CURRICULUM VITAE
Sushil Sunder Naidu
#642, 5th main ,1st floor Bhuvaneshwari Park, Near Venkateshwara sweets,
Bangalore 560085.
MobileNo.: 9066269686
Email: [email protected]
OBJECTIVE:
Seeking a challenging and responsible global career.
QUALIFICATION:
● Master’s degree in Commerce,
● PGDBM (MBA pass Ist year 2014).
● PGDBM IInd in banking 2016.
Skills Summary:
Operating system: Dos, windows, Windows NT.
Applications : MS-office, Corel Draw.
Hardware : Computer Assembling & Networking.
WORK EXPERIENCE:
Present: - Star Shape(II) (Reebook ) Aditya Birla.
Designation: Store Manager
Joining Date: 13nd June 20223– to till date 2023
Job Profile – Ulsoor flagship store Bangalore).
⮚ Monitored the Sales floor regularly, talking to staff and customers, and identifying and resolving
urgent requirements to customer needs.
⮚ Experience of managing KPI’s and Performance management.
⮚ Daily Sop in terms of dashboard.
⮚ Proper reporting to seniors in terms of competitors and other activities.
⮚ Achieving and exceeding sales targets through management of controllable costs and
achievements of profitable targets.
⮚ To motivate, encourage and organize staff through effective leadership, training and
monitoring the performance.
⮚ New Technology of shoes which explains to customers and guides suggestive sales like
Nano X.
⮚ Coordinating with merchandisers regarding stock levels, best sellers & slow moving
merchandise.
⮚ Proper guideline of Visual Merchandise in terms of season wise display.
⮚ Store hygiene and grooming standards for staff.
Selected Achievements:
⮚ Improved the accuracy of sales forecasts.
⮚ Developed new customer satisfaction.
⮚ Store team won the Zero shrinkage month on month.
⮚ Received 100% in mystery shopping and the store was top in Pan India level.
WORK EXPERIENCE:
Past: - Manayaver & Mohey(Global Venture JJ Retail).
Designation: Store Manager
Joining Date: 13st April 2023– 10th June 2023
Job Profile – Commercial Street flagship store(Bangalore).
Manayaver:-
⮚ Monitored the 35 Sales staff on floor regularly,
⮚ Experience of managing KPI’s and Performance management.
⮚ Identifying and resolving urgent customer needs.
⮚ "Celebration wear " like wedding , occupational wear managing with the whole family
interaction and deal with proper way.
⮚ Daily Sop in terms of dashboard.
⮚ "Wow Bills"is the key factors in manyavar and mohey to active the given Target .
⮚ Achieving and exceeding sales targets through management of controllable costs and
achievements of profitable targets.
⮚ To motivate, encourage and organize staff through effective leadership, training and
monitoring the performance.
⮚ New Technology of shoes which explains to customers and guides suggestive sales like
Ultra boost.
⮚ Proper guideline of Visual Merchandise in terms of occasion wise display.
⮚ Store hygiene and grooming standards for staff.
Selected Achievements:
⮚ Improved the accuracy of sales forecasts.
⮚ Google reviews a record in sales with 30%lfl.
⮚ Developed new customer satisfaction form.
⮚ Received 100% in mystery shopping and the store was top in Pan India level.
WORK EXPERIENCE:
Past: - Goodwill Enterprises (Adidas ).
Designation: Store Manager
● Joining Date: 1stSeptember 2022– to 30th March 2023
Job Profile – Adidas Vega City Mall Bangalore).
⮚ Monitored the Sales floor regularly, talking to staff and customers, and identifying and resolving
urgent requirements to customer needs.
⮚ Experience of managing KPI’s and Performance management.
⮚ Online Order in Tata cliq is managed by me in the proper way.
⮚ Daily Sop in terms of dashboard.
⮚ Proper reporting to seniors in terms of competitors and other activities.
⮚ Achieving and exceeding sales targets through management of controllable costs and
achievements of profitable targets.
⮚ To motivate, encourage and organize staff through effective leadership, training and
monitoring the performance.
⮚ New Technology of shoes which explains to customers and guides suggestive sales like
Ultra boost.
⮚ Coordinating with merchandisers regarding stock levels, best sellers & slow moving
merchandise.
⮚ Proper guideline of Visual Merchandise in terms of season wise display.
⮚ Store hygiene and grooming standards for staff.
Selected Achievements:
⮚ Improved the accuracy of sales forecasts.
⮚ Reached a record in sales with 30%lfl.
⮚ Developed new customer satisfaction form
⮚ Store team won the Zero shrinkage month on month.
⮚ Received 100% in mystery shopping and the store was top in Pan India level.
WORK EXPERIENCE:-
Present:- AMAZON INDIA PVT LTD.
Designation:- Customer Service Association
Joining Date 5th November2020 till 15 th August 2022.
Job Profile - Customer Service Amazon product.
Experience of managing KPI’s and Performance management.
⮚ identifying the customer needs online nad offline and resolving urgent issues.
⮚ Online Order packed details and delivery chalan be on time with proper way.
⮚ Daily dashboard order .
⮚ Proper reporting to email and attendance report tosenior in terms of other activity.
⮚ Achieving and exceeding sales targets through management of controllable costs and
achievements of profitable targets.
⮚ To motivate, encourage and filed staff through effective leadership, training and
monitoring the performance route.
⮚ Coordinating with grossers items, merchandisers, regarding stock levels, best sellers & slow
moving merchandise.
⮚ Proper guideline of delivery boy throw delivery More App Merchandise .
WORK EXPERIENCE:
Present: - Mandhana Retail venture LTD.
Designation: Store Manager
Joining Date: 1st March 2016 – 30 October 2020
Job Profile – Being human store 1 MG Mall & Phoenix mall (SIS Store operation
Bangalore).
⮚ Monitored the Sales floor regularly, talking to staff and customers, and identifying and resolving
urgent issues.
⮚ Experience of managing KPI’s and Performance management.
⮚ Online Order in fynd manages by me in proper way.
⮚ Daily Sop in term of dashboard.
⮚ Proper reporting to senior in terms of competitor and other activity.
⮚ Achieving and exceeding sales targets through management of controllable costs and
achievements of profitable targets.
⮚ To motivate, encourage and organize staff through effective leadership, training and
monitoring the performance.
⮚ Coordinating with merchandisers regarding stock levels, best sellers & slow moving
merchandise.
⮚ Proper guideline of Visual Merchandise in terms of season wise display.
⮚ Store hygiene and grooming standard for staff.
Selected Achievements:
⮚ Improved the accuracy of sales forecasts.
⮚ Reached a record in sales with 40%lfl.
⮚ Developed new customer satisfaction form
⮚ Store team won the Zero shrinkage award in 2017.
⮚ Received 95% in mystery shopping and the store was top in Pan India level
WORK EXPERIENCE:
Present: - Celio Future Fashion LTD.
Designation: Store Manager
Joining Date: 15st October 2010 – 11th June 2015
Job Profile – Celio store Amanora (Pune).
⮚ Monitored the Sales floor regularly, talking to staff and customers, and identifying and resolving
urgent issues.
⮚ Experience of managing KPI’s and Performance management.
⮚ Daily Sop in terms of dashboard.
⮚ Proper reporting to senior in terms of competitor and other activity.
⮚ Achieving and exceeding sales targets through management of controllable costs and
achievements of profitable targets.
⮚ To motivate, encourage and organize staff through effective leadership, training and
monitoring the performance.
⮚ Coordinating with merchandisers regarding stock levels, best sellers & slow moving
merchandise.
⮚ Proper guideline of Visual Merchandise in terms of season wise display.
⮚ Store hygiene and grooming standard for staff.
Selected Achievements:
⮚ Improved the accuracy of sales forecasts.
⮚ Reached a record in sales with 40%lfl.
⮚ Developed new customer satisfaction form
⮚ Store team won the Zero shrinkage award in 2012
⮚ Received 97% in mystery shopping and the store was top in Pan India level
Personnel profile:
Date of Birth : 17th June 1982
Marital Status : Married
Sex : Male
Languages Known : Kannada,English, Hindi & Marathi.
Religion : Telugu (Hindu)
Nationality : Indian.
Hobbies : Playing Football, Bodybuilding, and Listening Music.
Strengths
● Positive attitude and problem solving capability.
● Great flare for learning and readiness to work anywhere in world.
● A patient's and avoid listeners with good communication skills.
● Hard working with intelligence.
Date:
Place: Bangalore (Sushilkumar S Naidu )
