Device
Registration
Work Instruction
Device Registration RSA Process
Browser access
To start configuring your device for
Embraer SA two factor authentication
(2FA), access the URL:
https://embraer-comercial.auth.securid.com/mypage
Customer: portal myTechCare login
Do not use your email, use your login
Check an example on the next page
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Browser access
If your myTechCare login is peterwil,
enter
[email protected] [email protected] Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Browser access
Use your Portal
myTechCare password
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Browser access
As soon as you log on, your
location will be requested.
Click on OK
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Browser access
Click on Continue and then click on Register
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Download RSA App
If you don’t have the
RSA SecurID Authenticate
app, download it from your
smartphone’s app store
App Store
After the app is fully installed
click on Next
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Device Registration
2
Access the
My Accounts tab
1
Open the app
RSA SecurID
Authenticate
3
Click on
Add Account
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Device Registration
4
Scan the QR Code on the page
https://embraer.auth.securid.com/
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Device Registration
4
If there is any error when trying
to scan the QR Code, such as
“Expired QR Code”, you can use
the other registration method:
“Enter Details”.
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Device Registration
4
If there is any error when trying
to scan the QR Code, such as
“Expired QR Code”, you can use
the other registration method:
“Enter Details”.
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Test now
After completing the
Registration, you will
be asked to perform an
initial connection test
(“Test Now”).
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Test now
A token authentication
request will be sent
to the RSA SecurID
Authenticate application,
to validate and finish
your registration process.
Browser access Download RSA App Device Registration Test now Done!
Device Registration RSA Process
Done!
Done! Your access has been
correctly configured to use
two-factor authentication.
Browser access Download RSA App Device Registration Test now Done!
RSA Desktop
If you prefer to install the desktop
version of RSA follow the steps on
the next page
If you already have the app installed
and want to proceed, go to the
First login with two-factor
authentication page
DESKTOP Registration RSA Process
ATTENTION
1. The software only works on Windows 10.
2. Only 1 device per user is allowed for RSA use. If the user
has set up the phone and wants to use the computer, the
registration made on the cell phone must be deleted.
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Install RSA Desktop
Go to the Microsoft Store
e search for RSA SecurID
Authenticate
Click on Get
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Browser access
To start configuring your device for
Embraer SA two factor authentication
(2FA), access the URL:
https://embraer-comercial.auth.securid.com/mypage
Customer: portal myTechCare login
Do not use your email, use your login
Check an example on the next page
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Browser access
If your myTechCare login is peterwil,
enter
[email protected] [email protected] Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Browser access
Use your Portal
myTechCare password
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Browser access
As soon as you log on, your
location will be requested.
Click on OK
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Browser access
Click on Continue and then click on Register
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Device Registration
Click on
Next
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Device Registration
Open RSA App
and copy the
information from
the QR code
screen in the
corresponding
fields
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Test now
After completing the
Registration, you will
be asked to perform an
initial connection test
(“Test Now”).
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Test now
A token authentication
request will be sent
to the RSA SecurID
Authenticate application,
to validate and finish
your registration process.
Attention Install RSA Desktop Browser access Device Registration Test now Done!
DESKTOP Registration RSA Process
Done!
Done! Your access has been
correctly configured to use
two-factor authentication.
Attention Install RSA Desktop Browser access Device Registration Test now Done!
Portal FlyEmbraer Access
First login with
two-factor authentication
www.techcare.embraer.com/
Go to the normal myTechCare
Portal login page and enter your
account credentials.
Remember to use correct URL:
https://www.techcare.embraer.com/
Portal FlyEmbraer Access
First login with
two-factor authentication
In the Access Manager window, enter
your normal account Login in the
“Username” block and enter your
normal account password in the
“Token” block.
You should receive an
authentication message on your
mobile device or desktop to
confirm your login.
Select the Green Check Mark to
confirm.
ATTENTION
With the implementation of two factor
authentication, it will be not possible users
share the same login.
Do you need
to create new
accounts?
Check the steps
User Registration Guide
To get yourself registered on myTechCare,
you may access the website
www.mytechcare.embraer.com,
then go on the right side of the page
(Register to myTechCare) and click on
As a user of a registered company
myTechCare Support +55 12 3927 2337
How to request access as new users
[email protected] USA/Canada toll free: 1 877 362 0003
User Registration Guide
On the window that will open,
you must choose the business
type and the market segment
of your company, then
click on “Next”
myTechCare Support +55 12 3927 2337
How to request access as new users
[email protected] USA/Canada toll free: 1 877 362 0003
User Registration Guide
You will have to fill out the form with
your personal data then submit.
The company name must be exactly as
registered on myTechCare. (You may
consult your company administrator
or myTechCare Support)
myTechCare Support +55 12 3927 2337
How to request access as new users
[email protected] USA/Canada toll free: 1 877 362 0003
User Registration Guide
On the Available Services tab, you may provide to your company administrator a
brief description of the services you want to access on myTechCare.
After filling the form click on Submit, then an email will be sent to your company administrator
informing that he/she has a new request to approve. When your company administrator approves
it, you will receive an email containing your credentials for access the myTechCare Portal
myTechCare Support +55 12 3927 2337
How to request access as new users
[email protected] USA/Canada toll free: 1 877 362 0003
