CW-C-B-W-4000G&6000G User Manual

CW Fiber Laser V1.0

USER MANUAL

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Contents
1. Safety Information................................................................................................... 4
1.1 Safety Responsibility.......................................................................................... 4
1.2 Laser Classification............................................................................................ 4
1.3 Laser Safety Symbol........................................................................................... 4
1.4 Safety Guide........................................................................................................ 5
2. Product Description................................................................................................. 6
2.1 Product Series..................................................................................................... 7
2.2 Product Parameters............................................................................................8
2.2.1 The parameters of Integrated Laser Machine.......................................... 8
2.2.2 Product Specification...................................................................................9
2.2.3 Interface Wire Description........................................................................11
2.2.4 Description of Electric Parameter............................................................ 15
2.2.4.1 Control Mode...........................................................................................15
2.2.4.2 The Power Dissipation of Integrated Laser Machine.......................... 16
2.2.4.3 Power Supply Requirements..................................................................16
3. Software Control....................................................................................................17
3.1 Function of Software........................................................................................ 17
3.2 Setting Procedure..............................................................................................20
3.2.1 Driver Installation......................................................................................20
3.2.2 Port Connection..........................................................................................21
3.2.3 Connection Status...................................................................................... 21
4.Unpacking and Installation.................................................................................... 22
4.1 Unpacking..........................................................................................................22
4.2 Installation.........................................................................................................23
5. Installation and Cleaning of QBH Laser Head................................................... 24
5.1 Inspection and Cleaning.................................................................................. 24
5.2 Assembly Guidelinet.........................................................................................25
5.3 QBH Waterway.................................................................................................25
6. Cooling System Connection...................................................................................26
6.1 Cooling System Introduction...........................................................................26
6.2 Precautions for Water Cooling........................................................................27
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7. Attention..................................................................................................................28
7.1 Check before Laser Emission.......................................................................... 28
7.2 Laser On and Off Operating........................................................................... 28
8. Alarm Messages and Troubleshooting................................................................. 29
9. Maintenance, Customer Service and Repair....................................................... 31
9.1 General Warranty............................................................................................ 31
9.2 Warranty Limitations...................................................................................... 32
9.3 Other Considerations....................................................................................... 32

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1. Safety Information
Please read this manual carefully before attempting to install or operate the laser. This
user manual details all the health and safety issues regarding the safe installation and
operation. In order to ensure safe operation and optimal performance of this product,
please strictly and correctly follow the warnings, cautions, operating procedures and
other instructions accordingly.

1.1 Safety Responsibility

JPT fiber lasers should have equipped with machinery and security accessories for
safe and correct operation. It’s not suitable for direct and independent use. The
intermediate manufacturers need to understand and follow the relevant operating
specifications and protection standards before the equipment is sold to terminal
customers.

1.2 Laser Classification

According to the relevant national standards and requirements, the series of laser must
be classified on the basis of output power and laser wavelength. All JPT fiber laser
belongs to Class 4 laser instrument.

1.3 Laser Safety Symbol

JPT had affixed noticeable safety protection labeling in the critical area of the laser,
including but not limited to laser, strong electricity and so forth that may cause any
damage to human beings. Therefore, to ensure person safety when using this product,
please do not overlook this information and must be take safety precautions.

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Laser Warning Triangle -Label of laser

emission
(Attached on the back of laser, near output
cable)

WARNING
(Attached on the back of the laser, at bottom
left)

Indicative Mark
(Attached on the side of the wooden case)

1.4 Safety Guide

JPT high power fiber laser could cause unrecoverable damage to humans eyes and
health. The output laser can readily ignite clothing, volatile substances, and burn
human tissue, etc. To ensure the safety of users, please read the safety notification
carefully in below:
● Please do not remove covers as there are no product components and
accessories available for users. All maintenance or service repair can be only
performed in JPT factory;
● Be alert to the position of warning notifications posted, and be cautious when
operating;
● Personnel without safety training are forbidden to enter the relevant area
when operating the laser system;
● Avoid operating laser in a dark environment;

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● Flammable, explosive, volatile materials are prohibited from being placed in
the area of laser system operation, such as gasoline, alcohol and so forth.
Please also make sure the operating area is well-ventilated;
● Please make sure that a current-controlled AC power supply with proper
grounding is used. It is essential to avoid possible personal injury;
● Before connecting laser to alternating current (AC) power supply, please
make sure that the 220V AC power supply is connected properly. Wrong
connection will spoil the fiber laser.

Figure 1 Laser Safety Goggle

Instructions and Precautions for Safety Goggle:

Laser safety goggle prevents or reduces the laser damage to human eyes.
Choosing a safety goggle is based on the maximum output power (or energy), the
optical density (the larger the OD: OD value, the stronger the protective ability), the
visible light transmittance (the value is lower than 20%, and the laser need to be used
under the environment with good illumination).

2. Product Description
JPT CW fiber laser is the optimal combination of optical, mechanical, electrical and
software components. Through controlling ports and controlling software, the
operating status of the laser can be monitored in real time, alarm messages can be
received in time, and the data can be collected. The laser uses water-cooling and self
case design with competitive advantages of high energy conversion (electric to light),

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 CW-C-B-W-4000G&6000G User Manual
low power consumption, maintenance free, flexible output enabled by fiber delivery,
and easy to assemble. It is the ideal laser source for industrial laser cutting, welding
and other industrial applications.

2.1 Product Series

Single mode series including:
500W, 800W, 1000W, 1200W, 1500W, 2000W, 3000W, 4000W
Multiple mode series including：3300W, 4000W, 6000W, 8000W, 12000W

MODEL:

SN:

DATE

RATED VOLTAGE:

RATED FULL LOAD:

MANUFACTURE:

Figure 2 Product Nameplate

MODEL: Laser Type

SN: Stock Number
DATE: Production date
RATED VOLTAGE: Rules for using power supply
RATED FULL LOAD: Laser power dissipation
MANUFACTURE: Name of Manufacturer

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2.2 Product Parameters
2.2.1 The parameters of Integrated Laser Machine
The light output of JPT fiber laser system adopts water cooled QBH output, with
excellent beam quality and stable power output. In order to coordinate with the
installation and debugging, rollers and hoist rings are installed on the models >3000W.
There are also handlebars for the models ≤3000W. Please choose the best way to
move and assemble the machine. As shown in Table 1:
Table 1 Parameters of Fiber Laser
Parameters Units Specification
Dimensions
mm 1394x 902 x 915
（W*L*H）
Weight kg 345(4000G)&400(6000G)

Armored cable Length m 22

Handling Way Rollers and Hoist Rings

1) A Photograph of a Typical JPT CW-C-B-W-4000G&6000G

Figure 3 JPT CW-C-B-W-4000G&6000G

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2) Dimension of the Main Body

Figure 4 Mechanical Dimension of Fiber Laser Module (Unit: mm)

2.2.2 Product Specification

A. Optical Characteristics
Table 2
S/N Feature Testing Minimum Type Maximum Units
Conditions
1 Operational Mode CW/Modulated
2 Polarization Random
3 Average Output Power See Figure 2 W
4 Central Wavelength 1080 nm
5 Spectral Width 4 6 nm
2 hours rms
6 Short-term Stability 2.0
burn-in test %

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24 hours
7 Long-term Stability ±2.5 %
burn-in test

8 Switch-on/off Time 20 us
9 Modulation Frequency 10 20k Hz
10 Red Beam Power 0.8 mW

B. Laser output Characteristics

Table 3
S/N Features Symbol Type / Parameters Units

1 Laser Type CW-C-B-W-4000G CW-C-B-W-6000G

2 Beam Parameter
BPP 20<BPP<25 mm*mrad
Product

3 Armored Cable
22 m
Length
4 Cable Bending
R ＞200 mm
Radius

C. QBH Dimensions

Model：CW-C-B-W-4000G&6000G

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Figure 5 Dimensions of QBH

D. General Characteristics

Table 4

S/N Features Min. Type Max. Units

1 Operating Temperature 10 40 ℃
2 Humidity 10 90 %
3 Storage Temperature - 20 50 ℃
Laser Start
4 20 ℃
Temperature
2.2.3 Interface Wire Description
1) Description of Laser panel interface
Front Panel View:

Figure 6 4000G&6000G Front Panel Layout

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POWER SWITCH: .Main control switch.

EMERGENCY: Emergency stop button. Laser alarms and cuts off the internal power
supply of the laser when pressing the button. Reset by turning clockwise, the user
needs to restart laser or reset alarm signal after resetting, then the alarm can be
eliminated.
Key Switch: 3-position key switch controls the laser operation mode: left position -
ROBOT mode; Right position -TEST mode; Central position- Laser Off.
START button: Press it when the RUN indicator light turns to red, and the START
light will turn to green.
RUN indicator light: It is green when power switches on. It turns to red after waiting
for 10seconds till laser is active, then user can press START button to emit laser
radiation.
ALARM indicator light: The laser shows normal when ALARM indicator light is
yellow, laser emission when ALARM indicator light is green, red with buzzer
indicates laser alarm.

Rear Panel View:

Figure 7 4000G&6000G Rear Panel Layout

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INTERFACE: Control Signal Interface input (see table 5 for details).
RS232 interface: The interface that is monitored and issued instructions to the laser
by the upper computer.
INTERLOCK interface: PIN10 security interface input (see table 6 for details).
AC 380V Interface: Laser Alternating Current adopts 380V input (see table 8 for
details).
INLET: Laser inlet of cold water pipe (internal diameter: 25mm).
OUTLET: Laser outlet of cold water pipe (internal diameter: 25mm).

2) External Control Signal Interface Specification

Table 5 External Signal Interface Specification
Signal
PIN Signal Name Signal Type Description
Level

1 Interlock1+

2 Interlock1- Contact Interlock signal is passive contact.

Closure Please don’t connect to external
3 Interlock2+ Input supply or ground.

4 Interlock2-

5 RS232 TX Send data.

6 RS232 RX Receive data.

7 RS232 COM Return RS232 return.

Remote Start
10 Digital input
Button+ Activate the laser shutters instead
24V DC of pressing START button.
Remote Start
11 Return
Button-
Analog Power control signal:
12 0-10V+ 1-10V DC
input 1-10V=10-100% power
Power Analog Analog output：0-4VDC=0-Pnom，
13 0-4V DC
Output+ output reserved.

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0-10V- /
14 Power Return Return circuit for PIN12 / PIN13
Output-

15 Modulation+ Digital input Connect Modulation+ to PWM+,

24V DC Modulation- to PWM-.
16 Modulation- Return

Aiming Beam
17 Digital input 24V DC Red beam control.
Control+

18 Enable+ Digital input 24V DC High level is effective.

Alarm
19 Return High level: the laser alarms.
Output +
Analog Power control signal:
18 0-10V+ 1-10V DC
input 1-10V=10-100% power
Common Return circuit for PIN17 / PIN18 /
20 Return
Status PIN19 /PIN21 / PIN22 / PIN23.
Laser alarm reset signal.
Eliminating alarm messages by
21 Reset Digital input 24V DC
high level that is no less than
600ms.

Emission Digital
22 24V DC Output 24V to the START signal.
Enable output

Power Supply Digital Active the laser on output 24V.

23 24V DC
Active output

Digital
24 Emission On 24V DC the laser emits on output 24V.
output
Hous
PE Connect to the ground.
ing

3) Security Interface Specification

Table 6 Security Interface Specification

1 INTERIOCK+ Interlock signal is passive

Contact Closure Input contact. Please don’t connect to
2 INTERIOCK-
external supply or ground.

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Emergency When the Emergency Stop
3 Normally Closed Contact
Stop 1+
Emergency button is in the unpressed state,
4 Output
Stop 1- Emergency Stop 1+ and
Emergency
5 Emergency Stop 1- close,
Stop 2+
Emergency Stop 2+ and
Emergency Stop 2- close;
When the Emergency Stop
Normally Closed Contact
Emergency button is pressed,
6 Output
Stop 2+ Emergency Stop 1+ and
Emergency Stop 1- disconnect,
Emergency Stop 2+ and
Emergency Stop 2- disconnect.

4) Laser sequence

Figure 8 Laser Sequence Chart

2.2.4 Description of Electric Parameter

2.2.4.1 Control Mode

JPT laser includes Testing mode, Robot mode:

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1) Testing mode: When the key switch turns to “TEST”, and press the Start button,
test mode will be showed on user interface by using laser controlling software. You
can set the power on controlling software and click “Laser On” to emit. This
operation is generally used to test power and determine the faults ( Notes: You need
to press START button again every time when it emits).
2) Robot mode : The key switch turns to “ROBOT”, the ROBOT mode is selected
and is showed on the user interface. Press the “START” button and then once a signal
is given from external board card, the laser will emit. Emission under the Robot Mode
needs to fulfilling the following 3 conditions simultaneously:
 12-14 analog quantity controls: external 0-10V
 15-16 modulation signal PWN: high level 24V is effective, control frequency and
duty ratio
 18-20 Enable signal EN: Laser shutter

2.2.4.2 The Power Dissipation of Integrated Laser Machine

The power consumption is showed in below Table7. It is indicated on the nameplate
of real panel.
Table 7 Power Consumption
Laser Power Consumption
4000G&6000G 12000W&18000W

2.2.4.3 Power Supply Requirements

Based on different levels, JPT fiber laser use single and three-phase power supply
methods respectively within the scope of relevant national standards. To ensure stable
AC power supply, please install an independent voltage regulator between laser and
the power grids.
Table 8 AC Connection for 4000G&6000G
S/N Cables Electric supply Color
1 Live wire L1 Red
2 Live wire L2 Brown

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3 Live wire L3 Blue
4 Earth wire Protective earth PE Kelly
Note: Please check the condition of laser power supply before power on. Power
supply is 380V AC±10%. The laser with abnormal voltage or lack of phase can not
work properly.

3. Software Control
JPT has developed the host computer software with special characteristics for optical
fiber system. The latest version of monitoring software is V-2020-05-10. This is more
convenient for customers to use, and also can be better to cooperate with production
and debugging. The main interface is as follows(Take 6000G as an example, note that
there is no module 3 on 4000G interface) :

3.1 Main Function of the Software

The function includes: Laser control, operation instructions, output mode selection,
laser status monitoring, and alarm message, etc.
1) Master monitoring interface

2) Module monitoring interface

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Note: You can choose to view the system information of different modules.
3) Combiner system monitoring interface

4) Master alarm monitoring interface

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5) Module alarm monitoring interface

Note: You can choose to view the alarm information of different modules.
6) Combiner module monitoring interface

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Figure 9 4000W&6000W Monitoring Interface

3.2 Setting Procedure

3.2.1 Driver Installation
1) Find the QR code on packing list, scan and download the monitoring software. As
shown in Figure10:

Figure 10 Driver Installation

2) Firstly open , then find the sub-folder and

open it. Choose and open it. This folder contains several drivers to be used

in different operating systems. Simply install the suitable driver to the computer will
do.
3) After installing the RS232 driver, then connect both ends of the USB2.0 to RS232
universal serial cable to the laser and computer respectively (Note: any serial cable

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should not be connected, during the installation). Then open the

folder and execute the software .

3.2.2 Port Connection

Once the installation is completed, open the monitoring software which is shown in
Figure 11. Choose the appropriate port on the left and then click the button on the
right to enter the user interface.

Figure 11 Serial Port Selection

3.2.3 Connection Status

Check whether the monitoring interface is connected properly, as shown in Figure 12:

Figure 12 Properly Connected Status

If it displays same as shown in figure 12 when entering to interface, it means the
serial cable is connected properly. Next step could be performed. If it displays as
shown in Figure 13 when entering to interface, it means the serial cable is
disconnected.

Figure 13 Disconnected Status

Under this condition, the laser cannot be controlled through the software. There are 3
possible reasons for this: the laser is powered off, the standard USB2.0 to RS232
serial cable is damaged or wrongly connected. Please check for the reasons one by
one and restart the operation after troubleshooting.
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4.Unpacking and Installation

4.1 Unpacking
JPT fiber lasers are packaged in wooden case within built-in foam for protection.
Please strictly following the relevant regulations to ensure personal safety.
After unpacking, user should review the packing list which is placed on the top
of the package and make sure that all components are in place. The materials of the
package are recyclable. Please re-use the original materials to pack the product in
order to void any damages if long-distance transportation is needed again.
The packing list is as follows:
Table 9 Packing List

S/N Part Specification Quantity

1 JPT CW fiber laser CW-C-B-W-4000G& 1
CW-C-B-W-6000G
2 Control cable 10 m 1
3 USB (user manual, RS232 1
pc
drive, JPT laser monitor)
4 Air-laid Paper bag 1
5 Cotton swab bag 1
6 USB2.0-to-RS232 cable 5m 1
7 Key pc 2
8 Sample of water pipe
pc 2
(QBH to laser)

Please check all items against this list after unpacking: whether accessories are in
place, whether the cable is damaged, and whether the case shell is scratched,and so
forth. If any damage to the unit is evident or suspected, please keep the pictures and
contact JPT after-sale service immediately. Do not attempt to install or operate the

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laser in any case. As QBH output head of fiber laser is a precision accessory, please
pay attention to the following matters during shipping and operation.
 Please handle the QBH carefully. Damage caused by violent bump, bend or
other improper use is not covered by the warranty.
 The laser cable should never be trampled or bent to a circle with a radius less
than 20 cm. Any damage to the laser caused by the improper actions is not
covered by the warranty.

4.2 Installation
1. Place the laser and QBH on a steady horizontal operation platform respectively.
Make sure that no component of the laser will be dropped or shaken severely;
2. Connect the laser to the water cooler;
3. Connect QBH to the external device;
i. Make sure that installation environment is clean;
ii. Connect water inlet and outlet of QBH output head to the high temperature
inlet and outlet of the water chiller;
iii. Plug QBH output head into welding joint or cutting head, and tighten
properly to ensure that the laser head does not move;
iv. Remove the protective cap from the laser head before emitting, and place the
protective cap in an airtight plastic bag to prevent pollution. The plastic bag with the
protective cap should be placed in a specific position for future use;
4. Connect the serial communication cable to the corresponding port of the laser and
tighten the fixing bolt of the communication cable;
5. Connect external control signal interface to the user system and tighten its fixing
bolts;
6. Check whether the air switch is off. If not, switch it off;
7. Check whether the emergency stop button(switch) is off. If not, switch it off;
8. Make sure that the user’s power supply system is in the power-off state;

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9. Plug the AC cable into the cable port and connect the end to the user’s power
supply system.The installation of laser is completed according to the actions listed
above.
Attentions during installation:
 The metallic platform must be well grounded when laser is installed on it.
There must be good electrical contact between the laser and installation
platform to ensure the laser is well grounded. If the laser is placed on
insulated platform, the laser drivers and laser head must be connected to the
protect ground of the building through individual measures;

 The pollution of QBH laser head may lead to the degradation of the overall
performance of the laser, and may lead to the damage of the output head,
thereby reducing the output power even burning the laser.

5. Installation and Cleaning of QBH Laser Head

Laser output head QBH is a precision optical accessory that belongs to
damageable and expensive components. And we have specially added protective
devices for this accessory in the packaging process.

5.1 Inspection and Cleaning

It is required to check whether the end face of QBH is clean and dust-free before
loading the cutting head, welding head or other accessories. Dust can be deadly to
high-power laser output accessories, so please strictly follow below steps to clean
QBH end face.
Make sure to check：
Remove the dust cap under the dust-free environment and observe whether there is
residual dust on the end face of the quartz crystal under the light (Using microscope to
observe in dust-free environment). If the dust-free conditions cannot be achieved,
ensure QBH end face is down and there is dust-free when in actual factory inspection.
Cleaning steps:
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 Fix QBH on holding fixture;
 Put a swiping paper on the QBH window, then dip a small amount of
isopropanol onto wipe paper with a round head swab;
 Drag the wiping paper in one direction to clean the end face and wipe away
the dust or dirty spots;
 Observe whether the end face is clean and whether there are dirty spots under
the microscope. Repeat the above 2 steps if there are dirty spots;
 Note that all cleaning accessories are non-reusable.

5.2 Assembly Guideline

Please select a suitable connector. Generally, common connector can match
JPT’s QBH output head.
Please make sure to lay the connector flat when assembling QBH into connectors.
Insert QBH into the locking structure of the connector horizontally, tighten and fix it,
then erect and fix the connector. See Figure 14:

Figure 14 QBH Assembly Sequence

5.3 QBH Waterway

This laser system uses water cooling and the diameter of the water pipes are
4*6mm. The water supply flow shall be 1-2.5L/min, and the water temperature shall
be 28-30℃. In order to avoid any damage to QBH, the water pipe should not be bent
when connecting.
Drain the internal residual water of QBH when not using it. QBH can be capped
and inverted several times to allow residual water to flow out.

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Note: QBH is covered with a packaging film when the laser is shipped from the
factory. When taking out and inserting the water pipe, please keep it clean to prevent
the dust and foreign material from entering into the water outlet, which may cause
damage.

6. Cooling System Connection

6.1 Cooling System Introduction

Water cooler selection:

1. Choose the corresponding cooling capacity of the water cooler according to the
laser specification;
2. Choose the high precision of temperature control. It’s better that the accuracy is
between ±0.5℃ and ±1.0℃;
3. Must be dual coolant temperature design: two kinds of setting temperature. When
the laser cooling is satisfied by setting different temperature, it’s necessary to provide
another water temperature, close to the environment temperature to meet the cooling
requirements of the laser output.
 The nominal refrigerating capacity and flow rate of the water cooler are as table
10:
Table 10 The Corresponding Cooling Capacity and Water Flow Rate

Output power Nominal refrigerating capacity Water flow rate

4000G&6000W 10KW&15KW 50L/min&60L/min

 As JPT continuous wave fiber lasers use water as cooling medium, the operating
temperature of the laser needs to be more than 10℃. When the internal
temperature of the laser system has big difference from the ambient temperature,
it can cause condensation easily, even irreparable damage for the laser. The
ambient temperature might be lower than 5 ℃ in winter, and it will greatly help
to protect the laser by taking anti-freezing measures.

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1. Water temperature setting recommendation :
Summer time: The temperature range for chilled water is from 26 to 28℃; for
normal temperature water is from 28 to 30℃;
Winter time: The temperature range for chilled water is from 24 to 26℃; for
normal temperature water is from 26 to 28℃.
2. Specific anti-freezing measures:
1) Do not turn off the water cooler at night when there will never be a power failure;
2) Draining the cooling liquid in the laser, laser output head and water cooler after
the daily use;
3) Add a mixture of antifreeze and purified water as coolant.

6.2 Precautions for Water Cooling System

 Using deionized water or purified water as cooling medium. Distilled water is

also available to use.
 To prevent the growth of bacteria which may cause damage to waterways, it is
recommended to add a certain proportion of anhydrous ethanol solution when
filling pure water.
 Water in the water coolers need to be changed regularly, and the normal cycle is
between half a month to a month.
 Add antifreeze (Recommended brand: CLARIANT) mixed proportionally 3:7
(antifreeze : water) when the temperature is too low. Pipeline must be cleaned
with purified water after winter and using deionized water or purified water as
coolant in case of the corrosion of waterway.
 This may cause irreparable damage to the laser if the inlet and outlet are
connected reversely .
 Be sure to drain the cooling water inside of the cooling system and laser system
when in an extended outage. Otherwise it may cause irreparable damage to the
laser.

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7. Attention

7.1 Check before Laser Emission

 Check when the power is off and there is no water flow

1. Whether the laser and QBH output head are well fixed;
2. Whether the operating space is well ventilated, and there is no combustible,
flammable, explosive and volatile products, etc;
3. Whether the water cooling system has been configured according to the
requirements in chapter 6;
4. Whether the network voltage is normal, please check the detailed requirements in
chapter 2;
5. Whether the QBH laser head is inspected and cleaned according to the
requirements in chapter 5;
6. Whether the emission path of cutting head or welding head is shielded; Whether
inside is clean and dust-free;
7. Check whether there is any irrelevant person in the operation area.
 Check when the power is off and there is water flow
1. Start the chiller to set the temperature and check whether the water pipe joints are
leaking.
 Check when the power is on and there is water flow
1. Whether the laser is alarmed and whether the system can start normally through
monitoring software and the panel indicator light;
2. Check the red beam quality below the connector. The normal red beam is a red
near-circular spot with moderate and stable brightness;
3. Ensuring that the laser system is normal, please refer to the “safety guide” to
operate laser carefully.

7.2 Laser on and off Operation

 Laser on operation
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1) Turn on the chiller and make sure water flow properly;
2) Switch on the power supply of laser;
3) Rotate key to selected mode (Test or Robot);
4) Press the start button (or turn on remote start button);
5) Set power percentage (not available when lower than 10%);
6) Laser on to emit laser (with necessary safety measures). Turn on the laser through
internal mode and external mode accordingly.

 Laser off operation

1) Power off the laser;
2) Switch the key to off;
3) Switch laser power supply controller to off;
4) Turn off the chiller.

8. Alarm Messages and Troubleshooting

Fiber lasers are expensive precision optical devices with many built-in
monitoring and protection functions. If the condition of emission when laser starts up
can not be fully met during use, the laser will be locked and sending alarm messages
by the monitoring software.
The corrective actions are as table 11:
Table 11 Alarm Messages and Eliminate Methods
S/N Alarm Message Phenomenon Eliminate Methods Note
Emergency stop 1. Check whether the emergency
1
alarm stop button is in the off state;
1. Check whether the pins of Restart
2 Chiller alarm Laser emission the
CHILLER1 and 2 are closed;
is off and the 1. Check whether the water pipe and laser
3 Leaking alarm alarm buzzer is connector inside the chassis are after
ringing.The leaking; dismiss
fault lamp 1. Check whether QBH is well ing the
4 QBH alarm lights up in red. connected to the short-circuit contact alarm.
of the cutting head;
5 Water flow 1. Check whether the water pipe
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 CW-C-B-W-4000G&6000G User Manual
alarm connection of laser inlet and outlet is
correct;
2. Check whether there is something
wrong in waterways;
3. Check whether the water flow of
the chiller meets the requirements of
the laser;
1. Observe whether there is red light
under the alarm condition. If there is
red light, please restart the laser and
operate again;
Module 1-3, 2. Please contact JPT after-sale
6
Sensor 1 alarm service if there is no red light output;
3. The laser will be locked
automatically if alarms continuously
3 times. Please contact JPT after-sale
service for support.
7 Module 1-3, 1. Please contact JPT after-sale
Sensor 3 alarm service for support;
Module 1-3, 1. Please contact JPT after-sale
8
Sensor 5 alarm service for support;
Module 1-3,
1. Please contact JPT after-sale
9 Over-voltage
service for support;
alarm
Module 1-3,
1. Please contact JPT after-sale
10 Over-current
service for support;
alarm
1. Check whether the laser water
Module 1-3, supply is normal;
11 Temperature 2. Check whether the water
alarm temperature setting of the chiller is
within the specified range;
Module 1-3,
1. Please contact JPT after-sale
12 Communication
service for support;
alarm
Module 1-3,
Hardware 1. Please contact JPT after-sale
13
current is service for support;
abnormal
Expired due to 1. Please contact JPT after-sale
14
JPT service for support;
Expired due to
15 1. Please contact with agency;
agency
16 Interlock 1 1. Confirm that the interlock 1
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 CW-C-B-W-4000G&6000G User Manual
alarm contact are closed;
2. Check whether it is disconnect
with the machine;
1. Confirm that the interlock 2
Interlock 2 contact are closed;
17
alarm 2. Check whether it is disconnect
with the machine;

9. Maintenance, Customer Service and Repair

9.1 General Warranty
1.1 There is no components built into the product that can be maintained by users. All
the maintenance and repair should be done by the specialists in JPT;
1.2 After all products manufactured according to the order or specification are
shipped, JPT will guarantee to repair the products with material and technique
problems during the warranty period. Ensure that they meet the specifications under
normal use;
1.3 In order to protect your rights and interests, please contact JPT as soon as possible
after finding any defect or damage, applying for product maintenance or replacement
service. After authorized by JPT, please return this product with original warranty
package. All requests for repair or replacement under this warranty must be made as
soon as possible after the defect has been noticed and must be directed to JPT. If a
refund is necessary and agreed between both parties, please verify that all components
are on hand using the packing list and put the product and all the accessories back to
the original package;
1.4 JPT has the right to repair or replace any product with material or technical
problems within warranty period. For all maintenance or replacement products within
the warranty period, only products with special problems are guaranteed with free
warranty. JPT reserves the rights to collect the payment for defective products under
normal use;
1.5 If the product is not within the warranty period or warranty scope, the user shall
be responsible for the maintenance cost;

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 CW-C-B-W-4000G&6000G User Manual
1.6 Please do not send any product back to JPT without confirmation;
1.7 JPT has the right to change any design or structure for the product without prior
notice.

9.2 Warranty Limitations

This warranty excludes or does not cover defects or damage resulting from any of the
following:
2.1 Output head (including bare fiber, optical fiber, optical fiber terminal, external
coupler and collimator);
2.2 Unauthorized modification, maintenance, disassemble or opening neglect or
damage from accident;
2.3 Improper use of operation outside of the specifications for the product;
2.4 Wrong operation, improper or inadequate maintenance or calibration by customer;
2.5 Do not follow the warning information in the manual;
2.6 Optical fiber is not warranted.;
2.7 Components and accessories tampered, opened, disassembled or remolded by
companies other than JPT, which have separate warranties;
2.8 The return of non-sale laser (for example, demo) which affect the secondary sale
of laser appearance, devices and accessories. According to processing method, fees
will be charged according to the treatment (e.g., the appearance of the laser has
irretrievable damage, dirt or scratch, irreversible damage on the output head protector,
crystal and structure parts);
2.9 More than three months from the date of acceptance of laser output head.

9.3 Other Considerations

3.1 Warranty return: the buyer shall pay the freight about shipping back to JPT, and
JPT bears the freight of returning to the customer (Buyers pay for one way freight
cost and insurance to JPT. JPT will pay for freight return cost and insurance back to
the buyers);

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 CW-C-B-W-4000G&6000G User Manual
3.2 Non-warranty return : Buyers pay for 2-way freight costs and insurance to JPT. If
it includes both warranty items and non-warranty items, the non-warranty shall
prevail;
3.3 All products returned to JPT will be charged to buyer for standard test if they meet
the specifications and are not defective in manufacture, or customers don’t use in
accordance with the user's manual (Buyers will be charged with test fee for all
returned products which are within specification and standards or are improper used
by user or without any non-manufacturing defect);
3.4 All returned products must be properly packed to avoid damage in transit (All
products must be carefully packed in a suitable containers to avoid any damages in
shipment to JPT) ;
3.5 Provide complete packing list with product model and serial number to ensure
prompt repair.

※ We reserve the right to make changes in design or construction of any of our

products at any time without notice (The relevant technical parameters listed in this
manual are for reference only and related product information might be changed
without notice). All the specifications, parameters and agreement are subject to the
terms of sales contract.
※ Shenzhen JPT Opto-electronics Co., Ltd reserves the right to the interpretation of
the above Terms and Conditions.

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