CHAPTER 3: REPLY TO enquiries & quotation

"
I.#PARTS#OF#A#REPLY#TO#AN#ENQUIRY:#
R"Express"thanks"to"the"enquiry."
R"Confirm"that"you"can"help."
R"Enclose"requested"documents"(priceRlist,"quotation,"catalogue,"samples,"…)"
R"Promise"to"favor"the"customers."
R"Add"your"favourable"comments"on"the"goods"sold."
R"Expressing"regret"(if"any),"offer"an"alternative"(if"any)"
R"Hope"for"an"order."
"
II.#WRITING#A#REPLY#TO#AN#ENQUIRY:#
# What#to#write?# How#to#write?# Examples#
1" Opening" R" Thank" you" for" a#Thank#you#for#your#enquiry#of"6"June"2014,"in"which"
your" enquiries" of" you"asked"about"..."
<date>" in" which" a#I#would#like#to#thank#you#for"your#enquiry#of"10"
you" asked" about" May"2014,"and"am"pleased"to"tell"you"that"we"would"be"
…" able"to"supply"you"with"the"..."
R" I" would" like" to" a# We# were# pleased# to# learn" from" your" letter" of" 10"
thank"you"for"your" December"that"you"are"impressed"with"our"selection"of"…"
enquiry"of"<date>" a# Thank# you# for# your# letter," NJ1691," which" we"
and"am"pleased"to" received"this"morning."
tell"you"that"…"
R" Thank" you" for"
your" letter" of"
<date>" which" we"
received" this"
morning."
2" Confirming" that" R"We"have"…" R"We#have"a"wide"selection"of"sweaters"that"will"appeal"
you"can"help" R" Our" factory" to"the"market"you"specified."
would" have" no" R"Our"factory"would#have#no#problem#in"producing"the"
problem"in"turning" 6,ooo"units"you"asked"for"in"your"enquiry."
out"…" R"We"can"supply#from#stock"and"will#have#no#trouble#
R" We" can" supply" in"meeting"your"delivery"date."
from"stock"and"will" R"I#am#pleased#to#say#that#we#will#be#able#to#supply"
have"no"trouble"in" the"transport"facilities"you"require."
…." R"We#can#offer"doorRtoRdoor"delivery"services"
R" I" am" pleased" to"
say"that"we"will"be"
able"to"…"
3" “Selling”" your" R" We" think" you" R"When"you"have"had"the"opportunity"to"see"the"samples"
products" have" made" for"yourself,"we#feel#sure#you#will#agree#that"they"are"
excellent"choice"in" of# the# highest# qualityi" and" to" see" a" wide" selection"
…," we" are" sure" online,"go"to"www.bettaware.co.uk.""
that" …./" We" can" R" Once" you" have" seen" the" Delta" 800" in" operation" we#
assure"you"that"…" know# you# will# be# impressed# by" its" troubleafree"
performance."
R" We# can# assure# you# that" the" Alpha" 2000" is# one# of#
the# most# outstanding# machines" on" the" market," and"
our#confidence#in#it#is#supported" by#our#fiveayear#
guarantee."
4." Catalogues," priceR R" Please" find" a# Please# find# enclosed# our# current# catalogue# and#
lists,"prospectuses," enclosed" our" price# list" quoting" CIF# prices# Kobe." The" units" you"
samples" current" catalogue" referred"to"in"your"letter"are"featured"on"pp.31R34"under"
and" priceRlist" catalogue" numbers" Y32RY37." When" ordering" could" you"
quoting"…" please"quote"these"numbers?"The"samples"you"asked"for"
R" We" have" will"follow"under"separate"cover."
enclosed"/"sent"…"
7"
 R"We#enclose"our"booklet"on"the"Omega"2000"and"are"
sure"you"will"agree"that"it"is"one"of"the"finest"machines"of"
its"kind."It"can"be"adapted"to"your"specifications"(see"the"
section"'Structural"changes'"on"page"12)."
R" We# enclose" our" summer" catalogue," which"
unfortunately" is" only" published" in" English." However," we"
have"included"a"German"translation"for"the"relevant"pages"
(41R45)"and"hope"this"will"prove"helpful."
R" …" and" we# have# enclosed" our" price" list," but" should"
point"out"that"prices"are"subject"to"change"as"the"market"
for"raw"materials"is"very"unstable"at"present."
5." Demonstrations," R"We"would"like"to" R"We"have"enclosed"full"details"of"the"Laren"welder,"but"a#
representative," invite"you"to"our"…" demonstration#would#be#necessary" to" show" you" its"
showroom"visits" R" May" we" suggest" full" capabilities." We" therefore" suggest" that" you" visit" our"
that" you" visit" our" centre"in"Birmingham,"where"the"equipment"is"setup,"so"
…." that"you"can"see"the"machine"in"action."
R"We"would"like"to" R"As"the"enclosed"booklet"cannot"really"show"the"efficiency"
send" of"this"system,"we#would#be#happy#to#arrange#for#our#
<Mr./Mrs./Ms." +" representative#to#visit"you"and"give"a"demonstration."
surname>" <Job" If"you"are"interested"in"a"visit,"please"fill"in"the"enclosed"
title>" to" preRpaid"card"and"return"it"to"us."
<purpose>." R"The"enclosed"catalogue"will"give"you"an"idea"of"the"type"
of"sound"equipment"we"produce,"but"may#we#suggest#
that#you#also#visit"our"agent's"showrooms"in"Rotterdam"
where"you"can"see"a"wide"range"of"units?"The"address"is"
."."."
R"Before"installing"the"equipment,"we"would#like#to#send"
Mr." Tony" Grifith," our" Chief" Engineer," to" look" over" your"
plant"and"prepare"a"report"on"the"installation,"taking"your"
particular" requirements" into" account." We" suggest" you"
contact"us"to"arrange"a"convenient"date."
6." Closing" R"(Once"again)"we" R"Once"again"we#would#like#to#thank#you"for"writing."
would"like"to"thank" We"would"welcome"any"further"questions"you"might"have."
you" for" …(Ving)" a# Please# contact# us# again# if# you# have# any#
and" would" questions,"using"the"above"telephone"number"or"email"
welcome" any" address."
further" points" you" a# We# hope# to# hear# from# you# again# soon," and" can"
would" like" us" to" assure"you"that"your"order"will"be"dealt"with"promptly.""
answer." R"I"am"sorry"we"do"not"have"the"model"you"asked"for,"but"
R" Please" write" us" can" assure# you# that# the" alternative" I" have" suggested"
again" if" you" have" will"meet"your"requirements."Please#remember#that"we"
any" questions," or" offer"a"full"threeRyear"guarantee."
call" us" at" the" "
above" telephone"
number."
R"We"hope"to"hear"
from" you" again"
soon."
In#case#the#Goods#are#not#available:#
7." Suggesting" R"While"S1"+"V1,"S2" R"…and"while"this"engine"has"all"the"qualities"of"the"model"
alternatives" +"V2." you" asked" for," the" 'Powerdrive’" has" the" added#
R" Although" /" advantage" of" fewer" moving" parts," so" reducing"
Though" /" Even" maintenance"costs."It"also"saves"on"oil"as"it"…"
though"S1"+"V1,"S2" R"The"model"has"now"been"improved."Its"steel"casing"has"
+"V2." been"replaced"by"strong"plastic,"which"makes"the"machine"
R"S1"+"V1,"but"S2"+" much"lighter"and"easier"to"handle."
V2." R" Of" course," leather" is" an" excellent" upholstery" material,"
but"escalating"costs"have"persuaded"any"of"our"customers"

8"
 to" look" for" an" alternative" which" is" more" competitive" in"
price." Tareton" Plastics" have" produced" a" high" quality"
substitute,'Letherine’," which" has" the" texture," strength,"
and"appearance"of"leather,"but"at"less"than"a"quarter"of"
the"cost."We#feel#confident#that"the"samples"enclosed"
will"convince"you..."
8." Referring" the" R" I" regret" to" say" R"I#regret#to#say#that#we#no#longer#produce"the"type"
customer" that" we" are" no" of" stapler" you" refer" to" as" there" is" no" longer" sufficient"
elsewhere" longer"produce"…." demand"for"it."I#am#sorry#we#can#not#help#you.#
However," if" you" R" The" book" you" mention" is" not" published" by" us," but" by"
are" still" set" on" …," Greenhill"Education"Ltd."Their"address"is"…"
we" advise" you" to" R" We" no" longer" manufacture" pure" cotton" shirts" as" their"
contact"…" retail" prices" tend" only" to" attract" the" upper" end" of" the"
market." All" our" garments" are" now" polycotton," which" is"
stronger," needs" little" ironing," and" allows" variations" in"
pattern," which" you" can" see" on" our" website" at"
www.elegance.co.uk"However,"if"you"are"only"interested"
in"pure"cotton"garments,"we"advise"you"to"contact"Louis"
Fashions"Ltd"at"…"
R"We"manufacture"the"product"you"require,"but"we"only"
deal"with"wholesalers,"not"retailers."Therefore,"I#suggest#
you# contact" our" agent," R.L" Deprd" SA," rue" Montpellier"
28,"Paris,…"
R"Our"agents"in"Italy"are"Intal"S.p.A,"ViaAlberto"Poerio"79,"
Rome," Email:" <[email protected]>." They" carry" the" full"
range"of"our"products"
"
III.#WRITING#QUOTATION#
# What#to#write?# How#to#write?# Examples#
1." Price" R" Decide" whether" to" R"The"net#price#of"this"article"is"£100.00,"to"which"VAT"
quote"Gross"Price"or" must" be" added" at" 17.5%," making" a" gross" price" of"
Net"Priceg"Wholesale" £117.50."
Price"or"Retail"Price" R"We"can"quote"you"a#gross#price,"inclusive"of"delivery"
R" Flexibility" of" Price" charges," of" £347.50" per" 100" items." These" goods" are"
terms" exempt#from#VAT."
R" Exchange" rate" R" The" prices# quoted" above" are" provisional," since" we"
fluctuation" may" be" compelled" by" the" increasing" cost" of" raw"
materials"to"raise"them."I"will"inform"you"immediately"if"
this"happens."
R" We" can" offer" you" a" price" of" £5,200.00" per" engine,"
firm"21"days,"after"which"the"price"will"be#subject#to"
an"increase"of"5%."
R"The"price"of"this"model"is"¥2,800,000"at#today’s#rate#
of#exchange.#
R" We" can" quote" you" a" price" of" €300" per" 100" units,"
though" I" regret" that," because" of" fluctuating" exchange"
rates," we" can" only" hold# this# price# for# four# weeks#
from#today’s#date."
R" The" net" price" of" $530.00" per" unit" is" extremely"
competitive."
2." Discounts" R"Types"of"discount:" R" We" allow" a" 3%" cash# discount" for" payment" within"
+"Cash"discount" one"month."
+"Trade"discount" R" The" net" price" of" this" model" is" £170.00," less" 10%"
+"Quantity"discount" discount"for"quantities"up"to"100"and"25%"discount"for"
+"Loyalty"discount" quantities"over"100."
R" to" offer/grant# /# R" We" do" not" normally" give" discounts" to" private"
give# /# allow" a" customers," but" because" of" your" long" association" with"
<type>" discount" of" our"company"we"can"offer"you"12%"off"the"retail"price."

9"
 <number>%" off" R"The"prices"quoted"are"CFR"Yokohama,"but"are"subject"
<type" of" price>" to"a"20%"trade#discount"off"net"price."We"can"offer"a"
price" for" orders" further"10%"discount"off"net"prices"for"orders"of"more"
<conditions>" than"2,000"units."
3." Methods" of" a# Means# of# R"On"receipt"of"a"cheque"for"the"amount"quoted,"we"will"
payment" payment:# send"the"article"by"registered"mail."
+"Cash" R" Payment" for" initial" orders" should" be" made" by" sight#
+"Cheque" draft," payable" at" Den" Norske" Creditbank," Kirkegaten"
+"Payment"card" 21,"Oslo"1,"cash#against#documents.#
+" Bill" of" exchange" R"We"are"willing"to"consider"open#account#facilities"if"
(B/E)g"Draft" you"can"provide"the"necessary"bank"reference."
+"Promissory"note"
a# Methods# of#
payment:#
+"Cash"payment"
+"Open"account"
+"Remittance"
+"Collection"
+" Documentary"
Credit"
4." Quoting" delivery" R"Quoting"exact"date" R"...and"we#are#pleased#to#say#that"we"can"deliver"by"
date" or"period"of"time." November" 1," so" you" will" have" stock" for" the" Christmas"
sales"period."
R" As" there" are" regular" sailings" from" Liverpool" to" New"
York,"we#are#sure"that"the"consignment"will"reach"you"
well"within"the"time"you"specified."
R" We" have" the" materials" in" stock" and" will#ship#them#
immediately"once"we"receive"your"order."
R" As" there" is" a" heavy" demand" for" fans" at" this" time" of"
year,"please#allow#at#least#six#weeks#for#delivery."
R"We"would"not"be"able"to"deliver#within#two#weeks#
of#receipt#of#order,"as"we"would"need"time"to"prepare"
the"materials."However,"we"could"guarantee#delivery#
within#four#weeks."
5." Fixed" terms" and" R"are"subject"to…" R" All" list" prices" are" quoted" FOB" Southampton" and" are#
negotiable"terms" R"usually/normally"…" subject#to#a"25%"trade"discount"with"payment"by"letter"
of"credit."
R"The"prices"quoted"are"Exw,"but"we"can"arrange"freight"
and" insurance" (CIP" Hong" Kong)" if" required." However,"
unless# otherwise# stated," payment" should" be" made"
by" 30Rday" bill" of" exchange," documents" against"
acceptance."
R" We" usually" offer" an" 18%" trade" discount" on" FOB"
prices,"and"would#prefer"payment"by"irrevocable"letter"
of"credit."
R"Normally"we"allow"a"23%"trade"discount"off"net"prices"
with" payment" on" a" documents" against" payment" basis."
Please"let"us"know"if"this"arrangement"is"satisfactory."
"
III.#PRACTICE#FOR#WRITING#REPLY#TO#ENQUIRIES#AND#QUOTATION#
Practice#1:#Fill#in#the#blanks#with#the#suitable#words#/#phrases#
Dear"Mr."Gerard"
Thank" you" for" your" inquiry" of" 12" May" in" which" you" asked" about" the" tapes" we" (1)" __________" in" this"
month's"(2)"__________"of""Hi"Fi"New"."
The"cassettes"are"ferrous"based"and"high"qualityRCr02"which"as"you"know"means"they"would"be"suitable"
for" any" type" of" recording." They" are" “Kolby"" products" which" is" a" brand" name" you" will" (3)" __________"
recognize,"and"the"reason"their"prices"are"so"(4)"__________"is"that"they"are"part"of"a"bankrupt"stock"that"
was"offered"to"us."

10"
Because"of"their"low"price"and"the"small"profit"margin"we"are"working"on,"we"will"not"be"offering"any"trade"
discounts" on" this" (5)" __________." But" we" sell" a" wide" range" of" cassettes" and" have" enclosed" a" (6)"
__________"giving"you"details"of"(7)"__________,"(8)"__________,"and"(9)"__________discounts"on"our"
other"products."
We"have"sent,"by"separate"post,"samples"of"the"advertised"cassettes"and"other"brands"we"stock,"and"would"
(10)"__________"you"to"place"an"order"as"soon"as"possible"as"there"has"been"a"huge"(11)"__________to"
our"advertisement."
We"would"like"to"thank"you"for"your"(12)"__________"and"look"forward"to"(13)"__________"your"early"
order."
Yours"(14)__________"
(signed)"
R."Gerlach"(Mr.)"
Sales"Director"
Encl."priceRlist"
"
Dear"Mr…"
We"thank"you"very"much"for"your"enquiry"of"..,"regarding"our"plastic"tile"flooring."A"copy"of"our"brochure"
is"(1)"__________"showing"the"designs"and"range"of"colours"in"which"the"tiles"are"supplied."
We"are"a"very"large"(2)"__________"and"we"often"(3)"__________"with"big"orders."The"(4)"__________"
prices"enclosed"(5)"__________"us"only"the"smallest"profit"margin."
We"have"instructed"our"agent"in"your"country"to"send"a"specialist"to"you"for"all"necessary"advice."He"will"
contact"you"later"on"these"matters."
Our"plastic"tile"flooring"is"hardRwearing"and"we"are"(6)"__________"that"they"will"give"your"customers"full"
lasting"(7)"__________."
We"look"forward"to"receiving"your"early"(8)"__________"orders."
Yours"sincerely"
"
Dear"Ms"…"
I" was" very" pleased" to" (1)" __________" your" enquiry" dated" August" 1," 2010" and" (2)" __________" our"
illustrated"catalogue"and"pricelist"giving"the"details"requested."
A"full"range"of"samples"has"also"been"(3)"__________"by"separate"post."When"you"have"had"an"opportunity"
to"examine"them,"I"feel"(4)"__________"that"you"will"agree"that"the"goods"are"both"(5)"__________"in"
quality"and"very"(6)"__________"in"price."
On"regular"(7)"__________"of"quantities"of"not,"less"than"500"individual"items,"we"would"allow"a"trade"
discount"of"33%."In"addition,"for"payment"by"Irrevocable"L/C,"a"special"discount"of"5%"off"net"price"would"
be"allowed."
Polyester"cotton"products"are"(8)"__________"becoming"popular"because"they"are"strong,"warm"and"light."
After"studying"our"prices"you"will"not"be"(9)"__________"to"learn"that"we"are"finding"it"(10)"__________"
to" meet" the" demand." However," if" you" place" your" order" not" later" than" the" end" of" this" month," we" (11)"
__________"delivery"within"14"days"of"(12)"__________."
I"am"sure"you"will"also"be"interested"to"see"details"of"our"other"products"which"are"shown"in"our"catalogueg"
if"(13)"__________"details"are"(14)"__________"on"any"of"these"please"contact"me."
I"look"forward"to"receiving"your"first"order."
Yours"sincerely"
"
Practice#2:#Translate#the#following#into#English:#
1." Sản"phẩm"của"chúng"tôi"có"chất"lượng"tốt."Do"vậy,"chúng"tôi"bảo"đảm"rằng"quý"ngài"sẽ"không"gặp"
phải"rắc"rối"nào"trong"việc"thúc"đẩy"bán"các"sản"phẩm"của"chúng"tôi."
2." Chúng"tôi"không"thể"giảm"giá"như"các"ngài"yêu"cầu"bởi"vì"giá"đã"giảm"tới"mức"thấp"nhất"có"thể."
3." Mặc"dù"các"ngài"trả"giá"thấp"hơn"mức"giá"của"chúng"tôi"song"chúng"tôi"chấp"nhận"đơn"hàng"này"
như"một"ngoại"lệ"với"ý"định"xây"dựng"mối"quan"hệ"trong"kinh"doanh"với"các"ngài."
4." Chúng"tôi"sẽ"chấp"nhận"giảm"giá"đối"với"loại"máy"ảnh"này"và"xem"như"đây"là"một"loạt"hàng"giới"
thiệu."
5." Do"xu"hướng"tăng"giá"trên"thị"trường,"chúng"tôi"phải"điều"chỉnh"giá"xuống"mức"phổ"biến"trên"thị"
trường"thế"giới."
6." Chúng"tôi"muốn"giới"thiệu"cho"các"ngài"mặt"hàng"khác"có"chất"lượng"và"ở"mức"giá"thấp"hơn"để"các"
ngài"xem"xét."
7." Thông"thường"chúng"tôi"không"giảm"giá"cho"số"lượng"nhỏ."

11"
 8." Chúng"tôi"tin"rằng"chuyến"hàng"đầu"tiên"của"chúng"tôi"sẽ"thuyết"phục"khách"hàng"của"các"ngài"đặt"
đơn"hàng"thường"xuyên"hơn"trong"tương"lai."
9." Chúng"tôi"lấy"làm"tiếc"khi"cho"các"ngài"biết"rằng"mức"giảm"giá"chúng"tôi"đưa"ra"với"các"ngài"là"mức"
cao"nhất"chúng"tôi"có"thể"thực"hiện"lúc"này."
10." Hiện" tại" chúng" tôi" chưa" tìm" được" nguồn" cung" cấp" đá" hoa" cương" trắng." Nếu" có" khả" năng" trong"
tương"lai,"chúng"tôi"sẽ"chào"giá"bán"cho"các"ngài."
11." Chúng"tôi"rất"lấy"làm"tiếc"rằng"giờ"đây"chúng"tôi"không"thể"cung"cấp"những"hàng"mà"các"ngài"hỏi"
mua."
12." Chúng"tôi"lấy"làm"tiếc"thông"báo"cho"các"ngài"biết"rằng"do"bộ"phận"sản"xuất"còn"phải"xử"lý"nhiều"
đơn"hàng"nên"chúng"tôi"không"có"khả"năng"tiếp"nhận"đăng"ký"mua"hàng"mới"nữa."
"
Practice#3:#Letter#–#writing#
Letter#1#
Anh"/"chị"đang"làm"việc"tại"công"ty"TNHH"Tuấn"Quân"cung"cấp"các"loại"găng"tay"làm"từ"nhiều"vật"liệu"khác"
nhau,"phục"vụ"cho"nhiều"lĩnh"vực."Vừa"qua,"công"ty"nhận"được"thư"hỏi"hàng"từ"phía"ông"Do"John"thuộc"
công"ty"OMG"(Hoa"Kỳ)"hỏi"mua"găng"tay"da"phục"vụ"cho"sản"xuất"công"nghiệp."Anh"/"chị"hãy"thay"mặt"
công"ty"viết"thư"trả"lời"với"những"nội"dung"chính"sau:"
R"Giới"thiệu"thêm"về"mặt"hàng"găng"tay"của"công"ty"với"kiểu"dáng"gọn"nhẹ,"trang"nhã,"nhiều"màu"sắc"và"
đặc"biệt"là"rất"bền,"thích"hợp"dùng"trong"sản"xuất"công"nghiệp."
R"Công"ty"gửi"kèm"bảng"báo"giá"(theo"giá"FOB"cảng"Hải"Phòng),"catalog"liệt"kê"các"sản"phẩm"hiện"có,"và"
sắp"sửa"tung"ra"trong"tháng"12"sắp"tới,"kèm"theo"1"số"mẫu"tiêu"biểu."
R"Công"ty"thực"hiện"chính"sách"giá"ưu"đãi"cho"những"đơn"đặt"hàng"với"số"lượng"trên"2000"chiếc."
R"Công"ty"đề"nghị"thanh"toán"theo"phương"thức"tín"dụng"chứng"từ"do"đây"là"lần"đầu"giao"dịch"của"hai"bên."
Anh/chị"có"thể"bổ"sung"thêm"những"chi"tiết"khác"để"bức"thư"sinh"động"hơn."Bắt"đầu"thư"bằng"“Dear"Mr…”"
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Letter#2#
Sau"khi"xem"xét"thư"hỏi"hàng"của"công"ty"TNHH"Nghĩa"Hải"(xem"letter"2"phần"Enquiries)"về"mặt"hàng"xe"
đạp"điện"với"tính"năng"vượt"trội,"công"ty"Siko"(Nhật"Bản)"đã"có"một"số"ý"kiến"phản"hồi"về"bức"thư."Anh"/"
chị"hãy"thay"mặt"ông"Toheyama"–"trưởng"phòng"kinh"doanh"công"ty"Siko"hoàn"tất"bức"thư"trả"lời"này."Nội"
dung"trong"thư"đề"cập"đến"những"vấn"đề"sau:"
R"Giới"thiệu"thêm"các"tính"năng"nổi"bật"của"sản"phẩm:"thời"gian"sạc"điện"ngắn,"thời"hạn"sử"dụng"lâu"(trên"
1"tháng),"khả"năng"chống"sốc"tốt,"chức"năng"sạc"pin"từ"năng"lượng"mặt"trời,"sạc"pin"cho"điện"thoại"di"
động"…,"kiểu"dáng"hợp"thời"trang,"phù"hợp"cho"nhiều"lứa"tuổi."Mức"giá"trung"bình":"1.100"USD/"chiếc"
R"Công"ty"gửi"kèm"bảng"báo"giá,"catalog"và"những"thông"tin"khác."Nếu"công"ty"Nghĩa"Hải"đặt"mua"với"số"
lượng"trên"500"chiếc"/"đơn"đặt"hàng,"công"ty"sẽ"áp"dụng"mức"giá"900USD"/"chiếc."Các"chính"sách"ưu"đãi"
khác"có"thể"được"thỏa"thuận"thêm"sau"lần"đặt"hàng"đầu"tiên"thành"công."
R"Công"ty"chấp"nhận"chính"sách"bảo"hành"1"đổi"1"trong"thời"gian"1"năm"đầu"tiên"sử"dụngg"không"chấp"
nhận"chính"sách"bán"thử"vì"công"ty"tin"rằng"mặt"hàng"này"sẽ"bán"chạy"thật"sự"tại"Việt"Nam"
R"Về"vấn"đề"cho"phép"công"ty"Nghĩa"Hải"trở"thành"nhà"cung"cấp"độc"quyền,"công"ty"Siko"cho"biết"hiện"tại"
chiến"lược"của"công"ty"là"tăng"doanh"số"thông"qua"việc"gia"tăng"số"lượng"các"đại"lý"tại"Việt"Nam."Vì"vậy,"
công"ty"sẽ"cân"nhắc"lại"đề"nghị"này"sau"một"thời"gian"nữa."
Anh/chị"có"thể"bổ"sung"thêm"những"thông"tin"khác"để"bức"thư"thêm"hoàn"chỉnh."Bắt"đầu"thư"bằng"“Dear…”."
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