SESSION PLAN
Course Code: 101 Course Title: Principles and Practices of Management and Organizational Behaviour
Semester: 3 Course Type: Core/Optional Credits: 3
Program: Hospital Management
Course Faculty: Dr. SANJANA MONDAL
Institute: RAMAKRISHNA SARADA MISSION VIVEKANANDA VIDYABHAVAN
Date of Submission:31-01-2021
COURSE DESCRIPTION
This course will teach students the management theories, evolution of management over the years and few basic concepts without going into the
details. After studying this course, the students will develop an understanding about how organizations work and find it easier to grasp the
intricacies of other management areas such as finance, marketing, strategy etc. which will be taken up in future terms.
COURSE OBJECTIVES
To demonstrate the relevance knowledge and evolution of management thoughts
To describe the effective management of planning, organizing, directing, and controlling related to the internal and external environment.
To learn various organizational behavioural aspects
To understand the importance of structure and types and organization in the field of Management.
To learn issues of ethics and social responsibility of managers
To demonstrate an understanding of leadership concepts in an organization.
LEARNING OUTCOMES
1) Enable the students to understand the importance of Management as a discipline
2) Understanding and clarity on the role, functions and responsibility of Managers
On successful completion of this course, students will be able to:
• understand theoretical aspects, process and principles, scope of management(L2)
• analyze how the field of management has evolved and its major contributions(L4)
• analyze and apply critical role of managers in modern organizational settings(L3 & L4)
• illustrate and evaluate the importance of planning, organizing, directing and controlling in decision making(L4 & L5)
Total
Unit No. of lesson Lesson Contents
lesson
Introduction to Management: nature, scope, purpose, importance and functions of
management; Management as an art, science & profession; Managers at work place:
Management who are managers and where do managers work? (Levels of management); Why are
1 8 + 1 tutorial 9 managers work? What do managers do? (Management functions, process & roles);
Theory
Management Vs Administration; Management history: early management, Classical
approach (scientific & general administrative theories), behavioral approach,
Quantitative approach, Contemporary approaches. Social Responsibility of Managers
What is planning? Nature of planning, why do managers plan? Type plans;
Planning work Management by objectives); Planning process and premises; decision making process,
activities approaches to decision making, types of decision, and decision making conditions,
decision making biases and errors.
8
3+4=7 +
2 Designing organizational structure: meaning of organizing, organization and
1 tutorial=8
Organizational organizational design; six elements of organizational design (Work specialization,
Design departmentalization, chain of command, span of control, centralization and
decentralization, Organizational structure (Simple Structure, Functional Structure,
Divisional Structure, Matrix Structure, and team structure). Staffing: meaning,
importance and process.
Meaning, nature, scope and importance of directing, elements of directing
4+2=6 (supervision, motivation, leadership, communication); Leadership: nature and
3 8 Directing
+1 tutorial=7 importance, leadership Vs management; Trait, behavioral and contingency approaches
to leadership; Leadership styles.
Meaning, nature and importance, the control process, and techniques of controlling,
tools for controlling organizational performance (feedforward, concurrent, and
Controlling
feedback controls, financial controls, information controls, the balanced scorecard,
benchmarking).
Introduction, Personality, Perception, Learning and Reinforcement, Motivation,
Organization
4 8+ 2 tutorial 10 Group Dynamics, Power & Influence, Work Stress and Stress Management,
Behaviour:
Managing Cultural Diversity.
Managerial Ethics and Business, Ethics of Marketing & advertising, Ethics of Finance &
5 4 + 1 tutotial 5 Accounting, Business and Social Responsibility, International Standards, Corporate
Ethics
Governance, Corporate Citizenship, Corporate Social Responsibility
Tota
40
l
Sessio Tutorial Unit / Topic to be Discussed/Assessment to Tools planned
n Module be conducted*
1. Unit I Introduction to Management: PPT, Interactive Session
nature, scope, purpose, importance 1. Read: Robbins, S. P., & Coulter, M.
and functions of management; (2018). Management 14e. Pearson India.
Management as an art, science &
profession; Managers at work
place: who are managers and
where do managers work?
2. Unit 1 Levels of management; Why are PPTs
managers work? What do Robbins, S. P., & Coulter, M. (2018). Management
managers do? (Management 14e. Pearson India.
functions, process & roles);
Management Vs Administration;
3. Unit 1 Management history: early PPT
management, Classical approach Interactive Session
(scientific & general administrative
theories)
4. Unit 1 Management history: early PPT
management, Classical approach Interactive Session
(scientific & general
administrative theories)
5. Unit 1 Management history: early PPT
management, Classical approach Interactive Session
(scientific & general
administrative theories)
6. Unit 1 Behavioral approach PPT
Discussion
7. Unit 1 Quantitative approach, Readings:
PPT, Discussion
8. Unit 1 Contemporary approaches and PPT, Read: Principles of Management Text ans
Social Responsibility of Managers Cases, Dipak Kumar Bhattacharyya, Pearson
Publication, ISBN 978-317-5421-4
9. Tutorial Unit 1 Revision and Problem Solving
1
10. Unit 2 What is planning? Nature of PPT, Read: Principles of Management Text ans
planning, why do managers plan? Cases, Dipak Kumar Bhattacharyya, Pearson
Type plans; Management by Publication, ISBN 978-317-5421-4
objectives
11. Unit 2 Planning process and premises; PPT
Group Activity
12. Unit 2 Decision making process, PPT
approaches to decision making,
13. Unit 2 types of decision, and decision PPT
making conditions, decision
making biases and errors.
14. Unit 2 Designing organizational structure: Quiz 2/ Unit Test- 20 mins 10 marks
meaning of organizing, Date: 24th August
organization and organizational
design;
15. Unit 2 six elements of organizational Reading: Does Management Really Work
design (Work specialization, PPT
departmentalization, chain of Interactive sessions
command, span of control,
centralization and decentralization,
Organizational structure (Simple
Structure, Functional Structure,
Divisional Structure Matrix
Structure, and team structure).
Staffing: meaning, importance and
process.
16. Unit 2 six elements of organizational Reading: Does Management Really Work
design (Work specialization, PPT
departmentalization, chain of Interactive sessions
command, span of control,
centralization and decentralization,
Organizational structure (Simple
Structure, Functional Structure,
Divisional Structure Matrix
Structure, and team structure).
Staffing: meaning, importance and
process.
17. Unit 2 six elements of organizational Reading: Does Management Really Work
design (Work specialization, PPT
departmentalization, chain of Interactive sessions
command, span of control,
centralization and decentralization,
Organizational structure (Simple
Structure, Functional Structure,
Divisional Structure Matrix
Structure, and team structure).
Staffing: meaning, importance and
process.
18. Tutorial Unit 2
2
19. Unit 3 Meaning, nature, scope and Classroom Discussion
importance of directing, elements PPT
of directing (supervision,
motivation, leadership,
communication);.
20. Unit 3 Leadership: nature and importance, PPT
leadership Vs management; Interactive Session
21. Unit 3 Leadership: nature and importance, PPT
leadership Vs management; Interactive Session
22. Unit 3 Trait, behavioral and contingency PPT
approaches to leadership; Readings: Harvard Business Review Manager's
Leadership styles Handbook: The 17 Skills Leaders Need to Stand
Out
23. Unit 3 Trait, behavioral and contingency
approaches to leadership;
Leadership styles
24. Unit 3 Meaning, nature and importance,
the control process, and PPT
techniques of controlling Quiz / unit test 10 marks 20 mins- Date: 15th Sep
25. Unit 3 Tools for controlling Brainstorming session
organizational performance Hands on exercise and Case discussion
(feedforward, concurrent, and
feedback controls. Haier: Management Control on a Tactical Level
26. Unit 3 Financial controls, information PPT
controls, the balanced scorecard, Interactive session
benchmarking).
27. Tutorial
3
28. Unit 4 Introduction, Personality, PPT
Perception, Learning and Interactive session
Reinforcement,
29. Introduction, Personality, PPT
Perception, Learning and Interactive session
Reinforcement,
30. Introduction, Personality, PPT
Perception, Learning and Interactive session
Reinforcement,
31. Unit 4 Motivation, Group Dynamics, PPT
Power & Influence, Interactive session
Reading: The Secrets of Great Teamwork
32. Motivation, Group Dynamics, PPT
Power & Influence, Interactive session
Reading: The Secrets of Great Teamwork
33. Unit 4 Work Stress and Stress PPT
Management, 20 Mins in class Quiz/ Unit Test Date: 6th Oct
34. Unit 4 Managing Cultural Diversity. PPT
35. Tutorial Revision and Discussion on Readings “Communicating, Negotiating, and Resolving
4 Conflicts across Cultures”
36. Unit 5 Ethics and Business, Ethics of PPT
Marketing & advertising, Ethics Interactive session
of Finance & Accounting,
37. Unit 5 Business and Social PPT
Responsibility, International
Standards,
38. Unit 5 Business and Social PPT
Responsibility, International
Standards,
39. Unit 5 Corporate Governance, PPT
Corporate Citizenship, Corporate Interactive Session
Social Responsibility.
40. Tutorial Revision and Problem Solving
5
Home Assignments:
The topic for class discussion will be mentioned beforehand and students should be ready to discuss these topics (in groups) in class. Students
are required to meet in groups before coming to class and prepare on the topic. Few topics are mentioned below as examples. Instructor can add
or change any topic as per requirement.
1. Topic: Corporate social responsibility (CSR) and HRM implications: What does it mean to be socially responsible within an increasingly
financially driven market economy?
2. Topic: Leaders are Born, Not Made! The debate
Text Books:
1. Richard L. Daft, Understanding the Theory and Design of Organizations
Reference Books:
2. Robbins, S. P., & Coulter, M. (2018). Management 14e. Pearson India.
3. Stephen P. Robbins, Timothy A. Judge, Neharika Vohra, Organizational Behavior
Readings:
1. “Does Management Really Work?” Nicholas Bloom, Raffaella Sadun, John Van Reenen.
2. “The Secrets of Great Teamwork.”. Martine Haas, Mark Mortensen.
3. “Communicating, Negotiating, and Resolving Conflicts across Cultures” David C. Thomas, Kerr Inkson
4. Harvard Business Review Manager's Handbook: The 17 Skills Leaders Need to Stand Out, Harvard Business Review
Case:
“Haier: Management Control on a Tactical Level”, Emily Ho, Amy Lau, Jun Han
EVALUATION PATTERN FOR INTERNAL ASSESSMENT
ASSESMENT NO. OF TOTAL WEIGHTAGE
COMPONENTS EVALUATION
QUIZ TEST 1 10
CLASS 1 5
PARTICIPATION
PROJECT & 1 15
PRESENTATION
END 1 70
TERM(EXTERNAL)
