MAN304 – PROJECT MANAGEMENT

Unit Guide

Trimester 3 2022-2023

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 TABLE OF CONTENT
1. CONTACT INFORMATION ..................................................................................................................... 3
2. UNIT OVERVIEW ................................................................................................................................... 3
3. PREREQUISITE ....................................................................................................................................... 3
4. UNIT LEARNING OUTCOMES ................................................................................................................ 4
5. PROGRAM LEARNING OUTCOMES ...................................................................................................... 4
6. STUDENT WORKLOAD .......................................................................................................................... 4
7. STUDENT ASSESSMENT SYSTEM .......................................................................................................... 5
7.1. Quizzes ............................................................................................................................................... 6
7.2. Midterm examination ....................................................................................................................... 6
7.3. Group project .................................................................................................................................... 7
7.4. Final examination ............................................................................................................................ 10
8. LEARNING MATERIALS ....................................................................................................................... 10
9. SCHEDULE OF ACTIVITIES ................................................................................................................... 10
10. GENERAL INFORMATION AND POLICIES ............................................................................................ 12

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1. CONTACT INFORMATION
Dr. Nguyen Thi Duc Nguyen (PhD.) Email: [email protected]
Unit Instructors
Mr. Nguyen Vuong Khoi (MIB) Email: [email protected]
Program Administrator Ms. Nguyen Truong An Address: 279 Nguyen Tri Phuong Street,
District 10, HCMC
Phone: (028) 3920 9999 - Ext: 305
Email: [email protected]

2. UNIT OVERVIEW
This course provides students with fundamental knowledge and skills of project management such as
analyzing and selecting alternatives, planning, scheduling, monitoring, and controlling a project. Varied
approaches which are used to deal with problems rising in the progress of a project are also introduced,
discussed, and practiced.

3. PREREQUISITE
MAN101 Principles of Management

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4. UNIT LEARNING OUTCOMES
Upon completion of this unit, students will be able to:
ULO1 Explain, distinguish concepts, processes, and methods to solve problems in projects
ULO2 Apply various approaches to assess a project’s feasibility
ULO3 Apply various methods in managing projects
ULO4 Demonstrate presentation skills

5. PROGRAM LEARNING OUTCOMES

In line with its focus on assuring students’ skills in unit learning outcomes 1-4 above, this unit is also
responsible for introducing/developing/assuring the following program-level learning outcomes (PLOs):
PLO1 Knowledge & Application
Solid understanding and competency of appropriate application of business discipline-specific
knowledge.
PLO2 Communication
Competency in professional written and oral communication suited to multiple audiences and
contexts.
PLO3 Teamwork
Effective collaboration in teamwork or other tasks in organizational settings.
PLO4 Critical thinking
Critical thinking through appropriate observing, analyzing and reasoning, etc.
PLO5 Problem solving
Effective and constructive problem solving.
PLO6 Ethics
An ethical perspective, including an understanding of the ethical responsibilities of
organizations.
PLO7 Cultural Diversity
A global mindset, including an understanding of the different business settings, the ability to
identify foreign market potentials, to diagnose cross-cultural communication problems and
propose appropriate solutions.

6. STUDENT WORKLOAD
6.1. Study Load
The classes are VERY interactive and STUDENTS WILL BE EXPECTED TO PARTICIPATE in the class
discussions. To do this, it’s important that students review all the relevant materials, some of which will
be given to the students as homework, whilst other content will be given to them in class as preparation
for the discussions. The students can learn a great deal from listening to other people’s insights and views.
As well as this method of learning, the course will also use in-class mini presentations, assignments, and
open discussions to do this.
A student is expected to study 04 credit hours per week in the class. Meanwhile, they students also have
to spend at least 08 credit hours per week for self-study and/or off-class group work.
6.2. Attendance

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It is strongly recommended that students attend all scheduled learning activities to support their learning.
Other cases equating to an absence:
– Arriving to class late by 15 minutes at the beginning,
– Arriving late by 5 minutes after the break
– Leaving prior to the scheduled end time without the permission of the lecturer
6.3. Online learning requirements
Unit materials will be made available on the unit’s e-Learning site. You are expected to consult e-Learning
at least twice a week, as all unit announcements will be made via the platform. Teaching and learning
materials will be regularly updated and posted online by the teaching team.
6.4. Feedback on assessments
Feedback is an important part of the learning process that can improve your progress towards achieving
the learning outcomes. Feedback is any written or spoken response made in relation to academic work
such as an assessment task, a performance or product. It can be given to you by a teacher, an external
assessor or student peer, and may be given individually or to a group of students. At ISB, it is the
responsibility of all students to seek out and act on feedback that is provided as a resource for further
learning.
6.5. General submission requirements
– Students must complete all assessments on the assigned dates including quizzes, mid-term test,
and final exam. If there are extenuating or unforeseen circumstances, students must follow the
school’s policies and procedures accordingly.
– All students must complete assignments and strictly follow instructions on how to submit. The
students must keep a copy of all assignments submitted for marking.
– If a student submits a late assessment without receiving a formal approval for an extension of
time (on basis of an agreement between the school and the instructor), that one will be penalized
by 10% per day for up to 10 days.
6.6. Special Requirements
– Essential equipment: Not applicable
– Legislative pre-requisites: Not applicable

7. STUDENT ASSESSMENT SYSTEM

The assessment items in this unit are designed to enable the students to demonstrate that they have
achieved the unit learning outcomes. Completion and submission of all assessment items which have been
designated as mandatory or compulsory is essential to receive a passing grade.
To pass this unit, the students must:
– Complete all assessment items; and
– Achieve an overall mark of at least 50%; and
– Attend at least 80% of the course (i.e., 12 out of 15 sessions); and
– Complete all available assessment elements. An automatic Fail Non-Submission grade must be
awarded if any assessment task is not submitted/completed as per the details specified.

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 Assessment Weight Due ULOs
1. Quizzes (Individual) 15% − Ongoing (except sessions 7, 8, 13, 14,
(1.5% per and 15) ULOs 2, 3
session)
2. Midterm examination (Individual) 15% − Session 7 ULOs 1, 2
3. Group project (Collective) 30% − Interim presentation: Sessions 7 & 8
ULOs 1-4
− Final presentation: Sessions 13 & 14
4. Final Exam (Individual) 40% TBA ULOs 1, 3
7.1. Quizzes
Weight: 15% (i.e., 1.5% per session)
Type of collaboration: Individual
Due: At the end of each session
Duration: 5-25 minutes
Curriculum mode: Closed-book quizzes
Overview
The weekly quizzes are to check whether students capture key knowledge of relevant book chapters. To
perform well in this assessment, students are encouraged to thoroughly read all relevant book chapters
before each session, and proactively get involved into in-class activities.
▪ Length: 5-25 minutes (depending on sessions)
▪ Format: 10-15 multiple-choice questions (depending on sessions)
▪ Venue: at https://e-learning.isb.edu.vn/my/
7.2. Midterm examination
Weight: 15%
Type of collaboration: Individual
Due: At the beginning of session 7
Duration: 50 minutes
Curriculum mode: Closed-book examination
Overview
The midterm examination is to test whether students can explain and distinguish different concepts,
processes, and methods of problem-solving in project management. This is also designed to test the ability
to assess the feasibility of projects amongst students. In order to perform well in this assessment, students
are advised to thoroughly review the knowledge of sessions 1 to 4 (i.e., topics 1 to 3).

Students are required to complete a set of 58 multiple-choice questions in a time limit of 55 minutes:
- Part 1: 32 theory-based questions (04 marks)
- Part 2: 26 exercise questions (06 marks)

 Note: The above format of the midterm examination may be subject to change.

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7.3. Group project
Weight: 30%
Type of collaboration: Collective
Due: − Submission of the initial video clip: Before session 5
− Submission of interim feedback (2.5%): Before session 6
− Submission of interim presentation slides: Before session 7
− Interim presentation and in-class Q&As (10%): Sessions 7 and 8
− Submission of group report (5%) and final video clip: Before
session 11
− Submission of final feedback (2.5%): Before session 12
− Submission of final presentation slides: Before session 13
− Final presentation and in-class Q&As (10%): Sessions 13 and 14
Submission Submissions required:
− Post the clip (initial and final) to Youtube and submit the link
− Submit the interim and final feedback
− Submit interim and final presentation slides
− Submit the group report
Recipients:
− Unit instructors
− Assigned review groups
Submission venues:
− Submissions to the unit instructors are made via e-Learning
− Submissions to the assigned review groups are made via formal
emails (the unit instructors must be also copied to these emails)
Format − The video clip MUST have clear English subtitles
− Feedback must be in the format of a formal business email
− The report MUST be in PDF format and consistently apply the 12-
point Calibri font, square paragraphing, 1.5 line-spacing.
− Page numbering (for example: 12 | 20 – i.e., page 12 of a 20-page
report), automatic table of content, and APA7 referencing style
are strictly required.
Duration: − Video clip: 03 – 05 minutes.
− Report: 1,200 words (more or less 5%, exclusive of the content
table, executive summary, references, appendices).
− Presentation: 15 minutes (including the time for video display;
all group members must equally present, otherwise ZERO is
rewarded to non-presenting members)
Curriculum mode: Group assignment
7.3.1. Group registration
The class is divided into seven (07) groups. All students are required to register for a group by the end of
the very first session via e-Learning.

7.3.2. Requirements
Design a short video clip

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Students in a same group must closely work with each other to review the textbook and conduct further
research on the Internet or in the UEH Smart Library to design a short video clip from three (03) to five
(05) minutes. The video should be interestingly visualized in a way that helps effectively communicate key
ideas of an assigned topic.
Each group is also required to prepare slides for both interim and final presentation. The interim
presentation should focus on the production process of the initial video clip, whereas the final
presentation should be about the entire process that leads to the finalized video clip. Some important
points in the group report (as suggested in the next section) should be integrated in the final presentation.
Write a report
In addition, each group must also write a report about the process of creating the final video clip. This
report must be subsequently delivered to the clients (i.e., unit instructors and the assigned review groups).
Theories and techniques of project management that are discussed in the course must be well applied.
Although there is no standard outline for the report, students are advised to include the following points:
− Group members and self-and-peer assessment (SPARK)
− Project overview (e.g., objectives, major deliverables, technical requirements, limits and
exclusions, etc.)
− Develop a structure for the project team, describe roles and duties of each team member, and
explain why this structure is chosen
− Describe activities in the project using Work Breakdown Structure, along with their duration in
hours
− Develop the project network, using MS Project software, and report the project overview, project
workload, resource usage, etc.
− Manage risks and resources in the project
− With draw conclusions and practical lessons, and give suggestions for future projects
Review the work of another group
Besides developing your own project, each group is also required to review other projects. This entails
interim feedback and final feedback.
For the interim feedback, each group must watch initial videos of some other groups (as assigned by the
unit instructors) and then give comments on the following: (1) good and attractive points; (2) a detail that
amazes you most; (3) points that need further improvement, etc. Additionally, the review group must
have two (02) questions for each of the video-making groups. The feedback must be submitted to the unit
instructors via e-Learning and to the vide-making groups via formal business emails (the unit instructors
must be also copied to these emails).
For the final feedback, each group must watch the edited video and the report of another group to make
comments. Requirements for the interim feedback also apply for this one.
7.3.3. Video topics and assignment of review group

Students are required to simultaneously make a video clip on a certain topic of project management and
review the work of another group, details as follows:
Group Topic Give interim feedback for Give final feedback for
1 Ten knowledge areas in project Groups 2, 3 Groups 4, 5
management

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 2 Project classification and Phase Gate Groups 3, 4 Groups 5, 6
Model
3 Ethics and project management Groups 4, 5 Groups 6, 7
4 Project manager: Leading by example Groups 5, 6 Groups 7, 1
5 High-performance project teams Groups 6, 7 Groups 1, 2
6 Guidelines for estimating time, costs, and Groups 7, 1 Groups 2, 3
resources in projects
7 Agile project management in action Groups 1, 2 Groups 3, 4

7.3.4. Late submission

Conventionally, no late submission of the video clip, feedback, and/or written report is accepted. Students
with late submission must receive ZERO for this assessment. However, in case of irresistible event (force
majeure) with clear and verified evidence submitted to both the school and the instructors, the students
can still submit the report (only after a mutual agreement between the school and the instructor on the
case is achieved). However, a mark deduction still applies (i.e., marks equal to 10% of the assignment’s
weight will be deducted from the mark awarded).

7.3.5. Length of the report

The report must be 1,200 words in length (more or less 5%, excluding the self and peer assessment, table
of content, appendices references). If this requirement is not met, the penalty must apply as follows:
Length Penalty
More or less from above 5% to under 10% 5% of the mark is deducted
More or less from 10% to under 15% 10% of the mark is deducted
More or less from 15% to under 20% 15% of the mark is deducted
More or less from 20% to under 25% 25% of the mark is deducted
More or less from 25% to under 50% 50% of the mark is deducted
More or less from 50% or more 100% of the mark is deducted

7.3.6. Self and Peer Assessment Resource Kit (SPARK)

Self and peer evaluations will be conducted and applied to the group simulation decisions and to overall
group contribution. For overall group contribution, each member will be evaluated according to the SPARK
criteria in the table below. SPARK criteria evaluate the extent (in percentage) to which each group member
has:
Group member 1: Jane Hewett
No. Group work aspect Contribution Details
1 Sourced and appraised quality research material 90%
2 Suggested reasonable ideas for the case analysis 100%
3 Efficiently fulfilled assigned role 80%
4 Organization and ensuring things get done by deadlines 70%
5 Submitted work to an agreed standard 90%
6 Level of enthusiasm and participation 80%
7 Cooperated and helped the group to function well as a team 70%
8 Attended all group meetings 100%
Total contribution to the essay 85%

7.3.7. Format requirements

A 5% deduction penalty will apply if any of the previously communicated format requirements is not
followed.

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7.4. Final examination
Weight: 40%
Type of Collaboration: Individual
Due: TBA
Submission: Paper-based examination in the exam room
Format: 64 multiple-choice questions:
+ Part 1: 30 theory questions with a total of 2.0 marks
+ Part 2: 34 exercise questions/06 problems with a total of 8.0 marks
 Note: The above format of the final examination may be subject to
change
Duration: 70 minutes
Curriculum Mode: Closed-book final examination
Overview
Students will take a mandatory final exam which accounts for 30% of the total grade. This is expected to
include multiple-choice questions. Any change in this format, however, will be directly communicated in
the class. To prepare well for this assessment, students are advised to review sessions 5 to 12 (i.e., topics
4 to 8).

8. LEARNING MATERIALS
Textbook Larson E.W. & Gray C. F. (2021). Project Management: The Managerial Process (8th
ed.). McGraw-Hill International Edition.
References Project Management Institute (2021). A Guide to the Project Management Body of
Knowledge - PMBOK Guide (7th ed.). Newtown Square, Pennsylvania.
The Stationery Office (2017). Managing Successful Projects with PRINCE2. United
Kingdom.
Joseph, H. (2016). Fundamentals of Project Management (5th ed.). American
Management Association, New York.
E-library https://smartlib.ueh.edu.vn/
E-learning https://e-learning.isb.edu.vn/my/
9. SCHEDULE OF ACTIVITIES
Session Content In-charge Readings Outcomes
1 Introduce the course: Dr. Nguyen Chapter 1 ULO 1
− Unit learning guide
− Contact information
− Teaching and learning method

Topic 1: Modern Project Management

− What is a project?
− Current drivers of project management
− Social-Technical approach to project
management
− Case study discussion

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Session Content In-charge Readings Outcomes
2 &3 Topic 2: Organization strategy and project Dr. Nguyen Chapter 2 ULOs 1, 2
selection
− Strategic management process and
portfolio management system
− Selection criteria: financial and non-
financial
− Applying a selection model
− Assignments and/or case study
4 Topic 3: Project organization and issues in project Dr. Nguyen Chapter 3 ULO 1
management Chapter 10
− Organizational structure of project Chapter 11
− Building and managing teamwork
− Leadership
− Approaches to solve problems
− Conflict management
5&6 Topic 4: Defining and Planning a Project Dr. Nguyen Chapter 4 ULOs 1, 3
− Defining steps and Work Breakdown Chapter 6
Structure (WBS)
− Responsibility matrix
− Constructing a project network
Midterm examination
(Date and time to be announced)
7 Interim presentation and in-class Q&As Mr. Khoi ULOs 1-4
8 Interim presentation and in-class Q&As Mr. Khoi ULOs 1-4
(Continue)
9 Topic 5: Managing risk Dr. Nguyen Chapter 7 ULO 3
− Risk Management Process
− Network diagram (CPM/PERT)
10 Topic 6: Reducing project duration and Dr. Nguyen Chapter 9 ULO 3
adjustment of project scheduling
− Resource management
− Assignments and/or case study
11 Topic 7: Progress, performance measurement Dr. Nguyen Chapter 13 ULOs 1, 3
and evaluation
− Introduction
− Project cost control
− Assignments and/or case study
12 Topic 8: Project closure Dr. Nguyen Chapter 14 ULO 1
− Introduction
− Problems in closure phase of project
13 Final presentation and in-class Q&As Mr. Khoi ULOs 1-4
14 Final presentation and in-class Q&As (Continue) Mr. Khoi ULOs 1-4
15 Review for the final examination Mr. Khoi ULOs 1-4

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10. GENERAL INFORMATION AND POLICIES

10.1. Referencing
Plagiarism
Student assignments are to contain original content created by the students. Assignments will be rejected
if they include plagiarised content or contain excessive amounts of quoted/cited material and minimal
original content. Students will receive a grade of ZERO (0%) for any assignments rejected for this reason.
Written assignments WILL BE checked by the lecturer with Turnitin.com, an online plagiarism-checking
tool.
Sources
Furthermore, your reference to support your statements must be from a reliable source, such as
textbooks, additional reading materials, and reference books. However, many websites are not reliable
sources. Examples are Wikipedia.org, about.com, and ask.com. If you are not sure if a reference is
acceptable or not, please contact the lecturer.
Referencing and Citation
The Publication Manual of the American Psychological Association (APA 7th edition) will serve as the
primary reference materials for all students. Therefore, all papers must be submitted in APA format. The
mechanics of student papers and work will be evaluated, as well as the content.

10.2. Attendance
Students are required to attend a minimum of 80% of all classes (which normally 12/15 sessions).
Other cases equating to an absence:
▪ Arriving to class late by 15 minutes at the beginning,
▪ Arriving late by 5 minutes after the break
▪ Leaving prior to the scheduled end time without the permission of the lecturer
If you are unable to attend any session, please let your lecturer know AND submit a request for absence
form to program administrator prior to the session.
 IMPORTANT: Students will not be allowed to sit in the final examination if violating the above absence
rule.
10.3. Electronic device use
▪ Cell phones will be turned off or switched to vibrate mode before class starts.
▪ No phone calls or text messaging are allowed inside classroom during class time.
▪ Portable listening and/or music devices may not be operated in the classroom.
▪ Headphones and/or ear buds of any type may not be worn while in the classroom whether
operating or not.
▪ Laptop and other electronic devices are not permitted unless specifically authorised by the
lecturer exclusively for note taking and doing class work.
 IMPORTANT: If you are in violation of these policies, you will be excused from class and an absence
will be assessed.

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10.4. Email etiquette
Your lecturers receive many emails each day. In order to enable them to respond to your emails
appropriately and in a timely fashion, students are asked to follow basic requirements of professional
communication.
Your emails should:
▪ Have a concise and descriptive title, including the class and name of the unit you are enquiring
about
▪ Be clear about the intention of their emails
▪ Use appropriate tone and language, proof-read what is written in the email before sending it.
Students should also allow 3-4 working days for a response before following up. If the matter is
legitimately urgent, you may indicate “URGENT” in the email subject header.
Make an appointment: If your email request is complex and requires a lengthy response it may be
probably best to make an appointment with your lecturer/instructor to meet in person.

10.5. Student behavior guidelines

Everyone must behave professionally. Students are expected to always demonstrate respect for unit
instructors and fellow students. Behavior that is disruptive to a positive learning environment reported to
the teacher will result in a warning on the first instance; the second instance might result in a failing grade
along with expulsion from the school.
Unacceptable behaviors can be:
▪ Cheating on an exam
▪ Collaborating with others on work to be presented, if contrary to the stated rules of the course
▪ Submitting, if contrary to the rules of the course, work previously submitted in another course
▪ Knowingly and intentionally assisting another student in any of the above actions, including
assistance in an arrangement whereby work, classroom performance, examination, or other
activity is submitted or performed by a person other than the student under whose name the
work is submitted or performed
▪ Plagiarising
 IMPORTANT:
▪ First violation will result in a grade ZERO (0%) for that assignment.
▪ Second violation will result in a failing course grade.

10.6. Disability support services

Students with disabilities are advised that accommodations and services are available at UEH-ISB. It is the
student's responsibility to contact UEH-ISB office and submit appropriate documentation prior to
receiving such services.

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