DEPARTMENT HIERARCHY

<< JOB DESCRIPTIONS >>

1- HEAD OF SUPPLY CHAIN & LOGISTICS

2- SUPPLY CHAIN MANAGER
3- SUPPLY CHAIN SPECILIST
4- LOGISTICS MANAGER
5- LOGISTICS SPECILIST
6- DEMAND PLANNING MANAGER
7- DEMANAD PLANNING SPECILIST
 Head of Supply Chain and Logistics

Role:

As a head of supply chain & logistics, you'll be responsible for designing and implement
strategy for all logistics activities, including warehousing, transportation, and order
fulfillment of our products. Among other responsibilities, you may be tasked with building
and maintaining relationships with 3PL partners, developing a core carrier program across
all modes of transportation, overseeing trade compliance activities, and measuring the
effectiveness of relevant supply chain and logistics partners. Your goal? Optimize
PETRABRANDS & KHAOS BEAUTY’s supply chain operations for maximum efficiency and
scalability.

The head of supply chain & logistics will have experience owning supply chain initiatives and
bring a working knowledge of distribution and fulfillment operations, domestic and
international transportation processes across various modes, inventory control, and
customs/FDA compliance. As the Head of Supply Chain and Logistics, you will play a crucial
role in the success of the company. You will be expected to set ambitious goals for the
department, monitor progress, and adjust strategies as needed to ensure that the company
meets its supply chain and logistics objectives.

Responsibilities:

1. Developing and executing strategies to achieve key objectives for logistics,

warehousing, shipping, and trade compliance across the company.
2. Building and managing partnerships with external partners such as transportation,
3PL/warehousing, and distribution partners to ensure timely order fulfillment,
delivery, receiving, and reverse logistics services.
3. Overseeing the day-to-day activities of the team responsible for managing inventory
control, transportation and trade compliance, distribution and fulfillment systems,
and optimization projects.
4. Creating and deploying a standardized and optimized inbound and outbound
logistics network that minimizes total system cost and maximizes profitability while
providing excellent customer service.
5. Continuously refining long-term strategy to drive changes and improvements in unit
costs, performance metrics, and key performance indicators across the entire supply
chain.
6. Serving as the subject matter expert for all supply chain operations on a day-to-day
basis, ensuring that all shipments meet or exceed lead time and cost expectations.
7. Identifying new providers who can meet new needs or deliver cost compression or
lead time reductions and overseeing the strategy of new carrier onboarding.
8. Collaborating with cross-functional stakeholders to resolve data discrepancies,
report needs and Supply Chain KPIs, develop required SOPs, and take on any other
initiative that prevents and solves operational issues, implementing solutions as
needed.
9. Leading and managing a team of supply chain and logistics professionals to achieve
operational excellence and meet organizational goals.
10. Developing and implementing effective inventory management systems and
processes to optimize inventory levels, minimize stock-outs, and reduce holding
costs.
11. Establishing and maintaining relationships with key suppliers and vendors,
negotiating contracts and pricing, and monitoring supplier performance.
12. Monitoring and analysing supply chain performance metrics to identify areas for
improvement and implementing corrective actions as needed.
13. Developing and implementing transportation and distribution strategies that ensure
timely delivery of products while minimizing costs.
14. Managing compliance with international trade regulations, tariffs, and customs
requirements.
15. Conducting risk assessments and developing risk mitigation strategies to minimize
supply chain disruptions.
16. Creating a cloud-based data and forecasting system that is easily accessible to all
stakeholders at any time
17. Developing and implementing disaster recovery plans to ensure business continuity
in the event of supply chain disruptions or other emergencies.
 18. Staying up to date with industry trends and best practices in supply chain and
logistics management and implementing changes to improve organizational
performance.
19. Collaborating with other functional areas such as sales, marketing, and finance to
ensure alignment and achieve overall business objectives.
20. Collaborating with finances to ensure the timely payment of purchases and refunds

Experience & Skills:

1. Armed with a minimum 10–12 years of experience managing supply chain

organizations with either in-house or 3rd party distribution operations, all modes of
transportation, and supporting vendors, with a particular skill for leading RFPs and
negotiations 
2. Equipped with a minimum bachelor’s degree in business, logistics, supply chain
management, or a related field
3. Well-versed in supply chain processes, both domestic and international, as well as
end-to-end vendor management
4. Backed by a solid understanding of imports and transportation across all modes, plus
a working knowledge of trade preference programs, commercial terms, INCO terms,
and cost drivers within each mode
5. Must have extensive knowledge on warehouse management systems (WMS)—extra
credit for those with experience in standalone systems, ERP modules or cloud-based
6. Must have knowledge of Power BI and can develop reporting structure
7. A strong task juggler that has no problem staying calm under pressure
8. An analytical thinker with borderline neurotic attention to detail
9. A resourceful self-starter with a “can-do” attitude
10. Collaborative, emotionally intelligent, and relentlessly positive
11. Proficient in Microsoft Office: Word, Excel, PowerPoint, and Access
12. Must have at least 5 years of working experience of ERP / CRM and AI reporting tools

Additional Skills:
 1. Strategic Planning: The head of supply chain and logistics must possess the ability to
develop, implement, and execute long-term strategic plans that align with the
organization's overall business objectives.
2. Risk Management: The head of supply chain and logistics must be able to identify,
assess, and manage risks related to supply chain operations. This includes
understanding the impact of disruptions, developing contingency plans, and ensuring
the resilience of the supply chain.
3. Supplier Relationship Management: The head of supply chain and logistics must be
able to build and maintain strong relationships with suppliers, negotiate contracts,
and manage supplier performance to ensure consistent quality, cost, and delivery.
4. Supply Chain Optimization: The head of supply chain and logistics must have
expertise in supply chain optimization techniques, including inventory management,
demand forecasting, transportation planning, and warehouse optimization.
5. Continuous Improvement: The head of supply chain and logistics must be able to
identify opportunities for continuous improvement in supply chain operations,
implement best practices, and drive efficiencies.
6. Team Leadership: The head of supply chain and logistics must be able to lead,
motivate, and develop a high-performing team of supply chain professionals.
7. Data Analytics: The head of supply chain and logistics must possess the ability to
analyse large amounts of data, draw insights, and make informed decisions to
optimize supply chain operations.
8. Compliance and Regulatory Affairs: The head of supply chain and logistics must be
knowledgeable about relevant regulations, standards, and compliance requirements,
and ensure that the organization meets all legal and ethical obligations.
9. Cross-functional Collaboration: The head of supply chain and logistics must be able
to collaborate with other departments, such as procurement, manufacturing, and
sales, to ensure that supply chain operations are aligned with overall business
objectives.
10. International Trade: The head of supply chain and logistics must possess a deep
understanding of international trade regulations and requirements, including
customs, tariffs, and export/import regulations

Technical Skills:
1. Supply Chain Technology: The head of supply chain and logistics must have expertise
in supply chain technologies such as enterprise resource planning (ERP),
transportation management systems (TMS), warehouse management systems
(WMS), and electronic data interchange (EDI).
2. Lean Six Sigma: The head of supply chain and logistics should be knowledgeable in
the Lean Six Sigma methodology and possess skills in statistical process control,
process improvement, and waste reduction.
3. Logistics Engineering: The head of supply chain and logistics should possess
knowledge of logistics engineering, including material handling, transportation, and
facility design.
4. Inventory Optimization: The head of supply chain and logistics should possess skills
in inventory optimization techniques such as safety stock analysis, reorder point
calculation, and lead time reduction.
5. Supply Chain Network Design: The head of supply chain and logistics should have
knowledge of supply chain network design, including the optimization of
transportation routes, facility location, and inventory placement.
6. Quality Management: The head of supply chain and logistics should possess
knowledge of quality management techniques such as total quality management
(TQM), statistical process control (SPC), and quality assurance (QA).
7. Data Science: The head of supply chain and logistics should possess data science
skills such as data visualization, data modelling, and data mining to improve supply
chain performance.
8. Environmental Sustainability: The head of supply chain and logistics should have
knowledge of environmental sustainability practices, including carbon footprint
reduction, green packaging, and renewable energy sourcing.
9. Contract Negotiation: The head of supply chain and logistics should possess skills in
contract negotiation, including the ability to identify key terms and conditions,
evaluate proposals, and negotiate favourable terms for the organization.
10. Process Automation: The head of supply chain and logistics should have knowledge
of process automation tools such as robotic process automation (RPA) and artificial
11. Supply Chain Analytics: The head of supply chain and logistics should possess skills in
supply chain analytics, including the ability to collect, analyse, and interpret data to
identify trends, optimize operations, and make informed decisions.
12. Supply Chain Security: The head of supply chain and logistics should possess
knowledge of supply chain security practices, including risk assessment, security
protocols, and compliance with security regulations.
13. Internet of Things (IoT): The head of supply chain and logistics should have
knowledge of IoT technologies, including the use of sensors and data analytics to
monitor and improve supply chain performance.
14. Cloud Computing: The head of supply chain and logistics should have knowledge of
cloud computing technologies, including the use of cloud-based platforms for data
storage, analytics, and collaboration.
15. Big Data Analytics: The head of supply chain and logistics should possess knowledge
of big data analytics tools and techniques, including the use of machine learning
algorithms, natural language processing (NLP), and predictive modelling to optimize
supply chain operations.

Supply Chain Manager

Role:

As a Supply Chain Manager, you'll be responsible for ensuring that the right amount of
product is manufactured at the right time and coordinating the storage of the product. This
involves collaborating with procurement managers, buyers, and other stakeholders to
source the right products, negotiate contracts, and manage the manufacturing and delivery
processes. You'll also be responsible for organizing the movement of goods from
distribution centres to customers and stores, which involves forecasting trends, managing
inventories, and implementing logistical strategies to ensure targets are met.

Responsibilities:

1. Creating the company's supply chain strategy to ensure efficient and effective
operations.
2. Analysing data from shipping and delivery processes to identify bottlenecks and
other issues that could impact the supply chain's performance.
3. Evaluating and reporting on key performance indicators (KPIs) to monitor the supply
chain's effectiveness.
4. Monitoring logistics to ensure they run smoothly and identifying opportunities for
improvement.
5. Maintaining accurate inventory and records to ensure adequate stock levels and
prevent stockouts.
6. Training and guiding employees to ensure they understand and adhere to supply
chain processes and standards.
7. Finding cost-effective solutions to streamline supply chain processes while
maintaining quality.
8. Resolving issues that arise in the supply chain, such as delivery delays or accidents,
to ensure timely and safe delivery of products.
9. Collaborating with other departments to create coordinated plans for business
growth that align with the company's overall goals.
10. Developing and implementing safety guidelines throughout the supply chain, such as
for the use of trucks and forklifts, to ensure a safe working environment for
employees.
 11. Ensuring that supply chain processes meet legal requirements and standards, such as
those related to labour laws, transportation regulations, and environmental
regulations.
12. Communicating and negotiating with suppliers and vendors to establish mutually
beneficial relationships and secure more profitable deals.

Experience & Skills:

To be qualified for the role of a supply chain manager, you should have following Skills:

1. Previous experience working as a supply chain manager or in a similar field to have a

good understanding of the industry.
2. Excellent working experience with Microsoft Office especially Excel, Word and
PowerPoint, and proficiency in data visualization tools such as Tableau, Power BI, or
Google Data Studio.
3. Excellent knowledge of supply chain processes to ensure the smooth operation of
logistics and inventory management.
4. Working experience of relevant ERP software, such as NetSuite, Odoo, D365,
Linnworks, to manage data and streamline supply chain processes.
5. Strong communication skills to collaborate effectively with internal teams, external
partners, and vendors.
6. Excellent organizational and project management skills to manage multiple tasks and
deadlines simultaneously.
7. Attention to detail to ensure accuracy and prevent errors in inventory management
and logistics.
8. Creative problem-solving skills to find innovative solutions to any issues that may
arise in the supply chain process.
9. A strategic and analytical mind to evaluate data, identify trends, and make data-
driven decisions.
10. A degree in Supply Chain Management, Logistics, or a related field to have a strong
foundation in the principles and practices of the industry.
Technical Skills:

1. Supply Chain Network Design: The ability to design and optimize the supply chain
network for efficiency and cost-effectiveness using tools like network optimization
software.
2. Inventory Management: Expertise in managing inventory levels to ensure optimal
stock levels while minimizing carrying costs and stock-outs using inventory
management software.
3. Supply Chain Technology: Knowledge of enterprise resource planning (ERP),
transportation management systems (TMS), warehouse management systems
(WMS), and electronic data interchange (EDI) to manage and track supply chain
activities.
4. Data Analysis: The ability to collect, analyse and interpret data related to supply
chain operations using tools like Microsoft Excel or data visualization software.
5. Project Management: The ability to plan, execute and manage projects related to
supply chain management, using tools like project management software.
 Supply Chain Specialist

Role:

Role As a Supply Chain Specialist, you will be responsible for supporting the supply chain
team in ensuring the timely and efficient delivery of products to customers. This involves
working with cross-functional teams such as procurement, planning, and logistics to manage
inventory levels, improve demand forecasting, and optimize supply chain processes. You'll
also be responsible for analysing supply chain data to identify trends, opportunities for
improvement, and potential risks.

Responsibilities:

1. Assisting in the creation of the company's supply chain strategy to ensure efficient
and effective operations.
2. Analysing data from shipping and delivery processes to identify bottlenecks and
other issues that could impact the supply chain's performance.
3. Evaluating and reporting on key performance indicators (KPIs) to monitor the supply
chain's effectiveness.
4. Monitoring logistics to ensure they run smoothly and identifying opportunities for
improvement.
5. Collaborating with other departments to create coordinated plans for business
growth that align with the company's overall goals.
6. Developing and implementing safety guidelines throughout the supply chain, such as
for the use of trucks and forklifts, to ensure a safe working environment for
employees.
7. Ensuring that supply chain processes meet legal requirements and standards, such as
those related to labour laws, transportation regulations, and environmental
regulations.
8. Communicating and negotiating with suppliers and vendors to establish mutually
beneficial relationships and secure more profitable deals.
9. Analysing supply chain data and identifying areas for improvement, such as
inventory levels, transportation costs, and lead times.
10. Developing and implementing supply chain strategies to improve efficiency and
reduce costs.
 11. Collaborating with procurement managers, buyers, and logistics specialists to ensure
supply chain processes are optimized.
12. Tracking and monitoring supply chain performance using key performance indicators
(KPIs).
13. Developing and maintaining supply chain dashboards and reports to provide visibility
into performance and identify opportunities for improvement.
14. Conducting supply chain research and analysis to support decision-making.
15. Identifying and managing supply chain risks and implementing mitigation strategies.
16. Supporting cross-functional teams on supply chain-related projects.
17. Collaborating with IT teams to improve supply chain data management and
reporting.

Experience & Skills:

Skills To be qualified for the role of a Supply Chain Specialist, you should have the following
skills:

1. Previous experience working in supply chain management or a related field to have a

good understanding of the industry.
2. Excellent working experience with Microsoft Office especially Excel, Word and
PowerPoint, and proficiency in data visualization tools such as Tableau, Power BI, or
Google Data Studio.
3. Excellent knowledge of supply chain processes to ensure the smooth operation of
logistics and inventory management.
4. Working experience of relevant ERP software, such as NetSuite, Odoo, D365,
Linnworks, to manage data and streamline supply chain processes.
5. Strong communication skills to collaborate effectively with internal teams, external
partners, and vendors.
6. Excellent organizational and project management skills to manage multiple tasks and
deadlines simultaneously.
7. Attention to detail to ensure accuracy and prevent errors in inventory management
and logistics.
8. Creative problem-solving skills to find innovative solutions to any issues that may
arise in the supply chain process.
 9. Analytical skills to evaluate data, identify trends, and make data-driven decisions.
10. A degree in Supply Chain Management, Logistics, or a related field to have a strong
foundation in the principles and practices of the industry.

Technical Skills:

1. Procurement: The ability to manage procurement processes, including supplier

selection, negotiation, and contract management using procurement software.

2. Supply Chain Planning: The ability to develop and implement supply chain planning
strategies, including demand forecasting and inventory optimization, using planning
software.

3. Logistics Management: Expertise in managing logistics operations such as

transportation, warehousing, and distribution using logistics management software.

4. Quality Control: Knowledge of quality control processes and standards, including

product testing and inspection, using quality control software.

5. Supply Chain Analytics: The ability to analyse and interpret supply chain data using
tools like data visualization software or supply chain analytics software.
 Logistics Manager

Role:

Your role as a logistics and distribution manager is to organize the storage and distribution of
goods. You'll ensure that the right products are delivered to the right location on time and at
a good cost. You may also be involved in transportation, stock control, warehousing and
monitoring the flow of goods. Understanding the whole supply chain is important so that
you can coordinate it effectively and liaise with suppliers of raw materials, manufacturers,
retailers and consumers.

Responsibilities:

1. Oversee all logistics operations, including transportation, warehousing, and supply

chain management
2. Manage eCommerce logistics in warehouses and delivery in order to develop
strategies to improve speed of orders and service quality and to reduce costs
3. Ensure timely delivery of products and services to customers while maintaining high
quality standards
4. Monitor inventory levels and collaborate with procurement teams to ensure
adequate supply of materials and products
5. Manage budgets and resources to achieve operational goals and financial targets
6. Develop and maintain relationships with logistics service providers, including carriers
and suppliers
7. Negotiate prices with service providers for warehouse operations and deliveries
8. Develop and maintain periodic reports and KPIs
9. Analyse logistics data and provide regular reports to senior management on key
performance indicators
10. Ensure compliance with all applicable laws, regulations, and company policies
related to logistics and transportation
11. Lead and mentor logistics team members, providing guidance and support to
improve performance and productivity
12. Huge emphasis on increasing picking efficiency to increase operating margin for all e-
commerce orders
 13. Identify opportunities for process improvement and lead implementation of new
logistics initiatives to drive operational excellence.
14. Releasing the Ocean or Air freight from port or sea airports
15. Arranging trucking for delivery of shipment in warehouse
16. Arranging the freight for B2B palletized orders or bulky loose boxes delivery
17. Play a critical role in P&L reviews and strategic planning/forecasting
18. May have managerial responsibility with one or more team members reporting into
the role

Experience & Skills:

Skills To be qualified for the role of a Logistics Manager, you should have the following skills:

1. Strong understanding of logistics and supply chain management principles and

practices
2. Knowledge of Amazon FBA operations and CARP portal
3. Must have ability to negotiate with courier companies for better rates and ability to
book ocean or air freight.
4. Strong knowledge of customs invoices creation and other legal documents for
custom clearance
5. Knowledge of customs rules and HS Codes for lower custom duty
6. Knowledge of E-form and container pin for releasing the container from port
7. Understanding of demurrage and storage charges
8. Experience in managing and optimizing e-commerce logistics operations
9. Knowledge of transportation and warehousing best practices, as well as shipping and
fulfillment processes
10. Familiarity with logistics management software, such as transportation management
systems (TMS) and warehouse management systems (WMS)
11. Analytical skills and ability to use data to drive decision-making and process
improvements
12. Excellent communication skills, including the ability to collaborate with cross-
functional teams and effectively communicate with internal and external
stakeholders
 13. Strong project management skills, with the ability to manage multiple priorities and
deadlines
14. Attention to detail and ability to ensure accuracy in logistics processes and
documentation
15. Leadership and team management skills, with the ability to motivate and develop
team members
16. Knowledge of relevant laws, regulations, and industry standards related to logistics
and transportation.

Technical Skills:

1. Transportation Management: Expertise in managing transportation operations,

including carrier selection, routing, and freight management.
2. Warehousing and Distribution: Knowledge of warehouse operations and
distribution strategies to optimize inventory levels and reduce lead times.
3. Logistics Technology: Knowledge of transportation management systems (TMS),
warehouse management systems (WMS), and enterprise resource planning (ERP)
systems.
4. Supply Chain Analytics: The ability to analyze logistics data to identify opportunities
for improvement and make data-driven decisions.
5. Cost Management: Expertise in managing logistics costs, including transportation,
warehousing, and inventory carrying costs.
 Logistics Specialist

Role:

The ideal candidate for this role will have a strong background in logistics, supply chain
management, and transportation, with excellent organizational and communication skills,
attention to detail, and the ability to work effectively in a fast-paced environment. As a
Logistics Specialist, you will be responsible for supporting the logistics operations of our
company. In this role, you will work closely with the Logistics Manager and other team
members to ensure the timely and cost-effective delivery of products and services to our
customers.

Responsibilities:

1. Communicating with cross-functional teams, including sales, customer service, and

finance, to ensure smooth logistics operations and customer satisfaction.
2. Ensuring compliance with all applicable laws, regulations, and company policies
related to logistics and transportation
3. Identifying opportunities for process improvement and working with the Logistics
Manager to implement new logistics initiatives to drive operational excellence
4. Coordinating with transportation providers to schedule and track shipments of goods
and materials
5. Ensuring timely delivery of products and services to customers while maintaining
quality standards
6. Monitoring inventory levels and collaborating with procurement teams to ensure
adequate supply of products
7. Maintaining accurate records of all logistics transactions and processes
8. Preparing reports on logistics performance, including key performance indicators
(KPIs) and metrics
9. Preparing weekly, monthly, quarterly and yearly P&L and courier charges report
10. Ensuring a smooth transition between couriers without any negative impact on the
process.
11. Courier invoices verification, checking the over or under charges
12. Submitting claims with courier of lost orders, late delivery, over or under charges
 13. Collection booking with courier of daily orders collection
14. Getting shipping quotes from available courier or find new quotes for bulky B2B
orders delivery.
15. Assisting the customer services and other relevant departments for the shipping
quotes or customer queries.

Experience & Skills:

1. At least 2 years’ experience in logistics management position, preference will be

given to candidates who have experience in worldwide logistics
2. Possessing the capacity to adjust to dynamic surroundings and handle large
workloads and tight timeframes.
3. Displaying exceptional abilities in interpersonal communication and organization.
4. Demonstrating superb customer service skills and the aptitude to perform effectively
in both independent and team settings.
5. Exhibiting excellent negotiation skills to onboard courier services, freight forwarders,
and customs clearance.
6. Having a keen eye for detail and the capability to maintain precision while sustaining
a rapid work pace.
7. Possessing knowledge of trade terms and customs procedures in various countries.
8. Possessing a thorough comprehension of the organization's products and logistics.
9. Demonstrating strong analytical and problem-solving capabilities.
10. Demonstrated expertise in organizing logistics flows worldwide, including the ability
to search for and select effective solutions.
11. Being proficient in the use of Microsoft Office Suite and prior experience working
with ERP systems such as Microsoft Dynamics Nav, Axapta, NetSuite, Linnworks,
Cin7, and others.

Technical Skill:

1. Transportation Coordination: Expertise in coordinating the movement of goods and

materials through the supply chain to ensure timely delivery and minimize costs.
2. Warehouse Operations: Knowledge of warehouse operations, including receiving,
storage, and order fulfillment.
3. Logistics Technology: Knowledge of transportation management systems (TMS),
warehouse management systems (WMS), and electronic data interchange (EDI).
4. Supply Chain Analytics: The ability to analyze logistics data to identify opportunities
for improvement and make data-driven decisions.
5. Freight Management: Expertise in managing freight carriers, negotiating rates, and
selecting the most cost-effective transportation modes.
 Demand Planning Manager

Role:

As the Demand Planning Manager, you will be responsible for consolidating approved
commercial and non-commercial forecasts into a unified demand plan and presenting it in a
meaningful way to the factory. You will lead Sales, Inventory and Operations Planning (SIOP)
meetings and track, analyse, and report on portfolio-related data. Collaborating closely with
Business Unit Product Management and Finance Teams, you will ensure that the company's
regional and global demand trends are aligned with the overall direction. To excel in this
role, you should possess excellent communication skills, be adept at analysing data, and
have a strong understanding of supply chain management.

Responsibilities:

1. Conduct all aspects of the demand planning process to achieve availability and
working capital goals set by the organization's business plans and strategic
objectives.
2. Develop forecasts for item-level and aggregate products for relevant product
families.
3. Collaborate with Sales, Marketing, R&D, and Finance to agree upon a feasible unit
volume forecast through the demand consensus process.
4. Ensure that appropriate and accurate data is available and reviewed during Sales,
Inventory, and Operations Planning (SIOP) meetings to establish an accurate demand
plan.
5. Acquire a deep understanding of the company's products and processes to optimize
SIOP execution.
6. Deploy, develop, track, and report results to drive key performance indicators, such
as forecast accuracy.
7. Analyse finished goods inventory levels against forecasted and actual sales to adjust
the manufacturing plan and prevent stock-outs.
8. Notify management if the requested demand cannot be met and suggest
alternatives to satisfy demand.
9. Provide input and suggestions for improving supply chain strategies, policies, and
practices to attain Best-in-Class Supply Chain Management.
 10. Lead efforts to reduce backorders and resolve problems that arise in delivering to
and from global locations to customers.
11. Continuously improve the accuracy of both aggregate and key item/portfolio
forecasts.
12. Creating and managing kit/bundle production
13. Keeping ERP inventory up to date, and ensure that every in outs are counting in
demand planning.
14. Recommend strategies for addressing low sales products, such as optimizing marketing
tactics or exploring potential product improvements, to help increase their sales and overall
profitability.
15. Deliver training sessions to new staff members joining the demand planning and operations
team, to ensure they are adequately equipped to carry out their roles and responsibilities
effectively

Experience & Skills:

1. A minimum of 5 years of relevant experience in forecasting or demand planning is
required.
2. A Bachelor’s Degree in Supply Chain Management, Industrial Engineering, or a
related business management field is required.
3. Excellent written and verbal communication skills are essential, as the role involves
translating complex supply chain situations into terms that can be easily understood
by various client groups, including senior management.
4. Strong analytical skills, combined with practical business intuition, are necessary for
this role.
5. Demonstrated ability in building relationships across various functional teams is a
must.
6. Preferred knowledge and experience in forecasting, inventory management, and
production planning.
7. Ability to handle multiple tasks within tight deadlines is required for this position.
8. Demonstrated ability to work effectively within a global organization within
Operations and with external clients.
9. Proficiency in Microsoft Office Suite is expected and Power BI will be plus.
10. Ability to work independently, typically initiating own tasks with input/guidance
from manager and/or director.
 11. Must be able to thrive in a matrix and cross-functional team environment.

Technical Skills:

1. Forecasting: Expertise in developing demand forecasts using statistical models,

historical data, and market trends.
2. Sales and Operations Planning: Knowledge of sales and operations planning
processes to align demand forecasts with production and supply chain operations.
3. Demand Planning Technology: Knowledge of demand planning software and
enterprise resource planning (ERP) systems.
4. Supply Chain Analytics: The ability to analyze demand data to identify opportunities
for improvement and make data-driven decisions.
5. Collaboration: Expertise in collaborating with sales, marketing, and production teams
to ensure alignment of demand forecasts with business goals.
 Demand Planning Specialist

Role:

The Demand Planning Specialist will be responsible for creating and presenting a
consolidated demand plan based on approved commercial and non-commercial forecasts.
They will lead SIOP meetings and work closely with Business Unit Product Management and
Finance Teams to align demand trends. Strong communication and analytical skills, as well as
a solid understanding of supply chain management, are essential for success in this role.
Demand Planning Specialist will work with the Demand Planning Manager to manage the
monthly demand planning tasks by analysing the brand’s sales and forecasts. This is a great
opportunity to further your knowledge by working with different stake holders in an iconic
international business.

Responsibilities:

1. Stay up-to-date with the latest market trends in Demand Planning to offer a
continuously up-to-date service and maintain credibility.
2. Develop and implement effective planning and scheduling processes to improve
production efficiency and meet/exceed inventory targets.
3. Create planning processes that cater to various product types, including
configured/make-to-order and make-to-stock products.
4. Ensure accurate forecasting by using objective and reliable data to support sales
input.
5. Identify future capacity constraints and suggest solutions to resolve imbalances.
6. Optimize inventory parameters to guide purchasing and ensure appropriate
replenishment plans are executed.
7. Manage supply and inventory plan variances daily, including unexpected demand,
and communicate with sales, purchase, and production teams to take necessary
actions.
8. Identify and recommend corrective actions for excess, obsolete, and end-of-life
inventories.
9. Coordinate with sales and operations/supply chain & logistics teams to update
forecasts in a timely manner and drive disposition of excess/obsolete inventory.
 10. Conduct research on Amazon and other marketplace using different software like
AMZScout, JungleScout, Keepa, Helium10 etc.
11. Participate in business and finance meetings with financial controllers to discuss
sales vs. inventory development.
12. Collaborate with Sales and Marketing teams to execute new business opportunities,
including new products, promotions, and product discontinuations.

Experience & Skills:

1. At least 3 years of relevant experience.
2. Knowledge of major ERP/CRM systems at a user-level.
3. Preferred experience in Ecommerce PL and wholesale industry.
4. Good communication and interpersonal skills.
5. Ability to think innovatively to solve complex business and technology challenges.
6. Flexibility to work in a fast-paced environment.
7. Proactive, result-driven and able to resolve issues.
8. Willingness to follow policies, processes, and procedures.
9. Ability to analyse problems, collect data, establish facts, and draw valid conclusions.
10. Ability to interpret technical instructions and deal with abstract and concrete
variables.
11. Effective communication skills with all levels of the organization.
12. Ability to present information and respond to questions from managers or suppliers.
13. Must have hands on experience of Keepa, jungle scout, helium10 etc.

Technical Skills:

1. Forecasting: Expertise in developing demand forecasts using statistical models,

historical data, and market trends.
2. Sales and Operations Planning: Knowledge of sales and operations planning
processes to align demand forecasts with production and supply chain operations.
3. Demand Planning Technology: Knowledge of demand planning software and
enterprise resource planning (ERP) systems.
4. Supply Chain Analytics: The ability to analyse demand data to identify opportunities
for improvement and make data-driven decisions.
5. Communication: Expertise in communicating demand forecasts and collaborating
with cross-functional