Program Release Information
CSES ID-No. DLBT1202214EN03
Model: bizhub C652/C652DS/C552/C552DS/C452/C360/C280/C220/652/602/552/502/423/363/283/223
MFP firmware Ver.GQ7-D1/GQD-F9
Subject: bizhub C652/C652DS/C552/C552DS/C452/C360/C280/C220/652/602/552/502/423/363/283/223
NVRAM Reset tool for NVRAM (Jig firmware)
2012/12/11
1. Release version and download file name
The newly released program version and download file name is as follows.
[Release version]
<C652/C652DS/C552/C552DS/C452/C360/C280/C220/652/602/552/502/423/363/283/223 Jig firmware>
Model Program Name Ver. Program File Name Note
bizhub C652/C552 Jig firmware GQ7-D1 A0P00Y0-F000-GQ7-D1.exe
bizhub C652DS/C552DS Jig firmware GQ7-D1 A1DM0Y0-F000-GQ7-D1.exe
bizhub C360/C280/220 Jig firmware GQ7-D1 A0ED0Y0-F000-GQ7-D1.exe
bizhub 652/602/552/502 Jig firmware GPD-F9 A2WU0Y0-F000-GPD-F9.exe
bizhub 423/363/283/223 Jig firmware GQ7-D1 A1UD0Y0-F000-GQ7-D1.exe
[Download file name]
A0P00Y0-F000-GQ7-D1.exe
A1DM0Y0-F000-GQ7-D1.exe
A0ED0Y0-F000-GQ7-D1.exe
A2WU0Y0-F000-GPD-F9.exe
A1UD0Y0-F000-GQ7-D1.exe
PRI_ DLBT1202214EN03.doc
2.Intended purpose
This firmware is jig firmware for resetting NVRAM data.
The problem related to NVRAM might be able to be fixed by this firmware. Use this firmware after checking the using procedure.
All data of NVRAM data except for the following data are reset by using this firmware.
- Data of the first page on counter list
- Licence information for i-Option
[Note] Such as software switch settings and network settings were returned to default settings. If those settings were changed,
note current settings.
3.Using procedure
1) Extract the attached exe file and save “xxxxxx.tar” file to root directory of USB memory.
[Note] Prepare USB memory for only NVRAM reset tool. If other firmware are stored in USB memory, you cannot use
them.
2) Set software switch setting.
[System2] -> [Software Switch Setting]
Switch No.: 10
Hex Assignment: 00
[Note] Never forget to perform this step. If you perform subsequent steps without performing this step, license
management error occurs and you cannot repair it with repair code.
3) Check software switch setting.
Switch No.: 25
[Note] After reset NVRAM data, this software switch setting needs to be the same. Note the current Hex assignment.
4) Turn the main power switch OFF.
5) Insert USB memory device stored this firmware to USB port for service.
6) Turn the main power switch ON.
7) The control panel display “Clear Select”, touch [YES].
8) [START] is displayed, touch [START].
9) The control panel display “Completed.”, turn the main power switch OFF.
10) Remove USB memory and turn the main power switch ON.
11) Input serial number in the service mode.
[System1] -> [Serial Number]
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Program Release Information
CSES ID-No. DLBT1202214EN03
Model: bizhub C652/C652DS/C552/C552DS/C452/C360/C280/C220/652/602/552/502/423/363/283/223
MFP firmware Ver.GQ7-D1/GQD-F9
Subject: bizhub C652/C652DS/C552/C552DS/C452/C360/C280/C220/652/602/552/502/423/363/283/223
NVRAM Reset tool for NVRAM (Jig firmware)
2012/12/11
12) Set software switch setting.
Switch No.: 10
Hex Assignment: 02
Switch No.: 25
Hex Assignment: Set the same value noted on step 3.
13) Set the following settings on the service mode.
[System1] -> [Marketing Area]
[System2] -> [HDD] -> [Installed]
14) Turn the main power switch OFF and then ON.
15) Setup MFP in order as explained procedure in installation manual.
Refer TNBT1200099EN* published for procedure for the use.
* Company names and product names in this document are the registered trademarks for respective companies.
Copyright(C) 2012 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
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TNI(Technical Notice & Information)
[ID-No.] ID-No.TNBT1200099EN01
Publisher
[Company] BT
[Group] BT_Service_OP3
Contents
[Original Doc. No.] TNBT1200099EN00
[Open Date] 2012/10/05
[Doc. Language] English
[Doc. Priority] Normal
[Classification] Other
[Information for]
[Product Name] B/W MFP : bizhub 423
B/W MFP : bizhub 363
B/W MFP : bizhub 283
B/W MFP : bizhub 223
B/W MFP : bizhub 602
B/W MFP : bizhub 502
Color MFP : bizhub C360
Color MFP : bizhub C280
Color MFP : bizhub C220
Color MFP : bizhub C652
Color MFP : bizhub C652DS
Color MFP : bizhub C552
Color MFP : bizhub C552DS
Color MFP : bizhub C452
[Option]
[Subject] Using procedure for NVRAM reset tool
[Content]
This TNI is using procedure for NVRAM reset tool of the following models released on
DLBT1202214EN*.
Color MFP: bizhub C652/C652DS/C552/C552DS/C452/C360/C280/C220
B/W MFP: bizhub 602/502/423/363/283/223
There are five kinds of NVRAM reset tool for each model.
<For bizhub C652/C552/452>
A0P00Y0-F000-GQ7-D1(00).exe
<For bizhub C652DS/C552DS>
A1DM0Y0-F000-GQ7-D1(00).exe
<For bizhub C360/C280/C220>
A0ED0Y0-F000-GQ7-D1(00).exe
<For bizhub 602/502>
A2WU0Y0-F000-GPD-F9(00).exe
1
<For bizhub 423/363/283/223>
A1UD0Y0-F000-GQ7-D1(00).exe
[Data reset]
All data of NVRAM data except for the following data can be reset by using this
firmware.
- Data of the first page on counter list
- Licence information for i-Option
[Note] Such as software switch settings and network settings were returned to
default settings. If those settings were changed, note current settings.
[Using procedure]
1) Extract the attached exe file and save “xxxxxx.tar” file to root directory of USB
memory.
[Note] Prepare USB memory for only NVRAM reset tool. If other firmware are stored
in USB memory, you cannot use them.
2) Set software switch setting.
[System2] -> [Software Switch Setting]
Switch No.: 10
Hex Assignment: 00
[Note] Never forget to perform this step. If you perform subsequent steps without
performing this step, license management error occur and you cannot repair it with
repair code.
3) Check software switch setting.
Switch No.: 25
[Note] After reset NVRAM data, this software switch setting needs to be the same.
Note the current Hex assignment.
4) Turn the main power switch OFF.
5) Insert USB memory stored this firmware to USB port for service.
6) Turn the main power switch ON.
7) The control panel display “Clear Select”, touch YES.
8) START is displayed, touch START.
9) The control panel display “Completed.”, turn the main power switch OFF, remove and
then ON.
10) Remove USB memory and turn the main power switch ON.
11) Input serial number in the service mode.
[System1] -> [Serial Number]
12) Set software switch setting.
Switch No.: 10
Hex Assignment: 02
Switch No.: 25
Hex Assignment: Set the same value noted on step 3.
13) Set the following settings on the service mode.
[System1] -> [Marketing Area]
2
[System2] -> [HDD] -> [Installed]
14) Turn the main power switch OFF and then ON.
15) Setup MFP in order as explained procedure in installation manual.
END
[Attached Files] TNBT1200099EN01.pdf
[Rev. Memo] Corrected erroneous description and added "Opened to".
[Problem Code1]
[Problem Code2]
[Information Type 1] Other
[Information Type 2]
[Information Type 3]
[Program/Manual/
Training Material Type]
[WHQL Flag]
[Related Info.]
3
1/2
Technical Notice & Information
Issued by : CS Headquarters
Issued on : 2012/10/05
No. : TNBT1200099EN01
Product Model : C652/C652DS/C552/C552DS/C452/C360/C280/C220/652/552/423/363/283/223
Category : Print Quality Hardware Software Network Others
Classification : Trouble shooting Instruction Reference Others
Information for : Technical Support On-Site Repair Workshop Repair Others
Subject: Using procedure for NVRAM reset tool
This TNI is using procedure for NVRAM reset tool of the following models released on DLBT1202214EN*.
Color MFP: bizhub C652/C652DS/C552/C552DS/C452/C360/C280/C220
B/W MFP: bizhub 602/502/423/363/283/223
There are five kinds of NVRAM reset tool for each model.
<For bizhub C652/C552/452>
A0P00Y0-F000-GQ7-D1(00).exe
<For bizhub C652DS/C552DS>
A1DM0Y0-F000-GQ7-D1(00).exe
<For bizhub C360/C280/C220>
A0ED0Y0-F000-GQ7-D1(00).exe
<For bizhub 602/502>
A2WU0Y0-F000-GPD-F9(00).exe
<For bizhub 423/363/283/223>
A1UD0Y0-F000-GQ7-D1(00).exe
[Data reset]
All data of NVRAM data except for the following data can be reset by using this firmware.
- Data of the first page on counter list
- Licence information for i-Option
[Note] Such as software switch settings and network settings were returned to default settings. If those
settings were changed, note current settings.
[Using procedure]
1) Extract the attached exe file and save “xxxxxx.tar” file to root directory of USB memory.
[Note] Prepare USB memory for only NVRAM reset tool. If other firmware are stored in USB memory,
you cannot use them.
2) Set software switch setting.
[System2] -> [Software Switch Setting]
Switch No.: 10
Hex Assignment: 00
[Note] Never forget to perform this step. If you perform subsequent steps without performing this step,
license management error occur and you cannot repair it with repair code.
3) Check software switch setting.
Switch No.: 25
[Note] After reset NVRAM data, this software switch setting needs to be the same. Note the current Hex
assignment.
4) Turn the main power switch OFF.
5) Insert USB memory stored this firmware to USB port for service.
6) Turn the main power switch ON.
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7) The control panel display “Clear Select”, touch YES.
8) START is displayed, touch START.
9) The control panel display “Completed.”, turn the main power switch OFF, remove and then ON.
10) Remove USB memory and turn the main power switch ON.
11) Input serial number in the service mode.
[System1] -> [Serial Number]
12) Set software switch setting.
Switch No.: 10
Hex Assignment: 02
Switch No.: 25
Hex Assignment: Set the same value noted on step 3.
13) Set the following settings on the service mode.
[System1] -> [Marketing Area]
[System2] -> [HDD] -> [Installed]
14) Turn the main power switch OFF and then ON.
15) Setup MFP in order as explained procedure in installation manual.
END