Microsoft Dynamics 365

training and certifications

aka.ms/D365TrainCertDeck
 Microsoft Virtual Training Days
Microsoft Dynamics 365 Virtual Training Days
Table of
contents Microsoft Dynamics 365 certifications
Certifications poster Dynamics 365 Supply Chain Management,
Manufacturing Functional Consultant Associate
Certifications overview
Dynamics 365 Supply Chain Management
Dynamics 365 Fundamentals (CRM) Functional Consultant Associate
This guide is designed to Dynamics 365 Fundamentals (ERP) Dynamics 365 Commerce Functional
outline the training and Consultant Associate
Dynamics 365 Sales Functional Consultant Associate
certification options that Dynamics 365 Finance and Operations Apps
Dynamics 365 Marketing Functional Consultant Associate
can help you achieve Developer Associate
Dynamics 365 Customer Service Functional
your personal and Dynamics 365 Business Central Functional
Consultant Associate
professional goals. Consultant Associate
Dynamics 365 Field Service Functional Consultant Associate
Dynamics 365 Finance and Operations Apps
Customer Data Platform Specialty Solution Architect Expert
Dynamics 365 Finance Functional Consultant Associate
Microsoft Dynamics 365 Virtual Training Days
Get the skills you need to help your organization sell, service, and deliver on the customer
expectations of tomorrow.

Take advantage of free, one-day, in-depth, virtual training events, and start
boosting your career potential right away. Grow your technical skills through
weekly events for every skill level.

Dynamics 365: Fundamentals (CRM) Dynamics 365: Fundamentals (ERP)

Dynamics 365: Activate Digital Selling Dynamics 365: Manage Finance and Operations

Dynamics 365: Enable Always-On Service Dynamics 365: Build a Resilient Supply Chain

View all Dynamics 365 Virtual Training Days

Microsoft Power Platform and
Help advance your career, earn recognition, and
validate your technical knowledge and abilities in
current and future industry job roles with Microsoft

Dynamics 365 certifications Power Platform and Dynamics 365 certifications.

Visit the certifications page to get started.

Dynamics 365 Dynamics 365

Fundamentals (CRM) Fundamentals (ERP)

Dynamics 365 Dynamics 365

Sales Functional Finance Functional
Consultant Associate Consultant Associate

Dynamics 365 Dynamics 365

Marketing Functional Supply Chain Management,
Consultant Associate Manufacturing Functional
Consultant Associate
Dynamics 365
Customer Service Functional Dynamics 365
Consultant Associate Supply Chain Management
Functional Consultant Associate
Dynamics 365
Field Service Functional Dynamics 365
Consultant Associate Commerce Functional
Consultant Associate
Customer Data
Platform Specialty Dynamics 365
Finance and Operations Apps
Developer Associate

Dynamics 365
Finance and Operations
Apps Solution Architect Expert

Dynamics 365
Business Central
Power Platform Power Platform Power Platform Power BI Power Platform Power Automate Power Platform Functional Consultant Associate
Fundamentals App Maker Functional Consultant Data Analyst Developer RPA Developer Solution Architect
Associate Associate Associate Associate Associate Expert
Microsoft Dynamics 365 certification portfolio Drive success with Microsoft Certifications

Open doors to new career possibilities. Choose the certification that’s right for you,
based on the recommended skills, knowledge, and experience for each exam.

Dynamics 365 Dynamics 365 Sales Dynamics 365 Marketing

Fundamentals (CRM) Functional Consultant Functional Consultant
Exam MB-910 Exam MB-210 Exam MB-220

The Dynamics 365 Fundamentals candidate must be The Dynamics 365 Sales functional consultant associate The Dynamics 365 Marketing functional consultant
ready to prove knowledge of the customer engagement focuses on customer engagement and implements associate focuses on customer engagement, has
apps within the Dynamics 365 family of products. solutions that support a sales lifecycle to meet revenue marketing experience, and implements solutions that
targets and achieve business strategies. attract and convert leads, build brand awareness, and
standardize omnichannel messaging.

• Describe the core capabilities of Dynamics 365 • Perform configuration • Configure marketing applications
customer engagement apps • Manage core sales entities • Manage segments and lists
• Describe Dynamics 365 Marketing • Manage additional tools and services • Create and manage marketing forms and pages
• Describe Dynamics 365 Sales • Manage leads
• Describe Dynamics 365 Customer Service • Create and manage marketing emails
• Describe Dynamics 365 Field Service • Manage customer journeys
• Manage events and webinars
• Configure and analyze customer responses
Microsoft Dynamics 365 certification portfolio Drive success with Microsoft Certifications

Dynamics 365 Customer Service Functional Dynamics 365 Field Service Functional
Customer Data Platform Specialty
Consultant Consultant Exam MB-260
Exam MB-230 Exam MB-240

As a candidate for this certification, you should have Dynamics 365 functional consultants configure the As a candidate for this certification, you should have
experience with Dynamics 365 Customer Service. A Field Service application and manage its lifecycle. firsthand experience with Dynamics 365 Customer
Dynamics 365 Customer Service functional consultant is Insights, Power Query, Microsoft Dataverse, Common
responsible for implementing solutions that focus upon Data Model, Microsoft Power Platform, and one or more
customer service, quality, reliability, efficiency, and additional Dynamics 365 apps. In addition, you need
customer satisfaction. direct experience with practices related to privacy,
compliance, consent, security, responsible AI, and data
retention policy.

• Manage Cases and Knowledge Management • Configure Field Service applications​ • Design Customer Insights solutions
• Manage entitlements and SLAs • Manage work orders​ • Ingest data into Customer Insights
• Implement scheduling • Schedule and dispatch work orders​ • Create customer profiles by unifying data
• Implement multi-session experiences for Customer • Manage the Field Service (Dynamics 365) mobile app • Implement AI predictions in Customer Insights
Service • Manage Connected Field Service and Customer Assets • Configure third-party connections
• Manage analytics and insights • Implement Microsoft Power Platform • Administer Customer Insights
• Implement Microsoft Power Platform
• Implement Connected Customer Service
• Implement Routing
Microsoft Dynamics 365 certification portfolio Drive success with Microsoft Certifications

Dynamics 365 Fundamentals Dynamics 365 Supply Chain Dynamics 365 Supply Chain
Dynamics 365 Finance
Management, Manufacturing Management Functional
(ERP) Functional Consultant
Functional Consultant Consultant
Exam MB-920 Exam MB-300 + MB-310
Exam MB-300 +MB-320 Exam MB-300 +MB-330

The Dynamics 365 Fundamentals The Dynamics 365 Finance functional The Dynamics 365 Supply Chain The Dynamics 365 Supply Chain
candidate must be ready to consultant associate unifies financials Management, Manufacturing functional Management functional consultant
prove knowledge of the finance and and Dynamics application features. consultant implements manufacturing implements product information
operations apps within the Dynamics business solutions to meet customer management, sales and procurement
365 family of products. business requirements. processes, inventory & warehouse
management, master planning, and
transportation management.

• Describe the core capabilities of • Describe finance and operations apps, • Describe finance and operations apps • Describe finance and operations apps
Dynamics 365 finance and operations and extend apps by using Microsoft and extend apps by using Microsoft and extend apps by using Microsoft
apps Power Platform technologies Power Platform technologies Power Platform technologies
• Describe Dynamics 365 Finance • Configure administrative features and • Configure administrative features and • Configure administrative features and
• Describe Dynamics 365 Supply Chain workflows workflows workflows
Management • Manage Finance and Operations data • Manage finance and operations data • Manage finance and operations data
• Describe Dynamics 365 Commerce • Validate and support the solution • Validate and support solutions • Validate and support solutions
• Describe Dynamics 365 Human • Set up and configure financial • Configure Dynamics 365 Supply Chain • Implement product information
Resources management Management, Manufacturing management
• Describe Dynamics 365 Project • Implement accounts receivable, credit, • Manage manufacturing processes • Implement inventory management
Operations (ERP) collections, and revenue recognition • Implement master planning for • Implement and manage
• Implement and manage accounts production Supply Chain processes
payable and expenses • Implement other manufacturing • Implement warehouse management
• Manage budgeting features and transportation management
• Manage fixed assets • Implement master planning
Microsoft Dynamics 365 certification portfolio Drive success with Microsoft Certifications

Dynamics 365: Finance and

Dynamics 365 Commerce Dynamics 365: Finance and Dynamics 365 Business Central
Operations Apps Solution
Functional Consultant Operations Apps Developer Functional Consultant
Architect
Exam MB-300 + MB-340 Exam MB-300 + MB-500 Exam MB-800
Exam MB-700

The Dynamics 365 Commerce The Finance and Operations apps The solution architect for Dynamics Dynamics 365 Business Central
functional consultant understands the developer associate designs, develops, 365 finance and operations apps is a functional consultants are responsible
unified commerce business secures, and extends Dynamics 365 trusted advisor who provides for implementing core application
operations. implementations. information technology solutions to setup processes for small and medium
meet business needs. businesses.

• Describe finance and operations apps • Describe finance and operations apps • Identify solution requirements • Set up Business Central
and extend apps by using Microsoft and extend apps by using Microsoft • Design solution components • Configure financials
Power Platform technologies Power Platform technologies • Define solution testing and • Configure sales and purchasing
• Configure administrative features • Configure administrative features management strategies • Perform Business Central operations
• and workflows and workflows
• Manage finance and operations data • Manage finance and operations data
• Validate and support solutions • Validate and support solutions
• Configure Dynamics 365 Commerce • Plan architecture and solution design
Headquarters • Apply developer tools
• Configure products, prices, discounts, • Design and develop AOT elements
loyalty, and affiliations • Develop and test code
• Manage Point of Sale (POS) in • Implement reporting
Dynamics 365 Commerce • Integrate and manage data solutions
• Configure and Manage Dynamics 365 • Implement security and optimize
Commerce call centers performance
• Manage e-commerce
The journey to Microsoft Certified: Get started at
Dynamics 365 Fundamentals (CRM) aka.ms/Dynamics365Certs_Fundamentals

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-910 to earn Explore these learning
this certification. opportunities next
• Technical professionals who want MB-910 Exam Readiness Zone
to show a general understanding Other tracks (Fundamentals)
of the applications they work with. Take a practice exam
Self-paced training • Power Platform Fundamentals
• Business stakeholders and others Microsoft Official
Microsoft Learn Practice Test MB-910 • Dynamics 365 Fundamentals (ERP)
who know Dynamics 365 and who
want to validate their skills and Next level up (Associate)
experience. Skills measured:
Instructor-led training • Dynamics 365 Sales
• Students, recent graduates, and Course MB-910T00: Microsoft • Describe the core capabilities of Microsoft Certified: Functional Consultant
people changing careers who Dynamics 365 Fundamentals (CRM) customer engagement apps for Dynamics 365 Fundamentals (CRM)
• Dynamics 365 Marketing
want to leverage Dynamics 365 Dynamics 365
If you’re familiar with business Functional Consultant
customer engagement capabilities
to move to the next level. • Describe Dynamics 365 Sales operations, CRM, and are IT savvy—either • Dynamics 365 Customer Service
Virtual events generally or through work experience— Functional Consultant
OR • Describe Dynamics 365 take advantage of this certification to
Microsoft Virtual Training Days
Marketing highlight those skills. Validate your broad • Dynamics 365 Field Service
• Someone who previously took exposure to the customer engagement Functional Consultant
Dynamics 365 Fundamentals. • Describe Dynamics 365
Additional resources Customer Service capabilities of Dynamics 365 to enhance
your career journey.
Documentation • Describe Dynamics 365 Field
Service
Products featured

• Dynamics 365 Sales • Dynamics 365 Customer Service

Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Marketing • Dynamics 365 Field Service

Watch the certifications overview video

The journey to Microsoft Certified: Get started at
Dynamics 365 Fundamentals (ERP) aka.ms/Dynamics365Certs_Fundamentals

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-920 to earn Explore these learning
this certification. opportunities next
• Technical professionals who want MB-920 Exam Readiness Zone
to show a general understanding Other tracks (Fundamentals)
of the applications they work with. Take a practice exam
Self-paced training • Power Platform Fundamentals
• Business stakeholders and others Microsoft Official
who know Dynamics 365 and who Microsoft Learn Practice Test MB-920 • Dynamics 365 Fundamentals (CRM)
want to validate their skills and
experience. Skills measured:
Instructor-led training
• Students, recent graduates, and Course MB-920T00: Microsoft • Describe the core capabilities of Microsoft Certified:
people changing careers who want Dynamics 365 Fundamentals (ERP) Dynamics 365 finance and Dynamics 365 Fundamentals (ERP)
to leverage Dynamics 365 finance operations apps
and operations apps to move to If you have a broad exposure to the ERP capabilities of
the next level. • Describe Dynamics 365 Supply Dynamics 365, this certification is for you.
Virtual events Chain Management
OR People who are familiar with business operations, have
Microsoft Virtual Training Days
• Describe Dynamics 365 Finance a fundamental understanding of financial principles,
• Someone who previously took and are information technology savvy—either generally
Dynamics 365 Fundamentals. • Describe Dynamics 365 or through work experience—can use this certification
Additional resources Commerce to validate those skills and help open career doors.
Documentation • Describe Dynamics 365 Human
Resources
Products featured
Not right for you? Browse all Microsoft • Describe Dynamics 365 Project • Dynamics 365 Supply Chain Management
Dynamics 365 certifications Operations (ERP) • Dynamics 365 Finance • Dynamics 365 Human Resources
• Dynamics 365 Commerce • Dynamics 365 Project Operations (ERP)

Watch the certifications overview video

The journey to Microsoft Certified: Get started at
Dynamics 365 Sales Functional Consultant Associate aka.ms/Dynamics365Certs_SalesConsultant

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-210 to earn Explore these
this certification. certifications next
You do the following in your role MB-210 Exam Readiness Zone
for Dynamics 365 Sales: Other tracks (Associate)
Take a practice exam
• Analyze customer project needs Self-paced training • Dynamics 365 Marketing
for quotes, order processing, and Microsoft Official
Microsoft Learn Functional Consultant
product catalogs. Practice Test MB-210
• Dynamics 365 Field
• Configure the sales app. Skills measured: Service Functional
Instructor-led training
• Manage sales entities. Consultant
• Perform configuration Microsoft Certified:
Course MB-210T01: Microsoft Dynamics 365 Sales Functional • Dynamics 365 Customer
• Implement security. • Manage core sales entities
Dynamics 365 Sales Consultant Associate Service Functional
• Implement integrations. • Manage additional tools and Consultant
Microsoft Dynamics 365 Sales functional
• Manage sales environments and services consultants implement solutions that
Virtual events
applications. We recommend you take PL-200 anticipate and plan customer connections,
Microsoft Virtual Training Days – manage deals through processing and
Activate Digital Selling to help you prepare for this
certification. closing, and accelerate sales team
We highly recommend you take performance using data analytics.
PL-200 before taking this exam,
but it is not required.
Additional resources Products featured
Microsoft Docs
• Dynamics 365 Sales • Dynamics 365 Customer Insights
Not right for you? Browse all Microsoft Dynamics 365 certifications Learning Catalog • Sales Insights (add-in) • Dynamics 365 Customer Voice

Watch the certifications overview video

The journey to Microsoft Certified: Get started at
Dynamics 365 Marketing Functional Consultant Associate aka.ms/Dynamics365Certs_MarketingConsultant

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-220 to earn Explore these
this certification. certifications next
• You’re a marketing or IT MB-220 Exam Readiness Zone
professional. Other tracks (Associate)
Take a practice exam
OR Self-paced training • Dynamics 365 Sales
Microsoft Official Functional Consultant
• You’re responsible for performing Microsoft Learn Practice Test MB-220
discovery, capturing requirements, • Dynamics 365 Field Service
and engaging subject matter Skills measured: Functional Consultant
experts and stakeholders. Instructor-led training
• Describe Dynamics 365 Microsoft Certified: • Dynamics 365 Customer
Course MB-220T00 Microsoft Service Functional Consultant
Dynamics 365 Marketing Dynamics 365 Marketing Functional
We highly recommend you take Consultant Associate
• Describe Dynamics 365 Sales
PL-200 before taking this exam, Microsoft Dynamics 365 Marketing
but it is not required. Virtual events • Describe Dynamics 365 functional consultants implement
Customer Service solutions that attract and convert leads,
Microsoft Virtual Training Days –
Personalize Customer Experience • Describe Dynamics 365 Field build brand awareness, standardize
Service omnichannel messaging, and deliver
Additional resources marketing insights.

Documentation
Learning catalog
Products featured
Videos
• Dynamics 365 Marketing • Dynamics 365 Customer Insights
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Customer Voice

Watch the certifications overview video

The journey to Microsoft Certified:
Dynamics 365 Customer Service Get started at
aka.ms/Dynamics365Certs_CustomerServiceConsultant
Functional Consultant Associate
Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-230 to earn Explore these
this certification. certifications next
• You're a Dynamics 365 functional MB-230 Exam Readiness Zone
consultant or a customer service Other tracks (Associate)
professional. Take a practice exam
Self-paced training • Dynamics 365 Sales
OR Microsoft Official Functional Consultant
Microsoft Learn Practice Test MB-230
• You’re responsible for performing • Dynamics 365 Field
discovery, capturing requirements, Skills measured: Service Functional
and engaging subject matter Instructor-led training Consultant
experts and stakeholders. Course MB-230T01 Dynamics 365 • Manage Cases and Knowledge Microsoft Certified:
Management Dynamics 365 Customer Service • Dynamics 365 Marketing
Customer Service Functional Consultant
Functional Consultant Associate
• Manage entitlements and SLAs
We highly recommend you take
PL-200 before taking this exam, Virtual events • Implement scheduling Dynamics 365 Customer Service
but it is not required. functional consultants implement
Microsoft Virtual Training Days – • Implement multi-session experiences solutions that focus upon customer
Enable Always on Services for Customer Service service, quality, reliability, efficiency,
and customer satisfaction.
Additional resources • Manage analytics and insights

Documentation • Implement Microsoft Power Platform

• Implement Connected Customer
Service Products featured
• Omnichannel for
• Implement Routing • Dynamics 365 Customer Service Customer Service
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Customer Voice • Power Virtual Agents

Watch the certifications overview video

The journey to Microsoft Certified: Get started at
Dynamics 365 Field Service Functional Consultant Associate aka.ms/Dynamics365Certs_FieldServiceConsultant

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-240 to earn Explore these
this certification. certifications next
• You're a Dynamics 365 functional MB-240 Exam Readiness Zone
consultant or a customer service Other tracks (Associate)
professional. Take a practice exam
Self-paced training • Dynamics 365 Customer
OR Microsoft Official Service Functional Consultant
Microsoft Learn Practice Test MB-240
• You’re responsible for performing
discovery, capturing requirements, Skills measured:
and engaging subject matter Instructor-led training
experts and stakeholders. Course MB-240T00 Microsoft • Configure Field Service applications Microsoft Certified:
Dynamics 365 Field Service Dynamics 365 Field Service
• Manage work orders Functional Consultant Associate
We highly recommend you take • Schedule and dispatch work orders
PL-200 before taking this exam, Virtual events Microsoft Dynamics 365 Field Service
but it is not required. • Manage the Field Service Functional Consultants implement
Microsoft Virtual Training Days – (Dynamics 365) mobile app solutions that manage and optimize
Enable Always on Services resources that complete the field
• Manage inventory and purchasing
service lifecycle.
Additional resources
• Implement assets and connected
Documentation devices
Learning catalog
Products featured • Resource Scheduling Optimization (add-in)
• IoT Intelligence (add-in) • Field Service (Dynamics 365) mobile app
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Field Service • Dynamics 365 Guides
• Dynamics 365 Remote Assist • Dynamics 365 Customer Voice

Watch the certifications overview video

The journey to Microsoft Certified: Get started at
Customer Data Platform Specialty aka.ms/CDPSpecialty

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-260 to earn Explore these learning
this certification. opportunities next
You’re a specialist who has knowledge, MB-260 Exam Readiness Zone
skills, and experience implementing Next level up (Associate)
solutions that provide insight into Take a practice exam
customer profiles and that track Self-paced training • Power Platform
Microsoft Official App Maker
engagement activities to help improve Microsoft Learn Practice Test MB-260
customer experiences and increase • Power Platform
customer retention, such as: Functional Consultant
Skills measured:
Instructor-led training
• Designing Customer Insights • Power Platform Developer
solutions. Course MB-260T00: Microsoft • Describe Dynamics 365 Marketing Microsoft Certified:
Customer Data Platform Specialty Customer Data Platform Specialty
• Ingesting data into Customer • Describe Dynamics 365 Sales
Insights. As a candidate for this certification, you should have
• Describe Dynamics 365 Customer firsthand experience with Dynamics 365 Customer
• Creating customer profiles by Virtual events Service Insights, Power Query, Microsoft Dataverse, Common
unifying data. Microsoft Virtual Training Days • Describe Dynamics 365 Field Data Model, Microsoft Power Platform, and one or
Service more additional Dynamics 365 apps. In addition, you
• Implementing AI predictions in need direct experience with practices related to
Customer Insights. Additional resources privacy, compliance, consent, security, responsible AI,
• Configuring third-party connections. and data retention policy.
Documentation
• Administering Customer Insights.
Products featured • Dynamics 365 Customer Insights
• Dynamics 365 Marketing • Power Query
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Sales • Microsoft Dataverse
• Microsoft Power Platform • Azure Synapse Analytics

Watch the certifications overview video

The journey to Microsoft Certified: Get started at
Dynamics 365 Finance Functional Consultant Associate aka.ms/Dynamics365Certs_FinanceConsultant

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

This certification is a good fit if: Skills outline guides Exam preparation Take a practice exam Pass Exam MB-300 and Exam MB-310
to earn this certification.
• You’re a finance professional MB-300 and MB-310 Exam Readiness Zone Microsoft Official
who works in accounts receivable, Practice Test MB-310
accounts payable, general ledger, Take a practice exam
fixed assets, budgeting, cost Self-paced training Skills measured:
Microsoft Official
accounting and cost Microsoft Learn Practice Test MB-300 • Set up and configure financial
management, or expenses.
management
• You must have a fundamental Skills measured:
Instructor-led training • Manage and apply common
understanding of business
accounting principles and financial Course MB-300T00: Microsoft • Describe finance and operations processes
apps and extend apps by using Microsoft Certified:
operations. Dynamics 365: Core Finance and • Implement and manage Dynamics 365 Finance Functional
Operations Microsoft Power Platform
technologies accounts payable and Consultant Associate
Course MB-310T00: Dynamics 365 receivable
• Configure administrative features Dynamics 365 Finance functional
Finance
and workflows • Manage budgeting and fixed consultants unify global financials
assets and operations; automate tasks and
• Manage finance and operations workflows; and streamline customer
Virtual events
data ordering, selling, invoicing, and
Microsoft Virtual Training Days – reporting.
Manage Finance and Operating • Validate and support solutions
Models
Additional resources Products featured
Documentation • Dynamics 365 Finance
Not right for you? Browse all Microsoft Dynamics 365 certifications

Watch the certifications overview video

The journey to Microsoft Certified:
Dynamics 365 Supply Chain Management, Get started at
aka.ms/D365Certs_SCMManufacturingConsultant
Manufacturing Functional Consultant Associate
Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

This certification is a good fit if: Skills outline guides Exam preparation Take a practice exam Pass Exam MB-300 and Exam MB-320
to earn this certification.
• You’re a manufacturing MB-300 and MB-320 Exam Readiness Zone Microsoft Official
information system professional. Practice Test MB-320
Take a practice exam
OR Self-paced training Skills measured:
Microsoft Official
• You’re responsible for activities Microsoft Learn Practice Test MB-300 • Configure Dynamics 365
including production order Supply Chain Management,
planning, manufacturing line Skills measured: Manufacturing
Instructor-led training
operations, master planning,
manufacturing cost planning, and Course MB-300T00: Microsoft • Describe finance and operations • Manage manufacturing
apps and extend apps by using processes Microsoft Certified:
product quality control. Dynamics 365: Core Finance and Dynamics 365 Supply Chain
Operations Microsoft Power Platform
• You hold this certification: technologies • Implement master planning Management, Manufacturing
Course MB-320T00: Microsoft for production Functional Consultant Associate
MB6-894: Dynamics 365 Supply Chain • Configure administrative
Distribution and Trade in features and workflows • Implement other The Dynamics 365 Supply Chain
Management, Manufacturing
Microsoft Dynamics 365 for manufacturing features Management, Manufacturing functional
Finance and Operations • Manage finance and operations consultant implements manufacturing
data business solutions to meet customer
business requirements.
• Validate and support solutions

Additional resources Products featured

Documentation • Dynamics 365 Finance • Dynamics 365 Supply Chain Management
Not right for you? Browse all Microsoft Dynamics 365 certifications • Asset Management (add-in) • Dynamics 365 Supply Chain Management,
• IoT Intelligence (add-in) Manufacturing

Watch the certifications overview video

The journey to Microsoft Certified:
Dynamics 365 Supply Chain Management Get started at
aka.ms/SupplyChainConsultant
Functional Consultant Associate
Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

This certification is a good fit if: Skills outline guides Exam preparation Take a practice exam Pass Exam MB-300 and Exam MB-330
to earn this certification.
• You have a basic understanding MB-300 and MB-330 Exam Readiness Zone Microsoft Official
of supply chain management Practice Test MB-330
concepts. Take a practice exam
Self-paced training Skills measured:
OR Microsoft Official
Microsoft Learn Practice Test MB-300 • Implement product
• You’re responsible for information management
implementing a solution that Skills measured:
includes procurement, trade, Instructor-led training • Implement inventory
logistics, warehouse management, Course MB-300T00: Microsoft • Describe finance and operations management
or transportation management. apps and extend apps by using Microsoft Certified:
Dynamics 365: Core Finance and • Implement and manage Dynamics 365 Supply Chain
Operations Microsoft Power Platform
• You hold this certification: technologies Supply Chain processes Management Functional Consultant
Course MB-330T00: Microsoft Associate
MB6-894: • Configure administrative • Implement warehouse
Dynamics 365 Supply Chain
Distribution and Trade in features and workflows management and Dynamics 365 Supply Chain
Management
Microsoft Dynamics 365 for transportation management Management functional consultants
Finance and Operations • Manage finance and operations streamline cost accounting, inventory
data • Implement master planning management, master planning, and
Virtual events
warehouse management for their clients.
Microsoft Virtual Training Days – • Validate and support solutions
Build a Resilient Supply Chain
Management Additional resources Products featured
Documentation • Asset Management (add-in) • Dynamics 365 Supply Chain Management
Not right for you? Browse all Microsoft Dynamics 365 certifications • Dynamics 365 Finance • Dynamics 365 Supply Chain Management,
Learning catalog
• IoT Intelligence (add-in) Manufacturing

Watch the certifications overview video

The journey to Microsoft Certified: Get started at
Dynamics 365 Commerce Functional Consultant Associate aka.ms/D365CertsCommerce

Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

This certification is a good fit if: Skills outline guides Exam preparation Take a practice exam Pass Exam MB-300 and Exam MB-340
to earn this certification.
• IT professionals, developers, and MB-300 and MB-340 Exam Readiness Zone Microsoft Official
information workers. Practice Test MB-340
Take a practice exam
OR Self-paced training Skills measured:
Microsoft Official
• Someone who can use the Microsoft Learn Practice Test MB-300 • Configure Dynamics 365
application functionality in Commerce Headquarters
Microsoft Dynamics 365 Skills measured:
Commerce and provide support • Configure products, prices,
for the application. • Use common functionality and discounts, loyalty, and
implementation tools affiliations Microsoft Certified:
• Candidates have a strong Dynamics 365 Commerce
understanding of unified • Configure security, processes, • Manage Point of Sale (POS) in Functional Consultant Associate
commerce business operations. and options Dynamics 365 Commerce
They may have experience As a candidate for this
configuring, deploying, and • Perform data migration • Configure and Manage certification, you configure,
maintaining Dynamics 365 Dynamics 365 deploy, and maintain Dynamics
• Validate and support the Commerce call centers 365 Commerce applications.
Commerce. solution
• Manage e-commerce

Additional resources Products featured

Documentation • Dynamics 365 Commerce
Not right for you? Browse all Microsoft Dynamics 365 certifications

Watch the certifications overview video

The journey to Microsoft Certified:
Dynamics 365 Finance and Operations Get started at
aka.ms/Dynamics365Certs_FinOpsAppDev
Apps Developer Associate
Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized

This certification is a good fit if: Skills outline guides Exam preparation Take a practice exam Pass Exam MB-300 and Exam MB-500
to earn this certification.
• You’re a developer who works MB-300 and MB-500 Exam Readiness Zone Microsoft Official
with finance and operations apps. Practice Test MB-500
Take a practice exam
OR Self-paced training Skills measured:
Microsoft Official
• You work with Finance and Microsoft Learn Practice Test MB-300 • Plan architecture and solution design
Operations apps, configuring
security, processes, and options. Skills measured: • Apply developer tools
Instructor-led training
• You develop and test code. • Describe finance and • Design and develop AOT elements
Course MB-300T00: Microsoft Microsoft Certified:
• You apply developer tools to Dynamics 365: Core Finance and operations apps and extend • Develop and test code
apps by using Microsoft Power Dynamics 365: Finance and
perform data migration, implement Operations Operations Apps Developer Associate
reporting, and integrate and Platform technologies • Implement reporting
Course MB-500T00: Microsoft
manage data solutions. • Configure administrative • Integrate and manage data solutions The Dynamics 365 Supply Chain
Dynamics 365: Finance and
features and workflows Management, Manufacturing functional
• You hold this certification: Operations Apps Developer • Implement security and optimize consultant implements manufacturing
MB6-894 • Manage finance and performance business solutions to meet customer
Financial Management in operations data business requirements.
Microsoft Dynamics 365 for • Validate and support solutions
Finance and Operations

Additional resources Products featured

Documentation • Power Apps • Dynamics 365 Supply Chain Management

Not right for you? Browse all Microsoft Dynamics 365 certifications • Power BI • Dynamics 365 Supply Chain Management,
Learning catalog
• Dynamics 365 Finance Manufacturing

Watch the certifications overview video

The journey to Microsoft Certified:
Dynamics 365 Business Central Get started at
aka.ms/D365Certs_BusinessCentral
Functional Consultant Associate
Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-800 to earn Explore these
this certification. certifications next
MB-800 Exam Readiness Zone
• You’re a functional consultant.
• Power Platform
OR Take a practice exam Fundamentals
Self-paced training
Microsoft Official
• You implement core application Microsoft Learn Practice Test MB-800
setup processes for small and
medium businesses.
Skills measured:
• You implement and configure Instructor-led training
Dynamics 365 Business Central, Course MB-800T00: Microsoft • Set up Business Central Microsoft Certified:
including setting up core Dynamics 365 Business Central Dynamics 365 Business Central
• Configure financials Functional Consultant Associate
functionality and modules and Functional Consultant
migrating data to Business • Configure sales and purchasing Dynamics 365 Business Central
Central. functional consultants are responsible
• Perform Business Central
operations for implementing core application
setup processes for small and
medium businesses.

Additional resources
Documentation
Products featured
Collections
• Dynamics 365 Business Central
Not right for you? Browse all Microsoft Dynamics 365 certifications

Watch the certifications overview video

The journey to Microsoft Certified:
Dynamics 365 Finance and Operations Get started at
aka.ms/Dynamics365Certs_FinOpsAppSolutionArchitect
Apps Solution Architect Expert
Start here
Decide if this is the right
certification for you Get trained Build confidence Get recognized Continue to grow

This certification is a good fit if: Skills outline guides Exam preparation Pass Exam MB-700 to earn Try FastTrack
this certification.
• You have significant experience MB-700 Exam Readiness Zone Work with the FastTrack team on
as a Dynamics 365 Finance and an implementation, and you may
Operations apps functional Take a practice exam be invited to become a FastTrack
consultant, developer, or Self-paced training recognized solution architect.
Microsoft Official
solution architect. Microsoft Learn Practice Test MB-700
OR
Skills measured:
• You’re responsible for successful Instructor-led training
design, implementation, Course MB-700T00: Microsoft • Identify solution requirements Microsoft Certified:
deployment, and adoption of an Dynamics 365: Finance and Dynamics 365: Finance and
overall technology solution in • Design solution components Operations Apps Solution
Operations Apps Solution Architect
your organization. • Define solution testing and Architect Expert
management strategies The solution architect for Dynamics
365 finance and operations apps is
a trusted advisor who provides
information technology solutions to
meet business needs.

Additional resources Products featured

Microsoft Docs • Dynamics 365 Supply Chain Management
• Dynamics 365 Finance
Not right for you? Browse all Microsoft Dynamics 365 certifications Learning Catalog • Dynamics 365 Supply Chain Management,
• Dynamics 365 Commerce
Manufacturing

Watch the certifications overview video

Resources Microsoft Learn Practice Assessments on Certification poster
Microsoft.com/Learn Microsoft Learn
aka.ms/BusAppsTrainCertPoster
https://aka.ms/practiceassessments

Microsoft Learning Partners Microsoft Learn support Certification support

aka.ms/LearningPartners aka.ms/LearnFAQ aka.ms/CertificationSupport

Stay connected

Microsoft Learn Newsletter Microsoft Learn Tech Microsoft Learn Blog

aka.ms/LearnNewsletter Community
aka.ms/MicrosoftLearnBlog
aka.ms/LearnTechCommunity

Twitter LinkedIn
Microsoft Learn on Twitter Microsoft Learn on LinkedIn
© Copyright Microsoft Corporation. All rights reserved.