Aachi Masala Case Study
Aachi Masala Case Study
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Aachi Group was esta~lished in the year 1995 by Mr. A.O. Padmasingh Isaac, a first generation c.-~--
entrepreneur hailing from Nazareth in Tirunelveli District of Tamil Nadu. After a stint in Godrej
in sales and marketing positions, Mr. Isaac's entrepreneurial journey began with liquid blue brand, · ·-
Twinkle. He launched it in pocket-friendly sachets catering majorly to the semi-urban and rural
markets in Tamil Nadu.
Mr. Isaac attributes the idea of Aachi Masala to his mother Mrs. Flora and his wife Mrs. Thelma,
whose cooking skills, especially the use of masalas inspired him to venture into this business. 6 Mak- ,,, .
ing women's work easy was also another inspiration behind the idea of Aachi, as per the company
website. 7 ·
Aachi products are sold in more than twenty-five states in India. The brand has nearly 200 prod-
ucts with over 700 Stock Keeping Units (SKUs) as in the beginning of 2016. 8 The total employee
strength of the group is in excess of 20,000. Latest company sources indicate that Aachi Group is
growing at a CAGR of 30%• over the last three years, which is higher than that of the industry aver-
age. The company is eyeing a turnover of l 1200 crores for the year 2017-18. Over the years, Aachi
group and Mr. Isaac have won many awards and accolades.
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► AACHI MASALA DIVISION . '·.,fl
• d f A h. Despite being a failure during
The Aachi Kulambu Chilli Powder is th e flagship pro uct O a~ . 1. ently one of those products
the early phases of the product launch, the product picked up an is curr
that keeps the cash registers ringing for the company. . . l d t The portfolio includes
Red chilli is the main ingredient in most of the Aachi Masa a pro uc s. . h b
· d · s th Indian recipes sue as sam ar,
blended masalas for generic vegetarian an non-vegetanan ou . . .
rasam, biriyani, vathal kuzhambu, tamarind rice powder, lemon nee powder, etc., m the V.!:_~etanan ..
segment, and chilli chicken, pepper chicken, chicken 6?, egg curry, fish curry, mutton _curry masala,
etc., in the non-vegetarian masala segment. The ground spices range includes the flagship kuzhambu
chili powder, red chilli powder, coriander powder, turmeric powder, etc. , · •
Company sources say that for new product development and manufactur~ng, Mr._ Isaac s e~eryday
morning walks provided him with the insights. It is said that he used to give a qmck scan mto the
dustbins during his walks to understand the consumption patter~ in his neighbourhood, based on
the empty product wrappers thrown. This helped him to learn and study the food habits, product
usage, and preferences of people in that locality and create new products. The core raw materials,
red chilli and turmeric, are procured directly from farmers. For instance, chillies are sourced from
Guntur, turmeric from Erode, coriander from Rajasthan, pepper and cardammom from Munnar,
cumin and mustard from Madhya Pradesh, and so on. ·
The manufacturing facility of Aachi is located at Keel Ayyanabakk~, 15 km from Chennai in
Tamil Nadu. It has a manufacturing capacity of 120 metric tonn.es of spice powders and spice mixes
per day. Production·of some masala variants is outsourced for cost efficiency, but sources say that the
company adheres to strict quality control system to ensure quality of the finished products. For qual-
ity testing, the group invested in an exclusive testing services entity, Scientific Food Testing Services
(P) Ltd., for following food standards in the products based on biological and chemical content.
The manufacturing process is governed by the Food Safety Management System with ISO
9001 :2008 Certification. The R&D Team coordinates with the manufacturing units in developing
new products, packaging material, food labelling, product shelf life, and suitability of new products
fur human consumption. ·
The spices and spice mix powders are packed in automatic packing machines. Packs are ensured
to be tamper proof and sturdy enough to retain the aroma and flavour for a longer shelf life. The dis-
patch is done with the company's own trucks. The distribution is supported by a sales team, which
is monitored directly by the CMD.
Over the years the brand has extended into categories likes ready-to-cook range with products
such as gulab jmnun mix, rava idly mix, pal ada payasam mix, rava kesari mix, etc., It also manufac-
tures rice paste varit'tics such as biriyani rice paste, tamarind rice paste, tomato rice paste, etc., and
pickles in a wide range from lemon, mango, tomato, mixed vegetable, garlic, citron, etc., Ghee and
jams are also being manufactured. The brand currently has over 250 products in its range.
Aachi's products are available in different package sizes ranging from 100 grams to 5 l<g packs,
catering to different buyer segments. Apart from this, the regular ground spices are also <1vailalile in
sachets prin.·u at ~2, ~ 5, and~ 10 to target the lower-middle income segments. Most products ha\'l'
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a shelf life of 24 months, which again is higher than that provided by competitors which ranges .•··_ ~~
from 9 t9 18 months. ·>:, ~
Aachi's products reach the consumers through 5000 agents and 12 lakh retailers. The ~roduct · · ~~
range is classified into 8 divisions for easy distribution. As per the company sources, Aachi offers ~
more than 20% gross margins to retailers, which again is higher than the market standards which ·
ranges from 8-14 %. ·
With a view to serve small retailers in towns and villages, Aachi used the Hawker Sales Dis- ··· 1
tributors, whose everyday responsibility is to go all around and sell Aachi brand of products in the
remotest comers of markets across India. 10 The project began in April 2014 and currently there are · ·
around 700 hawker sales force distributing Aachi brand of products in the markets.
Apart from the conventional distribution network, Aachi also opened Aachi Model Shops to . ,. .. -~·
stock and sell the entire range of Aachi group products. The company believes that this model can ..
enable customers to choose from a wide range of products, including those that may not be available ::- · <:
in their neighbourhood stores such as toiletries and health products. The Aachi range of masalas and
food products are also exported to USA and the Middle-East. The company received the Export .. ·!_ -,
Excellence Award for 2016 from FIEO - Federation of Indian Export Organisation.
From the initial stages, Aachi has been investing on above-the-line (ATL) promotions. The TV ads .. _
of the brand are very popular. During the launch of Aachi Kuzhambu chilli powder, Aachi roped
in Devayani, a leading Tamil actress to promote the product. Actors like Satyaraj were also featured
in TV ads promoting non-vegetarian masala line. In the most recent TV advertisement of the brand;
Mr. Isaac himself promotes the brand, showcasing the procurement and manufacturing practices.
and the motto of the organization. Below-the-line (BTL) promotions li~e quantity purchase schemes
with the objectives of achieving a reasonable level of distribution and a good deal of shelf/string
space in retail outlets is also done alongside ATL for better reach and coverage.
► ROAD AHEA D
friendliness.
Aachi Masala's core differentiators are affordability, shelf life, distribution, and retailer
It has found itself a distinct place· in Tamil Nadu households, especially in the last decade . With a
conside rable
brand name that resonates with the Tamil-speaking market segmen t, it a,so enjoys a
ic move to
mind share and brand recall, as per the company sourc·es. Despite being seen as a strateg
masala
establish itself as a national brand; its expans ion into the highly competitive North Indian
ges. The
range and other new products that cater to the pan-Ind ian customers, has its own challen
custom ers
brand presence of the competitors in ·the North Indian markets and brand loyalty of the
say if Aachi
are the major challenges apart from the logistics and retailing challen ges. Only time can
North Indian
is able to taste success in its produc t and market expans ion strategy, especially in the
masala range.
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Sector Contributio'rl To Emplyment Generation
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' . ' . Surge In ~emaod for fruits and ·
·,· Proces~ food ; xports from India rose · ;.. ,, :· · . ~-- . ~-- v~etabies witne$sed wlth-~ift In
at a cAGR of 21.5% ·during · · · ( consumption. Change In production
· 6, accounting for USD19,_3,37.4 m_llllon lrJ FY16 . , , .: pa~ern a!~ notified wi1tl
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Sector Advantages
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Source: www.ibef.org
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SI. No. Name of the Award / Award Constituted by Award Given For . Year
1 National Award The Best Employer Award 2016
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2 Most Influential Leader ERTC 2017
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3 Asia's Most Promising Brands World Consulting & Research Corporation.- 2017
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4 Centennial Legacy Award LIONS Clubs 2017
5 International Achievers Conference Fatest Growing Indian Company Excellence Award 2016
6 Confederation of Indian Industry CII - 5S Excellence Awards 2016
7 Export Excellence Award - FIEO Export Excellence Award. 2016
8 Fast 50 India's Fastest Growing Brands 2016
9 WCRC Leaders Power Leaders '
2016
10 The Brand Trust Report India's Most Trusted Spice ,
2015
11 Mayan Awards (Vista India Communications) Helping Hand to Humanity 2015
12 Indian Institute of Materials Management Significant Sontributlon to SCM field - '
2015
13 Comnlsclent · India's Most Attractive Brand 2015
14 Corporation Bank _ ·- Best Entrepreneur 2015
15 WCRC Leaders Summit 2014 Asia's Fastest Growing Marketing Brands 2014
16 ABK - AOTS DOSOKAI Sustenance Award · 2014
17. Lions Club International '
Worlps No 1 Masala Products 2014
18 TEA Award Best'Spices Advertisements.MAromatic Kings' Award 2013
-, · 19 ABK - AOTS DOSOKAI ABK;- AOTS CDISSIA 5S Trophy & Certificate 2012
20 Lions International Life Time Achievement Award 2012
21 FICCI Tamll Nadu State Counll CSR Excellence Award 2012
22 MEGAl V MEGA Womens Award 2010
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23 TIE Chennal Extr~me Entrepreneur Award 2010
24 Times Group Trlalblazers 2010
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Sourc~: www.aachi~roup.com