Unit 5: Management Styles and Qualities
Pages: 67-75
What is management?
Management is the art of knowing what you want to do and then seeing that
it is done in the best and cheapest way.
Frederick Winslow Taylor
(1856 –1915) American mechanical engineer and management consultant
Define management in your own words.
Discuss
1. What does it take to be a good manager?
2. “Managers are born, not made.” – Do you agree with this statement and
why (not)?
3. What qualities and personal characteristics should a good manager
have? Brainstorm your ideas.
4. What characteristics a manager SHOULD NOT have? Why?
(look at page 74 for ideas if you have to)
Managerial roles
Brainstorming
Think of some other words and expressions to complete the
following sentence:
Managers _____.
(e.g. set objectives)
Suggested answers:
Managers…
allocate (human, financial, physical and informational) resources
delegate tasks / authority
plan the budget
organize human resources
lead
etc.
Describe the pyramid. Match the roles to a management
level.
a) Supervise employees
b) Set objectives
c) Oversee first line managers
d) Coordinate activities
e) Involved in day-to day operations
f) Report to top management
g) Plan and make decisions
h) Develop and implement activities
i) Report to middle managers
j) Scan environment
k) Allocate resources
Key
Match the management / leadership style with the
right picture. Explain.
Skim the text on page 68 and decide if these statements
are true or false:
The text is about the qualities of a good manager. F
The text gives advice on what management style a manager should
choose. F
The text gives the advantages and disadvantages of each
management function. F
Being a consultative manager is the best option. F
Management styles can be culture-dependant. T
Women make better managers because of their people skills. T
Read the text in detail and find synonyms for the
following words:
Paragraphs 1, 2, 3, 4:
to deal with = to handle
general (adj.) = overall
tolerant, permissive = hands-off
to hand over power to sb. = to delegate authority
authorisation/ authority = empowerment
Paragraphs 5, 6:
lower ranking workers = subordinates
control, overseeing (n.) = supervision
never-ending, continuous (adj.) = constant
eventually, in the end (adv.) = ultimately
Paragraphs 7, 8:
lazy (adj.)= idle
to help (v.)= to aid
instructions, advice (n.)= guidance
to be likely to, to be liable to = to be inclined
EXERCISES
Page 69 – 71
Reading comprehension (KEY)
p.69, ex.1 P.69, ex.2
1. F 1. overall
2. T 2. to delegate
3. to fail
3. F
4. x*
4. T
5. ultimately
5. F
6. democratic
7. consensus
8. to aid
9. appropriate
*U najnovijem izdanju knjige četvrta
i deseta reč imaju svoje sinonime. 10. x*
Reading comprehension (KEY)
P.69, ex.3
1. A
2. H
3. H
4. D
5. D
6. H/A
7. D
Focus on vocabulary, p. 70, ex. I
1. C 1) utilize resources
2. B 2) assign duties
3. F 3) perform activities
4. D 4) delegate authority
5. A 5) handle problems
6. G 6) meet deadlines
7. E 7) accomplish a goal
8. I 8) show leadership
9. J
9) supervise employees
10. H
10) make decisions
p.71. ex. 2
had laid / laid
laid
lay
lying
laying
p. 71. ex. 3 (KEY)
1. hands-on
2. supportive
3. natural leader
4. goal-oriented
5. proactive
6. pragmatic
7. reliable
8. flexible
9. team player
10. punctual
Additional exercise –adjectives with opposite meaning
1. tidy 1. untidy
2. intelligent 2. unintelligent
3. polite 3. impolite
4. loyal 4. disloyal
5. reliable 5. unreliable
6. honest 6. dishonest
7. literate 7. illiterate
8. predictable 8. unpredictable
9. acceptable 9. unacceptable
10. touched 10. untouched
11. disinterested / uninterested
11. interested
12. unselfish
12. selfish
13. inaccurate
13. accurate