Monvation - Parr 1
Mokvation: Cy
_ Novation. Process. tak _oreteater , guider ord maintains geal oriented
behaves _
NY Posckeve ve negate - Peet ; _
sleve? _denpels are 49 each a cectasn goal,
*__Negakive!
_deeves ong ase from on unwonted seluakion
2) Bovie ve Leow —
cow : :
Basic or Peta cig wlearced C unger, ae averdonee oF pain ele:)
| Leocred or secordany Cwertevenenty Povser Recogelion , tout)
2 3) Exbinsic ve Sntvinsie.
1 _Grtrensic_- Motivation corres from oulside to perform a_behe
or engage. in on oskively bp ain reward or over d._punisherent s
* Sotrinsic — Snvalver engaging éo_ behavior because ct cs
xewordérg , _eapntial ee forming an _ackivity fer cs oon cake _
water tron tre desire for some extorral ceva
= comes, from ingde tre endevidual «
Coa pape ceeds tet
— Content t Bored mottvate peaple ; what rrolvater
ee ] oreo >) -
’ a
—Matevokional: Trearies —— “Lee : 7 “pond ( “Hew process of motcvakton aelt on
- ee Theat _S On adevidual 7; Aeruner iedeviduete
ss ore choose how to get them
@ process cal eutatron -
OO Content Ba Bored (Need Bored teeorier) /
© a
- Herz Poe mi Tacknck' ve,
Morlouws “Aigedess —Meceliede Fee OMeMo teva ko | 1 Cocok = Molowtien # Pensorets >
aa a
galichy lower Leet needs before car
- . Sndeveduals rout f
__satisty bakes “ordax nerds > Thes_te catted| * Sate fac! £ Sate facliin Preqretcag
EE
—— ae ene aa
Socval Cap oe) =
eagles a ; +
Ca. bys ologicat : 4
The above. pyrocciel élloctater 5 levelr of ron newde- As
rer tevele of tre pyres reeds btcoere move complex
Maslows _
|
jolechec lewelle of
|
|
py
Ore _rreves_to eg
& ) )_ Ply seat.eqical—neede :
gt : Breroars reedt svn ag au'e, water , food ok Csex otso)
Ve Uniers trese ceeds oe fuiktled » srdevidval cannol even trenk of
a7 £ _highac level ceeds «
&\2
ct
cE) _®)_ Safety red _
< | + _ Peg sical safely fconarnie sect Reesdosn froers dreeels
a
__e) Need of Belongengeets Ceoeran)
Love agfecken , frterd’ ship _
A) __Ego_Cesteren)
Srp peajerts
+2 vessions— at exteem >" Lowen" ond“ pogpar”
“vowed verteon ts be ved $, tk from otras; ined
a reed for slabs, recognelion , feere , posi'ye ard atten tor
atrese bge_ed stabsve” Meghen” verset :
a gre” verscon mane feds cheetf ac tre reed for sll. cespect __
@x- person may hou
ceed for _ sheng conkdence , comp cence
pe tmatlee yatta centeerer , mockery ond tretdem
«
: .
_— gros" verter Laker _prevedence over "lower" ore a el vebres __
_ 22 -27_Eoren_compelenee _etlotourred theeugh _expestenct: _
nh) Oepreveation of trese oe
__2 ht Oepsevcation of trese cende may lead to_enfewten’ ty compen sient ress —
eed _Fetplece rece
(0) Need for self actuaticalion - a
chattengeng projects, opportuncler for _cnmevekion ord crea kevely —
= _ Nearneng | creating ata high level’ _
& Impttatbons = ee
+ Moanagare hove tre ree onecicuty _t9_srove cure trate peoples de herenry
rece oe weet —_C-sofe envitenmerd end_propos usages)
+ Creaking a proper climate cn earch employees eon devel trecr
Auth poten tol « ____— eG
ard treat ef lay offs _cvell block tre _pewton Eicon Ares
C Snsecurely
heghes grote cede)
“3
ovdes_of cede: = teerenchy exelierved_ar_etrnoceabiic by
+ Weons
© Sect of yede'
_ “\) uebeal «tre deff betwern _ goeral od
S te ko ‘at 7 7
ot facle ev ‘ ;
e én ‘endéyedualirk'c cocve wes?
_erieiectuel needs _of _Hrese
end Creve _self= red foeut) ord trove razed en “collect’vist
- __ tee) cetecenghe veede
coerehces) Crende of ace Jenee ech _comnemuecty
for frecdem od_érdivid vat) ae
+ Rogen: ord valve of sex =_Hieoreh __piocer sox_e’n hE prycholopcot
ve de cole] ot woth fod oD beeabrirg Conds sidualich® pesspechue
eco oni Wak ervolute,
- Scox’ _reghects _emotronaly Femi Ke endl me ‘ono.
Placernent of ‘sox 4
__tem pureaton. of sex cotthtn tre communi!
~ Ne ko ew'hee_, —s! ‘tae qaed Enna neg py
De Putt deeocty et_nckivo kona reeds Ce@G) ee
. fon Ndefes “ERG theory’ (3969) condenses Maclawi
five huron ceede nto 3 cate gou'er_: Enictenee, Related rece od
Growth. : =
a) Exestence = Boric material existence vequrremen ts
= More concvete and eaceect to very
b) Relatedeecs ~ + Mavtntarneng tn terper sonal selolion gu p<
a Ness concrete than exigtence necde deperd on relakionchip
—___beheetn a or_mmore people chy
OF Grose 5 = Sndrinesic dercre for persoroh development _
~ leost conceete } depend on nique ness OF each pecson
DSL wet wcen 6 Aiderfece’ orol “Magique” The: _ :
:
oh ESS toy —demenstraiee tat ners tren one neal may he
22 epuative “at kere alle Mes ew} treony ascures
iret _twphecsleveh neds con be filfied after jouer
Newel reede ace sobiekec .
+ Morlows Theey!
erdicates ‘that on endevidual would slog ot a
unk tat ned esos sake feds —
nekirg, tnak cohen a beighen.- order ceed level
. G@_treen" counters ‘et
ee fruclrated crdevidvati decire 40 Chereace a lower -level reed
. kokes ploce- Frogtratten Regeescion |
conten Level
oe
" ERG Treoy'
+ Saks fockon - cheratroning *
Sndicater that an alread: cabtewed ceed
ca meaintarn sak’: fackion_ or strengtren tower level reede ckerabevely
_oken ¢t fate to grate wgn= level needles — oe
Ai Smplveatong | _ : / —
+ _Manegaie mvtt» secagrise bretr employee? multe; sieyoreous reeds
+ A Fevstradion - Regroecion’ com tmpacl Work ploce ero kevatton _, 20 ef
edentefred eortier evel) _retp >_mask. menettoring employee _prageest ~
» Fenaneral Sncenttver _ en sodeshy need forqrostio © tecaqneton
by other: SF wermens | aroployers ote _ceade ore cot sakes fred
tren Alc RG Tree an “employees _tatil_rot we _mokivated a
7 MeCle Ward —treog of meds Cra) ———
Wweveetat A> Need for ‘Aficlratcon _
A+ Need For hel eveectat _____A > _NSAISS
Pi Need for Power -
tee sek deed
4 Gog —
Wish to tove responcebbsbily for ferdéng _solucttons
Yolen moxlor_complec torts, set _goate and _get fecd tect oo
prot +—_§
tewek ef success
~ wogh_ceed for _achteverrent to ereet od derd
aS a ——
seth
~ Peopie _eeth Oo - °
; Wigh risk .setualions
woth oe tis on SS
+ sens attains
j ris
Axve@ wh oxa a
9) Abfelto -
Need—fer Choracterised oy dene to tetlorg. ) 20 enjoyment
of Acarnutort ) concn about Coberpertgnal sla bonships ord @ cer
to reduce uncertain! - a
+ People here ace “Tene Players! ad derd te conferen 40 tre moves
of tree workgroup — Oo -
+ Person fevers collabetion ova. compel hon j ovoids rohuahine of
substoohtat tisk or bial cacertainly - a
eC) Trflocner | Power!
+ _Checacterid by a aecve 42 control od _erfivenee otter ., rete! to
wen e! bul 1 ef these’ are absett | non- ex istert
deed 4 to dissatrfactton ee
at exank jon
and ace alco Mo cated ar ae
factors oe —% _ ‘extrinsic! to _tsor
ox _Crmaintenasce fachou’ ar toy ce pequived to aveed,
dincobse faction — — sod vo vst uggs) 1S
“Jaceeebe jee anwitenrent / scenauio ad? symbole He
Theceohuth bre endeviduals ewont ‘and expect te be.
weal reeds _
psx chologrcal_
_ fathered Hy geece foctouw enctde
+ Adeninishative Polierec + Supervision + Stony
s Wont condeWon | Hebe Secusity
+ company SS
+ Soberpercoral relaltone
x Four Setuations ac pox Hewzbers_ es a
tHe hygiene + Hegh Moteuat'en 4 Sdeal sehuokion cae eropleyers
ace _hughty mokwated orel have fee complaint z
. Vege greek $+ low Motivebon % Employece Kave few Cornplaunts -
=r but ace rot weigh rokivalad + Tob fe viewed ac Cpryeneer?
3 _
+ bow \yqvere + High mokvatcon ° Eropleyees moktvated but have.
fot of complains « A crtuaten coree job ir ex eth ool
chatengirg. but catorioe del work condchtons are “not up to pov
Low Hy cere + bow Mokvation The o& worst cebuation
> Ale te Here bog Cf we want > mokvate people on trecy
; on,
——_jobos_,__em phasi zin ~fectous assoctated cet cook esd er to
outcomes — divedtt. dlentved from cl | such ate promotional _
= -Cpportune'bier 1 oppackuncWer tor personal grovte 5 recagnetion 7
———"Epansdebty ond aclieve erent, es crebcat / o pe
% Here tbergs itn Ciick ini Tre Ass) aoa
~The process —24_providiog Enconkives.s ov tmeat of punisheent to
take semeore do —soree tng
nt Megabit Pespicat KiTA 1 Theeabming tre employee to_do_gork
4) Nega kve, Ps leqveak KITA! Player, borat gorees te gu ers
afm” Pembe KEN Foes Gest promotion or status werroot cecager HOwegen
order
Needs _
bower
Ode
Needs
Relakenswp bekwn: Mavow , Mere berg) paeefert ad Me clevorde
+ Tree ate lower Fe een meee
+ Heghex _Level_neede ore. Centriosic motcvaton’ earere ac _leuee Level __
meade ore! Extringie: matevators? —
_Manoger needs to rreicvate on sdevideal (as pee io vende oe
MAS Low ALDCRFER HERZBERG MECHELLAND
Acurevemeny.
Self - Actualiration sangriees MeN
ROW TH
c Eeheeeo POWER ____
Fae,
Soul Cee cognebon)? RELATEDNESS peeeee reeeeeeeeeeeee
Sat ety [securely } tyierenct~~~*CS ETN firs reesei 7
Fag enalegisel - So
Me Geagort. _Treory iad Peoy 1 Eee eS
Trery ¥ _asumphions Crewe esdee Needs)
+ People hove aa _énkewnt igure of _caork, ede excl) try to owed état ail rock
+ People reed 8 re work
+ People aren't mobetiox od dic like res panccreu _
+ People ewoat_ ety eee
= Theory X is oe rion a cq Us!
a isher ae pe am ig dh a
_ produce __ele aia Jevele_of ——— ona treis )
~ ing opacity Dan 2 oe
© hard? avprasch _C clere _supaivision, en tions dabion ed immirert pontihwent)
11 approach Cure strictly seqplated elec no hopes fer
hager- toes sheet wrote)i rey y! accom phtons eee ane |
ple akwally put ac much eeffor ento ther sore a trey a |
tate play ov rest:
+ People cel erceccise sel fe Avreckon end self-control ey bey :
ewe commetted 40 a geek -
People excl) be commebied 49 0 og: et trey ae. sabehed
z en their job aaa .
__* People rebith end seek rerponecbclckes ae
—__*__Peaple ove geed_al Creative __problown col vies
+ Peogted Latent and seitle are canal vederued:
They y’ Neaneqes are dewoceabic concultotive ord eerpewor
ee ape te_dewtep end tnemeagig tesin'fo tour tre én
C
s They’ srecagaut _geavetate fowerdt_retakicg to the eworker cn 2
tee pussonal level , as opposed to a move, conduckve ond tearhina
bored xdokvenchip , .
« Prowbocks | Con recutt: & On enconsistent product whock
= ———stule_patentcatty be delreren tak to ety stondoeds orc
—___ Strick quiddirec of a ae _
my Treo Zz ge Wel]Can Ouch ——_—_—__——
dod! * fe vs 20._erereoring’ @enployer loyatt rae
Providing (a fotn i Me, ve ny rtd
tll eelg of tre employee Coot on el lott te jo)
1 Thang Be tend tp prom 2999 —
= oe) =o Stan tpl et ——_——
= _ WwW erly oe morale, sake facto
ofr od od A
Cles Tex Actompleons »
Worker dered fo burld happy ad cntirrale, ook relation chuips svete
troce thet trey coor for ord atth
Worms hove Sagh reed to be supported by Pe comps od
Valve envivonmest @eth focuc 09 temnily » cultures ord podeers od
¢
Sectal eretrhitions
Frese worker hove a wetl-decloped corse of orden . dicceplcre x4
a_rreral oblegabien (0 cork bord
Worker: gon be tested to do bair jobs +o tretr utmort oon
as. hong 2g__mmonoegement can be. drurted to support tren ard lace vt
tp their evel.
~ Red, “of cerkere to becore Generalists, ralrex thon Epeuialsts 2d te
__ cnereoce _trete trewledge of tre compare, ard cts procesces trough
ond © constert Teainéeg” =
4) en Theory of Mokvekon
- Vieux biglogreal o* gerebve programming oS coure of metabo.
Ai) ockvens ave to ths motevalion are concideued _( Srckincte'
mo oc s -
Che +, treet ete -
- deiven 4 bre fog'eat reede such ag Chunges
SL ban .
er. Bovy feed tow food ashen el ¢ Ty
+ @ bonting eaten ch senses dorgex 3
Light bulb: a oe
— + fy gtchng @ / -
|
b
|
|
\
an
#MOTIVATION -2 .
_Rrocece Based treores Cros procece OF mmabyehtn occere L:
a Vroom? ex peony The (cane pepe ace “ratroral’ ced mest
a “I
“eg rhe perciptconc’)
Ex vecrancy - SNETQUMETALIEY — - VALENCE
a Cettort) ———_CPecformena) > Ceesorde)
SE Expect oney * _1 Whelhec a persone _promérenk levels of . effort use
a - Lead to high per formance ] succecs a
_—___ * Factors that émpact en pectoney ore — _ a
_ - Self - eff'cacy Peete abclity te accecs ¢F trey heve denied cheitle
ox “Krowsledge _to_ach‘eve weir goats:
= _Goot - deffccutty _ When chaveduol Feete that goals ore vrabiocnable
G gools sek a Wnigh ov performence expectakdnc too deffreutt )
— Pereeived control: When caAeviduale believe _oubeane e beyond tren
_ control | entivence / crasetensy Crrotevation “oes')
. = 7) Sretrumentoltly : + Seger to veabiths @ peuon betrever pec formonce coe!
a lead ta _olesieed oot comer
ED Factors orsociated ove
£ EY = Teact (people the aeeide cut comec) -
2 o¢
=] — ~ Control ( How Section ie mode) _
_3 3 = Poticser Consesterdig conetahio behon « Performance ® outcome)
. €) Matence - +9F vatue of rewarde essat king are actually desirable
sr * wefers to value tre endewdeal pesconatly placer_on vewerde
op = 1 Coverding ovieowe) © Cerdett. 10 ovteowe) +1 (welcome, oulcome)
?
32> - _
Qs Py
sub leer
Monivarionat force CHE) = Expectancy x Snshuwentality x Valencerpacaeny —e ol
~ ~ €- Deter velabtonchip
«Sm plications © — —__—
_Moagers to mote cure coork 16 ac per clei sel Or proper hoses og before,
Aask awcgnment —
+ Monages 49 ure systems thal We “necsorde - to- Performonea? - =
+ Mocages lo enate cure Svewode’ howe high “velence! a
__EBeorn Locket Gaal _Settong Peay Coase on _cogrekeve ovo
Veco tneory aaorte_on SReccephont’ —C tven ¢f pester prow ded a __
acpedts of mohvatton , he might vatrer ‘ee " enterest tn “chatlengin $ econ
od_ may oot be molvvated )
3 Pecorat factors buch ton erituence Goabe Pecforronce Retatcon be’
————-- Seth ~ef fe ——
Corres y a Setf-Corerated
| a + Mokevalisn, Feed boek Hegre Pec torweret
GOALS 1 Contenteon tework <<———> +
\ Cy Accepted towards goat) Goal Mchieverent
tSpeece * Nakorat cuttore, Lo
+ Def fecal
ion _speciiedtj_t who, eshat ahen , whee, shy orel_Hows ef tre.
a ___£xpectation ‘tro __gaah so —
Goat Deitel ‘Sheng nature of gone —
Actler Feed bocly - Where employer con menctor they wn progress
- ceenrye feidlbock from Aesk process leet oa
Beck A Teeny of Goat fething ond Tate Cectormenc Lathan
_ Goat corrnetment | Acceptance Aependart an fectors as =
+ Goate mode oper 1 krewn ed rood cocked
+ Soate _sets- set by ebevidual a
+ Srdevidvolf sek goals to be in teen with org: goels
+ Ordividwal has Sentanal loeus of control’Comned tech Cto sek reght pe
+ Speer Ke + Achivable. . tee - tongeted |
+ Meacudoble * Reatishe
= Serf ob teeoey = bowel ov self confirlence tat a 'Permm con
/ poaton a bork 5 extra. efforls Chaar eel effeeieney) cf
avery mech chatlengee Gow cet f- ethene) - a
= Nakuml Catlure— Culture con offock geass aaated to a
+ On coltertviet societies rvederate qpake prefered ber ron
Actfecutl ores __—. = aSSEEEEUERE
o __ How _emoragans Cinplomect _g gat salking rae ee a
= Monagement by _Objeckeve Crt@0) a
taorke from froth bottom-up _@r wet ac from top-down _
LS ee come id
a Lovjectves J l et J
Pe tisvonat =a [are
ra 7
; | ebjechiver [products J pee a
rc t T r
eportrrent | (s¢ Servite] [rmroewetie Development
L_ Objectiver Cerodvet on] . [Reieorch]}
_ [~ Sreleviduat |] | | | | \ | |
| objeckver_} 220 0 00 ‘cea 20 °
— + Rosse cncankver for quick ef feesent work, -
_ * Pebicr parborerones ‘by 5 faecasig mokivaton # efforts | alg Ferdlocek eat |
a Lemchaktont Ms iy a
Og gate con tured each i 7
—gooke conFurel oe tr —Mmeregerial qooke
+ Ve
deh. | '-_ternplax goals stimulate vie Wit kee behavior ——
—_ rata nna ee tempt ga ety con fet —3) Adami Corp ee Crored on cogactive proce) |
an -dudge the faeces of trore aor ee buation com poutag
Senputs’ tat 24” contrebube » to bre outputs’ thet trey recarve |
foro Net job» : een
~~ Toputs 4+ encompasses _ suab'ty ad wonky of employees cortrebulion
to wis [ree work. Cine, effort, loyatts abeling ptolerorce , se,
delermenakion , sorvelice ete)
7 Outpuls Fasebive end negakve concequentes thon on eedevidual _
pecesver_a_porlcepant har creuned because of -bee] ren
— xelakonship ca¢th _onotrer - - a =
: * Con be bengabie. ool snbonee'b\e - — SE
Cob Secusily 1 Celery Satory 5 = Crpleyee eensfcley .. Repubation eke: .
& __ Foxsen ext! Feat orgy dorakivated esten
= _Snpulk for _outese'gh cutpute? receive to velurn
_-___When people compare tree output J npute corr tre act put / dept -
af otrers 7 _
Ay rave 6 choetes 2 —
a cersed _ehequ'ty Forces people
: change copes C tess effork ef _undargardy mose i cagard) -
+ chenge Out comer C paid en _uncl boric con éneveese woeing more
change at spars
= : “auctor _pesceplion of sol
Dickort gereephian of oltexs _ eens
s Crooce a deff» referent oo _
____* __teeve. tre fergie —
x ReFerents ae ee eee _
Ceangorig ee io a deft. pons enide corre « ongonicltts)
) Self- ees
1 mecreent Su Ce ace ne se)
5) Obrere - ¢* ray excl, otrere ins cnr og) )
+) Olver es Coompaning Enpat froutpot vesitry otver ovkie prevent O97* Ascurn plore. . - a
© Complayor eaperhs a tery selon for their conbibution( “omit nora”)
7 Employecr sabi equilable telurn by as woth oe
CO ewer kers ( ‘Socal comporisa ) eee — 7
+ Conployees ect perce’ved erequi hy coc) tea to xedver tren Coogee bv fo :
distortion’) a
* Crelteeiem : Se
ee hove seth. prelevenser ard xoock ea deff waye to
_ peccntved eancly od coe ly 3 nenyeh oe
+ Benevolent aS nput rode tron tren rele gor'n
+ _Equo'ty songebiver Coun enput_Joubtine vakioe equal 49 their xelo. partren)
ee Cown enput Jout come sans to exceed there of their vel pores)
4) Set Determenation Theary C Cdusord Oee ord Richord 2o0] Cengetieve)
+ Focuses po eobercal save of mobivakion Centrnsic mobdiateon)
SDT
Conperence = CS paar veede) = — RELATEDNESS /
Avfomaoy l
dese te conbot | |__ [Freedom to do “Rasive te enkecadt
i ed Ge awey be comected ewctr
olen thew sontk fend -expextence caving}
Afe 4 Ded, ving people extrinsic seworde for alreedy chvineieatty
motivated belevior con _undamine econo. C people “vemgs by Teak tae
3
—ta_contel of bre oun behavior A chtringic mokivatton ts diminiched)
»_tfeophe ua napendily for eaterconerkbn catty: sas os
esett aneitse' Obree | eeleviclucte me}: groupsӢ Sool environments con foul tate. grout Po | en tegration of bueren
Peyche or _Aicevpl processes cotwch leads to dor ber barren side
3) Cogackve Bala tian Teog Ceogeeteve ) > shew ig bod oe
+ Sue tree of SOT desyred to orplain effects of enteral consequenttt ——
29 crleanal mokvalien
= Snbinsic Mokvatou (Achoverenl, Resporsi belly od competeres )
~_Exbinsic Motatore C fy, prernokion Sedsodt anit nls)
+ Sntvinsic mektvakion can be “feeietobg ov vrdesrmning’ dayerding on sovol
orl enveronmental Factor en Pag + 2 psychological reeds erush e Neat eed i:
— ‘competence? for Fealinge ot self development ed effr'cce, -
= Ssleed for custonosny” for self-created ov seli-deterined performance
= Rowerful exkringic moktvetos con redver a pecons eotninsic mobvaton
Snlrinsically enekivated people + _ _
= _shovdl cot be controled - : -
~ should cot be mokvated vy wrerey Leomobton el a
- sould be _geeen. erallenging Yoke for sence of achievewent ee
4) Rephloramest “Theo: Corunna saa) ;
A combbn: of _ rouaude [ puresherecdt veed 40 voinferce pan behovior
or exbicguch unuionted bebovior - - a
a __S Possrive
— Resof ae - Co
Conereote eerovior) Le weannve ee tee
Aetve Avocdeneg
_<_Puntihneest =wceecent» ‘vie *eeporte cohen an tadevidwal
Poccleve Resin forci al __Stuing sve eCrporse cohen
chow sve acl cequtved ehavion Com pravee)) yey
Reword
4 on _enpleyer by serene ef
___undercrable fongequentes
+ Both +ve and regakive vein foveowent cen be e vsed, tov ereegasir
4 _ vere forcomer d Wig desig
required behavior ~* - =
— Alypes ttt sy - = ———
Cecape.: Cesrere people eegage_coto_behovier 40 terove bod actions, _
te = ackteve ‘satec ferget! 40 hove weekends free
eng a bebovior to overd bod outcome,
Stun to avetd bad grader »
3) “esis 1
Aedcve -Avecdenee t
Administration of on vod esivable behavioral Cos equente
ko reduer tre Sccurenee of uoeanted behavior:
_&X- Oecnoker @ wo t
tormen Sor
_t Sue pend ployee _e2¢'trovt for violeting ruler:
___@) +ve Ponetherent » Geve pautheent Sflee cunrely behovior
i ex~ Child eaten fy fatting tn exer
—#)-¥e_Punichwent: Remove sortinirg quod
af tex wonsly behovioy
sete Tokrg ~tdte_qocre cxsey froro chal «
Ex knebon + *_Smplves alsoner of Feinforesrents-
bower Khe Probebe” uy of —Underieed be havioy by ad —
werd for
NPE 8 leges stares peace Ledminakon ye
Veena Pehavion dees wok aererate
es mek gore LOSE
tense quence
hevion
fruct fal: ,
1) Clack Hutli Dreve Reduelion Theory (fertrer deuclognd ry." weneete pened)
“+ Based 09 concept of — CNorrggstorie? , where alt your biglogiat ceeds ove eh
/ +
NttD - > Drive . > Deeve Reducing beroviore 4
CO Fred woter) Coangre tree) Coavirg, de wry)
back of “Yomeoctasi’ evel) create ‘Biclogivat Nerd. = —
+ Need fer food wren create state of tension Crrgcrologécot drive) bo
fulfe) Are reed + “Ther state is cated Drive’ - =
- The person cael) take ack’on © Drive _ Re ducing Beroviow eaeenenenees
+ Beductevo of deve creates © Retnforcerrent’ Cit factor not ¢nelua
Sretinct Theory of © mekvatien]
_® Crete erisn
+ Bees not account for how secondary rernfarceer reduce vives Coe - Morey
+ Dees col _explavn people engage in bechouiorr thet do cot reduce
deevec Cex- perple often eat exten nok henge) -
® Beth 6 Resntoreoment? aro SDrive ReBuclmaTresr’ orc behavionch's opproeches
to meokrvokion b
2 pleat ordyeot CaS eff ecoey Theory
+ Bebref en oret copabetiwer to orgonize od execute cover of
—arkton veqpiced to eronage prospective sctuakiong
+ People webre ‘Wgh conce of — seli- eFecacy :
~ 7 view chattengiog problems at Locke sta be marten _
= Restep deep Level of crheresh hs 2
Seeeeeeee ee-EeEdl Shang seese of comencterent a oe
~~ eReceven doater from setteacks
os Poope aeocth “wowter sence of seth - ates (AG aed theuange 5
—__ betreve Aoske tebe beyond capa be' 7 wy \ooce conkidence ~). cco a ——
fecking cet fof
ate ONE ecac ce eblacnnme\” — eapecienee of -£utcere fo case,
_Lxpenienee °*
Sell - effecooy
7. Medeieng cx “ vicoridue experience” - Utefut for percont adho ore
~ cocure aboot themselves Co trey can 5. fren 3 con oro]
Social | verbo Percussion - Diack _€ncovragarcack_or Ae covregerrest
~_pycrtopt feclore = SWeee hut ecbuattone Leoding fo Aichrerc
Cex. feos fadigue | Paine) cause _ ae) -
+ Arcot Cfiychedup » Feet up to tre tack)
A _Ufedke ef Self effenory on troughs _palierne wd + secponies .
i : Warkell toll be thordew
Low sel -ef k'coe le belvove paren
= Reape become errake ord _unpradiictoWe
- f
+ © bean set f- eftercey) con lead people hove a wider view of tock
J
~ -Obctoclec climvlete brese people to greoke efforts
= ‘seus Efececy em Obras? con be roctenced runughy 6 Rygmatiion offcct’
[ berreveng do org tring’ con’ make= it _twe J
“Goat -setteng) or Seer effcca0y" lerent cach atree
oo Set cag ef Feud gals for person cacy high sot otReos
leede to better performance } ' a ‘
4) hacwrron = Oldham ob Chorocterishte model (1499)
~ 6010 Jol Characlerish'ss —9 — Cevbivat Ps tychologrcal >. Outcomes |
eens teri wowte ty / 7 cteter »
re Cxpecteneed ae ee mi » weg CAtaeal
+ _S4'l) Sdenke! — of Aevatic
piety Foi to work Ls Sonek erate valor
Slat Signehecnee i + Ui Sarouth!
_ arer « Sah’ fachbo
jo”
= OF se0@e cultomer ge 1 hee seas
~ sake Feckion
nf
4 Krowledge ef ocdual [= Bagh coor
Work results ef fe cleverness
Feidback fom Job
|
|
|
|
'Mod aatore
calicfockion]
CG
— Crrrostedge « seen j Growth Mela stronghs 5°“ont
TENS —_Sbeeqm et sercont vord for pestoral atcomplvwert ) leaning &
; development Crrederetor both cove job choroclere eve} peychologteol
__ states)
__&_ Smplications
_ . Aecegrerd evar to _groope ty nerease eaboleress of product « - —
+ Bele gate tacke to treiv lowert poccebie tovel 48 create eukonore4 _
_ 1 Coneeck people to outcome of there ork and cuctorens -
_ t Vaezeng ager of employees to enoinie sleet worely Crow rotation /Crrichertet)
d
18) Porte ond Lawler Model of Motrvakion Counesociate model, togechve)
(Wateot & SaTepisie Crecroed Cas"
\wateof Rewer ) Crvcltdecz teats) Rewnnos | o en
. ~~
> | Effort] —— _] Pea rormance 2? | SATFACNON -
S 5
Crererived effort Caore revceplions) | Peenee |
Reaerd proboreuy ) ~
__*) Effort _: _Amouet_of erergy oxorked on a tack - -
2) Velve of seurord } People ws 49 -figuce, out tre rewords of Beeng et je
Ces Avex ove_altvactve “alence’ ir
Vecooni Trey) a
How much effort te he
a “sy _ Peveep lion “of ellos wt =rewerd __probabe lt
ted performance co_ac to get coca
pub en fer d
Ce recon ard_“oretromentat! fr Vrocene 1
4) Qertormenea _Regerds 29 amoust of effort ) AbcUiteer & Trocts evel
ac krowleage » selec ele: od vole pecceptrons ’ ——
3) Saksefoctten 2 _Repends on _awovet _of teurorde _recerved
= Qatrincic_Ceeote of acamplichwent » set pekiatira Woo)
= ayn G Norn corde hone » Satur)ni) Hawthorne € Feet C Heory a Lordchergee ,1980,)
+ Soecat experiments om enfluence of prycicall conde Wont on producing
at weetern ble chick Fatty at Hawtreorre | Chico.
averting hoors end breaks * creveased amplyee produclivily
£ Ley htrng ,
S So payee become motivated to coor’ hard meth attention tug pod to
tren _
tay Three Sineastonal Theory oF AUlwhobion COrrnord riaicen , 1930)
3 cacuat Drmencian
& Locus of contvol
- Sotewal <— Eterna
a = Stabaut Oo : —_
ss —— ——— —_
a a manent >
witha zoshel © = a uetantoe
Craplesns Cemotioral orel Mokvalioial? entarlments ef ccedemic sureecs
od faclure .
@) Locus; + Peceeption of ‘cause of ary event as’ ‘cntemal’ ov Cextercal’
+ Related “tofecling of “peide' one) “rets-ectoom!
ex~ Student Jathe a) her mabey Centernat) a
+) _Teocher_te be er _ Ceeterrat)
= Stove lity 1+ whetwer cause of event a or _unslable across
tere 8 scluations
—— o Reaied 40 Fecting of peless mess’
U*~ student feuled» a) toe trabetety Cstove)
——— _b) Ave to sickness Constable) a
Cm Nabeuty +6
Sho Genbea NERS ts sttE Ines pause of ag event, de under contol. or acl
* Gee od shame ore emahiond ee
ee. staderk fasted 4) Sook in aber Conconboited )
) covld hove pracheed move Centro tiob\e)13) Argyrie's Treoy of Motevatren pa
+ Seen_chonger doting plow & on erdeveduol mate bien [ren rabver ore
/ Treo ature 4 Moturcly
- Posceve > Acteve.
Depederce —= Ordo perderet
Beheve en foo ways -_ eer wong
Exatic shattlew enterecls 9 Deep, song crbens\e :
“Short eam perepectve 7 berg bore pemepert~
——— ___Svborderate Porm. P_—Epak or Superordirate,
/ _ Lack of awoveress of setf Seth cusowrese od control
3 able tudes
An employee cn such corde. tends to-tove ore of
2) Escape : Rerignakton , Nosonteesion eb -
S)_ Right: “Trrogh uneiant oe enfornal. orge —
- 2) Adoptabon : pat ed grde ff atic tude oe a
\ fas!
+ Scrale - teop Leomeng Comproving the cyclen oc cl existe) facts +o
J
edSrecs _qonurre ceswer treat make comporier cr efiect've-
oe Dove - Loop Leornirg 2M tron _jutt_ #
— - 98 Nepandeg _qperbinnt re—undaxlying —oacumaphios_ vatuer ad hebels -
- tt Open _Conenunication’ in en ongn normale conrideced ged . _
~~ can lock Vearereg ord Mrder progess Cf based on defence’
~~ danwot of cook problems , chabclrly of tough etcuas
® Desf. Beton Mokivaten ond Movale.
~~ Hegrer molivalvon often leade to high Morale but met vice vous a
~~ MakVvation _acquusee — pabdbig” Mindi “en 2etay aegis. eohile bap om
/ —___ merle is seconde pronemenon Grorivatvon Ys Peodoetivc ty 5 Morale reay rot)
ts
+ Mohwatren vidvat’ concept j Merate ic CBrowe Coreept?”+ Factors Affecteng Morate.: ee
at Ongonisakion chsett 2 level of Sopes vieion
ee + Natuce oF work + vlorwers Perrophion of Power Syston
+ Level of Fob Sateclockorn 7 OFF tre Jol Re krve hic
R&R Mecagerent has +o offer sloeea Incenkves to nok vole employers
. Mone lary cacenteves Cen terme of rupee,)
+ Nene mere tor teen tives Cob seeuiety y Peawce |
Job envicherent) prometion
i Perse onalety : Patten of fata ng feo ucder's tere 4 ng
nq
= Pasenadrly Treats! S rajor_ ones; OCEAN rrodel - ~
rah) Crook
°. Our’
Stimvlehon)
a C. Coonseren tour race))~ Lerganiced syshomakie , poncho, acpe-Sanie
Cenpecahnat —_E Cextavesion) 3 ak gang Talkative, Souoble :
“Srdiy cal A Cagrecatte necs,) > Affable, Tolerant sencéve Teeshing
a YN Creuroteeien) > Anaious , Srecbable , Temprcmentat —_
Z - Fesconal'ty _AUrcbater “context of specthe behaviors that ave leaired
ets es acs port of external expeerences
+ heeue of control i Centre of contvol ef ao cndévidval® code of
conduct 5B categories = Snlenate od Externale a
ge te _ anternote C People “axing enebiat've ad edependent om
sme Exterots C People more nay Follois inclvve towe, conga)
* Mochic veltcantem © ing _proditeal ) emokonal Rirlont ad be Fl vod beleive _
£o_ qeieeg — ny Sormprom {sing Self - conciourress fee
y seat- estecen Centers up to which people Like or dishive “trematos)
a C reqeteling orci behevior oe, ‘© socal school’s
4
© Setd -SerentoriCommunica rion
Sense of emparte krowled ge or brongmettcng chforration , however >
_ otto carder connotation , énehudes enter =chorge of troughte _
- Pasloluing of edeos ard a sence of porbespatrg ad shaving ‘
SENDER oe Petr
Bere ver
+
- ee —*—
1) Clande Shanron acl Werren Neove Medel of Communication
2 Moet weed ely used _medel ef communication proses
* 8 comporents stmeler to __ general steps of . communication |
Aico Soa ae | Makne medveok Teey of Commoncaken' (la ag)
Corfersecret) — Crranseiter) A Creceprion) Coertora han)
SSENDER —> ENCopcR —> [LenANNEL DECODER ——> RECEIVER >
— po er
ne FreDeack <——
eee (erelodec trose factow in each of comporent Of communicator Drak
reduce tre axcuroey of mesage) oO
te Adven beges! _ :
® Cenceph —rotie het pr rm olfeckive communication
+ Taves _communicabion ag a Levooeter process
Coram: 5 . ee
+ Quonkhoble in Shonren Weover rmodel »
x+A pp A ence for ne Comm. “then Group: Comm.
S * Recerver pays pacecve pork — cohrde condex plays priory vole
+ Feedback token os ese cop: in Flow from “bargher! level enerogeer 49 lowes Newel. a
~ 80 he _accomplon twat people at hughes Jevdt have outhornly to com municol
to people at lower levels Goutroreterion Struc bl Jo i
Disad vontogec endude. reeseoge Distortion] Del! Mon + Oday en _
stocking | re messoqe ; Feteeuig Gavig back velvable fr toemalvon ) ,
ore way communveation
Spa tA: - Flowe fron lower to tre upper level Cparbispatwe shvebire)
= Devel reat of cs democrbiekion _ _
= Désedvontogec eve ‘Teychotogical od “Heererchial’ (reraqe. do rok
leke_to be ‘told joniors) 7 QrebouBerece’ ploxe Srp 696 12.
Seoteen comm. wehin employer F employe
j = = Com Ser Se
Lotercal : - Cormunieatcon behens pertons operating at some
coorke'ng urdex some execubve: — So
esis cornrni hee seeubinge ov conference in edbich all memberc interact
broce_ a at bsg ex lowes levet of ong: Newry -
Advonteger cnclvde _ Coordenabion } Proekieabeet’ ard Morale boost
= _Lemetationg encluse ‘Fees of eningemest —— fect thet _
_ subordeneke het been given vedve cmportoree "Rereckange 40 complies.
2 q po: ; orp lit
Cropenion sree col cenpleeent the oars) A ey =
+ Focenal Sauk Group Nebwodks - GC typec of format \ commonicalion
a) Chain - Sn feumateon oy flows VP er down (ccetae sone )bb) Stor Jushert netoork ~ 9A formabton flows
na leader Cosh acke ae centat
_ — Group “rrembers 30 nol_divectis coremunicate uactn each otrer but ret
“eh re leader ac cerbvat couit- Cort rentrabt zed fore of core
9) cece = _ Group embers crtecacl wetn 2d yornerg crores on!
;
= _Snformatton is traneenstted latevats crag gop erecrbseus
et) AW CHANNEL ~ Group memberc achvely Corrmunicake weir each otrex
fretly Crnest decenteati red foren_of cOtien.)
0
= ore
RE a
te) Savated v= Subsrlenate —cpmmynicater _evdtn hi _ ernmedeiat@ ___—
supeucy gx _ewett ac_a_secoral superior Caypeunss superior + bul _—
_€o_arlimeted menree) : a
z aoy Seveded Y reboot *
communicable wrth a
Sopecion)
LK Lew eenbattred ren sree reboork)
_SMAU- Grove
i Spal
+ 2s ohord rates trough Merorehvall charn
superior
Aen communicates ereth 2 cupenion above Min
+
networks ond Cffeekive Cretenta |
unin weet AUL- CHANNEL
________ Speed Medeate Fast Feat —
Accu. eet Meg vege Z _ Moderate
Crer genes oF Leeder Moderat & Hegre a
Mewar Sabisfeeken Modecake kee Se =
—t Geprevin€ Communcabten z
ee
= 2) Stage Steed = Legh one Lett anotres
dy) Clues
es _ Adventeger
~ + Digedverteger !
= No pockiuler direction nd roppenc behon: people at ony cevel
&) Group or Gocetp chan Ore Aewte atl pecon i> ber | rex yep
8) Rierobetily
__ Suppod syeters am
Vootferal channel of communication
Crean ~ Coch vondomy tettc a re of people _
chan ~ Sowe Lett eetected olvece
Specd ) Feedback ) Pavatiel funetion CFiouc th aut disectong),
Less cvede'ble, Selee ue enformation, Creates Trouble,
Veaniesaes , Pistocbion 7f Moder of communienteon | Veshat Coral, Wirtlen) 5 Mer. vosbat
2) Verbal = — Sméo cormmynicated thrown words — Coes to fous,
wn gelling Cmieaview, YOdi0, Pale ywemer oh
group dicouciont » Covnsestirg 1 1 f0lle swewer oh)
hy lorquoge sysieer of cyrtats Chose mes)
Lenquage > Prorol ogital Rylos Csourde) a Sye locke Buln
. Conongerrent of words ord purclualion) » Serer tn Poles
Couper sere my of words) od progrralre roles Cweening from cortes\)
7 _Grot_ i+ Cecherged bough word of Mouth a
Criggers Fou te Fea + Ceemecples C eteoe pronucuialion, Preporehon, Unthy ad
coahe betol,
> “Restored ont Won y Precision 5” Naluroh. verte, Panne 2 Simgite ty,
oe ———tegaty_, Aeetig eenaitens., Rebeg.. FF etna 2 Mocatnden
gf - - a
fe r_Weeten! + Srlewral (Mewes Reports, Curleber) Crate Johderciiphen)
- a » External ( tere Proporcte , fax 4 Blogs , Ade Portcuds)
me
= = -
$
"3 ORAL Wevtten
a —-
—_ ss. + Permanent Recoel —- tthe Peimenedd Record a
a 4 Lew Cost » te: Hegh Cort
pe Ng get
—# } 7 Sree deote ferBloock Lert Ne for Feedback a
z
—$. s . High Cee in + Regd a
a
as 5 1 Neon. Reale + Most reliable
7 7 Net (egoh - D evidence -
ps Avs kor bon + Rage dictor hon —
ee “Pred sdlakionshap + Maciel velatednefp _
Bevin + MEeEbed by emohion + Seldom of fected by emabion
a ee t
+ Dlegaivon 9h power not * Belegatron of power f§
_Suctatle suclable.
+ RS Korero # Patrente
+ Tere Woslage
+ Rot 204] YO marintens a¢ Record |&) Non. vecbat Communication | Serdeng ord fecaving “word Ler message’
Faciat Lepweesion C Moppeness , 2, ongee feor ) a
non-veool de fren +
+ G woys veevol 5
_Pepeotirg Ceome ting cepeated _co_ beth) 5 Conflichng Cone oppore
_ Comperent's
Regulabn Aerenteng | Moderats
‘ “ 1 “ q a Non- struckuced
Strochieed : - | el
Lo Leequis be wo. (? New Gngucete
erent ‘t mt MERON > eg eRuSuT
3 Dig contenvovt
PD froceeed en Left cerebrum coucbrom
+ Borie tO Communication | —
9)
bh) _ Syrhere eeegn
sroieand
p Nace of clon ae oles)
employers» Oct. cavopinvont)
> Precassad cm exght
Prysical voriens Covtdated equacprrent > stall ebrtoges , deft lomttee/—
C unclear strochee , Sneitierent enfar_systeme»tackof —
€)_Attcuainal herrieas (Hessorottly conttrel, . pait'et center oe —
+ Gectuses Ceoving , pointing. utr, Fergass) oo
+ Povo tenquich'e er vooate (Tore of voice chage , Lovarte , petch)
+ Baty Partie |Wicesies — Chopry pevectated , serued, cortured ) _
+ Proxemies | “Peusorat epoce’ CArmeuat of dic tener ee ced beer ove) a
+ Oeutesies f tye Gere Crtereng. 1 Bienbreg ) - -
+ Maples | Touch € To communicate atfect’on epmpaty 1 emokton)
+ Appeoronee _C ctationg Yar ebte color) a
- «Artefacts C. objects a! sereges ) — ee
tC hrereemies C Rote of “Teme? in dowmiynicakon ) a .
+ Wretten Text C Nordeorrten ,tazout_of poge orrorgemen t of
st Proredic Fea ture C Rrytrns Dotenatien s Shee) .
“4 Gore beet CC nrare color, tye eclor, Height Ceinprenion oviented )
. Lexeres ___Cesptem ef synbels) _— -
Core supports tre_otver,) j subste luting C7: Fr plag of at)Fo Ce of Commun tcanon
~ clear Compete ~ Cong Dinehiny
coved
= Conceele — Conevee Cour cour
4) Anbeply of cards Cereds rourd corre but conse deff" rreantn
€)__Srdeviduat teguishic obey Cure of Korger, , Bettecult /eropprepriote
1) Feer of being gritteize
- Gender borsiers
S) fiychelogidal borsen Cpetroral diccombet by 2M heottn 7 eye /beor ing bos,
2 sey _C tommuncialits 86 rol attock sowe srgorira ts ~
y to wen
Gderds @x- ASAP, Rech Poor,
3) Semenke Borriees Crespagt—2 _ desiecuth &
—_¥)_ Rees ety Veriakion in ome 1 werd fom genre ots: per con
ees os people hordly trten te obec)
CisiieSS ey ROOF
_ ©) S8eotegecat “Barriers _( oef4 «en bockqroued end fepectahone +
_ Cn deff sowal £ politicat view ; Geatert heraccap te
eticekive communication ase to Ph ffrer)
mM) Felt ering Crresipotating [Tompering excty ertermation)
- wi). Serecatisabion —C Treating execs ove itn the some exay
exe 8
Srperience wttr one attacked to ancther
Conpwidunc baad)
a eo) Degena hiern 7 C neruoe opinion , beticf of a percen prevent
Cer Sastofove us Lovfos) him fom acceptirg accurate & addal enfo)
ere ae) Hao effect os to ge gerecal empreccion ‘boied on ove
- ee 28 few ehorecleriches te jvdge over chovachers ehts
. ex. Coming Nabe wetort boa _eworken ) _
nn 2) Stenclypeg Cropeler —troughts or belie there empression
About one erdevidval in nS group ce token ac _emprescion of tre
— cokes i
——Sahre group of endevidvals )
— sata a demenkt of offedkve communigksn
-_ Clovitys Cclear ond procice Vncforaie ——
oe b) Conessteney . i) Renin oy -
a's y a © tg }_Aceaphaneley
d were- Cavhurall Arpeck oF commons catetn :
# Mowe cod ore epoten (ex stetto, Hota)
Tere Con Tine ov tate) 4
+ Spe + Cee
+ cys + To.
COMMUNICATION MoneLé
+ Lergor model Jove esay corm: (Ane tattes Shonen viamte y Sitter sure)
+ Troecadiorat Meaet / aon woye Co eomnuede )
+ Srberackwe Medel / mem anys — (Sch romme)
a) Avistotte Medel
| Specter] » [Specan| ee [baience]—» [etect |
S Speokes Cenbed Medet” -, speover muck crgorite bre _speceh wetarerrd
ccorctens te houget audience’ ad ‘stbsabie’ Coccessor) :
gh val Yo _devetop ‘pubtee Speaing” cells ard crecke “ propagende’
aD) Cee beat ne ce a a goed _Commneaae - Z
2) Ether Casch moter ore credetie cnfrent of audience :
se) Patmos Wn you fe. Yo bem, trey con secrgst vat tr ct ond ove 2
reve Fed 3 mrowes you cis}
“th_eugty things ,* they exe) only believe ¢f
Ww
ane
ay dete mee ove, “ee
Creare" — ——
+ Ne concept of Feedback, - =
of correnunicalvon failure, tive noise’ and Sporritu’
+ Ne concept
+ Medel ety _fov_pubtie Communication skille } Altcbude y |
knowledge Mi Sogcoal 5 Culture — ae
Chetiof , values ,lous » rules relcgien) - :
tw) Message / tncodi affected bt Pt Content Cmatier er seorgh) 5 |
Llement Cgectores , porbires » @ prection) | Teeatrent Creating
the wescoge valve) 5 Structwe 3 Code
<)__ Chonnel affected by medeven of flow from serdox to tecever
Ciieoring aching 1 Seeeeg Soe ning 1 Touching) 7
4) Receswe | decoding _atfected by -sowe feclors os SSendee?
Speaker rol Latenge tere fore _rmuck ben & common grourel fer trree th
Conveesion
Interockve Modete C Convagenee model)
2) Encoder - Source - Decoder st Person toho_ovegtrates rresege is
‘Sore? .
2) Message :
+) _Fudeock = C second Moq_ fore} by Becoder af ee recesuing Ast ore)
4} Fletel of txgorcenes = C Erpeuione ond knowledge rat _sovree possesses.
Cdhv'ch aff ecks 1n9q-_forenalion eel entecpretation) _
i Encoder onc) Decoder ove same seeson] souree
= Corn, = A .
= Am patiern alteration faclor Like cutlure, goccok pryche!)
- situatien and chanrels used a2) Sthrammi Madet of Communicalion (Nite feb rorm , ” _
> =
Freco OF crrenverag
peesoeg :
“rureqeeered
*Comportats CsenBer, Creoder , Decoders Snteepreter, Receiver, Meccoge Medium
Feed back ord reise )
<
+ Back groved of on _emp- rele > communicahien
= ‘fectd of expeunce’ an comp: _arpect Ceuttore, socrat beckgrued _, volver ete)
+ People cavglucd must hove. feonge _to_cornmon to tat
st Scerat environment (place, Teme, context) affects Reld of reference
+ Use of SMetophors! mares carnmynteation _avc'
a Troncackonal Models — CCireutor Medel used for ‘Sorex perronat Communicabions’
+ _Grchenge of reersager__behwn: ‘sepdet’ ord ‘receiver’ .eohere each lowes ure
send ox roceive crescoge 3 Bath rrown aS Communicators?
of _s
= eh
a aa ae
Nowe 2 Norse, ii
Sendae |) ¢ Suerte oScassnasnnETEEnSeneeaaSS
££ Message.
~ Recerver
Ch ANNEL,1 Eveny compoccit Sk _chongng C peopiey Pasivoneonts Meaiyme)
+ Communicator (semaer reeves) enter dependent en each ofver
LE tifestog A_Rebiabeu'y ef communicated meq —doptede on erediven ute
— Affesig fod > Pry seat Cone or caning} ——————
_Loveronenental_ noise =
logical. Cdofoct tm ean ov lear ete
= 2
Reid | = expeutence > “Soual ( rere, value lows j techithors Of | county)
a PF Cultural Caste; clece ) race, ehoiely, ro) -
Pay cho loge (Bepreccion ) Secr ue)
*S Retakonat CReiovon dnp wictory weno) -_
aS Trans coktonak vs Tnteracteve a
2 Conbnvout commenication + Receives recerwor ereccage end
else Receiver € condor tren sends feed bock
Senda work for fers tock
+ Appticat io octal context *__Sntecockton coc'th mochires ov
softaore Cee whotcorp )
) Brencony Communicakon “Medah (multe taeead Fer abach syten)
cpu Cpe Cro Spy 3
€&
E cpu Cpe Cpu Cpu 3—Cpeton) PC roca ing)
Cpe Convote cuee) Cah
po Croote cues)
_bebawiosel ewer) :
wiorak eve) Chery Cverbat
_ Pubic Cues C Prysicat Bowttenwental or vk: fecal, Matwat /wennedt)
J frewate cue (Soe of 9 percon )
Both verbal £ Nor. Verbal
Togged Wirer Cum) : cho ovalebetity of
curs con be Ushi ted ——
_ valence Signs C+ 10, =)? Arrocnt | degree | eeengtn of abMeedtetnene of cuesLEADERSHIP
+ Leadeship es _@ process by which 00 exeurkive con dive -
— quide ond enfluence the behovier ond coor of otrer: bewse
- Accorplish ment of specific qoals {9 _gtven st uokion
= . Sober personal Procese » Jroup process , ond se hua ticn
+ Leodership Tastes
2 are am os) oe
= Teom Co eveop be. eae) a ae
_Sadevedwot _ fee _ oe
Estotolish viscon ond sel diveckien
= __Afficen ered orbeculate valves +
i 7 __Set_ hig sterdards 2 ec pectations
= Accovn teble
= Motivate
Achvove ues
Sowe at role rocdele
= _Liskeo and explain
7 Guide followers
+ Leodeshup styles
aw) Actoeratre / Teng stye
Monage _ retarne ee of tre powers onc deaision moluing antren
1 Steff nok _consutted for caput
1 Shuckicoal set of rewards ond punish mente
Dives supervision ond fireur on
EFfcreney
> Stile con be _veed wheat
= Nee, vobained stati eho do ack howe
jtrcaledge about besk
> Gucck ard _uincled teere fer
de cision waeey
= Menageré power —thatteaged left
Staff dees rot sespord to ony obec leodeuhip style7 St should not be _ used
+ Steff is on exped
uken :
Covivonment te cable.
1 Steff expect Wwer'y opentors beved
-for e : ;
—=FO*_enomple | Pole of heme contiaterg hothe , Teacher ordeserg student
0 d
te dobar [bee accega ent
>) Vemecvob'e | Porvrerpotive. / Setbing Ste. [ congo)eive :
Encovrcoges staff to be a pod of deoicon mating -
+ Equal treakeent _weth “soorat Equolity”
_ + Goate of cloff set trem selves _
ood encouraged a -
Shore deution malig ad _problesn souing recponet betes
be
Achkewement , recognised
= an 7
- Stile con be ured when } - - SO :
J
+ Environ mort highly challengen: bul not unstable _ _ :
‘ Je a
+ tLorge end ctinplee pxeblenc® ‘ead to be glued
= 3
tS apt fro teom in _ deaiion fraletg teytead a ;
+ Resources _copoble bul cot expedle
- style should cok Pe used oben!
* environment vo cloble_ ord _focourees _ coer perienced _
[_vetegateve d Fra Rev style f Pecerecive
Laissez —Farvre__
+ Marogee —_prevides “uatle or no daveck on’ endl quer ethos rou,
___ freedeen os possélete oe
L Slofe _Achennine _treie_euin goats, weave decitcons ond eesolve probleme —
Followers _ © sethevte’ —
on _trere Qn
+ 9b abovis~ Style_con be wed when +
+ shelf ic highly settled 5 expewencecl 3 edvcated ond ruched _
« _Envitonwent haghy stable _wety no chamenges
+ Fe towers heve hig pride cn tre werk they do
+ Ovtside exports euch as staff special sh 01 _concylton te being eee
= Shile compl we Uied alen
+ Stof¥_ic ot expert or renvironerent Pis dnskoloe
+ Merager _doee 20k. Keo ony totes. : ——
: Stoff _uosaksfed ord rend mrottvotton -
STABLE al
ENVIRONMENT
PRETICIPATIVE,
PaRtici PATIVE DELECATIVE
hich Ceowrh » [Avrboairagian | | eaericieanve] | PARTaPAT ve
OR CHALLENGING
td
ENVIRONMENT
Romoritarian [| Autuorira- [| PARTICPArive
EXvyRoNMENT > RIAN
- * e *
IN cris. F
7 TNEAPERI ERED CAPAGLE EXPERT
SUBORDINATE SOBORDINATE — SUROROINATE,
_ Trorsocktorol Lead exsta'p Crrodows Never bevel neds Coophowed ) troy
—Fowuces on _ ssupeaviccon agers sakton ond performance
+ Mleckve in cricig ond cy soluahon -
_F “Ponishire
ck Or Revord” to Promote or ence cage _complioneg, __—
+ Moreen Exception’ Cot seeetng js _expecked tron ck
____does aot reed att entien wok these ig some pecllem )
+ Mumen bai creed ty acternal rorsords such os _paomebtoo ot
: _ Tekey style’ or CRutoceabie style) of leadership
5 “Mangexcot Lecderdhig! lig Kroun ac
“Cromodioral leodedp'Swe con be ved wren
© Tree ore clerdonde ord rules te do te work
+ Cals oe to be cul ov produc vey te Pe cocrmted
+ Job 1s tovlere ord cacrens cnexpeuenaad
. Sty\e sheold oot he uted when
. Creek vey seqpured to solve probleen
+ Sto ereapecrenced orf job mighty ake ted
5 Hath es ale “eenp\tonal”
& — chorackers of — Tronsacltort lender
+ Nalteng fo work Cetin an) syste od regottate
proord vie to enereore ehuerey _
fonowiers eed ercuntatn stokes
te axtarn qeote
+ Fellow — ererteng euler , covb'ear
+ Petemgnily Rocceve’ Cerleua for rewodin
+ Fearon conkegent Rawd Crve conforament) ov _contigent 2
perabze bron C-ve cern forcerrent ) 2 -
Relive Cteadec ceonkinowsly Noovs ak cubordmate: perfermoner nd
eraves conecktions >
Meu —”
L, Fosceve Clades cart for fives to owe op eofere Rainy)
‘)Trorstoreraktoral Leodersh'p C Wee y) ;
+ Leader not lmeled by Wic/hee Follower percep lions -
to work to choage or transform haf hee followes ceade :
2 Objeckve co
ond vedere Weir trunkirg Crating coforeed on employees) _
inmates
+ Creal yiston for due woth — molevalten ord Cospealton for _ subord
+ Leeplogene 08 reottvaled by (rrory’ aloe vt also “Tob Saker fection”
a . : -
5 “setung style) or © Domoccolec slyre’ of Seadexcip —
g
= Style _con he uced when + -
+ Meqnn complex tacks. veod to be _ accormplished
Need of cnnovatton ord eeFavre bom,
$ -
: ro _7 Style shovid ot be wed when?
: eg + Orgoaisaleen sloble ond requires 90 chonge oo
3 + Tobe are covlire , stable job end people ove unctrnied
4 —
SEL Cray tecfoclor Leadarchep Suerkorraie (HLA)? = wrecsuremart of
a! Troncformakincal Leodercip _Cmrgsx cheluder 36 éloms frat og
broken down into A scaler _extth 4 ctome aech J ee -
_ a Trensacttonal ws Trons formakioral.
- «Rely on slendaad forns_of + Acovse _enokers en followers
Cadvecmont , xouaed_, punishment
4p contol fe nowers
+ LN betucen effort ord reward + New expectations co fellowes
_— Seks goats erd__promtsoe reeaoede + creake Leoendng oppertere Hes
a __ for deseved __perforenonee fox Forlowers -
_ Sherk term ord bord) data + work Ge goals trat_ge reseed
_— oxiorked SAF -cakorests 7
- Reliec on humon relations to + Precceopied coche’ purpose od
— Lubricohe humon enteractrone volves ad _etwits
a - a — ——
ae 5 trate of Tron ans fmnaktored Leoder: je Lieadeship od Fos Peconat'ty]
Openness, Con seten Wovevess , Eat (oo, Agrecette cose , Newolste
a Lae _—
F) Servant Leadership _ CRobet Greenleaf, $970)
+ Shows power , puts needs of otras fist ond belo people |
ex Foren end
* Seevos
+ “tea
de
See
develop as. Ohl
frst vatrer tran paople seeuing
shold be ab bole of Pyromid
cb ee
tee leeder —
for tre teat
phe esome