAULT NAME
detected or connection to a module belonging to the 5G BTS configuration
Unit (module) temperature is high
FAULT
has been NAME lost.
Phase error exceeds the interference limit
FAULT ID
INSTRUCTIONS
1936 : EFaultId_FrTempHigh
FAULT
To clearID this fault, perform the following steps:
4452
FAULT NAME : EFaultId_PhaseErrorExceedsTheInterferenceLimitAl
MEANING
1.
Phase Makeerror sureexceeds that the the module is properly
interference limit connected. Check the alarming
Validated module temperature exceeds or is equal to the predefined
MEANING
module.
maximum value allowed.
This
2.
FAULT fault
Check indicates
IDthe that the absolute phase error of the BTS exceeds the
fault history.
limit
4452 : EFaultId_PhaseErrorExceedsTheInterferenceLimitAl
INSTRUCTIONS
MEANING
of 1.5 us. This can occur when:
Take
A corrupted the following
SW filesteps in thetoFLASH
clear the fault:
is detected. The unit cannot perform a
MEANING
complete start-up.
1)
This The absolute
fault ifindicates value of measured/estimated
that temperature/environmental
the absolute phase error of conditions phase error
the BTSof exceeds
the BTS the has
1. Check the ambient are within
exceeded
FAULT
limit NAME the limit of 1.5 us,
the design limits for the radio module. When the ambient
INSTRUCTIONS
Unit
FAULT
of 1.5(antenna
us.NAME submodule) temperature is high
Update
OR theThis
temperature/environmental SWcan in the occurBTS. when:
conditions exceed the limits, the alarm is
Radio
expected and no further actions RF
Module does not support are sharing
needed.
FAULT
1) The absolute ID value of measured/estimated phase error of the BTS has
2)
2906
FAULT
exceeded The: EFaultId_FrAmTempHighAl
BTS
IDifthe has limitlostofall 1.5phase
us, sync reference sources, but does not have
2. Check airflow is free of foreign objects. Make sure the minimum
sufficient
4515 history data for holdover.
: EFaultId_RadioModuleDoesNotSupportRfSharingAl
thermal
FAULT clearances guidelines are followed. Remove any objects that
NAME
OR
MEANING
OR
might
Failure be blocking the airflow and mount the module according to
FAULT
3)
Validated
MEANING The in NAME
BTS troubleshooting
is synchronized
antenna submodule data collection
bytemperature
reference which is higherhas than
capability to internal
the predefined
instructions
RF Module and
configuringrecommendations.
failed
holdover
maximum
Detected
2) The BTS (Sync
allowed
RFhas Hub
module lost all Master/GNSS)
value.
does
phase not sync
support which reports
commisioned
reference the
sources, phase
RFbut error
sharing
does not of have
type. the
FAULT
provided IDsync signal. The absolute value of estimated total phase error in
sufficient
3. Check
4514
FAULT IDhistory
if excessive data sunlight
for holdover.
: EFaultId_FailureInTroubleshootingDataCollectionAl is causing the unit to overheat. Install the
the "slave"
INSTRUCTIONS
CPRI RF modules side exceeds the limit of 1.5 us or source reports that its
OR
sunshield
1900 followinginthe
: EFaultId_FrConfiguringFailed
NR-LTE
mounting sharing: RM HW
instructions and version should be >= Rel
recommendations.
holdover
Take
5.1
3) the
(NAKHA)
The BTShas
following isexpired. steps to clear
synchronized by the fault: which has capability to internal
reference
MEANING
FAULT NAME
holdover
This faultfan (Sync Hubthat Master/GNSS) which reports the phase error ofan the
MEANING
INSTRUCTIONS
1.
Cooling Check
INSTRUCTIONS
provided ifindicates
sync the
is overambient
signal. speeding
The
a user-configurable
temperature/environmental
absolute value of
BTS fault
estimated
has triggered
conditions
total are within
internal
The
If
the GPS Radio
design snapshotmodule
is configured
limits and
for snapshot
configuration
as to
the a reference
antenna collection
has clock,
sumodule. has
failedperform
because
When failed
the a hardware or in
(partially
ofambient
the
phase
following:or error
Follow
the
FAULT the
"slave" NAME steps
side below
exceeds resolve
the limit the
of 1.5fault:
us or source reports that its
completely).
software
1.
FAULT Check ID fault.
the GPS
temperature/environmental receiver installation.
conditions exceed the limits, the alarm is
holdover
FAULT has
NAME
EFaultId_X2SctpSetupAl expired.
2.
1. Check
expected
4080 In HW the
and GPS
no further
: EFaultId_FanOverSpeedAl
case of NR-LTE receiver status.
actions
sharing, tryare needed. Radio Unit HW version >=
to connect
SFP
INSTRUCTIONS Failure on unit $U, interface $IF
3.
Rel Check
5.1
INSTRUCTIONS the
(NAHKA) connection between the GPS receiver and ASIx.
FAULT
When
Take
2. Checkthe ID
snapshot
following
if airflow is triggered,
actions
is free ofto but
clear
foreign not thecollected,
fault: Make
objects. check
sure the reason
the minimum in the
MEANING
2.
If
FAULT
4446 In case
GPS is NR-LTE sharing
IDconfigured
: EFaultId_X2SctpSetupAl is not intended,
as a reference RF sharing
clock, perform should
the following: be disabled
Alarm:
If
thermal
FAULT
Fan the TOP signal
clearances
NAME
is running fasteris configured
guidelines
than required. as
are a reference
followed. clock,
Remove perform
any the
objects following:
that
in
1.
61079 SCF
Check : SFP the GPS
HW receiver
Failure installation.
-1.
might
Phase New
Confirm
Check snapshot
beerror the if exceeds
blocking the can
existing
connection the be blocked
configuration
to
airflow
the the and if mount
TOP
interference there isisthe
server
limit anmodule
within ongoing snapshotRAP
the configured
according toin process
HW
3.
2.
MEANING Replace
Check the the GPS alarmingreceiver unitstatus.
with the unit planned in 5G BTS planned HW
-capabilities.
Too
instructions
INSTRUCTIONSmany snapshots:
and limit
recommendations. the number of snapshots per Fault ID (+CU or
configuration
3.
MEANING
The Check
transport the (BTS
connection
path profile).
(SCTP) between
for the
connection GPStoreceiver
the LTE and
eNB ASIx.
has failed to be
+DU)
2.
FAULT
ReplaceCheckto 5 theper
IDthe fan. 24
BTS hours
connections and commissioning settings.
The
-3. optical
established.
Snapshot
Reset the transceiver
This
RAP.might
taken too often:has reported
be because
setisthe a transmission
of anthe
minimum unplugged fault
cable
timetointerval condition
to the
per Fault and
eNB.
ID
3.
4452
If Check
the TOP if signal
excessive is sunlight
: EFaultId_PhaseErrorExceedsTheInterferenceLimitAl
configured as causing
a reference unit
clock, overheat.
perform Install
the the
following:
has
There
(+CU disabled
oris
4. Block/Unblock no
+DU) the
transport laser
between
thethe transmitter.
path
BTS. available
snapshots toto15 continue
minutes operation on the faulty
sunshield
1. Check following
thewith connection mounting instructions and recommendations.
connection
-5. Other
FAULTIf the reason
MEANING HW
NAME inthe
configuration eNB.toiscollection
snapshot the TOP server
confirmed, process
it means (collect OAM logs
this problem to resolve
is caused by
Probable
reason)
the 5G BTS causes: SW. Check the other active alarms.
Supervision
This fault failure that the absolute phase error of the BTS exceeds the
indicates
-FAULT
The optical
INSTRUCTIONS
When
NAME
snapshot transceiver
is collected, is defective.
lack of snapshot data can be read from the
limit
FAULT
RF sharing NAME mode conflict
Note:
Alarm.
FAULT
of 1.5 Perform
us.ID This the
can steps
occur below
when: in the listed order until the alarm
Firmware
Note: The SW
disappears: unitmismatch
and interface variables ($U,$IF) will be replaced by
4494
FAULT
FAULT : EFaultId_SupervisionFailureAl
NAME
ID
NAME
appropriate hardware. Example: unit-FSM, interface EIF1.
Unknown
1) The
FAULT
4516
Antennas : absolute
ID HW resource
value of
EFaultId_RfSharingModeConflictAl
assignment notmeasured/estimated
available phase error of the BTS has
1. Check
FAULT
MEANING
exceeded NAMEthetheconnection
limit of 1.5 with us, the eNB.
2056 :
INSTRUCTIONSEFaultId_SwMismatchAl
RF
There
FAULT Module
hasID been critical a BTSfile notresetfound caused by software components supervision
MEANING
5. The cable between the GPS receiver and the BTS might be faulty.
Check the situation and change the cable, if needed.
6. There might be a HW fault in the GPS receiver. Check the operation
and change the GPS module, if needed.
7. ThereNAME
FAULT might be a HW fault in the BTS System Module. Check the
operation
Automaticand
BTSchange theCertificate
Operator System Module,
retrievalif unsuccessful
needed.
FAULT ID
61510 : NO_CERTIFICATE
FAULT NAME
Unit
FAULT (antenna
NAMEsubmodule) SW download failure
MEANING
Master
A requestedhas unit lost connection
certificate could nottobe the slave unit
retrieved from the certificate authority
FAULT ID
(CA).
2913
FAULT : EFaultId_FrAmSwDownloadFailAl
ID
FAULT
A requested NAME certificate could not be renewed from the certificate authority
4019
Radio : EFaultId_KeepAliveStatusErrorAl
(CA). Diagnostic Files collected
MEANING
RF
MEANING SW detected that FPGA software downloading to antenna submodule
FAULT
A requested ID certificate could not be retrieved as the number of certificates
failed.
Connection to repository
SW entity server has been lost.
4527
received : EFaultId_RadioTechnicalLogUploadRecommendedAl
from (RA) or certificate authority (CA) are more
FAULT NAME
than
No expected.
connection between primary and BTS extension system module
INSTRUCTIONS
MEANING
1.
This Resetfault the
is most RF HW likely unit.
the result of astored
BTS hardware problemstorage or a
After
A an RU
requested crash,
certificate RU has could collected
not be crash logs.
in the remaining
FAULT
reference ID source
available
4352 on the BTS. Operator cleanup (e.g. via site manager faulted
that is
: EFaultId_NoConnectionToBtsExtensionUnitAl
being followed by the BTS that is in a or NetAct)
2.
condition, If the problem
therefore continues
producing after step 1 has been performed, replace the
FAULT
INSTRUCTIONS
of old, unused NAME trust chains mayan beinaccurate
required. reference. Perform the
RF
following HW unit. steps tologs isolate the cause
EFaultId_NodebFiberLengthDeploymentExceededAl
Collect technical from the BTS of to the
clear fault:
the alarm raised by this fault.
MEANING
Internal
Note: For logs RAC, collected
this faultby is this process
raised only can
for onlyautomated
the be analyzed by Nokia
operation
Connection
1. Check theto a secondary
other alarms ofunitthe that
BTSbelongsand actto the BTS Dual
accordingly. ASIx
FAULT
R&D.
triggered IDby system, for e.g., automatic CMP key update (KUR). But not
configuration has been lost.
4414
for the : EFaultId_NodebFiberLengthDeploymentExceededAl
manual operations, for e.g., manual CMP IR or CMP KUR triggered
FAULT
2. Ifoperator.
there NAME are no other synchronization-related alarms active, start the fast
Additionally:
by
EFaultId_RuFiberLengthDifferentialExceededAl
INSTRUCTIONS
tuning
- Checkwith
MEANING theBTS alarm Element
history Manager.to confirm the frequency of fault 4527 in a
Note: Perform the steps in the listed order until the fault is resolved.
The
specific
INSTRUCTIONS NodeB eNB. has detected that the deployed Fiber Length between the
FAULT
1. ResetIDthe site.
3. BTS.Run fast tuning again.
RAU
-1. Check
Check & RU the the has
alarm
CMP exceeded
history
configuration. theother
for distance alarms supported
in the same by software.
eNB thatIf might this be
4415
2. Check : EFaultId_RuFiberLengthDifferentialExceededAl
the connectivity:
FAULT
distance
related,
2. Check NAME
isforexceeded,
especially CA serveralarms the RU cannot
with
reach-ability. Radio alarms function and this fault occurs. This
AirScale:
4. Check Ensure
the reference that the module
signal accuracyis properly connected to the rack.
LOS
applies
3.
MEANING
3. If
Check
on to
none $UNIT,Cloud
of
the the
SW
$INTERFACE
BTS and
above
version work, on
5Gcontact
BTS.
Secondary CAby measuring
administrator/Nokia
core if it is the
it with
same
aservice
as
frequency
Primary
counter
If (note: requires a good timebase for the counter). The reference
Inan
personnel
core.
signal
alarm with fault
a configuration
can be found where 4527two
from the
frequently
optic
Sync fibers
Out
occurs
interface
in the same
are deployed of the to eNB,
a RU
Flexi
alarms
from a with
System
FAULT
INSTRUCTIONS
the same IDfaults mentioned above are present in the same eNB, or the
RAU,
4.
Module, Replace thethe maximum
the faultyseparation unit. between those two fibers is 1 kmaccuracy (1,000
61029
To
eNB
FAULT solve thisrequired
: FTM_LOS
performance
NAME problem, accuracy
a technician
is degraded, is
then+/-0.015ppm.
should
collect inspect If the
a snapshot thereference
optic
and fiber a case
open
meters,
is correct, 3,280.84
run fast feet).
tuning. If this
If the distance
reference is exceeded,
accuracy the
is notRU cannot
correct theis
deployment
for
Dead Nokia Peer R&D of the
Detected logfault RU unit in question. This fault occurs when a RU
analysis.
function
cause of and
the this
fault is the is reference
raised. This applies
source the toBTSCloud is BTS and
tuning to. 5G BTS.
MEANING
configured with a
Two
Troubleshoot fibers arethe deployed
external from a single modem
synchronization network board. to find the isroot cause.
This
fiber
Each alarm
optic
RU is raised
cable between whenthe either RAU no or 4527
and an RUincompatible
that
faultphysically signal
exceeds received
the
FAULT
FAULT
Other BTSsIDcrash
NAME
with
are
the
reported
same alarm
with own
can provide further information about the
on
maximum
CRL the interface
Update length Failurereferenced
supported. inThethe alarm
maximum text. length supported will depend
61030
INSTRUCTIONS
location : FTM_DPD
of the root cause.
FAULT
$UNIT
on the 5G NAME
indicates
release the in affected
questionmodule from Equipment Management
(and changes/increases with different(last
To
5.
Dup Ifsolve
the
Addr this problem,
reference accuracy a technicianis correct should
andphysical inspect fast
running the optic tuning fiber
does notbe
element
releases).
FAULT IDofdetected-$DUPLICATEIPV6ADDRESS
the DN).
The physical E.g.connections
SMOD-1. and deployment should
MEANING
deployments
help, replace of
the thesystemRU unit in question. This fault occurs when a RU is
module.
$INTERFACE
checked to see indicates
that these thelengths
interface on the module following the labeling
61074
A dead: peer
configured CRL with Update
has two been failure
fiber detected
optical cables in are
onenot of
to the
exceeded.
oneIPsec modem
The technician
associations
card. The of the
can
FAULT
on
then the reset ID
frontplate
NAME the NodeB of theand realsoftware
HW or the will corresponding
automatically parameter intothe
re-compute see if
Transport Module.
differential between these fiber optical cables must not exceed 1000 m.
61632
Management
the
Remote
MEANING fiber : IPV6_DUPLICATE_ADDRESS_DETECTED
lengths
node Model.
does are not
not within
support the
NR acceptable
RAN Container differential
Extension range. Header of
FAULT
There
The physical NAME
is no response connections to the and requests
physicalsent to the peer
deployment during
should bethe IKE SAto
checked
E.g.
GTP-U
This EIF1
fault isIPsec
raised
IKE
setup,
see authentication
that the these SAiffailure
lengths theare
setup, BTS or cannot
not during
exceeded. update
DPD.Thethe Certificate
technician can Revocation
then resetList
MEANING
(CRL). The failure reasons include the following:
the
FAULT
During NodeB NAME
the and
IP software
address will automatically
configuration, the Ethernet
BTS re-compute
tests theisto see attached
direct if the fiber
With
FAULT
-FAULT Thean LDAP Ethernet
ID
ID binding interface,
fails. the physical link detected to be
Note:
lengths
Toggling: Whenare the
not
<Fault IPSec
within
name> backup
the acceptable tunnel feature
differential is enabled,
range. this alarm should
network
down.
7900
-61644 The : All whether
other theisother
transmission
EFaultId_NrRanContainerExtensionNotSupportedAl
LDAP search empty already
alarms
(no CRL configured
related
found), to node
orthisthe on
signal
LDAP thearenetwork
suppressed.
search uses
contains
not be : IKE_AUTH_FAILURE
raised because of failures when trying to set up primary IPSec
FAULT
already
more than NAME
theone same entry. IPv6 addresses on their network IP interfaces. The DAD
tunnel
FAULT
IKE inID "Secondary_Active_Probing_Primary" state.
(Duplicate
Probable
MEANING
-MEANING TheSA CRL failure address
causes
signature fordetection)
Ethernet detects
validationinterfaces: fails. those duplicated IPv6 addresses
4026
and
-This a
The :
fault
CRLEFaultId_TogglingAl
prohibits
cable/fiber isis the
raised
file is
exceedsoperation
cut or there
when theremoteofisthis
BTS IPv6 address
nostorage
cable/fiber
GTP-U limit.connected
tunnel in the BTS.
endpoint to
(intheThe
non- Alarm
interface
The
Possible alarm reasons: raised when the IKE authentication credentials provided by
FAULT
contains
-standalone the
The BTS IDthe
electrical/optical corresponding
call:
certificate MeNB) issignal
signals
part IPv6
is
of thetoaddress
excessively
SgNB
CRL. and
that itthe
attenuated
does interface
not on which
support "NR the RAN
the
-MEANING a peer are
cable is cutnotorvalid. there is no cable connected to the interface
61645
address
-Container"the port : IKE_SA_FAILURE
wasatGTP-Utheconfigured.
connected
extension For fareachend DAD
header. node It isevent
isrequired
switcheda separate
foroffflowreporting
control between shall
-The theBTS signal Fault,is excessively
whichever attenuated
fault name is mentioned in the Fault name
be
-INSTRUCTIONS
PDCP the
INSTRUCTIONS
-is the
indicated.
advertised
portin SgNB
at the
technology
and
connected RLC in capabilities
MeNB
far end and
node
with
also
is
auto-negotiation
to
switchednotify PDCP
off in of
SgNBboth offield,
MEANING
devices toggling
succesfully
Execute at in
the
general the BTS.
Ethernet
delivered The
PDCP
configuration link toggling
doPDUs.not match
checks: alarm condition is presented to the
Check
user withthe authentication
this new BTS credential
Fault. Toggling providedalarms byare thesuppressed
peer (certificate).
The
INSTRUCTIONS
- the alarm
Ethernet
Configuration is raised,
technology
of if IKE
primary parameters
at
CRL both devices
server are
IP atnot
address thematching
Ethernet
and port. with isuntil
linkthe peer
forced the
INSTRUCTIONS
toggling
proposal. alarm condition is cleared. Severity of this BTS Fault is the same
1.Check
manually
INSTRUCTIONS
-1.Configuration forand duplicate
not DNSIPv6
compatible
of cables server addresses
IP address. configured in the BTS.
Check that the are connected to the correct connectors.
-as
It
Check the
can
the severity
happen
remote
peer peer
(MeNB) of
due the
ofto antoggling
following
Ethernet
configuration BTS
two link Fault.
failures
is not
/ SW version auto-negotiation
to enable capable
support of or
2.
--> Check
When that
the the gNB
5G interface sends at or thereceives
far-end ainterface
failure is switched
notification ason. response
2.Change
has
needed
Check or
auto-negotiation
extension.
remote delete
peers the identified
function
andare disabled
intermediate duplicate by
network IPv6
configuration addresses.
3. Check
INSTRUCTIONS
to an IKE_SA_INIT whether there
request active
message. alarms theelement
atfailure
TheCertificate end.interconnections.
farnotificationsIf there are, follow
Check
the the LDAPfor
instructions connection
handling towards
those the
alarms. Revocationincludes: List
Follow
-Probable the
NO_PROPOSAL_CHOSEN
Workaround:
server. steps
causes below to
for PDH interfaces:
Modification clear the fault:
of SgNB parameter dlDataSplitMode from
-"dlOverX2U"
INVALID_SYNTAX
a cable
Check theissize cut oror there
the fileisat
"dlOverF1UX2U"
of nothe cable toconnected
"dlOverF1U".
Certificate to the
Revocation This interface
disables
List server. data
-1.INVALID_MAJOR
Check
the electrical the fault signal name
VERSION of the toggling
is excessively BTS fault.
attenuated
FAULT NAME
IPSec SA failure
FAULT ID
61646 : IPSEC_SA_FAILURE
MEANING
This alarm is raised when the Network Element sends or receives the
following notification
as a response to an IKE_AUTH or CREATE_CHILD_SA request
message.
The failure notifications includes the following:
- NO_PROPOSAL_CHOSEN
- TS_UNACCEPTABLE
- INVALID_SYNTAX
- INVALID_MAJOR VERSION
- INVALID _IKE_SPI
- INVALID_MESSAGE_ID
- UNSUPPORTED_CRITICAL_PAYLOAD
- SINGLE_PAIR_REQUIRED or FAILED_CP_REQUIRED
INSTRUCTIONS
Check that the configurations for the peer and the Network Element
security policies for corresponding failure notification.
Related Faults Related Features
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 Yes
0 Manual 0 No
0 Manual 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
Changes between issues 02 Alarm Number
DRAFT and 02A
Changed 7100
Changed 7101
Changed 7104
7105
7106
Changed 7107
Changed 7107
7108
7109
New 7111
Changed 7115
7116
7120
7121
7122
7123
7124
7125
Changed 61029
61030
61605
61606
61632
61644
61645
61646
New 70074
70158
70161
New 70164
70377
70378
70477
70478
70480
70481
70494
Alarm Name Probable Cause
x5 Critical
x4 Warning
x4 Critical
x4 Critical
x4 Critical
x1 Critical
x1 Critical
x4 Critical
x4 Critical
x4 Critical
x4 Minor
x4 Critical
x5 Critical
x5 Critical
x5 Critical
x4 Minor
x4 Minor
x4 Critical
x1 Critical
x1 Major
x1 Major
x1 Major
x1 Major
x1 Major
x1 Major
x1 Major
x4 Minor
x4 Major
x2 Major
x5 Minor
x5 Critical
x1 Major
x2 Major
x2 Major
x2 Critical
x2 Warning
x2 Major
Meaning Effect
A hardware fault (or faults) has (have) occurred The effect of the fault on the functioning of the
in the base station. This fault may have an network element depends
impact on the existing cells across RATs. Check on the fault description. For more information,
the reason for the fault from the supplementary see base station fault
text field of the alarm. descriptions in 5G BTS System Libraries.
The device is being reset to recover from a fault The effect of the alarm on the Network Element
(or faults). depends
on the fault description. For more information,
see base station fault
descriptions in BTS System Libraries.
A fault (or faults) has (have) occurred in a unit (or The effect of the fault on the functioning of the
units) belonging to the sector indicated in the network element depends
alarm. Check the reason for the fault from the on the fault description. For more information,
supplementary text field of the alarm. see base station fault
descriptions in BTS System Libraries.
A fault (or faults) has (have) occurred in the RAT The effect of the fault on the functioning of the
base station. Check the reason for the fault from network element depends
the supplementary text field of the alarm. on the fault description. For more information,
see base station fault
A fault (or faults) has (have) occurred in the 5G descriptions
The effect of in BTS
the System
fault on theLibraries.
functioning of the
Node B. Check the reason for the fault from the network element depends
supplementary text field of the alarm. on the fault description. For more information,
see base station fault
descriptions in 5G System Libraries.
A fault (or faults) has (have) occurred in the base The effect of the fault on the functioning of the
station connectivity/interface. Check the reason network element depends
for the fault from the supplementary text field of on the fault description. For more information,
the alarm. see base station fault
descriptions in BTS System Libraries.
A fault (or faults) has (have) occurred in the base The effect of the fault on the functioning of the
station connectivity/interface. Check the reason network element depends
for the fault from the supplementary text field of on the fault description. For more information,
the alarm. see base station fault
descriptions in BTS System Libraries.
A fault (or faults) has (have) occurred in the base The effect of the fault on the functioning of the
station synchronization. Check the reason for the network element depends
fault from the supplementary text field of the on the fault description. For more information,
alarm. see base station fault
descriptions in BTS System Libraries.
A fault has occurred in the base station security The effect of the fault on the functioning of the
functionality. network element depends
The problem causes a base station unit/service on the fault description. For more information,
to be degraded or faulty. see base station fault
Check the reason for the fault from the descriptions.
A fault has occurred in the base station software The effect of the fault on the functioning of the
supplementary text field of the alarm.
management, such as software network element depends on the fault
download/update/activate/fallback problem, file description.
consistency problem, file corruption problem, etc.
It may be also reported when base station
A fault has occurred in the base station service The effect of the fault on the functioning of the
software is incompatible with detected hardware.
that does not affect basic services of the base network element depends on the fault
The problem causes a base station unit/service
station, or the operator is notified about description.
to be degraded or faulty.
suggested manual intervention. Each fault with
Check the reason for the fault from the
minor or warning severity (that is, a fault that has
A fault has occurred
supplementary in the
text field of base station service
the alarm. The effect of the fault on the functioning of the
no impact on basic base station services,
that affects basic services of the base station. network element depends on
regardless of whether it is hardware, software,
If a fault may have various root causes,(for the fault description.
configuration, synchronization, etc.) is reported
example, hardware problem, software problem or
as BASE STATION INFORMATION.
configuration problem, etc.), this type of alarm is
This alarm indicates that all of the RAPs (RAU & The effect of this alarm is that no over-the-air
reported because more specific alarm
RU) in a 5G BTS or Cloud BTS are in one of four service is available for the entire 5G NodeB.
assignment is not possible.
conditions: Furthermore, it also indicates that all of the RAPs
The problem causes a cell service to be
(1) The RAP has encountered a critical fault have tried to recover but were unsuccessful.
degraded or faulty.
condition. The RAPs has UNIT STATUS "out of This alarm is only relevant for a multi-RAP
The
Check NodeB has detected
the reason that the
for the fault fromdeployed
the Fiber The Radio Unit (RRH) will not be able to operate
order" or "critical". configuration.
Length betweentext
supplementary thefield
RAUof&the RUalarm.
has exceeded properly, and cannot provide service while this
(2) The RAP is unable to communicate with the Recovery includes RAP fault recovery, RAP
the supported distance by the software. The condition exists.
RAC commissioning recovery, and RAP
NodeB can automatically detect the fiber length
(3) The RAP is unable to complete communication recovery
that has been physically deployed between the
This alarm indicates that for a configuration
commissioning The Radio Unit (RRH) will not be able to operate
RAU and RU. If this exceeds what is supported
where
(4) Thetwo RAP optic
hasfibers are deployed
encountered to one
a critical RU
software properly, will not be able to start, nor be able to
by the software, then this alarm is generated.
from
update a RAU, the maximum separation between
condition. provide service until the problem is corrected.
those two fibers
This alarm is 1 km
is relevant (1,000
only for ameters,
multi-RAP 3,280.84
feet). If this distance
configuration. Normally, is exceeded,
each RAP the
will RU
try cannot
to
This alarm is raised to recommend the operator NetAct displays the alarm. User shall indicate to
function properly
automatically and the differential fiber length
to perform a scaling action on a specific type so
recover from these conditions, of CBAM operator to perform manual scaling as per
between
this alarmthe two
also fibers needs
indicates to beofphysically
that none them were
VNFC the information in the alarm
reduced. There and
able to recover are configurations
all of the RAPswhere two
are currently
optical fibersfor
unavailable may be deployed to the same RU
service.
This
from alarm
the RAU.is raised to recommend
For example, the operator
in a configuration The EMS displays the alarm. User shall align
to address
using the gapboards
two modem between to athe configured
single RU. The VM configured VM list with effective one.
list and theinone
difference lengtheffectively reached
of the first afterthe
fiber with gNB-CU
initialization
second fibersequence.
cannot exceed a maximum
differential separation length of 1 km (1,000
meters, or 3280.84 feet). If this distance is
exceeded, the RU cannot function properly and
the differential fiber length between the two fibers
needs to be physically reduced.
This alarm is raised when 1 VNFC doesn't have The EMS displays the alarm. User shall align
at least one instance up and running after the configured VM list with effective one.
initialization phase.
This alarm is raised when either no or an No data or clock information is exchanged via
incompatible signal is received on the interface this interface. Possible impact on the connections
referenced in the alarm text. over this interface:
$UNIT indicates the affected module from - voice calls or data connections are aborted and
A dead peer was detected in one of the IPsec Possible effects:
Equipment Management (last element of the cannot be established anymore
associations of the BTS. - no calls are possible
DN). E.g. SMOD-1.
There is no response to the requests sent to the - loss of remote management access to other
$INTERFACE indicates the interface on the - remote management connectivity is lost and
peer, neither during the IKE network elements
module following the labeling on the frontplate of cannot be established anymore
SA setup, the IPsec SA setup, nor during DPD. - IKE SAs and IPsec SAs cannot be established
The
the real alarm HW is or
raised if the BFD state
the corresponding for the in
parameter The communication link between the local and
Note: When IPsec backup tunnel feature is or re-keyed
session
the Management is not AdminDown Model. and, nevertheless, no the remote
- loss peer is defective
of synchronization orinterface
if the the peer is is used
enabled, this alarm is not raised
BFD
E.g. EIF1, packetIF1 is received at the local end during defective. Transport service
as a synchronization source may not be available
due to failures when trying to setup primary IPsec
the detection time. $BFDID indicates the BFD and calls may be dropped.
tunnel in "Secondary_Active_Probing_Primary"
identifier.
With Exampleinterface,
an Ethernet for alarmthe text: "BFD-10
physical down
Ethernet -The
Depending on use link
of the Ethernet
The
state.alarm is raised if the BFD state of the communication between theinterface,
BTS andthe
in
link ingress"
is detectedThe to source
be and destination
down. All other IP
transmission above described impact can occur for the local
session is not AdminDown and the BFD packet the BFD peer is defective.Transport service may
addresses
alarms will be this displayed in alarm diagnostic
from therelated far endtocontains signaltheare suppressed.
diagnostic code = SBTS and/or other (S)BTS elements
not be available and calls may be dropped.if they are
info field. Source IP addr $BFDSCRIPADDR chained via the Ethernet interface.
'Control Detection Time Expired' and no BFD
Dest
Probable IP addr $BFDDESTIPADDR
causes for isEthernet
down Ingress alarm present.interfaces:
Example for
During
-alarm the IP address
a cable/fiber is cut or configuration
there the BTS The remote peer to come online with the same IP
text: "BFD-10 down in is no cable/fiber
egress" The source
tests
connected the direct
to theattached
interface network, whether address on the same subnet as a local peer
and destination IP addresses will be displayed in
another
-alarm already configured
the electrical/optical signal node on the network would just disable their network interface and
diagnostic info field asisbelow:
excessively
"Source IP
already
attenuated uses the same IPv6 addresses on their give an error until the situation is resolved by the
addr $BFDSCRIPADDR, Dest IP addr
network
-The portIPatisinterfaces.
thealarm the connected The DADfarIKE
end(Duplicate
node is administrator.
$BFDDESTIPADDR" raised when the authentication The IKE SA cannot be established.
address
switched detection)
off detects those duplicated IPv6 This allows the local peer to continue functioning
credentials provided by the peer
addresses
-isthe and prohibits thecapabilities
operation ofwith thisauto- without disruption, but completely breaks IP base
notadvertised
valid. technology
IPv6
negotiation address of in
boththedevices
BTS. The Alarm
at the contains
Ethernet linkthe
do communications for the connected network.
corresponding
not match IPv6 address and the interface on
The
- thealarm
which Ethernet is raised,
the address was
technology if IKE parameters
configured.
at both devicesForareeachnot
at DAD
the IKE SA cannot be established and subsequently
matching
event
Ethernet withisthe
a separate
link peermanually
reporting
forced proposal.
shall and
beIt cannothappen
indicated. no IPsec SAs can be established.
due
compatible to following two failures
-->
- theWhen remote thepeer
BTSofsends or receives
an Ethernet link is a failure
not auto-
notification
negotiation as response
capable or hasto an IKE_SA_INIT
auto-negotiation
This alarm is raised when the BTS sends or The related IPsec SA can't be established and
request
function message.by The failure notifications
receives disabled configuration
following notification as response to an used.
includes:
IKE_AUTH or CREATE_CHILD_SA request
-Probable
NO_PROPOSAL_CHOSEN
message.causes for PDH interfaces:
- INVALID_SYNTAX
a cable is notifications
cut or there is no cable
The failure includes theconnected
following: to
This
-the alarm indicatesVERSION
INVALID_MAJOR
interface that the maximum threshold The precise effect of this alarm cannot be
- NO_PROPOSAL_CHOSEN
value
- INVALID (based on
_IKE_SPI the threshold rule defined for the determined since the nature of the alarm
- the electrical
TS_UNACCEPTABLE signal is excessively attenuated
measurement
- INVALID_MESSAGE_ID
the port at theresult)
connected has been far detected.
end node The
is depends on the measurement(s) involved in the
- INVALID_SYNTAX
severity
-switched ofoffthis alarm depends upon the or
UNSUPPORTED_CRITICAL_PAYLOAD measurement result.
- INVALID_MAJOR VERSION
measurement(s)
FAILED_CP_REQUIRED
-Thetransmit and that reach(es)
receive cables the defined
- INVALIDavailable disk
_IKE_SPI space on aare mixed
partition isupsmaller There is a risk that some data cannot be written
threshold
--> When value.
the BTS sends or receives a failurecan
than the minimum
- INVALID_MESSAGE_ID requirement. The partition on the disk.
notification
Examples
be filled upfor as response
byalarm
crashing to an IKE_AUTH
text:programs request
(or by large log
- UNSUPPORTED_CRITICAL_PAYLOAD
message.The
Ethernet:
files "LOS failure
on notifications
SMOD-1,
if the rotation of logs is malfunctioning)EIF2" include:
- SINGLE_PAIR_REQUIRED or
-resulting
INVALID_SYNTAX
in large core files.
FAILED_CP_REQUIRED
The fault detector inVERSION the operating system has The state of the named device cannot be
- INVALID_MAJOR
failed
- INVALID to capture
_IKE_SPI the statistics of the usage of a discovered, which may indicate that there are
given resource.
- INVALID_MESSAGE_ID some fundamental problems with it.
- UNSUPPORTED_CRITICAL_PAYLOAD
The node cannot receive or transmit data over Ethernet link is down, the interface cannot
the network. receive or transmit data and lost connectivity to
network.
The local clock is not accurately synchronized When this alarm is raised, the system time is not
with the Network Time Protocol (NTP) time in sync with the NTP server and is noticeable by
sources. This alarm is raised because the time the operator. The system cannot be used for
difference between local and NTP sources is distributed applications that require correctly
longer than one second. synchronized network time (such as IPSEC-VPN
The ntpd application running on the system is not Lost connectivity might lead to not synchronized
establishment). It makes system logs unreliable.
able to sync time with the forwarder/peer ntpd system clock and incorrect system local time.
Incorrect time stamps are done by the system
because:
leading to security vulnerabilities, wrong auditing,
1. The connection is lost with the forwarder.
accounting, authentication and incorrect
2. The ntpd application is rejecting the forwarder
This alarm is raised when the named managed The node isofunavailable
functioning the networkand
fileall the services
system (NFS). An
response because the forwarder is considered to
object has failed. The managed object is a node. running
inaccurateon system
it are disabled.
clock also affects the operator
be not suitable for synchronization at that
Node's system software or the operating system billing system.
moment.
has failed, or the node has been manually
restarted.
This
Suchalarm is raised
forwarders when
would be adeclared
node switchover
as is If there are 2N redundant services with an active
Possible reasons for this alarm are:
initiated by the distributed high availability
unreachable. role in a node and the node is restarted, all the
1. host side action (VM shutdown)
services (DHA). This might be a recovery action active 2N services in the node shall switch over
2. reboot on VM
for a node recovery failure, a result of an to the co-operation node. The services provided
3. unstable network
administrative operation such as shutdown of the by the node indicated in the managed object of
This alarm is raised when the availability status of This alarm indicates that a node is faulty and out
active node, or a result of an active critical this alarm are currently unavailable. The normal
a specific node is changed of use, and the system cannot recover it
service failure. The new active recovery node is operation resumes once the switchover operation
to "FAILED". When the alarm is raised, it automatically.
now starting and being activated. is successful.
indicates that the node is faulty and the system
The following actions can lead to raise this alarm:
cannot recover it automatically. For example, the
This alarm active
1. Original indicates that
node an operation
failed, is initiated
original standby Effect of the alarm depends on the performed
node cannot start for a long time.
on
node a node. The active.
becomes operation includes: restart, operation:
graceful
2. Originallock, forcednode
standby lock becomes
and unlock.active after - restart/graceful-lock/forced-lock/unlock: the
restart. node will be restarted soon
- graceful-lock/forced-lock: the node will not
This alarm indicates that a resource supervised The alarm is a general notification indicating that
provide services excluding ssh server and some
by a specific supervision mechanism has failed. one resource supervised by a specific
troubleshooting services
This is a generic alarm that is used to report supervision mechanism has failed.
- unlock: the node will work normally after it starts
certain essential service failures observed by The impact on the system depends on a service
up.
supported supervision mechanisms. that has failed. You can check its impact in
product documentation or by local customer
Currently supported supervision mechanisms support.
are:
CC&S service supervision:
CC&S provides 2 types of supervision
mechanisms that can result in this alarm being
raised:
- CC&S AaPro service EU(thread) supervision
- CC&S AaStartup service process supervision
1. HW Inventory Id (RDN) and Serial Number of the See the description of the related fault
impacted hardware unit
2. Path(URI) of the impacted hardware unit, when the
impacted unit is FSM, FSP, FBB, FR, FAN, AntennaLine,
FYG, or SFP.
3. Destination IP address
1. HW Inventory Id (RDN) and Serial Number of the See the description of the related fault
impacted hardware unit
2. Path(URI) of the impacted hardware unit, when the
impacted unit is FSM, FSP, FBB, FR, FAN, AntennaLine,
FYG, or SFP.
3. Destination IP address
List of cells made faulty or degraded by the fault. Path of Serial number of the hardware unit.
the hardware unit.
List of cells made faulty or degraded by the fault. Path of Serial number of the hardware unit.
the hardware unit.
Serial Number of the impacted hardware unit Alarm is used if manual scaling functionality
was enabled in VNF
1. The metric name for which the alarm is raised. 2. Reason and information for the alarm.
The metric name is a combination of the omes id and the This field contains the information about
attribute number. minimum threshold reached. It is encoded in
For example: "m2002c001" the following format:
In the above example, m2002 is the omes id and c001 is "<threshold_pct>:<raise_duration>:<clearing_th
1. Mountpoint 2. Mountpoint Information
the attribute number. reshold_pct>:<clear_duration>"
This field shows the upper threshold
For example: "80%:300sec:70%:30sec"
percentage crossed by mountpoint.
The interpretation of this information: This
When surpassed, the alarm will be raised.
alarm is raised because metric indicated in the
The format of the field is "Filesystem <device
1. Failed subsystem 1st additional information field has surpassed
name> (<type of filesystem>) mounted on
2. Failed resource percentage <threshold_pct> for
<mount point> uses > <upper threshold value
Where the values are as: <raise_duration> seconds; the alarm will be
percentage> of the space" e.g. "Filesystem
CPU:Index of the processor cleared automatically when this metric
rootfs (rootfs) mounted on / uses > 90.0% of
FILESYSTEM: Name of the mount point indicated in the 1st additional information field
the space".
has been below percentage
<clearing_threshold_pct> for <clear_duration>
seconds.
Ethernet interface
1. General Information
Possible values:
A) sysPeer not chosen
NTP is unable to select a server.
B) The sync time difference is beyond the
1. Reachable peers
allowed offset
2. Unreachable peers
The time difference between NTP server and
NTP client is greater than the allowed offset.
C) ntpq polling is not successful
Details for fault:of NTP time sync has failed.
Monitoring
1.D)
Fault
NTP type
is syncing
Possible
NTP isvalues:
syncing to this server.
- node_restart
- supervision_failure
1. The managed object name of the new active node.
2. Name of the node that raised this alarm
1. Failure reason
Possible values:
"node_startup_timeout"
FAULT NAME
No connection to unit
FAULT ID
10 : EFaultId_NoConnectionToUnitAl
MEANING
A module required in commissioned 5G BTS configuration has not been
FAULT NAME
detected or connection to a module belonging to the 5G BTS configuration
Unit (module) temperature is high
FAULT
has been NAME lost.
Phase error exceeds the interference limit
FAULT ID
INSTRUCTIONS
1936 : EFaultId_FrTempHigh
FAULT
To clearID this fault, perform the following steps:
4452 : EFaultId_PhaseErrorExceedsTheInterferenceLimitAl
MEANING
1.
FAULT MakeID sure that the module is properly connected. Check the alarming
Validated module temperature exceeds or is equal to the predefined
MEANING
module.
6293 : EFaultId_EnbConfigurationFailedAl
maximum value allowed.
This
2. Check fault the indicates that the absolute phase error of the BTS exceeds the
fault history.
limit
MEANING
INSTRUCTIONS
FAULT NAME
of
The 1.5BTS us. This can occur
configuration when:
failed in the
Take
Phase the errorfollowingexceeds stepsthe to clear
interference theC-Plane.
fault:
limit
1) The
INSTRUCTIONS absolute value of measured/estimated phase error of the BTS has
1. Check
FAULT ID if the ambient temperature/environmental conditions are within
exceeded
FAULT
Investigate NAME the limit
the fault of 1.5
rootradious,
cause. Lock/Unlock RAP.
the
4452 design limits for the
: EFaultId_PhaseErrorExceedsTheInterferenceLimitAl module. When the ambient
Unit
MEANING (antenna submodule) temperature is high
temperature/environmental conditions exceed the limits, the alarm is
OR
A corrupted SW
expected
MEANING and nofile in theactions
further FLASH areis needed.
detected. The unit cannot perform a
FAULT
complete IDstart-up.
This
2)
2906 The faultBTS indicates
has lostthat
: EFaultId_FrAmTempHighAl the absolute
all phase phase error
sync reference of the but
sources, BTSdoes
exceeds the
not have
2. Check if airflow is free of foreign objects. Make sure the minimum
limit
sufficient
INSTRUCTIONS
FAULT NAMEhistory data for holdover.
thermal
FAULT
of 1.5 us. clearances
NAME This can occur guidelineswhen:are followed. Remove any objects that
OR
MEANING
Update
RAP or the
VM SW in the
unavailable the airflow
BTS.for Cloud
might
Radio be blocking andRF mount the module according to
3)
ValidatedTheModule BTS is does
antenna not support
synchronized
submodule sharing
bytemperature
reference which has than
is higher capability to internal
the predefined
instructions
1) The absolute and recommendations.
value of measured/estimated phase error of error
the BTS has
holdover
maximum
FAULT ID (Sync
allowed Hub Master/GNSS)
value. which reports the phase of the
FAULT
exceeded
provided IDsync the limitsignal. of 1.5The us,
absolute value of estimated total phase error in
4350
3. Check
4515 :: EFaultID_RapOrVmUnavailableAl
if excessive sunlight is causing the unit to overheat. Install the
EFaultId_RadioModuleDoesNotSupportRfSharingAl
the "slave"
INSTRUCTIONS
FAULT NAME side exceeds the limit of 1.5 us or source reports that its
sunshield
OR following the mounting instructions and recommendations.
holdover
Take
Failure
FAULT
MEANING the in has
following
NAME expired.
troubleshooting steps todata clear the fault:
collection
MEANING
RF
In Module
the configuring failed
Detected
2) Thecase
INSTRUCTIONS
1. Check BTS ifRF
Source
module
has
the lost=all
ambient
5GRAU
doesphase not(ASIx
support
sync ): commisioned
reference
temperature/environmental sources, RFbutsharing
does type.
not have
FAULT
5GRAU
sufficient
ID
is not
history available
data for for 5G
holdover. BTS because of the conditions
5GRAU failure, are within
If
the
4514
FAULT
5GRAU GPSdesign is configured
limits for as
the a reference
antenna
: EFaultId_FailureInTroubleshootingDataCollectionAl
ID clock,
sumodule. perform
When the
the following:
ambient
CPRI
OR
1. Check RFelement
modules
the
temperature/environmental
reset
GPS receiver
or Frontsharing:
in NR-LTE Haul breakdown.
installation.
conditions exceed RM HWthe version
limits,should
the alarm be >= is Rel
1900
FAULT : EFaultId_FrConfiguringFailed
NAME
5.1
3)
2.
expected
MEANING (NAKHA)
The
Check BTS the
and is
GPS synchronized
receiver
no further by
status.
actions reference
are needed. which has capability to internal
In
SFP
FAULT
holdovertheHW case Failure
NAME
(Sync Source on=unit
Hub 5GRAC:$U, interface
Master/GNSS) $IF reports the phase error of the
which
3.
This
MEANING
VNFC Check
fault
crashedthe
indicatesconnection
and that
is nota between the
user-configurable
available. GPS receiver
BTS faultand hasASIx.
triggered an
Cooling
INSTRUCTIONS
provided fan
sync is over
signal. speeding
The absolute value of estimated total phase
2.
internal
The
FAULT
Check
Radio if
snapshot
ID steps
airflow
module is
and free of
snapshot
configuration foreign objects.
collection
has failed hasMake sure
failed
because the
(partially
of a hardwareor error
minimum or
in
Follow
the
If
thermal
FAULT the"slave"
completely). TOP the side
signal
clearances
NAME below
exceeds
is to
configured
guidelines resolve
the limit
as
are the
of
a 1.5fault:
us
reference
followed. or source
clock,
Remove reports
perform
any that
the
objects its
following:
that
software
INSTRUCTIONS
61079 : ID
FAULT fault.HW Failure
SFP
holdover
1.
might Check be has
theSource
blocking
EFaultId_F1SctpEndpointAl expired.
connectionthe to the
airflow andTOP server
mount the module according to
In
4080
1. the
In :
casecase
EFaultId_FanOverSpeedAl
of NR-LTE = 5GRAU
sharing, (ASIx try to or RTM):
connect Radio Unit HW version >=
instructions
INSTRUCTIONS
1. Check and recommendations.
the Front Haul connection (between 5G BTS and RAU).
MEANING
Rel 5.1
INSTRUCTIONS (NAHKA)
FAULT
When
Take the IDfollowing
snapshot is triggered,
actions but
toreported
clear notthecollected, checkfault
the condition
reason in and the
2.
The
MEANING
2. Check
In optical
case RAU HW.
transceiver has a fault:
transmission
If
3.
4445
Alarm: GPS
Check ifNR-LTE
is configured
excessive
: EFaultId_F1SctpEndpointAl sharing
assunlight is not
a reference intended,
is causingclock, RF
perform
the unitsharing
tothe shouldInstall
following:
overheat. be disabled
the
has
Fan
in
1. SCFdisabled
is running
Check the the
GPS laser
faster transmitter.
than
receiver required.
installation.
sunshield
- New
1.
In Confirm
the snapshot
case following
the can
ifSource the
=be
existing mounting
RAC:blocked
configuration instructions
if thereisiswithin and
an ongoing recommendations.
snapshotRAP
the configured in process
HW
3.
2.
FAULT
-MEANINGReplace
Check
Too many NAMEthe the GPS alarming
snapshots: receiver unitstatus.
limit withnumber
the the unitofplanned
snapshots in 5Gper BTS
Fault planned
ID (+CU HW or
capabilities.
Check
Probable
INSTRUCTIONS servercauses: HW.
configuration
3.
+DU) Check
EFaultId_F1SctpSetupAl
The transport
to 5 theper (BTS
connection
path
24 profile).
(SCTP)
hours between
for the
connection GPS receiver
between and
gNB-CU ASIx.and gNB-DU
-2.The Check
Replace optical thefan.
the BTS connections
transceiver and commissioning settings.
is defective.
is broken.
-3.Snapshot
Reset the This
taken
RAP. mighttoo be often:because
set theofminimum
an unplugged cable between
time interval per Faultthem. ID
If
(+CUthe TOP
FAULT
There orisID nosignal
+DU) transport is configured
between path as atoreference
available
snapshots to15continue
minutes clock, perform
operation on the
the following:
faulty
4.
Note:Block/Unblock
Thethe unitconnectionthe
and interfaceBTS. variables ($U,$IF) will be replaced by
1.
4447
FAULTCheck
connection : EFaultId_F1SctpSetupAl
NAME to collection
the TOP server
-5.Other
If the
appropriate HWbetween
reason in snapshot
configuration
hardware.
gNB-CU and
is confirmed,
Example:
gNB-DU.
process
unit-FSM, it means (collect
interface OAM logs
this EIF1.
problem to resolve
is caused by
Unknown
reason)
the
FAULT 5G BTS NAME HW SW.resource
Check the other active alarms.
FAULT
MEANING
INSTRUCTIONS
When NAME is collected, lack of snapshot data can be read from the
snapshot
No
FAULT
RF connection
INSTRUCTIONS
sharing NAME between primary and BTS extension system module
The
FAULTPerform
Note:
Alarm. ID mode
transport the conflict
path (SCTP)
steps belowfor connection
in the listedbetweenorder until gNB-CU
the alarmand gNB-DU
4506 : EFaultId_NgSctpSetupAl
MEANING
The transport path (SCTP) for the connection to the AMF has failed to be
established.
FAULT NAME This might be caused by an unplugged cable to the eNB.
There
Phase error exceeds path
is no transport available tolimit
the interference continue the operation on the faulty
connection with the eNB.
FAULT ID
INSTRUCTIONS
4452 : EFaultId_PhaseErrorExceedsTheInterferenceLimitAl
5.
Note: ThePerformcable between the steps thebelow GPS in receiver
the listed andorder the BTS until might
the alarm be faulty.
Check
disappears: the situation and change the cable, if needed.
MEANING
6. There might be a HW fault in the GPS receiver. Check the operation
This fault indicates that the absolute phase error of the BTS exceeds the
and
1. change
Check thethe GPS module,
connection with the if needed.
AMF.
limit
7. There might be a HW fault in the BTS System Module. Check the
FAULT
of 1.5 us. NAME This can occur when:
operation
2. Check ifand thechangeAMF is the System Module, if needed.
operational.
Automatic BTS Operator Certificate retrieval unsuccessful
1) The absolute value of measured/estimated phase error of the BTS has
3.
FAULT
exceeded Check IDifthe thelimit speed of 1.5 andus, duplex setting of the NG port is consistent with
the switch
61510 : NO_CERTIFICATE port that is connected directly to the gNB (for example, they are
FAULT
both NAME
"Autodetect" or both "1000 Mbit/s Full duplex").
OR
Unit (antenna
FAULT NAMEsubmodule) SW download failure
MEANING
Master unit has lost connection to the slave unit
A
2) requested
The BTS certificate could not be retrieved from the certificate authority
FAULT ID has lost all phase sync reference sources, but does not have
(CA).
sufficient history data for holdover.
2913
FAULT : EFaultId_FrAmSwDownloadFailAl
ID
FAULT
A
OR requested NAME certificate could not be renewed from the certificate authority
4019
FAULT
Radio : EFaultId_KeepAliveStatusErrorAl
NAME
(CA).
3)
MEANING TheDiagnostic
BTS is synchronized Files collected by reference which has capability to internal
EFaultId_XnSctpSetupAl
holdover (Sync Hub Master/GNSS) which reports the phase error of the
RF SW detected that FPGA software
MEANING downloading to antenna submodule
FAULT
A
provided requested IDsynccertificate
signal. The could not bevalue
absolute retrieved of as the number
estimated total of certificates
phase error in
failed.
Connection
FAULT IDfrom to SW entity has been lost.
4527
received
the : EFaultId_RadioTechnicalLogUploadRecommendedAl
"slave" side repository
exceeds server
the limit (RA)
of or
1.5 certificate
us or source authority
reports (CA)
that are
its more
FAULT
4508 NAME
: EFaultId_XnSctpSetupAl
than
holdover expected. has expired.
No connection between primary and BTS extension system module
INSTRUCTIONS
MEANING
1.
This
MEANING Resetfault the
is most RF HW likely unit. the result of acrash BTS hardware problem or a
After
A an RU
requested
INSTRUCTIONS crash,
certificate RU has could collected
not be stored logs.
in the remaining storage
FAULT
reference
The ID source
transport path that(SCTP) is being for followed
the connection by the betweenBTS that local is in a gNBfaulted
and peer
available
If
4352 GPS on the BTS.asOperator
isproblem
configured
: EFaultId_NoConnectionToBtsExtensionUnitAla reference cleanup clock, (e.g.
performvia site themanager
following: or NetAct)
2.
condition,
gNB/ng
FAULT If the eNB
NAME therefore
has continues
failedproducingto be after an step
established. 1
inaccurate has been
This reference.
mightperformed,
be Perform
caused replace
the
by anthe
INSTRUCTIONS
of
1. old,
Check unusedthe GPS trustreceiver
chains may be required.
installation.
RF
following
unplugged
All HW
RAPs unit.
steps
Out cable to isolate
between
Of Service thethem. cause There of theis fault:
no transport path available to
Collect
2. Check technical
the GPS logs from the
receiver status. BTS to clear the alarm raised by this fault.
MEANING
continue the operation on the faulty connection between local gNB and
Internal
Note: For logs RAC, collected bybetween
this process can only be analyzed by Nokia
3.
Connection
1.
peer
Check
CheckgNB.
the
thetoother a this
connection
secondaryfault
alarms ofunit
is raised
thethat
onlyGPS
the
BTSbelongs
for the automated
receiver
and acttoaccordingly.the BTS and Dual operation
ASIx. ASIx
FAULT
R&D.
triggered IDby system, for e.g., automatic CMP key update (KUR). But not
configuration has been lost.
4411
for
If thetheTOP: EFaultId_AllRapsOutOfServiceAl
manual signal operations,
is configured for e.g.,as amanual reference CMP clock, IR or CMP KUR
perform triggered
the following:
FAULT
2. NAME
If there are no other synchronization-related alarms active, start the fast
INSTRUCTIONS
Additionally:
by
1. operator.
Check the connection
EFaultId_NodebFiberLengthDeploymentExceededAl to the TOP server
INSTRUCTIONS
FAULT
tuning NAME
with
Note:
MEANING
- Check theBTS
Perform alarm the Element
steps below
history Manager.
to confirm in thethe listed order until
frequency the alarm
of fault 4527 in a
Note: Perform
EFaultId_RapFileTransferFailureAl
disappears: the steps in the listed order until the fault is resolved.
This
specific
INSTRUCTIONS fault eNB.indicates that all of the RAPs (RAU&RU) under the same RAC
FAULT
1.
3. ResetIDthe BTS. site. Run fastfor tuning
have
-1.
4414 Check
Check failed.thethe alarm
CMP history
configuration.
: EFaultId_NodebFiberLengthDeploymentExceededAl otheragain. alarms in the same eNB that might be
2.
FAULT
1. Check
Check ID the
the connectivity:
connection with
This
Note:
related,
2. Checkfault
this needs
fault
especially
for CA to
isserver be addressed
raised
alarms only with inthe
reach-ability. peer
by manual
a multi-RAP
Radio gNB/ng
alarms system.eNB.
investigation from service
AirScale:
4451
4.
provider. Check : Ensure that
EFaultId_RapFileTransferFailureAl
the reference the module
signal accuracyis properly by connected
measuring it withto the a rack.
frequency
3.
FAULT
MEANING
3. If none
Check NAMEtheof the
SW above
version work,on contact
Secondary CA administrator/Nokia
core if it is the same service
as Primary
counter
2.
FAULT Check
INSTRUCTIONS
If an NodeB
alarm (note:
NAMEif the
with requires
peer
fault gNB/ng a
4527mastergood eNB
frequentlytimebase
is for
operational.
occurs the counter).
in theLength same The
eNB, reference
alarms
personnel
Difference
The
core.
MEANING
signal can
between
behas found detected BTS
from that
the theclock
Sync deployed
Out
and reference
interface Fiber of the
frequency
Flexi between
System the with
EFaultId_RuFiberLengthDifferentialExceededAl
1)
the RAPsame having
faults OFFLINE
mentioned asaboveavailability are status:inCheck
present the RAPeNB,
same connections.
or
RAU
4.
File
Module,
3. Check & RU
Replace
transfer the has
the
if the to RAP
requiredexceeded
faulty
speed and the
unit.
failure.
accuracy duplex supported
is +/-0.015ppm.
setting distance
of the If the
Xn by
portthe
reference
is software. Ifthe
accuracy
consistent this
with
eNB
FAULT
FAULT
distance performance
ID
NAME
isrun exceeded, is degraded,
the IfRU then
cannot collect
function a snapshot
and this and
fault open
occurs. a case
Thisare
is
the
FAULT
2) correct,
switch IDR&D port fast
that tuning.
is connected the reference
directly toaccuracy
the gNB is not
(for correct
example, the
they
for
9 : In
Scale-out
applies
case
Nokia RAPlog
EFaultId_DacWordChangeAl
recommended Reset analysis.needed fault is active and RAP status is not offline:
INSTRUCTIONS
cause
both
RAP "Autodetect"
4415: oftothe Cloud faultBTS is
orthe and
both
EFaultId_RuFiberLengthDifferentialExceededAl
reset
5G BTS.
reference
"1000 source
Mbit/s Fullthe BTS is tuning to.
duplex").
1) Check
Troubleshoot the link
the between
external VNF and RAP. network to find the root cause.
synchronization
Each
FAULT
MEANING
FAULT
INSTRUCTIONS RU IDcrash
NAME are reported with own 4527 fault
2)
Other
MEANING
3) Manually
In BTSs
case RAPreset
withReset thesame
the RAP
does tonot
alarm triggercanSW
recover: provide update
Site to the
further
reset RAP.
information about the
CRL
The
4460
To Update
reference
solve Failure
frequency
: EFaultId_ScaleOutRequiredAl
this problem, the that the
technician BTSshould master clock receives
inspect the optic has
fiber changed
location
FAULT
In aabout of
NAME
configuration the root cause.
where two opticequals fibers the are change
deployed to a RU from a
by
deployment 200ppb or
of the accuracyRU more unit (which
inisquestion. Thisrunning
fault occurs magnitude whendoes of
a RU 204 is
5.
5G
RAU,
4) If
In the
BTS the
case reference
incomplete
maximum
Site reset VM
does initialization
separation not correct
between
recover and
RAPs:those two
Replace fast
fibers tuning
the isneeded
1 km (1,000
RAP not
FAULT
DAC
MEANING
configured steps ID or
with more (with
a system module. 12bit DAC)) during the measurement period,
help,
FAULT
meters, replace
NAME the
HW.
61074
compared
Need
fiber : 3,280.84
for
optic CRL to the
Scale-out
cable Update feet).
BTS
between
If this distance
is failure
master
detected the RAU clock and is exceeded, the RU cannot
frequency.
RU that physically exceeds the
E1
FAULT
function Setup IDand
NAME Failure this faultafter isretries
raised. This applies to Cloud BTS and 5G BTS.
maximum
4472 length supported.
: EFaultId_EnbIncompleteVmInitializationAl The maximum length supported will depend
Two
Remote fibers node are deployed
does from a NRsingle modem board.
MEANING
The
INSTRUCTIONS
on the
FAULT
cause 5GID
of the
release innot
alarm support
can
question be: RAN
(and changes/increases Container Extension
with different Header of
GTP-U
This
1.
For
releases).The fault
this is
reference
alarm raisedto be if
frequencythe
cleared, BTS has
itcannotchanged
requires
The physical connections and physical deployment should update a the
because
manual Certificate
of a
intervention fault Revocation
in the an beList
from
4496
MEANING
INSTRUCTIONS
(CRL).
transmission : EFaultId_E1SetupRetryFailGuardTmrAl
The failure
network reasons include
synchronization the following:
(which in turn is caused by an can
operator.
checked
FAULT to see thatand
NAME these lengths are not exceeded. Theand technician
Timeout
To
FAULT
-equipment
Thesolve LDAP IDhappened
this problem,
binding
fault or a fails.the
setting cardinality
technician
error). of configured
Note should that inspect
if the Cplane the optic
network Uplane
fiber VM
synchronization
The
then
Toggling:
MEANING operator
reset<Fault theshould
NodeBname> check
andcompletely
thethesoftware
current resources will automatically at CBAM UI while to
re-compute
instances
deployments
7900 Theif :LDAP
-malfunction have of nottheforbeen
RU unit time,
EFaultId_NrRanContainerExtensionNotSupportedAl
search
lasts isascale-out
empty
long in(no question.
CRL
the metfound),
alarm during
This istypeor the
fault the
cancelled start-up
occurs
LDAP whenwhen phase.
search
thea RU is
contains
BTS
scaling,
see
This the
fault and fiber perform
indicates lengths that are
the notE1AP: on
within aE1 specific
theSetup acceptable
procedure of VNFC.
differential
initiated range.
by gNB-
configured
more
frequency than reaches with
one entry. two fiber optic cables to
the faulty reference synchronization. The alarm one modem card. The differential
can
FAULT
CU-UP IDthese
fails after retries upon non response from gNB-CU-CP.
-INSTRUCTIONS
between
MEANING
also
AlarmThebe CRL
is activated
clearedsignature fiber
if the
for
optic
validation
CPUE faultycables
if the
must
fails.
reference
following
not exceed
synchronization 1000 m. The physical
criteria is met is corrected and
4026
1)
This Check
connections :
faultEFaultId_TogglingAl
ifisfile
theand
raised heatphysical
whenfile thedefinitions
deployment
remote GTP-Uconfigured
should
tunnel during
be checked
endpoint VNF instantiation
(into see
non- that are
-there
o The CRL
is, again, exceeds
a difference
CPU Utilization of <CPUE Scale-out Threshold Instances> BTS
of 0.2 storage
ppm orlimit.
more. The alarm is cancelled
drops below
INSTRUCTIONS
correct
these
standalone
-whenever
The lengths
BTS call:are
certificate
the not isexceeded.
MeNB)
difference signals
part
becomes of thetoTheSgNB
CRL.
less technician
that
than it
0.2 can not
does
ppm. thensupport reset the "NR NodeB
RAN
< MRBTS/MNL/MNLENT/SCALADM
MEANING
If fault / cpueReallocThresholdCpu>
2)
and Maketherecovery
Container" sure
softwareGTP-U that failsthere
will check arethe
automatically
extension enough E1 SCTP
header. HW
re-compute
It is state
resources.
required and
to see restart
for ifflowthethe gNB.
fiber
control lengths
between
Alarm
The BTS is cleared
Fault,the for UPUE fault
whichever if thename following criteria is in
is mentioned met the Fault name field,
are not within acceptable differential range.
FAULT NAME
5G BTS failed VM initialization
FAULT ID
4473 : EFaultId_EnbFailedVmInitializationAl
FAULT NAME
LOS on $UNIT, $INTERFACE
MEANING
Timeout happened and cardinality of configured Cplane and Uplane VM
FAULT ID
instances have not been met during the start-up phase.
61029 : FTM_LOS
FAULT NAME
Dead
INSTRUCTIONS Peer Detected
MEANING
This fault does not require any actions. There will be an automatic reset.
This alarm is raised when either no or an incompatible signal is received
FAULT ID
on the interface referenced in the alarm text.
61030 : FTM_DPD
FAULT
$UNIT indicates NAME the affected module from Equipment Management (last
BFD-$BFDID
element of thedown DN). in E.g. ingress
SMOD-1.
MEANING
$INTERFACE indicates the interface on the module following the labeling
A dead peer has been detected in one of the IPsec associations of the
FAULT
on the frontplate ID of the real HW or the corresponding parameter in the
Transport Module.
61605
Management : BFD DOWN Model. Ingress
FAULT
There isNAME no response to the requests sent to the peer during the IKE SA
E.g.
BFD-$BFDID EIF1 down
setup, the IPsec SA in egress
setup, or during DPD.
MEANING
The
With alarm
an ID is raised
Ethernet if the BFD
interface, thestate
physical for the session
Ethernet is is
link not AdminDown
detected to be
FAULT
Note: When the IPSec backup tunnel feature is enabled, this alarm should
and,
down. nevertheless,
All other no BFD packet
transmission alarms isrelated
received to at
thisthe localare
signal endsuppressed.
during the
61606
not : BFD DOWN
be raised because Egress
of failures whenconfigured
trying to set up primary
1.Check
detectionfor time. duplicate IPv6 addresses in the BTS. IPSec
tunnel
2.Change in "Secondary_Active_Probing_Primary"
or deletethe theBFD identified state.
duplicate IPv6 addresses.
$BFDID
Probable indicates identifier.
MEANINGcauses for Ethernet interfaces:
-The a cable/fiber
alarmreasons: is cut or
is raised if the BFD state there is no cable/fiber
of the session connected
is not to the interface
AdminDown and
Possible
Example
-the theBFD for alarm text:
electrical/optical signal is excessively attenuated
- a cable packet is cut orfrom there theisfarnoend cable contains
connected the diagnostic code = 'Control
to the interface
"BFD-10
-FAULT the port down
NAMEat thein ingress" far end node is switched off
connected
-Detection the signal Time Expired'
is excessively and no BFD down Ingress alarm is present.
attenuated
The
-IKE source
theauthentication
advertised and technology
destination
failure far IP addresses
capabilities withwillauto-negotiation
be displayed in of alarm
both
- the port at the connected end node is switched off
diagnostic
devices at info
the field as below:
Ethernet link do not match
Example for alarm text:
"Source
-FAULT the EthernetIP addr $BFDSCRIPADDR, Dest IP addr $BFDDESTIPADDR"
"BFD-10
INSTRUCTIONS ID downtechnology in egress" at both devices at the Ethernet link is forced
manually
61644
The and not
: IKE_AUTH_FAILURE
source and compatible addresses will be displayed in alarm
1.
FAULT Check NAMEthat thedestination
cables areIP connected to the correct connectors.
INSTRUCTIONS
-diagnostic the remote peer ofas anbelow:
Ethernet link is not auto-negotiation capable or
2.
IKE Check
SA failureinfo
that field
the interface at the far-end interface is switched on.
1.
has
MEANING Check the networkfunction
auto-negotiation betweendisabled both BFD by peers for physical link failures or
configuration
"Source
3. CheckIP addr $BFDSCRIPADDR,
whether there are active alarms Dest IP the
at addr far$BFDDESTIPADDR"
end. If there are, follow
misconfigurations.
Theinstructions alarm is raised when thethose IKE authentication credentials provided by
the
FAULT ID for handling alarms.
Probable
the
INSTRUCTIONS peer are causes for PDH interfaces:
not valid.
61645
2.
-FAULT a Check
cable: IKE_SA_FAILURE
if
is the
cut BFD
or therefunctionality
is no cable in the peer is to switched on and that the
1. Check NAMEthe network between bothconnected
BFD peers for thephysical
interface link failures or
configurations
-IPSec
INSTRUCTIONS the electrical
SA failure of the
signal BFD
is local
excessively and remote
attenuated peers match.
misconfigurations.
MEANING
-Check
2. the port
Check theatauthentication
theBFD connected far end
credential in node is switched
provided isby off on(certificate).
the peer
The
-FAULT alarmifand
transmit isthe raised,
receive
functionality
if IKE
cables parameters
are
the
mixed
peer
areup not switched
matching withand thethat
peerthe
configurations ID of the BFD local and remote peers match.
proposal.
61646 : IPSEC_SA_FAILURE
This
It
Examples canalarm
happen does
for due
alarm nottotext:
require
following anytwo actions.
failures
-->
Ethernet: When "LOS the 5GongNB SMOD-1,sends EIF2" or receives a failure notification as response
MEANING
to an IKE_SA_INIT request message. The failure notifications includes:
This alarm is raised when the Network Element sends or receives the
-INSTRUCTIONS NO_PROPOSAL_CHOSEN
following notification
-1. INVALID_SYNTAX
as Check
Disclaimer: a response that The the cables/fibers
toinstructions
an IKE_AUTH beloware connected
use to the correct
either unsupported
or CREATE_CHILD_SA connectors.
SCLI
request
-commands,
2. INVALID_MAJOR
Check that or the
commands VERSION
interface at
from the far-end
the is
unsupportedswitched full on
bash and
shell.hasPlease
correct
message.
-auto-negotiation
carefully INVALID read_IKE_SPIthesettings.
disclaimer that theis shown when either entering the
The failure notifications includes following:
-3.
unsupported INVALID_MESSAGE_ID
Check whether SCLIthere vendor aremode activeoralarmsthe fullatbashthe far end.
shell. DoIfnot
there useare,
thefollow
- NO_PROPOSAL_CHOSEN
-the
commands UNSUPPORTED_CRITICAL_PAYLOAD
instructions for handling those alarms.
in any other context. Please check from the product or FAILED_CP_REQUIRED
-Execute TS_UNACCEPTABLE
-->
4.
documentation When
To verify the that5G or gNB
the sends
hardware
from your local orofreceives
the a failure
interface
customer works
support notification
correctly,
for as response
connect
more information. a
-Systemctl INVALID_SYNTAX | grep OSMON
to
loop
1. an
Log IKE_AUTH
cable
in and
instructions: request
check whethermessage.The
the alarm failure notifications
disappears. include:
-To INVALID_MAJOR
verify that OSMON VERSIONis running.
-5.
a. INVALID_SYNTAX
Check
Log in to that thethe NE. length/type of the cable/fiber does not introduce
-The INVALID _IKE_SPI
output,attenuation
in case OSMON is indeed running should be of the form:
-excessive
b. INVALID_MAJOR VERSION
Switch to the root account (rootcable/fiber
or that the is cut
privilege required). somewhere.
-# INVALID_MESSAGE_ID
systemctl | grep osmon interface has correct auto-negotiation settings,
-6. INVALID
Check
USER@NODENAME _IKE_SPI
that the Ethernet [NE]> set user username root Password
-osmonitor.service
UNSUPPORTED_CRITICAL_PAYLOAD loaded active running osmonitor service
-fitting
2. INVALID_MESSAGE_ID
Checkto the far-end
dynamically interface.
the file systems's fullness on the node. The alarm is
-If SINGLE_PAIR_REQUIRED
the alarm is not cleared or FAILED_CP_REQUIRED
automatically, contact
-raised
UNSUPPORTED_CRITICAL_PAYLOAD
7. Withwhen an optical the upper Ethernet interface:
threshold value Check that your
is reached the local customer
or inserted SFP module
support.
matches the fiber type and wavelength of the Gigabit Ethernet
exceeded. Use the instructions below to get the threshold
INSTRUCTIONS valuelinkfor the
INSTRUCTIONS
provided.
node:
Verify the configurations for the peer and the Network Element security
Check
a. Use thethe IKE profile below configuration of the Network Element theand theispeer
policies for command
corresponding failure to getnotification.
the node name where alarm
for proper
raised: values.
# fsclish -c "show alarm active filter-by specific-problem 70158" | grep
"Managed object" | awk -F"=" '{print "node name = " $2}' | cut -d "," -f1
Sample output: "node name = CLA-0" If the output of the above
1. If the alarm is raised for an external Ethernet interface, check that the
cable is properly connected in the front panel of the GW node.
2. Check the status of the interface with the following SCLI command:
> show networking interface runtime node <node> iface <interface>
For example: show networking interface runtime node IB-0 iface
Disclaimer: The instructions below use either unsupported SCLI
management.
commands,
3. If the above steps cannot resolve the situation, contact your local
customer support.
or commands from the unsupported full bash shell. Please carefully read
Disclaimer: The instructions
Note: In a deployment wherebelow not allmake use interfaces
external of either unsupported
are used, a SCLI
the disclaimer that is shown when either entering the unsupported SCLI
Commands
number of alarms or commands
equal with from thethe unsupported
number of unused full Ethernet
bash shell. Please
links is
carefully
raised. Toread avoidthegetting
disclaimer
thosethat is shown
deceptive when(since
alarms either they
entering the SCLI
are actually
vendor mode or the full bash shell. Do not use the commands in any other
unsupported vendor links
the result of unused modeand or the
not full bash shell.
of failing links),Do thenot use theis advised
operator
commands
to set the in anystate
admin otherof context.
all unused Forlinks
moretoinformation,
DOWN usingplease check the
Disclaimer:
context. Please The check
instructions below documentation
the product make use of either thethe
or your
following
unsupported
local
product
SCLI documentation or local technical support.
command:
SCLI
> set networking
commands, interface <node>
or commands theiface <iface-name> admin down
technical support for more from
information. unsupported full bash shell. Please
1. Execute the following SCLI command to start an external bash shell
carefully
session:
read the disclaimer that is displayed when entering the SCLI unsupported
This alarm does not require any actions.
vendor mode or the full bash shell. Do not use the commands in any other
shell bash full
context.
1. Execute Please check from
the following SCLI thecommand
product documentation
to start an external or from
bashlocal
shell
technical
session: support for more information.
2. Check the routes to the NTP server (depends on the configuration
made)
If the
1. Youalarm stays persistently
can check active, the
the state of <node> node
in the power-on
managed and restart
object field of can
the
be
alarmattempted
with thefrom the cloud
following manager user interface.
CLI command:
3. Check UDP port 123 using the steps below:
> dvmcli
shell bash --state
full <node>
If
Anthis alarm is still
operational nodeactive
has after
the valuepower-on
ENABLEDor restart
in theof operational
the faulty node,state
ps -ef | contact
please grep -i ntpyour local customer support. status attribute.
attribute,
There is1179 and
no need has no value
of any in the
user ?actions procedural
because this alarm will be cancelled
ntp 30903 0 17:32 00:00:00
Normal state of
automatically bynode:
the alarm framework after-gthe
/opt/nokia/ntp-3rdparty/bin/ntpd -u ntp:ntp -n live time defined for the
-c /etc/ntp_server.conf
>
2. dvmcli
Execute
alarm has --state <node> command to check whether NTP-server is in sync
the following
elapsed.
root 2072 1 0 Jul24 ? 00:00:03 /opt/nokia/NTP/bin/ntpmonitor
<node>:
with
server
administrative(UNLOCKED)
ntp
The 30903 1 0 17:30 ?
required 00:00:00 /opt/nokia/NTP/bin/ntpserver
ntp: actions after observing the alarm depend on the failed
operational(ENABLED)
server
resource.
procedural(-) As a rule, the system attempts to recover from the failure
Check that the source and forwarder addresses listed above are bound to
automatically
availability(-) and no actions may be required.
port 123 using the command below:
Product
2. documentation
If the state is abnormal, andyou
/opt/nokia/ntp-3rdparty/bin/ntpq local -ccustomer
can -n support
try restarting
peer the can
nodebemanually
consultedwith
netstat
regarding-alpn | grep instructions
possible ":123" on handling the failure of the impacted
the following command:
service
> dvmcli(indicated in first additional information field) and whether the root
--restart <node>
4. Restart the
cause the resource
NTP-server using below command:
In caseforthe state failure is explained
is "procedural(NOTINITIALIZED)",by some normal
then theactions
node can be
performed
started in
from the
In the output, the system,
hostshould
there or if
side with the
be an supervision
theasterisk
command:markfailure
(*) onoccurred because
the ntp server IP, of
systemctl
an restart NTP-server.service
environmental or software failure.
> nova
which start <node>
automatically.
If there is a cross mark (x) on the ntp server ip, refer to step 7.
4. Execute the following SCLI command to find the ntp server IP:
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 Yes
1 Automatic 0 No
0 Manual 0 No
0 Manual 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 0 No
1 Automatic 15000 No
1 Automatic 0 No
Changes between issues 02 Fault ID
DRAFT and 02A
New 10
Changed 16
New 23
24
26
27
New 28
New 29
New 30
New 94
95
1806
1811
New 1815
1817
1818
Changed 1819
New 1850
Changed 1898
1900
1901
New 1907
New 1911
1928
New 1932
New 1936
New 1937
New 1981
Changed 2056
New 2906
New 2911
New 2912
New 2913
New 2914
New 4001
Changed 4011
Changed 4019
4026
Changed 4073
4077
4078
4079
4080
4082
4083
4085
Changed 4122
Changed 4123
Changed 4124
4125
Changed 4126
4145
4210
4266
4267
4268
4269
New 4296
Changed 4298
4323
4352
4385
4414
4415
4441
4444
Removed 4445
4446
Removed 4447
4452
New 4478
New 4479
4490
4494
4495
4505
4506
4507
4508
4514
Changed 4515
4516
4517
Changed 4520
4523
4524
New 4527
New 4544
New 4545
6203
6293
New 6918
New 7900
New 8000
Changed 61029
61030
Changed 61050
61074
Changed 61079
61510
New 61616
61618
Changed 61631
61632
61642
61644
61645
61646
Fault Name Used in Product
SW corrupted 5G BTS
SW fallback 5G BTS
SW fallback 5G BTS
SW fallback 5G BTS
EFaultId_NodebFiberLengthDeploymentExcee 5G BTS
dedAl
EFaultId_RuFiberLengthDifferentialExceededAl 5G BTS
EFaultId_F1SctpEndpointAl 5G BTS
EFaultId_X2SctpSetupAl 5G BTS
EFaultId_F1SctpSetupAl 5G BTS
EFaultId_NgSctpEndpointAl 5G BTS
EFaultId_NgSctpSetupAl 5G BTS
EFaultId_XnSctpEndpointAl 5G BTS
EFaultId_XnSctpSetupAl 5G BTS
ASIx ASIx
ABIx
ASIx ASIx
ASIx ASIx
ABIx
5GRU
ASIx 5GRU
ASIx
ABIx
ASIx ASIx
ASIx TIME
ASIx ASIx
ASIx 5GRU
ASIx
ASIx 5GRU
ASIx
ABIx
ASIx 5GRU
ASIx
ABIx
ASIx ABIx
5GRU
AMxx
ASIx ABIx
ASIx ABIx
OptIF
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx 5GRU
ASIx 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU, RF 5GRU
ASIx ABIx
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
ASIx GNSSE
ASIx FAN
ASIx ABIx
ASIx Fan
ASIx FAN
ASIx Fan
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx GNSSE
ASIx GNSSE
ASIx GNSSE
ASIx GNSSE
ASIx GNSSE
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx GNSSE
ASIx TOP
ASIx TOP
ASIx (primary unit in Dual ASIx ASIx (secondary unit in Dual ASIx
configuration) configuration)
ASIx (secondary unit in dual core ASIx (secondary unit in dual core configuration)
configuration)
ASIx 5GRU
ABIx
ASIx 5GRU
ABIx
ASIx RAP
ASIx RAP
RAU NRDU
RAU LTEENB
RAU NRDU
ASIx ASIx
ASIx ASIx
ASIx ASIx
RAU gNB-CU
ASIx ASIx
RAU SERVEDAMF
RAU SERVEDAMF
RAU GNBADJGNB
RAU GNBADJGNB
RAU, RU TRBLCADM
ASIx 5GRU
ASIx ASIx
ASIx ASIx
RAU, RU TRBLCADM
RAU, RU TRBLCADM
ASIx ASIx
RAU,RU SFP
RAU,RU SFP
RAU LTEENB
RAU RAU
ASIx ETHLK,SFP
RAU IKEP
ASIx SFP
ASIx SFP
ASIx RAP
ASIx TOP
FCT IPIF
ASIx, RAU gNB
RAU IKEP
RAU IKEP
RAU SECPOL
Meaning State
4082: Start
Source unit has reached the maximum
number of reset attempts, that is, the
source unit cannot successfully finish
start-up after the SW update.
4083:
Source unit requests SW fallback
because of a critical problem that
occurred during SW update, that is,
configuration data migration failed.
4085:
Transport SW on the source unit
indicates a need for software fallback.
4082: Start
Source unit has reached the maximum
number of reset attempts, that is, the
source unit cannot successfully finish
start-up after the SW update.
4082: Start
Source unit has reached the maximum
4083:
number of reset attempts, that is, the
Source unit requests SW fallback
source unit cannot successfully finish
because of a critical problem that
start-up after the SW update.
The fault during
occurred indicates
SWpoor GPSthat
update, antenna
is, Start / Cancel
installation.
configuration data migration failed.
4083:
Source unit requests SW fallback
4085:
because of a critical problem that
Transport
The SW on the
GPS during
receiver source unit
is update,
running a site/self Start / Cancel
occurred SW that is,
indicates
survey. a need for software fallback.
configuration data migration failed.
4085:
Transport
There is noSW on the position
accurate source unit
stored in Start / Cancel
indicates a
the EEPROM. need for software fallback.
Working
Working
Out of order
Out of order
Out of order
Working
Working
Working
Working
Out of order
Out of order
Out of order
Out of order
Out of order
Out of order
Degraded
Out of order
Out of order
Out of order
Out of order
Degraded
Working
Working
Out of order
Out of order
Out of order
N/A
Working
Degraded
Degraded
Out of order
Out of order
Out of order
Working
Working
Working
Working
Out of order
Minor
Minor
Degraded Degraded
Out of order None
Out of order
Working
Working
Working
Out of order
Out of order
Out of order
Out of order
Working
Working
Working
Minor
Warning
Degraded
Out of order
Degraded
Warning
Working
Out of order
Major
Out of order
Major
Out of order
Major
Major
Major
Major
Major
Major
Effect Reported Alarms
None 7101
None 7106
None 7106
The
Possibleoptical transceiver
impact on the is not operational.
connections over 7100
this interface:
The
- voice interface
calls orofdata
the connections
optical transceiver
cannot be
module
established cannot be used for transmission.
The
-The lasermanagement
remote of the optical transceiver module
requested service connectivity cannot
is not available. 7109
cannot be switched on.
be established
- loss of synchronization if the interface is
No
used data
as or clock information
a synchronization is exchanged
source
through
- depending this interface
on use ofofthe optical transceiver
Ethernet
None
module.
interface, the above described impact can 7109
occur for the local BTS and/or other BTS
The following
elements areare
if they thechained
possiblethrough
impactthe on the
connections
Ethernet interface. over this interface of the optical
transceiver
No immediate module:
effect. If at all certificate 7109
-expires
Voice calls
without or data connections
any action cannot be
from operator
established.
due to this fault, secure communication to
-remote
The remote
peers management
may fail. connectivity
cannot be established.
5gNB
- Thereperforms
is loss ofswitchover to another
synchronization if theToP 7108
master
interfaceif available.
is used as a synchronization
source.
7101
7108 RESET NOTIFICATION
BASE STATION (when reset is being
SYNCHRONIZATION PROBLEM
performed)
(Level BTS fault is toggling in the BTS.)
7104 CELL SERVICE PROBLEM (the faulty FSP is
mapped to the cell)
7106 SINGLE RAN BASE STATION PROBLEM (the
faulty FSP is not mapped to any cell)
7115 BASE STATION INFORMATION
Check the active fan alarms and the airflow in the BTS.
1.
RAP Check
unit:the file type according to the file type number
below:
- If the TDM reference signal accuracy and the TRS are in
<fileTypeNumber>
order but following
the RAP unit - is
<fileType>
stillclear
alarming, run the fast tuning
Take the steps to the fault:
with 1WEBUI.
- hwConfigurationFile
- Retry the SW update.
2 - configurationPlanFile
3 - alarm
- If the logFileis still active after the fast tuning is finished,
reset 4 the
- swFile
site. If the problem does not disappear in a few
Take 5 the
minutes, following
- licFile
reset steps to resolve the fault:
the site.
6 - measurementFile
1.
- IfRetry the SW not update.
7 - rnwConfigurationPlanFile
that does help, replace the RAP unit.
2. If11other flash memory-related faults in the alarming
- combinedSiteConfigurationPlanFile
module are simultaneously active, replace the alarming
12 - allConfigurationPlanFile
module.
14 - testResultFile
Note 15that- autoConfReport
if the reason is in the transmission network
17 - measurementPlanFile
synchronization, replacing the faulty unit does not solve the
18 - rnwMetadataFile
problem. Furthermore, the alarm activity (frequent
19 - topologyFile
alarms/cancels) points to instability in the transmission
22 - togglingParFile
network, not to a fault in the unit.
23 - troubleShootingData
[...]
Take the following steps to resolve the fault:
1. Block/unblock RF HW unit
2. If the problem persists, replace the RF HW unit
Note: Perform the steps in the listed order until the fault is
resolved.
1. Reset the BTS.
2. Check the connectivity:
AirScale: Ensure that the module is properly connected to
1. Wait for Secondary Unit reset.
the rack.
2. If it does not help, replace the unit one by one in the
3. Check the SW version on Secondary core if it is the
below order:
same as Primary core.
a. primary unit (ASIK primary)
4. Replace the faulty unit.
b. secondary unit (ASIK secondary) then
To solve this problem, a technician should inspect the optic
c. AMIA subrack (AirScale)
fiber deployment of the RU unit in question. This fault
occurs when a RU is configured with a
fiber optic cable between the RAU and RU that physically
exceeds the maximum length supported. The maximum
To solve this problem, a technician should inspect the optic
length supported will depend on the 5G release in question
fiber deployments of the RU unit in question. This fault
(and changes/increases with different releases). The
occurs when a RU is configured with two fiber optical
physical connections and physical deployment should be
cables to one modem card. The differential between these
checked to see that these lengths are not exceeded. The
fiber optical cables must not exceed 1000m. The physical
Manually reset
technician the RAP.
can then reset the NodeB and software will
connections and physical deployment should be checked
automatically re-compute to see if the fiber lengths are not
to see that these lengths are not exceeded. The technician
within the acceptable differential range.
can then reset the NodeB and software will automatically
re-compute to see if the fiber lengths are not within the
Manually reset
acceptable the RAP.
differential range.
Note: Perform the steps below in the listed order until the
alarm disappears:
1. Check
both if SCTP association
"Autodetect" is established
or both "1000 from the LTE
Mbit/s Full duplex").
eNB.
The fault will be cleared automatically.
2. Check if the eNB is operational.
Check that the configurations for the peer and the Network
Element security policies for corresponding failure
notification.
Related Faults Related Features
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
Yes
Yes
Yes
No
Yes
Yes
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Changes between issues 02 Fault ID
DRAFT and 02A
10
Changed 16
Changed 23
24
26
27
Changed 28
29
30
Changed 94
Changed 95
1806
1811
1815
1817
1818
1819
1850
Changed 1898
1900
1901
1907
1911
1928
1932
1936
1937
New 1981
Changed 2056
New 2906
New 2911
New 2912
New 2913
New 2914
4001
4011
Changed 4019
4026
Changed 4073
4077
4078
4079
4080
4082
4083
4085
4122
4123
4124
4125
4126
4145
Changed 4210
4266
4267
4268
4269
New 4296
New 4298
New 4323
Changed 4350
4352
4385
4411
4414
4415
Changed 4440
4441
4444
4445
4446
Changed 4447
4449
4450
New 4451
4452
4454
4455
4456
4460
4461
4472
4473
New 4478
New 4479
4490
4495
New 4496
New 4497
New 4498
4505
4506
4507
4508
4514
4515
4516
4517
4520
4523
4524
New 4527
New 4544
New 4545
6203
6293
New 6918
New 7309
New 7702
New 7703
New 7900
New 8000
Changed 61029
New 61030
Changed 61050
61074
Changed 61079
61510
61605
61606
New 61616
61618
New 61631
61632
61642
New 61644
New 61645
New 61646
Fault Name Used in Product
SW corrupted 5G BTS
SW fallback 5G BTS
SW fallback 5G BTS
SW fallback 5G BTS
EFaultId_NodebFiberLengthDeploymentExcee 5G BTS
dedAl
EFaultId_RuFiberLengthDifferentialExceededAl 5G BTS
EFaultId_F1SctpEndpointAl 5G BTS
EFaultId_X2SctpSetupAl 5G BTS
EFaultId_F1SctpSetupAl 5G BTS
EFaultId_RapFileTransferFailureAl 5G BTS
EFaultId_NgSctpEndpointAl 5G BTS
EFaultId_NgSctpSetupAl 5G BTS
EFaultId_XnSctpEndpointAl 5G BTS
EFaultId_XnSctpSetupAl 5G BTS
ASIx ASIx
ABIx
ASIx ASIx
ASIx ASIx
ABIx
5GRU
ASIx 5GRU
ASIx
ABIx
ASIx ASIx
ASIx TIME
ASIx ASIx
ASIx 5GRU
ASIx
ASIx 5GRU
ASIx
ABIx
ASIx 5GRU
ASIx
ABIx
ASIx ABIx
5GRU
AMxx
ASIx ABIx
ASIx ABIx
OptIF
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx 5GRU
ASIx 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU, RF 5GRU
ASIx ABIx
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
RU 5GRU
ASIx GNSSE
RAC 5GRAC
ASIx
ABIx
GNSSE
5GRU
ASIx FAN
ASIx ABIx
ASIx Fan
ASIx FAN
ASIx Fan
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx GNSSE
ASIx GNSSE
ASIx GNSSE
ASIx GNSSE
ASIx GNSSE
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx ASIx
ASIx GNSSE
ASIx TOP
ASIx TOP
ASIx (primary unit in Dual ASIx ASIx (secondary unit in Dual ASIx
configuration) configuration)
ASIx (secondary unit in dual core ASIx (secondary unit in dual core configuration)
configuration)
RAC ASIx
ASIx 5GRU
ABIx
ASIx 5GRU
ABIx
RAU gNB-DU
ASIx RAP
ASIx RAP
RAC LTEENB
RAC gNB-CU
RAU gNB-DU
RAC RAP,ASIx
ASIx ASIx
RAU gNB-DU
RAU gNB-DU
RAC gNB-CU
RAC gNB-CU
RAC gNB-CU
RAC RAC
RAC RAC
ASIx ASIx
ASIx ASIx
RAC gNB-CU
RAC SERVEDAMF
RAC SERVEDAMF
RAC GNBADJGNB
RAC GNBADJGNB
ASIx 5GRU
ASIx ASIx
RAC NRDU
ASIx ASIx
RAU,RU SFP
RAU,RU SFP
RAC LTEENB
RAC gNB-CU-UP
ASIx ETHLK,SFP
ASIx SFP
RAC BFD
RAC BFD
ASIx RAP
ASIx TOP
FCT IPIF
4082: Start
Source unit has reached the maximum
number of reset attempts, that is, the
source unit cannot successfully finish
start-up after the SW update.
4083:
Source unit requests SW fallback
because of a critical problem that
occurred during SW update, that is,
configuration data migration failed.
4085:
Transport SW on the source unit
indicates a need for software fallback.
4082: Start
Source unit has reached the maximum
number of reset attempts, that is, the
source unit cannot successfully finish
start-up after the SW update.
4082: Start
Source unit has reached the maximum
4083:
number of reset attempts, that is, the
Source unit requests SW fallback
source unit cannot successfully finish
because of a critical problem that
start-up after the SW update.
The fault during
occurred indicates
SWpoor GPSthat
update, antenna
is, Start / Cancel
installation.
configuration data migration failed.
4083:
Source unit requests SW fallback
4085:
because of a critical problem that
Transport
The SW on the
GPS during
receiver source unit
is update,
running a site/self Start / Cancel
occurred SW that is,
indicates
survey. a need for software fallback.
configuration data migration failed.
4085:
Transport
There is noSW on the position
accurate source unit
stored in Start / Cancel
indicates a
the EEPROM. need for software fallback.
Probable causes:
A requested certificate could not be Start / Cancel
- The optical transceiver is defective.
retrieved from the certificate authority
(CA).
Note: The unit and interface variables
A requested certificate could not be
($U,$IF) will be replaced by appropriate
renewed from the certificate authority
The alarm Example:
hardware. is raised ifunit-FSM,
the BFD state for
interface Start / Cancel
(CA).
the
EIF1. session is not AdminDown and,
nevertheless, no BFD packet is received
A requested certificate could not be
at the local end during the detection time.
retrieved as the number of certificates
$BFDID indicates the BFD identifier.
The alarmfrom
received is raised if the server
repository BFD state (RA)ofor Start / Cancel
the session
certificate is not AdminDown
authority (CA) are more andthan
the
Example for alarm text:
BFD packet from the far end contains the
expected.
"BFD-10 down in ingress"
diagnostic code = 'Control Detection
The source and destination IP addresses
Time
A Expired'certificate
requested and no BFD could down Ingress
not be
This
will befault is raisedinwhen
displayed alarmthe Vendor
diagnostic BTS
info Start / Cancel
alarm
stored isinpresent.
the remaining storage available
certificate
field as below:is about to expire. The period
on the BTS. Operator
of notification in advance cleanup (e.g. via
is configurable
"Source IP addr $BFDSCRIPADDR, Dest
Example
site managerfor alarm
or text: of old, unused
NetAct)
from
IP addr1 day to 4999 days with default 90
$BFDDESTIPADDR"
"BFD-10
trust down in egress"
days.chains may be required.
The network
source and element storesIP
destination trust anchors
addresses Start / Cancel
for
will
Note:its own
beFor trust chain
displayed
RAC, in alarm
this andisdiagnostic
fault for peers.
raised info
only for
When
field asitsbelow:
the automated own oroperation
any trusttriggered
anchors by are
about
"Source
system, to for
expire
IP e.g.,or$BFDSCRIPADDR,
addr are expired,
automatic CMP this
keyalarm
Dest
is
IP sent.
addr
update $BFDDESTIPADDR"
(KUR). But not for the manual
The reference clock monitoring has Start / Cancel
operations,
detected a loss for e.g.,
of ToP manual CMP clock
reference IR or
CMP KUR triggered by operator.
signal received from the master clock
behind $IP.
- The BTS does not receive a reply from
During the IP address configuration, the Start / Cancel
ToP Master within a certain time (5 sec)
BTS tests the direct attached network
in which it has sent a sync request
whether the other already configured
message.
node on the network uses already the
- The BTS receives granted message
same IPv6 addresses on their network IP
A specific
rates from BTS
ToP local
Masteroperator account
(sync message Start / Cancel
interfaces. The DAD (Duplicate address
has
rate,been
delaylocked.
message rate), that does not
detection) detects those duplicated IPv6
The
match number of failed rate
the requested loginby
attempts
BTS. for a
addresses and prohibits the operation of
BTS local operator account has
this IPv6 address in the BTS. The Alarm
exceeded the threshold, and the account
The alarmthe
contains is corresponding
raised when the IKEaddress Start / Cancel
IPv6
has been locked on the BTS. No further
authentication
and the interface credentials
on whichprovided by
the address
logins are permitted for this account until
the
waspeer are not For
configured. valid.
each DAD event a
it is unlocked.
separate reporting shall be indicated.
The alarm is raised, if IKE parameters Start / Cancel
are not matching with the peer proposal.
It can happen due to following two
failures
--> When the 5G gNB sends or receives
This alarm is raised when the Network Start / Cancel
a failure notification as response
Element sends or receives the following
to an IKE_SA_INIT request message.
notification
The failure notifications includes:
as a response to an IKE_AUTH or
- NO_PROPOSAL_CHOSEN
CREATE_CHILD_SA request message.
- INVALID_SYNTAX
The failure notifications includes the
- INVALID_MAJOR VERSION
following:
- INVALID _IKE_SPI
- NO_PROPOSAL_CHOSEN
- INVALID_MESSAGE_ID
- TS_UNACCEPTABLE
-
- INVALID_SYNTAX
UNSUPPORTED_CRITICAL_PAYLOAD
- INVALID_MAJOR VERSION
or FAILED_CP_REQUIRED
- INVALID _IKE_SPI
--> When the 5G gNB sends or receives
- INVALID_MESSAGE_ID
a failure notification as response
-
to an IKE_AUTH request message.The
UNSUPPORTED_CRITICAL_PAYLOAD
Unit Status Unit Status Attributes
Working
Working
Out of order
Out of order
Out of order
Working
Working
Working
Working
Out of order
Out of order
Out of order
Out of order
Out of order
Out of order
Degraded
Out of order
Out of order
Out of order
Out of order
Degraded
Working
Working
Out of order
Out of order
Out of order
N/A
Working
Degraded
Degraded
Out of order
Out of order
Out of order
Working
Working
Working
Working
Out of order
Out of order
Critical
Out of order
Minor
Minor
Degraded Degraded
Degraded
Degraded
Major
Out of order
Out of order
Degraded
Degraded
Degraded None
Working
Minor
Out of order
Working
Out of order
Out of order
Out of order
Working
Out of order
Out of order
Out of order
Out of order
Working
Working
Working
Minor
Warning
Degraded
Out of order
Degraded
Degraded
Out of order
Degraded
Warning
Working
Out of order
Major
Out of order
Major
Out of order
Major
Degraded
Degraded
Major
Major
Minor
Major
Major
Major
Effect Reported Alarms
None 7106
None 7106
7101
7108 RESET NOTIFICATION
BASE STATION (when reset is being
SYNCHRONIZATION PROBLEM
performed)
(Level BTS fault is toggling in the BTS.)
7104 CELL SERVICE PROBLEM (the faulty FSP is
mapped to the cell)
7106 SINGLE RAN BASE STATION PROBLEM (the
faulty FSP is not mapped to any cell)
7115 BASE STATION INFORMATION
Check the active fan alarms and the airflow in the BTS.
1.
RAP Check
unit:the file type according to the file type number
below:
- If the TDM reference signal accuracy and the TRS are in
<fileTypeNumber>
order but following
the RAP unit - is
<fileType>
stillclear
alarming, run the fast tuning
Take the steps to the fault:
with 1WEBUI.
- hwConfigurationFile
- Retry the SW update.
2 - configurationPlanFile
3 - alarm
- If the logFileis still active after the fast tuning is finished,
reset 4 the
- swFile
site. If the problem does not disappear in a few
Take 5 the
minutes, following
- licFile
reset steps to resolve the fault:
the site.
6 - measurementFile
1.
- IfRetry the SW not update.
7 - rnwConfigurationPlanFile
that does help, replace the RAP unit.
2. If11other flash memory-related faults in the alarming
- combinedSiteConfigurationPlanFile
module are simultaneously active, replace the alarming
12 - allConfigurationPlanFile
module.
14 - testResultFile
Note 15that- autoConfReport
if the reason is in the transmission network
17 - measurementPlanFile
synchronization, replacing the faulty unit does not solve the
18 - rnwMetadataFile
problem. Furthermore, the alarm activity (frequent
19 - topologyFile
alarms/cancels) points to instability in the transmission
22 - togglingParFile
network, not to a fault in the unit.
23 - troubleShootingData
[...]
Take the following steps to resolve the fault:
1. Block/unblock RF HW unit
2. If the problem persists, replace the RF HW unit
Note: Perform the steps below in the listed order until the
alarm disappears:
If
theGPS is configured
switch port that isas a reference
connected clock,toperform
directly the
the gNB-DU
following:
(for example, they are
1. Check the GPS receiver installation.
2. Check
both the GPSor
"Autodetect" receiver status.
both "1000 Mbit/s Full duplex").
3. Check the connection between the GPS receiver and
Check the gNB_CU Cplane logs to identify the root cause.
ASIx.
Note: Perform the steps below in the listed order until the
alarm disappears:
both
Check"Autodetect" or both
the gNB-Cu-UP "1000logs
Cplane Mbit/s Full duplex").
to identify the root
cause.
Check that the configurations for the peer and the Network
Element security policies for corresponding failure
notification.
Related Faults Related Features
5GC000392: IPsec on F1
5GC000264: IPsec on Backhaul
Restriction status
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
Yes
No
No
No
No
No
No
No
No
No
Yes
Yes
Yes
Yes
No
Yes
Yes
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No