TURBOCLEAN DUALPRO PET

MODELS 3067, 3072 2

1

Warranty.....................................................................2

What’s in the Box?.................................................3

Assembly....................................................................3

Cleaning Formulas.................................................4

Filling the Clean Water Tank............................5

Cleaning Carpets and Area Rugs..................6 3

Cleaning with the Hose and Tool...................7

Emptying the Dirty Water Tank......................8

After-Cleaning Care..............................................8
4
Replacing the Belts and Brush Rolls..........10

Troubleshooting..................................................... 11

5
Product Overview
1. Upper Handle
2. Spray Trigger
3. Clean Water Tank 6
4. Carry Handle
5. Dirty Water Tank
6. Accessory Hose Door

Go online for a comprehensive walkthrough

of your new purchase!
This guide has everything you need to get ready for first use,
including setting up, using and maintaining your machine,
but online you’ll find additional resources like tips and
troubleshooting, videos, product registration, parts, and more.
Go to support.BISSELL.com.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR APPLIANCE.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING » Do not use to pick up flammable or combustible materials (lighter fluid,

gasoline, kerosene, etc.) or use in areas where they may be present.
» Do not use appliance in an enclosed space filled with vapors given off by
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
» Connect to a properly grounded outlet only. See grounding instructions. Do oil-based paint, paint thinner, some moth-proofing substances, flammable
not modify the 3-prong grounded plug. dust, or other explosive or toxic vapors.
» Do not leave appliance when it is plugged in. Unplug from outlet when not » Do not use to pick up toxic material (chlorine bleach, ammonia, drain
in use and before servicing. cleaner, etc.).
» Do not expose to rain. Store indoors. » Do not pick up anything that is burning or smoking, such as cigarettes,
» Do not allow to be used as a toy. Close attention is necessary when used by matches or hot ashes.
or near children. » Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
» Do not use for any purpose other than described in this user guide. Use only » Do not use without filters in place.
manufacturer’s recommended attachments. » Use only BISSELL® cleaning formulas intended for use with this appliance to
» Do not use with damaged cord or plug. If appliance is not working as it prevent internal component damage. See the “Cleaning Formulas” section
should, or has been dropped, damaged, left outdoors, or dropped into of this guide.
water, have it repaired at an authorized service center. » Do not immerse. Use only on surfaces moistened by the cleaning process.
» Do not pull or carry by cord, use cord as a handle, close a door on cord, or » Keep appliance on a level surface.
pull cord around sharp edges or corners. » Do not carry the appliance while in use.
» Do not run appliance over cord. Keep cord away from heated surfaces. » Always install float before any wet pick-up operation.
» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. » Unplug before connecting TurboBrush® Tool.
» Do not handle plug or appliance with wet hands. » Plastic film can be dangerous. To avoid danger of suffocation, keep away
» Do not put any object into openings. Do not use with any opening blocked; from children.
keep openings free of dust, lint, hair, and anything that may reduce air flow. » Liquid must not be directed towards equipment containing electrical
» Keep hair, loose clothing, fingers, and all parts of body away from openings components.
and moving parts of the appliance and its accessories. » Use only the type and amount of liquids specified under the operations
» Turn OFF all controls before plugging or unplugging appliance. section of this guide.
» Use extra care when cleaning on stairs.

SAVE THESE INSTRUCTIONS

THIS MODEL IS FOR HOUSEHOLD USE ONLY.
COMMERCIAL USE OF THIS APPLIANCE VOIDS THE MANUFACTURER’S WARRANTY.

WARNING
Improper connection of the equipment-grounding conductor can result GROUNDING INSTRUCTIONS
in a risk of electrical shock. Check with a qualified electrician or service This appliance must be connected to a grounded Grounded
person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY Outlets
wiring system. If it should malfunction or break
THE PLUG. If it will not fit the outlet, have a proper outlet installed by a down, grounding provides a safe path of least
qualified electrician. This appliance is designed for use on a nominal 120-volt resistance for electrical current, reducing the risk
circuit, and has a grounding attachment plug that looks like the plug in the of electrical shock. The cord for this appliance Grounding
illustration. Make certain that the appliance is connected to an outlet having Pin
has an equipment-grounding conductor and a
the same configuration as the plug. No plug adapter should be used with grounding plug. It must only be plugged into an
this appliance. outlet that is properly installed and grounded in accordance with all local
codes and ordinances.

IMPORTANT INFORMATION
If your appliance has a motorized Brush Roll, do not leave machine running in the same spot without the handle fully upright.

Warranty
2-Year limited warranty, may vary by state. Visit support.BISSELL.com or call 1-800-237-7691
for complete warranty information.

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What’s in the Box?
Standard accessories may vary by model. To identify what should be included with your purchase,
please refer to the “Carton Contents” list located on the carton top flap.

Upper Handle Base with Dirty Water Clean Water Tank (2) BISSELL® Trial-Size
Tank Formulas

Accessory Bag and 3” Tough Stain Tool Nozzle Clean Out Tool
Hose

Assembly
Go to support.BISSELL.com for assembly videos.

1. Insert the Upper Handle at 2. Wrap cord around lower 3. At the bottom of the Upper
the top of the base until you cord wrap and release hook. Handle, align the Clean Water
hear a “click”. Tank with the grooves and
slide the tank into place.

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 Cleaning Formulas
View our family of cleaning formulas for your family of mess-makers at BISSELL.com.
Keep plenty of BISSELL® formulas on hand so you can clean whenever it fits your schedule. Always
use genuine BISSELL formulas in your machine. Other formulas may harm the machine and void the
warranty.

Clean + Refresh PET Stain & Odor PRO MAX PET PRO OXY Pet Stain & Odor
Powerful cleaning Removes tough pet Clean + Protect Urine Eliminator + Antibacterial
and odor elimination stains. Our most powerful Our best formula for Cleans and controls
with Febreze formula for tough, pet urine stains & odor-causing
Includes StainProtect™ odors. bacteria.
freshness. ground-in dirt & stains.
to protect against
future stains Includes StainProtect Includes StainProtect Use with
to protect against to protect against
future stains future stains
Certain trademarks used under license from The Procter & Gamble Company or its affiliates.

Pretreat Boost
Pretreat spots and stains to improve carpet Add Boost carpet cleaning formula enhancers to
cleaning performance. any formula to increase its effectiveness.

PET Stain PET PRO PET Pretreat OXY Boost PRO MAX PET OXY
Pretreat OXY Stain + Sanitize Permanently Boost Boost
Permanently Destroyer Penetrates to removes old, Add to formula Permanently
removes tough Permanently sanitize and set-in stains. for 2X deep removes pet
pet stains. removes tough loosen tough cleaning power. stains. Removes
Removes odors pet stains. stains. pet odors.
with Enzyme Removes pet
Action. odors with OXY.

WARNING To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL
cleaning formula intended for use with this machine.
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 Filling the Clean Water Tank
More of a video person? Head to support.BISSELL.com for helpful how-to videos.
Note: Fill with warm (140°F/60°C MAX) tap water and add the appropriate BISSELL® formula. Do not
use boiling water. Do not heat water or tank in microwave.

1. The Clean Water Tank is on 2. Lift the Clean Water Tank 3. Unscrew the yellow cap
the top of the machine. straight up to remove from the from the Clean Water Tank.
machine.

4. Fill the Clean Water Tank with water and formula.

Cleaning Formula Trial-Size Antibacterial For Future Use with Full-Size

Formula Antibacterial Formula with
Fill with hot tap water to the Easy Fill System
Water Fill Line above Carpet Fill with hot tap water to the
Cleaning. Add formula to the Water Fill Line below the Easy Fill with hot tap water to the
Formula Fill Line above Carpet Fill line. Add Antibacterial Water Fill Line below the Easy
Cleaning. If you’re using a formula to the line. Fill line. Twist the yellow cap
Boost formula additive, add back onto the tank. Firmly
two ounces to your tank. NOTICE: BISSELL Antibacterial insert the formula bottle
formula is only for BISSELL into the cap on the tank and
machines with Easy Fill squeeze until formula reaches
System. the line and skip to
step 6.
NOTICE: BISSELL Antibacterial
formula is only for BISSELL
machines with Easy Fill
System.

5. Screw the cap back onto 6. Align tank with grooves on

the Clean Water Tank. the machine. Slide tank down
into place.

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 Cleaning Carpets and Area Rugs
Visit support.BISSELL.com for helpful how-to carpet cleaning videos.

Tips Before Cleaning

• Use a dry vacuum cleaner over area before using your deep cleaner.
• To prevent damage to Berber carpets, avoid repeated strokes in the same area.
• Before cleaning area rugs, check the manufacturer’s tag and test an inconspicuous spot on the
rug for colorfastness. Don’t use on silk or delicate rugs.
• It is common to refill the Clean Water Tank and empty the Dirty Water Tank multiple times during
cleaning. Room size and cleaning speed both affect how often the tank may need to be refilled
and/or emptied.

1. Plug into a properly 2. Select cleaning mode based 3. Press the power button to
grounded outlet. on the below chart. turn the machine ON.

4. Press the recline pedal with 5. Make forward and backward 6. When finished, turn
your foot. passes based on your selected machine OFF.
cleaning mode. See “Cleaning
Hold the Spray Trigger for 10 Modes & Instructions” below.
seconds to prime the system
with cleaning solution.
Note: When solution is flowing, bubbles will form at the edges of the nozzle. Holding the trigger
continuously may result in overwetting your carpet.

Cleaning Modes & Instructions

Deep Clean Mode Deep Clean Mode with Express Clean Mode
Delivers a deep clean to BISSELL® Deep Clean + Provides a lighter clean that dries in
your carpet. Antibacterial Formula about 45 minutes.
1. Hold Spray Trigger 1. Hold Spray Trigger 1. Hold Spray Trigger
• 1 pass forward • 1 pass forward • 1 pass forward
• 1 pass back • 1 pass back • 1 pass back
• 1 pass forward
2. Release the Spray Trigger 2. Release the Spray Trigger
2. Release the Spray Trigger
• 1 pass forward • 1 pass forward
• 1 pass back • 1 pass back • 1 pass back

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Cleaning with the Hose and Tool
Visit support.BISSELL.com for helpful tips and tricks on using your machine’s tools.

Tips Before Cleaning

• Check for colorfastness in an inconspicuous place before cleaning larger area.
• If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet.
• Vacuum thoroughly to pick up loose debris and pet hair.
• Check manufacturer’s tag before cleaning. Do not use on velvet or silk.
• The Brush Roll remains on while cleaning with the hose and tool. Do not allow cleaner to sit in one
location for an extended period of time, as damage to floor can result.

1. Lift the Accessory Hose 2. Insert the hose and snap 3. Attach the tool to the end
Door on top of Foot on the into place. Be sure the colored of the hose.
front of the machine. The door hose release clip is facing out,
flips toward the machine to away from machine.
open.

4. Press the power button to 5. Hold tool about 1 inch above 6. Release trigger, apply
turn the machine ON. soiled surface. Press Spray downward pressure, and pull
Trigger to apply cleaning toward you to suction up dirt
solution. and cleaning solution. Do not
overwet.

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Emptying the Dirty Water Tank
For helpful how-to videos about maintaining your machine visit support.BISSELL.com.

1. Pull Dirty Water Tank up 2. For quick empty: Pull the 3. For final clean and rinse:
and away to remove. rubber tab (located in the Unscrew the ring at the bottom
middle of the tank) and tilt to of tank. Gently remove the
pour. When closing the rubber float stack, rinse and return to
tab, make sure all edges are the tank lining up the arrows
sealed tight. locking into place. Return the
ring and twist to lock.

4. Clean the red filter below 5. To replace Dirty Water Tank

the Dirty Water Tank by wiping angle it by placing the bottom
off any remaining dirt or in first. Then, tilt it toward the
debris. machine and push it until it
“clicks” into place.

WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
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After-Cleaning Care
Visit support.BISSELL.com for additional how-to videos on maintaining your machine.

1. Turn OFF and unplug the 2. Remove the nozzle from the 3. Hold the nozzle and insert
machine. foot by lifting up on the back the Nozzle Clean Out Tool into
of the Accessory Hose Door the thin slot at the front of
to open. the nozzle where it touches
the floor. Clean out pet hair or
debris.

4. Return the nozzle to the 5. Rotate the nozzle down and 6. Close the Accessory Hose
Foot of the machine. Line up click into place. Door.
the two hooks on the nozzle
to the bottom of the foot.

Cleaning the Brush Roll

1. Turn OFF and unplug the 2. Lay the machine down on 3. Use the comb to remove
machine. its back or side. debris or hair from the brush
rolls.

WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
CONTINUED ON NEXT PAGE
electrical outlet before performing maintenance or troubleshooting.
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 Required for Maintenance
Replacing the Belts and Brush Rolls
For replacement parts, head to BISSELL.com/parts.
Phillips-head Screwdriver

1. Unplug the machine. 2. Remove the 3 screws on 3. Remove the 2 screws on

Remove both tanks. With the the brush access cover using the belt access cover using
machine reclined, locate the a Phillips-head screwdriver. a Phillips-head screwdriver.
belt access cover and lay the Remove the access cover to Remove the access plate to
machine on its side. expose the cogged belt and expose the flat pump belt. If
brush roll. flat pump belt is broken, you
may gently remove it from the
machine. We will replace this
belt in Step 5.

4. Remove the brush cover by 5. If the flat pump belt is 6. To replace the cogged
lifting straight up. Remove the broken, place a new belt pump belt, wrap the new
cogged large pump belt. The around the red area of the belt around the small metal-
brush rolls can be replaced or large pulley. Use your thumb toothed pulley. While wrapped
cleaned at this time, if needed. to stretch it toward the back around the pulley, stretch and
of the machine and transfer it wrap around the brush gear.
onto the metal axle.

Storing Your Machine

For more helpful maintenance tips, check out support.BISSELL.com.

Once your cleaning is complete, make sure both the Dirty and Clean Water Tanks are emptied, rinsed
out and dried before the next use. Wrap cord around cord wrap for storage. Store machine in a
protected, dry area.

NOTICE To reduce the risk of a leaking condition, do not store unit where freezing may occur. Damage to internal
components may result.

WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting.
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 Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit support.BISSELL.com.

Problem Possible Cause Remedies

Clean Water Tank may be Refill tank.
empty.
Reduced
Clean Water Tank may not be Turn power OFF. Remove and reseat tank.
spray OR
seated completely.
no spray
Pump may have lost prime in Hold end of hose below water level in tank to
hose cleaning mode. prime.
The hose to your machine is With the machine OFF and unplugged, remove
No spray not primed. the nozzle from the foot. Place a ballpoint pen
through in the black cylinder next to the screw. When
hose & tool water bubbles up, remove the pen. Reassemble
the nozzle and hose.
Tanks may not be seated Pick up both tanks and reseat them so they fit
properly. properly.
Dirty Water Tank has picked Empty Dirty Water Tank.
up maximum amount of dirty
water and has reached full line.
Clean Water Tank is empty. Check fluid levels in the Clean Water Tank.
Refill the tank if it is empty.
Loss of suction Rubber tab on Dirty Water Check the rubber tab on the Dirty Water Tank
power Tank is not sealed tight. and press firmly on all edges to secure it tightly
(see step 2 on page 8 for details).
Accessory Hose Door may not Check the Accessory Hose Door and make sure
be closed tightly in place. it is closed tightly – it should be locked into
place.
Nozzle may be clogged from Use the Nozzle Clean Out Tool and follow steps
pet hair or debris. on page 9 for “Cleaning the Nozzle”.
Nozzle not installed correctly. Remove and reinstall nozzle.
Cleaning mode switch Press the power button on the left side of the
mistaken for power button. machine to turn the machine ON.
No power Outlet may not be active. Try plugging in a different device that uses a
grounded outlet to test for power from the
outlet.
Tank may have been overfilled 1. Make sure your tank has the water and
formula in it that you’ve prepared.
Leaking Clean Water may be caught in space 2. With the cap twisted ON tightly, hold your
Water Tank between the tank and the tank at an angle, over a sink or drain, so any
tank’s handle. extra water can pour out of the space.
3. Wipe the tank dry with a cloth.
Leaking Dirty Tank ring not installed Remove tank. Remove and reinstall tank ring.
Water Tank properly.

Note: Any other servicing should be performed by an authorized service representative.

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 We’re Waggin’ Our Tails!
BISSELL® proudly supports BISSELL Pet Foundation® and its mission to
help save homeless pets. When you buy a BISSELL product, you help
save pets, too. We’re proud to design products that help make pet
messes, odors and pet homelessness disappear.
Visit BISSELLsavespets.com to learn more.

But wait, there’s more!

Join us online for a complete guide to your new product, including
troubleshooting, product registration, parts, and more.
Go to support.BISSELL.com.

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Part Number 1625956 11/20