Chapter I

Description of the Project

A three-star hotel with the name "Champions Palace" will be constructed in the city of Dasmariñas
Cavite with the intention of accommodating the international and local champions who will compete or
perform at Dasmariñas Arena Cavite. The suggested business is best suited by the tagline "Compete.
Relax. Celebrate" given that it conveys the idea of accommodating guests, especially athletes, following
their competition.

General Information

Mission
The mission of a hotel business is to create a welcoming and comfortable environment for guests, while
providing high-quality accommodations, exceptional customer service, and a range of amenities and
services to enhance their experience.

Vision
The vision of a hotel business is to be recognized as the finest in the hospitality industry, offering
exceptional service, innovative amenities, and a commitment to sustainability.

Objective
The Objectives of the Champions Palace is to give guests a memorable staycation at a reasonable cost.
Additionally, we locate a lovely location that is simple for our customers to find, has a quick internet
connection for our clients.

1. High-quality accommodation: Our hotel major goal is to give visitors clean, comfortable, and well-
maintained rooms that satisfy their needs and expectations.

2. Providing outstanding customer service: Throughout a guest's stay, our hotel employees should be
welcoming, skilled, and attentive to their needs and concerns.

3. Maintaining a safe and secure environment: Our Hotel have a duty to protect the security and safety
of its guests, which may require putting in place security procedures and measures including security
cameras, secure entrances, and trained employees.
Location
The hotel will be built on a site in Dasmarias Cavite besides Caltex a gas station. Dasmariñas city where
many people congregated who traveled from different cities and needed a place to rest and be
conveniently accommodated.

Major Business Activities

1. Sports Club

A place to meet, relax, and strategize with business associates, family, and friends in an ideal
suburban location.

Quality facilities, unparalleled service, and excellent Club management create the perfect venue
for business and leisure. Truly an urban oasis and a valuable lifestyle investment you will enjoy
at the center of it all it gains more costumers as we imply such ground in the business as we
attract more customers and players. Sports is an hubby that everyone would love to do as we
imply this huge tendency will occur to achieve a impactful business.

2. Massage Services

Getting a massage before working out allows the muscles to get warmed up and stretched out
so you're more flexible. It also helps get you in the right frame of mind to work out. We wanted
our guest specially athletes to be mentally prepared but as well as physically prepared by
providing a relaxing service such as premium massage.

3. Champions Workout

Loyal clients/guest get access to personal trainers who create fitness circuits for them to use in
the hotel's gym.

4. Champions Deep Aqua

Champions Palace is truly an athlete’s paradise. Champions Deep Aqua is an indoor pool
customized for promoting a conditioned mind of athletes/guest through relaxation to the water
before and after their competition.

5. Champions Karaoke Party

Even if you "can't sing," karaoke is a terrific way to let off steam and it might transform the way
you perceive a lot of things. For years, people have enjoyed singing along to karaoke, which is a
pleasant and enjoyable hobby. Due to vibes and a novel experience for others where everyone
can unwind and chill, it attracts and engages a lot of people.
 .
Chapter II
Market Feasibility
This chapter presents the industry description, competitiveness, market analysis, potential and
strategies of the proposed business.

Industry Description

Philippine pesos will be used to buy the land. 18,525,000 Million pesos is the estimated initial budget to
convert the area into a hotel. Two Hundred guest rooms gyms, restaurants, a massage place, a space for
gatherings, a swimming pool, a Karaoke room are among the hotel's amenities. The tourism industry in
Dasmarias is developing swiftly, which supports the building of hotels to accommodate the growing
demand from tourists. Although the company will serve customers of all ages, its target market is
middle-class individuals, athletes, officials and couples who are willing to experience new things by
making hotel reservations in the area.

Fitness Center: A well-equipped fitness center is a must-have facility for athletes. The fitness center
should have a range of equipment such as weights, cardio machines, and stretching mats. Sports
Massage: Athletes need regular massages sessions to help them recover from injuries and prevent
further injuries. Having a massage and physiotherapy facility within the hotel is convenient for athletes.
Swimming Pool: Swimming is an excellent form of exercise for athletes. A swimming pool within the
hotel premises can be used for training or for leisure. Sports Equipment: The hotel should have
equipment for various sports that athletes may engage in. For example, they should have basketballs,
footballs, tennis rackets, and balls, etc. Nutritious Meals: Athletes require a balanced and nutritious diet
to perform at their best. The hotel should offer a range of healthy food options that are rich in protein
and essential nutrients. Laundry Service: Athletes generate a lot of laundry due to the amount of training
they do. A laundry service within the hotel can help athletes maintain their hygiene and cleanliness.
Comfortable Accommodation: Athletes need a comfortable and relaxing environment to rest and
recover. The hotel should have comfortable and spacious rooms with amenities such as quality bedding,
blackout curtains, and soundproofing. Meeting Rooms: The hotel should have meeting rooms that can
be used for team meetings or discussions. These meeting rooms should be equipped with projectors,
screens, and other necessary equipment. Sports TV Channels: The hotel should have sports channels on
their TV network, so that athletes can keep up with the latest sports news and events. Concierge Service:
The hotel's concierge service should be knowledgeable about sports and fitness events in the area. They
can provide athletes with information on nearby sports facilities, local events, and other services that
may be of interest to athletes.
Industry Competitiveness

The Major Competitors:

 The Bayleaf Cavite (Four Star ★)

The Bayleaf Cavite features an outdoor swimming pool, a restaurant and free private parking on site.
Complimentary WiFi access is available throughout the property.

Offering pool or city views, air-conditioned rooms are equipped with a TV, a safety deposit box and
tea/coffee maker. The en suite bathroom comes with shower facility, slippers and hairdryer.

The Bayleaf Cavite operates a 24-hour front desk where guests can request for currency exchange,
luggage storage, laundry services and airport shuttle arrangements. Meeting and function facilities are
also available.

The property is approximately an hour's drive from Picnic Grove, Caleruega Church and Summit Ridge
Promenade. Tagaytay is 20 km away, while Manila International Airport is 35 km from The Bayleaf
Cavite.

 Taal Vista Hotel (Four Star ★)

The property is a 5-minute walk away from PAGCOR Casino, and a 10-minute drive from Picnic Grove.

The hotel has stylishly appointed rooms that are all individually air conditioned, and are fully-equipped
with modern amenities such as premium bedding, LED cable TV, a fully stocked mini-bar and
complimentary WiFi internet access.

Café Veranda serves up authentic local dishes, as well as a variety of international food items.
Alternatively, guests can feast on the weekend lunch buffet featuring the Hotel’s heritage cuisine, a
collection of Filipino favourites with a twist. While at Taza Fresh Table, enjoy laid-back dining with
garden-to-table vegetables, handmade pasta and sauces, and meats smoked right in the kitchen.

 Paseo Premiere Hotel (Four Star ★)

Located in Santa Rosa Business Park, Paseo Premiere Hotel by Cocotel powered by ASTON offers modern
and comfortable accommodation with free WiFi access throughout the property. It operates a 24-hour
front desk, features a business centre and provides free parking on site.
The hotel is just a 10-minute drive from Nuvali Evoliving and a 20-minute drive from Enchanted Kingdom
Theme Park. SM City Santa Rosa is 40 minutes' drive away, while Ninoy Aquino International Airport is
accessible within a 29 km drive.

Offering city views, air-conditioned rooms come with parquet flooring, a wardrobe, personal safe,
minibar and a flat-screen TV with satellite/cable channels. En suite bathroom has shower facility,
bathrobes and free toiletries.

At Paseo Premiere Hotel by Cocotel powered by ASTON, guests can approach the friendly staff for
assistance with currency exchange, laundry services and transport arrangements. Meeting/banquet
facilities are also available.

 Microtel by Wyndham Eagle Ridge (Three Star ★)

Microtel Eagle Ridge Cavite is a 5-minute drive from Eagle Ride Golf & Country Club. It offers air-
conditioned rooms, a restaurant and free private parking.

Microtel Cavite's rooms offer cable TV, desk and a private bathroom. Wi-Fi is available at an additional
fee.

Facilities include a safety deposit boxes available at the front desk and an internet corner. Free coffee is
provided at the lobby.

Microtel Restaurant serves a variety of oriental and international dishes.

Microtel Eagle Ridge Cavite is a 2-hour drive away from Manila. It is also near SM Dasmarinas and
Robinson's Place Dasmarinas shopping Centre.

 Privea Tagaytay Staycation (Two Star ★)

Offering free WiFi and an outdoor pool, Tagaytay Staycation by Naya and Darla is located in Tagaytay, 5
km from Picnic Grove. People's Park in the Sky is 7 km away. Private parking is available on site.

All rooms are air-conditioned and feature a dining area and a seating area with a cable flat-screen TV. A
microwave, a fridge and rice cooker are also available, as well as a kettle. Every unit comes with a
private bathroom with a bath or shower. Bed linen is featured.

Tagaytay Staycation by Naya and Darla also includes a seasonal outdoor pool and roof deck with a view
of Taal Volcano. Guests can enjoy a meal at the on-site restaurant.

Taal Lake is 9 km from Tagaytay Staycation by Naya and Darla, while Taal Volcano is 14 km from the
property. The nearest airport is Manila International Airport, 43 km from the property.
SWOT Analysis
STRENGTH WEAKNESSES
A safe environment. Unstable prices of services.

Well-trained and skilled staff. High Maintenance.

Easily accessible hotel/location. Inexperienced Staff.

Located near residential area, gasoline station, Budget Limitations.

restaurants, churches, and mall.
Strong Existing competitors.

OPPORTUNITIES THREATS
Flexible Pricing. Safety Emergencies

Online Booking. Pandemic

Local & International Tourists. Terrorism and political uneasiness.

Partner with local suppliers and stores to benefit Seasonality of the Hotel Business and
from local sourcing trend. dependence on Tourism.

Traffic.

Price Competitiveness Analysis

HOTEL SERVICES PRICES
The Bayleaf Cavite Air- Conditioner, Hair dryer, Flat -DELUXE (TWIN BEDS)
Screen TV and The Bayleaf ₱6,900
Cavite offers spacious rooms
fitted with contemporary -DELUXE QUEEN ROOM
furnishings. Amenities include a ₱8,500
private bath, cable TV, and free
Wi-Fi Internet access and the -DELUXE DOUBLE ROOM
car parking is always free, so ₱4,200
you can stay in touch and come
and go as you please. -SUPERIOR TRIPLE (3 SINGLE
BEDS)
The Bayleaf Cavite’s function ₱8,500
rooms are ideal for meetings
and events. Designed for -SUPERIOR QUAD
business, socials, and leisure, ₱10,000
our hotel in Cavite boasts of an
elegant, high ceiling ballroom, 4
meeting rooms with direct
 access to the deck in the
garden, an exclusive Governor’s
Lounge, and a boardroom.
Taal Vista Hotel Taal Vista Hotel is a place that - SUPERIOR KING
will leave you floating in ₱13,000
nostalgia with treasured past
times and countless - SUPERIOR TWIN
generations. Away from the ₱13,000
ordinary city life, our cozy
rooms and excellent service will -DELUXE ROOM MOUNTAIN
bring people closer together. VIEW
₱13,400
Taal Vista Hotel offers free
breakfast, free parking and -DELUXE TWIN BED
modern amenities including ₱11,800
free Wi-Fi access, toiletries,
welcome drinks and treats, each
room has everything you need
to make your stay memorable
and comforting.
Paseo Premiere Hotel Simple luxury, relaxing - DELUXE QUEEN
ambiance and personalized ₱5,300
services, the Paseo Premiere
Hotel provides guests with the
cutting edge in design, cuisine -DELUXE TWIN
and service. The deluxe guest ₱5,000
rooms and suites of the Paseo
Premiere Hotel are furnished in -DELUXE ROOM
modern style. Each room offer ₱3,200
panoramic city view of Sta. Rosa
and mountain scenery of -BUSINESS DELUXE DOUBLE
Tagaytay and Laguna Lake. ROOM
Paseo Premiere Hotel offers ₱3,500
innovative design with in-room
technology that includes high-
speed broadband internet
access & data ports .

Microtel by Wyndham Eagle Microtel offers free breakfast, -2 QUEEN BEDS ROOM
Ridge free Wi-Fi and have a meeting ₱3.500
room, The hotel features 1
meeting room, which can be -1 QUEEN BED SUITE
arranged to accommodate 100 ₱4,000
conference or banquet guests
and the staffs are trained in -1 QUEEN BED ROOM
service to guests with ₱3,000
disabilities. The guests can
enjoy a round of golf, swim,
 bowl, play billiards, and more at
the Eagle Ridge Clubhouse.
Privea Tagaytay Staycation Offering free WiFi and an - SUPERIOR APARTMENT
outdoor pool, Tagaytay ₱2,400
Staycation by Naya and Darla is
located in Tagaytay. All rooms -APARTMENT WITH LAKE VIEW
are air-conditioned and feature ₱2,800
a dining area and a seating area
with a cable flat-screen TV. A -APARTMENT WITH BALCONY
microwave, a fridge and rice ₱2,500
cooker are also available, as
well as a kettle. Every unit
comes with a private bathroom
with a bath or shower. Bed
linen is featured.

Market Potential
Champions palace has a high market potential, as fitness and wellness have become increasingly
important to travelers in recent years. Here are some reasons why Champions Palace has significant
market potential:

1. Growing Demand for Fitness Facilities: Many travelers today are looking for accommodations
that offer more than just a place to sleep. They want access to fitness facilities that allow them
to maintain their fitness routines while on the road.
2. Attracts a Wide Range of Guests: Champions Palace can attract a wide range of guests, including
business travelers, leisure travelers, and health and fitness enthusiasts. This can help to increase
occupancy rates and drive revenue.
3. Opportunity for Upselling: Offering fitness facilities can also provide opportunities for upselling.
For example, a hotel could offer personal training sessions or fitness classes for an additional
fee, providing an additional revenue stream.
4. Positive Reviews and Word-of-Mouth Marketing: Guests who have access to fitness facilities are
more likely to leave positive reviews and recommend the hotel to others. This can help to
increase brand awareness and drive more bookings.
5. Competitive Advantage: A hotel with a fitness center can also provide a competitive advantage
in a crowded marketplace. By offering something that other hotels don't, you can differentiate
yourself and attract more guests.

Overall, Champions palace has a significant market potential, as more and more travelers are seeking
accommodations that offer fitness and wellness amenities. By providing these amenities, you can attract
a wide range of guests, drive revenue, and build a positive reputation in the marketplace.
Marketing Strategies

Showcasing our Facilities: We highlight our fitness center in all our marketing materials, including our
website, brochures, and social media accounts. It Use high-quality images and videos that show off the
equipment, the atmosphere, and any special amenities that we offer.

Offering Fitness Packages: Create fitness packages that cater to different types of travelers, such as yoga
retreats, running getaways, or weight loss programs. These packages can include accommodations,
meals, and access to your fitness center.

Target Fitness Enthusiasts: Use social media and digital advertising to target travelers who are interested
in fitness and wellness. Reach out to fitness bloggers, influencers, and publications to showcase the
hotel and fitness center.

Host Fitness Events: Organize fitness events like yoga classes, running groups, or wellness seminars to
attract local residents and guests. Promote these events through social media and our website.

Partner with Fitness Brands: Partner with fitness brands to offer exclusive promotions, discounts, or
giveaways to our guests. This will not only attract fitness enthusiasts, but also help us to build
relationships with fitness industry leaders.

Offer Personal Training Services: Hire certified personal trainers to offer one-on-one or group training
sessions in your fitness center. This will give our guests an added incentive to stay at our hotel, as they
can continue their fitness routine while on vacation.

Highlight Nearby Outdoor Activities: Highlight nearby outdoor activities like running paths, or bike
rentals to encourage our guests to stay active during their stay. This will also give us an opportunity to
showcase the natural beauty of our location.

Chapter III
Technical Feasibility

This chapter covers the raw materials required for the hotel's construction, as well as the location and
facility requirements.

Location and Facility Needs

Dasmariñas Cavite has a growing population and a diverse suburban city. This can provide a potential
market for various businesses, depending on their target audience. Champions palace is located in 9002
Congressional Ave Dasmariñas, strategically located, with easy access to major roads and highways that
connect to other key areas in the region. This can make it an attractive location for businesses that
require good transport links.
The proposed business's location will be purchased, not rented. The projected cost of the 6175 square
meter proposed site is 18,525,000 Philippine Pesos. However, the building's total cost is believed to be
******** Philippine Pesos.
Maintaining a hotel facility is crucial for providing a high-quality guest experience and ensuring the long-
term success of the business. Here are some Champions Palace key needs for maintaining a hotel
facility:

Regular cleaning: A clean and well-maintained hotel is essential for guest satisfaction. Regular
cleaning of guest rooms, common areas, and back-of-house areas is necessary to ensure that the
hotel remains presentable and hygienic.
Preventive maintenance: Regular preventive maintenance can help to prevent equipment
breakdowns and minimize downtime. This includes tasks such as replacing air filters, checking
plumbing and electrical systems, and inspecting roofing and other structural elements.
Repairs and renovations: Over time, hotels will require repairs and renovations to keep the facility
up-to-date and in good condition. This may include painting, replacing flooring, upgrading
technology, or replacing furniture and fixtures.
Landscaping and grounds-keeping: The hotel's outdoor spaces, such as gardens, lawns, and parking
areas, also require regular maintenance to keep them looking neat and attractive.
Pest control: Effective pest control is essential for maintaining a comfortable and healthy
environment for guests. Regular inspections and treatments can help to prevent infestations and
minimize the need for more extensive pest control measures.
Energy management: Efficient energy management can help to reduce operating costs and improve
the hotel's environmental footprint. This may include measures such as installing energy-efficient
lighting and encouraging guests to conserve energy.
Staff training: Hotel staff should be trained to identify and report maintenance issues and to
provide prompt and courteous service to guests. This includes training on safety procedures,
emergency response, and customer service.

Overall, maintaining Champions Palace requires ongoing attention and investment to ensure that the
property remains safe, comfortable, and attractive to guests.
 Chapter IV
Organizational Feasibility
This chapter discusses the business structure, organizational structure and the business policies of the
proposed business.

Business Structure

The framework of a corporation is significantly influenced by the availability of skilled personnel. For an
organization to successfully accomplish its goals and operate at peak efficiency, sufficient manpower is
needed. As in our hotel Company, constantly assess the size and skill set to become more effectively
satisfy customer’s needs in hotel. We believe the success comes in our manpower as well as in any other
hospitality industry, below are the example list of manpower/service in the hotel:

 Front Desk
 Housekeeping staff and laundry
 Maintenance
 Food and Beverage service
 Bellboys
 Security Guards

The success of any business depends largely on its structure. This includes crucial aspects such as
governance, lines of authority and decision-making protocols. These features are integral in maintaining
optimal productivity and ensuring smooth operation. Below are the list Hierarchical organizational
structure of our hotel:

General Manager and owner

When talking about the hierarchical organization, the person who is sitting on top is either the owner or
the General Manager, or both. In the case of a small property, the role of General Manager and owner is
usually exercised by one person whereas in a larger hotel, there are usually both of these figures. The
owner is in charge of laying out standards and policies, and the general manager ensures that these are
executed successfully.

This means that the General Manager oversees the overall operations on a daily basis and ensures that
each department is performing well. They are also in charge of ensuring that the strategic goals are
being reached through the proper functioning of each department as a whole.

Assistant managers
Assistant managers report into the General Manager, helping to support the proper functioning of each
department. They are in charge of managing department heads and ensuring that they are handling any
operational issues that may arise that could compromise the performance. In smaller hotels, there may
just be one assistant manager, but in bigger properties there may be several on staff to overlook the
different departments. 

Department managers
Department managers are overseen by the assistant managers and are usually responsible for
overseeing the daily aspects of a specific department whether that be food and beverage, front desk,
housekeeping, finances, human resources, or marketing. Each department manager is in charge of
ensuring that their operational staff carries out their daily tasks to their best ability possible.

They are also the ones that will be accountable should a problem arise. The problem will be escalated to
the assistant manager should the department manager not be able to reach a resolution. Nonetheless,
there is some overlap between assistant managers and department managers when it comes to work
schedules, events and taking care of complaints. 

Operations staff
Your operations staff are the eyes and ears of your hotel. Seeing as they are guest-facing, they are the
ones that have the best take on the general pulse of guest satisfaction, and are also the ones who can
increase guest satisfaction. Find out simple ways to improve the guest experience. They are in charge of
ensuring that operations are running smoothly and that the everyday tasks are carried out to the best of
their ability. 

Operational staff can be anyone from the bellboy to the concierge, front desk staff, waiters, cooks and
housekeeping staff. All of these people are fundamental to creating the best guest experience possible
and ensuring that your hotel is running like a well-oiled machine.
Organizational Structure

Top Management
General Manager

Salary: ₱70,000 – ₱100,000 (PER MONTH)

Job Description:

A Hotel General Manager is responsible for overseeing all aspects of hotel operations and ensuring that
they are running smoothly. This includes managing staff, handling guest relations, ensuring that the
hotel is properly maintained, and overseeing financial operations. The following are the primary
responsibilities of a Hotel General Manager:

1. Managing Staff: A Hotel General Manager is responsible for overseeing all employees, including
front desk staff, housekeeping staff, and maintenance workers. They must ensure that
 employees are properly trained, motivated, and performing their duties to the best of their
abilities.

2. Handling Guest Relations: A Hotel General Manager must ensure that guests are satisfied with
their stay and that any issues are promptly resolved. They must also be available to handle any
complaints or concerns that guests may have.

3. Maintaining the Hotel: A Hotel General Manager is responsible for ensuring that the hotel is
properly maintained and that all equipment and facilities are in good working order. This
includes overseeing maintenance workers and ensuring that they are performing their duties
correctly.

4. Overseeing Financial Operations: A Hotel General Manager is responsible for managing the
hotel's finances, including budgets, forecasting, and financial reporting. They must also ensure
that the hotel is profitable and that expenses are kept under control.

Job Specification:

To perform the role of Hotel General Manager effectively, candidates must possess the following
qualifications:

1. Experience: Candidates should have at least 5 years of experience in hotel management or a

related field. They should have experience managing staff and overseeing hotel operations.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, guests, and vendors. They should also be able to write
reports and other documents effectively.

4. Analytical Skills: Candidates should possess strong analytical skills and be able to analyze
financial data, make projections, and develop budgets.
 5. Customer Service Skills: Candidates should possess excellent customer service skills and be able
to handle complaints and concerns effectively. They should also be able to interact with guests
in a professional and friendly manner.

Executive Secretary

Salary: ₱55,000 – ₱80,000 (PER MONTH)

Job Description:

A Executive Secretary is responsible for providing administrative support to the hotel's senior
executives, including the General Manager, Director of Operations, and Director of Sales and Marketing.
They must ensure that all administrative tasks are completed efficiently and accurately. The following
are the primary responsibilities of a Hotel Executive Secretary:

1. Providing Administrative Support: A Hotel Executive Secretary is responsible for providing

administrative support to the hotel's senior executives, including scheduling meetings, managing
calendars, and handling correspondence.

2. Preparing Reports and Documents: A Hotel Executive Secretary is responsible for preparing
reports, presentations, and other documents as required by the hotel's senior executives.

3. Coordinating Meetings: A Hotel Executive Secretary is responsible for coordinating meetings,

including scheduling, preparing agendas, and distributing materials.

4. Managing Communications: A Hotel Executive Secretary is responsible for managing

communication between the hotel's senior executives and other departments or external
stakeholders.

5. Handling Confidential Information: A Hotel Executive Secretary is responsible for handling

confidential information with discretion and ensuring that it is not disclosed to unauthorized
parties.

Job Specification:

To perform the role of Executive Secretary effectively, candidates must possess the following
qualifications:
 1. Experience: Candidates should have at least 3-5 years of experience as an Executive Secretary or
in a related field. They should have experience managing executive calendars, preparing reports,
and handling confidential information.

2. Organizational Skills: Candidates should possess excellent organizational skills and be able to
manage multiple tasks simultaneously. They should also be able to prioritize tasks effectively.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with senior executives, staff, and external stakeholders. They should
also be able to write reports and other documents effectively.

4. Computer Skills: Candidates should be proficient in using Microsoft Office Suite (Word, Excel,
PowerPoint) and other office equipment, including printers, scanners, and copiers.

5. Confidentiality: Candidates should possess excellent discretion and be able to handle

confidential information with sensitivity and confidentiality

Director of Sales and Marketing

Salary: ₱49,000 – ₱53,000 (PER MONTH)

Job Description:

A Director of Sales and Marketing is responsible for overseeing the hotel's sales and marketing activities.
This includes developing and implementing sales and marketing strategies, managing staff, and ensuring
that sales targets are met. The following are the primary responsibilities of a Hotel Director of Sales and
Marketing:

1. Developing Sales and Marketing Strategies: A Hotel Director of Sales and Marketing is
responsible for developing sales and marketing strategies that align with the hotel's goals and
objectives. They must also be able to adapt strategies to changing market conditions.

2. Managing Staff: A Hotel Director of Sales and Marketing is responsible for managing the hotel's
sales and marketing staff, including setting targets, coaching and mentoring, and monitoring
performance.
 3. Ensuring Sales Targets are Met: A Hotel Director of Sales and Marketing is responsible for
ensuring that the hotel meets its sales targets. This includes developing and implementing sales
plans, monitoring sales activities, and identifying areas for improvement.

4. Managing Budgets: A Hotel Director of Sales and Marketing is responsible for managing the
hotel's sales and marketing budgets. This includes developing budgets, monitoring expenses,
and ensuring that expenses are kept within budget.

Job Specification:

To perform the role of Director of Sales and Marketing effectively, candidates must possess the
following qualifications:

1. Experience: Candidates should have at least 5-7 years of experience in sales and marketing
management, preferably in the hospitality industry. They should have experience managing staff
and developing sales and marketing strategies.

2. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, clients, and external stakeholders. They should also be able
to write reports and other documents effectively.

3. Analytical Skills: Candidates should possess strong analytical skills and be able to analyze market
data, make projections, and develop budgets.

4. Creativity: Candidates should possess creativity and be able to develop innovative sales and
marketing strategies that differentiate the hotel from its competitors.

5. Results-Oriented: Candidates should be results-oriented and be able to work under pressure to

meet sales targets and deadlines.

Chief Engineer

Salary: ₱45,000 – ₱70,000 (PER MONTH)

Job Description:
A Chief Engineer is responsible for overseeing the maintenance and repair of the hotel's facilities,
including HVAC systems, electrical systems, plumbing, and structural components. They are responsible
for ensuring that the hotel's facilities are safe, functional, and well-maintained. The following are the
primary responsibilities of a Hotel Chief Engineer:

1. Overseeing Maintenance and Repairs: A Hotel Chief Engineer is responsible for overseeing the
maintenance and repair of the hotel's facilities. This includes developing and implementing
maintenance plans, scheduling repairs, and ensuring that all work is completed safely and
efficiently.

2. Managing Staff: A Hotel Chief Engineer is responsible for managing the hotel's maintenance
staff, including setting schedules, delegating tasks, and monitoring performance.

3. Ensuring Compliance with Regulations: A Hotel Chief Engineer is responsible for ensuring that
the hotel's facilities comply with all applicable regulations, including health and safety
regulations.

4. Managing Budgets: A Hotel Chief Engineer is responsible for managing the hotel's maintenance
budget. This includes developing budgets, monitoring expenses, and ensuring that expenses are
kept within budget.

Job Specification:

To perform the role of Hotel Chief Engineer effectively, candidates must possess the following
qualifications:

1. Experience: Candidates should have at least 5-7 years of experience in facility management,
preferably in the hospitality industry. They should have experience managing staff and
overseeing maintenance and repair projects.

2. Technical Skills: Candidates should possess excellent technical skills and be knowledgeable
about HVAC systems, electrical systems, plumbing, and structural components. They should also
be familiar with relevant regulations and standards.
 3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, clients, and external stakeholders. They should also be able
to write reports and other documents effectively.

4. Project Management Skills: Candidates should possess excellent project management skills and
be able to manage construction and renovation projects effectively.

5. Safety Consciousness: Candidates should possess excellent safety consciousness and be able to
ensure that all work is completed safely and efficiently. They should also be familiar with
relevant health and safety regulations.

Resident Manager

Salary: ₱45,000 – ₱60,000 (PER MONTH)

Job Description:

A Resident Manager is responsible for managing the day-to-day operations of a hotel or other
hospitality property. They oversee all aspects of the property, including guest services, housekeeping,
maintenance, and food and beverage services. The following are the primary responsibilities of a
Resident Manager:

1. Overseeing Operations: A Resident Manager is responsible for overseeing the day-to-day

operations of the property. This includes managing staff, ensuring that guest services are
delivered to the highest standards, and ensuring that the property is well-maintained.

2. Managing Staff: A Resident Manager is responsible for managing the property's staff, including
hiring, training, scheduling, and evaluating performance.

3. Ensuring Guest Satisfaction: A Resident Manager is responsible for ensuring that guests are
satisfied with their experience at the property. This includes responding to guest complaints and
resolving issues.
 4. Ensuring Compliance with Regulations: A Resident Manager is responsible for ensuring that the
property complies with all applicable regulations, including health and safety regulations.

Job Specification:

To perform the role of Resident Manager effectively, candidates must possess the following
qualifications:

1. Experience: Candidates should have at least 5-7 years of experience in hotel management,
preferably in a senior management role. They should have experience managing staff and
overseeing operations.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate and
manage staff effectively. They should be able to delegate tasks and responsibilities to others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, guests, and external stakeholders. They should also be able to
write reports and other documents effectively.

4. Customer Service Skills: Candidates should possess excellent customer service skills and be able to
build and maintain relationships with guests.

5. Problem-Solving Skills: Candidates should possess excellent problem-solving skills and be able to
identify issues and develop solutions quickly and efficiently.

Controller

Salary: ₱48,000 – ₱75,000 (PER MONTH)

Job Description:

A Hotel Controller is responsible for managing the financial operations of a hotel or other hospitality
property. They oversee the accounting department, including managing budgets, preparing financial
statements, and ensuring compliance with relevant regulations. The following are the primary
responsibilities of a Hotel Controller:
 1. Managing Financial Operations: A Hotel Controller is responsible for managing the financial
operations of the hotel or hospitality property. This includes managing budgets, preparing
financial statements, and overseeing the accounting department.

2. Preparing Financial Reports: A Hotel Controller is responsible for preparing financial reports,
including balance sheets, income statements, and cash flow statements. They must ensure that
financial reports are accurate and prepared in a timely manner.

3. Ensuring Compliance with Regulations: A Hotel Controller is responsible for ensuring that the
hotel complies with all relevant financial regulations, including tax regulations and accounting
standards.

4. Managing Staff: A Hotel Controller is responsible for managing the accounting department,
including hiring, training, and evaluating staff.

Job Specification:

To perform the role of Hotel Controller effectively, candidates must possess the following qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in accounting and financial
management. They should be familiar with relevant accounting standards and regulations.

2. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, and external stakeholders. They should also
be able to write reports and other documents effectively.

3. Computer Skills: Candidates should be proficient in using accounting software, spreadsheet

programs, and other relevant software applications.

4. Detail-Oriented: Candidates should be highly detail-oriented and able to ensure that financial
reports are accurate and prepared in a timely manner.

Human Resources

Salary: ₱35,000 – ₱70,000 (PER MONTH)

Job Description:

Human resources (HR) is responsible for managing the employee lifecycle within an organization. HR
professionals are responsible for managing recruitment and selection, onboarding, training and
development, employee relations, compensation and benefits, and performance management. The
following are the primary responsibilities of an HR professional:

1. Managing Recruitment and Selection: HR professionals are responsible for managing the
recruitment and selection process for new employees. This includes creating job descriptions,
posting job openings, reviewing resumes, and conducting interviews.

2. Training and Development: HR professionals are responsible for providing training and
development opportunities for employees to enhance their skills and abilities.

3. Employee Relations: HR professionals are responsible for managing employee relations,

including addressing employee grievances and resolving conflicts.

4. Compensation and Benefits: HR professionals are responsible for managing the compensation
and benefits programs within the organization.

5. Performance Management: HR professionals are responsible for managing the performance

management process, including setting goals and objectives, conducting performance
evaluations, and providing feedback.

Job Specification:

To perform the role of HR professional effectively, candidates must possess the following qualifications:

1. Experience: Candidates should have at least 3-5 years of experience in human resources,
preferably in a managerial role. They should have experience in managing the employee
lifecycle and be familiar with relevant regulations and laws.

2. Technical Skills: Candidates should possess excellent technical skills in human resources
management, including recruitment and selection, onboarding, training and development,
employee relations, compensation and benefits, and performance management.
 3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, and external stakeholders. They should also
be able to write reports and other documents effectively.

4. Computer Skills: Candidates should be proficient in using HR software, spreadsheet programs,

and other relevant software applications.

Food and Beverages Director

Salary: ₱35,000 – ₱70,000 (PER MONTH)

Job Description:

A Food and Beverages Director is responsible for managing the food and beverage operations of a hotel
or other hospitality property. They oversee the restaurant, bar, banquet, and room service operations,
ensuring that the quality of food and service meets or exceeds guest expectations. The following are the
primary responsibilities of a Food and Beverages Director:

1. Managing Food and Beverage Operations: A Food and Beverages Director is responsible for
managing the food and beverage operations of the hotel or hospitality property. This includes
managing the restaurant, bar, banquet, and room service operations.

2. Developing Menus: A Food and Beverages Director is responsible for developing menus for the
restaurant, bar, banquet, and room service operations. They must ensure that menus are
attractive, profitable, and meet or exceed guest expectations.

3. Ensuring Quality of Food and Service: A Food and Beverages Director is responsible for ensuring
that the quality of food and service meets or exceeds guest expectations. They must ensure that
food is prepared and served to the highest standards of quality and presentation.

4. Managing Staff: A Food and Beverages Director is responsible for managing the food and
beverage staff, including hiring, training, and evaluating staff.

5. Managing Budgets: A Food and Beverages Director is responsible for managing the food and
beverage budgets. This includes monitoring expenses, ensuring that expenses are kept within
budget, and developing strategies to increase revenue.
Job Specification:

To perform the role of Food and Beverages Director effectively, candidates must possess the following
qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in food and beverage
management. They should be familiar with relevant regulations and standards for food
preparation and service.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, and external stakeholders. They should also
be able to write reports and other documents effectively.

4. Analytical Skills: Candidates should possess strong analytical skills and be able to analyze data,
make projections, and develop budgets.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience.

MIDDLE MANAGEMENT

Front Office Manager

Salary: ₱35,000 – ₱70,000 (PER MONTH)

Job Description:

A Front Office Manager is responsible for overseeing the front desk operations of a hotel or other
hospitality property. They manage a team of front desk agents and are responsible for ensuring that
guests receive exceptional service during their stay. The following are the primary responsibilities of a
Front Office Manager:

1. Managing Front Desk Operations: A Front Office Manager is responsible for managing the day-
to-day operations of the front desk, including check-in, check-out, room assignments, and guest
services.
 2. Supervising Staff: A Front Office Manager is responsible for hiring, training, and supervising front
desk agents. They must ensure that front desk agents provide excellent service to guests and
resolve any guest complaints or issues.

3. Ensuring Guest Satisfaction: A Front Office Manager is responsible for ensuring that guests are
satisfied with their stay at the hotel. They must ensure that guests are treated with courtesy and
professionalism and that their needs and requests are met in a timely and efficient manner.

4. Managing Budgets: A Front Office Manager is responsible for managing the front office budget.
This includes monitoring expenses, ensuring that expenses are kept within budget, and
developing strategies to increase revenue.

5. Developing Policies and Procedures: A Front Office Manager is responsible for developing
policies and procedures for front desk operations. They must ensure that policies and
procedures follow industry standards and regulations.

Job Specification:

To perform the role of Front Office Manager effectively, candidates must possess the following
qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in front desk operations.
They should be familiar with relevant regulations and standards for guest services.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, and external stakeholders. They should also
be able to write reports and other documents effectively.

4. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience.
Executive Housekeeper

Salary: ₱35,000 – ₱70,000 (PER MONTH)

Job Description:

A Front Office Manager is responsible for overseeing the front desk operations of a hotel or other
hospitality property. They manage a team of front desk agents and are responsible for ensuring that
guests receive exceptional service during their stay. The following are the primary responsibilities of a
Front Office Manager:

1. Managing Front Desk Operations: A Front Office Manager is responsible for managing the day-
to-day operations of the front desk, including check-in, check-out, room assignments, and guest
services.

2. Supervising Staff: A Front Office Manager is responsible for hiring, training, and supervising front
desk agents. They must ensure that front desk agents provide excellent service to guests and
resolve any guest complaints or issues.

3. Ensuring Guest Satisfaction: A Front Office Manager is responsible for ensuring that guests are
satisfied with their stay at the hotel. They must ensure that guests are treated with courtesy and
professionalism and that their needs and requests are met in a timely and efficient manner.

4. Managing Budgets: A Front Office Manager is responsible for managing the front office budget.
This includes monitoring expenses, ensuring that expenses are kept within budget, and
developing strategies to increase revenue.

5. Developing Policies and Procedures: A Front Office Manager is responsible for developing
policies and procedures for front desk operations. They must ensure that policies and
procedures are in compliance with industry standards and regulations.

Job Specification:

To perform the role of Front Office Manager effectively, candidates must possess the following
qualifications:
 1. Technical Skills: Candidates should possess excellent technical skills in front desk operations.
They should be familiar with relevant regulations and standards for guest services.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, and external stakeholders. They should also
be able to write reports and other documents effectively.

4. Computer Skills: Candidates should be proficient in using hotel management software,

spreadsheet programs, and other relevant software applications.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience.

Catering Director

Salary: ₱32,000 – ₱50,000 (PER MONTH)

Job Description:

A Catering Director is responsible for overseeing the catering operations of a hotel, restaurant, or
catering company. They are responsible for managing catering sales, developing menus, coordinating
event logistics, and ensuring that all catering events meet quality standards. The following are the
primary responsibilities of a Catering Director:

1. Managing Catering Operations: A Catering Director is responsible for managing the day-to-day
catering operations of the hotel, restaurant, or catering company. This includes overseeing
menu development, event planning, staffing, and equipment maintenance.

2. Sales and Marketing: A Catering Director is responsible for developing and implementing a sales
and marketing strategy for catering services. This includes identifying target markets, creating
marketing materials, and building relationships with clients and vendors.
 3. Event Planning: A Catering Director is responsible for coordinating and planning all aspects of
catering events, including menu selection, décor, staffing, and logistics. They must ensure that
events are executed seamlessly and meet or exceed client expectations.

4. Budget Management: A Catering Director is responsible for managing the catering budget,
including monitoring expenses, developing strategies to increase revenue, and ensuring that
expenses are kept within budget.

5. Quality Control: A Catering Director is responsible for ensuring that all catering events meet
quality standards. This includes ensuring that food is prepared to the highest standards, that
events are executed flawlessly, and that guests are satisfied with the experience.

Job Specification:

To perform the role of Catering Director effectively, candidates must possess the following
qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in catering and event
management. They should be familiar with relevant regulations and standards for catering and
event services.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, clients, and vendors. They should also be able
to write reports and other documents effectively.

4. Computer Skills: Candidates should be proficient in using catering and event management
software, spreadsheet programs, and other relevant software applications.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.
Restaurant Manager

Salary: ₱32,000 – ₱50,000 (PER MONTH)

Job Description:

A Restaurant Manager is responsible for overseeing the day-to-day operations of a restaurant. They are
responsible for managing staff, ensuring quality food and service, managing budgets, and maintaining a
positive guest experience. The following are the primary responsibilities of a Restaurant Manager:

1. Staff Management: A Restaurant Manager is responsible for managing staff, including hiring,
training, scheduling, and performance management. They must ensure that all staff adhere to
safety, hygiene, and quality standards.

2. Budget Management: A Restaurant Manager is responsible for managing the restaurant budget,
including monitoring expenses, developing strategies to increase revenue, and ensuring that
expenses are kept within budget.

3. Customer Service: A Restaurant Manager is responsible for ensuring that guests have a positive
experience at the restaurant. This includes managing guest complaints, responding to feedback,
and ensuring that all staff provide excellent customer service.

4. Quality Control: A Restaurant Manager is responsible for ensuring that all food and beverages
served at the restaurant meet quality standards. This includes monitoring food preparation,
ensuring that all equipment is in good working order, and ensuring that all staff follow proper
safety and hygiene protocols.

5. Menu Development: A Restaurant Manager is responsible for developing and updating the
restaurant menu. This includes conducting market research, analyzing customer feedback, and
working with chefs to create new menu items.

Job Specification:

To perform the role of Restaurant Manager effectively, candidates must possess the following
qualifications:
 1. Technical Skills: Candidates should possess excellent technical skills in restaurant management,
including knowledge of safety and hygiene regulations, food preparation techniques, and
inventory management.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, customers, and vendors. They should also be
able to write reports and other documents effectively.

4. Analytical Skills: Candidates should possess strong analytical skills and be able to analyze data,
make projections, and develop budgets.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.

Beverage Manager

Salary: ₱35,000 – ₱60,000 (PER MONTH)

Job Description:

A Beverage Manager is responsible for overseeing the beverage operations of a restaurant, bar, or other
hospitality establishment. They are responsible for managing staff, creating drink menus, ordering
supplies, and maintaining a high level of customer service. The following are the primary responsibilities
of a Beverage Manager:

1. Staff Management: A Beverage Manager is responsible for managing the beverage staff,
including hiring, training, scheduling, and performance management. They must ensure that all
staff adhere to safety, hygiene, and quality standards.

2. Menu Creation: A Beverage Manager is responsible for creating drink menus, including selecting
wines, beers, and cocktails, and developing recipes that reflect the restaurant or bar's brand and
style.
 3. Inventory Management: A Beverage Manager is responsible for managing beverage inventory,
including monitoring stock levels, ordering supplies, and tracking sales to ensure that inventory
is being used efficiently.

4. Customer Service: A Beverage Manager is responsible for ensuring that guests have a positive
experience at the bar or restaurant. This includes managing guest complaints, responding to
feedback, and ensuring that all staff provide excellent customer service.

5. Budget Management: A Beverage Manager is responsible for managing the beverage budget,
including monitoring expenses, developing strategies to increase revenue, and ensuring that
expenses are kept within budget.

Job Specification:

To perform the role of Beverage Manager effectively, candidates must possess the following
qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in beverage management,
including knowledge of wine, beer, and cocktail preparation techniques, and inventory
management.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to 4motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, customers, and vendors. They should also be
able to write reports and other documents effectively.

4. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.

Executive Chef
Salary: ₱47,000 – ₱57,000 (PER MONTH)

Job Description:

An Executive Chef is responsible for overseeing the kitchen operations of a restaurant or other food
service establishment. They are responsible for managing staff, creating menus, ordering supplies, and
maintaining a high level of food quality and presentation. The following are the primary responsibilities
of an Executive Chef:

1. Staff Management: An Executive Chef is responsible for managing kitchen staff, including hiring,
training, scheduling, and performance management. They must ensure that all staff adhere to
safety, hygiene, and quality standards.

2. Menu Creation: An Executive Chef is responsible for creating menus that reflect the restaurant's
brand and style, and for developing recipes that meet customer preferences and dietary
requirements.

3. Food Quality and Presentation: An Executive Chef is responsible for ensuring that all food is
prepared and presented to the highest standards, and that all dishes meet customer
expectations.

4. Inventory Management: An Executive Chef is responsible for managing kitchen inventory,

including monitoring stock levels, ordering supplies, and tracking usage to ensure that inventory
is being used efficiently.

5. Budget Management: An Executive Chef is responsible for managing the kitchen budget,
including monitoring expenses, developing strategies to increase revenue, and ensuring that
expenses are kept within budget.

Job Specification:

To perform the role of Executive Chef effectively, candidates must possess the following qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in culinary arts, including
knowledge of cooking techniques, ingredient sourcing, and menu planning.
 2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, customers, and vendors. They should also be
able to write reports and other documents effectively.

4. Computer Skills: Candidates should be proficient in using kitchen management software,

spreadsheet programs, and other relevant software applications.

5. Creativity: Candidates should possess creativity and be able to develop innovative menu items
and new culinary concepts.

6. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.

JUNIOR MANAGEMENT

Reservation Manager

Salary: ₱30,000 – ₱40,000 (PER MONTH)

Job Description:

A Reservation Manager is responsible for managing the reservations department of a hotel or other
hospitality establishment. They are responsible for ensuring that all guest reservations are processed
accurately and efficiently, and that guests receive the highest level of service. The following are the
primary responsibilities of a Reservation Manager:

1. Reservations Management: A Reservation Manager is responsible for managing the reservations

process, including receiving and processing reservations, managing room availability, and
maintaining accurate guest records.

2. Customer Service: A Reservation Manager is responsible for ensuring that guests receive the
highest level of service, including responding to inquiries, providing information about the hotel,
and addressing any concerns or issues.
 3. Staff Management: A Reservation Manager is responsible for managing the reservations staff,
including hiring, training, scheduling, and performance management.

4. Reporting: A Reservation Manager is responsible for generating reports on reservation activity,

room occupancy, and revenue, and for analyzing data to develop strategies to increase revenue
and improve efficiency.

5. Technology Management: A Reservation Manager is responsible for managing reservation

technology, including reservation systems, online booking platforms, and other related
software.

Job Specification:

To perform the role of Reservation Manager effectively, candidates must possess the following
qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in reservations

management, including knowledge of reservation systems, revenue management, and guest
services.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, customers, and vendors. They should also be
able to write reports and other documents effectively.

4. Computer Skills: Candidates should be proficient in using reservation management software,

spreadsheet programs, and other relevant software applications.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.
Front Desk Manager

Salary: ₱35,000 to ₱45,000 (PER MONTH)

Job Description:

A Front Desk Manager is responsible for managing the front desk operations of a hotel or other
hospitality establishment. They are responsible for ensuring that guests receive the highest level of
service, and that all front desk procedures are carried out efficiently and accurately. The following are
the primary responsibilities of a Front Desk Manager:

1. Guest Services: A Front Desk Manager is responsible for managing the guest services team,
including check-in and check-out procedures, guest inquiries, complaints, and requests. They
should ensure that guests receive the highest level of service and satisfaction.

2. Staff Management: A Front Desk Manager is responsible for managing the front desk staff,
including hiring, training, scheduling, and performance management.

3. Revenue Management: A Front Desk Manager is responsible for managing room availability and
rates, and for maximizing revenue through effective room inventory management.

4. Reporting: A Front Desk Manager is responsible for generating reports on front desk activity,
room occupancy, and revenue, and for analyzing data to develop strategies to increase revenue
and improve efficiency.

5. Technology Management: A Front Desk Manager is responsible for managing front desk
technology, including reservation systems, point-of-sale systems, and other related software.

Job Specification:

To perform the role of Front Desk Manager effectively, candidates must possess the following
qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in front desk operations,
including knowledge of reservation systems, point-of-sale systems, and guest services.
 2. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, customers, and vendors. They should also be
able to write reports and other documents effectively.

3. Analytical Skills: Candidates should possess strong analytical skills and be able to analyze data,
make projections, and develop strategies to increase revenue and improve efficiency.

4. Computer Skills: Candidates should be proficient in using front desk management software,
spreadsheet programs, and other relevant software applications.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.

Housekeeping Manager

Salary: ₱30,000 to ₱45,000 (PER MONTH)

Job Description:

A Housekeeping Manager is responsible for managing the housekeeping operations of a hotel or other
hospitality establishment. They are responsible for ensuring that all guest rooms, public areas, and back-
of-house areas are maintained to the highest level of cleanliness and sanitation. The following are the
primary responsibilities of a Housekeeping Manager:

1. Staff Management: A Housekeeping Manager is responsible for managing the housekeeping

staff, including hiring, training, scheduling, and performance management.

2. Quality Control: A Housekeeping Manager is responsible for ensuring that all guest rooms and
public areas are cleaned and maintained to the highest standards of cleanliness and sanitation.
They should also ensure that all equipment and supplies are in good condition.
 3. Inventory Management: A Housekeeping Manager is responsible for managing inventory of
cleaning supplies, linens, and other housekeeping supplies.

4. 5Reporting: A Housekeeping Manager is responsible for generating reports on housekeeping

activity, including room occupancy, staffing, and productivity. They should also analyze data to
develop strategies to increase efficiency and productivity.

5. Safety and Security: A Housekeeping Manager is responsible for ensuring that all housekeeping
staff follow safety and security protocols to maintain the safety of guests and staff.

Job Specification:

To perform the role of Housekeeping Manager effectively, candidates must possess the following
qualifications:

1. Education: Candidates should have a degree in hospitality management, business

administration, or a related field. Relevant certifications, such as Certified Hospitality
Housekeeping Executive (CHHE) or Registered Executive Housekeeper (REH), may be preferred.

2. Technical Skills: Candidates should possess excellent technical skills in housekeeping operations,
including knowledge of cleaning supplies, equipment, and guest services.

3. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

4. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, customers, and vendors. They should also be
able to write reports and other documents effectively.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.
Laundry Manager

Salary: ₱28,000 to ₱35,000 (PER MONTH)

Job Description:

A Laundry Manager is responsible for overseeing the laundry operations of a hotel or other hospitality
establishment. They are responsible for ensuring that all linens, towels, and other fabrics are cleaned,
pressed, and distributed to the appropriate departments. The following are the primary responsibilities
of a Laundry Manager:

1. Staff Management: A Laundry Manager is responsible for managing the laundry staff, including
hiring, training, scheduling, and performance management.

2. Quality Control: A Laundry Manager is responsible for ensuring that all linens, towels, and other
fabrics are cleaned and maintained to the highest standards of cleanliness and sanitation. They
should also ensure that all equipment and supplies are in good condition.

3. Inventory Management: A Laundry Manager is responsible for managing inventory of linens,

towels, and other fabrics.

4. Reporting: A Laundry Manager is responsible for generating reports on laundry activity,

including inventory levels, staffing, and productivity. They should also analyze data to develop
strategies to increase efficiency and productivity.

5. Safety and Security: A Laundry Manager is responsible for ensuring that all laundry staff follow
safety and security protocols to maintain the safety of guests and staff.

Job Specification:

To perform the role of Laundry Manager effectively, candidates must possess the following
qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in laundry operations,
including knowledge of cleaning supplies, equipment, and fabric care.
 2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, customers, and vendors. They should also be
able to write reports and other documents effectively.

4. Analytical Skills: Candidates should possess strong analytical skills and be able to analyze data,
make projections, and develop strategies to increase efficiency and productivity.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.

Sous Chef

Salary: ₱30,000 to ₱35,000 (PER MONTH)

Job Description:

A Sous Chef is the second-in-command in a professional kitchen, working under the Head Chef to
manage the kitchen staff and oversee food preparation. The following are the primary responsibilities of
a Sous Chef:

1. Food Preparation: A Sous Chef is responsible for planning and preparing dishes, as well as
ensuring that they are presented attractively.

2. Kitchen Management: A Sous Chef is responsible for managing the kitchen staff, including hiring,
training, scheduling, and performance management.

3. Quality Control: A Sous Chef is responsible for ensuring that all food prepared in the kitchen
meets the highest standards of quality and consistency.

4. Inventory Management: A Sous Chef is responsible for managing inventory of food and supplies,
as well as ordering new supplies as needed.
 5. Health and Safety: A Sous Chef is responsible for ensuring that all kitchen staff follow health and
safety regulations to maintain the safety of guests and staff.

Job Specification:

To perform the role of Sous Chef effectively, candidates must possess the following qualifications:

1. Technical Skills: Candidates should possess excellent technical skills in food preparation and
presentation, including knowledge of cooking techniques, ingredients, and kitchen equipment.

2. Leadership Skills: Candidates should possess excellent leadership skills and be able to motivate
and manage staff effectively. They should be able to delegate tasks and responsibilities to
others.

3. Communication Skills: Candidates should possess excellent communication skills and be able to
communicate effectively with staff, management, customers, and vendors. They should also be
able to write reports and other documents effectively.

4. Creativity: Candidates should possess excellent creative skills and be able to develop new dishes
and menu items.

5. Customer Service: Candidates should have a strong commitment to customer service and be
able to create a welcoming and positive guest experience. They should also be able to handle
guest complaints or issues effectively.

Steward

Salary: ₱15,000 to ₱25,000 (PER MONTH)

Job Description:

A steward is a professional responsible for ensuring cleanliness and hygiene in a hotel or restaurant. The
following are the primary responsibilities of a steward:

1. Cleaning: A steward is responsible for maintaining cleanliness in the kitchen and dining area.
This includes cleaning surfaces, utensils, and equipment.
 2. Dishwashing: A steward is responsible for washing and drying dishes, cutlery, and other kitchen
equipment.

3. Inventory Management: A steward is responsible for managing inventory of supplies such as

dishware, cleaning supplies, and utensils.

4. Waste Management: A steward is responsible for managing the disposal of waste in the kitchen
and dining area.

5. Kitchen Support: A steward may assist the kitchen staff with basic food preparation tasks, such
as chopping vegetables and preparing sauces.

6. Safety and Hygiene: A steward is responsible for ensuring that all kitchen and dining areas meet
safety and hygiene standards.

Job Specification:

To perform the role of steward effectively, candidates must possess the following qualifications:

1. Experience: Candidates should have some experience in a similar role, such as a kitchen porter
or dishwasher.

2. Physical Stamina: Candidates should have the physical stamina to stand for long periods of time
and perform tasks that may be physically demanding, such as lifting heavy objects.

3. Attention to Detail: Candidates should possess strong attention to detail and be able to maintain
a high level of cleanliness and hygiene.

4. Communication Skills: Candidates should possess good communication skills and be able to
communicate effectively with kitchen staff and management.
 5. Time Management Skills: Candidates should possess good time management skills and be able
to prioritize tasks effectively.

6. Adaptability: Candidates should be able to adapt to changes in the work environment, such as
working in a fast-paced environment and changing work schedules.

7. Teamwork: Candidates should be able to work effectively as part of a team and be willing to
assist other members of the kitchen staff as needed.

Banquet Chef

Salary: ₱20,000 to ₱25,000 (PER MONTH)

Job Description:

A Banquet Chef is responsible for managing and directing the kitchen operations for banquets, events,
and other special occasions. The following are the primary responsibilities of a Banquet Chef:

1. Menu Planning: A Banquet Chef is responsible for planning menus for banquets, events, and
special occasions based on client requests, budget, and seasonal availability of ingredients.

2. Food Preparation: A Banquet Chef is responsible for overseeing the preparation, cooking, and
presentation of food for banquets and events. This includes supervising the kitchen staff,
ensuring that all dishes are prepared to the highest standards, and maintaining consistency
across all dishes.

3. Inventory Management: A Banquet Chef is responsible for managing inventory of food and
supplies required for banquets, events, and special occasions.

4. Quality Control: A Banquet Chef is responsible for ensuring that all food served at banquets and
events meet the highest quality standards in terms of taste, presentation, and freshness.

5. Hygiene and Safety: A Banquet Chef is responsible for ensuring that the kitchen and dining areas
meet hygiene and safety standards, including proper food handling, sanitation, and storage.
 6. Customer Service: A Banquet Chef is responsible for working closely with the event planners and
catering team to ensure that all client requests are met and that guests have an enjoyable dining
experience.

Job Specification:

To perform the role of Banquet Chef effectively, candidates must possess the following qualifications:

1. Education: A degree or diploma in Culinary Arts or Hospitality Management is typically required

for this position.

2. Culinary Skills: Candidates should have extensive culinary skills and knowledge of food
preparation techniques, cooking methods, and flavor combinations.

3. Management Skills: Candidates should possess strong management skills, including the ability to
lead and motivate a team, delegate tasks, and manage resources effectively.

4. Creativity: Candidates should possess a creative flair and the ability to develop innovative menus
and dishes.

5. Attention to Detail: Candidates should possess strong attention to detail and be able to maintain
consistency in food preparation and presentation.

6. Communication Skills: Candidates should possess good communication skills and be able to
communicate effectively with kitchen staff, event planners, and management.

7. Time Management Skills: Candidates should possess good time management skills and be able
to prioritize tasks effectively.

8. Adaptability: Candidates should be able to adapt to changes in the work environment, such as
working in a fast-paced environment and changing menus based on client requests.
9. Customer Service Skills: Candidates should possess strong customer service skills and be able to
work closely with clients to meet their needs and expectations.
Business Policies

1. SETTLEMENT OF BILLS.
Bill must be settled on presentation.

2. CHECK-IN.
Please present your I.D card, Passport or Temporary Residence Card upon Check-in.

3. DEPARTURE.
Check out time is ( Mention your Check out time here ) please inform the reception if you wish to retain
your bed room beyond this time. The extension will be given depending on the availability. If the room is
available, the normal tariff will be charged. On failure of the guest to vacate the room on expiry or
period the management shall have the right to remove the guest and his/her belongings from the
occupied by the guest.

4. TARIFF.
the tariff is for the room only and exclusive of any government taxes applicable meals and other
services are available at extra cost. To know your room tariff please contact the duty manager, guest
registration forms must be signed on arrivals

5. LUGGAGE STORAGE.
Subject to availability of the storage space, the guest can store luggage in the luggage room, at the
guest sole risk as to loss or damage from any cause, luggage may not be stored for period of over 30
days.

6. GUEST’S BELONGINGS.
Guest are particularly requested to lock the door of their rooms when going out going to bed. For
convenience of the guest, electronic safety lockers are provided in the room to store any valuables. The
management will not in any way or whatsoever be responsible for any loss/or damage to the guest’s
belongings or any other property from either the hotel room or the locker or any other part of the hotel
for any cause whatsoever including theft of pilferage.

7. PETS.
Mention your policy for pets (allowed- or not allowed) / (allow us to make separate arrangements.)

8. HAZARDOUS GOODS
Bringing goods and/or storing of raw or exposed cinema films, or any other article of a combustible or
hazardous nature and/or prohibited goods and/or goods of objectionable nature is prohibited. The
Guest shall be solely liable and responsible to the management, its other guests, invite visitors, agents
and servants for all loss financial or otherwise and damage that may be caused by such articles or as a
result of the guests' own negligence and non-observance of any / instructions. Gambling, contraband,
prostitution, weapons, explosives, flammable objects, poisons, drugs, animals and pungent food are
strictly prohibited on hotel premises.
 9. DAMAGE TO PROPERTY.
The guest will be held responsible for any loss or damage to the hotel property caused by themselves,
their guest or any persons for whom they are responsible.

10. MANAGEMENT RIGHTS.

it is agreed that the guest will conduct him/ herself in a respectable manner and will not cause any
nuisance or annoyance within the hotel premise. The management has the right to request any guest to
vacate his/her room or other areas of the hotel forthwith, without previous notice and without assigning
any reason whatsoever and the guest shall be bound to vacate when requested to do so. In case of the
default, the management has right to remove the guest luggage and belongings from the room occupied
by him/her.

11. RELATION BETWEEN MANAGEMENT AND GUEST.

nothing hereinabove shall continue or be deemed to constitute, or create any tenancy or sub tenancy
or any other right to interact in the hotel premises or any part of portion thereof, in favor of any guest
or residence or visitors and the management shall always be deemed to be in full and absolute
possession of the whole of the hotel premises.

12. GOVERNMENT RULES AND REGULATIONS AND APPLICATION LAWS.

Guest are requested to observe, abide by confirm and to be bound by all applicable acts and laws and
government rules and regulations in force from time to time.

PHOTOGRAPH AND VIDEOS.

using photograph and video’s taken in the hotel for commercial or public purposes is illegal. Those who
do so will subject prosecution.
 Champions Palace

Business Proposal

Submitted to:

Ms. Maria Consuelo Conie A. Del Prado

Submitted by:

Caraballa, Friser Van P.

Castro, John Carlo
Marcelo, Jhem
Sibal, Zahari
Sison, James