7 QC TOOLS
For Process Improvement
TQM for better Future 🌍
1/05/2021
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The Basic 7 QC tools first emphasized by Kaoru
Ishikawa, a professor of engineering (applied
chemistry) at Tokyo University and the father of QC
Circles.
"The term '7 tools for QC' is named after the 7 tools
of the famous warrior, Benkei. Benkei owned 7
weapons, which he used to win all his battles.
Similarly, from my own experience, you will find
that you will be able to solve 95% of the problems
around you if you wisely use the 7 tools of QC."
-Kaoru Ishikawa (Father of QC Circle)
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1. CHECK SHEET
Check sheet, is basically a data
collection sheet, used to record data
for further processing.
The data collection sheet should be
pre-printed and highly systematic and
structured, such that identification of
problems becomes easier.
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2 . S T R AT I F I CAT I O N
Stratification is the process of
breaking down or sorting a large
database so that, meaning subsets,
classifications, or groups can be
developed.
The main reason is to clearly identify
‘what, when, where, how, who, and
why’ of any problems.
It also called as Cluster Analysis.
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3. HISTOGRAM
Histogram is the most commonly used
graph to show frequency distribution.
The most commonly used graph for
showing frequency distributions, or
how often each different value in a set
of data occurs.
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4. CAUSE EFFECT DIAGRAM
Cause-Effect Diagram is also known as
Fishbone diagram and Ishikawa
Diagram.
This identifies one-by-one causes
(/factors) from brainstorming sessions
and then classified into groups i.e.,
4M1E. But the grouping can be varied.
The objective is finding out as many as
possible causes.
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5 . PA R E TO C H A R T
According to Pareto Principle, “ about 20
percent of causes/reasons are responsible
for 80 percent effects/defects”.
That means only few reasons are
responsible for majority of the problems.
These ‘few’ (20%causes) are known as Vital
Few, whereas the rest ‘many’ (80% causes)
are known as Trivial Many.
The objective of Pareto Chart is to identify
the “Vital Few” Causes.
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6 . S CAT T E R D I AG R A M
Scatter diagram is used to find out the
relationship between two variables.
If the variables are correlated, the
points will fall along a line, or very
closed to line.
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7. CONTROL CHART
Control Chart, the seventh tool of TQM,
mostly used in SQC/SPC. Also known as
Shewhart Control Chart.
This chart helps in controlling the process,
by analyzing whether it goes ‘out-of-
control’ or ‘in-control’ situation.
An ‘out-of-control’ situation indicates
necessity of immediate intervention, in
order to take it back to normal ‘in-control’
situation.
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THANK YOU!
TQM for better Future 🌍
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