D

DWWR
REEPPA
AIIR
R IIN
NSSTTR
RUUC
CTTIIO
ONN

1 SAFETY .................................................. 2 5.4 Heaters........................................................................32

5.5 2-piece drain hose connection .................................34
1.1 General hazards ...........................................................2
5.6 Drain pump removal and installation .......................34
1.2 Electrical shock / fire hazards.....................................2
5.7 Door latch removal and installation .........................34
1.3 Plumbing / scalding hazards.......................................2
6 FAULT DIAGNOSTICS......................... 36
2 INSTALLATION ...................................... 3
6.1 Customer service test program ................................36
2.1 Pre-Install checklist .....................................................3
6.2 Troubleshooting.........................................................38
2.2 Alignment .....................................................................3
2.3 Electrical connection ...................................................4
7 TECHNICAL SPECIFICATIONS .......... 42
2.4 Water connection .........................................................4
2.5 Drain and condensation hose connections...............5
3 OPERATION ........................................... 6
3.1 Control layout...............................................................6
3.2 Reset (“Cancel – drain”)..............................................7
3.3 Changing basic features (on selected units).............7
3.4 Entering special programs and coding......................7
3.5 Dispenser......................................................................9
4 COMPONENTS..................................... 10
4.1 Dishwasher components...........................................10
4.2 Operation ....................................................................26
4.3 Serial label (warranty information) ...........................26
5 REPAIR................................................. 28
5.1 Water valves ...............................................................28
5.2 Circulation pumps......................................................28
5.3 Controls ......................................................................31
702_58300000148618_ara_en_a Page 1 of 42
1 SAFETY The customer has the responsibility of ensuring that the
dishwasher electrical installation is in compliance with all national
1.1 General hazards m and local electrical codes and ordinances. The dishwasher is
designed for an electrical supply of 120VAC, 60 Hz, connected to
a dishwasher-dedicated, properly grounded electrical circuit with
Don’t use the dishwasher until it is completely installed. When a fuse or breaker rated for 15 amps. Electrical supply conductors
opening the door on an uninstalled dishwasher, carefully open shall be a minimum #14 AWG copper only wire rated at 75°C
the door while supporting the rear of the unit. Failure to follow this (167°F) or higher.
warning can cause the dishwasher to tip over and result in
This appliance must be connected to a grounded metal,
serious injury.
permanent wiring system, or an equipment-grounding conductor
In some conditions, hydrogen gas can form in a hot water system must be run with the circuit conductors and connected to the
that has not been used for weeks. Hydrogen gas is explosive. equipment-grounding terminal or lead on the appliance. Don’t use
Before filling a dishwasher from a system that has been off for extension cords.
weeks, run the water from a nearby faucet in a well ventilated
area until there is no sound or evidence of gas. 1.3 Plumbing / scalding hazards m
Temperatures required for soldering and sweating will damage
the dishwasher’s base and water inlet valve. If plumbing lines are Don’t perform any work on a charged hot water line. Serious
to be soldered or sweated, keep the heat source at least 6 inches injury could result. Only qualified plumbers should perform
(152.4 mm) away from the dishwasher’s base and water inlet plumbing work. Don’t attempt any work on the dishwasher hot
valve. water supply plumbing until you are certain the hot water supply
is shut off.
Removing any cover or pulling the dishwasher from the cabinet
can expose hot water connections, electrical power and sharp Don’t over tighten the 90° elbow. Doing so may damage the
edges or points. Handle with care. Always wear gloves and safety water inlet valve and cause a water leak. Temperatures required
glasses. for soldering and sweating will damage the dishwasher’s water
inlet valve. If plumbing lines are to be soldered or sweated, keep
1.2 Electrical shock / fire hazards c h the heat source at least 6 inches (152.4 mm) away from the
dishwasher’s water inlet valve.
Don’t allow electrical and water supply lines to touch. Don’t work Check local plumbing codes for approved plumbing procedures
on an energized circuit. Doing so could result in serious injury or and accessories. All plumbing should be done in accordance with
death. Only qualified electricians should perform electrical work. national and local codes.
Don’t attempt any work on the dishwasher electric supply circuit
These instructions depict an installation method for stainless steel
until you are certain the circuit is de-energized.
braided hose or PEX hot water supply lines. If using copper
Make sure electrical work is properly installed. There should be tubing or other material for water supply, defer to a licensed
no loose electrical connections. Ensure all electrical connections plumber for proper installation.
are properly made.

702_58300000148618_ara_en_a Page 2 of 42
2 INSTALLATION

2.1 Pre-Install checklist

□ Unpack unit. Retain packing material until installation is

successful. Remove packing material from inside the
dishwasher.
□ Inspect parts to ensure you have all the necessary materials. If your dishwasher has pre-attached mounting brackets and you
□ Flush household hot water supply for at least two minutes. have a wooden under-counter, position brackets as far apart as
□ Measure the enclosure area. The opening must be at least possible by sliding them within slots in direction of arrows. Do not
34" (87 cm) high and 23-5/8" (60-61 cm) wide. attach them to the countertop yet.
□ The opening must be close enough to the sink for water line
and drain hose plumbing access.
□ Unit must be installed close enough to the sink so that drain
hose length does not exceed 92" (234 cm) and a high loop is
raised at least 20" (51 cm) above the floor.
□ Wooden openings must be sanded smooth and metal
openings must be covered by a protective gasket.
□ Is your water heater set at 120°F (49°C) and does water
pressure measure 15-145 psi (1-10 bar)?
□ If installing in a corner, the dishwasher door must clear
cabinet hardware. If your dishwasher has pre-attached mounting brackets and the
□ Determine mounting method based on dishwasher model and counter top is stone, use pliers to rotate bracket flanges to
countertop type, whether top or side mount. remove brackets from the top. Grasp brackets with pliers at
perforation and bend until the rounded end breaks free. Discard
2.2 Alignment the ends. Slip brackets through side slots. Using pliers, bend
bracket flanges so the brackets will not slip through slots. Do not
attach them to the countertop yet.
Gently rest the unit on its back, taking care not to crush the drain
hose. Remove the toe panel(s). Loosen front feet slightly.
Remove junction box cover and retain for later use. Place
dishwasher upright, then level side to side and front to back.

702_58300000148618_ara_en_a Page 3 of 42
2.3 Electrical connection 2.4 Water connection

Install according to national and local codes. Install according to national and local codes.

Carefully place dishwasher on its back to make electrical Carefully place dishwasher on its back to make water
connections to the terminal block. Turn power off at the fuse box. connections to the water inlet valve. Use a 90º elbow fitting with
Extend power cord approximately 21” from the left side of the Teflon tape as needed. Don’t overtighten.
opening, and 30” from the back wall, making sure the cord
doesn’t contact any moving parts.

Strip outer casing of electrical wire to expose 2.5" - 3" (65 - 76

mm) of inner wires, then strip 1/2" (13 mm) casing from each
wire. If plugging the dishwasher into an outlet, contact customer
service to order power cord accessory kit (SGZPC001UC). Insert
cord through a strain relief (not included) and install to strain relief
plate. Attach wires to terminal block (black – L (hot), white – N
(neutral) & green – G (ground). Unscrew terminal screws, but
don’t loosen or remove them as they may become damaged.
Attach wires snugly, but don’t overtighten. Attach the hot water line to the 90° elbow and route it underneath
the unit toward the hot water connection. Make sure the line
doesn’t contact any moving parts.

702_58300000148618_ara_en_a Page 4 of 42
2.5 Drain and condensation hose connections

Plumbing installations will vary - refer to local codes. The

maximum length of the drain hose, including leading to an air gap
(if any) is 150" (381 cm). Make sure a high loop is raised at least
20" (51 cm) above the floor.

Drain hose has its own adapter – connect directly to plumbing

connection and secure with supplied hose clamp. Don’t connect
to condensation hose.

702_58300000148618_ara_en_a Page 5 of 42
3 OPERATION 3.1.2 SHX / SHV models

3.1 Control layout

3.1.1 SHE models

SHX46A

SHE55P

SHV66A

SHE43P15 3.1.3 Features

The Sanitized light comes on after certain wash programs have

finished, showing dishes have been sanitized according to NSF
standards. Check the Use & Care manual for your model to
confirm which programs qualify as NSF rated.
The Refill Rinse Agent light shows rinse-aid needs to be added.

SHU66C

702_58300000148618_ara_en_a Page 6 of 42
3.2 Reset (“Cancel – drain”) 3.3.2 End of cycle tone

To reset, push Cancel-Drain or Cancel-Reset buttons at the same The End of cycle tone volume can also be changed.
time.

 Turn the dishwasher off and then push and hold the right
Cancel Reset button while turning the dishwasher on –
release buttons when a tone sounds or the right Cancel Reset
button LED lights up.
3.3 Changing basic features (on selected units)  Pushing the right Cancel Reset button changes the setting –
push it until the tone is at the desired volume (or the tone
On some models, features can be changed on the fascia panel. stops if it’s to be turned off). Push the on/off button to save
the setting.
3.3.1 Extra dry heat
3.4 Entering special programs and coding
With Extra Dry Heat, the temperature of the rinse water can be
raised and the drying time increased for improved drying.
Controls contain codes for sales demo mode, factory tests,
customer service test program, dishwasher configuration and
error codes. Consult test programs and error codes for your
dishwasher before using the codes listed in this manual.

 Turn the dishwasher off and then push and hold the left
Cancel Reset button while turning the dishwasher on –
release buttons when the display shows “0” or “1”.
 Pushing the left Cancel Reset button changes the setting –
choose “1” to turn it on and choose “0” to turn it off. Push the
on/off button to save the setting.

702_58300000148618_ara_en_a Page 7 of 42
While pushing (and holding) any two wash cycle buttons, turn the displays. Whenever you get call about a “strange” display, check
dishwasher on with the on/off switch. The current coding (e.g. if the customer put the dishwasher into the test program or some
“C1”) will show in the display or LED's until you release the other program.
buttons. After releasing the buttons, LED “B” will be lit and LED
“C” will flash, confirming you’re in the special programs menu. 3.4.4 Sales demo (showroom) program
Push button “B” repeatedly until you’ve selected your desired
program (see P(X) Program codes, “P1” or “P4” -- programs “P0”
3.4.4.1 Entering sales demo program
and “P3” are factory tests that aren’t to be used).
The following typical codes cover most dishwashers. Consult the Enter the special program mode – see section 3.5. Before
test program for your model to confirm the codes to use. releasing the two buttons held while you turned the dishwasher
on, note the coding on the digital display (e.g. “C1”, “C2”, etc) --
3.4.1 Typical P(X) Program codes the dishwasher must be returned to this code for resale.
Push button “B” repeatedly until the display shows sales demo
P0 = Functional test - used for assembly (do not use) program mode “P4”. Push button “C” to confirm it.
P1 = Customer service test program (see E(X) error codes)
Push button “B” repeatedly until the display shows sales demo
P3 = Endurance / Life test (do not use)
code “C9”. Push button “C” to confirm it.
P4 = Control coding (see C(X) control codes)
Turn power off and then back on. The dishwasher is now in
3.4.2 Typical E(X) Error codes demo mode -- all button lights will light up.

E0 = No errors 3.4.4.2 Preparing a dishwasher for showroom use

E1 = Heating error
E2 = NTC error 1. Turn off the power to the dishwasher or disconnect the
E3 = Filling error dishwasher from the electrical power.
E4 = Water switch cannot be positioned
E5 = Safety float water level reached or motor speed error (error
code dependent on model – check test program)
m WARNING: Danger of electrical shock!
E6 = Aqua sensor error
2. Remove the toe kick and locate the drain pump terminal
shown below. Disconnect the terminal from the drain
3.4.3 Typical C(X) Control codes
pump by squeezing and pulling it out. Cover the terminal
with electrical tape to prevent electrical shock.
C9 = Sales demo mode

Codes C1 through C9 are possible, depending on the model.

HINT: Customers pushing and holding Cancel-Drain or Cancel-

Reset buttons while turning dishwashers on can see strange
702_58300000148618_ara_en_a Page 8 of 42
 Push button “B” repeatedly until the display shows the original
dishwasher code (e.g. “C1”, “C2”, etc). Push button “C” to
confirm it.
Turn power off and then back on. The dishwasher now has it’s
original coding. Reconnect the pump and heater that was
previously disconnected.

3. Disconnect both ends of the short heater red wire – see

section 5.2.3 to remove right side panel for access. Tape 3.5 Dispenser
the wire with electrical tape to the plastic base so it can be
reconnected for resale. 3.5.1 Adjusting rinse-aid dosage

The amount of rinse-aid can be adjusted at the dispenser.

4. Do NOT connect dishwasher to a water line, but slowly

pour about 4.5 liters of distilled water into the tank. The
water level should be near the bottom of the fine filter
screen in the sump.
5. Add a small amount of rinse aid and a 1/2 capful of Rinse-aid can be added by pouring it onto the arrow.
antibacterial agent (bacteriastat) onto the inner door. Do
NOT add bleach. 3.5.2 Closing dispenser doors
6. Reconnect the dishwasher and turn it on by pushing the
on/off button. Close the door and run dishwasher for one
minute. If necessary, add more water until level reaches 1. Slide cover fully left.
the fine filter screen. 2. Push back end of the cover
(onto the arrow) down
3.4.4.3 Preparing a showroom dishwasher for resale firmly until you hear a click.

To return the dishwasher back to it’s original condition for resale,

enter the special program mode – see section 3.4. Push button
“B” repeatedly until the display shows sales demo program mode
“P4”. Push button “C” to confirm it.
702_58300000148618_ara_en_a Page 9 of 42
4 COMPONENTS 4.1.3 Heater

4.1.3.1 Operation
4.1 Dishwasher components
Bosch dishwashers use flow-through heaters instead of exposed
4.1.1 Tank elements, saving space and allowing taller tanks holding larger
dinner plates. Flow-through heaters prevent dishware damage
The tank, made of 304 stainless steel, isn’t available as a service from exposed elements and allow water to be continuously
part. filtered and heated.

Seal Heating element

NTC/Hi-limit

Flow
switch

To upper
4.1.2 Leveling feet (front and rear) spray arm

The base is supported by three leveling feet, two front and one
rear. The rear leveling foot is adjusted from the front. Front feet
have provisions for set screws (in installation parts bag).
To lower From circulation pump
spray arm

Filtered water from the sump flows through the circulation pump
into the flow-through heater. All heaters are protected by a 185ºF
Hi-limit (high temperature cutout) and by a flow switch which
prevents heaters from operating when no water is flowing.

4.1.3.2 Heater ratings

 120 VAC, 60 Hz, 1200 W

 Heats water about 2ºF / minute

702_58300000148618_ara_en_a Page 10 of 42
4.1.3.3 Softer bearing (UC/11 and later) 4.1.3.4 Top Rack Only

Softer bearing (UC/11 and later) & non-softer bearing (UC/06) Models with Top Rack Only have separate actuators mounted
heater assemblies, circulation pumps and sumps cannot be underneath heater assemblies. The actuator moves a magnetic
mixed and matched. Softer bearing heaters don’t fit in older float to block the lower rack port, diverting water to the top rack.
models and older heaters don’t fit in softer bearing models.

Softer bearing & non-softer bearing heater assemblies are Lower

connected to circulation pumps differently: Lower spray arm spray arm

Magnetic
• Softer bearing models (UC/11 & above) have gasket Magnetic float float
assembled to heater and have a separate hose clamp
(order # 172272).
Magnet
• Older models (UC/06) have a separate gasket and do Magnet

not have a hose clamp.

Actuator (hot Actuator (hot

wax motor) wax motor)

The actuator moves a magnet under the magnetic float so the

north poles align, repelling the magnetic float upward until it
blocks the water flow to the lower spray arm.

Heater with top rack housing Both racks Top rack only

702_58300000148618_ara_en_a Page 11 of 42
 Models with water switches & Top Rack Only use water switches
Top view to divert water. Separate actuators aren’t needed.

Microswitch Cam
Plunger
European disk shown,
which is different than
U.S. disk
Bottom view

Where plunger engages heater Where plunger engages sump

4.1.3.5 Half Load

Disk
Starting with UC/33 dishwashers, Half Load replaced Top Rack
Only. Like Top Rack Only, it uses 30% less water, saving water
and energy. Unlike Top Rack Only with mechanical actuators,
Half Load is done by control software (through shortening cycles) Models with water switches need stronger circulation pumps (#
and doesn’t limit water flow to the top rack. 437345) with separate motor starters (# 182318). Circulation
pumps, heaters & sumps for water switch / non-water switch
4.1.3.6 Water switch
models can’t be interchanged.
Motor operated water switches are mounted underneath heater 4.1.4 Circulation pumps
assemblies. They consist of a motor-controlled disk with 3 holes
which rotates and lines up over two sump ports (upper / lower Bosch dishwashers use separate circulation and drain pumps to
spray arms) to provide precise water control to upper, lower or reduce overall size, noise, vibration and energy consumption.
both spray arms. This allows the use of tall tanks, increasing overall space inside
dishwashers where full-sized plates can be placed in both upper
and lower racks. Circulation pumps are suspended by rubber
straps to further reduce noise and vibration.
Depending on features, dishwashers have one of four types of
circulation pumps. Pumps use different controls, wire harnesses,
heaters & sump filters, so replace with identical replacement
pumps.

702_58300000148618_ara_en_a Page 12 of 42
4.1.4.1 “Sisme” (UC/06 through UC/23) 4.1.4.2 “Sisme” pump with PTC motor starter

It has a capacitor start motor with a centrifugal switch cutting out Pump # 437345 pump is more powerful for use with heaters with
the starting capacitor once the motor comes up to speed. This water switches and sumps with extra filter cylinder. It uses a
pump can be replaced as # 239144 pump assembly, # 266511 separate motor starter (# 182318) attached to the motor
motor only or # 167085 impeller kit. terminals. It can use # 167085 impeller kit.

The (PTC) circulation pump motor starter cuts out the start
It has a ceramic seal keeping water from entering the motor and winding after the motor starts.
an 8mm nut on the impeller to free it if it should ever stick.
4.1.4.3 “Sicasym” (UC/21 through present)
8mm nutdriver
Most common pump (used starting with UC/21 index). Smaller
Sump than 239144 “Sisme” pump. Used with controls & single wire
harnesses designed for Sicasym pumps. Motor controls have
motor starter software, so there are no mechanical starters.
Impeller
Sump
access to
impeller

There is no impeller kit.

702_58300000148618_ara_en_a Page 13 of 42
4.1.4.4 BLDC (UC/46 through present) 4.1.6 Drain pump

Pump, motor and control come as one unit (# 665510). Speed Drain pumps are mounted to sumps in the front of dishwashers --
changes as needed for wash cycle and washability (Vario wash). they’re easily accessible from the front of dishwashers by
Pump is isolated from motor, so there’s no seal needed and no removing toe kicks.
need to loosen or replace impellers.

4.1.5 Float 4.1.6.1 Pump specifications

The float is a safety device which starts the drain pump if there’s Drain pump is rated 120V, 60 Hz, 35W, 0.85A.
too much water in the tank. It doesn’t act like a bilge pump (i.e. it
4.1.6.2 Solving installation issues
won’t drain water from the base).
Often improper installations, not drain pump issues, cause
dishwashers to not drain properly.
• Must have drain hoses with high loops (min. 20” high) or
drains with air gaps.
• Drain hoses are 6’ long and can be up to 10’ long. Drain
hose extension kit SGZ1010UC/01 (76.75”) is available.
• Secure drain hoses to rear of dishwashers with non-metal
bands.
• Make sure drain hoses aren’t kinked.

If there’s water in the base or the float switch isn’t working, error
code E5 is possible (except for models where E5 = motor speed
error).

702_58300000148618_ara_en_a Page 14 of 42
4.1.6.3 Cavitating
4.1.6.5.1 Spade terminals (UC/42 and before)
Cavitating may occur in any type of pump when impellers spin
faster (from low inlet or outlet pressure), creating air pockets Wire harnesses to drain pumps have locking spade terminals,
around impellers. Cavitating pumps can be noisy. Air gaps/high which must be released using a small blade screwdriver.
loops keep water contacting pump outlets, preventing air pockets
from forming.

or

4.1.6.4 Siphoning 4.1.6.5.2 Rast 5 connectors (UC/43 and later)

Siphoning may occur in any type of drain pump when low water Rast 5 terminal connectors provide more positive connections
flow allows a siphon (suction) to develop, pulling waste water than spade terminals.
back into the pump. Sump check valves along with air gaps/high
loops prevent siphons from being created.

4.1.6.5 Terminal connections

Drain pump terminals were changed from spade type to (Rast 5)

connectors during November, 2006 and can’t be interchanged.

702_58300000148618_ara_en_a Page 15 of 42
4.1.6.6 Johnson Tee installations (Washington State) During normal fill, rising water compresses air in a chamber until
the diaphragm operates when the proper water level is reached.
Drain pumps in installations with Johnson Tees (in Washington
State) must use stronger 4-vane pumps (# 184178 spade / If water overfills, the float (shown in red below) stops the water fill
607468 Rast 5). and operates the drain pump. This float is connected to the float
in the base – either float operates the drain pump.
Standard 9-vane drain pumps (#
167082 spade / 642239 Rast 5) are
quieter and smoother than 4-vane
pumps. Older spade terminal pumps
had 6-vanes.

4.1.7 Water fill assembly

The water fill assembly is easily accessed from the left side by
just removing the left side panel. It can be a pressure-fill (with
diaphragm) or time-fill, depending on model.

4.1.7.1 Pressure fill

Pressure-fill assemblies use a diaphragm to accurately measure

water levels.

702_58300000148618_ara_en_a Page 16 of 42
4.1.7.2 Time fill 4.1.8 Condensation tube

The time-fill water inlet system is similar to the pressure-fill The condensation tube is crucial for condensation drying, which
system, except it doesn’t have a diaphragm or water level switch. dries dishes without a heating element in the bottom of the tank.
Dishwasher controls allow water to fill for a specific time, relying Starting with UC/12, condensation tubes were moved from the
on consistent water flow through the water inlet valve to provide dispenser to the right side of the tank.
the correct water level.

Time-fill water valves look like pressure-fill valves, but have tight
part tolerances to insure consistent water levels. Time-fill valves
can replace pressure-fill valves, but pressure-fill valves can’t
replace time-fill valves.

Condensation tubes exit in the rear of dishwasher bases, allowing

water vapor to evaporate, and aren’t connected to customer
drains.

702_58300000148618_ara_en_a Page 17 of 42
4.1.9 Door spring Dishwashers with wood doors have adjusting screws to change
spring tension for different wooden door panel weights. Tighten
4.1.9.1 Using hinge pulley screws (cw) to increase spring tension and loosen screws (ccw)
to reduce tension.
The door spring mechanism allows dishwasher doors to open /
close with little effort and to stay open when racks are loaded or Dishwashers with heavy or light wood doors will need door
unloaded. springs changed. The following chart shows when to adjust
tension screws and when to replace door springs.

Door Wood Panel Weight

9 to 15
Existing 5.5 to 9 lbs 15 to 18 lbs
Less than 5.5 lbs 18 to 21 lbs
Door (2.5 to 4.1 (6.8 to 8.2
lbs (2.5 kg) (4.1 to (8.2 to 9.5 kg)
Spring kg) kg)
6.8 kg)
Change to Change to No action Use tension Change to
173696 168576 Blue screw to 182640
The door spring connects to the cord and slides into slots in the Violet Yellow spring spring - use increase Orange spring
rear corners of the base. Springs are color coded for specific (168568) - use tension tension screw tension - use tension
screw if if needed screw if
tensions for specific door weights. needed needed
Change to Change to No action Use tension Use tension
168576 Blue 168568 screw if screw to
Orange
spring - use Violet spring needed to increase
(182640)
tension screw increase tension
if needed tension

702_58300000148618_ara_en_a Page 18 of 42
4.1.9.2 Using hinge slider (sliding pulley) 4.1.10 Hinge bushing

During FD 8910, hinge pulleys were replaced with hinge sliders Hinge bushings hold doors in place (at hinges). Older hinge
(sliding hinge pulleys). Instead of rolling over rotating pulleys, bushings used a separate lock. Newer hinge bushings have
door spring cords slide over pulley sliding surfaces. The sliding latches holding doors in place. Bushings have different
surfaces provide better control than rotating pulleys (i.e. reduces diameters and can’t be mixed. Bushings can be changed as long
possibility of doors slamming closed or falling open). as matching hinge levers are used.

618605 sliding hinge pulley kit replaces all prior pulleys, including
426067. The kit consists of (2) sliding pulleys and (2) cords
which are installed in the field.

Replacement Hinge Levers and Bushings

Side Part # Description Replaced by Description
Left 492033 Lever (14mm) 494876 + 165296 Lever + bushing (15mm)
Left 488250 Bushing (14mm) 494876 + 165296 Lever + bushing (15mm)
Left 263115 Lever + bushing (14mm) 494876 + 165296 Lever + bushing (15mm)
Right 492034 Lever (14mm) 494875 + 165296 Lever + bushing (15mm)
Right 488250 Bushing (14mm) 494875 + 165296 Lever + bushing (15mm)
Right 263119 Lever + bushing (14mm) 494875 + 165296 Lever + bushing (15mm)

702_58300000148618_ara_en_a Page 19 of 42
4.1.11 Water inlet valve 4.1.13 Door latch

Dishwashers use standard horizontal coil water inlet valves. Other than occasional misalignment, the
Dishwashers UC/43 and later have valves with (Rast 5) only door latch repairs will be replacing
connectors. The valve nestles in the left side of the base and is microswitches. Door latches are held in
held into place with two screws. place in console (frames) by tabs. It’s
important latches are properly seated in
consoles and tabs are fully inserted into
latches.

4.1.14 Terminal block

Terminal blocks (UC/40 and later) clearly show line (L), neutral
(N) & ground (G) connections. Dishwasher wire harnesses have
• When reconnecting the water supply to the water valve, spade terminals which connect to terminals on the rear of the
don’t overtighten the elbow fitting. On valves with vertical terminal block.
solenoids, the plastic can crack and cause leaking if
excessive force is used.
• Using Teflon tape on water fittings can help prevent
leaking.
• The water valve can be accessed without removing outer
door or base cover. However, removing them will provide
easier access.
Terminal blocks can’t be installed in the field – the terminal box
4.1.12 On/off switch assy with terminal block must be ordered. The terminal box assy
assures the terminal block is properly grounded to the terminal
The on/off switch turns the dishwasher on box.
and off and is crucial in resetting controls.
Contacts 5 & 6 reset the control. Whenever
a control won’t reset or won’t go into wash
programs, check the on/off switch and
jumper. Replace switch and jumper if
they’re faulty.

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4.1.15 Terminal box 4.1.17 Dispenser

Since 9/23/02, all dishwashers have terminal boxes (“junction The dispenser is located near the top of the inner door and
boxes” / ”J-boxes”) with covers. Boxes were upgraded to a larger reliably dispenses detergent and rinse-aid.
style (with conduit exits) on 3/18/03.

NOTE: Old terminal boxes built before 9/22/02 met UL standards During each wash program, the wax motor opens twice, once to
– toe kicks were approved as terminal box covers. There’s no dispense detergent and again to dispense rinse-aid. The wax
need to change out old terminal boxes. Covers can’t be added to motor opens the same -- linkages open the detergent door &
these boxes since they don’t have cover screw holes. operate the rinse-aid dosage plunger. Dispensers can have reed
switches or optical rinse-aid sensors.

4.1.16 Drain hose m CAUTION: Inner door edges are sharp! Cover door edges
and remove dispenser carefully.
Dishwashers UC/48 and later use a two-hose (internal / external)
drain hose system. A customer (external) drain hose (during
installation) is connected to the internal drain hose, with the 90º
elbow pointing toward the customer drain. The external drain
hose connects directly to the customer drain system without an
adapter.

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4.1.17.1 Reed switch dispensers 4.1.17.2 Optical dispensers

Optical dispensers are connected differently and can’t replace

reed switch dispensers.

With rinse-aid
present, the optical
receiver senses a
diffused light beam.

The white plastic linkage opens the detergent dispenser door,

then cocks in place to dispense rinse-aid when the wax motor
operates again. After the 2nd operation, the linkage resets for
the next wash.
When rinse-aid has
run out, the optical
receiver senses a
strong light beam.

TIP: It’s possible for some clear rinse-aid brands to not diffuse
light adequately to show rinse-aid isn’t needed.

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4.1.17.3 Top load dispensers 4.1.18 Aqua sensor

431413 top-load dispensers enable detergent and rinse-aid to be The aqua sensor is located behind the sump, to the left of the
added while doors are partially open (preferably @ 45º). The heater. It’s a two-piece assembly, with a small circuit board in a
dispensing mechanism uses a solenoid instead of an actuator plastic housing). It senses water cleanliness and allows the
(wax motor). dishwasher control to remove pre-wash and/or pre-rinse cycles to
save energy (~ 20% energy savings).

If water is clean enough, it will be kept for the wash cycle. If not,
the aqua sensor directs the dishwasher to add an additional pre-
rinse or pre-wash cycle.

The plastic linkage opens the detergent dispenser door when the
solenoid first operates, then cocks in place to dispense rinse-aid
when the solenoid operates again. After the 2nd operation, the
linkage resets for the next wash. Dishwashers still operate adequately when aqua sensors fail.
Customers will only notice aqua sensors failing if they see their
Rinse-aid dosage is shown on the digital display and is changed dishwashers running slightly longer or their electric and water
through the dishwasher controls, not through a dispenser dial. usage getting slightly higher.

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4.1.19 Display and power modules 4.1.20 Sump parts

Dishwashers can have from one to three controls, depending on 4.1.20.1 Sump
the model: a control module (in the fascia / control panel), a
display module with display, lights & buttons (in the fascia / The sump contains a filter screen, large item (coarse) filter and
control panel) and a power module in the base on the right side. micro filter.
The power module controls the circulation and drain pumps, while
the control module controls the wash programs.

Power module

Display module
The sump holds the drain pump cover and suction cap. The
suction cap, used only with Sicasym circulation pumps, provides
a proper flow rate of water through the sump.

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4.1.20.2 Backflow (check) valve 4.1.20.3 Spray arm feed tube

The backflow (check) valve is located in the bottom of the sump When water doesn’t spray from upper spray arms, check feed
near the circulation pump inlet. It prevents waste water from tube where it enters the sump. Occasionally, the joint between
entering the sump. the feed tube and its base can loosen -- the entire feed tube must
Occasionally, older (black) check valves (used mid 2003 & be replaced.
earlier) have swelled, allowing water to trickle out during washing.
The newer (clear) material doesn’t swell – newer shape provides
improved seating after many uses. Part # is still 165262.

Old valve
New valve

TIP: When washability issues arise, replace check valve along

with other repairs. 4.1.21 Info lights

Many high-end models have models have info lights, which shine
a red light onto floors, letting customers know their quiet
dishwashers are running. When dishwashers finish wash cycles,
info lights shut off.

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4.2 Operation 4.3 Serial label (warranty information)

4.2.1 Water circulation The serial label, located on the right side of the inner door,
contains the dishwasher model, serial and index (KI) #’s.
The circulation pump pumps water from the sump through a triple
filter system to the heater. When water enters the heater, a flow
switch determines water is present and allows the heater to be
activated. As water flows, it’s heated until it reaches the pre-set
temperature determined by the cycle. Once it leaves the heater,
it flows through the sump into the upper and lower spray arms.

Aqua
sensor NTC Hi-limit

Heating 4.3.1 Understanding the FD # (customer serial #)

element
To upper
spray arm This is the serial # used for customer and warranty repairs,
To lower commonly known as the “FD #”. It’s located under the model #.
spray arm
FD8303 00011
Backflow
Circulation
The FD # shows the production date:
valve
pump motor
• The first 2 #s represent the year: 83 = 2003
• The next 2 #s represent the month: 03 = March
• The next 5 #s represent the unit made that month: 00011 =
Drain pump 11th SHY99A05UC made that month
cover
Sump
Drain pump Impeller Seal

The aqua sensor, drain pump, NTC, Hi-limit and backflow valve
are near the heater under the sump. The aqua sensor senses
water cleanliness – dishwashers add or subtract rinses as
needed. The NTC senses water temperature. The Hi-limit shuts
off the heater if the water gets too hot. The backflow valve
prevents waste water from entering the dishwasher.

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4.3.2 Understanding the 17-digit factory serial #

This is a more detailed serial # used by the factory for analysis of

returned units. It’s located in the bottom right corner of the label.

10 3 03 0081344 00011 5

• The first 2 #’s represent a factory code: 10 = New Bern

dishwasher, 82 = New Bern cooking
• The 3rd # represents the last digit of the year: 3 = 2003
• The next 2 #’s represent the month: 03 = March
• The next 7 #’s represent the model: 0081344 =
SHY99A05UC
• The next 5 #’s represent the unit made that month: 00011
= 11th SHY99A05UC made that month
• The last # represents a check digit = 5 in this case (is
dependent on all preceding #’s)

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5 REPAIR solenoids, the plastic can crack and cause leaking if
excessive force is used.
5.1 Water valves  Using Teflon tape on water fittings can help prevent
leaking.
Access the water valve from the front of the dishwasher base by  The water valve can be accessed without removing outer
removing the toe kick. door or base cover. However, removing them will provide
easier access.
5.1.1 To remove water valve
5.2 Circulation pumps
Tools needed: T20 Torx screwdriver & pliers.
The circulation pump is accessed from the right side of the
1. Remove two (2) T-20 Torx screws from toe kick and tilt toe dishwasher by removing the right side panel and blocking the
kick out from under dishwasher. tank. Use same process to access the heater & base mounted
2. Remove base insulation (on models with insulation). controls.
3. Move sump inlet hose away from water valve (without
disconnecting it). 5.2.1 To remove outer door
4. Disconnect wires from water valve, including ground wire.
5. Remove two (2) T-20 Torx screws from water valve. Tools needed: T20 Torx screwdriver.
6. Pull valve out from dishwasher and disconnect water hose 1. Remove six T-20 Torx inner door screws below fascia
from rear of valve. Remove any water from sump & base. panel -- three per side (1).
2. Carefully pull bottom of outer door out from dishwasher
until top door tabs clear, then pull door down until it
releases from dishwasher (2). Take care to not scratch
outer door.
3. Remove door guards, whether 1-piece foam or two plastic
guards (3). The plastic door guards occasionally fall out
when the outer door is removed.

CONNECTION HINTS:
 Water connection 3/8” NPT female. Inlet water pressure
range 5 - 120 psi (0.3 – 8.27 bars).
 When reconnecting the water supply to the water valve,
don’t overtighten the elbow fitting. On valves with vertical

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5.2.2 To remove toe kick 5.2.4 To raise tank for circulation pump access

Tools needed: T20 Torx screwdriver. Tools needed: T20 Torx screwdriver and pliers.
1. Remove two T-20 Torx screws from toe kick (1). 1. Remove one T-20 Torx screw from both rear corners
2. Tilt toe kick out from under dishwasher (2). holding tank to base (1) -- removing screw from both sides
allows tank to be blocked upward.
2. Remove right toe kick bracket by removing T-20 Torx
screw (2).
3. Remove T-20 Torx screws from front right bottom corner
holding tank to base (3).
4. Remove right hinge cover (4a), release right door tension
cord from hinge (4b) & remove ground wire (4c).
5. Raise and block up tank as shown with strut onto base
5.2.3 To remove right & left side panels (5a), sliding a piece of wood or other solid material
between the tank and base to keep tank from falling back
Tools needed: T20 Torx screwdriver. onto base (5b).
Dishwashers may have long or short side panels. Removing the
left side panel allows the right side of the tank to be blocked.
1. For models with long side panels, remove two T-20 Torx
side panel screws through holes in side trim strips (1).
2. To remove long side panels, lift panels with trim strips up
and out from dishwasher (2).
3. To remove short side panels, remove two T-20 Torx
screws (3). To avoid damaging trim strips while blocking
tanks, slide them up until they clear dishwasher bases.
4. To remove right side plastic side panels, tilt top of panel
and lift out. Blocking the tank up makes it easier.

CAUTION: Don’t turn dishwashers upside-down for tank access

without completely removing all water. On pressure-fill
dishwashers, water can flow into the water fill assembly
diaphragm and cause water to not fill properly.

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5.2.5 To remove complete Sisme pump 5.2.6 To install impeller kit # 167085

Tools needed: flat blade screwdriver. Tools needed: flat blade screwdriver.
1. Disconnect wire harness from motor after carefully noting 1. While holding motor fan so shaft won’t spin (1a), unscrew
connections (1). impeller counterclockwise (1b).
2. For UC/11 & later models with softer bearing, lift up rubber 2. Rotate pump housing counterclockwise until tabs clear,
straps from both sides of motor (2). For older models, lift then lift housing from motor (2).
motor up from base. 3. Remove spring and O-ring from pump housing, then lift
3. To release plastic latch on pump/motor housing (@ 2:30 spacer up from motor shaft (3).
position), carefully push onto latch with screwdriver (3). 4. Place replacement spacer onto motor shaft (3). Note
4. To release motor from pump housing, twist motor to the larger end goes onto shaft 1st.
right (clockwise). Some force may be required. Capacitor 5. Install replacement spring & O-ring onto pump housing,
should be ~ 11:00 position (4). Pull motor out from pump then line up housing-motor tabs to screw pump housing
housing. onto motor (5a). Screw replacement impeller onto motor
shaft (5b).
6. Align motor to pump housing with capacitor @ 11:00
position to facilitate reassembly.

m CAUTION: Don’t grab motor next to the capacitor to avoid

jamming your hand on the capacitor.

NOTE: Use 167085 impeller kit with 266511 motor, 239144

pump and 437345 pump. Don't use with 442548 Sicasym pump.

702_58300000148618_ara_en_a Page 30 of 42
5.3 Controls 5.3.2 Base mounted controls

5.3.1 Fascia panel mounted controls Base mounted controls are located on the base between
circulation pumps and heaters, not behind fascia panels. So:
Controls are easily removed from fascia panels by bending  Dishwashers must be pulled out to change controls.
console tabs.  Dishwashers must be pulled out to measure voltages &
resistances.
Tools needed: T-20 Torx & flat blade screwdrivers.
5.3.2.1 To access base-mounted controls
1. Remove fascia panel by removing T-20 Torx inner door
screws.
Tools needed: T-20 Torx screwdriver & pliers.
2. Disconnect wire harnesses from module after noting
connector locations. 3. Remove outer door – see section 5.2.1.1
3. Pry out metal console tabs holding module to console.
4. Carefully pry back plastic tabs, then slide module from 4. Remove toe kick – see section 5.2.1.2.
console. 5. Remove right/left side panels – see section 5.2.1.3.
6. Raise right side of tank – see section 5.2.1.4.

5.3.2.2 To remove base-mounted controls

 Locate control, open control cover and disconnect wire

harnesses from module after noting connector locations.
 Push latch on back of control toward rear of dishwasher,
then slide control from base.

m CAUTION – 75% of all controls returned

for analysis check out OK. Most control
issues are due to loose connections.

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 5.4 Heaters

The heater & NTC can be accessed or measured from the right
side of the dishwasher, but can only be removed by dropping the
entire base (by flipping the dishwasher on its back) since they are
wedged underneath the tank.

5.3.3 Display modules 5.4.1 For access to heaters & NTC’s

Some dishwashers have separate 3-digit display modules Tools needed: T-20 Torx screwdriver & pliers.
mounted on the front of fascia panels.
1. Remove outer door – see section 5.2.1
Tools needed: T-20 Torx & flat blade screwdrivers.
2. Remove toe kick – see section 5.2.2.
5.3.3.1 To remove / install display modules 3. Remove right/left side panels – see section 5.2.3.
4. Raise right side of tank – see section 5.2.4.
1. Remove outer door & fascia panel – see section 5.3.1.
2. Disconnect wire harness and rotate display out from 5.4.2 To separate base from tank
display holder. Confirm latches are intact.
3. To install display, route display wire harness through 1. Carefully lay dishwasher upside-down.
console opening, push harness onto pushbutton carrier
wire guide & connect terminal. 2. Carefully pull door springs out from base.
4. Insert display into top latches, then push bottom of display
up and rotate it into bottom latches.

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 3. Remove terminal blocks (for two-piece harnesses) or 5.4.3 To remove heater & NTC
base-mounted controls from base when necessary.
1. Loosen pump - heater hose clamp and remove two (2) T-
20 Torx screws holding heater assembly to sump.
2. Carefully pull heater from sump & pump. The heater
comes as an assembly with housing & gasket.

4. Remove water valve -- see section 5.1.1.1.

5. Disconnect J-box ground wire and pull wires out of J-box.

3. Note connections, remove NTC cover and disconnect

wires from heater, flow switch, NTC & Hi-Limit.
4. Push NTC latches and lift NTC from heater.
5. To remove flow switch, carefully pry housing away from
6. Pull out inlet hose from sump. switch (until tabs clear switch), then snap switch out.
7. Disconnect front and rear screws holding base and tank.
8. Carefully pull base away from tank and sump.

TIP: If needed, use rinse-aid to lubricate gaskets to make it

easier to assemble heater to sump and pump.

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5.4.4 Softer bearing & non-softer bearing heaters 5.6 Drain pump removal and installation
Softer bearing & non-softer bearing heaters are connected to To access pump, disconnect inlet hose and pump harness. To
circulation pumps differently: remove pump, (1) pull latch (on circular collar), (2) rotate pump
• Softer bearing models (UC/11 & above) have gasket clockwise (cw) ~ 1/8 turn and (3) pull out pump. To install new
assembled to heater and use a hose clamp (172272 pump, insert @ 2:00 position & rotate counterclockwise (ccw).
provided separately).

• Older models (UC/06) have a separate gasket and do not

have a hose clamp.
• Softer bearing & non-softer bearing heater assemblies,
5.7 Door latch removal and installation
circulation pumps and sumps cannot be mixed and
matched.
Other than occasional misalignment, the only door latch repairs
will be replacing microswitches. Older SHU43/53/68 dishwashers
5.5 2-piece drain hose connection used door latches with rods connecting them with on/off switches.

Drain hoses come in two pieces, an external (customer) drain 5.7.1 To remove door latches
hose and an internal drain hose. The 90º elbow of the external
hose is connected to the outlet of the internal hose (pointing 1. Remove fascia panel -- section 5.3.1.
toward the drain) and is held in place by a hose clamp.
2. Locate door latch in console and bend out console metal
tabs to allow latch removal.

To remove the internal drain hose, remove a white plastic hose

lock and pull the hose from the water level control.
702_58300000148618_ara_en_a Page 34 of 42
 3. Remove door latch from console. HINT: Make sure latch tabs are seated, all
4. If door latch has a microswitch cover, disconnect wire fascia frame (console) tabs are bent
harness and remove microswitch & cover. completely, door strikes are aligned with
latches and door latches get reset.
5. Remove microswitch from door latch.

5.7.3 Miswired door latches

If replacement SHV46/66, SHU995x, SHV68, SHX33/43/46,

SHY56/66 or SL95A door latches/wire harnesses are miswired
(with door latch terminals backwards), dishwashers run with
doors open and lights won’t turn on when doors are open.
Controls can be irreversibly damaged.
HINT: Make sure plastic latch tabs are aligned & metal
console tabs are bent back completely during reassembly. 5.7.3.1 Rewiring door latches:

• Check wiring to photos below – the double wire must be

5.7.2 Misaligned door latches connected to the silver door latch terminal.
• With door open, turn on dishwasher – keep door open. If
Occasionally integrated dishwasher door latches can be display doesn’t turn on, immediately turn off dishwasher
misaligned, causing doors to not close properly or dishwashers to and reverse door latch terminal.
run with doors open (when latches don’t reset). Follow these
steps to realign door latches.

1. Insert latch tabs into frame.

2. Bend tabs down into latch.
3. Reset latch to open position.

CAUTION: Operating dishwashers

with miswired door latches will cause
irreversible damage to controls if
circulation pumps have started –
controls must be replaced. Check
door latch wiring whenever door latch
terminals are disconnected or
changed or when displays don’t light
up.
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6 FAULT DIAGNOSTICS 6.1.2 Error code displays

Error codes can be found using the customer service test

6.1 Customer service test program program. Most dishwashers will show the following error codes.
For dishwashers without digital displays, the “LED’s” column will
6.1.1 Entering customer service test program show the light displays for each error code.

Controls contain codes for factory tests, customer service test

program, dishwasher configuration and error codes. Consult test
programs and error codes for your dishwasher before using the
codes from this manual.

If there is more than one error code, the display shows the one
with the higher priority.
Dishwasher controls store error codes from the last wash cycle
While pushing (and holding) any two wash cycle buttons, turn the (units w/o digital displays) or from the last eight wash cycles
dishwasher on with the on/off switch. After releasing the buttons, (units w/ digital displays).
LED “B” will be lit and LED “C” will flash, confirming you’re in the
Error code E5 depends on the model, either safety float water
special programs menu.
level reached or motor speed error. Check the test program for
To enter the test program, push button “B” repeatedly until the the particular model.
digital display shows “P1” or until LED “C” is lit.
If error code E5 is safety float water level reached, check
Push button “C” to start the program -- LED “C” will blink. The the float and float switch, check if water is in the base and
steps will show on the digital display (e.g."S:01") -- push button check if the water inlet valve has re-seated after closing.
“B” to skip a step.
Stored error codes will show on the digital display and LED’s (see 6.1.3 Clearing error codes
Error code displays).
The test program can only be stopped / reset by pushing the To clear error codes, run the customer service test program.
on/off button – it can’t be done by turning off the power.

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6.1.4 Viewing customer service program

Test programs differ from model to model. Consult the test program for your model. The one below is an example of a typical test
program.

Push button “B” to skip a step.

DP = Drain pump
MP = Main (circulation) pump
Disp = Dispenser
H = Heater
WSP = Water switch position
VF = Water fill (F1 = water fill switch)
AQS = Aqua sensor
UR = Upper rack
LR = Lower rack

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6.2 Troubleshooting

6.2.1 Heater diagnosing

Test programs heat the water to 150ºF at ~ 2ºF / minute. To Flow

save time, don't run the entire test – when water circulates and switch
the heater is on, measure the incoming current to the dishwasher.
If the current is ~ 11A, the heater is OK. If the current is ~ 1.5 –
2A, the control or heater could be faulty.
At the control or heater, measure the voltage between the large
red heater wire and a chassis ground or the dw neutral (WHRD 6.2.2 Controls timing out and showing “1”
on/off switch or flow switch wire). If the voltage is 120 VAC, the
control is OK. If the voltage is 0, the heater relay has failed – Occasionally dishwashers can run for hours, not finish washing &
replace the control. show a “1” in the display. This means the module has timed out
To check the heater, turn off the dishwasher, block up the tank due to an unidentified heating problem -- all heating related parts
and check the resistance of each part of the heater as follows. must be checked until the problem is found.

Heating system checklist if controls time out:

 Check control module heater relay & solder joints.

 Heater ~ 11 Ω
 Check wire harness & terminals (to control and heater).
 Hi-Limit ~ .3 Ω
Controls have been replaced when the problem was loose
 Flow switch ~ .4Ω. A spring connections.
loaded plunger closes it when water
is flowing, so you must remove the  Check heater resistance (~ 11).
microswitch from the heater and
 Check flow switch (~ 0.4). If flow switch is OK & water
close its contacts to measure the
resistance. doesn’t flow, check circulation pump.
 Check NTC (~ 55k @72ºF) and Hi-Limit. See NTC
resistance chart (section 6.3.3).

TIP: Current can be measured through the red heater wire at the
control or heater (~ 9.5A). There can be more than one red wire, IMPORTANT: Whenever a “1” shows in the control display, reset
so check the wiring diagram to select the heater wire. the control after fixing the heating problem by running the
dishwasher. The module resets after the 1st run.
NOTE: Open door to run test program for fully-integrated models.

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6.2.3 NTC resistance chart 6.2.4 Water Leaking Past Doors

Water seldom leaks out of bottom of dishwasher doors. Usually

it’s a customer or installation issue. Occasionally air pockets
(from standing water in loops) or kinks in condensation tubes
block condensation tubes and cause leaking. Pressure builds in
tanks, blowing water past lower door seals (usually at start of
cycles). Draining condensation tubes and straightening out kinks
solves these occasional problems.

Checklist if water leaks past doors:

 Make sure condensation tubes are inserted into bases, not
connected to drains or air gaps.
 Clear and drain condensation tubes, including debris in
bases.
 Re-drill wood doors to make them square.
 Straighten kinks in condensation tubes.
 Educate customer on oversudsing (from too much
detergent/rinse-aid or overly soft water).
 Level dishwasher before attaching under-counter brackets.
 Replace damaged door seals, including replacements cut
too short.
 Refill lower racks overfilled with dishes.
 Move flexible cutting boards to left side of dishwasher.
Where to
measure NTC
resistances

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6.2.5 Cosmetic / Customer Use / Installation Issues 6.2.6 Customer self-help diagnosing

1. Control codes during Cancel-Drain -- Customers have Dishwashers may occasionally exhibit problems unrelated to a
pushed / held Cancel-Drain or Cancel-Reset buttons while dishwasher failure. The following fixes can be made by
turning dw’s on and entered control coding selection or customers without calling for repair.
customer service test programs showing codes such as E0,
1. Dishes do not dry -- The rinse agent dispenser may be
P0, P1, C1, P2, etc.
empty. Check the rinse-aid dispenser and refill it if necessary.
2. Not cleaning or locking sump filters. Dishware drying can be accelerated and enhanced by
3. Smelly dishwashers -- Often occurs from filters not being opening the dishwasher door slightly and propping it open
cleaned, drain hose high loops missing or drain gases being with the top rack.
present. If all else is OK, then problem can be preservative 2. Indicator light(s) do not come on -- A fuse may have blown
not purged from tank door gasket. or a circuit breaker tripped. Check the fuse or circuit breaker
4. Doors leaking or not latching -- Usually an installation issue at your fuse box/breaker box and replace the fuse or reset the
(dishwasher brackets installed before dishwashers are leveled breaker if necessary.
front to back, tanks & doors out of square, wooden doors not 3. Dishwasher does not start -- The dishwasher door may not
drilled accurately). Can be blockage in condensation tubes or be properly shut. Make certain the dishwasher door is shut
condensation tubes connected to drain hose air gaps. and latched.
5. Inner door damage -- From upper rack during improper 4. Dishwasher runs a long time -- If the dishwasher completes
shipping and handling (dishwashers clamped on wrong sides the cycle, but the run time seems exceptionally long, it may be
or dropped). due to cold incoming water. Before starting the dishwasher,
6. Doors hit toe kicks -- Toe kick installation issue. open the hot water faucet at the sink nearest the dishwasher.
Run the water until it runs hot, then turn off the water and start
7. Junction boxes -- Comes from wires not being connected the dishwasher.
correctly during installation.
5. Machine cycle does not advance to rinse -- The water
8. Dispensers -- Customers using too much detergent, not supply line may be shut off. Check the water supply valve
using rinse-aid & not knowing how to close the door. and open it if it’s shut.
9. Drain hoses not installed properly -- Often no air gap or 6. White spots left on dishes -- More rinse agent is needed.
high loop + pinched hoses -- causes poor draining & smelly
dishwashers. Most drain pumps are mistakenly replaced for 7. Water not pumped from dishwasher –
drain hose installation issues. a. Make certain the drain hose isn’t kinked, clogged, or
10. Outer doors -- Most are dinged during shipment. improperly installed. Make sure the drain hose is at
least 20 inches above the floor.
11. Damaged water valves -- Primarily from fittings being
overtightened. A damaged valve can allow some water onto b. Make certain the dishwasher filter system and kitchen
kitchen floors. sink drain aren’t clogged. You may need a plumber

702_58300000148618_ara_en_a Page 40 of 42
 rather than a serviceman for the dishwasher. If an air
gap is installed at sink, it may be clogged.
8. Detergent dispenser cover will not shut – The cover may
not have been shut correctly or a cycle was not finished and
should’ve been cancelled.
9. Streaks on glassware -- Too much rinse agent is being
dispensed.
10. Rattling noises -- Utensils may not be properly arranged.
11. Suds in dishwasher – The customer may have used the
wrong type of dishwashing detergent. Use only automatic
dishwasher detergents.
12. Unsatisfactory washing results
a. Incorrect amount of detergent.
b. Utensils incorrectly arranged or rack overloaded.
c. Spray arm rotation blocked by utensils.
d. Spray arm nozzles need cleaning.
e. Filters not properly fitted into position.
f. Unsuitable cycle selected.

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7 TECHNICAL SPECIFICATIONS

• Dishwasher ratings – Dishwashers are rated 120VAC, 60

Hz, 15A, 1450W (max.). Maximum amp draw when
heaters running ~ 11A.
• Heater ratings – 120VAC, 1200W, flow-through, heats
water ~ 2ºF / minute.
• Noise level – Dependent on model, from 44 db – 56 dB.
• Circulation pump ratings (Sicasym motor) – 120VAC,
60 Hz, 120W (~ .16 HP), insulation class A, with auto-reset
thermal protector, 35μF capacitor.
• Circulation pump ratings (two-winding motor) –
120VAC, 60 Hz, 160W (~ .21 HP), insulation class A, with
auto-reset thermal protector, 10μF capacitor.
• Drain pump ratings – 110 - 127 VAC, 60 Hz, 35W, .84A,
17Ω, 9-vane (4-vane & older 6-vane pump have same
ratings).
• Water inlet pressure range – From 5 – 120 psi (.3 – 8.27
bar).
• Circulation pump flow rate – Approximately 60
liters/minute (~ 15.85 gallons/minute) at a pressure of 420
mbar (6.1 psi).
• Drain pump flow rate – Approximately 10 liters/minute (~
2.64 gallons/minute) at a delivery height (head) of .9m
(2.95’).
• Water inlet valve flow rate – Approximately 2
liters/minute (~ .5 gallons/minute).

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