Supplier: 0 Date:
Location: 0
Global score
Score
0%
Quality Mangement
100.0%
Quality Management
0%
Environment 50.0% Pre production Pre production
0%
Score
Purchase
0.0%
0%
Production
Health & Safety Purchase
0%
Logistics
0%
Logistics Production
Prepared by
NCR # Main Issues
Comments / Recommendations
683697569.xlsx
General Information
Date
Supplier
Location
General info
Number of employees
Shifts
Quality contact
Email
Phone
Auditees
Name Position
Assessment:
Performed by
Position
HC Business unit
For further information please refer to the current supplier profile form.
683697569.xlsx
Supplier Survey Data
Supplier: Date:
Check
Questions: (tick)
Score Comments: Proof:
Photo/ Document
Quality - Management 0% Comments
Reference
Does the supplier have an established quality management system in
1 ###
place?
Is the quality management system based on a standard?
2 ###
(ISO9001/ ISO14001/ OHAS18001, Other...)
What are the results of the last audit conducted by the certified external
3 body? ###
Audit report, observations, non conformities, time scale to solve
Is an internal system audit program in place?
4 Review actual audits, non conformances raised, closures, time scales. ###
Are actual quality results and key performance indicators (KPI's)
measured and communicated to all personnel on a regular basis?
5
What are these communication methods (display boards, posters, white
boards)?
Is a system in place to document/ registration customer specifications
and ensure that these specifications are always used?
6
The system should involve specification verifications for every new
manufacturing order.
Is there a clear (product) modifications system?
7
The system should show changed specifications (ECN, ECR)
8 Is there a process in place to handle customer complaints?
Are there problem solving methods used, such as 8D, PDCA?
Review a sample of supplier's corrective actions, check effectiveness of
9
problem solving with quality monitoring and check control plan has been
updated.
Is the available measuring equipment sufficient to measure the produced
10
products effectively.
Has an adequate calibration program been implemented?
11 Calibrations traceable to internationally recognized standards,
identification methods, procedures.
Are statistical techniques used, such as CP/ CPK/ Gauge R&R etc.?
12 Look for
records.
Is there a procedure in place to ensure that ISIR/ PPAP submissions are
carried out in accordance with the customers requirements?
13
Review ISIR and PPAP's submitted.
Are all records/ data completed stored in an effective way? Is this data
14 accessible at any time?
Check protection of data in case of emergency.
Pre - Production 0% Comments Photo/Document
Are all the latest (customer) drawings and specifications internally
15 approved and distributed in a controlled way?
Should include disposal of obsolete documents
Is there a procedure to control revisions on specifications?
16
How are revision controls handled and communicated?
Are open engineering issues addressed with an appropriate action plan?
Especially important for running change issues. How is it ensured that
17 engineering issues are finalised before actual production takes place?
Are clear procedures and containment plans on tooling approval and first
product approval (ISIR Procedures) in place?
18
Look for records and
measuring / approval forms. Is this process well documented? How are
customer approval requirements? ERP?
What procedure is in place to release the product for production?
19 Aspects to check: measurement first sample, registration release,
methods to check, criteria of acceptance.
Is the process flow well documented for each product?
20
If not for individual products then for general processes.
PFMEA; Control point(s) per component/ product?
21 Work instructions for production?
Acceptance criteria and procedures for rejects?
Is sufficient machinery in place to carry out current production?
22
Does the machinery in use meet the specifications of the product?
Is a documented maintenance plan, including preventive maintenance
23 available to control machinery and tooling?
Review machine, tooling, jigs & fixtures maintenance records.
Is the core competence of the company in line with the part category
24 If not, highlight the core competence
Purchase 0% Comments Photo/Document
683697569.xlsx
Supplier Survey Data
Supplier: Date:
Check
Questions: (tick)
Score Comments: Proof:
Is there an effective sub-supplier approval /control process in place?
Approval criteria, sub-supplier audits. sub-supplier corrective action
25
requests.KPI's Material specifications, important dimensions and
tolerances, restricted substances etc.
Have all purchased components, materials and services from sub-
26 suppliers been approved by the supplier through a formal process?
Check initial samples reports for each component and material.
In case of sub-contracting, was the sub-supplier process audited, and
27 does the sub-supplier deliver a conformance report?
Look for evidence in forms or reports.
Is there a valid procedure for incoming inspection?
28 Look for evidence in checking instructions, forms and records. Customer
supplied products must be handled as any other supplier.
What measures are taken to indentify materials?
29
Check item number., revision, quantity, etc…
Production 0% Comments Photo/Document
Are all personnel sufficiently trained and certified for their assigned
function?
30
How is it ensured that only competent personnel are working in the
specified job role? Is there a training plan?
Is there an effective identification/ traceability system in place from raw
materials through to finished product?
31 Check the trace from raw material/ component deliveries through to
customer deliveries, material certificates. goods inwards control.
Are records of approval kept by batch/serialnumber?
What procedure is in place to release production when starting up?
Aspects to check: measurement first sample, registration release,
32
methods to check, criteria of acceptance.
Are work instructions made available for production and tooling, and are
they known by operators?
Check that they are in compliance with product requirements/ process
33 control plans. Do they adequately detail how to perform the operations
and what to inspect? Is there clear evidence that the instructions have
been checked on latest revision prior to production issue?
Are there registrations of measurements, during production?
Aspects to check: measurements samples, registration, methods to
34
check, criteria of acceptance.
Is the products status clearly indentified to ensure that only inspected
and released products are dispatched?
35
Aspects to check: indentification on parts, boxes and documentation
Are all special characteristics (for example CTQ spec's) checked,
registrated and analysed.
36
Look for evidence in forms / documentation / procedures.
Is a segregation system in place for rejected material/ components?
Check that bins are marked/ identified for easy identification, part
37
labeling.
Is a registration present for Reworked products?
How is traceability of reworked products communicated to the customer?
38
How is the process monitored for effectiveness and are changes
implemented for improvement?
39 Use of SPC, process capability studies, kaizen events, 5s, feedback to
engineering,...
Is there a sample standard for incoming and final inspection, such as
sample size and sample frequency?
40
Use of AQL or other sample check system
Logistics 0% Comments Photo/Document
How is order intake controlled?
Order confirmation
41
Does the supplier work on a FIFO system?
Check how they monitor dates and control sequence of usage.
42
Are finished goods properly identified according to customer
requirements? Look
43
for Customer specified labels etc.
683697569.xlsx
Supplier Survey Data
Supplier: Date:
Check
Questions: (tick)
Score Comments: Proof:
What control methods are in place to ensure adequate storage of
component / finished product?
44
What measures are taken to protect materials/ products during
transport?
45
Internal transport
How is tracebility of finished products controlled?
46
Health & Safety 0% Comments Photo/Document
Is there a Health & Safety policy available?
47
Are adequate personal protection measures available and in use?
48
Are warning signs present?
49
Is the production environment clean and tidy?
50
How is the emergency preparedness handled?
Inner and outer protection, check plans for evacuation in case of fire,
51 ###
pollution etc.
###
Environment 0% Comments Photo/Document
Is there a Environmental policy available?
52 ###
What waste recycling measures are in place?
53 ###
Is a system in place to document/register and fulfill customer specific
enviroment related requirements?
54 ###
Aspects to check: any records, procedures for purchase, chemicals and
sub contractors production methods.
Is there a system in place to check that local environmental regulations
are met?
55 ###
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Opportunities For Improvement
0
Item for Improvement nr: 1 Date:
Department:
Situation:
Improvement steps to make:
Planned date of completion: Date of completion: Verification QA:
Item for Improvement nr: 2 Date:
Department:
Situation:
Improvement steps to make:
Planned date of completion: Date of completion: Verification QA:
Item for Improvement nr: 3 Date:
Department:
Situation:
Improvement steps to make:
Planned date of completion: Date of completion: Verification QA:
Item for Improvement nr: 4 Date:
Department:
Situation:
Improvement steps to make:
Planned date of completion: Date of completion: Verification QA:
Page 10 of 12
Revision Date
V3 2/12/1999
V4
V5 8/22/2016
1 1/19/2018
1a 3/20/2018
2 9/26/2018
683697569.xlsx
Change
Supporting information changed on performance ratting (sheet summary)
Changed madatory questions, add rating percentages, score rating changed
Graph changed to spiderweb, score matrix on 1 digit.
New Handicare Group procedure format
New section added - Ethics
New release
683697569.xlsx
