PERFOMANCE
MANAGEMENT
HRM 544 | BA2434C | GROUP 4
Veri Natural Company
PREPARED FOR
PROF MADYA DR. RAMESH A/L KRISHNAN
OUR TEAMS
Rasyiqatul Athirah Nurul Syaeerah Ayuni Nurul Batrisyia Nurul Aliah Syafiqah
2021459812 2021652908 2021861888 2021867946
HRM544
CONTENT
1 Introduction
2 Organization Policies
3 Performance Management Process
4 Human Resources Procedures
5 Conclusion
6 Evidence Interview
Veri Natural is one of the personal care companies based in
Kuala Lumpur, owned by two young entrepreneurs which are
COMPANY Syaiful Afzal and Saifullah.
It started back when in 2016, Syaiful and Saifullah finally
PROFILE decided to produce a natural deodorant and challenge
themselves to create a problem solving product. So, they
started off with research for good natural ingredients and
started making a hundred batches until one fine day, they
finally settled for the current recipe that they called Veri
Natural.
The idea of brand name, Veri Natural was came out by Syaiful
itself. They initially really want to for a brand name starts with
alphabet V and after few weeks, Syaiful finally found the word
Veri.By opening this business, they can help people to reduce
the amount of chemical usage in daily personal care.
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COMPANY
PROFILE
"To be recognized as the company that offers 100% natural
VISIONS ingredient scent and flavour features that express the unique
character of every individual, every place, and every experience."
"To offer the flavours features that sustain the values and
MISSIONS
lifestyle of every man and every women in every continent."
"No body odors, If not we will refund."
GOALS
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STRATEGIC
ROLE
Understand the customer
Product Development experience
Bring a product from being a concept through Arranges their employees to training in
to reach the market that add to business order to help them to understand what the
revenues customer is going through and to ensure
the humility
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COMPANY
STRUCTURE
Every major business function, such as consumer
FUNCTION BASED
business, has it own group or team, as well as a senior
GROUPS
manager.
GLOBAL HIERARCHICAL Expressed by the online team in terms of a multinational
STRUCTURE system of vertical lines of command and authority.
Represent marketing department, research
GEOGRAPHICAL department and warehouse department that lead to
DIVISION duplicate the activities in the organisational structure.
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VERI NATURAL
POLICIES ON GENERAL
HUMAN RESOURCE
MANAGEMENT
Organizational policies are rules and regulations
employees must follow to keep business running
smoothly.
To protect the business from legal risk and warn
employees not to do certain things.
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VERI NATURAL POLICIES ON
HUMAN RESOURCE MANAGEMENT
Ensuring the financial statements are a reliable
Effective Audit and Risk sources of information.
Management Establish a sound risk management framework and
internal controls system.
Skills and experience provide the strength that is
Board Leadership and
needed in order to lead the company meet its
its Effectiveness
objectives.
Feedback on career and Contribute directly in order to monitor goals and to
performance frequently monitoring employee.
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VERI NATURAL POLICIES ON
HUMAN RESOURCE MANAGEMENT
Ensure goals objectives, established and
Line Managers lead and successfully achieved.
HR give annually Identify good performance and reward the
feedback employee. Meanwhile, bad performance is
addressed efficiently and properly.
Implement literacy training.
Constant training
Particularly for new equipment operators.
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PERFORMANCE MANAGEMENT PROCESS
A continuous process of identifying, measuring, and developing the performance of individuals and
teams and aligning performance with the strategic goals of the organization. (Herman Arguinis, 2014)
Performance Performance
Prerequisites
Planning Execution
Performance Performance Performance
Renewal &
Assessment Review Recontracting
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PREREQUISITES
Have a meeting with their employees to share
Mission & Strategic Goals
and recall the company's vision
Job descriptions are provided regarding the
Job
tasks carried out
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PERFORMANCE
PLANNING
Set performance expectations and goals that they agreen upon by
conducting a meeting for discussion.
Results What need to be done
Behaviors How they do their job to achieve the set goals
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PERFORMANCE
EXECUTION
Employee has responsibility and ownership of this process in order to
give desirable outcomes and behaviors.
Communicate with managers or supervisor
Employees
Ask for feedback
Give feedbacks to employees
Managers
Recognize the good behaviors and performance
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PERFORMANCE
ASSESSMENT
Evaluating performance through performance appraisal form which
include :
Self-appraisal Managers' Feedback
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PERFORMANCE
REVIEW
Conducting appraisal meeting
Employee and manager meet by Review of the past, the present
one-on-one and the future
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PERFORMANCE
RENEWAL &
RECONTRACTING
Using insights and information from previous steps of
performance management
Veri Natural make use of previous performance assessment data
to make improvement
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HUMAN RESOURCES
POLICIES & PROCEDURES
Ensure that employees carry out their job
The primary goal of
responsibilities in accordance with rules and
HR policies and policies, and proper standards must be
procedures is to recognized within the working environment.
create a working
environment in
which employees Consult these documents on a regular basis
can receive support before developing procedures and orders.
and assistance in
developing self-
esteem and self- Obtain the details needed to effectively
confidence. implement organizational policies and
procedures by reading these documents.
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HUMAN RESOURCES
POLICIES & PROCEDURES
HR Policies HR Procedures
Formal rules and guidelines Step-by-step instructions that
that businesses put in place specify what actions should be
to manage their employees. taken to comply with these
policies.
Often take the form of
standard operating procedure
(SOP) documents.
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HR
POLICIES
Employee Conduct, Attendance
and Punctuality
Employees need to be scheduled to work in their
required work timings.
Safety and Health
Employees must be in good health in order to perform
their job duties properly.
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HR
POLICIES
Meals and Breaks
Have one hour for lunch
A ten-minute break after three to four hours of work.
Leave and Time off Benefits
When employees require time off, it must be done
in accordance with policies.
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HR
PROCEDURES
Recruitment and Selection
Must consider educational qualifications, skills,
abilities, demographic factors, and so on.
Illegal to discriminate against individuals based
on factors such as caste, creed, race, ethnicity,
religion, gender, and socioeconomic background.
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HR
PROCEDURES
Training and Development
Appropriate teaching-learning methods,
teaching-learning materials, and instructional
strategies must be used.
The trainers are well-qualified, competent, and
use appropriate instructional strategies.
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HR
PROCEDURES
Performance Appraisal
The key factors are absenteeism, workload,
efficiency, resourcefulness, conscientiousness,
and so on.
it helps with recognizing limitations and
making improvements.
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HR
PROCEDURES
Work Management
The employer is required to provide
appropriate information to the workforce
regarding job duties.
Supervisors' primary responsibility is to guide
their teams in the right direction.
Employees must stimulate their mindsets
toward work and gain a thorough
understanding of work management policies.
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CONCLUSION
Performance management system is a key factor
that determines whether an organization can
effectively manage its human resources and talent
Procedure in performance management guideline
held this company create such a smooth
performance management system
Veri Natural’s human resource management
practices help build such a strong nurturing culture,
creativity and help to sustain the development of
the organization.
Management must manage the performance of
employees so that they can meet the requirements
and goals of the organization.
EVIDENCE
Interview session with
Veri Natural's HR Team
through Google Meet
EVIDENCE
The founders of Veri
Natural, Mr. Syaiful and
Mr. Saifullah
EVIDENCE
We got gifts of
appreciation from
Veri Natural
EVIDENCE
Permission for interview is
granted from HEA of
UITM Bandaraya Melaka
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