3 CEQS Assessment (No Questions Provided 37th Question For General Satisfaction Is Here Though!)
3 CEQS Assessment (No Questions Provided 37th Question For General Satisfaction Is Here Though!)
WEB PAPER
Abstract
Background: Students in higher education may adopt different approaches to studying, depending upon their perceptions of
the academic quality of their courses and programmes, and both are likely to depend upon the nature of the curricula to which
they are exposed.
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Aims: Perceptions of quality and approaches to studying were investigated in students taking pre-registration programmes in
a school of health professions. Two of the programmes were 3-year undergraduate programmes with subject-based curricula,
and two were 2-year entry-level masters programmes with problem-based curricula.
Method: The Course Experience Questionnaire (CEQ) and the Revised Approaches to Studying Inventory (RASI) were
administered to the students within a single survey. Their teachers were also surveyed with regard to their beliefs and intentions
about teaching.
Results: The teachers on the two kinds of programme exhibited similar beliefs and intentions about teaching. However,
the students on the masters programmes produced higher ratings than did the students on the undergraduate programmes with
regard to the appropriateness of their assessment, the acquisition of generic skills and the emphasis on student independence.
For personal use only.
The students on the masters programmes were also more likely to show a deep approach to studying and less likely to show
a surface approach to studying than were the students on the undergraduate programmes.
Conclusions: The CEQ and the RASI provide complementary evidence for use in research, in quality assurance and in quality
enhancement. In comparison with subject-based curricula, problem-based curricula seem to enhance students’ perceptions of their
programmes and the quality of their learning.
Correspondence: Professor John T. E. Richardson, Institute of Educational Technology, The Open University, Walton Hall, Milton Keynes MK7 6AA,
United Kingdom. Tel: þ44 1908 858014; fax: þ44 1908 654173; email: [email protected]
Table 1. Defining items of the original scales in the Course Table 2. Subscales contained in the Revised Approaches to
Experience Questionnaire. Studying Inventory.
Good teaching Teaching staff here normally give helpful Seeking meaning Organised studying Lack of purpose
feedback on how you are going.
Clear goals and You usually have a clear idea of where you’re Relating ideas Time management Unrelated memorising
standards going and what’s expected of you in this Use of evidence Alertness to assessment Syllabus-boundness
course. demands
Appropriate workload The sheer volume of work to be got through in Interest in ideas Achieving Fear of failure
this course means you can’t comprehend
it all thoroughly.* Monitoring effectiveness
Appropriate assessment Staff here seem more interested in testing
what we have memorised than what we
have understood.*
Emphasis on Students here are given a lot of choice in the
independence work they have to do.
Note. The defining items are taken from the results obtained by Ramsden
(1991). Items with asterisks are intended to be scored in reverse.
learning and by Sadlo & Richardson (2003) and Richardson
et al. (2005) in students who were taking campus-based
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from Australian students to demonstrate the reliability and This study considered the four pre-registration programmes
validity of this instrument. Richardson et al. (2005) found that taught in the same school at an English university. All were
this questionnaire was highly robust when used to compare full-time programmes involving periods of clinical experience
students studying at seven Danish schools of occupational and accredited by the relevant professional bodies. The two
therapy. undergraduate programmes (in physiotherapy and podiatry)
The Revised Approaches to Studying Inventory (RASI) followed the normal English model and lasted 3 academic
was devised by Entwistle et al. (2000). In its present version, years. The two masters programmes (in occupational therapy
it contains 52 statements in 13 subscales that are subsumed and physiotherapy) followed an accelerated model (of the sort
under three broad approaches to studying (see Table 2). that has been introduced in the UK during the last decade)
over 2 calendar years. The terms of Margetson (1991), the
. A deep approach involves a focus on the underlying
smaller masters programmes adopted explicitly problem-based
meaning of the course materials and would generally be
curricula, but the larger undergraduate programmes adopted
regarded as a desirable way of studying in higher education.
broadly subject-based curricula, albeit involving considerable
. A strategic approach involves a focus on achieving the best
interactive learning activities and a similar emphasis on the
results, regardless of whether this involves attention to the
development of practical clinical skills.
meaning of the course materials.
A recent evaluation of the programmes carried out by the
. A surface approach involves a focus on memorizing course
Quality Assurance Agency for Higher Education was unequi-
materials for the purposes of assessment and would be
vocally positive, concluding in each case that the reviewers
regarded as an undesirable way of studying in higher
had confidence in the academic and practitioner standards that
education.
were achieved by the relevant programmes. To obtain more
Again, students indicate their level of agreement with each information about the academic context, all of the teaching
statement on a scale from 1 to 5. Reid et al. (2005) found staff responsible for these programmes were asked to
that the RASI was broadly satisfactory when it was used to complete a questionnaire devised by Norton et al. (2005)
monitor students’ approaches to learning at a Scottish medical concerning various aspects of their underlying beliefs and their
school. actual intentions in teaching. The questionnaire contained
If students are asked about their perceptions of academic 34 items concerned with learning facilitation (a student-
quality and approaches to studying within a single survey, then centred and learning-orientated conception of teaching) or
on theoretical grounds one would expect higher ratings of knowledge transmission (a teacher-centred and content-
academic quality to be linked to the use of a deep approach to orientated conception of teaching). Once again, the respon-
studying and lower ratings of perceived academic quality to be dents indicated their level of agreement or disagreement with
linked to the use of a surface approach to studying. This was each item along a scale from 1 to 5.
confirmed by Lawless & Richardson (2002) and Richardson Not counting two of the authors who distributed the survey,
(2005) in students who were taking courses by distance completed questionnaires were received from 34 (or 74%)
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J. T. E. Richardson et al.
Table 3. Mean (and SD) scores for beliefs and intentions in two significant trend for the masters teachers to obtain higher
groups of teachers.
scores on learning facilitation than did the undergraduate
Beliefs Intentions teachers, F (1, 32) ¼ 3.36, p ¼ 0.08. In other words, the teachers
who were delivering problem-based curricula to masters
Mean SD Mean SD students were rather more student-centred than were the
teachers who were delivering subject-based curricula to
Learning facilitation undergraduate students. This is of interest as it is known that
students whose teachers adopt a student-centred approach to
Undergraduate teachers 4.48 0.34 4.33 0.39
teaching are more likely to show a deep approach to studying
Masters teachers 4.69 0.21 4.61 0.26
and are less likely to show a surface approach to studying than
Overall 4.52 0.32 4.39 0.38 are students whose teachers adopt a subject-centred approach
Knowledge transmission to teaching (Trigwell et al. 1999). (It should, however, be
borne in mind that some staff taught on both the under-
Undergraduate teachers 3.08 0.67 3.88 0.53
graduate and the masters physiotherapy programmes.)
Masters teachers 2.91 0.36 3.79 0.22
consent on a separate form that was retained by the institution. The probability level of 0.05 was employed as the criterion
They were assured that their individual responses would be of statistical significance. Comparisons may be statistically
kept wholly confidential by the first author and that only the significant and yet of little practical importance, especially
aggregate data from each cohort would be provided by way when there are large numbers of participants. This can be
of feedback to their institution. addressed by deriving a measure of the relevant effect (see
Richardson 1996). When two different groups are being
compared, the most common measure of effect size is derived
Data analysis by standardising the difference between their two means by
dividing it by the pooled within-group standard deviation;
The students responded to each of the 36 items in the CEQ by thus, an effect size of 0.5 means that the two groups differ on
indicating their agreement or disagreement with a particular average by an amount equal to half of their common standard
statement along a 5-point scale from 5 for ‘definitely agree’ deviation. Cohen (1988, pp. 24–27) proposed that effect sizes
to 1 for ‘definitely disagree’. As noted earlier, 15 items are of 0.2, 0.5 and 0.8 should be described as ‘small’, ‘medium’ and
opposite in meaning to the scale to which they belong, and ‘large’, respectively.
these are scored in reverse, so that 5 is scored as 1 and vice
versa. The students were assigned scores on the six scales in
the usual way by calculating the mean score across the Results
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Scale Mean SD Coefficient alpha Factor loadings Correlation with general satisfaction
Appropriate assessment 3.80 0.70 0.67 0.59 0.39
Note. The scores on each of the six scales vary from 1 (low) to 5 (high). The overall measure of perceived quality is the mean of the six subscale scores. The ratings
of general satisfaction also vary from 1 to 5 and are taken from the 37th item in the CEQ.
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the factor loadings, this factor was most closely associated with Relationships between CEQ scores and RASI scores
scores on good teaching, appropriate assessment, generic
A multivariate analysis of variance showed that the amount of
skills and emphasis on independence but less closely related
variation shared between the respondents’ scores on the six
with scores on clear goals and standards and appropriate
scales of the CEQ and their scores on the 13 subscales of the
workload.
RASI was 75.7% (Wilks’ lambda ¼ 0.243), F (78, 1385) ¼ 5.19,
Table 4 also shows the correlation coefficients between the
p < 0.01. In particular, the overall measure of perceived quality
students’ scale scores and their ratings of general satisfaction.
on the CEQ showed a strong negative relationship with their
The latter were significantly correlated with their scores on all
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Factor loadings
Deep Approach
Strategic Approach
Surface Approach
Factor correlations
Note. The scores on each subscale vary from 4 (low) to 20 (high). The three factors broadly correspond to a deep approach, a strategic approach and a surface
approach, respectively.
Syllabus-boundness 13.22 3.08 11.18 3.35 0.64* Nevertheless, they themselves found no difference in the
Fear of failure 13.97 3.63 13.86 3.86 0.03 scores on clear goals and standards produced by students who
were taking problem-based and traditional curricula, a finding
Total 45.56 8.13 40.80 9.00 0.56*
confirmed by Sadlo & Richardson (2003). Moreover, it should
Note. The scores on each subscale vary from 4 (low) to 20 (high). Effect sizes of be noted that both the undergraduate students and the masters
0.2, 0.5 and 0.8 can be regarded as ‘small’, ‘medium’ and ‘large’, respectively students in this study obtained mean scores on clear goals and
(Cohen 1988). Effects that are significant ( ¼ 0.05) are indicated by asterisks.
standards that were above the midpoint of the response scale,
reflecting broadly positive judgements. The programme teams
responsible for the masters students might usefully consider
how to make their programme goals and standards even more
A separate multivariate analysis of variance showed explicit, but it would clearly be misleading to describe the
that the difference between the undergraduate and the goals and standards as ‘ambiguous’.
masters students explained 14.1% of the variation in their Nevertheless, the masters students produced higher overall
scores on the three major scales (Wilks’ lambda ¼ 0.859), ratings of perceived quality than did the undergraduate
F (3, 265) ¼ 14.48, p < 0.01. Univariate tests showed that students. This was associated with higher scores on the
the two groups obtained significantly different scores scales concerned with appropriate assessment, with generic
on deep approach, F (1, 267) ¼ 27.88, p < 0.01, and on surface skills and with emphasis on Independence. In principle, these
approach, F (1, 267) ¼18.78, p < 0.01, but not on strategic differences might simply reflect the fact that Masters students
approach, F (1, 267) ¼ 0.97, p ¼ 0.32. have had more experience of higher education than under-
Inspection of Table 7 shows that the masters students graduate students. In the annual surveys of recent graduates
obtained higher scores than did the undergraduate students in Australia, masters students do tend to give more positive
on seeking meaning, relating ideas, use of evidence and ratings of their programmes than undergraduate students.
deep approach. However, the undergraduate students However, the differences in question tend to be small in
obtained higher scores than did the Masters students magnitude and achieve statistical significance only because of
on unrelated memorizing, syllabus-boundness and surface the very large sample size (Ainley & Long 1994, 1995; Johnson
approach. In Cohen’s (1988) terms, these effects were between et al. 1996). In the present study, the relevant differences were
medium and large and hence likely to be of both theoretical between medium and large on Cohen’s (1988) criteria and thus
and practical importance. The undergraduate students also more likely to be due to the different curricula that the students
obtained higher scores than the masters students on alertness had experienced.
to assessment demands, monitoring effectiveness and lack In fact, Sadlo (1997) (see also Sadlo & Richardson 2003)
of purpose; however, these effects would be regarded only obtained a similar pattern when comparing undergraduate
as small. programmes with problem-based and subject-based curricula
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Perceived quality and approaches to studying
across six schools of occupational therapy. As Sadlo and have had more experience of higher education and thus have
Richardson remarked, ‘The results indicate that problem-based developed appropriate approaches to studying. However,
curricula are perceived as fostering student autonomy through Richardson (1998) found that undergraduate and postgraduate
the use of assessment methods that are consistent with the students taking the same courses obtained similar scores on a
intended learning outcomes’ (p. 266). It is also worth noting predecessor to the RASI, and this would imply that there are
that students taking the accelerated masters programmes did no intrinsic differences between undergraduate and masters
not produce significantly different ratings of either the quality students in their approaches to studying.
of the teaching that they received or the appropriateness of Of course, masters students are typically older than
their workload. This could mean that the problem-based undergraduate students, and it is well established that older
curricula did not involve a heavier overall workload, or that students are more likely to adopt a deep approach and are less
the students calibrated their ratings against their initial likely to adopt a surface approach than younger students
expectation that the workload would be heavier on an (Richardson 1994). Even so, in the present study, the under-
accelerated programme. graduate students and the masters students had very similar
The RASI was rather less satisfactory in this context. Four mean ages. Instead, the present results confirm the findings
subscales (relating ideas, organized studying, alertness to of previous investigations that, in comparison with subject-
assessment demands and unrelated memorising) did not based curricula, problem-based curricula tend to enhance
exhibit satisfactory internal consistency, and one subscale the use of a deep approach to studying and to discourage the
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(lack of purpose) failed to show a clear loading on any of the use of a surface approach to studying (Coles 1985; Newble
extracted factors. In other respects, however, the factor & Clarke 1986; Sadlo & Richardson 2003). Insofar as problem-
solution reflected the intended structure of the 13 subscales, based curricula are designed around real-life issues, this may
and the three main scales did demonstrate satisfactory internal help the students to create personal meaning by integrating the
consistency. Moreover, students’ scores on the six scales of the various topics that they have studied.
CEQ and the 13 subscales of the RASI shared three-quarters of
their respective variation. This confirms previous findings of an
Acknowledgements
intimate relationship between students’ perceptions of the
academic quality of their courses and the approaches to The authors are most grateful to Lynne Caladine for permission
For personal use only.
studying they adopt on those courses (Lawless & Richardson to carry out this study and to publish the findings, to Mark
2002; Sadlo & Richardson 2003; Richardson 2005; Richardson Cage for his assistance in the administration of the survey
et al. 2005). This is, of course, a purely correlational relation- and to the staff of the Survey Office of the Open University for
ship, and the nature of the underlying causal mechanisms is their assistance in the design and processing of the survey
currently a matter of debate (see Richardson 2006). questionnaires.
As has already been noted, the students tended to obtain
higher scores on subscales that measured the use of a deep
approach or a strategic approach than on the subscales that
Notes on contributors
measured the use of a surface approach. In general, then, JOHN T. E. RICHARDSON is Professor of Student Learning and Assessment
all the programmes were fostering desirable approaches to in the Institute of Educational Technology at the Open University.
studying rather than undesirable ones. Nevertheless, in LESLEY DAWSON is course leader of the M.Sc. Rehabilitation Science
programme in the School of Health Professions at the University of
contrast to previous studies, the present students tended to
Brighton.
obtain relatively high scores on syllabus-boundness (‘relying
GAYNOR SADLO is Head of the Division of Occupational Therapy in the
on staff to define learning tasks’) and fear of failure School of Health Professions at the University of Brighton.
(‘pessimism and anxiety about academic outcomes’):
VIRGINIA JENKINS is course leader of the B.Sc. (Hons.) Physiotherapy
(Ramsden & Entwistle 1981, p. 371). This is perhaps not programme in the School of Health Professions at the University of
surprising on professional training programmes where the Brighton.
syllabi are defined by professional bodies and where the JANET MCINNES is Head of the Division of Podiatry in the School of Health
students’ future employability depends crucially upon their Professions at the University of Brighton.
satisfactory academic performance. A similar pattern is evident
in the results that were obtained by Reid et al. (2005) in the
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