THAINA SOUZA DE PAULA
Address: Hanover Dock, Block A - D02
H343 Contact: +353 83 013 0505
E-mail:
[email protected] Key Skills & Experience
2 years and 3 months experience working as an IT support technician in an institute of
medicine located in Brazil. Excellent organization and time management. Fluent in English
and Portuguese.
Professional Experience
IBMR (Brazilian Institute of Medicine and Technical Rehabilitation–
Brazil
Period: from 10/01/2015 to 10/04/2017
Post: IT Support
Technician Functions:
Responsible for providing intellectual, technological and material assistance to an user or a
group of users, in order to solve technical problems of software and hardware.
Remove software and games that are not approved or that do not have licenses available.
Responsible for carry out an inventory of software and hardware physically
between campus and buildings, roll-out of equipment, profile configurations,
configuration of e-mail accounts, software installations and printer support.
Responsible for Update systems and software, perform software and hardware
maintenance, install operating systems, check systems, perform backups of files
and important data for the user and system operation.
Education Details
National College of Ireland (Dublin – Ireland)
BSc (Honours) in Computing– 4 years course
September/2022 to September/2026
SENAC (Rio de Janeiro – Brazil)
Diploma in IT technician– 15 months and 23 days
course March/2013 to July/2014
Colegio Estadual Leopoldina da Silveira (Rio de Janeiro –
Brazil)
High School
January/2012 to December/2014
Additional Qualifications
Fluent in English and Portuguese / Communicate in Spanish