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Enabling Assessment 4 Internal Assessment Analytical Tools

The document summarizes an analysis of the internal strengths and weaknesses of De La Salle University - Dasmarinas (DLSU-D) using a strategic management tool. Key internal strengths identified include providing quality education, offering a wide range of programs, and having a strong brand reputation. Major internal weaknesses include high fees, slow services, insufficient staff, and outdated processes. The analysis synthesizes feedback to prioritize these factors and recognizes that DLSU-D must address weaknesses while capitalizing on strengths like quality education to ensure continued success.

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Heki Caco
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0% found this document useful (0 votes)
710 views

Enabling Assessment 4 Internal Assessment Analytical Tools

The document summarizes an analysis of the internal strengths and weaknesses of De La Salle University - Dasmarinas (DLSU-D) using a strategic management tool. Key internal strengths identified include providing quality education, offering a wide range of programs, and having a strong brand reputation. Major internal weaknesses include high fees, slow services, insufficient staff, and outdated processes. The analysis synthesizes feedback to prioritize these factors and recognizes that DLSU-D must address weaknesses while capitalizing on strengths like quality education to ensure continued success.

Uploaded by

Heki Caco
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PART 1: Analyzing DLSU-D's Internal Strategic Situation

Determine DLSU-D's major internal strengths and weaknesses. List at least 10


strengths and 10 weaknesses. Rank order these strengths and weaknesses with 1
being the most important and 10 being the least important. Then, gather up your
STRAMA Paper groupmates' work, count the numbers, and in that manner create a
prioritized list of the key internal strengths and weaknesses faced by DLSU-D. Make a
synthesis/ analysis of your findings with at least 350 words.

DLSU-D’s Major Internal Strengths

Rank Strengths

1 Provides a strong quality of education.

2 Offers clients a wide selection of programs to choose from.

3 DLSU-D’s strong brand and image as Cavite’s premier University.

4 Modern, state of the art facilities and equipment that can be used within the
institution.

5 Well-trained and well-equipped staff that are capable of performing duties


and tasks.

6 Gives students proper preparation once they leave the institution.

7 Strong emphasis on community service and social responsibility.

8 Partnerships and collaboration with different private industries and the


government sector.

9 Well-established research culture and research facilities.

10 Provides students other non-academic programs that may help them in


personal and career growth in the future.
DLSU-D’s Major Internal Weaknesses

Rank Weaknesses

1 Fees needed to be enrolled in the institution might be costly to other


potential clients.

2 Sometimes slow and interrupted services that affect the operation of the
institution.

3 Insufficient staff members that may negatively affect the quality of services
offered.

4 Declining number of students enrolling in the university.

5 Inefficient and outdated administrative processes and systems.

6 Poor management of students and establishing some poor policies.

7 Limited opportunities for international exposure and exchange programs.

8 Old building structures that can be a potential hazard.

9 Inadequate student support services.

10 Limited facilities that can be used.

Synthesis:
To prioritize these strengths and weaknesses, it would be helpful to gather
feedback and insights from various stakeholders, such as students, faculty members,
alumni, and industry partners. Based on their perspectives and experiences, the
strengths and weaknesses could be ranked in order of importance and impact on the
university's overall performance and mission.
We identified different major strengths and weaknesses that may ultimately affect
the overall operation of De La Salle University - Dasmarinas. We firmly believe that the
university provides a top-notch, quality education for their students and picked it as the
most important internal strength. This said quality education is what the university
promises to offer to their students and DLSU-D could capitalize on this strength by
continuously projecting and doing it for their students and once that is outside of the
institution, students can utilize it in different fields or professions they selected or
choose from. Another key strength of DLSU-D is they offer a wide range of programs
students may choose from. Unlike other tertiary level institutions, De La Salle University
- Dasmarinas provides students with many options in terms of programs that they offer.
With this, many potential clients may select the university because of the availability of
the program that a student wants to pursue and study. Another key strength is that the
university is being projected as the province of Cavite premier university. It is a very
positive distinction that is important for attracting potential students to study in DLSU-D.
We have also listed several more internal strengths that DLSU-D have such as their
modern equipment, trained staffs, school distinctions and partnerships with other
industries.
We have also identified some major internal weaknesses that the university
should address. We all agreed as the most major internal weakness is the expensive
fees that a client needs to pay. We don’t say that those fees students pay are unjust, but
we just think that many potential clients may choose different institutions and not enroll
in DLSU-D because of it. We also think that this weakness is addressed by providing
students with some quality equipment and facilities that students can use. We also
pinpoint one internal weakness that is sometimes they provide slow services and this
could affect the overall operation of the university and may irritate clients because of it.
We also have listed some major internal weaknesses such as the declining number of
students and some other operational mishaps in the university that should be properly
addressed.
Overall, DLSU-D has several internal strengths that have contributed to its strong
academic reputation and quality of education. However, there are also several
weaknesses that need to be addressed to ensure the university's continued success
and relevance in the rapidly evolving landscape of higher education.
Part 2: Constructing VRIO Framework for McDonald’s Corporation
VRIO Framework for McDonald’s Corporation

Resource Valuable Rare Imitable Organized

Financial ✓ ✓ X ✓
Resource

Human Capital ✓ ✓ ✓ ✓

Products ✓ X ✓ ✓
Offered

Distribution ✓ ✓ X ✓
Channels

Valuable

Financial – McDonald’s Corporation demonstrates the high value of McDonalds'


financial resources, which are used to invest in new external prospects. It can also help
the company to challenge external threats that may arise.

Human Capital – Staff and other members of the organization are valuable to achieve
organizational success of McDonald’s. Some of its personnel have received advanced
training, which boosts the organization's output productivity.

Products Offered – Their products offered are a valuable resource to their organization.
With different products offered to the public, it helps them gain profits and attract various
customers who would like to try their products.
Distribution Channels – It is valuable since it enables them to connect with an
increasing number of clients. This guarantees increased sales for McDonald's.

Rare

Financial - McDonalds reveals that the fast food chain's financial resources are rare.
Only a small number of businesses in the sector have substantial financial resources.

Human Capital – Employees of the organization are a rare resource. The difference
between them and other firms can be attributed to their diversity of knowledge and
experience as well as their intensive training programs.

Products Offered – The products they offer are not rare in the industry they are in.
These are readily available on the market from rival businesses. This implies that rivals
could employ these resources similarly to McDonald's and undermine competitive
advantage.

Distribution Channels – Their distribution networks are rare resources. This is due to the
fact that it would take a lot of money and effort for competitors to develop a distribution
network that is superior to McDonald's. Very few businesses in the sector also have
these.

Imitable

Financial Resource – Their financial resource is costly to imitate for other similar
companies. For competitors and new entrants to amass huge sums of money, they
would need to generate comparable earnings over a protracted period of time.

Human Capital – Their employees are deemed to be not costly to imitate for other
organizations. Other companies may train and enhance their employee’s skills and
knowledge to further improve it similar to what McDonald’s are doing.

Products Offered – Imitating the products of McDonald’s are not that costly to imitate. If
competitors spend a lot of money on research and development, they can also acquire
these. Additionally, it won’t require years of research.
Distribution Channels – They have a costly distribution channel to imitate. McDonalds
has steadily developed this throughout the years. If competitors want to copy a
comparable distribution method, they would need to invest a lot of money.

Organized

Financial Resource – McDonald’s Corp. has an organized financial resource. They use
their finances to invest in the right places where they can maximize profit. As a result,
McDonalds is able to maintain its competitive advantage thanks to these resources.

Human Capital – They have an organized human capital. They use their employees to
cover different tasks and duties so that they would perform productively and be able to
help in the operation of the business.

Products Offered – With the different products they offer to their customers, they clearly
organize these so that their clients can choose from the wide range of products they
offer.

Distribution Channels – The Company utilizes an organized distribution channel. By


making sure that products are available at all of its locations, McDonald's uses this
network to connect with its customers. As a result, McDonalds is able to maintain its
competitive advantage thanks to these resources.

III What strategies do you think would allow McDonald’s to capitalize on its major
resources and capabilities?

McDonald's has several major resources and capabilities, including its strong brand
name, global presence, efficient supply chain management system, unique menu, and
investment in technology. Here are some strategies that could help McDonald's
capitalize on these resources and capabilities:

1. Expand globally: McDonald's already has a strong global presence, but there are still
many untapped markets and opportunities for growth. By expanding into new regions
and countries, McDonald's can further leverage its brand name and reputation to attract
new customers and increase its market share.
2. Innovate the menu: While McDonald's has several menu items that are considered
iconic, it's important to continue to innovate and introduce new items to keep up with
changing consumer preferences and trends. By investing in research and development,
McDonald's can create new menu items that appeal to a wider range of customers and
differentiate itself from its competitors.

3. Enhance the customer experience: McDonald's has already made significant


investments in technology to enhance the customer experience, such as self-service
kiosks and mobile ordering. However, there is still room for improvement, such as
implementing personalized recommendations based on customer data and preferences,
and improving the speed and accuracy of order fulfillment.

4. Improve sustainability: As consumers become more environmentally conscious,


McDonald's can capitalize on its resources and capabilities by investing in sustainable
practices and packaging. This could include sourcing ingredients from sustainable and
ethical sources, reducing waste, and using eco-friendly packaging.

5. Strengthen partnerships: McDonald's already has several partnerships with industry


and government sectors, but there are still opportunities to strengthen these
relationships. By collaborating with other companies and organizations, McDonald's can
leverage its resources and capabilities to achieve shared goals and create mutually
beneficial outcomes.

These strategies can help McDonald's capitalize on its major resources and capabilities
to maintain a competitive edge in the fast-food industry. By continuing to innovate and
invest in technology, sustainability, and partnerships, McDonald's can enhance the
customer experience, attract new customers, and increase its market share.

Part 3: Constructing Value Chain Analysis and IFE Matrix for your featured Company

Value Chain Analysis


VALUE CHAIN ANALYSIS
Dasmariñas City Medical Center Inc.

IFE Matrix

To prepare an IFE (Internal Factor Evaluation) Matrix, we need to identify the strengths
and weaknesses of the firm based on the concerns and thoughts of functional and
divisional managers in different departments. Here is an example IFE Matrix based on
the concerns and thoughts of managers in six different departments:
KEY INTERNAL WEIGHT RATING WEIGHTED
FACTORS SCORE

Human Resource 0.10 3 0.30

Marketing 0.15 4 0.60

Operations 0.20 2 0.40

Finance/Accounting 0.15 3 0.45

R&D 0.25 4 1.00

MIS 0.15 2 0.30

TOTAL 1.00 2.05

Explanation:

- Human Resource: The managers in the human resource department have concerns
about the high employee turnover rate and the lack of training and development
programs. They rate this factor as 3 on a scale of 1 to 4, which indicates an average
performance.

- Marketing: The managers in the marketing department think that the firm has a strong
brand image and effective marketing campaigns, but they also have concerns about the
lack of innovation in product development. They rate this factor as 4, which indicates a
good performance.

- Production/Operations: The managers in the production/operations department are


concerned about the low productivity and high production costs. They rate this factor as
2, which indicates a poor performance.

- Finance/Accounting: The managers in the finance/accounting department think that


the firm has a strong cash flow and effective financial management, but they also have
concerns about the high debt levels. They rate this factor as 3, which indicates an
average performance.

- R&D: The managers in the R&D department think that the firm has a strong research
and development capability and a culture of innovation, which is a key strength. They
rate this factor as 4, which indicates a good performance.
- MIS: The managers in the management information systems department are
concerned about the outdated technology infrastructure and lack of investment in IT
systems. They rate this factor as 2, which indicates a poor performance.

The total weighted score of the IFE Matrix is 2.05, which indicates an average internal
condition of the firm. The firm needs to focus on improving its production/operations and
MIS departments to enhance its internal condition and competitiveness. It should also
capitalize on its strengths in marketing and R&D to take advantage of market
opportunities and overcome external threats.

Using the VCA analysis and IFE matrix, identify possible strategies to capitalize on your
featured company's major strengths as well as to improve upon its major weaknesses.

Here are some strategies based on the VCA analysis and IFE matrix for capitalizing on
the major strengths and improving upon the major weaknesses of the featured
company:

1. Capitalize on strengths in marketing and R&D:

The company can focus on developing and improving services that meet the needs of
its target market. It can invest in R&D to improve its product development capabilities
and capitalize on its strong research culture. At the same time, it can continue to
leverage its strong brand image and effective marketing campaigns to increase market
share and profitability.

2. Improve operations:

The company can improve its operations department by streamlining processes,


improving efficiency, and reducing costs. It can adopt new technologies and automation
to enhance productivity and reduce production costs. It can also optimize its supply
chain management to reduce lead times and improve product quality.

3. Address concerns about high employee turnover and lack of training and
development programs:

The company can address concerns about high employee turnover and lack of training
and development programs by implementing employee engagement and retention
programs. It can offer competitive compensation and benefits packages, provide
opportunities for career growth and development, and foster a positive work culture that
values employee well-being.
4. Address concerns about outdated technology infrastructure and lack of investment in
IT systems:

The company can address concerns about outdated technology infrastructure and lack
of investment in IT systems by upgrading its information technology systems and
investing in new technologies. It can also create an IT department that is responsible for
managing the company's technology infrastructure and ensuring that it is up-to-date and
aligned with business objectives.

These strategies can help the featured company to capitalize on its major strengths and
improve upon its major weaknesses, thereby enhancing its internal condition and
competitiveness.

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