ACADEMIC PLAN

GMGM3043
ORGANIZATIONAL DEVELOPMENT
SEMESTER APRIL 2023 (JA231)

DISTANCE LEARNING UNIT

PROFESSIONAL AND CONTINUING EDUCATION CENTRE (PACE)
UNIVERSITI UTARA MALAYSIA
 UUM COLLEGE OF LAW, GOVERNMENT AND INTERNATIONAL STUDIES
UNIVERSITI UTARA MALAYSIA

No. Information on Course

1. Course Name : ORGANIZATIONAL DEVELOPMENT

2. Course Code: GMGM3043

3. Name(s) of Academic Staff: Dr. Siti Noor Shamilah Misnan (Course Coordinator)
[email protected] ; 0134928987 (mobile phone)

4. Rationale for the inclusion of the course in the programme:

This is an elective programme in the course. It focuses on the aspect of knowledge
and application of the subject.

5. Semester/Year Offered: 5/3

6. Credit Value: 3

7. Pre-requisite (if any):

Human resource management, Human relation in Organization.

8. Objective(s) of Course :
After completing this course, students should be able to:
1. understand concept, theory and change management model.
2. understand diagnosis in organization conducted.
3. know how to plan and implementing change interventions.
4. understand how to evaluate changes.

9. Course Learning Outcomes:

Upon completion of the course, students are able to
1. Explain concept, theory and organization development model.
2. Analyze diagnosis theories towards organization, group and individual in
organization.
3. Propose change interventions to enhance organization effectiveness.
4. Evaluate changes made in organization.
10. Transferable Skills:
a. Leadership skill,
b. Critical thinking skill.
 c. Teamwork skill.

11. Teaching-learning and assessment strategy:

Combination of teacher-centred and student-centred learning.

12. Synopsis:
This course aims to expose students on the importance of changes made to
enhance efficiency and effectiveness in an organisation. Understanding of
theories, concepts and change model is necessary to enable student to become
the agent of change who is capable to diagnose, plan and implement
interventions of change in any organisation. Apart from that, students need to
understand each change will have obstacles and barriers from the members of
the organisation. Therefore, this course exposes them to the techniques and
methods to overcome the obstacle of change. Students will also be taught how
to evaluate the changes made.

13. Mode of Delivery:

Traditional Lectures, small group discussion and group work.

Assessment Methods and Types:

14.
Coursework – 60%

- Assignment 1 (Individual) – 20%

- Assignment 2 (Group) – 30%

- Assignment 3 (Group Presentation) -10%

Final Examination – 40%

MEETING SCHEDULE

Meeting Topic Duration

• Details about the course

• Course Assessment
• Introduction

1.0 INTRODUCTION TO ORGANISATIONAL

1 DEVELOPMENT
4 hours
• Organisation and environment
• Definition of Organisational Development
• Characteristics of Organisational Development
• Significa
nce of Organisational Development
 2.0 THE ORIES IN ORGANISATIONAL
DEVELOPMENT

• Kurt Lewin Change Model

• Action Research Model
• Public
Planned-Change Model

3.0 CHANGE AGENT

• Definition of change agent

• Internal and external change agent
• Attitudes and ethics of a change agent
• Knowledge and skills of change agent

# Discussion
# Exercise

4.0 INTRODUCTION AND CONTRACT DESIGN

• Introduction to customer’s system entrance
• Contact binding
• Changes requirement

5.0 DIAGNOSIS
• Introduction to diagnosis
• Open system theory
• Diagnosis stages
2 • Data analysis 4 hours
• Recognizing issues and problems

6.0 DESIGNING INTERVENTION

• Intervention theory
• Effective intervention characters
• Intervention issues and problems

# Discussion
# Exercise

7.0 HUMAN PROCESS INTERVENTION

• Human process effects and problems
• Team building intervention
• Negotiation process intervention
4 hours
• Third party intervention
3
8.0 TECHNOSTRUCTURAL INTERVENTION
• Effects and problems of techno structural
• Organisational Structuring
• Employee involvement intervention
• Work design intervention
 9.0 HUMAN RESOURCE INTERVENTION
• Effects and problems in human resource
• Performance management intervention
• Career management intervention
• Employee’s welfare intervention

10.0 STRATEGIC INTERVENTION

• Strategic effects and problems

• Strategic Planning intervention
• Merger and
cooperation intervention

# Discussion
# Individual Assignment Submission
11. EVALUATION AND SUSTAINABLE CHANGE
• Purpose of evaluation change
• Evaluation method
• Facing challenges and barriers of changes

12.0 ISSUES AND BARRIERS OF CHANGE IN THE

FUTURE 4 hours
4
• Facing Global Challenges
• Change towards Creativity and Innovation.
• Change and Cultural Foundation

# Group Assignment Submission

# Group Presentation / Video Presentation

5 Final Examination

Main References:
Modul GMGM 3043 Pembangunan Organisasi, Universiti Utara Malaysia: Pusat Pendidikan
Profesional dan Lanjutan.

Cumming, T. G. & Worley, C. G. (2010). Organization development (10th ed.) Cincinnati: South-Western
College Publishing

Jennifer K. (2021) Diversity and Organizational Development: Impacts and Opportunities. Northland
Collage, USA. Emerald Publishing.

Additional References:
Burke, W.W. et.al (2009). Organization change: A comprehensive reader. San Francisco: Josse
Bass Publication.

Palmer, I. et.al. (2010). Managing organizational change: A multiple perspective approach (2n
 ed.). Philippines: The McGraw-Hill Education (Asia).

Rothwell, W. et. Al. (1995). Practicing organizational development a guide for consultants.
San Francisco: Josssey-Bass Publication.
ARAHAN TUGASAN

TUGASAN KUMPULAN (30%)

Pelajar dikehendaki membuat satu tugsan kumpulan (4/ 5 orang ) bagi setiap kumpulan.

Panduan penulisan:

Tugasan hendaklah dibuat mengikut garis panduan berikut:

• Tulisan hendaklah mengikut format APA

• Penulisan hendaklah sekurang-kurangnya 3000-4000 patah perkataan termasuk
rujukan
• Font TNR
• Saiz 12
• Double spacing
• Justify
• Rujukan sekurang-kurangnya 10 buku/artikel TIDAK TERMASUK Modul PJJ
• Similarity indeks tidak melebihi 20%
• Tugasan hendaklah dihantar melalui Turnitin

TUGASAN KUMPULAN

Anda dikehendaki menjawab soalan berikut di dalam tugasan anda.

1. Pendahuluan
- Kenalpasti isu / masalah yang berlaku dalam organisasi (sumber manusia. Proses manusa,
teknostruktur dan strategi)
- Lakukan diagnosis yang sesuai untuk menegenalpasti punca masalah
2. Laporkan di dalam tugasan anda;
a. Kaedah diagnosis yang anda gunakan.
b. Perincian diagnosis yang dilakukan.
c. Kaedah yang digunakan untuk menganalisis data.
d. Pelaksanaan intervensi yang berkesan.
e. Intervensi perubahan yang dicadangkan, serta bagaimana ia akan dilaksanakan
f. Halangan-halangan perubahan yang dijangka dihadapi.
g. Tindakan-tindakan mengatasi halangan perubahan.

3. Kesimpulan/ penutup
4. Rujukan

PEMBENTANGAN KUMPULAN (10%)

Pelajar dikehendaki untuk menyediakan video pembentangan (bagi kelas online) panjang video
tidak melebihi dari 15 minit. Pelajar disarankan untuk meletakkan pautan (link) YOUTUBE di
Online Learning.
Manakala bagi kelas fizikal, tempoh pembentangan adalah 10 – 15 minit pembentang perlu
menyediakan bahan-bahan yang sesuai contohnya seperti slide power point, infografik atau
poster untuk tujuan pembentangan.

TUGASAN INDIVIDU (20%)Pelajar akan diberikan topik untuk menulis tugasan individu.

1. Pelajar dikehendaki menulis artikel yang berkaitan dengan tajuk yang diberikan (akan
ditentukan oleh pensyarah masing) mengikut senarai yang telah berikan.

2. Penulisan hendaklah mengandungi:

a) Pengenalan topik
b) Kepentingan dan kesan kepada sesebuah organisasi
c) Contoh organisasi yang telah melaksanakannya

3. Apa-apa isu yang berkaitan dengan topik

Panduan penulisan:
• Font TNR, saiz 12, langkau 2 baris (double spacing)
• Rujukan menggunakan format APA
• Sekurang-kurangnya 5 rujukan yang berkaitan dengan topik penulisan
• Penulisan hendaklah sekurang-kurangnya 2000-3000 patah perkataan termasuk
rujukan
• Pelajar perlu memberikan contoh-contoh tertentu tentang tajuk yang diperolehi
• Tugasan hendaklah dihantar melalui Turnitin Online Learning
• Similarity indeks 20% dan ke bawah

Senarai topik untuk tugasan individu

1. Program transformasi kerajaan / Government Transformation Program (GTP)

2. Reformasi pentadbiran awam/ culture change in organization
3. Sistem pengurusan sumber manusia (HERMIS)
4. Pengurusan Awam Baharu /New Public Management
5. Pembangunan kumpulan / team building
6. Peningkatan hubungan antara kumpulan / Improving intergroup relationship
7. Pengecilan saiz dalam organisasi/ downsizing in organization
8. Penstrukturan semula organisasi/ restructuring organization
9. Pengurusan bakat / talent management
10. Pengurusan kepelbagaian dalam organisasi/ diversity management
11. Rekabentuk kerja / work design
12. Perancangan kerjaya / career planning
13. Usaha sama antara organisasi/ joint venture among organization
14. Perubahan budaya organisasi/ culture change in organization
15. Penilaian prestasi / performance appraisal
16. Reinventing government
17. Reengineering government
18. Merger and Aquisition
19. Work culture
20. E- Government
PEPERIKSAAN AKHIR (40%)