Ai

Abhinav Chatterjee is a class 10 student writing an artifical intelligence report on how AI is used in service-oriented businesses in Kerala and Chhattisgarh, India. The document discusses how AI has been deployed in many sectors and ways, and highlights examples of AI use cases in service industries like identifying customer needs, planning, and delivering products/services. It provides specific examples of AI chatbots and algorithms being used by companies in Kochi, Kerala and Chhattisgarh for services like food ordering, customer service, financial assessments, and more. Common service businesses that use AI in both regions include food delivery apps like Zomato and Swiggy.

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Name – Abhinav Chatterjee

Class – X/A
Subject - Artificial intelligence
Topic - Ai technology in the field of
service - oriented business of
Kerala and Chhattisgarh
AI in service industry

Artificial intelligence (AI) has been increasingly deployed in various sectors

and numerous ways. This detailed overview will highlight the multiple uses
of AI in service industry applications. It can sometimes take a while for
company decision-makers to figure out the most appropriate ways to rely on
AI. However, the best course of action is often to see what peers do when
deploying AI for service-oriented applications.
What are the processes of a service business ?

The service process begins with

identifying customer needs and ends
with the customer's satisfaction. It
includes all the steps in between,
such as planning, designing,
producing, shipping, and delivering
the finished product or service, and
then after-sales support and
feedback
Some example of service business :-

• Transportation
• cleaning
• traveling
• hospitality
• maintenance
• consulting
In Kerala :- Kochi: A city in kerala the emergence of Artificial intelligence has started
to revolution various fields, using computers and machines to overcome
limitations.
Many entrepreneurs, including those from Kerala, have adopted innovative
ideas to use AI to cater to various services. Chatveda, based in Kochi and
founded by Keralites Abid Omar and Nikesh Ghosh, focuses on creating
custom AI chatbots that provide lead generation and broadcast message
services to services to enable business growth.
The whole world riding high on the AI tide and India emerging as a
prominent player on the global level, India’s states are also upping their
game when it comes to AI adoption, integration, and enablement. Among
the prominent names in such a list of India’s states, Kerala is sure to grab
a preferred slot. With initiatives as diverse as AI startups and AI awareness
being helmed, and issues as diverse as education and healthcare being
addressed.
In Chhattisgarh :- Some company in (C.G) uses (AI) chatbot for food order as AI
chatbot could give menu recommendations, answer customers’
questions or help them make dinner reservations. Then, people
working at the restaurant can devote more time to assisting
customers face-to-face or engaging in other duties. AI chatbots can’t
respond correctly to every query. But they often work well for the
things people ask most often. Also many financial services company
uses (AI) as, Consider if someone applies for a loan or credit card.
Algorithms can assess data from various sources and evaluate the
aspects that could make an applicant more or less risky for a bank
or other financial institution. AI solutions can also work well to help
customers plan their financial futures. If they enter details such as
when they hope to retire and how much they have saved for
retirement , and many more like this.
Some common example of service
business of both Kerala and
Chhattisgarh