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S2 Media Dispenser MStat 25 Pick Sensor Fault

The document discusses an issue with an S2 Media Dispenser where pick unit 1 is failing to detect bills being picked. The pick sensor could be dirty or faulty, the harness between the pick module and control board could be faulty, or the control board itself could be faulty. Running diagnostic tests and cleaning or replacing parts like the pick sensor, module, or control board can resolve the issue.

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100% found this document useful (3 votes)
2K views4 pages

S2 Media Dispenser MStat 25 Pick Sensor Fault

The document discusses an issue with an S2 Media Dispenser where pick unit 1 is failing to detect bills being picked. The pick sensor could be dirty or faulty, the harness between the pick module and control board could be faulty, or the control board itself could be faulty. Running diagnostic tests and cleaning or replacing parts like the pick sensor, module, or control board can resolve the issue.

Uploaded by

nunocoito
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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11/6/2020 Oracle Knowledge InfoCenter - SST2T - S2 Media Dispenser MStat 25 Pick Sensor Fault

Article Languages Availability: No translation available.

IS9573 : SST2T - S2 Media Dispenser MStat 25 Pick


Sensor Fault
Dave Dunham
12/23/2019
5.0
NCR Partners , Level II Srvc ATM , All NCR Internal

Issue(s)
S2 Media Dispenser MStat 25 Pick Sensor Fault

Environment
S2 Media Dispenser

Analysis

In this case it is related to pick unit 1.


Issue is with the ability of the pick sensor to detect a bill being picked.

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11/6/2020 Oracle Knowledge InfoCenter - SST2T - S2 Media Dispenser MStat 25 Pick Sensor Fault

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11/6/2020 Oracle Knowledge InfoCenter - SST2T - S2 Media Dispenser MStat 25 Pick Sensor Fault

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11/6/2020 Oracle Knowledge InfoCenter - SST2T - S2 Media Dispenser MStat 25 Pick Sensor Fault

Cause
Could be dirty/faulty Pick Sensor.
Could be faulty harness between Pick Mod and control board.
Could be faulty Control Board.

Run Sensor/Switch Status test in diagnostics with Loop On.


Block and Unblock the sensor and see if the state changes.

Resolution
Clean sensor.
Replace Pick Module
Replace Control Board

© 2017 NCR Corporation. All rights reserved.

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