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Bluetooth® Helmet Headset

www.harley-davidson.com User’s Guide

 Boom! Audio 20S EVO

CONTENTS
Safety Precautions............................................................................................................4 7 MOBILE PHONE CALL MAKING AND ANSWERING........................................... 24
7.1 Mobile Phone Call Making and Answering...........................................................................24
1 INTRODUCTION........................................................................................................7 7.2 Speed Dialing.........................................................................................................................25
2 PACKAGE CONTENTS.............................................................................................8 7.3 Intercom and Mobile Phone Call...........................................................................................26
2.1 Headset Main Unit...................................................................................................................8 8 STEREO MUSIC..................................................................................................... 27
2.2 Universal Helmet Clamp..........................................................................................................9 8.1 By Stereo Audio Cable...........................................................................................................27
3 INSTALLING THE BOOM! AUDIO 20S EVO ON YOUR HELMET....................... 11 8.2 By Bluetooth Wireless Stereo.................................................................................................27
8.3 Music Sharing........................................................................................................................28
3.1 Helmet Installation..................................................................................................................11
3.2 Glued Surface Mounting Adapter..........................................................................................13 9 GPS NAVIGATION.................................................................................................. 29
3.3 Switching the Microphone.....................................................................................................13
3.4 Earbuds..................................................................................................................................15 10 SENA SR10, TWO-WAY RADIO ADAPTER.......................................................... 29
4 GETTING STARTED............................................................................................... 15 11 FM RADIO............................................................................................................... 30
4.1 Charging ...............................................................................................................................15 11.1 FM Radio On / Off..................................................................................................................30
4.2 Low Battery Warning..............................................................................................................16 11.2 Preset Stations.......................................................................................................................30
4.3 Checking the Battery Level ...................................................................................................16 11.3 Seek and Save.......................................................................................................................30
4.4 Powering On and Off.............................................................................................................16 11.4 Scan and Save.......................................................................................................................31
4.5 Volume Adjustment................................................................................................................17 11.5 Temporary Preset...................................................................................................................31
4.6 Software..................................................................................................................................17 11.6 Region Selection....................................................................................................................32
5 PAIRING THE BOOM! AUDIO 20S EVO WITH BLUETOOTH DEVICES............ 18 12 AMBIENT MODE..................................................................................................... 32
5.1 Mobile Phone Pairing.............................................................................................................18
5.2 Second Mobile Phone Pairing...............................................................................................19
13 VOICE COMMAND................................................................................................. 33
5.3 Bluetooth Stereo Device Pairing............................................................................................20 14 INTERCOM PAIRING............................................................................................. 34
5.4 Bluetooth GPS Navigation Pairing.........................................................................................20
14.1 Pairing with Other Boom! Audio 20S EVO Headsets for Intercom Conversation ................34
5.5 Pairing with the Sena SR10, Bluetooth Two-way Radio Adapter..........................................22
14.2 Pairing with Other Boom! Audio Headset Models for Intercom Conversation.....................36
6 PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR HANDSFREE........ 23
15 TWO-WAY & MULTI-WAY INTERCOM................................................................. 37
6.1 A2DP Stereo Music Only........................................................................................................23
15.1 Two-way Intercom..................................................................................................................37
6.2 HFP for Phone Call Only........................................................................................................24
15.2 Multi-way Intercom.................................................................................................................37
15.3 Intercom Failure.....................................................................................................................41
15.4 Intercom Reconnection..........................................................................................................41
 Boom! Audio 20S EVO

16 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM 25 OPERATION QUICK REFERENCE....................................................................... 58

PARTICIPANT......................................................................................................... 41
CERTIFICATION AND SAFETY APPROVALS............................................................ 59

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17 GROUP INTERCOM............................................................................................... 42 • FCC Compliance Statement.......................................................................................................59
• FCC RF Exposure Statement......................................................................................................60
18 UNIVERSAL INTERCOM........................................................................................ 42 • FCC Caution...............................................................................................................................60
18.1 Universal Intercom Pairing.....................................................................................................42 • CE Declaration of Conformity ....................................................................................................60
18.2 Two-way Universal Intercom..................................................................................................43 • Industry Canada Statement .......................................................................................................60
18.3 Three-way Universal Intercom...............................................................................................43 • Bluetooth License ......................................................................................................................60
18.4 Four-way Universal Intercom.................................................................................................44 • WEEE (Waste Electrical and Electronic Equipment)..................................................................61
19 REMOTE CONTROL.............................................................................................. 46 LIMITED PRODUCT WARRANTY DISCLAIMERS, and LIMITATIONS...................... 61
• Limited Warranty.........................................................................................................................61
20 FUNCTION PRIORITY............................................................................................ 47
• Warranty Exclusions...................................................................................................................63
21 BOOM! AUDIO 20S EVO CONFIGURATION SETTING....................................... 47 • Warranty Service.........................................................................................................................64
21.1 Assigning Speed Dial ...........................................................................................................49
21.2 Enabling/Disabling Audio Multitasking............................................................................. 49
21.3 Setting Intercom-audio Overlay Sensitivity............................................................................50
21.4 Enabling/Disabling Navigation App Support.................................................................... 50
21.5 Enabling/Disabling Audio Boost....................................................................................... 50
21.6 Setting Smart Volume Control........................................................................................... 51
21.7 Setting Motion Sensor Sensitivity...................................................................................... 51
21.8 Enabling/Disabling Voice Activated Phone Answering..................................................... 52
21.9 Enabling/Disabling HD Intercom...........................................................................................52
21.10 Enabling/Disabling Eight-way Intercom...............................................................................53
21.11 Enabling/Disabling Voice Prompts.......................................................................................53
21.12 Enabling/Disabling FM Station Guide..................................................................................54
21.13 Enabling/Disabling Sidetone................................................................................................54
21.14 Enabling/Disabling Advanced Noise Control™.............................................................. 54
21.15 Delete All Bluetooth Pairing Information..............................................................................55
21.16 Remote Control Pairing........................................................................................................55 WARNING
21.17 Universal Intercom Pairing...................................................................................................55 To minimize the risk of serious injury, death or product damage, read
21.18 Exit Voice Configuration Menu.............................................................................................55
this User's Guide and the Quick Start Guide before using the product
22 RESET TO FACTORY DEFAULT SETTINGS....................................................... 56
for the first time. Go to oem.sena.com/harley-davidson to access
23 FAULT RESET........................................................................................................ 57
these documents if they are missing or unreadable. Keep both Guides
24 FIRMWARE UPGRADE.......................................................................................... 57 for future reference.
 Boom! Audio 20S EVO

Product Use
Safety Precautions Observe the following precautions to avoid injury or damage to your
product while using the product.
Please ensure that the product is properly used by observing the
safety precautions below to prevent any risk of serious injury, death WARNING
and/or damage to property. • Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability.
Hazard alert signal words • If the product emits an unusual smell, feels hot, or appears abnormal
The following safety symbols and signal words are used in this manual. in any other way while using or charging, stop using it immediately.
It may cause damage, explosion, or fire. Contact your sales location
WARNING Indicates a potential hazardous situations that, if if any of these problems are observed.
not avoided, could result in death or serious injury. • Careless use of the product on the road is risky and may result in
serious injury, death or damage. You must heed all safety precautions
CAUTION Indicates a potential hazardous situation that, if not
in all documents that come with this product. This will help minimize
avoided, could result in minor or moderate injury.
the chance these risks may occur while riding.
NOTICE Indicates information considered important, but • In any place where wireless communication is prohibited, such as
not hazard-related. If not avoided, it could cause hospitals or airplanes, turn off the power. In a place where wireless
damage to your product. communication is prohibited, electromagnetic waves may cause
hazards or accidents.
Note Notes, usage tips, or additional information

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• Before riding, fasten the product from the helmet, and double-check NOTICE
that it is properly fastened. Separation of the product while riding will • Attaching the product to the helmet is considered a modification to

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cause damage to the product and may result in an accident. the helmet and may void your helmet’s warranty or compromise your
• Do not use the product in an explosive atmosphere. If you are in such helmet’s functionality. This may entail risks during an accident, so
a location, turn off the power and heed any regulations, instructions, be fully aware of this fact before using the product. Should you not
and signs in the area. accept this fact, you may return the product for a full refund.
• When you use the product while you operating any vehicle or • In some regions, it is prohibited by law to ride motorcycles while
equipment such as motorcycles, scooters, mopeds, ATVs, or wearing headsets or earbuds. Therefore be certain you are aware of
quadbikes (hereinafter called “transportation means”), you need to all relevant laws in the region where you are using the product and
follow the safety precautions provided by the manufacturer of the are sure that you comply with them.
vehicle. • The headset is for motorcycle helmets only. To install the headset,
• When you use the product, use good judgment; never use it under you must follow the installation instructions shown in the User's
the influence of alcohol or drugs or when you are extremely tired. Guide.
• Do not impact the product with sharp tools as this may damage the
product.
• Keep product away from pets or small children. They may damage
the product.
• Any changes or modifications to the equipment not expressly
approved by the party responsible for compliance could void the
limited warranty to operate the equipment.

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Battery Product Storage and Management

Your product has a built-in battery. Be careful to heed all safety Take the following precautions to avoid personal injury or damage to
information in this guide. Failure to carefully observe the safety your product while storing and maintaining the product.
precautions can cause battery heat generation, bursting, fire and
serious personal injury. CAUTION
• Do not dispose of the product with household waste. The built-
WARNING in battery is not to be disposed of in municipal waste stream and
• Do not use the product in direct sunlight for a long period of time. requires separate collection. Disposal of the product should be done
Doing so can damage the product and generate heat that can cause in accordance with the local regulations.
burns.
• Do not use or store the product inside cars in hot weather. It may NOTICE
cause the battery to generate heat, rupture, or ignite. • Keep the product free of dust. Dust may damage mechanical and
• Do not continue charging the battery if it does not recharge within electronic parts of the product.
the specified charging time. Doing so may cause the battery to • The product should be stored at room temperature. Do not expose
become hot, explode, or ignite. the product to extremely high or low temperature as this may reduce
• Do not leave the product near open flames. Do not dispose of the the life span of electronic devices, damage the battery, and/or melt
product in a fire. It may cause the battery to become hot, explode, plastic parts of the product.
or ignite and cause serious injury.
• Never attempt to charge a battery with the charger which has been
physically damaged. It may cause explosion and/or accidents.

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• Do not clean the product with cleaning solvents, toxic chemicals, or

strong detergents as this may damage the product. 1 INTRODUCTION

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• Do not paint the product. Paint may obstruct moving parts or interfere
with the normal operation of the product.
Thank you for choosing the Boom! Audio 20S EVO Bluetooth Helmet
• Do not drop or otherwise shock the product. It may damage the Headset. With the Boom! Audio 20S EVO, you can call handsfree on your
product or its internal electronic circuits. Bluetooth mobile phone, listen to stereo music or voice instructions of GPS
• Do not disassemble, repair or modify the product as this may navigations by Bluetooth wirelessly, and have intercom conversations in
damage the product and invalidate the product warranty. full duplex with a passenger or other motorcycle riders.
• Do not store the product in humid environments, especially for long The Boom! Audio 20S EVO is compliant with Bluetooth 4.1 supporting the
periods of time. It may damage the internal electronic circuits. following profiles: Headset Profile, Hands-Free Profile (HFP), Advanced
• Battery performance will deteriorate over time if stored for a long Audio Distribution Profile (A2DP) and Audio Video Remote Control Profile
period of time without being used. (AVRCP). Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this user’s guide carefully before using the headset. Also
check www.harley-davidson.com for the latest version of the User’s
Guide and additional information related to Boom! Audio Bluetooth
products.

The Boom! Audio 20S EVO features:

• Bluetooth 4.1
• Dual Bluetooth module communication system
• Audio Multitasking™
• Multi-way intercom up to 8 connections
• Group Intercom™
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• Bluetooth intercom up to 2.0 kilometers (1.2 miles)*

• Smartphone App for iPhone and Android 2 PACKAGE CONTENTS
• Universal Intercom™
• Advanced Noise Control™
• Intuitive voice prompts and voice commands 2.1 Headset Main Unit
• HD quality crystal clear and natural sound
• Bluetooth Audio Recording™
• Versatile functions using motion sensor technology Status LED

• All-in-one helmet clamp kit

• Built-in FM radio tuner with a station scan and save function
• Bluetooth pairing for dual mobile phones
• Bluetooth handsfree for Bluetooth mobile phones
• Bluetooth stereo headset for Bluetooth audio devices such as MP3
players
• Bluetooth stereo headset for Bluetooth GPS navigations
• Firmware upgradeable Jog Dial
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
* in open terrain • Volume adjustment by rotating
• Play and pause Bluetooth stereo device
• Track-forward and track-back by pressing down and rotating
Key Specifications: • Enter into intercom pairing mode
• Bluetooth 4.1 • Enter into voice configuration setting
• Navigate through configuration menu
• Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
• Seek FM radio station
Advanced Audio Distribution Profile (A2DP), and Audio Video Remote
Control Profile (AVRCP)
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2.2 Universal Helmet Clamp

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Speaker Port Microphone Port

Phone Button
• Answer and end a mobile phone call
Quick Release Button
• Speed dial
• Call transfer between mobile phone and headset
• Enter into mobile phone pairing mode Earbud Port
• Enter into Bluetooth stereo device pairing mode
• Enter into factory reset mode
• Turn on/off FM tuner

Static Boom
Microphone
MP3 Port
• Non-Bluetooth audio device
DC Power Charging & (MP3 player, mobile phone)
Firmware Upgrade Port • Laser/radar detector
• Two-way radio

Dynamic Speakers Ambient Mode Button

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• Wired Boom Microphone • Rubber Pads

• Wired Microphone • Foam Speaker Covers

• Hook and Loop Fasteners for Speakers

• USB Power & Data Cable

• Hook and Loop Fastener for Boom Microphone

• Cigarette Charger
• Hook and Loop Fastener for Wired Microphone

• Speaker Pads
• 2.5 to 3.5mm Stereo Audio Cable

• Allen Wrench

• Glued Surface Mounting Adapter

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2. Depending on the size and shape of your helmet, you may need
3 INSTALLING THE BOOM! AUDIO 20S EVO to change the thickness of the rubber pad between the clamp

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plates. You can find two extra rubber pads in the box. To increase
ON YOUR HELMET the overall thickness, attach the thinner one to the original rubber
pad or replace the original rubber pad with the thicker one.
3.1 Helmet Installation
To securely install the Boom! Audio 20S EVO on the helmet, please
follow this procedure.
1. Loosen the two screws on the back plate of the clamp unit using
the enclosed allen wrench. Insert the back plate of the clamp unit
between the internal padding and external shell of the helmet, and
tighten the two screws. Please make sure that the microphone is
3. Please adjust the direction of the microphone so that the fin side
located properly close to your mouth when you wear the helmet.
of the microphone is facing outward; away from your lips. You can
easily recognize it by touching the fin with your fingers.
Fin

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4. Place the helmet speakers along with the hook and loop fasteners,
Note:
centered to your ear, in the ear pockets of the helmet. If the helmet To enhance the audio quality, you can make use of the foam speaker covers.
has deep ear pockets, you can use the speaker pads to place the Cover each speaker with the foam and attach the hook fastener at the
speakers closer to your ears. back of the speaker. Then place the speakers in the helmet as described
above. Foam covered speakers work most effectively when they are slightly
touching your ears.

Hook Fastener
Foam Speaker Cover

5. Attach the headset main unit to the clamp unit. Slide the main
unit down onto the clamp unit until it clicks firmly into the bottom
portion of the clamp unit.

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6. To remove the main unit from the clamp unit, press the Quick 7. Peel off the cover of the adhesive tape of the adapter and attach
Release Button to slide it off the clamp unit. the unit on the proper surface of your helmet.

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3.2 Glued Surface Mounting Adapter
If you have any problem equipping the clamp unit on the helmet for
Note:
any reason, you may use the glued surface mounting adapter to attach
Harley-Davidson recommends the clamp unit over the glued surface
the clamp unit on the external surface of the helmet.
mounting adapter. Even though the glued surface mounting adapter
1. Remove the speaker unit from the speaker port. is provided for convenience, Harley-Davidson does not assume any
2. Remove the back plate of the clamp unit completely. responsibility for use of it. Users may have to use the glued adapter at their
3. Remove the rubber pad and replace it with the thicker rubber pad own risk and responsibility.
included in the package.
4. Put the speaker cable through the glued external adapter and 3.3 Switching the Microphone
reconnect it to the speaker port.
If you want to use a different microphone instead of the static boom
5. Hook on the adapter to the clamp unit then screw in the glued
microphone, please refer to the following steps.
external adapter to the clamp unit.
1. Remove the back plate of the clamp unit by loosening the two
6. Locate a proper surface on the helmet to attach the unit then clean
screws with the enclosed allen wrench.
the helmet surface location with a moistened towel and allow to
2. If you look into the back side of the clamp, the left port is for
dry thoroughly.
speakers and the right port is for microphone.
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3. Two extra microphones are provided, a wired boom microphone

and a wired microphone. Connect the one you need according to
your helmet type.
4. Lock the microphone to the clamp by turning the lock clockwise.
5. Reattach the back plate to cover the microphone and the speaker
port.
6. Follow steps in section 3.1, “Helmet Installation” to complete the
clamp installation. 3.3.2 Wired Microphone
In case of the wired microphone, attach the enclosed hook and loop
fastener for the wired microphone to the inside of the chin guard for
full-face helmets. Place the wired microphone on the hook and loop
fastener and connect it to the connector of the clamp unit.

3.3.1 Wired Boom Microphone

When installing the included wired boom microphone, place the hook
and loop fastener end of the boom microphone between the internal
helmet cheek pad and the internal wall of the helmet shell. The boom
microphone should be mounted so it is facing close to your mouth when
you wear the helmet.

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3.4 Earbuds
If you want to wear your own earbuds, connect the earbuds to the 4 GETTING STARTED

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earbud port on the left side of the clamp. You can connect your
earbuds to the clamp while having the speakers connected to the
clamp. The sound of the earbuds will be active while the sound of the 4.1 Charging
outer speakers becomes inactive.
WARNING
When charging the battery, use only the approved charger provided
by the manufacturer. Use of a non-approved charger may cause fire,
explosion, leakage, and other hazards which may also reduce the life time
or performance of the battery.

You can charge the Boom! Audio 20S EVO by connecting the
supplied USB power & data cable into a computer USB port or USB
wall charger. You can use any standard micro-USB cable to charge
the Boom! Audio 20S EVO. The LED turns red while the headset is
charging and turns blue when it is fully charged. It takes about 2.5
hours to be completely charged.

Note:
Any 3rd party USB charger can be used with Harley-Davidson products if
the charger is approved by either the FCC, CE, IC or other locally approved
agencies that Sena accepts.

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Note:
CAUTION 1. The battery performance may be reduced over time with usage.
Please make sure to take off your Boom! Audio 20S EVO-installed helmet 2. Battery life may vary depending on conditions, environmental factors,
while charging. The headset automatically turns off during charging. functions of the product in use, and devices used with it.

4.2 Low Battery Warning 4.3.2 Voice Prompt Indicator

When the battery is low, the blinking blue LED in stand-by mode turns When you power on the headset, keep pressing the Jog Dial and the
to red and you will hear three, mid-toned beeps and a voice prompt Phone Button simultaneously for about 3 seconds until you hear three,
saying “Low Battery”. high toned beeps. Then you will hear voice prompt indicating the battery
level. However, if you release the buttons as soon as the headset turns on,
4.3 Checking the Battery Level you will not hear the voice prompt for the battery level indication.
You can check the battery level in two different ways when the headset 4.4 Powering On and Off
is powering on.
Press the Jog Dial and the Phone Button at the same time to power the
4.3.1 LED Indicator headset either on or off. When powering on the headset, press the Jog
When the headset is powering on, the red LED flashes rapidly Dial and the Phone button at the same time until the blue LED appears
indicating the battery level. while hearing the ascending beeps. When powering off the headset,
4 flashes = High, 70~100% press the Jog Dial and the Phone Button at the same time until the
3 flashes = Medium, 30~70% red LED appears briefly and the headset turns off completely while
2 flashes = Low, 0~30% hearing descending beeps.

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4.5 Volume Adjustment 4.6 Software

You can easily adjust the volume by rotating the Jog Dial. You will

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4.6.1 Sena Device Manager
hear a beep when the volume reaches maximum or minimum level.
The Device Manager allows you to upgrade the firmware and configure
The volume is set and maintained independently at different levels
the device settings directly from your PC. Using this software, you
for each audio source even when you turn off and on the headset.
can assign speed dial presets, FM radio frequency presets and more.
For example, once you set the volume for mobile phone handsfree,
It is available to download for both Windows and Mac. For more
it will not change even if you adjust the volume for your Bluetooth
information on downloading the Device Manager, please visit oem.
MP3 music. So you can always maintain the preferred optimum volume
sena.com/harley-davidson.
level for each audio source.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to configure the device settings,
WARNING create groups of intercom friends, and view the quick start guide.
Use of the product at a high volume for a long period of time may damage
Simply pair your phone with your Boom! Audio 20S EVO headset, run
your eardrums or hearing ability. Keep the volume at a modest level to
prevent damage. the Sena Smartphone App and you can configure its settings directly
from your smartphone. You can download the Sena Smartphone App
for Android or iPhone from oem.sena.com/harley-davidson.

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5.1 Mobile Phone Pairing

5 PAIRING THE BOOM! AUDIO 20S EVO WITH 5.1.1 General Mobile Phone Pairing
BLUETOOTH DEVICES 1. Turn on the Boom! Audio 20S EVO and press the Phone Button for
5 seconds until the LED flashes red and blue alternately and you
hear multiple beeps. You will hear a voice prompt saying “Phone
Before using the Boom! Audio 20S EVO Bluetooth headset with
pairing”.
any Bluetooth devices for the first time, you will need to pair them
2. Search for Bluetooth devices on your mobile phone. Select the
together. It can be paired with Bluetooth mobile phones, Bluetooth
Boom! Audio 20S EVO in the list of the devices detected on the
stereo devices such as MP3 players, or motorcycle specific Bluetooth
mobile phone.
GPS navigation, and with other Boom! Audio Bluetooth headsets. This
3. Enter 0000 for the PIN. Some mobile phones may not ask for the
pairing operation is only required once for each Bluetooth device.
PIN.
The headset remains paired with the devices and automatically
4. The mobile phone confirms that pairing has completed and the
reconnects to them when they are within range. You will hear a high
Boom! Audio 20S EVO is ready to use. You will hear a voice
tone single beep and a voice prompt when the headset connects
prompt from the Boom! Audio 20S EVO saying “Your headset is
to the paired device automatically: “Phone connected” to a mobile
paired”.
phone, “Media connected” to a Bluetooth stereo device.
5. If the pairing process is not completed within three minutes, the
Boom! Audio 20S EVO will return to stand-by mode.

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5.1.2 NFC Mobile Phone Pairing 2. Within 2 seconds, tap the Phone Button again, then the LED turns
You can quickly pair your mobile phone using NFC (Near Field to blue flashing and the beeps turn to high toned double beeps.

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Communication) technology with your NFC-enabled mobile phone. You will hear a voice prompt saying “Second mobile phone
1. Make sure that your mobile phone has the NFC function turned on pairing”.
and that the phone screen is active. 3. Search for Bluetooth devices on your mobile phone. Select the
2. Turn on the Boom! Audio 20S EVO and remove the main unit from Boom! Audio 20S EVO in the list of the devices detected on the
the clamp unit. mobile phone.
3. Place your mobile phone over the back side of the Boom! Audio 4. Enter 0000 for the PIN. Some mobile phones may not ask for the
20S EVO so that the NFC detection area of each device touches PIN.
each other. 5. The mobile phone confirms that pairing has completed and the
4. Follow the pairing instructions that appear on your phone. If a Boom! Audio 20S EVO is ready to use. You will hear a voice
passcode is required, enter “0000”. prompt from the Boom! Audio 20S EVO saying “Your headset is
5. The mobile phone confirms that pairing has completed and the paired”.
Boom! Audio 20S EVO is ready to use. 6. If you want to pair the Sena SR10, Bluetooth adapter, please refer
6. Reattach the Boom! Audio 20S EVO to the clamp unit. to the section 5.5, “Pairing with the Sena SR10, Bluetooth Two-
way Radio Adapter”.
5.2 Second Mobile Phone Pairing
Typical Bluetooth headsets can connect with only one Bluetooth Note:
device, but a second mobile phone pairing allows the headset to If you have two audio (A2DP) devices connected to your headset then the
audio from one device will interrupt the audio from the other device. For
connect with another Bluetooth device such as a second mobile
example, if you are playing music from the primary mobile phone, then it
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
can be interrupted by playing music from the secondary mobile phone and
1. To pair the second mobile phone, press the Jog Dial for 6 seconds vice versa.
until the red LED is rapidly flashing and you hear multiple beeps.

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5.3 Bluetooth Stereo Device Pairing 5.4 Bluetooth GPS Navigation Pairing
1. If the Bluetooth stereo device is integrated with the mobile phone 5.4.1 GPS Pairing
such as smartphones, you don’t need to pair the Boom! Audio 1. Turn on the headset and press the Jog Dial for 6 seconds until the
20S EVO with it separately. When the Boom! Audio 20S EVO is red LED is rapidly flashing and you hear multiple beeps.
paired with the mobile phone, it is also paired as a stereo music 2. Within 2 seconds, tap the Phone Button and hear the voice prompt,
device. “Second mobile phone pairing”. Again within 2 seconds, tap
2. If you have a stand alone Bluetooth stereo device, follow the the Phone Button and the LED turns to green flashing and the
pairing procedure separately. The procedure is the same as the beeps turn to multiple mid-toned beeps. You will hear the voice
procedure in section 5.1, “Mobile Phone Pairing”. prompt, “GPS pairing”.
Note: 3. Search for Bluetooth devices on the GPS navigation screen. Select
1. If Bluetooth connection between the headset and a mobile phone is the Boom! Audio 20S EVO in the list of the devices detected on
disconnected, tap the Phone Button to recover the Bluetooth connection the GPS.
immediately. 4. Enter 0000 for the PIN.
2. If Bluetooth connection between the headset and a media player is 5. The GPS confirms that pairing has completed and the Boom!
disconnected, press the Jog Dial for 1 second to recover the Bluetooth Audio 20S EVO is ready to use. You will hear a voice prompt from
connection and play.
the Boom! Audio 20S EVO saying “Your headset is paired”.
6. If the pairing process is not completed within three minutes, the
Boom! Audio 20S EVO will return to stand-by mode.

Note:
If you pair your GPS device via GPS Pairing, its instructions will not interrupt
your intercom conversations, but overlay with them.

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The pairing diagram for GPS pairing is shown in the figure below. 5.4.2 GPS Pairing as Mobile Phone
If a GPS is not only used for turn-by-turn voice instructions but also is

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your preferred Bluetooth stereo music source, you can pair the GPS to
the Boom! Audio 20S EVO by following the simple procedures in “5.1
Mobile Phone Pairing”. However, since some GPS systems support
Smart Phone
mobile phone bridging over Bluetooth, you can pair the mobile phone
HFP
Mobile Phone
to the GPS to use your mobile phone. When you do this, the Boom!
+
A2DP Pairing Audio 20S EVO thinks the GPS is a mobile phone so you can no longer
pair your mobile phone to the Boom! Audio 20S EVO directly. Please
refer to the user’s guide of your GPS for details.
HFP

GPS Pairing HFP

Boom! Audio GPS
20S EVO
GPS Mobile Phone
GPS Pairing
HFP
+ Mobile Phone
(A2DP) Pairing

Boom! Audio
20S EVO
GPS Pairing as Mobile Phone

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4. When the pairing is completed, you will hear a voice prompt

Note:
You have to use a motorcycle specific GPS which transmits turn-by-turn
saying “Your headset is paired”.
voice instruction to the headset by Bluetooth. Most automotive GPS systems 5. If the pairing process is not completed within three minutes, the
don’t have this feature. Boom! Audio 20S EVO will return to stand-by mode.
The incoming audio from the two-way radio via SR10 is heard in
5.5 Pairing with the Sena SR10, Bluetooth Two-way the background while having an intercom conversation or a mobile
Radio Adapter phone call. You can listen to music, answer a mobile call, have an
The Sena SR10 is a Bluetooth two-way radio adapter for group intercom conversation and use a two-way radio via the SR10 for group
communication, and uses HFP as do most motorcycle specific GPS communication as shown in the figure below. A GPS system or a
navigation systems. If you pair the Boom! Audio 20S EVO with a SR10 radar detector which has a headphone jack or audio line-out could
by second mobile phone pairing, the Boom! Audio 20S EVO is able be connected to the SR10 by a wire. The GPS voice instruction or the
to have two HFP devices at the same time: a mobile phone and the radar detector alarm is also heard in the background via the SR10
Sena SR10. while having an intercom conversation or a phone call. Please refer to
1. Turn on the headset and press the Jog Dial for 6 seconds until the the SR10 User’s Guide for details.
red LED is rapidly flashing and you hear multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then the LED turns
to blue flashing and the beeps turn to high tone double beeps.
You will hear a voice prompt saying “Second mobile phone
pairing”.
3. Turn on the SR10 and follow the SR10’s “Bluetooth Headset
Pairing” procedure to complete the process. Please refer to the
SR10 user’s guide for details.

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 Boom! Audio 20S EVO

6 PAIRING WITH SELECTIVE PROFILE:

English
A2DP STEREO OR HANDSFREE

Smart Phone
Two-way Radio If you have a MP3 stereo music phone such as a smartphone,
sometimes you may need to selectively use the Boom! Audio 20S EVO
Wired
HFP
Mobile Phone Connection for A2DP stereo music only or for mobile phone handsfree only. These
+
A2DP Pairing instructions are for advanced users who want to pair the Boom! Audio
20S EVO to their smartphones only with one selective profile: A2DP
stereo for music or HFP for phone calls.
HFP
Wired If you have previously paired a mobile phone to the Boom! Audio 20S
Connection
Second Mobile GPS EVO, you must clear the previous paring list on both devices; the
Boom! Audio Phone Pairing mobile phone and Boom! Audio 20S EVO. To clear the pairing list on
Sena SR10
20S EVO
Boom! Audio 20S EVO, please do a factory reset or follow the pairing
Wired list clearing procedure described in this manual. To clear the pairing
Connection list on the mobile phone, please refer to the mobile phone manual. For
most smartphones, delete the Boom! Audio 20S EVO from the list of
Bluetooth devices in the settings menu.

6.1 A2DP Stereo Music Only

Radar Detector
1. Turn on the headset and press the Phone Button for 5 seconds
Parallel Connection of SR10 and Mobile Phone
until the LED flashes red and blue alternately and you hear
by Bluetooth Second Mobile Phone Pairing
multiple beeps.
23
 Boom! Audio 20S EVO

2. Within 2 seconds, tap the Jog Dial again, then the LED turns to
red flashing and the beeps turn to double mid-tone beeps. You 7 MOBILE PHONE CALL MAKING AND
will hear a voice prompt saying “Media selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the ANSWERING
Boom! Audio 20S EVO in the list of devices detected on your
phone. 7.1 Mobile Phone Call Making and Answering
4. Enter 0000 for the PIN. Some smartphones may not ask for the 1. When you have an incoming call, simply tap the Phone Button or
PIN. the Jog Dial to answer the call.
6.2 HFP for Phone Call Only 2. You can also answer the incoming call by loudly speaking any
word of your choice if Voice Activated Phone Answering (VOX
1. Turn on the headset and press the Phone Button for 5 seconds
Phone) is enabled, unless you are connected to intercom.
until the LED flashes red and blue alternately and you hear
3. To end a call, tap the Phone Button or press the Jog Dial for 2
multiple beeps.
seconds until you hear a beep, or wait for the called person to end
2. Within 2 seconds, tap the Phone Button again, then the LED turns
the call.
to blue flashing and the beeps turn to multiple mid-tone beeps.
4. To reject a call, press the Jog Dial for 2 seconds until you hear a
You will hear a voice prompt saying “Phone selective pairing”.
beep while the phone is ringing.
3. Search for Bluetooth devices on your smartphone. Select the
5. To transfer a call between the mobile phone and the headset
Boom! Audio 20S EVO in the list of devices detected on your
during the phone conversation, press the Phone Button for 2
phone.
seconds until you hear a beep.
4. Enter 0000 for the PIN. Some smart phones may not ask for the
6. There are several ways to make a phone call:
PIN.
–– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.

24
 Boom! Audio 20S EVO

–– For some older mobile phones which do not automatically 7.2 Speed Dialing
transfer calls to the headset, press the Phone Button after You can quickly make a phone call by using the voice speed dial

English
entering phone numbers on the mobile phone keypad. menu.
–– Tap the Phone Button in stand-by mode to activate the voice 1. To enter into the voice speed dial menu, double tap the Phone
dialer of your mobile phone. For this, the voice dialing feature Button and you will hear a mid-tone single beep and a voice
must be available on the mobile phone. Refer to your mobile prompt saying “Speed dial”.
phone manual for further instruction. 2. Rotate the Jog Dial clockwise or counter-clockwise to navigate
between the menus. You will hear voice prompts for each menu
Note:
1. If you are using second mobile phone connection and you have an item.
incoming call from the second phone during a call involving the first 3. Tap the Phone Button to select a voice menu among the followings:
phone, then you may still receive the call from second phone. In this
(1) Last number redial (4) Speed dial 3
case, the call from the first phone is on waiting mode. If you end a call,
then it will automatically transfer you to the first phone call. (2) Speed dial 1 (5) Cancel
2. If you are using second mobile phone connection of mobile phone and
(3) Speed dial 2
GPS, you may not be able to listen to the GPS voice instruction during the
4. After selecting the last number redial menu, you will hear a voice
phone call.
prompt saying “Last number redial”. Then, to redial the last
phone call number, tap the Phone Button.
5. To call one of the speed dials, rotate the Jog Dial clockwise or
counter-clockwise to navigate between the menus until you hear
a voice prompt saying “Speed dial (#)”. Then, tap the Phone
Button.

25
 Boom! Audio 20S EVO

6. If you want to exit the speed dial immediately, rotate the Jog 7.3 Intercom and Mobile Phone Call
Dial until you hear a voice prompt saying “Cancel”, and tap the 1. When you have an incoming mobile phone call during an
Phone Button or the Jog Dial. If any button is not pressed within intercom conversation, you will hear a ring tone. You can choose
15 seconds, the Boom! Audio 20S EVO will exit the voice speed whether to 1) answer the mobile phone call and stop the intercom
dial menu and go back to stand-by mode. conversation, or 2) reject the phone call and stay on the intercom
conversation.
Note:
1. Make sure that you connect the mobile phone and the headset in order
a. To answer the phone call and stop the intercom conversation,
to use the speed dial function. tap the Jog Dial or the Phone Button. The VOX Phone feature
2. Speed dial needs to be setup through the headset (refer to section 21.1, does not work if you are connected to intercom. When you
“Assigning Speed Dial”), Sena Smartphone App, or Device Manager first. hang up the phone call, the intercom will automatically be
recovered.
Answer Tap Phone Button or Tap Jog Dial or Say “Hello” b. To reject the phone call and stay on the intercom conversation,
End Tap Phone Button or Press Jog Dial for 2”
press the Jog Dial for 2 seconds until you hear a beep.
Unlike other motorcycle Bluetooth headsets, this prevents a
Reject Press Jog Dial for 2”
user from being dropped out of an intercom conversation by
Transfer Press Phone Button for 2” an incoming mobile call.
Call Use phone keypad 2. When you have an incoming intercom call during a mobile phone
call, you will hear 4 high tone beeps, alerting you that there is an
Speed Dial Double tap Phone Button incoming intercom call. You will also hear a voice prompt saying
Voice Dial Tap Phone Button “Intercom requested”. In this case, the intercom call does not
Mobile Phone Call Button Operations
override the mobile phone call because intercom has lower
priority than mobile call. You have to hang up the mobile phone
call to make or receive an intercom call.

26
 Boom! Audio 20S EVO

8.2 By Bluetooth Wireless Stereo

8 STEREO MUSIC The Bluetooth audio device must be paired with the Boom! Audio 20S

English
EVO by following the “Bluetooth Stereo Device Pairing” procedures
described in the section 5.3. The Boom! Audio 20S EVO supports the
You can listen to stereo music in two ways: with the enclosed stereo
Audio/Video Remote Control Profile (AVRCP), so if your Bluetooth audio
audio cable or by Bluetooth wireless stereo.
device also supports the AVRCP, you can use the Boom! Audio 20S
8.1 By Stereo Audio Cable EVO to remotely control music playback. Not only can you adjust the
Plug your stereo MP3 player directly to the Boom! Audio 20S EVO by volume but you can also use the functions such as play, pause, next
using the enclosed 2.5mm to 3.5mm stereo audio cable. To adjust the track and previous track. If the Audio Multitasking feature is enabled,
volume, rotate the Jog Dial on the headset. You may adjust the volume on you can listen to the music while having an intercom conversation.
the MP3 player also. 1. To adjust the volume, rotate the Jog Dial.

MP3 Port

27
 Boom! Audio 20S EVO

2. To play or pause music, press and hold the Jog Dial for 1 second 8.3 Music Sharing
until you hear a double beep. You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation.
1. Enter into a two-way intercom and press and hold the Jog Dial for
one second to play music.
2. Press and hold the Jog Dial until you hear triple beeps and you
will hear a voice prompt saying “Music sharing on”.
3. To track forward or track back, rotate while pressing down the Jog
Dial clockwise or counter clockwise.
3. To track forward or track back, rotate while pressing the Jog Dial 4. To terminate music sharing, press and hold the Jog Dial until you
clockwise or counter clockwise. hear triple beeps and you will hear a voice prompt saying “Music
sharing off”.
Please refer to chapter 15 for more information on intercom connections.

Note:
1. Audio Multitasking must be enabled to use music sharing. Please refer
to section 21.2 for more details on the Audio Multitasking feature.
2. Both you and your intercom friend can remotely control music playback
during music sharing such as track forward and track back.
Note: 3. When you have an incoming call, make a phone call, or hear the turn-by-
Bluetooth music is available only when the MP3 port remains open. Please turn voice instruction of GPS during music sharing, the function will be
make sure the audio cable is unplugged from the clamp unit to play music paused.
by Bluetooth.

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 Boom! Audio 20S EVO

9 GPS NAVIGATION 10 SENA SR10, TWO-WAY RADIO ADAPTER

English
If you pair a Bluetooth GPS to the Boom! Audio 20S EVO as described As described in section 5.5, you can use a two-way radio and the
in section 5.4, “Bluetooth GPS Navigation Pairing”, you can hear the Boom! Audio 20S EVO Bluetooth intercom simultaneously by using
voice instruction of the GPS while having an intercom conversation. the Sena SR10, a Bluetooth Two-way Radio Adapter, along with the
The GPS voice instruction does not interrupt intercom conversations. Boom! Audio 20S EVO. Incoming audio from the two-way radio will not
interrupt an intercom conversation but is heard in background. This is
useful when you have an intercom conversation with a passenger on
the back seat and use a two-way radio for group communication with
other motorcycle riders.
GPS

Voice GPS Pairing

Instruction

HFP Intercom

Mobile Phone Intercom

Smart Phone Pairing Boom! Audio Pairing Intercom Friend
20S EVO
Intercom and GPS voice instruction

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 Boom! Audio 20S EVO

11 FM RADIO

Smart Phone 11.1 FM Radio On / Off

HFP
Two-way Radio To turn on the FM radio, press and hold the Phone Button for 2 seconds
+ Mobile Phone until you hear a mid-tone double beep sound. You will then hear a
A2DP Pairing
Wired
Connection voice prompt saying “FM on”. In order to turn off the FM radio, press
and hold the Phone Button for 2 seconds until you hear a voice prompt
Audio from saying “FM off”. When you power off, the Boom! Audio 20S EVO will
Two-way Radio
Wired remember the last station frequency. When you power it on, the last
Connection
Boom! Audio Second Mobile GPS station frequency will be playing.
20S EVO Phone Pairing
11.2 Preset Stations
Sena SR10
Intercom Intercom
Pairing You can listen to preset stations while listening to the FM radio. Tap
the Phone Button once to go upward to your next saved preset station.
Wired
Connection
11.3 Seek and Save
“Seek” is the function that searches from station to station frequencies.
To use the “Seek” function, please follow the procedure below:
Intercom Friend
Radar Detector
1. Rotate while pressing the Jog Dial clockwise to search up the
Intercom and Two-way Radio
station dial or counter clockwise to search down the station dial.
2. If the tuner finds a station while searching frequencies, it stops the
seek function.
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 Boom! Audio 20S EVO

3. To save the current station, press and hold the Jog Dial for 2 11.4 Scan and Save
seconds until you hear a voice prompt saying “Preset (#)”. "Scan" is the function that automatically searches station frequencies,

English
4. Rotate the Jog Dial clockwise or counter clockwise, in order to starting from the current frequency and up. To use the scan function,
select which preset number you want for that specific station. You please follow the procedures below:
can save up to 10 preset stations. (You may cancel the preset 1. Double tap the Phone Button. Then the current station frequency
operation by waiting approximately 10 seconds. You will then moves upward to find other station frequencies.
hear “Save preset cancelled”. You can also rotate the Jog Dial 2. If the tuner finds a station, it stays at the station frequency for 8
clockwise or counter clockwise until you hear “Cancel”. Tap the seconds, then scanning to the next station frequency.
Jog Dial to confirm cancellation. You will then hear “Save preset 3. Scan function stops when you double tap the Phone Button again.
cancelled”). 4. To save a station while scanning frequencies, tap the Phone
5. To save the current station, tap the Jog Dial again. You will then Button when at that station. You will hear a voice prompt from the
hear a voice prompt saying “Save preset (#)”. Boom! Audio 20S EVO saying “Save preset (#)”. The station will
6. To delete the saved station in the preset number, tap the Phone be saved as the next preset number.
Button. You will then hear a voice prompt saying “Delete preset (#)”. 5. All stations preset during “Scan”, will overwrite previously set
stations.
Note:
1. You can save FM stations to presets before using FM radio. Connect 11.5 Temporary Preset
the Boom! Audio 20S EVO to your PC and open the Device Manager. It
allows you to save up to 10 FM station frequency presets on the Boom! With the temporary preset function, you may temporarily preset stations
Audio 20S EVO settings menu. You may do the same operation by using automatically without changing the existing preset stations. Tap the
the Sena Smartphone App. Phone Button three times to automatically scan for 10 temporary
2. You can still answer an incoming phone call and intercom while listening preset stations. The temporary preset stations will be cleared when
to the FM radio. the system is powered off.

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 Boom! Audio 20S EVO

11.6 Region Selection

You can select proper FM frequency region from the Device Manager. 12 AMBIENT MODE
With the region setting, you may optimize seek function to avoid
unnecessary frequency range (Factory default: Americas).
You can hear the ambient sound outside of your helmet by activating
Region Frequency range Step the Ambient Mode. To activate the Ambient Mode, press twice the
Worldwide 76.0 ~ 108.0 MHz ± 100 kHz
Ambient Mode Button which is placed on the bottom of the clamp
unit. To deactivate the Ambient Mode, press twice the Ambient Mode
Americas 87.5 ~ 107.9 MHz ± 200 kHz Button again.
Asia 87.5 ~ 108.0 MHz ± 100 kHz
Australia 87.5 ~ 107.9 MHz ± 200 kHz
Europe 87.5 ~ 108.0 MHz ± 100 kHz
Japan 76.0 ~ 95.0 MHz ± 100 kHz

Ambient Mode Button

Note:
The ambient mode has higher priority than mobile phone, so you cannot
make or answer phone call, listen to music, or have an intercom conversation
if the Ambient Mode is activated.

32
 Boom! Audio 20S EVO

Mode Status Function Voice Command

13 VOICE COMMAND

English
“Intercom
Start/End each Intercom
[one, two, … , nine]”
The voice command of the Boom! Audio 20S EVO allows you to End all intercoms “End intercom”
operate certain operations by simply using your voice. You can control Standby / Music / Call last intercom “Last intercom”
the Boom! Audio 20S EVO completely handsfree using the voice FM Radio /
recognition. The voice command function works only with English Group Intercom “Group intercom”
commands. Intercom pairing “Pairing intercom”
Voice Command Procedure: Cancelling operations “Cancel”
1. There are three ways to enter the voice command mode. The simplest Play/Pause music “Music” or “Stereo”
way is to tap once on the Ambient Mode Button. Another way is to Turn on/off FM radio “FM radio”
double tap the surface of the Boom! Audio 20S EVO or the helmet
surrounding the Boom! Audio 20S EVO. Be careful not to press the Check battery “Check battery”
Jog Dial during this process. Lastly, you can say, “Hello Sena” during Speed dialing
“Speed dial
standby mode. [one, two, three]”
Standby
2. Speak a voice command from the table below: Redial the last call “Redial”
Voice command help “What can I say?”
“Connected
Check connected devices
devices”
Configuration menus “Configuration”

33
 Boom! Audio 20S EVO

Mode Status Function Voice Command

Next track (music) / next
14 INTERCOM PAIRING
“Next”
preset (FM radio)
Music / FM Radio Previous track (music) / 14.1 Pairing with Other Boom! Audio 20S EVO Headsets
“Previous”
previous preset (FM radio) for Intercom Conversation
Stop music / FM Radio “Stop” The Boom! Audio 20S EVO can be paired with up to nine other
headsets for Bluetooth intercom conversation.
Note: 1. Turn on the two Boom! Audio 20S EVO headsets (A and B) that
1. Voice command performance may vary based on the environmental you would like to pair with each other.
conditions including riding speed, helmet type and ambient noise. To 2. There are two ways you can enter the two headsets into pairing
improve the performance, minimize wind noise on the microphone by mode.
using the large microphone sponge and closing the visor.
2. To activate the voice command during non-stand-by functions, tap the
–– Press and hold the Jog Dial of the headset A and B for 6 seconds
Ambient Mode Button or double tap the surface of the main unit. until red LEDs of both units start to flash rapidly. You will hear a
3. If the Boom! Audio 20S EVO is in stand-by mode for longer than one voice prompt saying “Intercom pairing”.
minute then the microphone will automatically be disabled and the Voice –– Remove the two headsets from the clamps. Grab them with
Command feature cannot be activated by saying "Hello Sena". The Voice each hand and shake them simultaneously until the green LEDs
Command feature will need to be activated by tapping the Ambient of the both units start to flash rapidly.
Mode Button once or double tapping the surface on the Boom! Audio
20S EVO.

34
 Boom! Audio 20S EVO

3. Simply tap the Jog Dial of any one of the two headsets A or B (It 4. You can pair with up to nine other headsets. To pair with more
doesn’t matter that you choose A or B.) and wait until the LEDs of headsets such as A and C, A and D, and more, simply follow the

English
both headsets turn to blue and intercom connection is automatically same procedure as above.
established. The two Boom! Audio 20S EVO headsets A and B A A
are paired with each other for intercom conversation. If the pairing
process is not completed within one minute, the Boom! Audio 20S
EVO will return to stand-by mode.
A
B C D J B C D J

Pairing A & C Pairing A & D

B C D J

Pairing A & B

35
 Boom! Audio 20S EVO

5. The intercom pairing queue is ‘Last-Come, First-Served’. If a 14.2 Pairing with Other Boom! Audio Headset Models for
headset has multiple paired headsets for intercom conversations, Intercom Conversation
the last paired headset is set as first intercom friend. The The Boom! Audio 20S EVO can be paired with other Boom! Audio
previous intercom friend becomes second intercom friend, and headset models such as the SPH10 and the SMH5 for intercom
third intercom friend. conversation. Please follow the same procedure as above to pair with
these headset models.
Note:
1. For example, after the pairing procedures listed above, headset D is the Note:
first intercom friend of headset A. Headset C is the second intercom The SMH5 cannot participate in multi--way intercom with the Boom! Audio
friend of headset A, and headset B is the third intercom friend of 20S EVO or the SMH10. The SMH5 has a limited capability of having two-
headset A. way intercom with each other or with other Sena headsets such as the
2. Pairing by shaking works only between Boom! Audio 20S EVO devices. SMH10 and the SMH5.
3. If you want to cancel pairing, double tap the Jog Dial during pairing mode.

36
 Boom! Audio 20S EVO

1st intercom friend 2nd intercom friend 3rd ~ 9th intercom friend
15 TWO-WAY & MULTI-WAY INTERCOM

English
Start Triple tap → Rotate to
Single tap Double tap
intercom select friend → Single tap

15.1 Two-way Intercom End Triple tap → Rotate to

Single tap Double tap
intercom select friend → Single tap
1. You can start an intercom conversation with one of any intercom End any
friends by using either the Jog Dial or the voice command. Single press and hold for 2 second
intercom
tap to start intercom with the first intercom friend and double
Start & End Two-way Intercom
tap to start intercom with the second intercom friend. To start
intercom with the third intercom friend and above, triple tap to
15.2 Multi-way Intercom
enter into friend selection mode. Rotate the Jog Dial to select a
friend and tap once more to initiate the intercom with that friend. 15.2.1 Start Three-way Intercom
2. You can end an intercom conversation by using either the Jog Dial You (A) can have a three-way intercom with two other Boom! Audio
or the voice commands. Press and hold for 2 seconds to end any 20S EVO friends (B & C) by establishing two intercom connections at
intercom, or use the voice command, “End Intercom”. Or, you the same time.
can single tap to end intercom with the first intercom friend and 1. You (A) need to be paired with two other friends (B & C) for three-
double tap to end intercom with the second intercom friend. To way intercom.
end intercom with the third intercom friend and above, triple tap
to enter into friend selection mode. Rotate the Jog Dial to select

Pa
g
a friend and tap once more to end intercom with that friend. Also,

rin

iri
(A)

n
Pa

g
use the voice command, “Intercom [one~nine]” to end each
intercom.
First Friend Second Friend
(B) (C)

37
 Boom! Audio 20S EVO

2. Start an intercom conversation with one of the two friends in 4. Now you (A) and two Boom! Audio 20S EVO intercom friends (B &
your intercom group. For example, you (A) may start an intercom C) are having a three-way intercom.
conversation with the intercom friend (B). Or intercom friend (B)
may start an intercom call with you (A).
(A)

(A)
First Friend Second Friend
(B) (C)

First Friend Second Friend

(B) (C) 15.2.2 End Three-way Intercom
When you are a member of an active three-way intercom, you can
3. The second intercom friend (C) may join the intercom by making completely terminate the intercom or just disconnect an intercom
an intercom call to you (A). You (A) may also connect the second connection with one of your active intercom friends.
intercom friend (C). 1. Press the Jog Dial for 2 seconds until you hear double beeps
to terminate a three-way intercom completely. It terminates both
intercom connections with (B) and (C).
(A) 2. Tap or double tap the Jog Dial to disconnect intercom connection
with one of the two intercom friends accordingly. For example, by
single tapping the Jog Dial, you can just terminate the intercom
First Friend Second Friend connection with the first intercom friend (B). However, you still
(B) (C)
have the intercom connection with your second intercom friend
(C).

38
 Boom! Audio 20S EVO

Jog Dial Operation Result

English
Press for 2” Disconnect (B) & (C)
(A)
Single tap Disconnect (B)
Double tap Disconnect (C)

First Friend Second Friend

15.2.3 Start Multi-way Intercom (B) (C)
You can have multi-way intercom with up to seven other Boom! Audio
20S EVO users by creating an intercom chain. Both the head and the Please note that each participant’s intercom friends are the ones
tail of the chain can add new participants. adjacent to each other.

Note:
To have multi-way intercom with more than four participants, you must enable
(A) Eight-way Intercom. Please refer to section 21.10 “Enabling/Disabling Eight-
way Intercom” for more details.

First Friend Second Friend

(B) (C)

For example, if you have a three-way intercom set up, the new
participant (D) can be added to either (B)-the head, or (C)-the tail. If
(D) were added to (C), then (D) becomes the new tail of the chain. If
(D) were added to (B), then (D) becomes the new head. In this way, an
intercom chain can hold up to eight people.

39
 Boom! Audio 20S EVO

15.2.4 End Multi-way Intercom

You can completely get out of the multi-way intercom or just disconnect
a part of the chain. (A)
1. Press the Jog Dial for 2 seconds until you hear double beeps
to terminate multi-way intercom. It terminates the intercom
connections between you (A), and all participants in the chain.
First Friend Second Friend
2. Single tap or double tap the Jog Dial to disconnect intercom (B) (C)
connection between one of the two intercom friends. A single tap
Double Tap
will disconnect the intercom connection between you (A) and (B).
Rest of the connection of the chain will be preserved. Likewise, Jog Dial Operation Result
double tap will disconnect the intercom connection between you
Press and hold for 1” Disconnect all participants
(A) and (C), while preserving rest of the connections.
Single tap Disconnect participants chained to (B)
Double tap Disconnect participants chained to (C)

(A)
Note:
Multiple headsets are connected during multi-way intercom. With various
signals interfering each other, the intercom distance of multi-way intercom is
First Friend Second Friend
(B) (C)
somewhat shorter than that of two-way intercom.

Single Tap

40
 Boom! Audio 20S EVO

15.3 Intercom Failure

When you try to start an intercom conversation with an intercom friend 16 THREE-WAY CONFERENCE PHONE CALL

English
who is already having a multi-way intercom with other riders or a
mobile phone call, you will hear a low tone double beep signifying an
WITH INTERCOM PARTICIPANT
intercom busy signal. In this case, you have to try again later.
You can have a three-way conference phone call by adding an
15.4 Intercom Reconnection intercom friend to the mobile phone conversation. While having a
If your intercom friend goes out of range while having an intercom mobile phone call, make an intercom call to one of the intercom friends
conversation, you may hear static noise and eventually the intercom by tapping the Jog Dial to form a three-way conference call with the
will be disconnected. In this case, the Boom! Audio 20S EVO person on the mobile phone line. To disconnect the intercom first and
automatically tries to reconnect the intercom every 8 seconds and you go back to your private mobile phone call, terminate the intercom by
will hear high tone double beeps until the intercom is reestablished. tapping the Jog Dial. To end the mobile phone call first and maintain
If you don’t want to make a reconnection, tap the Jog Dial to stop the the intercom conversation, press the Jog Dial for 2 seconds, or tap
attempt. the phone button, or wait for the person on the mobile phone line to
end the call.
Start Tap Jog Dial while having a mobile phone call
End intercom first Tap Jog Dial
Press Jog Dial for 2”
or
End phone call first Tap Phone Button
or
Wait for the called person to end the call
Start & End Three-way Conference Phone Call

41
 Boom! Audio 20S EVO

17 GROUP INTERCOM 18 UNIVERSAL INTERCOM

Group Intercom allows you to instantly create a multi-way conference You can have an intercom conversation with non-Sena Bluetooth
intercom of up to eight participants. You can create and start Group headsets using the Universal Intercom function. Non-Sena Bluetooth
Intercom through your Smartphone App. headsets can be connected to the Boom! Audio Bluetooth headset
1. Start your Smartphone App and go to ‘Group Setting’ under if they support the Bluetooth Hands-Free Profile (HFP). The working
‘Group Intercom’. distance may differ depending on the performance of Bluetooth
2. Browse your friends, and select up to seven other people you headset that it is connected to. In general, it is shorter than normal
want to group with. intercom distance since it uses the Bluetooth handsfree profile.
3. Check your friends and press ‘Save to My Boom! Audio 20S EVO’
18.1 Universal Intercom Pairing
on the screen.
4. Press ‘Connect’ on the screen or the Ambient Mode Button for 1 The Boom! Audio 20S EVO can be paired with non-Sena Bluetooth
second to begin Group Intercom. headsets for Bluetooth intercom conversation. You can pair the Boom!
Audio 20S EVO with only one non-Sena Bluetooth headset so if you
Note: pair with a different non-Sena Bluetooth headset, the previous pairing
To use Group Intercom with more than four participants, you must enable list will be removed.
Eight-way Intercom. Please refer to section 21.10, “Enabling/Disabling 1. Turn on the Boom! Audio 20S EVO and a non-Sena Bluetooth
Eight-way Intercom” for more details. headset that you want to pair with.

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2. Press the Jog Dial for 12 seconds to enter the configuration 18.3 Three-way Universal Intercom
menu. Rotate the Jog Dial until you hear a voice prompt saying You may make a three-way Universal Intercom connection with two

English
“Universal intercom pairing”. Press the Phone Button to enter Boom! Audio 20S EVOs and one non-Sena Bluetooth headset.
into Universal Intercom Pairing mode and the blue LED will flash 1. You (A) need to be paired with a non-Sena Bluetooth headset (B)
rapidly and you will hear multiple beeps. Please refer to section and another Boom! Audio 20S EVO headset (C) for the three-way
21.17, “Universal Intercom Pairing” for more details. intercom.
3. Perform the operation required for handsfree pairing on the
non-Sena Bluetooth headset (refer to the user’s manual of the
headsets you want to use). The Boom! Audio 20S EVO will

Pa
g
rin

i
(A)

rin
i
Pa
automatically perform pairing with non-Sena Bluetooth headsets

g
in pairing mode.

18.2 Two-way Universal Intercom (B) (C)

You can initiate the Universal Intercom connection with non-Sena 2. Start an intercom conversation with non-Sena Bluetooth headset
Bluetooth headsets using the same intercom connection method as (B) in your intercom group. For example, you (A) may start an
you would between other Boom! Audio headsets. You may single tap intercom conversation with non-Sena Bluetooth headset (B). The
the Jog Dial to begin an intercom conversation with the first intercom non-Sena Bluetooth headset (B) may also start an intercom call
friend, double tap with the second intercom friend, and triple tap with with you (A).
the third intercom friend.
Non-Sena Bluetooth headsets may initiate the Universal Intercom
(A)
connection by activating the voice dialing or using the redialing
operation. You may also disconnect the existing connection by ending
a call operation function (refer to the user’s manual of the headsets for
voice dialing, redialing, and ending a call). (B) (C)

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 Boom! Audio 20S EVO

3. The other Boom! Audio 20S EVO (C) may join the intercom by 18.4 Four-way Universal Intercom
making an intercom call to you (A). You may make a four-way Universal Intercom connection with a couple
of different configurations, 1) three Boom! Audio 20S EVOs and one
non-Sena Bluetooth headset or 2) two Boom! Audio 20S EVOs and two
(A) non-Sena Bluetooth headsets.
You may have a couple of other four-way Universal Intercom
configurations, 1) your headset (A), a non-Sena Bluetooth headset (B),
(B) (C)
another Boom! Audio 20S EVO (C), and a non-Sena Bluetooth headset
4. Now you (A), non-Sena Bluetooth headset (B), and the other (D), 2) your headset (A), a non-Sena Bluetooth headset (B), and two
Boom! Audio 20S EVO (C) are having a three-way intercom. other Boom! Audio 20S EVO headsets (C and D). You may make the
four-way Universal Intercom call the same way as a normal four-way
intercom call.
(A)

(B) (C)

5. You may disconnect three-way Universal Intercom using the

same way as you do in normal three-way intercom. Please refer to
section 15.2.2, “End Three-way Intercom”.

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18.4.1 Four-way Universal Intercom Case 1 3. The non-Sena Bluetooth headset (D) may join the three-way
Two Boom! Audio 20S EVO headsets (A and C) and two non-Sena intercom by making an intercom call to the Boom! Audio 20S EVO

English
Bluetooth headsets (B and D). (C).
1. You (A) may start an intercom conversation with the non-Sena
Bluetooth headset (B).
(A) (C)

(A) (C)

(B) (D)

(B) (D)
4. Now two Boom! Audio 20S EVO headsets (A & C) and two non-
Sena Bluetooth headsets (B & D) are connected with the four-way
2. The other Boom! Audio 20S EVO (C) may join the intercom by Universal Intercom.
making an intercom call to you (A).

(A) (C)

(A) (C)

(B) (D)

(B) (D) You may disconnect a four-way Universal Intercom using the same
way as you do in a normal four-way intercom. Please refer to section
15.2.4, “End Multi-way Intercom”.
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18.4.2 Four-way Universal Intercom Case 2

Three Boom! Audio 20S EVO headsets (A, C and D) and one non-Sena 19 REMOTE CONTROL
Bluetooth headset (B).
The procedure is the same as case 1 described in section 18.4.1.
You can remotely control the Boom! Audio 20S EVO via Bluetooth
using the Remote Control (sold separately). This eliminates the need
(A)
to take off your hand for button operations. Your Boom! Audio 20S EVO
(C)
and the Remote Control must be paired together before use.
1. Turn on the Boom! Audio 20S EVO and the Remote Control.
2. Press the Jog Dial for 12 seconds to enter the configuration
(B) (D) menu. Rotate the Jog Dial until you hear a voice prompt saying,
“Remote control pairing”. Press the Phone Button to enter into
Remote Control Pairing mode and the red LED will flash rapidly
and you will hear multiple beeps. Please refer to section 21.16,
“Remote Control Pairing” for more details.
3. Enter Bluetooth pairing mode on your Remote Control. The Boom!
Audio 20S EVO will automatically perform pairing with the Remote
Control in pairing mode. You will hear a voice prompt, “Remote
control connected”, when they are successfully connected.

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20 FUNCTION PRIORITY 21 BOOM! AUDIO 20S EVO CONFIGURATION

English
SETTING
The Boom! Audio 20S EVO operates in the following order of priority:
(highest) Voice command mode You can set the configuration of the Boom! Audio 20S EVO by the
Ambient mode voice menu instruction as below.
Mobile phone 1. To enter into voice configuration menu, press and hold the Jog
Intercom Dial for 12 seconds until the LED shows solid blue and you hear
Stereo music by audio cable high tone double beeps. You will also hear a voice prompt saying
Music sharing by Bluetooth stereo music “Configuration menu”.
FM Radio 2. Rotate the Jog Dial clockwise or counter-clockwise to navigate
between the menus. You will hear voice prompts for each menu
(lowest) Bluetooth stereo music
item as below.
A lower priority function is always interrupted by a higher priority 3. You can enable the feature or execute the command by tapping
function. For example, stereo music is interrupted by intercom call, the Phone Button, or disable the feature by tapping the Jog Dial.
and intercom conversation is interrupted by incoming mobile phone 4. If any button is not pressed within 10 seconds, the Boom! Audio
call. 20S EVO will exit the configuration and go back to stand-by.
5. If you want to exit the configuration immediately, rotate the Jog
Dial until you hear a voice prompt saying “Exit configuration”,
and tap the Phone Button.

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The voice prompt for each menu item is as below: Speed dial

(1) Speed dial (10) Eight-way intercom Exit configuration Audio Multitasking
(2) Audio multitasking (11) Voice prompt Universal intercom pairing Intercom-audio overlay sensitivity
(3) Intercom-audio overlay (12) FM station guide
Remote control pairing Navigation app support
sensitivity (13) Sidetone
(4) Navigation app support (14) Noise control Delete all pairings Audio boost

(5) Audio boost (15) Delete all pairings Noise control Smart volume control
(6) Smart volume control (16) Remote control pairing Sidetone Motion sensor sensitivity
(7) Motion sensor sensitivity (17) Universal intercom pairing FM station guide VOX phone
(8) VOX phone (18) Exit configuration Voice prompt HD intercom
(9) HD intercom
Eight-way intercom

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21.1 Assigning Speed Dial

Note:

English
Voice Prompt “Speed dial” 1. After assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed dials.
Factory Default N/A
2. You can also assign phone numbers for speed dialing by using the
Execute Tap the Phone Button Device Manager software or the Sena Smartphone App. Please visit the
Sena Bluetooth website at oem.sena.com/harley-davidson for more
1. To assign a phone number as a speed dial, rotate the Jog Dial information.
until you hear a voice prompt saying “Speed dial”.
2. Tap the Phone Button, and you will hear voice prompts saying
“Speed dial one” and “Phone connected”. 21.2 Enabling/Disabling Audio Multitasking
–– Rotate the Jog Dial to select one of three speed dial numbers Voice Prompt “Audio multitasking”
and you hear a voice prompt saying “Speed dial (#)”. Factory Default Enable
3. Call a phone number you want to assign and you will hear a voice
Enable Tap the Phone Button
prompt saying “Save speed dial (#)”. The phone number is
automatically assigned to the selected speed dial number. Then Disable Tap the Jog Dial

the phone call will hang up before being connected. Audio Multitasking allows you to have an intercom conversation while
4. To exit the menu, rotate the Jog Dial clockwise or counter simultaneously listening to music, FM radio, or GPS instructions. The
clockwise until you hear a voice prompt saying “Exit”, and tap overlaid audio is played in the background with reduced volume
the Phone Button to confirm. You will then hear a voice prompt whenever there is an intercom conversation and will return to normal
saying “Exit”. If any button is not pressed within 1 minute, the volume once the conversation is finished. If this feature is disabled,
Boom! Audio 20S EVO will exit the configuration menu and go any incoming or outgoing intercom will interrupt your audio channel.
back to stand-by mode.

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21.3 Setting Intercom-audio Overlay Sensitivity 21.4 Enabling/Disabling Navigation App Support
Voice Prompt “Intercom-audio overlay sensitivity” Voice Prompt “Navigation app support”
Factory Default 6 Factory Default Disable
Level Adjustment Rotate the Jog Dial (1~10) Enable Tap the Phone Button
Apply Tap the Phone Button Disable Tap the Jog Dial

When the Audio Multitasking setting is enabled, if you talk over the When Audio Multitasking is enabled, your smartphone’s GPS
intercom while music is playing, then the music volume will be lowered application reduces in volume whenever there is an ongoing intercom
to play in the background. You can adjust the intercom sensitivity conversation. To listen to your smartphone’s GPS navigation clearly
to activate this background music mode. To adjust this intercom without this volume reduction, enable Navigation App Support.
sensitivity, tap the Phone Button when you hear the voice prompt,
“Intercom-audio overlay sensitivity”. Rotate the Jog Dial to adjust Note:
The volume level of the music will not be reduced during an intercom
the sensitivity level. Level 1 has the lowest sensitivity and level 10
conversation when the Navigation App Support setting is enabled.
has the highest sensitivity. Tap the Phone Button to save the level of
sensitivity and you will hear the voice prompt “Save (#)”.
21.5 Enabling/Disabling Audio Boost
Before you confirm the selected level, you can test its sensitivity by
saying a word out loud or blowing into the mic. If your voice is larger Voice Prompt “Audio boost”
than the sensitivity of the selected level, you will hear double beeps. If Factory Default Disable
your voice is smaller than the sensitivity of the selected level, you will Enable Tap the Phone Button
not hear anything.
Disable Tap the Jog Dial

Audio Boost increases the overall maximum volume. Disabling Audio

Boost will reduce the overall maximum volume.
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21.6 Setting Smart Volume Control 21.7 Setting Motion Sensor Sensitivity

English
Voice Prompt “Smart volume control” Voice Prompt “Motion sensor sensitivity”
Factory Default Disable Factory Default Low
Rotate the Jog Dial Rotate the Jog Dial
Level Adjustment Level Adjustment
(Low/Medium/High/Disable) (High/Low/Disable)
Apply Tap the Jog Dial Apply Tap the Phone Button

Smart Volume Control automatically changes the level of the speaker Motion Sensor Sensitivity determines the sensitivity when you double
volume based on the level of the environmental noise. When it is tap on the surface of the Boom! Audio 20S EVO to enter voice
disabled, volume is controlled manually. Rotate the Jog Dial until you command mode. Rotate the Jog Dial until you hear the voice prompt,
hear the voice prompt, “Smart volume control”. By tapping the Phone “Motion sensor sensitivity”. By tapping the Phone Button, it will lead
Button, it will lead you to the level adjustment mode. You can enable you to level adjustment mode. Default is at low, but you may change it
it by setting the sensitivity to low, medium, or high. Smart Volume to high, or disable the feature by rotating the Jog Dial. After you have
Control responds to smaller environmental noises as the sensitivity completed the setting, tap the Phone Button to apply the changes. If
level becomes higher. this feature does not work properly, disable this feature, and press on
the Ambient Mode Button to enter voice command mode.

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21.8 Enabling/Disabling Voice Activated Phone Answering 21.9 Enabling/Disabling HD Intercom

Voice Prompt “VOX phone” Voice Prompt “HD intercom”
Factory Default Enable Factory Default Enable
Enable Tap the Phone Button Enable Tap the Phone Button
Disable Tap the Jog Dial Disable Tap the Jog Dial
If this feature is enabled, you can answer incoming calls by simply HD Intercom enhances the two-way intercom audio from normal quality
saying a word loudly enough, unless you are connected to intercom. to HD quality. HD Intercom will become temporarily disabled when you
For example, when you hear a series of beeps for an incoming call, enter into a multi-way intercom. If this feature is disabled, the two-way
you can answer the phone by saying “Hello” or any other word loudly. intercom audio will change to normal quality.
However, the VOX Phone feature does not work if you are connected
to the intercom. This feature is enabled from the factory but can be Note:
disabled through the configuration menu, Device Manager, or the The intercom distance of HD Intercom is relatively shorter than that of normal
Sena Smartphone App. If this mode is disabled, you have to tap the intercom.
Jog Dial or the Phone Button to answer an incoming call.

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21.10 Enabling/Disabling Eight-way Intercom 21.11 Enabling/Disabling Voice Prompts

English
Voice Prompt “Eight-way intercom” Voice Prompt “Voice prompt”
Factory Default Disable Factory Default Enable

Enable Tap the Phone Button Enable Tap the Phone Button

Disable Tap the Jog Dial Disable Tap the Jog Dial

Disabling the Eight-way Intercom optimizes the intercom performance You can disable voice prompts, but the following voice prompts are
for a small group up to four participants. Enabling the Eight-way always on.
Intercom optimizes the intercom performance for a larger group up to - Voice prompts for configuration setting menu
eight participants. - Voice prompts for battery level Indicator
- Voice prompts for factory reset
- Voice prompts for speed dial
- Voice prompts for FM radio functions

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21.12 Enabling/Disabling FM Station Guide 21.14 Enabling/Disabling Advanced Noise Control™

Voice Prompt “FM station guide” Voice Prompt “Noise control”
Factory Default Enable Factory Default Enable

Enable Tap the Phone Button Enable Tap the Phone Button

Disable Tap the Jog Dial Disable Tap the Jog Dial

When FM Station Guide is enabled, FM station frequencies are given When Advanced Noise Control is enabled, the background noise is
by voice prompts as you select preset stations. When FM Station reduced during an intercom conversation. When it is disabled, the
Guide is disabled, the voice prompts on FM station frequencies will background noise is mixed with your voice during intercom.
not be given as you select preset stations.
Note:
21.13 Enabling/Disabling Sidetone If you use your Boom! Audio 20S EVO with the Bluetooth Audio Pack for
GoPro, you can enable or disable this feature only during Normal Voice
Voice Prompt “Sidetone” Recording. This feature is automatically disabled while in Ultra HD (UHD)
Voice Recording mode.
Factory Default Disable
Enable Tap the Phone Button
Disable Tap the Jog Dial

Sidetone is the sound of your own voice as picked up by your headset’s

microphone and reproduced in your own ear, by your own speaker. It
helps you to naturally speak at the correct level according to varying
helmet noise conditions. If this feature is enabled, you can hear what
you are speaking during an intercom conversation or a phone call.

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21.15 Delete All Bluetooth Pairing Information 21.17 Universal Intercom Pairing

English
Voice Prompt “Delete all pairings” Voice Prompt “Universal intercom pairing”
Factory Default N/A Factory Default N/A
Execute Tap the Phone Button Execute Tap the Phone Button

To delete all Bluetooth pairing information of the Boom! Audio 20S To enter into Universal Intercom Pairing mode, rotate the Jog Dial until
EVO, rotate the Jog Dial until you hear a voice prompt saying “Delete you hear a voice prompt, “Universal intercom pairing”. Then press
all pairings”, and tap the Phone Button to confirm. Tapping the Jog the Phone Button to enter into Universal Intercom Pairing mode. The
Dial is not available for this setting. headset will automatically exit from the configuration menu. Please
refer to section 18.1 for details on Universal Intercom.
21.16 Remote Control Pairing
21.18 Exit Voice Configuration Menu
Voice Prompt “Remote control pairing”
Factory Default N/A Voice Prompt “Exit configuration”

Execute Tap the Phone Button Factory Default N/A

Execute Tap the Phone Button
To enter into Remote Control Pairing mode, rotate the Jog Dial until
you hear a voice prompt, “Remote control pairing”. Then press the To exit voice configuration menu and get back to stand-by mode,
Phone Button to enter into Remote Control Pairing mode. The headset rotate the Jog Dial until you hear a voice prompt saying “Exit
will automatically exit from the configuration menu. Please refer to configuration”, and tap the Phone Button to confirm. Tapping the Jog
section 19 for details on remote control. Dial is not available for this setting.

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Rotate Jog Dial Tap Phone Button Tap Jog Dial

Speed Dial Execute N/A
22 RESET TO FACTORY DEFAULT SETTINGS
Audio Multitasking Enable Disable
Intercom-audio Overlay 1. To restore the Boom! Audio 20S EVO to factory default settings,
Execute N/A
Sensitivity press and hold the Phone Button for 12 seconds until the LED
Navigation App Support Enable Disable shows solid red and you hear double beeps. You will hear a voice
Audio Boost Enable Disable
prompt saying “Factory reset”.
2. Within 5 seconds, press the Jog Dial to confirm reset. The headset
Motion Sensor Sensitivity Execute N/A
will be restored to factory setting and switched off automatically.
VOX Phone Enable Disable You will hear a voice prompt saying “Headset reset, good-bye”.
HD Intercom Enable Disable 3. If you press the Phone Button or don’t press the Jog Dial within 5
Eight-way Intercom Enable Disable seconds, the reset attempt is canceled and the headset returns to
stand-by mode. You will hear a voice prompt saying “Canceled”
Voice Prompt Enable Disable
FM Station Guide Enable Disable
Sidetone Enable Disable
Advanced Noise Control Enable Disable
Delete All Pairings Execute N/A
Remote Control Pairing Execute N/A
Universal Intercom Pairing Execute N/A
Exit Configuration Execute N/A

Voice Configuration Menu & Button Operations

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23 FAULT RESET 24 FIRMWARE UPGRADE

English
When the Boom! Audio 20S EVO is not working properly or is in faulty The Boom! Audio 20S EVO supports firmware upgrade function.
status for any reason, you may reset by pushing the pin-hole reset Please visit Sena Bluetooth web site at oem.sena.com/harley-
button at the back of the headset main unit. Insert a paper clip into davidson to check the latest software downloads.
the reset pin-hole and press the reset button for a second with light
pressure. The Boom! Audio 20S EVO will be switched off, and you
have to turn the system back on and try again. However, this will not
restore the headset to factory default settings.

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Voice
Type Function Button Command LED Beep
25 OPERATION QUICK REFERENCE Press the Phone
Command

High tone
Call transfer Button for 2 - -
single beep
seconds
Voice
Type Function Button Command LED Beep
Command Answer & end Tap the Phone
- - -
Press the Phone phone call Button
Ascending Mobile
Power-on Button and the Jog - Solid blue
beeps Phone Tap the Phone
Dial for 1 second Voice dial - - -
Button
Press the Phone
Descending Double Tap the “Speed dial Mid-tone
Power-off Button and the - Solid red Speed dial -
beeps Phone Button [one, two, three]” single beep
Jog Dial
Basic Volume Reject Press the Jog Dial
Rotate the Jog Dial - - - - - -
Function adjustment incoming call for 2 seconds
Double tap the
Voice Press the Jog Dial “Pairing Mid-tone
surface of the main “Hello Sena!” Green flashing - Intercom Red flashing
command for 6 seconds intercom” single beep
unit pairing
Double tap the Tap the Jog Dial of any one of the two headsets
Ambient Mode Ambient Mode - Green flashing -
Start/End “Intercom
Button Tap the Jog Dial - -
each intercom [one, two … nine]”
Press the Phone Blue & red Intercom
Mobile phone High tone End all Press the Jog Dial “End Mid-tone
Button for 5 - alternatively Blue flashing
pairing multiple beeps intercoms for 2 seconds intercom” double beeps
seconds flashing

Second Press the Jog Dial Press the Ambient

- Red flashing Multiple beeps Start Group “Group
mobile phone for 6 seconds Mode Button for 1 Green flashing -
Intercom intercom”
Mobile second
pairing Tap the Phone Button within 2 seconds
Phone
Play/Pause
Press the Jog Dial Press the Jog Dial Mid-tone
- Red flashing Multiple beeps Bluetooth “Music” -
for 6 seconds for 1 second double beeps
Music music
GPS pairing
Tap the Phone Button within 2 seconds
Track forward/ Rotate the Jog Dial “Next”/
- -
Tap the Phone Button again within 2 seconds back while pressing “Previous”

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Type Function Button Command

Voice
Command
LED Beep CERTIFICATION AND SAFETY APPROVALS

English
FM radio on
Press the Phone
Button for 2 “FM radio” -
Mid-tone FCC Compliance Statement
double beeps
seconds This device complies with part 15 of the FCC rules. Operation is subject to
Press the Phone
“FM radio”/ Mid-tone
the following two conditions:
FM radio off Button for 2 -
seconds
“Stop” double beeps (1) This device may not cause harmful interference, and
Tap the Phone “Next”/ Mid-tone (2) 
This device must accept any interference received, including
Select preset -
Button “Previous” single beep interference that may cause undesired operation.
FM radio Rotate the Jog Dial High tone triple
Seek stations
while pressing
- -
beeps
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC rules. These limits are designed
Scan up FM Double tap the
band Phone Button
- - - to provide reasonable protection against harmful interference in a residential
Double tap the High tone installation. This equipment generates, uses and can radiate radio frequency
Stop scanning - -
Phone Button double beeps energy and, if not installed and used in accordance with the instructions,
Save preset
while
Tap the Phone
- -
High tone may cause harmful interference to radio communications. However, there is
Button double beeps
scanning no guarantee that interference will not occur in a particular installation. If this
Press the Phone
High tone equipment does cause harmful interference to radio or television reception,
Button for 12 - Solid red
Factory reset seconds
double beeps which can be determined by turning the equipment on and off, the user is
Reset encouraged to try to correct the interference by one or more of the following
Tap the Jog Dial within 5 seconds

Fault reset
Press the Reset
- - -
measures:
Button
• Reorient or relocate the receiving antennae
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
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 Boom! Audio 20S EVO

FCC RF Exposure Statement Industry Canada Statement

This equipment complies with FCC radiation exposure limits set forth for This device complies with Industry Canada license-exempt RSS
an uncontrolled environment. End users must follow the specific operating standard(s). Operation is subject to the following two conditions:
instructions for satisfying RF exposure compliance. The antenna used for (1) This device may not cause interference.
this transmitter must not transmit simultaneously with any other antenna (2) This device must accept any interference, including interference that
or transmitter, except in accordance with FCC multi-transmitter product may cause undesired operation of the device.
procedures. Bluetooth License
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
FCC Caution
and any use of such marks by Sena is under license. Other trademarks and
Any changes or modifications to the equipment not expressly approved by
trade names are those of their respective owners.
the party responsible for compliance could void user’s authority to operate
The product is compliant with and adopts the Bluetooth® Specification 4.1
the equipment.
and has successfully passed all interoperability tests that are specified in the
CE Declaration of Conformity Bluetooth® specification. However, interoperability between the device and
This product is CE marked according to the provisions of the R&TTE other Bluetooth®-enabled products is not guaranteed.
Directive (1999/5/EC). Hereby, Sena declares that this product is in
compliance with the essential requirements and other relevant provisions
of Directive 1999/5/EC. For further information, please consult oem.sena.
com/harley-davidson. Please note that this product uses radio frequency
bands not harmonized within EU. Within the EU this product is intended to
be used in Austria, Belgium, Denmark, Finland, France, Germany, Greece,
Ireland, Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden,
United Kingdom and within EFTA in Iceland, Norway and Switzerland.

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WEEE (Waste Electrical and Electronic Equipment)

The crossed-out wheel bin symbol on the product, litera-
LIMITED PRODUCT WARRANTY DISCLAIMERS,
and LIMITATIONS

English
ture, or packaging reminds you that all electrical and
electronic products, batteries, and accumulators must Limited Warranty
be taken to separate collection at the end of their
Limited Warranty
working life. This requirement applies to the European
Harley-Davidson, Inc. ("Harley-Davidson") guarantees the product quality
Union and other locations where separate collection
based on the technical specification stated in the product manual, and
systems are available. To prevent possible harm to the environment or
data regarding product warranty. Here, product warranty extends to the
human health from uncontrolled waste disposal, please do not dispose
product only.
of these products as unsorted municipal waste, but hand it in at an
official collection point for recycling. Warranty Period
Harley-Davidson warrants that this product shall conform to and perform in
accordance with published technical specifications and the accompanying
written materials, and shall be free of defects in materials and workmanship,
for a period of two (2) years from the date of purchase by the first consumer
purchaser of the Product. This limited warranty extends only to the original
consumer purchaser of the Product and is not assignable or transferable to
any subsequent purchaser/end-user.
Termination
Quality warranty of the product becomes effective on the date of initial
purchase. In addition, the quality warranty of the product expires when the
warranty period expires. However, in the following cases, the warranty will
be terminated prematurely.
• In the event the product has been sold or transferred to a third party.
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 Boom! Audio 20S EVO

• In the event the manufacturer’s name, serial number, product label, or 4. You must read and understand the following warnings and alerts:
other markings have been modified or removed. • Harley-Davidson and Sena Technologies, Inc. (“Sena”), together
• In the event any unauthorized person has tried to disassemble, repair, or with employees, managers, partners, subsidiaries, representatives,
modify the product. agents, supporting firms and suppliers, sole sellers of Harley-Davidson
and Sena (collectively referred to as “the company”) recommend that,
Notice and Waiver
before using the product and similar devices of any brands including
By buying and using this product, you relinquish considerable legal rights
its derivative models, you collect any relevant information in advance
including any claim for compensation for damages. Therefore, be certain
and be entirely prepared in terms of weather, traffic situation, and road
to read and understand the following terms and conditions before using the
conditions.
product. Use of this product will constitute consent to this agreement, and
• When you use the product while you operating any vehicle or
forfeiture of rights to all claims.
equipment such as motorcycles, scooters, mopeds, ATVs, or quad-
1. You must completely understand and accept all risks (including those
bikes (hereinafter called “transportation means”), you need to follow
occurring due to any careless behavior of yours or others) which may
the safety precautions provided by the manufacturer of the vehicle.
occur during the use of this product.
• When you use the product, use good judgment; never use it under the
2. You are responsible for ensuring that your medical condition permits
influence of alcohol.
usage of the product and that you are in sufficient physical condition for
5. You must read and completely understand all terms and conditions
using any device which can be used with it. In addition, you must ensure
of legal rights and warnings that are involved in using the product. In
that the product does not limit your abilities and that you are able to use
addition, usage of the product constitutes acceptance of all terms and
it safely.
conditions regarding waiver of rights.
3. You must be an adult who can take responsibilities for using the product.

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Warranty Exclusions Limitation of Liability

Reasons for Limited Liabilities TO THE FULL EXTENT ALLOWED BY LAW, HARLEY-DAVIDSON EXCLUDES

English
If you do not return the product after purchasing it, you relinquish all rights FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN
to liabilities, loss, claims, and claims for reimbursement of expenses CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,
(including attorney’s fees). Therefore, Harley-Davidson will not be liable CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY
for physical injury, death, or any loss or damage of transportation means, KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS
possessions, or assets which belong to you or third parties that may have OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT
occurred while you use the product. Further, Harley-Davidson will not be OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE,
liable for any substantial damage not related to the condition, environment, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,
or malfunction of the product. All risks related with the operation of the EVEN IF HARLEY-DAVIDSON OR ITS AUTHORIZED RESELLER HAS BEEN
product depend entirely on the user regardless of its use by the initial ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
purchaser of a third party. LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE
PRICE PAID, AT HARLEY-DAVIDSON’S OPTION. THIS DISCLAIMER OF
Use of this product may violate local or national laws. In addition, be LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY
aware once again that correct and safe use of the product is entirely your PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. IN ANY
responsibility. CASE, THE TOTAL COMPENSATION LIABILITIES OF HARLEY-DAVIDSON
OR ITS SALES AGENTS SHALL NOT EXCEED THE PRICE PAID FOR THE
PRODUCT BY THE PURCHASER.

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Liabilities Disclaimer Warranty Service

In addition to damages which may occur due to the use of the product, To obtain product warranty service, send the defective product, at your
Harley-Davidson will not be liable for damages of the product which occur expense, to the manufacturer or the seller along with proof of purchase
due to the following events. (a receipt that shows the purchase date, a product registration certificate
• In the event the product is misused or used for purposes other than its of the Website, and other relevant information). Take necessary measures
intended purposes. to protect the product. In order to get a refund or replacement, you must
• In the event the product is damaged because the user does not follow the include the whole package as it was purchased. Harley-Davidson will
content of the product manual. provide free-of-charge repair or replacement service for the product when
• In the event the product is damaged because it has been left unattended product defects occur within the scope of the product warranty during the
or has undergone any other accident. warranty period.
• In the event the product is damaged because the user has used any parts
or software which are not provided by the manufacturer.
• In the event the product is damaged because the user has disassembled,
repaired, or modified it in such way as is not explained in the product
manual.
• In the event the product is damaged by a third party.
• In the event the product is damaged due to Acts of God (including fire,
flood, earthquake, storm, hurricane or other natural disaster).
• In the event the surface of the product is damaged by use.

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www.harley-davidson.com User’s Guide for Firmware v1.7