3100 SERIES

USER GUIDE

3100LBY, 3100MWB, 3100MW2, 3100MW5, 3100MW10,

3100MWD5, 3100MWD, 3102MWD5, 3102MWD
Table of Contents
3100 Series Phone Map. . . . . . . . . . . . . . . . . . . . . 3 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Placing a Call Using the Handset . . . . . . . 6
Parts Check List . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Receiving a Call Using the Handset
Care and Maintenance . . . . . . . . . . . . . . . . . . . . . 4 or Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . 6
Placing a Call Using the Speakerphone. . . . 6
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Caution Information . . . . . . . . . . . . . . . . . . . . . 4
To Program Store, Flash, and Pause. . . . . . . . . 7
Connecting the Handset Cord . . . . . . . . . . . . . 4
Storing a Number into Memory
Connecting the Line Cord. . . . . . . . . . . . . . . . . 4
Keys—Store. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Programming Flash Timing and
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . 4
Pause Timing. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Storing Pause/Redial into Memory—Pause. . . . 7
Line Voltage Selector . . . . . . . . . . . . . . . . . . . . 5
Flash Hook Function—Flash . . . . . . . . . . . . . . 7
Message Waiting Selector . . . . . . . . . . . . . . . . 5
Programming Message-Waiting
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 OneTouch Key . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 OneTouch (Message Waiting) into
Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Memory—OneTouch . . . . . . . . . . . . . . . . . . 8
Handset and Speaker Volume User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Ringer Volume Control. . . . . . . . . . . . . . . . 5
Statement of Limited Warranty . . . . . . . . . . . . . . 8
Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Important Safety Instructions . . . . . . . . . . . . . . . 9
Speaker and Mute Key Connecting
FCC Interference Information. . . . . . . . . . . . . . . 10
and Status Indicators . . . . . . . . . . . . . . . . . 6
Using the Mute Feature on FCC RF Radiation Exposure Statement. . . . . . . 11
Speakerphones. . . . . . . . . . . . . . . . . . . . . . 6 Industry of Canada Requirements. . . . . . . . . . . . . . 11
Using the Conference Key on Requirements of Part 15—FCC Rules . . . . . . . . 11
Speakerphones (2-Line Models) . . . . . . . . 6 Requirements of Part 68—FCC Rules . . . . . . . . 12

2 www.telematrix.net  3100 SERIES USER GUIDE

Base Features and Controls: Telephones Features:
3100 Series Phone Map LBY MWB MW10 MWD 2MWD
MW5 MWD5 2MWD5
1. Handset 4. Store key 7. Data Port(submerged) 3100 Series Features: MWS 2MWS
2. Wall Mount clip slot 5. Flash key (submerged) 8. Ringer Volume switches • Line Powered Telephone. 1-Line (1-L) & 2-Line (2-L) 1-L 1-L 1-L 1-L 2-L
3. Wall Mount Handset clip 6. Faceplate area 9. 5, 10 or no Memory keys
Single
(located and
on base Two Line 3100 Series Telephones:
under handset) • SteelTrap™ Memory Technology (no batteries required). ▲ ▲ ▲
BASE FEATURES AND
#2
CONTROLS
• Handset wall mount clip engage slot ▲ ▲ ▲ ▲ ▲
1 2 3 4 5
(turn
• Wall Mounting clip 1. Handset
180º to attach handset) #3 ▲ ▲ ▲ ▲ ▲
• Message Waiting selector
2. Wall Mount Clip Slot
- Auto-Detect ▲ ▲ ▲ ▲
• Programmable Store3. key. Wall
(submerged)Mount Handset # 4 Clip
▲ ▲ ▲
6 (used to program location in speed dial keys)
4. Store Key (submerged)
7 • Flash key (submerged) #5 ▲ ▲ ▲ ▲ ▲
5. Flash Key
• Full Length Faceplate Display area #6 ▲ ▲ ▲ ▲ ▲
6. Faceplate Area (located
• Convenient Data Port #7
on▲base
▲ ▲ ▲
8 under handset)
• Guest Services Memory keys (5, 10 or no keys) #9 ▲ ▲ ▲
• Ringer Volume switch 7. - HI/LOW
Datasettings
Port lines 1 & 2 #8 ▲ ▲ ▲ ▲
9
21b • Redial (Pause) key 8. Ringer Volume Switches
(exposed) # 10 ▲ ▲ ▲ ▲
(used to program delay in speed dial keys or to redial last call)
22
10 9. Five, Ten, or No Memory Keys
• ADA Compliant Handset/Speaker Volume keys # 11a
11a (4-step control) (2-step
10. onRedial3300LBY) (Pause) Key & 11b ▲ ▲ ▲ ▲

23
11b • Conference/Flash 11.
(Recall)Volume
Key (exposed)Up/Down #Keys 12 ▲ ▲ ▲ ▲
(CONF on 2 line only, Flash/Recall on single line)
12 12. Flash (1-Line)/Conference Key
• LED Indicators for Speaker, Mute, Lines 1 & 2, Hold # 13 ▲ ▲
13 (2-Line)
• Speaker key withOn/Off LED indication # 14 ▲ ▲
14
• Microphone
13. Indicator Lights for # 15
(Speaker, ▲ ▲
Mute, Lines
• TouchLite Message Waiting key with1-touch retrieval 1 and 2,
# 16 Hold) ▲ ▲ ▲
Base Underside Features & Controls • Mute key with LED 14. Speaker On/Off Key
indication # 17 ▲ ▲
23. Non-Slip
21a Rubber feet20 25. Wall Mount19a bracket attachment
18a 18b 17 16 15 slots • Line 1 & Line 2 keys
15.with LED
Microphone
indications # 18a/18b ▲

26. Wall
10. Redial Mount
(Pause) key Bracket with Short
14. Speaker Line
On/Off keyCord19.27. Wall
Hold
• Hold
key Line Cord & Phone Connection
key with 16. Message Waiting Light
LED indication (above Line 1) # 19 ▲
• Desi strip faceplate
17. area Mute Key # 20 ▲ ▲ ▲ ▲ ▲
11. Volume Up/Down keys 15. Microphone 20. Desi Strip faceplate area
• Handset Coil Cord receptacles
12. Conference Key (2-Line) 16. Message Waiting Light 21. Handset Coil Cord receptacles
18. Line 1 and Line 2 #Keys 21a/21b ▲ ▲ ▲ ▲ ▲
12. Flash (1-line) 17. Mute key 22. Speaker (half duplex) • Half Duplex Speaker # 22 ▲ ▲
13. Indicator lights for 18. Line 1 & Line 2 keys 23. Key Pad 19. Hold Key
26 • Dial Pad (On-Hook Dialing when using Memory keys) # 23 ▲ ▲ ▲ ▲
(Speaker, Mute, Lines 1 & 2 and Hold)
20. Faceplate Area
25 Version 04.04.09 21. Handset Coil Cord Receptacles
27 22. Speaker
23. Key Pad
24. Non-Slip Rubber Feet
25. Wall Mount Bracket Attachment
Slots
26. Wall Mount Bracket with Short
24 Line Cord
27. Wall Line Cord and Phone
Connection

3100 SERIES USER GUIDE  www.telematrix.net 3

Parts Check List • Use caution when installing or modifying
telephone and network lines.
The following parts are included in this package:
• Line cord CONNECTING THE HANDSET CORD
• Handset coiled cord A 10-ft modular handset coil cord is provided. To
• Base install, simply plug one end of the coil cord into
• Handset the jack at the base of the handset, and the other
• Faceplate end into the jack located on the left side of the
• Plastic faceplate overlay telephone base marked Handset.
The following are optional items possibly included
CONNECTING THE LINE CORD
(must be ordered separately):
A 12-ft. modular line cord is provided. To install,
• Wall mount adaptor bracket
simply plug one end of the cord into the modular
• Short line cord for wall mounting
jack on the underside of the base unit and the
other end into the wall jack.
Care and Maintenance
• Keep the telephone dry. If it gets wet, wipe it Wall Mounting
dry immediately. Liquids might contain minerals
WALL MOUNTING (OPTIONAL)
that can corrode the electronic circuits.
• Use and store the telephone in a normal The 3100 Series telephones was designed to
temperature environment. Temperature conveniently wall mount.
extremes can shorten the life of electronic Please follow these easy steps:
devices and distort or melt parts.
1. The handset retaining clip must be engaged
• Keep the telephone away from excessive dust
to secure the handset when hanging it up.
and dirt that can cause premature wear of parts.
To engage the clip, unsnap the clip, rotate
• Wipe the telephone with a damp cloth
the clip 180 degrees and then snap the clip
occasionally to keep it looking new. Do not use
into place.
harsh chemicals, cleaning solvents, or strong
2. Plug one end of a short line cord into the
detergents to clean the system.
line jack on the underside of the base unit.
Plug the other end of the line cord into the
Installation
wall jack.
CAUTION INFORMATION 3. Attach the wall mount bracket on to the
• Never install telephone or network wiring back of the phone, placing mounting clips
during a lightning storm. into brackets slots—push in place until you
• Never install telephone or Ethernet jacks in hear them snap into place.
wet locations unless the jack is specifically 4. Next, guide the phone with wall mount
designed for wet locations. wedge onto the studs of the wall jack. Press
• Never touch uninstalled telephone wires or down firmly until you feel it snap into place.
terminals unless the telephone line has been The unit is now wall mounted.
disconnected at the network interface.

4 www.telematrix.net  3100 SERIES USER GUIDE

Settings MUTE Key: Sets the microphone mute
6. 
function On and Off. The LED indicator
LINE VOLTAGE SELECTOR above the [Mute] key displays the On/Off
3100 Series telephones are equipped to operate status of the mute function. When mute is
behind a PBX telephone systems rated between on, the handset and hands-free microphone
24 volts and 48 volts. audio is turned off. You will be able to hear
the party at the other end of your call, but
Line voltage selection is an auto-detect function,
they will not be able to hear you.
no need to set switches.
SPEAKER Key (for phones with a
7. 
MESSAGE WAITING SELECTOR speakerphone): Sets the hands-free
speakerphone function On or Off. The LED
This telephone automatically responds to both
indicator located above the [Speaker] key
NEON high-voltage or low-voltage LED signals.
displays the status of the speakerphone.
Message waiting selection is an auto-detect
Data Port: Provides a convenient extension
8. 
function, no need to set switches.
of the telephone line in use for connecting a
device such as a modem, fax, or answering
Features machine.
1. Speed-Dial Memory Keys: 3, 5, 10, or 0 user
programmable speed-dial keys with 32-digit Operation
capacity. [Flash] and [Pause] are storable.
VOLUME
Speed-dial memory is non-volatile RAM, so
programming is retained without the need for HANDSET AND SPEAKER VOLUME CONTROL
batteries or telephone line power. The handset volume control increases the volume
FLASH Key: Generates a 600 ms (0.6
2.  of the handset.
seconds) hook switch “tap” signal. Utilized
When the handset is off hook or SPEAKER key
to access special features on PBX systems.
engaged on speakerphones, press the volume
The Flash function is programmable at
control keys to increase or decrease the volume.
100 ms to 1000Ms (default is 600 ms). This
The handset volume control is a 3-step operation,
button is located underneath the faceplate.
and 2-step operation for 3100LBY sets.
HOLD Key: Controls the “local hold”
3. 
function. Each time it is pressed, the [Hold] All models are HAC (hearing aid compatible).
key toggles the local hold mode on or off. An
RINGER VOLUME CONTROL
LED indicator located above the [Hold] key
displays the on-hold status. The ringer volume control switch is on the right
4. REDIAL Key: Redials the last-dialed side of the phone.
telephone number, up to 32 digits. Settings are either Low or HI (High), for both Lines
STORE Key: Utilized to program the speed-
5.  1 and 2.
dial memory keys and the voice mail
retrieval touch bar. This button is located
underneath the faceplate.

3100 SERIES USER GUIDE  www.telematrix.net 5

INDICATORS 4. To end the call, simply hang up by placing
the handset back in its cradle (on-hook) or
SPEAKER AND MUTE KEY CONNECTING AND
STATUS INDICATORS by pressing the SPEAKER key.
5. If you wish to continue speaking with one of
Speakerphones are equipped with LED indicators the callers and wish to drop the other caller,
to show the current feature key status. simply press the line key of the caller you
• Press SPEAKER or MUTE feature keys to use wish to continue speaking with. The other
that service—LED will light green when that caller will automatically drop-off.
key is in use. (Does not apply to non-speakerphones or single-line
telephones.)
USING THE MUTE FEATURE ON
SPEAKERPHONES CALLING
A MUTE key is provided to allow privacy during PLACING A CALL USING THE HANDSET
a background conversation. When the MUTE key
• Lift the handset (off-hook position).
is activated, the microphones in the handset and
• Dial out by using the numeric dial pad or by
speakerphone are disabled. When the MUTE
pressing a speed dial location.
feature is activated, the caller will not hear your
voice. The MUTE key will light to show that the RECEIVING A CALL USING THE HANDSET
feature is activated. To de-activate, press the MUTE OR SPEAKER
key again. (Does not apply to non-speakerphones.)
• On a single-line telephone, when the phone
USING THE CONFERENCE KEY ON rings, either lift the handset, or press the
SPEAKERPHONES (2-LINE MODELS) SPEAKER key if you have a speakerphone to
begin the conversation.
The CONF key is used to establish a 3-way
• On a two-line telephone, when the phone rings,
conversation. The conference feature is activated
the line LED indicator will blink to show which
by a soft key that will automatically reset when
line the call is coming in on. Select the blinking
hung up.
line key, then lift the handset, or press the
A 3-way conference call can be established while SPEAKER key if you have a speakerphone, to
using either the handset or speakerphone. To use begin the conversation.
the CONF feature:
PLACING A CALL USING THE SPEAKERPHONE
1. Place the line that is currently in-use on
hold by pressing the HOLD key. The line The 3100 Series speakerphones are equipped
status indicator will turn from green to red. with a high quality speakerphone feature to allow
2. The second call can be established by hands free operation. To use, simply press the
selecting the idle line key and dialing the call. SPEAKER key when placing or answering a call.
3. When the second call is established, The telephone line will activate automatically.
activate the 3-way conference call by The SPEAKER key will light up indicating that the
pressing CONF key. Line 1 and Line 2 will speakerphone is in-use. To hang up, press the
automatically bridge together and all three SPEAKER key again.
parties can now converse. (Does not apply to non-speakerphone telephones.)

6 www.telematrix.net  3100 SERIES USER GUIDE

Programming 5. Press FLASH.
6. Exit programming by hanging up the handset.
The telephone set must be connected to the PBX
in order to program it. To program PAUSE follow the above sets—do the
following:
TO PROGRAM STORE, FLASH, AND PAUSE 3. Programming PAUSE by pressing “1” for
Some of these programming keys are located 1.0 s, “2” for 2.0 s, and so on.
under the faceplate and plastic overlay (PVC
sheet). Begin by lifting up the faceplate and plastic STORING PAUSE/REDIAL INTO
overlay using either a paperclip or sharp pointer. MEMORY—PAUSE
If you are using your telephone anywhere that
STORING A NUMBER INTO MEMORY requires an access code for outside calls, you may
KEYS—STORE need to add a PAUSE to the number to allow time
Each location can store up to 32 digits in tone for the outside line to connect. You can enter an
mode. many pauses as needed.
Note: A PAUSE or FLASH programmed into memory Note: A PAUSE or FLASH programmed into memory
counts as one digit when storing a number. counts as one digit when storing a number.
1. Lift the handset. 1. Lift the handset.
2. Press the STORE key. 2. Press the STORE key.
3. Enter the number to be stored using the 3. Enter the required access code (8 or 9)
numeric dial pad. using the dial pad.
4. Press the desired memory location wherein 4. Press the PAUSE key.
the number is to be stored. 5. Enter the digits to be stored using the
5. If additional numbers are to be stored, numeric dial pad.
repeat steps 3 through 5. 6. Press the desired memory location wherein
6. Hang up the handset. the number is to be stored.
7. If additional numbers are to be stored,
(Does not apply to non-memory key telephones.)
repeat steps 3 through 7.
PROGRAMMING FLASH TIMING AND 8. Hang up the handset.
PAUSE TIMING (Does not apply to non-memory key telephones.)
FLASH timing options are 100 mS through
1000  mS, programmable in 100 mS increments.
FLASH HOOK FUNCTION—FLASH
The default FLASH timing is 600 mS. The FLASH function is used to access PBX features
or Telco line features such as Call Waiting. The
PAUSE timing options are 1.0 s through 5.0 s. The
FLASH function is a 600 mS timed line break. If the
default PAUSE timing is 3.6 s.
FLASH function will be used often, store the feature
1. Lift the handset. into memory located for easy access as follows:
2. Press the STORE key once.
1. Lift the handset then press the STORE key.
3. Dial from the keypad “1” for 100 mS, “2” for
2. Press the FLASH key.
200 mS, and so on.
3. Press the memory location wherein the
4. Press the STORE key once.
FLASH is to be stored.
4. Hang up the handset.
3100 SERIES USER GUIDE  www.telematrix.net 7
PROGRAMMING MESSAGE-WAITING Statement of Limited Warranty
ONETOUCH KEY
TELEMATRIX, INC. warrants to its [original
ONETOUCH (MESSAGE WAITING) INTO end customer] [purchaser] that Spectrum
MEMORY—ONETOUCH PLUS, Marquis and RETRO branded products
OneTouch is an innovation that integrates the manufactured by ­ TELEMATRIX, INC. are free
visual message-waiting lamp and a speed dial from defects in materials and workmanship for
key into one. It allows easy access for guests to five (5) years after the date of purchase, products
retrieve messages. manufactured by TELEMATRIX, INC. are free from
defects in materials and workmanship for three
When the message-waiting lamp is blinking or
(3) years, other than the following products for
flashing notify the guest that a message is waiting,
which the warranty period shall be one (1) year:
a simple press of the red OneTouch button connects
handset batteries, either NiCd or NiMH, used in
the guest to the message center or front desk.
TELEMATRIX, INC. cordless products. If a product
OneTouch also adds an additional memory location fails this warranty during the warranty period,
to this telephone. TELEMATRIX, INC. will, at its option, either repair
1. Lift the handset. or replace the defective product or parts, or
2. Press the STORE key. deliver replacements for defective products or
3. Enter the number to be stored using the parts on an exchange basis at no additional charge
numeric dial pad. to the customer except as set forth below. Repair
4. Press the red OneTouch key to store. parts or replacement products may be either new
5. Hang up the handset. or reconditioned. Products or parts returned to
TELEMATRIX, INC. under this warranty will become
(Does not apply to 3100LBY or 3100MWB telephones.)
the property of TELEMATRIX, INC. Warranties on
products repaired by TELEMATRIX, INC. expire at
User Guides the termination of the original warranty period.
If additional User Guides are needed, please go to
This limited warranty does not cover
www.teledex.com to download the PDF.
1. Products or parts which are damaged,
Service abused or misused;
2. Any damage resulting from improper
Cetis, Inc., is the manufacturer of Scitec, Teledex,
installation, maintenance or operation of the
and TeleMatrix brand guest room telephones.
product;
When problems arise that cannot be resolved 3. Damage resulting from unauthorized
using this or related documents, please go to modification or repair of the product, or
www.telematrix.net/support for information about from improper connection of the product to
customer support, technical support, warranty, other equipment;
and product returns. 4. Cords, connectors and replaceable batteries;
5. Damage in transit to the TELEMATRIX, INC.
repair facility;

8 www.telematrix.net  3100 SERIES USER GUIDE

 6. Any product or part unless proof of date This limited warranty is non-transferable without
of purchase is submitted with the product the prior written approval of TELEMATRIX, INC.
when returned for warranty repair; or It gives the customer specific legal rights. The
7. Costs incurred by the customer in removing customer may have other rights which vary
and shipping the product to TELEMATRIX, under local law. Some jurisdictions may not allow
INC. for repair or replacement, and costs of limitations on the term of an implied warranty
reinstallation of the product. or exclusions or limitations of incidental or
8. Products or parts which are not owned and consequential damages.
used by the original end user customer.
Important Safety Instructions
The cost and risk of loss or damage for sending
When using your telephone equipment, basic
the product to TELEMATRIX, INC. will be borne by
safety precautions should always be followed to
the customer.
reduce the risk of fire, electric shock, and injury to
TELEMATRIX, INC. EXPRESSLY DISCLAIMS ALL persons, including the following:
WARRANTIES EXCEPT THE LIMITED WARRANTY
1. Read and understand all instructions.
SET FORTH HEREIN, WHICH IS THE SOLE AND
2. Follow all warnings and instructions
EXCLUSIVE WARRANTY OF THE PRODUCT,
marked on the product.
AND IS IN LIEU OF ALL OTHER WARRANTIES,
3. Unplug the product from the wall outlet
WHETHER ORAL OR WRITTEN, EXPRESS OR
before cleaning. Do not use liquid cleaner
IMPLIED, OR STATUTORY. THERE ARE NO
or aerosol cleaners. Use a damp cloth for
IMPLIED WARRANTIES OF MERCHANTABILITY
cleaning.
OR FITNESS FOR A PARTICULAR PURPOSE.
4. Do not use this product near water—for
THE CUSTOMER’S SOLE REMEDY UNDER THE
example, near a bathtub, wash bowl,
TELEMATRIX, INC. WARRANTY SHALL BE REPAIR
kitchen sink or laundry tub, in a wet
OR REPLACEMENT AS PROVIDED ABOVE. IN
basement, or near a swimming pool.
NO EVENT WILL TELEMATRIX, INC. BE LIABLE
5. Do not place this product on an unstable
TO CUSTOMER OR ANY OTHER PARTY FOR ANY
cart, stand, or table. The product may fall,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
causing serious damage to the product.
DAMAGES, INCLUDING, WITHOUT LIMITATION,
6. Slots and openings in the cabinet and the
DAMAGES OF LOST PROFITS, LOST REVENUES,
back or bottom are provided for ventilation,
LOSS OF USE OF FACILITIES OR EQUIPMENT,
to protect it from overheating. These
OR COST OF SUBSTITUTE EQUIPMENT ARISING
openings must not be blocked or covered.
OUT OF THE USE OR INABILITY TO USE THIS
The openings should never be blocked by
PRODUCT, EVEN IF THE CUSTOMER HAS ADVISED
placing the product on the bed, sofa, rug,
TELEMATRIX, INC. OF THE POSSIBILITY OF SUCH
or any other similar surface. This product
DAMAGES. TELEMATRIX, INC. LIABILITY FOR
should never be place near or over a radiator
DAMAGES SHALL NOT EXCEED THE PURCHASE
or heat register. This product should not be
PRICE OF THE DEFECTIVE PRODUCT.
placed in a built-in installation unless proper
ventilation is provided.

3100 SERIES USER GUIDE  www.telematrix.net 9

 7. Never push objects of any kind into this FCC Interference Information
product through cabinet slots as they may
touch dangerous voltage points or short out This device complies with Part 15 of the FCC
parts that could result in a risk of fire or Rules. Operation is subject to the following two
electric shock. Never spill liquid of any kind conditions:
on the product. 1. This device may not cause harmful
8. To reduce the risk of electric shock do interference.
not disassemble this product. Take it 2. This device must accept any interference
to a qualified service facility if service received, including interference that may
or repair work is required. Opening or cause undesired operation.
removing covers may expose you to
This equipment has been tested and found to
dangerous voltages or other risks. Incorrect
comply with the limits for a Class B digital device,
reassembly can cause electric shock when
pursuant to Part 15 of the FCC Rules. These limits
the appliance is subsequently used.
are designed to provide reasonable protection
9. Unplug this product from the wall outlet
against harmful interference in a residential
and refer servicing to qualified service
installation. This equipment generates, uses,
personnel under the following conditions:
and can radiate radio frequency energy and, if
– When the power supply cord or plug is
not installed and used in accordance with the
damaged or frayed.
instructions, may cause harmful interference
– If liquid has been spilled into the product.
to radio communications. However, there is no
– If the product has been exposed to rain or
guarantee that interference will not occur in a
water.
particular installation.
– If the product does not operate normally
by following the operating instructions. If this equipment does cause harmful interference
Adjust only those controls that are to radio or television reception, which can be
covered by the operating instructions, as determined by turning the equipment off and
improper adjustment of other controls on, the user is encouraged to try to correct the
may result in damage and may require interference by one or more of the following
extensive work by a qualified technician to measures:
restore the product to normal operation. – Reorient or relocate the receiving antenna
– If the product has been dropped or the for the radio or television that is receiving the
cabinet has been damaged. interference).
– If the product exhibits a distinct change in – Reorient or relocate and increase the
performance. separation between the telecommunications
10. Avoid using a telephone (other than a equipment and receiving antenna.
cordless type) during an electrical storm. – Connect the telecommunications equipment
There may be a remote risk of electric into an outlet on a circuit different from that to
shock from lightning. which the receiving antenna is connected.
11. Do not use the telephone to report a gas
leak in the vicinity of the leak.

PLEASE SAVE THESE INSTRUCTIONS.

10 www.telematrix.net  3100 SERIES USER GUIDE

FCC RF Radiation Exposure cause to request the user to disconnect the
equipment.
Statement
Users should ensure for their own protection, that
The installation of the base unit should allow
the electrical ground connections of the power
at least 20 centimeters between the base and
utility, telephone lines, and internal metallic water
persons to be in compliance with FCC RF exposure
pipe system, if present, are connected together.
guidelines. For body-worn operation, the portable
This precaution may be particularly important in
part (handset) has been tested and meets FCC RF
rural areas.
exposure guidelines.
Caution: Users should not attempt to make such
This device must not be co-located or operating in
connections themselves, but should contact
conjunction with any other antenna or transmitter.
the appropriate electric inspection authority, or
The changes or modifications not expressly
electrician, as appropriate.
approved by the party responsible for compliance
could void the user’s authority to operate the Notice: The Ringer Equivalence Number (REN)
equipment. assigned to each terminal device provides an
indication of the maximum number of terminals
Industry of Canada Requirements allowed to be connected to a telephone interface.
The termination on an interface may consist of
Note: This equipment meets the applicable
any combination of devices subject only to the
Industry Canada Terminal Equipment Technical
requirement that the sum of the Ringer Equivalence
Specifications. This is confirmed by the registration
Numbers of all the devices does not exceed 5.
number. The abbreviation, IC, before the registration
number signifies that registration was performed REN: Z
based on a Declaration of Conformity indicating For warranty and service in Canada, please
that Industry Canada technical specifications contact:
were met. It does not imply that Industry Canada
Williams Telecommunications
approved the equipment.
5610 Kennedy Road
Before installing this equipment, users should Mississauga, Ontario, L4Z2A9
ensure that it is permissible to be connected to Canada
the facilities of the local telecommunications Phone: 905-712-4242
company. The equipment must also be installed Fax: 905-712-1754
using an acceptable method of connection. The
customer should be aware that compliance with Requirements of Part 15—
the above conditions may not prevent degradation
of service in some situations.
FCC Rules
Note: This equipment has been tested and found
Repairs to certified equipment should be
to comply with the limits for a Class B digital
coordinated by a representative designated by the
device, pursuant to Part 15 of the FCC Rules.
supplier. Any repairs or alterations made by a user
These limits are designed to provide reasonable
to this equipment, or equipment malfunctions,
protection against harmful interference in a
may give the telephone communications company

3100 SERIES USER GUIDE  www.telematrix.net 11

residential installation. This equipment generates, The Ringer Equivalence Number (REN) is used
uses, and can radiate radio frequency energy and, to determine the number of devices that may be
if not installed and used in accordance with the connected to a telephone line. Excessive RENs on a
instructions, may cause harmful interference telephone line may result in the devices not ringing
to radio communications. However, there is no in response to an incoming call. In most but not
guarantee that interference will not occur in a all areas, the sum of RENs should not exceed five
particular installation. If this equipment does (5.0). To be certain of the number of devices that
cause harmful interference to radio or television may be connected to a line, as determined by the
reception, which can be determined by turning the total RENs, contact the local telephone company.
equipment off and on, the user is encouraged to For products approved after July 23, 2001, the REN
try to correct the interference by one or more of for this product is a part of the product identifier
the following measures: that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal
1. Move the telephone away from the receiver.
point (e.g., 03 is a REN of 0.3). For earlier products,
2. Consult the dealer or an experienced radio/
the REN is separately shown on the label.
TV technician for help.
Any changes made by the user not approved by If this telephone causes harm to the telephone
the manufacturer can void the user’s authority to network, the telephone company will notify you
in advance that temporary discontinuance of
operate the telephone.
service may be required. But if advance notice is
Requirements of Part 68— not practical, the telephone company will notify
the customer as soon as possible. Also, you will
FCC Rules be advised of your right to file a complaint with the
This equipment complies with Part 68 of the FCC FCC if you believe it is necessary.
Rules and the requirements adopted by ACTA. On The telephone company may make changes in its
the bottom of this telephone is a label that contains, facilities, equipment, operations, or procedures
among other information, a product identifier that could affect the operation of the equipment. If
in the format US:AAAEQ##TXXXX. If requested, this happens, the telephone company will provide
this number must be provided to the telephone advance notice in order for you to make the
company. The USOC Jack for this equipment is necessary modifications to maintain uninterrupted
RJ11C. service.
A plug and jack used to connect this equipment If trouble is experienced with this equipment, for
to the premises wiring and telephone network repair or warranty information, please contact
must comply with the applicable FCC Part 68 rules Teledex at (800) 462-9446. If the equipment is causing
and requirements adopted by ACTA. A compliant harm to the telephone network, the telephone
telephone cord and modular plug are provided with company may request that you disconnect the
this telephone. It is designed to be connected to a equipment until the problem is resolved.
compatible modular jack that is also compliant.
See installation instructions for details. There are no user-serviceable parts contained in
this equipment.

12 www.telematrix.net  3100 SERIES USER GUIDE

Connection to party line service is subject to This telephone is hearing aid compatible.
state tariffs. Contact the state public utility These telephone devices are intended for
commission, public service commission, or commercial use only, primarily in hotel guestrooms.
corporation commission for information. They must be used with a PBX (private branch
If your home has specially wired alarm equipment exchange), and are not intended to be connected
connected to the telephone line, ensure the directly to a PSTN line (public switched telephone
installation of this product does not disable your network). There are no user-serviceable parts
alarm equipment. If you have questions about inside the equipment.
what will disable alarm equipment, consult your
telephone company or a qualified installer.

3100 SERIES USER GUIDE  www.telematrix.net 13

Toll Free: +1.800.462.9446
Tel: +1.719.638.8821

Email: [email protected]
www.telematrix.net

© 2017 Cetis, Inc. Product specifications and descriptions in this document subject to change without notice.
Cetis®, Teledex®, TeleMatrix®, and Scitec® are trademarks or registered trademarks of Cetis, Inc. TMX-3100-UG-122017