Andres Keen
Network Engineer
[email protected] (123) 456-7890 Brooklyn, NY Github
WORK EXPERIENCE
NewOak - Senior Network Engineer
January 2015 - current Brooklyn, NY
Streamlined the process of troubleshooting and monitoring LAN/WAN activities, leading to an
improvement in up-time of 21%
Charged with building, configuring, installing, managing, and monitoring networking and IP telephony
infrastructure related hardware and software
Improved the response time to incoming incident response tickets by 16% through an automated process
that assigns a ticket to the most qualified network engineer
Wrote technical documentation for processes and infrastructure, leading to a reduction in on-boarding of
3 days for new network engineer hires
Led weekly “Lunch and Learn” sessions to mentor 7 engineers on best practices around switching, routing,
DNS, and IP addressing
Libro.fm - Network Engineer
April 2012 - January 2015 Miami, FL
Drove operational efficiency improvements, increasing network efficiency by 13%
Collaborated with leadership to improve wired and wireless networks to have an uptime of 99.99%
Reviewed, audited, and on-boarded external vendors into network to manage billions of concurrent
network requests
Implemented regular alerting and monitoring of network performance, which reduced network down-time
by 9% through quicker response times
Worked with clients to build robust firewalls using FortiManager and FortiGate to enable employees to
seamlessly work from anywhere while accessing critical resources
EDUCATION
Boston College - Bachelor of Science, Information Science
September 2008 - April 2012 Boston, MA
SKILLS
TCP/ IP Networking; Cisco NEXUS / ISE / Prime (WiFi); FortiManager & FortiGate; Amazon EC2 & Direct
Connect; Routing protocols - BGP, OSPF, ECMP, MPLS
CERTIFICATIONS
Cisco - CCNA
Microsoft - MCITP