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Chapter 8 Summary

This document summarizes training and developing employees. It outlines the purpose and process of orientation to help new employees feel welcome and understand expectations. It also discusses various training methods including on-the-job training, apprenticeships, and distance learning. Finally, it examines evaluating training efforts to measure trainee reaction, behavior changes, and learning.

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Nagiib Haibe Ibrahim Awale 6107
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90 views

Chapter 8 Summary

This document summarizes training and developing employees. It outlines the purpose and process of orientation to help new employees feel welcome and understand expectations. It also discusses various training methods including on-the-job training, apprenticeships, and distance learning. Finally, it examines evaluating training efforts to measure trainee reaction, behavior changes, and learning.

Uploaded by

Nagiib Haibe Ibrahim Awale 6107
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Chapter 8 summary

Training and developing employees.

1. Purpose of orientation
 Feel Welcome and At Ease
 Understand the Organization
 Know What Is Expected in Work and Behavior
 Begin the Socialization Process

2. Orientation process
 Employee Benefit Information
 Personnel Policies
 Daily Routine
 Company Organization and Operations
 Safety Measures and Regulations

3. Training
 Is the process of teaching new employees the basic skills they
need to perform?
4. Steps in training process
 Needs analyze.
 instructional design
 Program implementation
 Evaluation
5. Training Needs Analysis
 Task Analysis:
Assessing New Employees’ Training Needs
 Performance Analysis: Assessing Current Employees’ Training
Needs
6. Methods of training
 On the job training = job instruction training
 Apprenticeship training = informal learning
 Audio visual training = computer-based training
 Internet based training =learning portals

7. on the job training [OJT]


 Having a person learn a job by doing the job.
8. Types of – on the job training
 Coaching or understudy
 Job rotation
 Special assignment

Advantages
o inexpensive
o Learn by doing.
o Feedback immediately
9. Steps help to ensure OJT success.
o Prepare the learner.
o Present the operation.
o Do a tryout.
o Follow up.
10. Programmed learning.
 Presenting questions, facts, or problems to the learner
 Allowing the person to respond
 Providing feedback on the accuracy of answers

Advantages
 Reduced training time
 Self-paced learning
 Immediate feedback
 Reduced risk of error for learner
11. Distance and Internet-Based Training
 Tele training
 Videoconferencing
 E-Learning and Learning Portals
12. Long-Term Focus of Management Development
 Assessing the company’s strategic needs
 Appraising managers’ current performance
 Developing the managers and future managers
13. Managerial On-the-Job Training
o Job Rotation
o Coaching/ Understudy Approach =Action Learning
14. Off the job management training and development
techniques
 Case study method
 Outside seminars
 University related programs
 Classroom lectures
15. Managing Organizational Change and Development
 Strategy
 Culture
 Technology
 Structure
 Employee
16. Evaluating the training effort
Designing the evaluation study
 Time series design
 Controlled experimentation
Choosing which training effect to measure
 Reaction of trainees to the program
 Behavior that changed the program
 Learning that actually took place.

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