JOB ANALYSIS QUESTIONNAIRE وظيفي استمارة تحليل
1. Job Identification: التعريف الوظيفي
Job Title: ____________________________________________________________________
Department: __________________________________________________________________
Preparation date: ________________________ Prepared by: __________________________
2. The Purpose of the Job: ملخص عام للوظيفة
Write in short (one paragraph) on the general nature of the job and its major functions/activities.
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
3. Relationships: الوظيفية,العالقات
Reports to: ____________________________________________________________________
Supervises: ____________________________________________________________________
Works with (on premises): ________________________________________________________
Outside the company:____________________________________________________________
4. Tasks, Duties and Responsibilities:
a. List the tasks he/she performs in order of importance and the % of time for each.
الرئيسية للوظيفة,المهام والمسؤوليات
Serial Tasks Performed % of time
TASK # 1
TASK # 2
TASK # 3
TASK # 4
TASK # 5
TASK # 6
Total 100%
1|Page
b. List the actions / activities carried out to accomplish each task.
التفصيلية للوظيفة,المهام والمسؤوليات
Actions done in task #1
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Actions done in task #2
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Actions done in task #3
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Actions done in task #4
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Actions done in task #5
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Actions done in task #6
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
2|Page
5. Authorities: بمهام الوظيفة,الصالحيات األساسية للقيام
a. Decision Making (Limited and Unlimited):
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
b. Supervision (Direct and Indirect):
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
c. Budgetary Limitations:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
6. Working Conditions طبيعة العمل
a. Schedule (i.e. working days and working hours)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
b. Location ( i.e. indoors or outdoors )
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
c. Hazards subjected to
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
d. Work aids: (i.e. tools, equipment or machines he/she uses to accomplish his/her work)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
3|Page
7. Standards of Performance: معايير قياس األداء الهامة للقيام بمهام الوظيفة
List the major KPIs for each of the previously mentioned tasks
(www.kpimegalibrary.com)
Serial Key Performance Indicators (KPIs)
TASK # 1 1. % Sales Revenue growth
2. Customer satisfaction rate
3. Client Retention
TASK # 2 1. Ratio of new: existing customers
2. Average number, cost, time
3.
TASK # 3 1.
2.
3.
TASK # 4 1.
2.
3.
TASK # 5 1.
2.
3.
TASK # 6 1.
2.
3.
8. Human Requirements to fill this job:
a. Knowledge: بمهام الوظيفة, أساسية للقيام,متطلبات
i. Education (Must)
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
ii. Training Courses (Plus or Must)
_____________________________________________________________________
_____________________________________________________________________
____________________________________________________________________
iii. Minimum Years of Experience
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
4|Page
b. Skills (acquired) بمهام الوظيفة, أساسية للقيام,مهارات
i. Computer Skills (mention the level)
_____________________________________________________________________
_____________________________________________________________________
ii. Language Skills (mention the level)
_____________________________________________________________________
_____________________________________________________________________
c. Abilities(talents) بمهام الوظيفة, قدرات أساسية للقيام/ ,امكانيات
i. Mental abilities (mention the level)
_____________________________________________________________________
_____________________________________________________________________
ii. Physical abilities (mention the level)
_____________________________________________________________________
_____________________________________________________________________
iii. Numerical abilities (mention the level)
_____________________________________________________________________
5|Page
Levels
1 2 3 4 5
Competencies
I. Core Competencies
1. Client Focus
2. Teamwork & Communication
3. Values & Ethics
4. Initiative & Adaptability
5. Continuous Learning
II. Leadership Competencies
1. Visioning and Strategic Thinking
2. Decision Making & Problem Solving
3. Planning & Organizing
4. Results Orientation
5. Team Leadership & Developing Others
III. Technical Competencies
1.
2.
3.
4.
5.
Direct Supervisor: ,توقيع المشرف المباشر Date
Department Head: توقيع مدير اإلدارة Date
HR Manager: توقيع مدير الموارد البشرية Date
6|Page
