Fire Protection Contractor

QA/QC Plan Sample

Selected pages (not a complete plan)

Part 1: Project-Specific Quality Plan

Part 2: Quality Manual
Part 3: Submittal Forms
Part 4: Standard Operating Procedures

Contact:
Ed Caldeira
410-451-8006

Pat

[Pick the date]

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Quality Assurance/Quality Control Plan

[ProjectName]
[ProjectNumber]
 Questions? Call Ed Caldeira 410-451-8006

PROJECT-SPECIFIC FIRE PROTECTION QUALITY PLAN

TABLE OF CONTENTS
Background Information .......................................................................................................................... 7

Project Name .............................................................................................................................................. 7

Project Number .......................................................................................................................................... 7
Project Location .......................................................................................................................................... 7
Project Description ..................................................................................................................................... 7
Project Scope .............................................................................................................................................. 7

A. [CompanyName] Quality Policy ........................................................................................................... 8

B. Key Elements of the Fire Protection Quality Plan ................................................................................. 9

Project Quality Assurance/Quality Control Plan Overview ...................................................................... 12

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C. Project Quality Coordination and Communication ............................................................................. 13

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D. Project QC Personnel ......................................................................................................................... 17

Project QC Job Position Assignments ....................................................................................................... 17

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Project QC Organization Chart ................................................................................................................. 18

E. Duties, Responsibilities, and Authority of QC Personnel .................................................................... 19

F. Personnel Qualifications and Technical Certifications ........................................................................ 25

Fire Protection Inspector Certificaiton Requirements.............................................................................. 25

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G. Qualification of Third Party Inspection/Testing Companies and Subcontractors And Suppliers ......... 27

Fire Protection Inspection/Testing Laboratry Qualification Requirements.............................................. 27

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Qualification ............................................................................................................................................. 27
Purchase Order Approval ......................................................................................................................... 28
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H. Quality Training ................................................................................................................................. 30

I. Project Fire Protection Quality Specifications ..................................................................................... 33
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Compliance with Industry Fire Protection Standards ............................................................................... 33

J. Design Control .................................................................................................................................... 35

K. Material Inspection Traceability and Quality Controls ....................................................................... 36

Identification of Lot Controlled Materials ................................................................................................ 36

Material Receiving and Inspection ........................................................................................................... 36

L. Fire Protection Inspection and Test Plan ............................................................................................ 41

Inspection and Testing Fire Protection Standards .................................................................................... 41
Control of Inspection, Measuring, and Test Equipment ........................................................................... 41

M. Fire Protection Work Task Quality Inspections ................................................................................. 44

Identification of Quality Inspected Fire Protection Work Tasks ............................................................... 44

Required Inspections For Each Fire Protection Work Task ....................................................................... 44
Daily Quality Control Report..................................................................................................................... 45
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N. Control of Punch Items and Nonconformances.................................................................................. 49

Marking of Nonconformances and Observations ..................................................................................... 49

Control the Continuation of Work ............................................................................................................ 49
Recording of Nonconformances ............................................................................................................... 49
Quality Manager Disposition of Nonconformance Reports ..................................................................... 50
Corrective Actions .................................................................................................................................... 50
Nonconformance Preventive Actions ....................................................................................................... 51

O. Project Completion Inspections ......................................................................................................... 53

Punch-Out QC Inspection ......................................................................................................................... 53

Pre-Final Customer Inspection ................................................................................................................. 53
Final Acceptance Customer Inspection .................................................................................................... 54

P. Project Quality Records and Documents ............................................................................................ 57

Q. Quality Assurance Surveillance.......................................................................................................... 60

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Project Quality Performance Surveillance ................................................................................................ 60

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Project Quality Audits ............................................................................................................................... 60
Project Audit Plan ..................................................................................................................................... 61
Project Audit Requirements ..................................................................................................................... 61
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R. Additional Quality Control Requirements .......................................................................................... 63
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I. PROJECT FIRE PROTECTION QUALITY

SPECIFICATIONS
Fulfilling customer contract expectations is a primary objective of the [CompanyName] Quality System. To
ensure that customer expectations will be fulfilled, [CompanyName] clearly defines the requirements for
each contract before it is approved.

The Project Manager ensures that the information in customer contracts clearly defines customer
expectations and that the necessary details are provided to set requirements for steel fabrication.

[CompanyName] personnel and subcontractors and suppliers are accountable for compliance to
standards-based written specifications.

To achieve expectations reliably and consistently, specifications are clearly spelled out, not only for results
but also for processes. Specifications apply to materials, work steps, qualified personnel and

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subcontractors and suppliers, safe work rules, and environmental work conditions.

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Standards ensure that materials, methods, and results are specified rather than left to discretionary
practices.

All [CompanyName] steel fabrication activities comply with generally accepted good workmanship
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practices and industry standards.

Local building codes do not apply to this project. The project is not subjected to quality inspections by
local regulatory agencies.
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COMPLIANCE WITH INDUSTRY FIRE PROTECTION STANDARDS

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Applicable fire protection codes that apply to this project include those listed below.
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Applicable Regulatory Codes and Industry Standards for Division 21 Fire Suppression
Description Reference Standard No. Reference Standard Title
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Standard for the Installation of Standpipes

Flush the piping system with potable water NFPA 14 and Hose Systems

Disinfection of water mains AWWA C651 Standard for Disinfecting Water Mains
Standard for the Installation of Sprinkler
Sprinkler system installation NFPA 13 Systems

Control and fire alarm wiring installation NFPA 70 National Electrical Code
Installation of underground piping and Standard for the Installation of Private Fire
fittings NFPA 24 Service Mains and Their Appurtenances

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L. FIRE PROTECTION INSPECTION AND TEST PLAN

The Quality Inspection and Test Plan form lists inspections and tests (other than work task inspections)
that will be performed on this project.

Results of inspections and tests will be recorded on the Inspection and Test Form.

Form exhibits are included as an exhibit in this subsection.

INSPECTION AND TESTING FIRE PROTECTION STANDARDS

Applicable fire protection inspection and testing standards that apply to this project include those listed
below.

Inspection and Testing Standards for Division 21 Fire Suppression

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Description Reference Standard No. Reference Standard Title

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Standard for the Installation of Standpipes
Hydrostatic testing NFPA 14 and Hose Systems
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CONTROL OF INSPECTION, MEASURING, AND TEST EQUIPMENT
Inspection, measuring, and test equipment that will be controlled, calibrated, and maintained.
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A list of controlled and calibrated test equipment is listed on the Test Equipment Calibration Plan and Log
included as an exhibit in this subsection.
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The Quality Manager evaluates the project requirements and determines if there are measuring devices
that require controls to assure quality results.
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For each type of device the Quality Manager identifies:

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• Restrictions for selection

• Limitations on use.
• Calibration requirements including the frequency of calibration. All calibrations must be
traceable to national measurement standards.
When a measurement device is found not to conform to operating tolerances, the Quality Manager
validates the accuracy of previous measurements.
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[CompanyName]
Quality Inspection and Test Plan

CONTRACT NUMBER PROJECT NAME CONTRACTOR

[ProjectNumber] [ProjectName] [CompanyName]

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SPECIFICATION
SECTION ACCREDITED/ LOCATION DATE
AND APPROVED OF TEST FORWARDED
PARAGRAPH SCHEDULE LAB ON/OFF DATE TO
NUMBER ACTIVITY ID TEST REQUIRED YES /NO SAMPLED BY TESTED BY SITE/SITE COMPLETED CUSTOMER REMARKS

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M. FIRE PROTECTION WORK TASK QUALITY

INSPECTIONS
[CompanyName] identifies a list of work tasks, phases of production, which will be quality controlled.
Each work task is subject to a series of inspections; before, during, and after the work is complete. Each
inspection verifies compliance with full scope of the relevant specifications; not limited to checkpoints for
heightened awareness.

The initial task-ready inspection occurs when crews are ready to start work and ensures that work begins
only when it does not adversely impact quality results.

Incoming material inspections verify that materials are as specified and meet all requirements necessary
to assure quality results.

Work-in-process inspections continuously verify that work conforms to project specifications and

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workmanship expectations. Work continues only when it does not adversely impact quality results.

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At completion of the work task an inspection verifies that work, materials, and tests have been completed
in accordance with project quality requirements. When appropriate, functional tests are performed.

Inspection results are recoded and maintained as part of the project files.
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The Quality Manager identifies each Task that is a phase of steel fabrication that requires separate quality
controls to assure and control quality results. Each Task triggers as set of requirements for quality control
inspections before, during and after work tasks.
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Independent quality audits are conducted to verify that the task quality controls are operating effectively.

Steel Fabrication projects may execute a work task multiple times in a project, in which case a series of
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quality inspections are required for each work task.

Independent quality control audits are conducted to verify that the task quality controls are operating
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effectively.
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IDENTIFICATION OF QUALITY INSPECTED FIRE PROTECTION WORK

TASKS
A listing of project work tasks is included on the Quality Control work task List and included as an exhibit
in this subsection.

REQUIRED INSPECTIONS FOR EACH FIRE PROTECTION WORK TASK

Each work task is subject to a series of inspections before, during, and at completion including:

• Preparatory site inspection

• Material inspections
• Work task-ready inspections
• Work in process inspections
• Work task Completion inspections

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LIST OF INCLUDED INSPECTION FORMS FOR

FIRE PROTECTION
FIRE SUPPRESSION

• Suppression Water-Service Piping

• Fire Pumps
• Fire-Suppression Sprinkler Systems
• Fire-Suppression Standpipes
• Fire-Suppression Water Storage

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 Fire Suppression-Fire-Suppression Standpipes 21.12.00 Feb2012

Project: Phase: Contract#: Vendor: Crew:

9101
Field Operations

Compliance Verification FTQ 2TQ Heightened Awareness Checkpoints

o Compliance with initial job-ready
requirements o o Piping pitched to allow complete drainage 1284
o Compliance with material inspection and tests o o Firestops installed at penetrations through fire partitions// fire
o Compliance with work in process first article walls// smoke partitions// or floors 1285
inspection requirements
o o Penetrations through floor// exterior wall and roof sealed and
o Compliance with work in process inspection made watertight 1286
requirements
o Compliance with Task completion inspection o o Piping secured to prevent movement and chafe 1287
requirements
o o System pressure tested and without leaks 1288
o Compliance with inspection and test plan
o Compliance with safety policies and procedures o o Valves provided with tamper-proof seals 1289
Reported Nonconformances and incomplete items: o o Wet piping not exposed to freezing conditions 1290
o o Piping installed straight and true on hangers and supports
1291

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o o Piping system flushed with potable water 1292

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o o Piping bends and fittings restrained 1293

FTQ Scores and Completion Sign-off

Field Mgmt.-Superintendent Inspection 91.45.01
Quality 5 4 3 2 1 Notes:
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On-Time 5 4 3 2 1 Notes:

Safety 5 4 3 2 1 Notes:
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Sign and date*: Cell # / ID #:: _________________________________ Signed: _________________________________ Date: _________________
Task has been has been verified complete and in compliance with contract drawings and specifications except for non-conformances and incomplete items reported above.
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Field Mgmt.-QA Inspection 91.45.02

Quality 5 4 3 2 1 Notes:

Sign and date*: Cell # / ID #:: _________________________________ Signed: _________________________________ Date: _________________
Task has been has been verified complete and in compliance with contract drawings and specifications except for non-conformances and incomplete items reported above.

Quality Score 5 = 100% NO problems 4 = 1 minor problems 3 = Hotspot or 2-3 minor 2 = 6+ or major problems 1 = Excessive problems
On-Time Score 5 = On Time 4 = Late 3 = Late by 1 day 2 = Late by 2 days 1 = Late more than 2 days
Safety Score 5 = 100% NO problems 4 = 1 minor problem 3 = Hotspot or 2-3 minor 2= 4+ or major problem 1= Injury

Copyright 2011 First Time Quality

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QUALITY MANUAL
TABLE OF CONTENTS

1. Quality System Management and Responsibilities ............................................................................... 7

1.1. Overview .............................................................................................................................................. 7

1.2. [CompanyName] Quality Policy ........................................................................................................... 7
1.3. Quality Duties, Responsibilities, and Authority ................................................................................... 7
1.4. Quality System Performance Measures ............................................................................................ 10
1.5. Customer Satisfaction Performance Measures ................................................................................. 10
1.6. Exceptions.......................................................................................................................................... 10

2. Project Quality Assurance/Quality Control Plan ................................................................................. 11

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2.1. Overview ............................................................................................................................................ 11

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2.2. [CompanyName] Project License and Qualification Requirements .................................................. 11
2.3. Project Personnel and Qualifications ................................................................................................ 11
2.4. Project Quality Assurance/Quality Control Plan ................................................................................ 12
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2.5. Identification of Quality Controlled Work Tasks................................................................................ 13
2.6. Project Quality Inspection and Test Plan ........................................................................................... 13
2.7. Project Quality Communications Plan ............................................................................................... 13
2.8. Project Quality Training Plan ............................................................................................................. 13
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2.9. Customer Training On Operation And Maintenance ......................................................................... 13

2.10. Project Records and Documentation Plan ....................................................................................... 13
2.11. Project Audit Plan ............................................................................................................................ 14
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3. Contract Specifications ....................................................................................................................... 15

3.1. Overview ............................................................................................................................................ 15

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3.2. Contract Technical Specifications ...................................................................................................... 15

3.3. Contract Drawings ............................................................................................................................. 15
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3.4. Contract Submittals ........................................................................................................................... 15

3.5. Customer Submittal Approval ........................................................................................................... 17
3.6. Contract Warranty ............................................................................................................................. 17
3.7. Contract Review and Approval .......................................................................................................... 18
4. Design Control.................................................................................................................................... 19

4.1. Overview ............................................................................................................................................ 19

4.2. Design Input Review .......................................................................................................................... 19
4.3. Project Design Quality Assurance/Quality Control Plan .................................................................... 19
4.4. Design Progress Reviews ................................................................................................................... 20
4.5. Design Output Verification and Approval .......................................................................................... 20

5. Project-Specific Quality Standards ..................................................................................................... 21

5.1. Overview ............................................................................................................................................ 21

5.2. Regulatory Codes ............................................................................................................................... 21

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5.3. Industry Quality Standards ................................................................................................................ 21

5.4. Material and Equipment Specifications ............................................................................................. 21
5.5. Work Process Specifications .............................................................................................................. 22
5.6. Controlled Material Identification and Traceability .......................................................................... 22
5.7. Measuring Device Control and Calibration ........................................................................................ 23
5.8. [CompanyName] Quality Standards .................................................................................................. 23
5.9. Application of Multiple Sources of Specifications ............................................................................. 23

6. Project Purchasing ............................................................................................................................. 24

6.1. Overview ............................................................................................................................................ 24

6.2. Qualification of Outside Organizations and Company Departments ................................................ 24
6.3. Quality Responsibilities of Key Subcontractor Personnel .................................................................. 25
6.4. Requirements for Subcontractor QC Plan ......................................................................................... 26
6.5. subcontractor and supplier Quality Policy......................................................................................... 26
6.6. Project subcontractor and supplier List ............................................................................................. 27

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6.7. Purchase Order Requirements .......................................................................................................... 27
6.8. Project Purchase Order Approvals..................................................................................................... 27

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7. Process Controls ................................................................................................................................. 29

7.1. Overview ............................................................................................................................................ 29

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7.2. Project Startup and Quality Control Coordination Meeting .............................................................. 29
7.3. Preparatory Project Quality Assurance/Quality Control Plan Planning ............................................. 29
7.4. Weekly Quality Planning and Coordination Meetings ....................................................................... 30
7.5. Process Control Standards ................................................................................................................. 30
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7.6. Daily Quality Control Report .............................................................................................................. 31

7.7. Monthly Quality Control Report ........................................................................................................ 32
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8. Inspections and Tests ......................................................................................................................... 33

8.1. Overview ............................................................................................................................................ 33

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8.2. Required Work Task Quality Inspections and Tests........................................................................... 33

8.3. Additional Inspection Requirements for Process Tasks ..................................................................... 34
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8.4. Inspection of Special Processes ......................................................................................................... 35

8.5. Independent Measurement and Tests .............................................................................................. 35
8.6. Commissioning Functional Acceptance Tests .................................................................................... 35
8.7. Hold Points for Customer Inspection ................................................................................................. 35
8.8. Quality Inspection and Test Specifications ........................................................................................ 35
8.9. Inspection And Test Acceptance Criteria ........................................................................................... 35
8.10. Inspection and Test Status............................................................................................................... 36
8.11. Independent Quality Assurance Inspections ................................................................................... 36
8.12. Inspection and Test Records ............................................................................................................ 36
8.13. Project Completion and Closeout Inspection .................................................................................. 37

9. Nonconformances and Corrective Actions ......................................................................................... 39

9.1. Overview ............................................................................................................................................ 39

9.2. Nonconformances ............................................................................................................................. 39
9.3. Corrective Actions ............................................................................................................................. 40

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10. Preventive Actions ........................................................................................................................... 41

10.1. Overview .......................................................................................................................................... 41

10.2. Identify Preventive Actions for Improvement ................................................................................. 41
10.3. Train Preventive Actions for Improvement ..................................................................................... 41

11. Quality System Audits ...................................................................................................................... 43

11.1. Overview .......................................................................................................................................... 43

11.2. Project Quality System Audit ........................................................................................................... 43
11.3. Company-wide Quality System Audit .............................................................................................. 43

12. Record and Document Controls........................................................................................................ 44

12.1. Overview .......................................................................................................................................... 44

12.2. Quality System Documents ............................................................................................................. 44
12.3. Document Controls .......................................................................................................................... 44
12.4. Record Controls ............................................................................................................................... 45

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13. Appendix .......................................................................................................................................... 47

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13.1. Definitions of Terms ........................................................................................................................ 47

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7. PROCESS CONTROLS
HOW WORK IS CARRIED OUT

7.1. OVERVIEW
The steel fabrication process plan defines how project work is to be done and approved for the overall
project. The steel fabrication process plan is communicated to all key personnel, subcontractors and
suppliers in a startup meeting. As the project proceeds, work task plans provide additional details of how
each individual work task is carried out. Work tasks planning meetings are used to communicate
expectations of the work task plan to key personnel responsible for carrying out the work task.

7.2. PROJECT STARTUP AND QUALITY CONTROL COORDINATION MEETING

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Prior to the commencement of work, the Project Manager holds a meeting to discuss and coordinate how

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project work will be performed and controlled. Key personnel from [CompanyName], subcontractors and
suppliers meet to review expectations for project quality results as well as quality assurance and quality
control policies and procedures including:

•
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Key requirements of the project
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The Project Quality Assurance/Quality Control Plan
• Required quality inspections and tests
• The project submittal schedule
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• Quality policies and heightened awareness of critical quality requirements

• Project organization chart and job responsibilities
• Methods of communication and contact information
• Location of project documents and records
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7.3. PREPARATORY PROJECT QUALITY ASSURANCE/QUALITY CONTROL PLAN PLANNING

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7.3.1. WORK TASK REQUIREMENTS REVIEW

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In preparation for the start of an upcoming work task, the Superintendent reviews an integrated and
coordinated set of documents that collectively define quality requirements for the work task including:

• Objectives and acceptance criteria of the work task

• Quality standards that apply to the work task
• Work instructions, process steps, and product installation instructions that apply to the work task
• Shop drawings
• Submittals
• Tools and equipment necessary to perform the work
• License, certification, or other qualification requirements of personnel assigned to work
• Required records of the process and resulting product
• The subcontractor contracted to perform the work, if applicable
• Customer contract requirements
• Required quality inspections and tests
• Method for clearly marking nonconformances to prevent inadvertent use
• Location of quality system records and documents
• Personnel training

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7.3.2. PREPARATORY SITE INSPECTION

The Superintendent also performs a quality inspection of the work area and:

• Assesses completion of required prior work

• Verifies field measurements
• Assures availability and receiving quality inspection status of required materials
• Identifies any nonconformances to the requirements for the work task to begin
• Identifies potential problems

7.3.3. WORK TASK PREPARATORY QUALITY PLANNING MEETINGS

Prior to the start of a work task, the Superintendent conducts a meeting with key company, subcontractor
personnel responsible for carrying out, supervising, or inspecting the work, and interested customer
representatives.

During the meeting, the Superintendent communicates the work task quality requirements and reinforces
heightened awareness for critical requirements. Topics for a work task quality plan meeting include:

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• Work tasks quality requirements as identified in section 7.3.1

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• Findings of the work task preparatory quality inspection in section 7.3.2
• Conflicts that need resolution
• Required quality documents and a verification of availability to personnel carrying out,
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• Record keeping requirements and the availability of necessary forms
• Review methods and sequences of installation
• Special details and conditions
• Standards of workmanship
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• Heightened awareness of critical quality requirements

• Quality risks
• Work tasks quality inspection form
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7.4. WEEKLY QUALITY PLANNING AND COORDINATION MEETINGS

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The Superintendent conducts a meeting with key company, subcontractor and supplier personnel
responsible for carrying out, supervising, or inspecting the work, and interested customer representatives.
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The meeting is held on a nominal weekly schedule. During the meeting, the Superintendent facilitates
coordination among the participants, communication among the participants, and reinforces heightened
awareness for critical requirements.

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9. NONCONFORMANCES AND CORRECTIVE ACTIONS

9.1. OVERVIEW
Should a nonconformance be identified by an inspection there is a systematic method to control the item,
correct it, and ensure that project quality is not adversely impacted by the event.

A nonconformance is any item that does not meet project specifications or [CompanyName] Quality
System requirements.

9.2. NONCONFORMANCES

9.2.1. MARKING OF NONCONFORMANCES AND OBSERVATIONS

When the Quality Manager, Superintendent, inspector, or customer identifies a nonconformance or an

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observation, the item is quickly and clearly marked by paint, tape, tag, or other easily observable signal to
prevent inadvertent cover-up.

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9.2.2. CONTROL THE CONTINUATION OF WORK
After the item is marked, the Superintendent determines if work can continue in the affected area:
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CONTINUE WORK: When continuing work does not adversely affect quality or hide the defect, work may
continue in the affected area while the disposition of the item is resolved. The Superintendent may place
limitations on the continuation of work.
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STOP WORK ORDER: When continuing work can adversely affect quality or hide the defect, work must
stop in the affected area until the disposition of the item resolved. The Superintendent identifies the
limits of the affected area. The Superintendent quickly and clearly marks the stop work area.
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9.2.3. NONCONFORMANCE REPORT

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9.2.3.1. RECORDING OF NONCONFORMANCES

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If nonconformances or observed items exist by the work task completion inspection, the Superintendent
or inspector records the nonconformances on a nonconformance report.

The Superintendent sends the nonconformance report to the Quality Manager.

9.2.3.2. QUALITY MANAGER DISPOSITION OF NONCONFORMANCE REPORTS

When the Quality Manager receives a Nonconformance Report, he or she makes an assessment of the
affect the reported nonconformance has on form, fit, and function. The Quality Manager may assign a
disposition of either:

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List of Included Forms 
 

Military Forms: 

• Preparatory Phase Checklist 
• Initial Phase Checklist Form 
• Contractor Production Report  
• Contractor Quality Control Report 
• Testing Plan and Log 

Standard Forms: 

• Project Organization Chart Form 

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• Quality Manager Appointment Form 

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• Project Manager Appointment Form 
• Project Superintendent Appointment Form 
• Project Design Manager Appointment Form Pa
• Project Personnel Qualification Form 
• Personnel Certifications and Licenses Form 
• Quality Controlled Task List Form 
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• Quality Inspection and Test Plan Form 
• Project Quality Communications Plan Form 
• Point Of Contact List Form 
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• Project Quality Training Plan Form 
• Task Training Plan and Log Form 
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• Project Quality Records Plan Form 
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Project Submittal Form 
• Change Order Form 
• Project Design Process Plan Form 
• Design Review Meeting Participant Form 
• Design Review Form 
• Project Regulatory Building Codes Form 
• Test Equipment Calibration Form 
• Lot Controlled Materials Form 
• Project Subcontractor or Supplier Qualification Form 
• Subcontractor and Supplier Certifications and Licenses Form 
• Source of Supply Form 
• Preconstruction Meeting Form 
• Task Project Quality Control Plan Form 
• Task Project Quality Control Planning Meeting Form 
 Questions? Call Ed Caldeira 410-451-8006

• Daily Quality Control Report Form 
• Monthly Quality Control Report Form 
• Task Inspection Form 
• Project Completion Inspection Form 
• Inspection and Test Report Form 
• Nonconformance Report Form 
• Nonconformance Report Control Log Form 
• Training Record Form 
• Project Quality System Audit Form 
• Quality System Audit Form 
• Project Document Control Form 

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QUALITY SYSTEM SOP

9.2.3.1RECORDING OF NONCONFORMANCES
Version Approved by:
May 22, 2012 Quality Manager

Purpose:
To clearly document a nonconformance found by test or work task completion quality inspection, monitor
the disposition status, and to record its disposition.

Scope:
All projects tests and work task completion quality inspections

Definitions:
None:

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Responsible Person(s):

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Superintendent reports nonconformance on a Nonconformance Report Form

Quality Manager assigns disposition of the nonconformance

Superintendent stores the completed forms

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References:
Quality Manual Section 9.2.3.1Recording of Nonconformances
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Quality Manual Section 12.4.2 Project Records Control

Procedure:
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1. Use the Nonconformance Report Form and Nonconformance Report Control Log contained in
this procedure unless the customer contract or Project Quality Assurance/Quality Control Plan
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specifies the use of a modified or customer supplied form. In that case, the specified form
replaces the standard form for that contract.
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2. The Responsible Person records nonconformances as required by the Quality Manual on the
Nonconformance Report Form and records the nonconformance report on the Nonconformance
Report Log.
3. The Responsible Person records disposition of nonconformances as required by the Quality
Manual on the Nonconformance Report Form.
4. The Responsible Person records the disposition on the Nonconformance Report Log.
5. When the corrective actions and/or preventive actions have been completed, the Responsible
Person records the action on the Nonconformance Report Form, updates the status on the
Nonconformance Report Log.
6. The Responsible Person stores the completed form in the field office as required by Quality
Manual Section 12.4.2 Project Records Control

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[CompanyName]
Nonconformance Report
Version May 22, 2012
Nonconformance Report
Control ID Project ID Project Name
[ProjectNumber] [ProjectName]
Preparer Signature/ Submit Date Quality Manager Signature / Disposition Date

Description of the requirement or

specification

Description of the nonconformance,

location, affected area, and marking

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Replace Repair Rework Use As-is

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Disposition

Approval of disposition required by customer representative? Yes No

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Customer approval signature /date: ___________________________________
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Corrective Actions
Corrective actions completed Name/Date:_________________________
Customer acceptance of corrective actions required? Yes No
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Name/Date:_________________________
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Preventive Actions

Preventive actions completed Name/Date:_________________________

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For More Information:
Contact: Ed Caldeira 
410‐451‐8006 
www.firsttimequality.com 
[email protected] 
   

For More Information, contact: Ed Caldeira • Caldeira Quality, LLC • First Time Quality℠ 
410‐451‐8006 • www.firsttimequality.com  • [email protected]