ASSIGNMENT

Unit I: Fundamentals of Communication

1. Define Communication.

The word Communication is derived from the Latin word communis

which means commonness. Communication is the process of
transmitting information, thoughts, messages, facts, ideas, emotions and
understanding from one person / place / thing to another person / place /
thing.

2. Explain the process of Communication.

The communication is a dynamic process that begins with the
conceptualizing of ideas by the sender who then transmits the message
through a channel to the receiver, who in turn gives the feedback in the
form of some message or signal within the given time frame. Thus, there
are Seven major elements of communication process.

1. Sender: The sender or the communicator is the person who

initiates the conversation and has conceptualized the idea that he
intends to convey it to others.
2. Encoding: The sender begins with the encoding process wherein
he uses certain words or non-verbal methods such as symbols,
signs, body gestures, etc. to translate the information into a
message. The sender’s knowledge, skills, perception, background,
competencies, etc. has a great impact on the success of the
message.
3. Message: Once the encoding is finished, the sender gets the
message that he intends to convey. The message can be written,
oral, symbolic or non-verbal such as body gestures, silence,
sounds, etc. or any other signal that triggers the response of a
receiver.
4. Communication Channel: The Sender chooses the medium
through which he wants to convey his message to the recipient. It
must be selected carefully in order to make the message effective
and correctly interpreted by the recipient. The choice of medium
depends on the interpersonal relationships between the sender and
the receiver and als on the urgency of the message being sent.
Oral, virtual, written, sound, gesture, etc. are some of the
commonly used communication mediums.
5. Receiver: The receiver is the person for whom the message is
intended or targeted. He tries to comprehend it in the best possible
manner such that the communication objective is attained. The
degree to which the receiver decodes the message depends on his
knowledge of the subject matter, experienc and relationship with
the sender.
 6. Decoding: Here, the receiver interprets the sender’s message and
tries to understand it in the best possible manner. An effective
communication occurs only if the receiver understands the
message in the same way as it was intended by the sender.
7. Feedback: The Feedback is the final step of the process that
ensures the receiver has received the message and interpreted it
correctly as it was intended by the sender. It increases the
effectiveness of the communication as it permits the sender to
know the efficacy of his message. The response of the receiver can
be verbal or non-verbal.

3. Explain the importance of Communication.

Communication is the heart of any organization. Everything you do in

the workplace from the results of communication. While developing your
career you will get to know why communication is important.
In the Organization:Communication plays a very important role in the
management of any organization. As it is a tool for sharing thoughts,
ideas, opinion and plans in various parts of an organization. Good
communication is required not only in building relationships but also for
a successful business. That is why communication is having tremendous
importance in the organization. Communication helps to increase
efficiency at the workplace.
Importance for Individual: Communication is important to express
oneself. It also satisfies one's needs. One should have effective
communication for advancement in the career. In your personal life,
effective communication skills can smooth your way and your
relationships with others by helping you to understand others, and to be
understood.
For Motivation:
Communication is a basic tool for motivation. This can improve the
morale of the people.
To Increase Productivity:
 With effective communication, you can maintain relationships. It helps
to increase productivity.
To Develop Professionalism in Students:
In the future students will become doctors and then they need to
communicate effectively with their patients. They need empathy,
friendliness in their profession for interacting with patients. In the future
students will become political / business, entrepreneurs, and leaders, in
all these fields they need to communicate effectively.

4. What are the Differences between Oral and Written Communications?

Oral communication is the way of passing on messages or reports from

the dispatcher to the receiver with the help of word of mouth. In contrast,
written communication is communicating messages or information to the
writer and receiver through a printed form. Oral communication is an
informal way, whereas written communication is often in a formal way.
Oral communication does not possess any record, whereas written
communication always has a history or many records.Oral
communication does not cost much, while written communication is
expensive. Oral communication has a quick reaction, whereas written
communication takes ample time to givefeedback. Oral communication
takes less time to get ready and deliver messages, whereas written
communication takes longer to organize passing messages. Therefore,
oral communication is not considered reliable. However, written
communication is much more trustworthy. In oral communication, it is
not required to review the message before passing, while in written
communication, it is necessary to reread messages before dispatching
them to someone. Furthermore, oral communication is very flexible. It
can alert or modify according to condition, while written communication
is not adjustable and comfortable because it takes time to cary change or
adjust messages.
5. What does mean by barriers to Communication

A communication barrier is anything that comes in the way of receiving

and understanding messages that one sends to another to convey his
ideas, thoughts, or any other kind of information. These various barriers
of communication block or interfere with the message that someone is
trying to send. There are numerous barriers to effective communication
that can come in the way. It happens because the message sent by the
sender might not be understood exactly as it is meant to be. It can get
distorted during the communication exchange. These different types of
communication barriers can come at any stage in the process of
communication. It can come because of the bias or stereotyping and
generalization that exists in the workplace.