Project Report

(Submitted for the Degree of B. Com. Honours in Accounting & Finance/

Marketing/……under the University of Calcutta)

Title of the Project

A CASE STUDY ON TANISHQ AND ITS DIGITAL MARKETING
STRATEGY

Submitted by
Name of the Candidate: ANUSHKA MANNA

CU Registration No: 432-1212-0562-20

CU ROLL NO: 201432-11-0033

Name of the College: NARASINHA DUTT COLLEGE

College Roll No: 20E-COMA-004

Supervised by
Name of the Supervisor: DEBLINA DAS

Name of the College: NARASINHA DUTT COLLEGE

Month & Year of Submission

JUNE,2023

01
 ACKNOWLEDGEMENT

It is a matter of great pleasure to present this project on “A CASE STUDY ON

TANISHQ AND ITS DIGITAL MARKETING STRATEGY”.
I take this opportunity to thank our respected Principal Dr. Soma
Bandyopadhyay for giving me an opportunity to work on this field.
I am grateful to our respected Section-In-Charge Prof. Sabyasachi
Mukhopadhyay without whom this project would not have been successful.
I am very thankful to my Supervisor Prof. Deblina Das for her full support in
completing this project work.
Finally, I am grateful to acknowledge my family and friends and all the
teachers who filled the questionnaire providing me full support and
coordination without which this project wouldn’t be possible.

Name of Student

ANUSHKA MANNA

02
 Annexure- IA

Supervisor's Certificate

This is to certify that Miss. Anushka Manna, a student of B.Com Honours in

Accounting & Finance of Narasinha Dutt College under the University of
Calcutta has worked under my supervision and guidance for her Project Work
and prepared a Project Report with the title “A CASE STUDY ON TANISHQ AND
ITS DIGITAL MARKETING STRATEGY”.

The Project report, which she is submitting, is her genuine and original work
to the best of my knowledge.

Signature:

Place: Name: Prof. Deblina Das

Date: Designation: SACT

Name of the College : Narasinha Dutt College

03
 Annexure- IB

Student's Declaration

I hereby declare that the Project Work with the title (in block letters) “A CASE
STUDY ON TANISHQ AND ITS DIGITAL MARKETING STRATEGY”. Submitted by
me for the partial fulfillment of the degree of B.Com. Honours in Accounting
& Finance under the University of Calcutta is my original work and has not
been submitted earlier to any other University / Institution for the fulfillment
of the requirement for any course of study.
I also declare that no chapter of this manuscript in whole or in part has been
incorporated in this report from any earlier work done by others or by me.
However, extracts of any literature which has been used for this report has
been duly acknowledged providing details of such literature in the references.

Place :

Date :
Signature :

Name : Anushka Manna

Address : 37 sri kishan vakat lane, Kadamtala, Howrah - 711101

C.U. Registration No: 432-1212-0562-20

C.U. Roll No: 201432-11-0033

04
 Executive Summary

An Indian Brand, which can make big in the global market, is Tanishq from Tata
Group of Industries. Tanishq is India’s largest, most desirable and fastest growing
jewellery brand in India. Tanishq today is India most aspiration fine jewellery brand with
an exquisite range of gold jewellery studded with diamonds or colored gems and a wide
range of equally spectacular jewellery in 22kt pure gold. Exquisite platinum jewellery
and designer silverware is also part of the product range.

Thought they faced with many difficulty in the early stages they for about six
years they then came with up with good strategies . The Tanishq strategy for the coming
couple of years relies on two things increasing penetration in the domestic markets and
going abroad in order to diversify it’s revenue portfolio.
Their main core competency is in designing a wide range of products. They were
the first to come up with the idea of karat meter, which proves the quality of the Gold, to
win the trust of the customer.
Tanishq has been successful in part because of its strong marketing strategy.
The company has tailor-made its marketing strategy to appeal to different segments of
the market. We will be discussing the various aspects of Tanishq’s marketing strategy
in this detailed digital marketing case study of Tanishq.
Here are some of the most effective digital marketing techniques:
 Paid Search Advertising. This could be anything from media buys to display ads. ...
 Email Marketing. ...
 Search Engine Optimization (SEO) ...
 Social Media Marketing. ...
 Video Marketing.3
The strategy of Tanishq 19 = 22
It would, in a sense, reverse matters for customers through the 'Impure to Pure'
scheme. Tanishq offered to exchange old jewellery for new 22-carat ones. Harish Bhat
explains that the scheme was called 19=22. Women could bring in their gold jewellery and test
it on the Karat meter.

05
 TABLE OF CONTENTS
CHAPTERS PAGE NUMBER
1 INTRODUCTION
• BACKGROUND OF STUDY
• OBJECTIVE OF STUDY
• NEED FOR THE STUDY
• LITERATURE REVIEW
• RESEARCH METHODOLOGY
• LIMITATION OF STUDY
• CHAPTER PLANNING

06
INTRODUCTION
 Tanishq is India’s largest, most desirable and fastest growing jewellery
brand in India. Started in 1995, Tanishq is the jewellery business group of Titan
Industry Limited. Promoted by the Tata group. India’s most respected and widely
diversified business conglomerate.
This year marks a decade of successful innings for Tanishq. With a retail
sales of 1200 crores last year and gunning for 2000 crores this year, Tanishq has
arrived in the Indian jewelry market. It is a story of a successful Indian enterprise,
which has delivered value to its customers and shareholders in a complex
category, marked by its completely localized front end as well as back end.
Tanishq has set up production and sourcing bases with through research
of the jewelry crafts of India. Jewelry at Tanishq is crafted in one of the world’s
most modern factories. The factory complies with all labour and environmental
standards. Located at Hosur, Tamil Nadu, the 1,35,000 sq. ft. factory is equipped
with the latest and most modern machinery and equipment. Every product at
Tanishq is painstakingly
crafted to perfection.
Diligent care and quality
processes ensure that the
Tanishq finish is
unmatched by any other
jeweller in the country.
Tanishq
challenged the age-old
jeweller’s word with TATA's guaranteed purity. It exploded the market with facts
about rampant impurity across India. It introduced technology backed challenge
in a category completely governed by individual trust. Tanishq introduced
innovations like Karat-meter, the only destructive means to check the purity of
gold.
Tanishq also introduced professional retailing in the disorganized
Indian jewellery bazaar, where women can shop with comfort and peace, without
worrying about the purity of the jewelry they are buying as well as select from
the best jewelry collections available in the Indian market.

07
Tanishq today is India’s most aspirational fine jewelry brand with 91
stores in 64 cities, with an exquisite range of gold jewelry studded with diamonds
or coloured gems and a wide range of equally spectacular jewelry in 22kt pure
gold. Exquisite platinum jewelry is also part of the product range.
Jewellery is one of the last great commodity frontiers in India, it has
remained so because this market is very fragmented, very unorganized. Tanishq
has successfully taken on the challenge of transforming this frontier into a
reliable consumer space by bringing to it all the virtues and benefits that branding
offers.
- Harish Bhat , CEO , Tanishq.
In a market that has traditionally been dominated by family jeweller’s, it
took the entry of Tanishq. India’s largest, most desirable and fastest growing
jeweller brand from the house of Titan in 1995, to give Indians access to a
product whose promise
was truly as good as
gold.
Tanishq's
appeal lies in the
wealth of its designs
and purity of gold. It
has won the trust
and admiration of
customers and
created a unique
position for itself in
the marketplace.
The association with Bollywood blockbusters likes “Paheli” and “Jodha
Akbar” and the 2003 Miss India beauty pagent have enhanced the brand’s appeal,
lending it an aura of elegance and grandeur. Tanishq stands out as a brand that
abides by values of trust worthiness, credibility and respect. The power of Brand
was further enhanced with the introduction of karat-meters a tool that helped
customers gauge the quality of their gold in every Tanishq outlet.
By introducing revolutionary, innovative designs in a market that
worships tradition, the brand created its own tradition of retail success. Yet
Tanishq is more than just a jewellery retailer. It stands for reassurances of quality
and ethics.
 08

TAN + ISHQ = BODY + LOVE

The essence of this name is derived from the Urdu language, a Persian
Arabic from of dialect.
The reason behind electing this unique name for this company is the fact
that women and men alike had realized the magnificence of the human anatomy
since time immemorial. Beautifying the human body was a primary part of the
daily routine, which took several hours of intense care. Though today things have
changed drastically, and time very precious to one and all, nonetheless beauty
remains a primary
concern in the day
to day activities
of every man and
women.

Consequently, the name Tanishq is synonymous to love for your body

where Tan signifies the body and ishq signifies love.
Tanishq’s marketing strategy aids the brand’s/competitive company’s
positioning in the market and achievement of its business goals and objectives.
Tanishq’s marketing strategy uses the marketing mix framework, which
incorporates the 4Ps, to analyse the brand (Product, Price, Place, Promotion).
Product innovation, price strategy, and promotion planning are just a few
examples of marketing strategies. These Tanishq marketing mix-based business
techniques aid the brand’s success.
09
 LAUNCHING OF TANISHQ
Titan launched Tanishq in 1995, India’s largest, most desirable and
fastest growing jewellery brand in India. Diligent care and quality processes
ensure that the Tanishq finish is unmatched by any other jeweler in the country.
In its early days, Tanishq was positioned as an international jewellery
brand for the Indian elite. This meant it catered to a niche market.
Moreover, it’s Italian designs in 18 carat, mostly studded jewellery did
not go down well with the traditional Indian women, used as she was to 22 carat
jewellery. Abandoning its westernized look. Tanishq's designers chose to work
on a fusion of contemporary and traditional Indian motifs.
PRODUCT
The Tanishq portfolio
comprises a wide range of jewellery,
including 18 carat studded products,
22 carat plain gold products,
silverware and coins. Tanishq is the
first brand in the jewellery category to
introduce collections designed
exclusively for the modern Indian
women, especially working women.
Among the Tanishq collections that
have caught the imaginations of
consumers is Aria, which draws
inspiration from the traditional seven
stone jewellery that Indian women
have worn for over 100 years. Aria added a contemporary element to the
traditional setting of the seven stone cluster by using diamonds of different
shapes and sizes. The use of rhodium plating alongside the yellow gold gives this
product a unique look, modern as well as traditional.
Among the Tanishq collections that have caught the imaginations of
consumers is Aria, which draws inspiration from the traditional seven stone
jewellery that Indian women have worn for over 100 years. Aria added a
contemporary element to the traditional setting of the seven stone cluster by using
diamonds of different shapes and sizes. The use of rhodium plating alongside the
yellow gold gives this product a unique look, modern as well as traditional.
10
RECENT DEVELOPMENT
Tanishq has veered away from the high end French look that it started out
with to jewellery that is design differentiated and yet wearable. This shift in its
design ethos has helped make the brands product more accessible to Indian
women.
The Tanishq of today has little to do with conspicuous consumption and
much to do with meeting the aspirations and emotional needs of consumers.
Tanishq's retail boutiques are temples for the brand and are used as a
platform for celebration, be it the launch of a new collection, a new marketing
promotion or a festival. This gives Tanishq outlets a unique appeal and
consumers an opportunity to heighten their shopping experience. The launch of
new collection such as Dancing Diamonds, Ethics Gold, Paisley, Dewdrops and
Avataar has enabled Tanishq to establish itself as a frontrunner in the fashion
jewelry scene.
One of Tanishq's more innovative ideas is to offer special schemes during
various festivals. Given India’s diversity, this is never a one size fits all initiative;
rather, it means having different promotions at different times of the year in
different parts of the country. So, whether it is Varalakshmi Puja in Andhra
Pradesh, Durga Puja in Bengal, Onam in Kerala or Karva Chauth in the North,
the brand celebrates it with its consumers in the right cultural spirit.
PROMOTION
Tanishq has deliberately moved away from mass media advertising and
focused on store promotions to make the brand more accessible to consumers.
This has been done to correct the consumer perception that the brand is highly
priced and only meant for the rich and the famous. This approach has also ensured
that Tanishq’s promotional approach is product led. Promotions are organized
from time to time to activate the market. These events reinforce the image of
Tanishq as a trusted leader. The ‘Impure to Pure Exchange’ offer is an example of
one such activation based promotional campaign. Under this scheme, jewellery
buyers could exchange their impure jewellery of any ‘carat age’ for Tabitha’s 22
carat jewellery. During the promotion it offered to value consumers old gold
jewellery of 17 carat and above on Tanishq’s Karat-meters.

11
 Another consumer loyalty programme that has been initiated by Tanishq
is called the Golden Harvest Saving Scheme, which offer buyers the benefit of
getting more jewellery than what they have paid for. The scheme allows
consumers to plan future purchases in advance and pay for them in easy
instalments. Consumers can choose from two plans a 12 month annual plan and an
18 month extended plan (the monthly installment can be for any amount upwards
of Rs 500). Tanishq contributes 60% of the last monthly instalment in the annual
plan and 130% of the last monthly instalment in the extended plan, both of which
are part of the final price that the consumer pays for the product.

BRAND VALUES
In sync with the Tata brand values, Tanishq is synonymous with trust and
purity in a category that is fraught with questionable practices.
Being a member of the Tata family has meant that it can leverage the
group's well earned reputation for ethics and values in a business where such
attributes are critical to win the trust of consumers. Tanishq consumers can afford
to take issues such as purity for granted, and they know they can depend upon the
brand to deliver quality product’s all the time. The brands winning virtues in
design and overall quality have shaped a class of discerning buyers who seek the
best in jewellery products.
Leadership and innovation are two of the other brand features that
Tanishq is consistently identified with. These values have helped the brand bond
with its consumers like no other Indian jewellery retailer.

BRAND AUDIT
A brand audit is effectively a health check of the brand to identify and
address problems areas with a net result of helping you turn things around and
grow your bottom line. Brands are like living entities with life cycles. They start
with much excitement and promise, grow and then eventually plateau. It’s at this
mature stage of evolvement when they potentially start to lose relevance as
customers move on to the latest hot new thing. A brand audit health check helps
you monitor this cycle so you keep your brand fresh and relevant and know when
to reinvigorate or revitalize before sales start to slip. A brand audit also enables
you to identify new areas for innovation and growth.
 12
Steps For Conducting BRAND AUDIT
● Create a framework
● Question your customers
● Review your web analytics
● Review social data
● Review sales data
● Look at your competitors
● Take action and monitor results

INDUSTRY PROFILE
India’s gems and jewellery sector is one of the largest in the world
contributing 29 percent to the global jewellery consumption. The market size of
the sector is about US$ 75 billion as of 2018 and is estimated to reach US$ 100
billion by 2025. The sector is home to more than 300,000 gems and jewellery
players, contributes about 7 percent to India’s Gross Domestic Product (GDP)
and employes over 4.64 million employees.
India’s gems and jewellery sector contributes about 15 percent to India’s
total merchandise exports. The overall net exports of gems and jewellery stood at
US$ 32.71 billion during FY18 registering a compound annual growth rate
(CAGR) of 5.83 percent over FY05; whereas gems and jewellery imports
increased at a CAGR of 7.97% from US$ 11.63 billion in FY05 to US$ 31.52
billion in FY18. India is the world’s largest centre for cut and polished diamonds
in the world and exports 75% of the world’s polished diamonds. Today 14 out of
15 diamonds sold in the world are either polished or cut in India. India exported
US$ 21.95 billion worth of cut and polished diamonds in April 2018 February
2019.
India is the largest consumer of gold in the world. Rising middle class
population and increasing income levels are the key drivers for the demand of
gold and other jewellery in India. Gold demand in India rose 11% year on year to
523.93 tonnes during January to September 2018. Also, the Government of India
has permitted 100% Foreign Direct Investment (FDI) in the sector under the
automatic route. As of January 2018, the Reserve Bank of India (RBI) has
 13
increased the scope of the gold monetization scheme by allowing charitable
institution and government entities to deposit gold, which is expected to boost
deposit over the coming months. The Bureau of Indian Standards (BIS) has
revised the standard on gold hallmarking in India from January 2018, to include a
BIS mark, purity in carat and fitness as well as the units identification and the
jeweller’s identification mark on gold jewellery. The move is aimed at ensuring a
quality check on gold jewellery.
MARKET RESEARCH
Market research is the process of systematically gathering, recording and
analyzing data and information about customers, competitor’s and the market.
It’s uses include to help create a business plan, launch a new product or service,
fine tune existing products and services, and expand into new markets. Market
research can be used to determine which portion of the population will purchase a
product/service, based on variables like age, gender, location and income level.
Market research is generally either primary or secondary. In secondary
research, the company uses information compiled from other sources that appears
applicable to a new or existing product. The advantages of secondary research are
that it is relatively cheap and easily accessible. Disadvantages of secondary
research are the data used can be biased and is difficult to validate. Primary
market research involves testing such as focus groups, surveys, field tests,
interview or observation, conducted or tailored specifically to that product.
MARKET RESEARCH FOR BUSINESS PLANNING & GROWTH
Market research is for discovering what people want, need, or believe. It
can also involve discovering how they act. Once that research is complete it can
be used to determine how to market your specific product.
For the growth and planning of a business there are a few things that are
Important;

MARKET INFORMATION

Market information is making known the prices of the different

commodities in the market, the supply and the demand. Information about the
markets can be obtained in several different varieties and formats.
 14
MARKET SEGMENTATION
Market segmentation is the division of the market or population into
subgroups with similar motivations. Widely used bases for segmenting include
geographic differences, personality difference, demographic differences, use of
product differences and psychographic differences.

MARKET TRENDS

The upwards or downward movements of a market, during a period of

time. The market size is more difficult to estimate if you are starting with
something completely new. In this case, you will have to derive the figures from
the number of potential customers or customer segments.
But besides information about the targets market you also need
information about your competitors, your customers, products etc.
A few techniques are:
● Customer analysis
● Choice Modelling
● Competitor analysis
● Risk analysis
● Product research
● Advertising research
PRODUCT LINE & THE COLLECTIONS PRODUCT LINE:

TANISHQ DIAMONDS :
The sparkle of diamonds has always attracted the human eye. Finding your
perfect piece of diamond jewelry is an exhilarating and unique experience. As with any
significant purchase, it is important that you make an educated decision.

Cut and crafted with utmost care, Tanishq diamonds come with a certificate of
authenticity, stating the cartage, court and clarity of the stone, to enable you to know
exactly what you are paying for.
 15
No gemstone expresses
human emotions more
powerfully than a diamond and
Tanishq transforms these
precious stones into
breathtaking masterpieces, each
unique and splendid in design.
When it comes to diamonds at
Tanishq you will be spoilt for
choice from many collections
we have to offer.

TANISHQ GOLD :
From the traditional
harams, mangalsutras and
thali to the more fashionable
earrings, chains bracelets and
rings, there is a lot to choose
from at Tanishq.
In India Gold has always
been associated with security
and is the most valuable form
of investment. However, it
has been observed that
consumer is an easy target to
several malpractices like under karat age, under valuation of the gold sold and unfair
buy back policies due to the lack of awareness about these issues. Tanishq propagates
ethical practices not only by assuring the customer purity and selling policies, but also
fair policies to the ‘karigar’ who craft the jewelry.

16
 Tanishq's designs in pure 22k gold are not only unique, expressing the wearers
individuality but each piece is subject to the intricate process of design, crafting and
stone setting with stringent quality standards at every point. At Tanishq, we cater to
every occasion. Our collections in gold abound from the grandiose wedding collection to
exotic ‘kundan’ and ‘polki’, from the stunning ‘Aarka’ collections to the exclusive
‘Nakashi’ work. We ensure that we have something for everyone with our baby range, 9
to 5 for the working woman and high fashion, mens wear, teens collection and regional
specific designs.

TANISHQ PLATINUM :
Metal at its best and pure.
Platinum's purity endows it with a brilliant white luster. This helps to reflect the
true radiance of diamonds. Because it is generally 95% pure (18 karat gold is 75% pure)
, platinum jewellery does not fade or tarnish and keeps it’s looks for a lifetime.

RARE
Platinum is rare, the coveted treasure of
discerning individuals. There is very little platinum on
this earth and it is found in very few places around the
world. This exquisite metal is 30 times rares than gold.
Platinum’s rarity makes it exclusive and distinctive – a
celebration of your individuality.
ETERNAL Platinum jewellery is the perfect
choice for a lifetime of everyday wear. Platinum does not wear away and holds
precious stones firmly and securely. All precious metals can scratch, and platinum is no
exception. However, the scratch on a platinum piece is merely a displacement of the
metal and none of its volume is lost Some of the world’s most famous gems are set in
platinum, such as the Kohinoor diamond, part of the british crown jewels. Platinum and
white Gold are distinctly different materials and must not be confused. Platinum is a
metallic element while White Gold alloy, which gets its White Colour due to palladium
or nickel.
Tanishq's platinum represents excellent value for money. The price may be
higher than a similar item in gold but platinum is pure, rare, enduring, beautiful,
luxurious, classic, and the perfect host for diamonds; previous qualities that make it
worth paying that little bit extra for.
 17
THE COLLECTION:

THE DIAMOND COLLECTION

No gemstone expresses human emotions more powerfully than a diamond after all, a
diamond is timeless and finding your perfect piece of diamond jewellery is an
exhilarating and unique experience. Cut and crafted with utmost care the diamond
collection renders each piece eternal.

THE WEDDING COLLECTION

The bride blushes; Everyone around smiles; The shenai announces festivity; The priests
chant auspicious promises; she walks demurely; A vision of beauty; Her jewels are
exquisite; Crafted by the best in the land; As pure as the blessings bestowed on her.
THE ZOYA COLLECTION
Intricacy coupled with the simplicity; The magnificence of history interwoven with linear
contemporary; Secrets of the Pharaoh‟s masked with the mystery of the cosmos; oriental art
embellished with Occidental architecture; nature‟s bounty matched with mans ingenuity.
 THE FASHION EARRING COLLECTION

The Fashion earring collection; has a range of over 300 exclusive designs. Keeping in tune
with the raging popularity that earrings currently enjoy, the Tanishq design team has
creted the Fashion earring collection, inspired by the evergreen Jhumkas or Karnaphools
and the trendy Chandelier and delicate Stiletto designs.

THE KUNDAN AND POLKI COLLECTION

Influenced by the mughal era kundan work requires special craftsmanship and a myriad of
stages, each crafted by a different set of highly skilled karigar. Tanishq as a revitaliser of
tradition brings to life techniques and motifs of the period through our exquisite
collections of Kundan and Polki (uncut diamonds). It is difficult for jewellery to ensure the
purity and correct grammage of the product since it involves so many stages.
However, Tanishq ensures the Karatage and net wt of the product.
THE COLOURS OF ROYALTY COLLECTION

Colors of Royalty a range of exquisite studded jewellery, reminiscent of the magical

Victorian era. The collection is inspired by the classic design essence and sensibilities found
in the architecture, fashion, design, drapes and patterns of the Victorian period. Tanishq has
Incorporated the timelessness of these styles into exquisite jewellery designs to present a
collection where fashion and traditiona converge. This line of precious stones and diamond
jewellery in 18k from Tanishq comprises more than 200 pieces and is by far the largest
studded collection launched by us. This exclusive collection was launched at the Ponds
Femina Miss India 2006, where the 25 finalists wore it. The colors of Royalty is a line of
exclusive gems and stone studded jewellery that reflects the grandeur of India‟s rich past
represented through the varied meanings associated with colours in our lives.
 THE MOHAM COLLECTION

The collection comprises designs, motis inspired by nature that have been beautifully
crafted to make them the most desirable possession this season. Mohan is a range of
exclusive ruby studded jewellery that embodies the auspiciousness the color red has in our
lives. Rubies have been associated with prosperity, passion and have been the most coveted
gemstone for many years. It is a must have for a Indian women. This range attempts to
strike a balance between convention and fashion by creating designs suitable for the
progressive Indian woman, rooted in her tradition.

Tanishq has built itself a reputation of bringing innovative designs that suit the needs
of “the ever-changing never- changing” Indian woman. The crowns have been
designed to convey the essence of India through the use of distinctive motis such as
the traditional and auspicious „teeka‟ the Indian touch to the contemporary styling.
Crafted with painstaking detail, each of these crowns convey a story; a story of their
“ORIGIN”. Inspired by interplanetary movements and colors of flora and fauna, these
tiaras are a stunning combination of trillions, baguettes, round brilliant cuts, princess,
pears, and specially cut colored crystals. Each crown weights about 450 GM‟s and
has a special spring mechanism designed to fit perfectly on any size or shape of head.
The inspiration behind each crown is distinct and personifies the
spirit of the title.

MISS Universe: This crown has the perfect cosmic blend of

elements, very like the universe itself. The large red stone, set slightly
on the side, is the symbolic and stylised „teeka‟.

Miss World: The natural essence of this piece is enhanced by the wave like
undulating shape on the base of the crown, sitting snugly on the forehead of the
wearer. And of course the vivid rectangular blue stone that expresses the teeka of
victory, and sets off the batting hues of the sea on the rest of the crown.

Miss Earth: This crown derives its inspiration from the essence of
nature her flora and fauna. Based on the fablous colours and
movement of the peacock and its feathers, this stunning piece is an
intriguing study in harmony and contract.
The jewellery crafted beautifully with jnterspersion of diamond and
colored stones, is an ode to the ecstatic beauty and supreme power
behind every women. The contemporary styling has been brought to
life with sensuous curves, balance, rhythm and symmetry of classic
Indian motifs in an unconventional synthesis. These beautiful and
vibrant gemstones in different shapes, sizes and colors are sprinkled
amongst diamonds to create a symphony that enhances the look of the
stones and adds a dash of color to conventional designs.

Tanishq has translated the timekessness of these designs to a modern context and brought to life a collection
where fashion, design and tradition blend perfectly

TANISHQ FOR YOU

At Tanishq its not just the products, it‟s the experience that matters.
We make sure that we give you the premium quality of not only
product but service as well. Tanishq not only has an exquisite range of
designs to meet all your requirements we also offer the benefits of any
modification or customization on products.
There are host of value added services that you can avail of at Tanishq
like the Golden Harvest Savings Scheme, Gift Voucher purchase,
Exchange of gold and diamonds etc.

Golden Harvest Saving Scheme

Tanishq's “Golden harvest Saving Scheme” is one of the most lucrative
savings schemes, that enables to save each month with Tanishq and
plan for wedding jewellery purchases. Your monthly installments are
safe with us, whereas savings at home could easily get spent. This scheme provides you with
much better returns than other saving options like bank deposits or post office savings schemes. In addition, Tanishq's
special bonus at the end of the scheme period helps you stretch your jewellery budget.

How much money must one invest to enroll in the savings

scheme?
You need to invest only Rs.500/- per month to enroll. You could also
deposit a larger sum, as long as they are in multiples of Rs.500/- You
can choose from two convenient saving scheme options an Annual
plan (12 month installments) and an Extended Plan (18 month
installments).

BONUS:
● 60% of monthly installment in Annual Plan
● 130% of monthly installment in “Extended Plan”

At the end of the scheme period, pick up Tanishq jewellery of your

choice worth the amount deposited plus the BONUS
Installments Bonus for 12 Bonus for 18
Amount (Rs) Months Months scheme

500 scheme
300 650
1000 600 1300
1500 900 1950
2000 1200 2600
Exchange Policy in Tanisha

Exchange your old jewellery for new with Tanishq

Most retailers have a differential buy back or different

rates for selling and buying gold jewellery. At Tanishq, a
single gold rate is maintained for buying or selling gold
jewellery. 8% of the value is deducted for costs involved
with testing, refining and taxes for the jewellery given by
the customer.

When you exchange any Tanishq gold coin with

jewellery, you get the benefit of the current gold rate and
full value exchange without deduction. When you
exchange any other banks gold coin with jewellery there
is a 4% deduction on value. This deduction is made for
handling and transportation costs and for refining the
metal received on exchange.
How are Diamonds exchanged in the market ? How are diamonds exchanged at Tanishq?

Most jewelers exchange jewellery returned to them at the purchase price hence any appreciation in the value of gold and
diamonds are not accounted for.

At Tanishq, when you exchange diamond jewellery purchased from us

it is exchanged for its current value, thus giving you the benefit of any
appreciation that would have taken place in the price of gold or
diamonds.
Gift Vouchers
Gift Vouchers make the perfect gift for friends and family. These are available at all Tanishq showrooms across India and are
also redeemable across the country, Gift vouchers are available in the following denomination Rs. 2501/- , Rs. 500/- ,
Rs.10001/- , Rs.25001/- so now you no longer need to worry about gifting your loved one, something of her choice!

Purity Checks
Purity checks allow lovers of the yellow metal to test the purity of the
gold they already own. Playing a significant role in this is the karat
meter, which is the most scientific measure of purity in the
world. It uses X- rays to give an exact reading of the purity of
gold in just three minutes, giving the consumer an unmatched
benefit when buying or selling gold. It is in fact the most
scientifically proven, non- destructive means of testing the
purity of gold. Due to its excellent precision, X- ray analysis
has been adopted by international agencies as well as by BIS in
India as part of the certificate process used to Hallmark Gold.
Anuttara
You can also become the member of Tanishqs loyalty
programme Anuttara and avail of various discounts and
priveleges.
Tanishq ventured into jewellery retailing in 1996 through exclusive stores, both company owned and franchise
outlets , a concept unique to branded jewellery segment at that time. In just over a decade Tanishq has achieved
several milestones and today is the largest jewellery brand in the country with turnover of Rs. 1250 crores in the
last fiscal. This success of Tanishq is a result of an exclusive blend of exquisite designs, trust and reliability,
innovation, highly focused communication strategy and innovative retail strategy.

Innovation have been the hallmark of Tanishq all these years.

Tanishq has constantly formulated an innovation product
strategy this journey in line with the evolving consumer tastes.
Tanishq design studio has created exquisite and varied
collections like fashion earrings, everyday, high-end Zoya
Collection among others aimed at distinctive consumer
segments. Similarly Tanishq has undertaken several unique
retail initiatives keeping in mind the customer demand for a
world class shopping experience. As such tanishq retail identity
has evolvedover the years to offer large format and concept stores that reflect the brands philosophy of
being “Revitaliser of Tradition” .

Tanishq is the first and only jewellery brand to have organized

mass jewellery retail chains across the country. As
our company expands, more and more people will be able to
share our mindset. Brand Tanishq is for every Indian women; it
is at all times keyed in to their ever changing demands, moods
and tastes. It conveys a feeling of self confidence and
individualism that characterizes the Indian women. The offerings are in tune with
fashion and yet do not lose touch with tradition
 ALL THAT GLITTERS IS NOT GOLD
Branded jewellery players will continue to face lot of competition from local jewellers. In order to gain market
share, they will have to come up with designs that customer want and win the trust and confidence of consumers
by hall marking and demonstrating the purity of the gold used by them.

To compete with traditional players, branded players must also

find some way to differentiate themselves. While the success of
a particular brand will depend on diffetentiation, afford ability
and quality will be a key element in sustaining a brand. In
addition, branded players require focused advertising and astute
sales manship to compete with tradicional jewellery.
Besides the major brands Tanishq , Carbon, Oyzterbsy, Gili and
Trendsmith several regional players have opened branches to
leverage the trust and reputation that they have built up over the
years. This is going to add to the competition in the branded jewellery players in India
focused on yellow gold, only a few of them experimented with pink and white forms of gold. Some of the players
also used diamonds and pratibimb, which appear to have a good future in the Indian jewellery market.

FINANCE RESEARCH
The finance department is lifeblood of organization. The main role of finance department is supporting
manufacturing is that they process the purchase orders, release payments to the suppliers.

The main source of income is through sales collection, inter

corporate deposits and other short term loans.
Besides these, disbursement of salaries to the employees,
reimbursement of travel expenses and other small time
 purchasing activities. They also support manufacturing in
arriving at “Make or Buy” decision.

Product costing is also done here. The product costing is done

by calculation the utilization of machines and other fixed costs.
The costing method that is followed is standard costing method.
2018 – 2019 Financial years:
● Company income crossed Rs 2000 crore mark.
● PBT crossed Rs 100 Crore marks.
● Share price crossed Rs 1000 and market
Capitalization crossed a billion dollars.
BRAND INVENTORY OF TANISHQ
Brand Element

Brand Name : Tanishq

Brand logo : India’s most trusted jewellery
URL : https://www.tanishq.co.in/

Unique selling proposition of Tanisha

Exclusive designs made by the designers of the company

The jewellery is manufactured for south Indian comes from the

manufacturing unit in Hosur.
Pioneer in introducing karat meter for purity.
 SWOT ANALYSIS OF TANISHQ
Brand Strengths

● Purity
● Certificate For Plain Gold
● Quality
● Trust
● Strictly Follows all the rules and regulations Of the
Government

Brand weaknesses
● Limited global presence
● Tough competition from other jewellery brands
● Escalated gold cost lower margin
● Brand Opportunity
● Global penetration in other countries
● Acquisition of smaller businesses to increase brand
Position and reach

● Tie ups with corporate and business partners

Brand Threats
● Economic fluctuations mean people decrease their
Spending

● Government policies, taxes etc also affects the

Premium jewellery segment

● Trends change quickly, hence innovations and R and D Are

investment.
● Target Market Of Tanisha
● Tanisha target both men and women of different ages
They have collections for both men and women for Different occasion

● Tanishq have exclusively holds jewellery collection For

men called Aveer in order to attract men as well.

● Brand Positioning OF Tanishq

● The brand position itself as the leader of purity and Trust
of jewellery among customers.
● It had wide and exclusive range of collections.
● Provides certificate of authenticity
Most ethical in nature
 Brand Communication
● TV advertisement featuring Deepika Padukone As
brand ambassador
● Pamphlets, invitation to all customers in that locality
● Text messages and online advertisements
● The brand follows both traditional and modern methods Of communication to interact with the customers.
●Challenges Of The Brand
●Every design created has a valid period of 180 days and If the
jewellery is sold within those days the jewellery Will be melted
and the design will not be available In the
stores.
●The value for the jewellery is fixed and cannot be
Reduced like other stores which results in losing Some
customers.

●Consumer Perception About The Brand