Brent V.

Greene
IT Project Manager, IT Support Center Supervisor, Microsoft Certified MCP, MCDBA, A+,
Houston, TX
[email protected]
281-513-5844

Project Manager with over 10 plus years’ experience in the oil and gas industry managing
Infrastructure, ERP finance and non-IT implementation projects, domestically and internationally from
initiation through completion. Also managed direct reports and budgets in excess of 3million dollars.
Seeking a project manager position that will utilize my unique multi-skilled talents and customer
service.

Authorized to work in the US for any employer

Work Experience

Project Manager -Hurricane Harvey relief efforts

Bakery Ripley - Houston, TX
July 2018 to March 2019
• Managed general contractors during the home restoration process.
• Managed budget for home restoration projects.
• Conducted site visits with contractor to create estimate and scope of work.
• Posts weekly report on progress with stakeholders Identified risks with resolution.
• Planned and Scheduled work through customized software smartsheets which allowed me track
customer progress from initiation to closeout.
• Approves change orders from contractors.
• Measure the deliverable work packages of the projects against the project plan.
• Analyze project schedules, monitors and analyzes schedule with actual progress versus planned
progress to determine trends.
• Verifies the quality of workmanship and obtains sign-off of work completion.

Accomplishments

• Scheduled projects with large capital of almost 3 million dollars

• All home repairs were completed on time, on schedule, and within budget.

Project Manager
LDC Houston, TX
August 2017 to April 2018
• Interviewed and selected personnel to oversee warehouse operations that consisted of construction
materials and nonperishable food items and clothing for over 1200 homes.
• Coordinated personnel scheduling and trucking logistic to and from damaged homes.
• Assessment of homes with customers and documented and took photos of all damage.
• Damaged roofs or shingles quickly organized work crews to tarp affected area to prevent further
• water damage 12hr turnaround.
• Point of contact throughout the duration of their home restoration process
• Compiled damaged report for each home and submitted it for cost analysis and project approval.
• Identify risks with resolution proposals for contractors.
• Worked with vendors and volunteers to coordinate home repair.
• Monitored quality of work and took final photos at project completion.
• Performed a walk through with the customer and received final sign‐off on completed work.

      Accomplishments

• All home repairs were completed on time, on schedule, and within budget.
• All homes passed final inspection.

Database Administrator
Summit Midstream
January 2017 to June 2017
• Regular database backup; inclusive of method and backup frequency
• Provide support for SQL 2000, 2005, 2012, 2014 production, and 2016 development, and test database
Microsoft Great Plains AX, SCADA systems
• Implements database privileges to users and/or groups required to meet audit requirements
• Identifies problems at the database and system level, and recommends solutions to the problems
• Implementing and maintaining the database system policies and procedures pertaining to the
management, maintenance, and use of the database management system
• Works closely with System Admins and Application Services to optimize all DB environments
• Follow best practices regarding application and database security using active directory.
• Implement procedures to ensure database tuning, capacity and future capacity planning
• High Availability & Disaster Recovery techniques like Always ON Availability Groups, Clustering (Active
and Passive)
• supported operating systems includes windows2012/Windows 2012R2
• Use best practices to optimize database systems.
• Utilizes tools for the support of the database environments
• Excellent problem-solving skills.
• Monitors database growth and activities; determines performance bottlenecks Performs relational
database design, object, integrity, and security implementation
• Performs advanced database administration activities including; installation, configuration, monitoring,
space management, database backup and recovery, and design disaster recovery procedures
• Provide 24x7 on-call support when needed

Application Support Specialist

PM Realty Group
June 2016 to October 2016
• Built and configured Windows 2012 R2 Virtual Servers,
• Used Active Directory users and computers to move virtual servers and workstation into the security
and patching groups
• Installed and configured SQL server 2012 severs for File and Print Servers
• Backup and restore SQL 2012 Databases for BMC Track-IT 11.4., Document locator in Test and
Production Environment.
• Installed and Configured IIS server for Document Locator Web Tools
• Supported and installed Argus Budget Applications on Citrix servers
• Installed, Upgraded and supported BMC Track-IT 11.4 SP1 Server and Client for Corporate users
• Installed, Supported and configured - Apache Tomcat 7 Java 7 to Tomcat 8, Java Nuview HR 2016 and
Nuview Cort Payroll on Servers and clients Human Resources

IT Project Manager
Superior Energy Services, Inc - Houston, TX
June 2010 to August 2015
• Managed and coordinated international and domestic technical projects from initiation through delivery
• Create, develop and maintain master project schedules using Microsoft Project and Knowledgeable of
Primavera 6.
• Support management team in resolution of planning and scheduling issues, including validating and
reporting on the impact of change orders.
• Communicate to Contractors scheduling requirements.
• Identify risks with resolution proposals for PMS and Management
• Measure the deliverable work packages of the projects against the project plan
• Coordinated activities and tasks among project team, other internal departments and client or vendor/
subcontractor organizations as needed to meet project goals and ensure project completion is on
schedule, within budget constraints, and of the appropriate quality standards for the project scope
• Project schedule management (development, logic, accuracy, and updates)
• Gathered requirements from multiple sources, evaluated, and provided documented analysis for review
SharePoint.
• Provided status reports to PMO and information management
• Managed the planning, designed and production of many high dollar projects

Accomplishments

• Managed scheduling for merger and acquisition projects and Infrastructure projects in upwards of 50
million dollars.
• Scheduled, ERP, Datacenter, new construction and Infrastructure projects in US, Brazil, Indonesia.
• Project completions were on schedule, within budget constraints, and quality standards for the project
scope.

SQL Server DBA

Superior Energy Services, Inc
April 2007 to June 2010
• Supported SQL server 2005 enterprise in Active directory environment.
• Installed and configured SQL Server 2005 enterprise in a 500 plus server environment.
• Run Transact SQL Statements in Query analyzer.
• Created and managed user accounts for SQL server as well as setup replication for major databases
• Assisted with the migration of Websense for Security
• Created Databases and automated maintenance plans for Log shipping and failover servers
• Assisted with the SQL plugins for HP Openview for monitoring SQL servers.
• Patching SQL server and working closely with developers to create and test application in test and
developer boxes and perform restores as requested and automate backups.

Senior Technical Support

Calpine, Exxon Mobile
March 2003 to April 2007
Clients include Calpine, Exxon Mobile, Verizon Wireless, Hibernia Bank, Duke Energy
• Installed and configured oracle application SQL Enterprise Server 2000 in windows XP environment.
• Perform hardware and software installations on several servers while troubleshooting network issues.
• Setup and managed Test environments of SQL which included installing patches while documenting
the results.
• Installation, verification / testing of Cisco IP Platform Workstation, GroupWise 6, and Novell
• Supporting various network operating systems such as Windows NT, Windows 2000 server, XP and
Active directory environment.
• Troubleshooting TCP/IP issues related to SQL servers, desktops and routers. Supervised one Technical
Support Analyst.
• Managed server and workstation installation and LAN/WAN connectivity, administered internal
proprietary software for Corporate IT, and provided effective software and hardware troubleshooting.

Supervisor Support Center

Metropolitan Transit Authority of Harris County
2000 to 2002
• Supervise, develop and maintain Service Desk Operations controls, documentation, operating
procedures, knowledge base, IT standards and perform special requests, serving 4500 users.
• Interview and hire staff. Supervise, provide motivation, training, and overall performance of the Service
Desk, including performance reviews. Establish and maintain all daily staffing work schedules, while
ensuring that all skill levels are maintained.
• Supervise processes to identify, categorize, document, monitor, escalate, follow up with IT managers
and resolvers on status to ensure customers are being provided timely and thorough service, resolve
and report on customer requests.
• Identified and resolved problem areas by producing and analyzing statistical reports, and implementing
corrective procedures to ensure customer satisfaction and completion of departmental goals.

Education

Diploma in Engineering Management

Computer Learning Center
2016

Skills
• SQL (10+ years)
• MICROSOFT WINDOWS (10+ years)
• TESTING (4 years)
• WINDOWS 2000 (4 years)
• MS SQL SERVER (10+ years)
• IT Project Management (6 years)
• Active Directory (10+ years)
• Virtualization (2 years)
• Cost Control (6 years)
• SDLC (7 years)
• Vendor Management (7 years)
• Customer Relations (10+ years)
• Customer Service (10+ years)
• PMI (6 years)
• Networking
• Windows
• Mac
• Technical Support
• Windows 7
• Security
• Vmware
• TCP/IP
• LAN
• DNS
• Operating Systems
• Microsoft Windows Server
• System Administration
• Visio
• WAN
• DHCP
• Project management

Certifications and Licenses

Microsoft Certified Professional (MCP)

Present

Microsoft MCDBA
Present
SQL Server 2000 Database Administration

Microsoft MCTS
Present
SQL Server 2005

Driver's License

Assessments

Technical support — Highly Proficient

April 2019
Applying protocols to identify errors and solutions in order to maintain system function.
Full results: Highly Proficient

Management & leadership skills: Planning & execution — Completed

April 2019
Planning and managing resources to accomplish organizational goals.
Full results: Completed

Basic computer skills — Proficient

April 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and
troubleshoot common computer problems.
Full results: Proficient

Sales skills — Proficient

June 2019
Using influence and negotiation techniques to engage with and persuade customers.
Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.

Additional Information

Core Competencies 
Project Management Process Improvement Problem Resolution 
Testing & Verification Test Process Development Team Leadership 
Risk Management Decision Making Communicating Performance & Evaluation Customer Relations
Project Planning Staff Development Negotiating Cost Estimation 
 
Technical Skills 
 
Databases: SQL Server 2000, 2005, 2012, 2014, 2016 
Software: MS Project, Project Server SharePoint, Word, Excel, PowerPoint, Documentum, Office 365 
Hardware: Windows Servers & Desktops, IBM Mainframes/Servers 
 
Operating Systems: Microsoft Windows, Windows NT, Windows 2000 Server, XP, MS Dos, Macintosh 
Methodologies: PMI, SDLC