11/6/2020 Oracle Knowledge InfoCenter - SST2T - S2 Media Dispenser MStat 25 Pick Sensor Fault
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IS9573 : SST2T - S2 Media Dispenser MStat 25 Pick
Sensor Fault
Dave Dunham
12/23/2019
5.0
NCR Partners , Level II Srvc ATM , All NCR Internal
Issue(s)
S2 Media Dispenser MStat 25 Pick Sensor Fault
Environment
S2 Media Dispenser
Analysis
In this case it is related to pick unit 1.
Issue is with the ability of the pick sensor to detect a bill being picked.
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11/6/2020 Oracle Knowledge InfoCenter - SST2T - S2 Media Dispenser MStat 25 Pick Sensor Fault
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11/6/2020 Oracle Knowledge InfoCenter - SST2T - S2 Media Dispenser MStat 25 Pick Sensor Fault
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11/6/2020 Oracle Knowledge InfoCenter - SST2T - S2 Media Dispenser MStat 25 Pick Sensor Fault
Cause
Could be dirty/faulty Pick Sensor.
Could be faulty harness between Pick Mod and control board.
Could be faulty Control Board.
Run Sensor/Switch Status test in diagnostics with Loop On.
Block and Unblock the sensor and see if the state changes.
Resolution
Clean sensor.
Replace Pick Module
Replace Control Board
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