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Unit 5 - Management Styles and Qualities

Managers perform various roles at different levels of management. Lower level managers are involved in day-to-day operations and supervising employees, while middle managers oversee first line managers, coordinate activities, and report to top management. Top managers plan and make decisions, allocate resources, and set objectives for the organization. The text discusses different management styles including autocratic, democratic, and laissez-faire styles. It notes that management styles can be culture-dependent and there is no single best style. A manager's personal qualities and characteristics are also important for effectiveness.

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0% found this document useful (0 votes)
127 views19 pages

Unit 5 - Management Styles and Qualities

Managers perform various roles at different levels of management. Lower level managers are involved in day-to-day operations and supervising employees, while middle managers oversee first line managers, coordinate activities, and report to top management. Top managers plan and make decisions, allocate resources, and set objectives for the organization. The text discusses different management styles including autocratic, democratic, and laissez-faire styles. It notes that management styles can be culture-dependent and there is no single best style. A manager's personal qualities and characteristics are also important for effectiveness.

Uploaded by

Jelena Kojic
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Unit 5: Management Styles and Qualities

Pages: 67-75
What is management?

Management is the art of knowing what you want to do and then seeing that
it is done in the best and cheapest way.
Frederick Winslow Taylor
(1856 –1915) American mechanical engineer and management consultant

Define management in your own words.


Discuss
1. What does it take to be a good manager?
2. “Managers are born, not made.” – Do you agree with this statement and
why (not)?
3. What qualities and personal characteristics should a good manager
have? Brainstorm your ideas.
4. What characteristics a manager SHOULD NOT have? Why?
(look at page 74 for ideas if you have to)
Managerial roles
Brainstorming

 Think of some other words and expressions to complete the


following sentence:

Managers _____.
(e.g. set objectives)
Suggested answers:
 Managers…
 allocate (human, financial, physical and informational) resources
 delegate tasks / authority
 plan the budget
 organize human resources
 lead
 etc.
Describe the pyramid. Match the roles to a management
level.
a) Supervise employees
b) Set objectives
c) Oversee first line managers
d) Coordinate activities
e) Involved in day-to day operations
f) Report to top management
g) Plan and make decisions
h) Develop and implement activities
i) Report to middle managers
j) Scan environment
k) Allocate resources
Key
Match the management / leadership style with the
right picture. Explain.
Skim the text on page 68 and decide if these statements
are true or false:
 The text is about the qualities of a good manager. F
 The text gives advice on what management style a manager should
choose. F
 The text gives the advantages and disadvantages of each
management function. F
 Being a consultative manager is the best option. F
 Management styles can be culture-dependant. T
 Women make better managers because of their people skills. T
Read the text in detail and find synonyms for the
following words:
 Paragraphs 1, 2, 3, 4:
 to deal with = to handle
 general (adj.) = overall
 tolerant, permissive = hands-off
 to hand over power to sb. = to delegate authority
 authorisation/ authority = empowerment
 Paragraphs 5, 6:
 lower ranking workers = subordinates
 control, overseeing (n.) = supervision
 never-ending, continuous (adj.) = constant
 eventually, in the end (adv.) = ultimately
Paragraphs 7, 8:
 lazy (adj.)= idle
 to help (v.)= to aid
 instructions, advice (n.)= guidance
 to be likely to, to be liable to = to be inclined
EXERCISES
Page 69 – 71
Reading comprehension (KEY)
p.69, ex.1  P.69, ex.2
1. F 1. overall
2. T 2. to delegate
3. to fail
3. F
4. x*
4. T
5. ultimately
5. F
6. democratic
7. consensus
8. to aid
9. appropriate
*U najnovijem izdanju knjige četvrta
i deseta reč imaju svoje sinonime. 10. x*
Reading comprehension (KEY)
 P.69, ex.3
1. A
2. H
3. H
4. D
5. D
6. H/A
7. D
Focus on vocabulary, p. 70, ex. I
1. C 1) utilize resources
2. B 2) assign duties
3. F 3) perform activities
4. D 4) delegate authority
5. A 5) handle problems
6. G 6) meet deadlines
7. E 7) accomplish a goal
8. I 8) show leadership
9. J
9) supervise employees
10. H
10) make decisions
p.71. ex. 2
 had laid / laid
 laid
 lay
 lying
 laying
p. 71. ex. 3 (KEY)
1. hands-on
2. supportive
3. natural leader
4. goal-oriented
5. proactive
6. pragmatic
7. reliable
8. flexible
9. team player
10. punctual
Additional exercise –adjectives with opposite meaning
1. tidy 1. untidy
2. intelligent 2. unintelligent
3. polite 3. impolite
4. loyal 4. disloyal
5. reliable 5. unreliable
6. honest 6. dishonest
7. literate 7. illiterate
8. predictable 8. unpredictable
9. acceptable 9. unacceptable
10. touched 10. untouched
11. disinterested / uninterested
11. interested
12. unselfish
12. selfish
13. inaccurate
13. accurate

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